Aspen Dental - Belton, MO

Negative experience: Had an appointment this morning and if I could give this place 0 Stars, that's exactly what they'd be getting.... They literally TOOK my $29.00 and DID NOTHING to help with my CRACKED WIDE OPEN tooth but cause MORE PAIN AND BLEEDING then refused to help with the pain!!! Then HAD THE NERVE to proceeded to tell me that I have gum disease..... Hmmm, that's funny, because I wonder why my normal dentist who literally just retired last month, never mentioned that to me when I last saw him............ NOTHING BUT LIARS AND THIEVES! DO NOT GO HERE!!!! (It's not hard to understand why this place is currently being sued..... I sadly, had to learn the hard way)

Negative experience: It’s not even about the dentist or the hygienist or assistants it’s about the lady that works in finance. I’m in CLEAR PAIN only came in for an extraction and she’s over there speaking to me about the rest of the teeth work I need done talking about 9k.. girl I came in for an emergency appointment with a bag of green beans on my cheek then proceeded to take FOREVER to give me my price for just a simple extraction. Zero reason to talk to me or anyone about anything else when they’re in pain and needing help.

Fantastic experience: Went there because a tooth fell out of my upper denture after almost 5 years,,, the staff was very courteous and helpful and made the repair quite painless

Positive experience: I just at wanted my crown replaced but, as a new patient, had to have x-rays and a hygienist exam first. Then, after all that was told my crown could not be reapplied and was given the estimate for an implant. The cost was way out of my reach. The staff were nice though.

Fantastic experience: I was impressed with the professionalism of the staff. Taylor is excellent. While I did not like the numbers, I am pretty sure they were prompted by the image in my mirror.

Fantastic experience: The people here are so nice and friendly, answered all my questions and made me feel as comfortable as possible. Very welcoming.

Negative experience: Absolutely worst experience, do NOT recommend going..rushed process..had no idea what was being done until they were done..the dentist that actually worked on me was aggressive, rude, and flat out said she hated teeth extractions as she was pulling teeth..I’m worse off after going then what I was before I went in

Fantastic experience: I informed them of my dental anxiety due to lack of routine care in my childhood followed by years of dentists belittling me. They are all very sweet and were super patient with me. I as able to get two teeth pulled same day and we’ve made a plan to address my remaining issues. I have already referred one family member to them so for sure check them out!

Fantastic experience: Seeing a new dentist after being with my previous one for more then decade wasn’t an easy decision or adjustment for me to make but after my first day there, it felt like a good place to me. Everyone treated me with good hospitality and respect. Kelli, the dental assistant was so cool, friendly, patient & respectful. Including the dentist I met and her other assistant were all very nice and very transparent. Also, the operational manager Leneé was very friendly too. Thank you Aspen Dental in Belton.

Fantastic experience: Staff was very friendly. They got me in quick and took care of my tooth on very short notice.

Negative experience: Like to upcharge for services. I needed a crown for a cracked tooth, but they wanted to include additional treatment for over $2,000 before addressing the crown.

Negative experience: Do not go to Aspen dental. The doctor that was there is the owner of the practiced. I came in with a broken bottom denture, and he made no efforts to try to help me whatsoever. I had been screwed by renew. Anchor dentures in oveland park, they went out of business and filed bankruptcy, so I was just looking for a quick fix so I could wear my bottom denture, and he wanted to charge me $13,000 and do a bunch of work that I did not need or nor want. I would not recommend him to anybody. He had a horrible attitude. He seemed very rude and entitled to me. And I wouldn't waste my time with Aspen dental, not to mention the fact that they are being sued by other people. From the reviews that i've looked into, and the lawsuits that i've looked into, they are dirty practice, kind of company, don't waste your time

Negative experience: The RUDEST dentist we've ever experienced! Made assumptions about dental care without asking questions about health history. Did not even take care of the issue that the appointment was made for. Just insulted us and wanted money for it.

Fantastic experience: This last time I went was a great experience

Fantastic experience: Owner is doing everything to make my situation right with my dentures.

Fantastic experience: Kelli is very sweet and explains everything that she is doing. She takes the anxiety out of going to the dentist

Fantastic experience: I had a good experience though I was in a lot of pain! This was my first time visiting Aspen, but I had heard good things. The Dentist I saw, actually shed light on the pain I was having. The actual pain was coming from a nerve called the Trigeminal Nerve. It was a nerve not a tooth causing the pain. That is why they had said looking at the x-rays hey didn't see anything. It actually turned out to be nerve pain! The doctor wrote down ,Trigeminal Neuralgia. He said that because I have MS that made it more of a reason that this was the culprit. I called my MS doc, told her about my pain. She immediately wrote out a prescription for medication and I have been good ever since!!

Fantastic experience: Was patient with me and listened to what I was in for. Thanks Jenn

Negative experience: My Dentures still do not fit right in my mouth They dont stay in like they are supposed to I talk funny with them in. So unhappy. Who ever are doing there Dentures are doing a terrible job. I went in for a reline on them to and the acrylic they used I'm very allergic to. So now my mouth is swollen and I'm very itching. I just want my teeth to fit.

Negative experience: This has been the worst decision I have ever made. I had a full mouth extraction and new dentures. The dentures do not fit right at all. They are too big because they were made from an impression made b4 the teeth were pulled- healing dentures. Now all I get is more liners in the set that are too big and keep getting told that I will have to use adhesive because they don't suction at all. No other solution presented except another liner. If I could give no stars I would. I am fully aware that I got what I paid for, however if I had gone somewhere else it would have been cheaper and would have included a permanent set made from new impressions made after the gums healed. Live and learn.

Fantastic experience: The staff is super friendly and everyone is willing to go the extra mile to ensure that you get the care you need.

Fantastic experience: Understand that not every location is the same, in my experience. After disappointment with 2 other locations in a different state I sought help from the Belton MO location. My experience there was completely different than my prior experience at other locations. The fine folks at the Belton location are so friendly and so comprehensive in the work that they do. They immediately recognized the problems and we were able to work to a new resolution so that I have a brand new smile that I am happy with. More than that it is functional, it fits well, and it doesn't leave sore places in my mouth. Kelli and Jenn, along with all the staff there were so friendly and quick to answer any questions or concerns. I have dual residence between here and my home in NC but I will always come here for future dental needs. Highly recommend. ⭐️⭐️⭐️⭐️⭐️

Negative experience: Went through and had dental work. Aspen Dental said the insurance would cover it. Found out a month later that I had to pay for it. Came back for a teeth cleaning. Before I even went in the front desk had asked for 168$ for the teeth cleaning. I paid that and now two months later get another bill for 77$ for the same teeth cleaning. Stay away and save your money. Wouldn’t be surprised if they are double dipping insurance companies and patients at the same time.

Fantastic experience: Great staff and always friendly! Would recommend aspen dental in Belton

Fantastic experience: The staff is amazing. The best dental office I have been to in a while. They actually care. Cara, Shelley me know all the my options and was willing to help with the millions of questions I had. Then, Taylor the hygienist. She is heaven sent. She was so helpful, welcoming, answered all the questions, so knowledgeable.

Fantastic experience: From the moment you walk in you get greeted by friendly staff and professional and knowledgeable people work on you. The amazing doctor and his assistant made my visit very relaxing. I recommend this place to everyone.

Fantastic experience: If you have to go see a dentist, this is the place to go!! Whole staff is amazing from start to finish. Dr Aramoon is absolutely fantastic! Good energy, explains procedures well, and is gentle/patient. Love this office. Shout out to Kelsey the assistant too :)

Fantastic experience: Jen was awesome she was phenomenal! All the staff in this office is amazing. DR aramoon assured me and gave me great advice. As always Cara was amazing and welcoming! I never give reviews but this office is amazing!

Fantastic experience: It all seemed good at first. It turned into a fiasco. It was an emotional train wreck. There were 3 different dentists and every one of them wanted to do something different. The hygienist gave the same spiel to everyone and that we all have periodontal disease. I don’t think I left out of there with a smile at any visit. I spent a ton of money and can only chew on one side. I cut my losses, stopped going there. New dentist for me.

Fantastic experience: Very welcoming and amazing bedside manners! Loved my visit!

Fantastic experience: I had a great experience with Taylor, the dental hygienist. She did an amazing job with my deep clean- she was thorough and made sure I was comfortable the entire time. She explained everything clearly and was very attentive to how I was feeling throughout the appointment. The whole office was also incredibly nice and welcoming. Everyone was friendly, professional, and made the visit feel easy and stress-free. I highly recommend them.

Fantastic experience: i have nothing but good things to say about them. They have refit my dentures 3 times without additional cost to me. I highly recommend them.

Fantastic experience: I've been at this location nearly 3 years and have always received the best care from this amazing team of doctors!

Fantastic experience: Absolutely fantastic place! Top-notch processes & people.

Fantastic experience: Kelly is amazing, super fast and sweet!

Negative experience: Went here awhile ago but I remember my experience and I want to share. They had a hygienist diagnose me with gum disease on my first initial visit, and they never even brought the dentist in to confirm!! Then, because the hygienist was soo convinced I had gum disease, they tried to immediately get me scheduled for some procedure and I had to tell them to slow down. After my appointment, they made me wait in some office for about an hour to get some billing issue resolved. Not sure what that was about but do not ever bother going to this place, complete waste of time!! They love to rush you into things and jump to conclusions. (By the way, I got two separate second opinions by two different dentists—I did NOT have gum disease. The hygienist who did my evaluation is not the brightest.) That was my first and last time going there. I do not recommend this place at all. Yikes.

Fantastic experience: Have had wonderful experiences here. Highly recommend!

Fantastic experience: All of the ladies in the office are so sweet but Taylor? Took the cake with her exceptional service. She was the sweetest and can’t wait to be taken care of by Aspen Dental

Positive experience: Had a great experience today with my intake and new patient exam. I have an infected tooth and before I left today, had a prescription waiting for me at my pharmacy and the dentist (Dr Marco) had talked with me about all my options and choices. Jen was the assistant that did my x-rays, very friendly and talkative and gave explanations for everything she was x-raying. Long story short, I was very pleased and am working to schedule my next appointment to begin the rest of the work I need done. Thank you all!

Fantastic experience: Love them very sweet and understanding! Made me feel comfortable and not judged at all! Tori was a lady that did my x-rays and was amazing loved her made the experience amazing

Fantastic experience: I'm absolutely blow away with how professional and friendly everyone is in this office. From the front desk on back to dental hygienist, dentist and the dental assistant that did scans and sat with me while I got my tooth extracted. I definitely would recommend this office. The dentist that extracted my tooth was gentle and super informative on what needed to be done to get my teeth healthy.

Fantastic experience: Really love this office. I went in one day to get my tooth extracted by Dr. Hoang because of a painful infection and the staff did a great job helping me and making me feel comfortable. I’ve neglected my teeth because I’ve had bad dentist experience in the past but not once did I feel any judgement from this office. I live 30 minutes away but will always come here. Taylor did my cleaning today and she’s so kind. Brittany helped me figure out financing too and I love that they don’t pressure you and are really there to help. Thank you lovely people! Highly recommend!

Fantastic experience: Had a great experience with the staff very happy and walking through the steps of everything that needs to be done

Fantastic experience: Dr. Aramoon and his assistant Jenn did a fantastic job. She really knows what she’s doing, let me tell you. Really the whole staff is doing a fantastic job. Dr. Aramoon is so good, that I don’t think anyone’s ever seen anything like him. He’s doing a great job. Nobody knows teeth like this guy. Believe me. The guy has great taste in music too. The best. Most importantly, his honesty, care for his patients, his ability to articulate his work and his good vibes set him apart. And he deserves to be recognized and respected. Everyone at that office is doing a terrific job.

Fantastic experience: Taylor always does an amazing job! Super friendly and quick with my cleanings. Def recommend this location and team.

Fantastic experience: Literally had the worst day and this staff made it so much better. Dr. Pi and Ashley were quick to attend to my distress and anxiety with my dental issue and helped me get on my way to a less stressful issue. Thank you so much Belton Aspen dental. You truly made my anxiety and stress melt away! 10/10 recommend.

Fantastic experience: The whole staff was amazing and welcoming! Jenn and Taylor were reassuring and very sweet during my whole visit!

Fantastic experience: Everyone has been very friendly and made me feel very welcome. Jen has been great with taking care of any concerns, any adjustments I may have needed and done am awesome job making things feel very comfortable with everything fitting inside my mouth thus far.

Fantastic experience: Jenn was really helpful on keeping me on point throughout my whole experience. Along with the rest of the team.

Negative experience: Taylor the hygienist is absolutely amazing. Brittany in the office was rude and hateful to me and made errors in billing my insurance company. She came in the exam room and informed me I had no insurance and demanded almost $400 from me right then for a routine cleaning. I said I would need talk to my insurance company first because my cleanings are free to me. She demanded I get out of the dental chair and to leave. I never saw the Dentist. Bet she filed an insurance claim that I did. Is that insurance fraud?

Fantastic experience: This place was fantastic. Very quick and super friendly and helpful! I'm still recovering from cervical neck surgery and this team catered to my needs and made sure I was comfortable the entire time. Highly recommend this office! Oh, and Jen was super helpful!

Negative experience: I went in for gum/tooth pain. I left with no help and a list of procedures to come back for. I know my teeth aren't great, but to completely skip over the issue and suggest more services?? It feels like a money grab. I'd beware for sure.

Fantastic experience: I've been seeing Taylor for years and she's always thorough and upbeat.

Fantastic experience: Taylor was really kind and helpful during my cleaning! I also loved the moto that I used.

Fantastic experience: Jackie was wonderful Taylor always happy Dr Sherar was amazing at explaining everything

Fantastic experience: I was able to get in today and the staff was very pleasant. Everyone was so great.

Fantastic experience: Trained at this office! Amazing staff - also had SRP with Taylor, she’s amazing! Curodont to help stop progress of early cavities (how amazing is that?!)!! Piper and Brittany were amazing trainers and ensure patients are well taken care of! I love this office! Dr Hoang truly wants the best for their patients, she’s wonderful! THANK YOU ALL FOR EVERYTHING!

Fantastic experience: The best dental experience you can have in the County! The staff is absolutely incredible with there warm energy, and positive outlook on any dental situation you may have. I have never felt more comfortable with these ladies, and I would ensure all my dental needs with Aspen any day of the week. I cannot speak highly enough about how there is nothing to fear about dental here. You truly can't find any place better than this!

Fantastic experience: Taylor did a great job on my deep cleanings and me more comfortable about the whole process!

Fantastic experience: The team at the Belton has been with me every step of the way . They have been caring, patient, and have helped me love myself and find my confidence once again

Fantastic experience: The team here is great!! Everyone was so friendly! Definitely recommend coming here :)

Fantastic experience: The staff is great. Tori took very good care of me and made sure I was comfortable. I had Crissa at another visit and she was also very nice.

Positive experience: Nice place. Nice staff. However it gives scamy vibes. I went in to literally just get a teeth cleaning and I was never told that would be a separate appointment. I’ve NEVER been to a dentist office that does an extensive teeth exam/ consultation (whatever they call it) on the first appt (basically so they can tell you everything that’s wrong with your teeth and get a game plan… aka… spend tons of money) and NOT do your cleaning on the same day. I left early because I had to pick my kiddo up from school. I thought almost 2 hrs would be plenty of time to get my teeth cleaned. Had I known this was their process ahead of time I would have never wasted my time or theirs. I won’t be going back.

Fantastic experience: My overall experience was very good ,everyone was very knowledgeable and helpful all the girls in there was very professional ! There was two ladies that stood out that I particularly liked Ashley. manager and Taylor Hygienist great personalities and very knowledgeable with positive explanations, with that being said i want to create a long term relationship with the facility.

Negative experience: Do not go here if you value your time. I called to make my appt and was told I could get the intake, or whatever they call it, and get teeth cleaned same visit. 7:30 appt, got in about 7:50, they did X-rays, then said the dentist would be in to “get a plan” and then we would schedule cleaning. So I let them know the appt was for cleaning and I was told it “wouldn’t take long”. I told them my appt was for cleaning and I was told I could do same visit. Then they tell me it will be a couple hours if we wanted to wait to get the cleaning. Seriously? Lie to me and expect me to wait around and waste half my day? Of course I left because I can’t afford to waste my day waiting for something that was scheduled for the first appt of the day. They claim they won’t charge the X-rays to my insurance. We shall see. I was told on the phone when I scheduled, because I specifically asked, that it was a same visit, all of it. I confirmed with insurance that one visit would be paid and the other would be out of pocket. Maybe not all insurance companies work the same but seems to me like yall are scamming folks. We called several other dental offices and most of them stated they always do it all the same day, plan making is if there are any dental issues that need addressed. So I will not be recommending Aspen dental to anyone. I’m sure that doesn’t bother Aspen itself, I just want people to know what’s going on.

Negative experience: Out of all my years of being a patient at the dentist, I’ve never felt so neglected. First off the Dr. so called was VERY excited about extracting my teeth but didn’t seem too pleased the moment I decided I want to KEEP my teeth. And so since I wasn’t getting an extraction the Dr. ended my process and said they would have a script sent to Walgreens, get to Walgreens and they haven’t sent the script yet so I call and the receptionist says, “Ohhh i apologize, I’ll make sure the doctor sends those once she’s done with her next patient. 7 o’clock rolls around and I call Walgreens still no medication. The WORST group, but I will say they have plenty of fun lots of laughter and games while you sit in pain.

Negative experience: If I could give -0 stars- I would. I had been having gum pain for a few days. I was worried I had an infection, so I quickly googled a dentist office near me and Aspen showed up. I scheduled an appointment online, and went in the next day. They examined my teeth and told me I needed intense gum scaling, an insane amount of fillings for early cavities and told me that I had an abscess in the area I was experiencing pain. I then went to the back office and discussed pricing. I was quoted $2,000 worth of work! AFTER INSURANCE!!!! Alot of the things they wanted to do to my teeth was not discussed with me AT ALL. So I was very confused why they added an electric tooth brush and water pick. I told them 2k wasn't even reasonable and all I needed from them was to address my gum pain. They gave me a tablet and told me to put my information in. THEY DIDNT TELL ME ORIGINALLY THAT IT WOULD RUN MY CREDIT!!!! I had to ASK if it would! And all i got was "Oh its just a soft hit" They said I'd need an antibiotic but once I realized how much they wanted to charge me, they changed some things and said I'd be getting a laser which would "act like an antibiotic" as well as gum scaling and a medicated mouth rinse. I got the gum scaling on my left side- with no sort of "antibiotic laser" or medicated mouth rinse. When the numbing wore of, I realized my pain was still there. I was supposed to go in the very next day for the gum scaling on the right side of my mouth. However, I woke up the day of my appointment and just didn't feel quite right about it since I was still in pain and my original issue was never addressed. So I called and asked for antibiotic because at this point, I was still understand the impression that I had an abscess. They said sure but I would be charged almost $400 for all of the work being done on top of the almost $300 worth of work I got yesterday. So I did some more thinking and decided to go somewhere else for a second opinion. All I had was gum trauma from something that I ate. I was charged $20 for a mouth rinse that fixed it, and they squeezed me in for a teeth cleaning the same day. I did NOT need the gum scaling nor did I have a bunch of cavities that needed to be filled. Just a singular 1 that they were concerned about. This place is a HUGE SCAM, cash grabby place that doesn't care about their patients. Seriously past disappointed!!!! I WILL NEVER GO BACK!!!!

Fantastic experience: Great staff and I really like the doctor!! They took care of me in a pinch when I was in so much pain. Thank you all team!

Positive experience: The staff amazing, pleasant, caring, nurturing, understanding, comforting, I want to give it five stars. Only thing I wish is that they had a better payment plan for the standard “air quote” American for those who look in the mirror and cry because their teeth are their smile isn’t what they want it to be and they walk in with hope, but after being quoted a price thry leave, disappointed and overwhelmed, and fearful that they may never be able to bite into an Apple or smile in a picture.

Fantastic experience: Excellent staff and service, very friendly and knowledgeable. Stassi was the best Hygienest I've ever seen she treated me like family, she is fantastic and very professional.

Fantastic experience: My fiancé used Aspen dental back in May & referred them. They were easy to book with, quick, attentive & the entire staff who assisted me was so friendly & informative

Fantastic experience: Everyone was very nice and professional. Information was explained to me in a way that was easy to understand. They weren't pushy, they didn't make me feel like money was there only goal but had genuine concern for my interest. I would recommend Aspen to any of my friends or family. I did have one issue but it was not with the dental office employees whi have been so kind and helpful. My partials that were made for me by an outside facility sent them to Alaska which caused a 10 day delay in my getting them. All's well that ends well and I now have my smile back.

Negative experience: I very rarely leave reviews on things but my experience here was less than ideal. I first started going here after my last dentist retired and I failed to schedule an appointment with someone new for a few years. Aspen did get me back on track and the new and replacement fillings I needed went very painlessly. The good things about this place though are overshadowed by a few major things, at least in my mind. First off, the cost of going here; it always felt like I was paying way more out of pocket than I wanted. When I first started going here they pressured me into buying this oral b toothbrush that I could've gotten a base model of for way cheaper. They also wanted me to get a mouthguard and quoted me $600 which I declined. At the end of my appointments, they'd give me a bag with toothpaste, floss, and a manual toothbrush. Instead of the manual toothbrush, I wish they would've gave me the heads for the oral-b toothbrush they sold me instead. The second thing that bothered me about this place is the 90% chance that whatever appointment I'd set would be cancelled or attempted to be moved. My last appointment they called a week prior and told me they had a staff meeting and needed to move me so I worked with them on that. Then they called me the day before my appointment to confirm I'd be there. Then on the actual day they called and said that someone was out and they needed to reschedule me. This is not the first time this has happened, this has happened at least 3 times that I can think of. Taking off of work is very complicated for me and its difficult for me to just change things on a dime. I chose to not reschedule my last appointment and moved to a more local office instead.

Fantastic experience: Aspen Dental in BELTON, MO was incredible! Dr. Hoang and the whole office staff, were all so friendly, kind, supportive, and definitely did a wonderful job on my dental work that I had to have done there. I would highly recommend this Dental office to everyone! I’m afraid of dentists and they all made me feel very comfortable. Thanks again, Aspen Dental!!! Sincerely, Jill Rugaard

Fantastic experience: Stassi was amazing! She was so pleasant and kind. I have a fear of going to the dentist and she made me feel comfortable the entire time. I greatly appreciate them also working with my work schedule so I could get in!!

Fantastic experience: I had an excellent experience at Aspen Dental in Belton. The entire team provides exceptional service and makes you feel comfortable from the moment you walk in. The employees are professional, kind, and truly care about their patients. A special mention goes to Brittany, the office manager she is incredibly caring, takes the time to listen to your concerns, and makes sure you’re given the right treatment options. It’s clear she has her patients’ best interests at heart. Highly recommend this office to anyone looking for quality dental care!

Positive experience: It was my 1st visit so don't know much yet. I will say for it being my 1st visit it was awesome actually! I loved my DA and my Dentist was good at explaining the process allowing me to feel more comfortable about my procedure.

Negative experience: If I could leave zero stars, I would. I first visited Aspen Dental in the spring for a broken tooth. They never contacted me for my follow-up visit (which was pre-paid for) When I finally called them, I was told the traveling surgeon “doesn’t come here anymore” and they’d have to “figure out what that looks like.” At my next cleaning, more cavities were found. When I asked about the plan, I got vague answers. I’m not the expert, they are. I also notified them that I was pregnant. The hygienist and dentist gave me two conflicting answers on whether X-rays could be done. Does this office not have clear protocols? I prepaid nearly $2,000 for a full treatment plan and booked out all my September appointments as instructed. At my first visit, they suddenly tried to prep me for crown work (which I had no idea was even scheduled, and was previously told required a specialist). Then the dentist came in, asked how far along I was (the office had this information from my first visit), and refused to do any work until I was officially into my second trimester. At no point had anyone ever told me this was a “hard rule.” I can respect the safety of this but why wasn’t this flagged before I scheduled a month’s worth of appointments? Where are the checks and balances? Frustrated, I left and immediately called to cancel everything and request a refund. I sat on hold for nearly 20 minutes between a call center and the local office before I could even speak to someone. This clinic has no consistency, no communication, and no reliable protocols. If all you need is a basic cleaning, maybe you’ll be fine, but if you require any actual dental work, I would not recommend trusting this office with your care.

Fantastic experience: The staff were very caring supportive and happy. Most of us don't see these kinds of people anymore. They took very good care of me from X-ray to temporary dentures. I highly recommend this place if you are having any type of problems with your teeth.

Fantastic experience: I came in with tooth pain. They got me in right away. Took X-rays. I told them I had an extreme fear of the dentist and they made my visit so comfortable. The dentist took care of me and called in an antibiotic. Everyone was very nice.

Negative experience: They are horrible. They WILL try to scam you. Went in for a basic cleaning, they gave me an x ray and an exam. Told me I have periodontal disease and I needed to pay $1500 for laser treatment, which they tried to get me to schedule and pay for at that same appointment. They didn’t even clean my teeth. I guarantee I do not have periodontal disease, as I visit the dentist every 9 months and have never ever been told of any gum issues. I recently moved so I tried Aspen, and will never be going back. After looking at other reviews, it seems like I’m not the only one who has experienced this issue with Aspen.

Fantastic experience: Everyone is so nice and they really worked with on my payment. They really are the best dental office i have ever been to. Thank you!!

Fantastic experience: Dr. Bagby was wonderful. He was patient and kind, and explained everything so well. Both the assistants were amazing, as well.

Fantastic experience: Your nurses are awesome All of the ladies and gentleman that came to my house to care for me were awesome so kind helpful l have recommended you all to a friend and neighbor Juls and Tracy were the absolute best and if needed in the future I would definitely call you all 1st

Fantastic experience: Excellent chair side manner from Stassi. She knows her job and likes her job and you can tell that by how she operates. Very friendly makes the experience go easier. Everyone is nice and friendly and it makes going to the dentist easy. I had scraping and planning done which is pretty intense but it seem to go quickly and easily. That speaks to the person handling the tools.

Negative experience: Horrible experience, appointment was set for 11:30 didn't get seen until 12:15 after being told if I pay more I can be seen faster paid 130$ for them to tell me what I told them I need a tooth pull but I need antibiotics first because my face was swollen, so I get to Walmart 30 minutes later so about 12:45 to 1pm meds still ain't there meanwhile I'm on lunch break so I go back to work got off at 3 head back to Walmart about 3:15 med's STILL ARE NOT THERE so I call them to ask what's going on I'm told he's with someone so I have to wait, for med's that were supposed to be there at 12:30 but I wait around 3:35 I call back no one answer so I called another department and asked for the location first ring someone picked up I told the other receptionist the issue she said she would handle it and call me back so I wait another 10 minutes she calls back and says there's an issue with their automative machine that's why the medicine didn't go through but The dentist called himself and put the prescription in so I head to get my meds The dentist is trying to kill me He sends medication that they knew I was allergic to Thank God Walmart knows I'm allergic to penicillin so they call me for a consultation to ask if I'm still allergic to penicillin meanwhile in the file at the dentist office I let them know that I was allergic to penicillin so this is not the place to go to for anything they try to overcharge you and kill you I feel like I have a lawsuit

Negative experience: I don’t recommend for long term care. If you’re a new customer they have time slots available but after you’re established here it’s impossible to get seen in what I would consider a reasonable amount of time. The only consistency I have had with this place is that they consistently cancel my appointments last minute, they have done it to me 4 or 5 times now. It’s hard to be consistent when they cancel every other appointment.

Negative experience: One of these idiots humiliated my wife and she came home sobbing. I called to book an appointment for her in secret explaining that she was getting a cleaning and a cleaning only at this location. I also explained I had planned to get her braces elsewhere. NOT at this location. So when I sent her there by surprise to prep her for the other location, they told her she was there for braces which I very clearly explained over the phone that she was NOT getting done there. She has self esteem issues with her smile and because they cant figure out how to communicate amongst each other she was humiliated because they explained the WRONG details. Never going back because they cant figure out elementary communication.

Fantastic experience: They were very good/everyone was polite and helpful the dentist was lady and she was very good. And they explained everything to I will go back.

Negative experience: I sat waiting for 30 minutes this morning before I was seen, then sat waiting for the office manager for an hour until they let me go and said she would call me. She hasn’t called me today yet and I need emergency surgery on my tooth. I’ll remove the review if I get a call back!

Fantastic experience: Best teeth cleaning ever by Taylor! Office is clean and modern. I’m extremely picky about services and this dentist facility was better than I expected. Equipment used is state of the art and offers many services my previous dentist did not. Thank you to all the wonderful staff for such a pleasant experience :))

Fantastic experience: The dentist didn't have much to say. With what I'm going to have to spend, I thought she might have been more interactive. Otherwise, I guess everything else was ok.

Fantastic experience: Everyone was so wonderful! They explained everything and made me feel welcome. Honestly, I do not like going to the dentist- but this was such a positive experience I maybe changing my mind!

Fantastic experience: Stassi was super sweet, and knowledgeable . She made all the difference, and kept me comfortable while waiting. I hope they keep her around awhile. Brandi stopped by to lend a hand too, and even though multitasking, she took time to explain things. I’d definitely recommend them to my family and friends. Thank you team.

Fantastic experience: Excellent visit today. Got my xrays and treatment plan. Going forward with my dentures. Office staff was great, doctor was great. Overall great experience. Would definitely recommend.

Fantastic experience: The dental assistant was super friendly, and the doctor knew what she was doing, and got it done in a timely manner!

Fantastic experience: It was great everybody was really nice They made you feel comfortable and help me with the price on my teeth. I’m really excited about getting new teeth.

Fantastic experience: All the people there were very pleasant. They carried a sense of humor which is important to me as that's what I do when I get nervous is joke. The Doctor was a little dry on the humor but more down to business, but she remained very informative and caring as she extracted my tooth. I only wish I'd eaten before I went and now the numbing is starting to wear off. Sheesh, bet I think of that next time.

Fantastic experience: first time @ Aspen Dental A very positive visit, after checking in I had X rays a visit from the hygienist& the dentist. I was given a detailed plan what I need to do for my dental health. The team at Aspen dental were very nice& informative, I will be going back tomorrow for first phase of my dental plan. So far a very positive experience

Fantastic experience: My husband and I are deaf and they were very helpful and friendly and wrote things down if we didn’t understand. They made us feel very comfortable. It was a good experience. I would recommend anyone to to them