Pediatric dentists of the Bronx, Robert W. Frankel, DMD, PC

Fantastic experience: My son needed to be sedated to deep clean his teeth and I also didn’t think he will allow them to do it without sedating him but Dr Frankel pediatrics made it possible and removed all the plaques and everything without sedating. My son’s teeth is so clean now and white now. Thank you very much I really appreciate it

Fantastic experience: Extremely pleasant. Everyone made us feel comfortable from the moment we entered til when we left.

Fantastic experience: I ABSOLUTELY LOVE THIS PLACE!!!! The girls in the front are amazing everyone is so professional!

Fantastic experience: I love it! Rebecca was so sweet and accommodating! Great attitude very welcoming and helpful! Thank you <3

Fantastic experience: Great customer service and great people

Fantastic experience: From the time i called to make the appointment to the AMAZING receptionists (i mean from the bottom of my heart thank you you know who u are) to the xray tech to the person i saw before the lady who did the cleaning! If i could give more than 5 stars I definitely would. The dentist office terrifies me which probably explains the damge im trying to rectify but this dental office is by far THEE best… would definitely recommend.

Negative experience: I took my toddler here after being told it was a good dental office. The front desk staff was brash and not welcoming. The dental hygienist was nice. The first dentist told me use natural toothpaste for child. I told dentist concerns about strength of teeth due to me breastfeeding for a long time. She dismissed my concerns. I went for a follow up, this new dentist came off judgmental and said child has two cavities, we don't handle that here. I explained to her what was previously told to me about the toothpaste, she brushed me off and was very cold. Ordinarily, I would've given dentist a piece of my mind but I kept cool because I don't want my child to see me in that state. I asked for further help, she was DRY and arrogant. Gave me a paper of listing of dental offices. I clearly wanted more guidance and she was cold. I said my child is small, is there anything else. She was dry and smug. I asked if she had kids ( because she was just so offputting and I thought a mother may relate), she responded " I have five" then walked off with an attitude. An office that deals with children, yet can't be bothered to be welcoming or pleasant.

Fantastic experience: very great experience staff are amazing and helpful Highly recommend this place and they always accommodate your timing for an appointment I appreciate everyone who works in here very lovely

Fantastic experience: I’ve been coming to this office since the days when it was only a pediatric practice, and watching it grow into a full family dental care office has been something really special. My daughter started here as a child, and now seeing her continue her care as a teen—while they’ve also welcomed me as a patient—means more to me than I can fully put into words. Amy, the two wonderful front desk ladies who’ve been there from the beginning, the woman who takes the X-rays, and the assistant lady who works side by side with the dentist—you’ve all shown nothing but kindness, patience, and genuine care to me and my family over the years. You’ve truly become like a second family to us, and we’re grateful to still be in your hands after all this time. Thank you for everything you do—you make a real difference.

Fantastic experience: I’ve been going to Dr. Frankel’s office since I was a child, and I can honestly say they have always been kind, welcoming, and incredibly professional. From the moment you walk in, you’re treated like family. The entire staff is knowledgeable, attentive, and truly cares about making sure you feel comfortable and leave with a smile. The office itself is clean, modern, and located in a beautiful area, which adds to the overall experience. They are efficient, organized, and always make sure your dental care is handled with the highest level of attention. One thing I really appreciate is how well they work with different insurance plans, making everything smooth and stress-free. My mom brought me here growing up, and now it feels like a tradition—my whole family has trusted them for years. It’s rare to find a dentist you can truly rely on, but Dr. Frankel and the team have always made me feel confident that I’m in great hands. I always leave happy, with a healthy, beautiful smile. I couldn’t recommend them more! Sincerely Rebecca Roldan

Fantastic experience: They’re amazing!! Will recommend hands down!! Always informative and always helpful. Barely any wait time!!

Fantastic experience: The Customer Service is AMAZING in this office

Fantastic experience: Excellent customer service. Friendly, and professional staff.

Fantastic experience: Excellent service and the receptionist was super nice and I just walked in and they attended me

Fantastic experience: First, I wanna take the staff for everything they do, especially the ones that been there for the longest. I’ve always had a pleasure and a fun time coming to my dentist office ever since I was a little kid. You know growing up you don’t really understand why you go to certain places but now I understand I appreciate even more than I get to come here to do my dental work because they are always professional and they always try to provide the best service for everyone in the community. I haven’t been there since 2021 but I’m very disappointed in myself for now because I have to come back after a few years. The experience felt like they knew me forever and they made sure that they weren’t taking advantage of me and that they provided me with everything I needed. And just seeing how They were paying close attention to every single little detail, even calling up their coworkers just to make sure that they gave me the right information and the best results. If you really care about your teeth or just having one of the greatest dances in the Bronx with the best prices for everyone and anyone I highly recommend for you to come here and if you can’t take my word then it’d be best for you to try it yourself because you won’t regret it

Fantastic experience: The staff were very nice and helpful . I will highly recommend. Customer service was great

Fantastic experience: Great energy wonderful personality and very friendly. I love coming here.

Fantastic experience: Fantastic experience at Dr. Maloney office — the staff was friendly and professional especially Rebecca, the hygienist was gentle, and my cleaning was completely painless. The office was spotless, appointments ran on time, and the dentist clearly explained my treatment options. Highly recommend this practice for anyone looking for skilled, caring dental care.

Fantastic experience: Hands down best dentist I’ve been too. My son and I go here and I would recommend them to everyone. From the moment you walk in you feel taken care of and any services that your insurance does not cover are super affordable. Highly recommend!

Fantastic experience: The entire staff is very patient and friendly.

Fantastic experience: Very knowledgeable, courtesy and friendly to my son and I

Fantastic experience: Experience was great fast and felt very welcomed

Fantastic experience: This is the best dentist I’ve been too, been coming here my whole life, everyone is amazing and respectful

Fantastic experience: Rebecca the assistant is so sweet and attentive! Thank you my dear to go above and beyond ! The whole team are efficient and quick this is the place to go for you and your family;!!! I would recommend to anyone who want great service

Fantastic experience: Great customer service! They are patient friendly.

Fantastic experience: Lovely service as always! I have been a patient here since I was 4 years old and seeing the same familiar staff and receiving the same service is always comforting! Looking forward to my next visit!

Negative experience: I had a very disappointing experience at this dental office. I had already transferred my children to another location some time ago because the interactions with the front desk staff and doctors previously felt off. However, I returned for myself due to a toothache and visible damage to my wisdom tooth. To start with a positive note, the dental hygienist and the staff member who performed my X-rays were both professional and kind. Unfortunately, the rest of the visit was frustrating. I arrived an hour early for my 12:00 PM appointment and was the first patient in the building. Shortly after, a woman who appeared to be a doctor or possibly the owner arrived and apologized to the Hispanic patients(talked directly towards only them) for being late due to an emergency. However, she did not acknowledge me at all, which I found uncomfortable but initially chose to overlook. When 12:00 PM arrived, several patients who came after me were called in before I was. After waiting for some time, I went to the front desk to ask how much longer the wait might be. The staff seemed unaware of who I was and asked my name. I explained that I was the first name on the sign-in sheet since I was the first person there. To my surprise, my name had already been crossed off even though I had never been called. They then explained that different doctors were seeing different patients, but the situation felt disorganized. When I finally saw the dentist, the interaction was very brief and lacked explanation. The doctor looked at my teeth and stated that I would need a wisdom tooth removal and a root canal. There was no detailed explanation about what she was seeing, why the procedures were necessary, or any discussion about treatment options or care. I had to repeatedly ask questions just to get basic confirmation and even then the responses were very minimal. Eventually I stopped asking because it began to feel as though I was asking for information that should normally be provided during a visit. Although I did receive referrals for the procedures, I left feeling that the visit lacked communication and patient care. Dental appointments, especially when serious procedures are being recommended, should involve clear explanations so patients can understand their condition and treatment options. Because of this experience, I will be seeking care at a different dental office moving forward. Every patient deserves to feel acknowledged, informed, and cared for during their visit. “No need for an acknowledgment now or comment- and I’m sure this business will continue to ‘thrive’ “

Fantastic experience: Beautiful place , great communication, I love it I recommend anyone

Fantastic experience: Great, lovely and friendly environment !! Love it here

Fantastic experience: Dental office staff is awesome. Dr.Maloney is awesome!!! Thank you guys

Fantastic experience: I had an excellent experience with Dr. Robert Frankel and his team. The staff is professional, welcoming, and efficient. Scheduling was incredibly easy, and I was able to get an appointment much faster than expected. The office is well-organized, and the level of care was top-notch from start to finish. Highly recommend Dr. Frankel for anyone looking for quality care with minimal wait time.

Fantastic experience: My daughter got her teeth removed and they did such a great job. Would definitely come again!

Fantastic experience: Been bringing my daughter here for years. Clean, friendly, very structured and organized.

Fantastic experience: Was very good at making me feel comfortable during my cavity filling.

Fantastic experience: People here are very nice. And suportive.

Fantastic experience: The best clinic ever! They gave me my X-rays immediately and the lady at the counter is so nice.

Fantastic experience: Amazing assistance, 10/10. All my questions & concerns were answered.

Fantastic experience: Rebecca is super friendly ! Amazing staff and a very clean comforting environment

Fantastic experience: I had an excellent experience at this dental office. The staff was incredibly welcoming, professional, and made me feel comfortable from the moment I walked in. The dentist was very thorough, explained everything clearly, and took the time to answer all of my questions. I truly appreciated how gentle and attentive they were during the procedure.

Fantastic experience: Awesome Place to go for dental check up! I would never leave this place!

Fantastic experience: I think this place is very polite and very funny The doctors here are friendly! . They are very helpful!

Fantastic experience: I love this entire team. My girls in the front are everything. Great vibes, attentive, and efficient.

Fantastic experience: Best dentist office been going since my daughter was young and the service has always been fast and efficient

Fantastic experience: Everything was perfect. The dentists and employees were kind to my daughter. Also Rebecca and Elizabeth in the front were great. They were helpful and welcoming. My daughter went from nervous to comfortable real fast. Great job guys

Fantastic experience: I really love this place. I have been coming here for years for myself and my kids. I moved and now I travel from upstate to get serviced. I highly recommend. The staff are so kind and sweet

Fantastic experience: Dr. Amy, Dr Liz ,Uquana, Elizabeth, & Rebecca You Ladies are phenomenal what an awesome team Thank you so much

Fantastic experience: Amazing staff! Everyone here is so kind and caring. My kids have been coming here for years. The office is very clean as well. Would recommend to anyone looking for a dentist!

Fantastic experience: Great service. My kids love it

Fantastic experience: Amazing place nice staff and very helpful

Fantastic experience: Lovely dentist office they are quick not a long wait at all lady’s in the front desk have great customer service and even if you forget your appointment don’t worry they got you covered they will call a week prior leading all the way up to your appointment and the lady that does your x rays lovely as well very nice

Fantastic experience: Very attentive and friendly staff !! I love it here for my kids ! Never a long wait and they always call to remind me for any appointments

Fantastic experience: Been coming to this office for years! Great service and great staffs

Fantastic experience: Awesome, caring staff! Would recommend.

Fantastic experience: Great dental care as well superior service!!!

Fantastic experience: Dr and staff are excellent behave.

Fantastic experience: Everyone is great! Kind and supportive. Front desk greets you with a good attitude, tell you politely what to do. Doctors are very gentle, they let you know what they will do before doing it and ~do not rush~ I have done a dental cleaning other places and always get out bleeding, this is the only place that have taken care of me!

Fantastic experience: I had an amazing experience at Robert W. Frankel, D.M.D., P.C. & Associates. From the moment I walked in, the entire dental staff was welcoming, professional, and made me feel completely comfortable. They went above and beyond by expediting my crown, which I truly appreciated, and the entire process was smooth and stress-free. The level of care, efficiency, and attention to detail was outstanding. Everyone was kind, knowledgeable, and genuinely caring. I highly recommend this office to anyone looking for excellent dental care.

Fantastic experience: Amy was absolutely amazing during my crowning procedure. She was kind, patient, and made sure I was comfortable every step of the way. She explained what was happening, checked in on me often, and helped ease my nerves, which made a big difference. Her professionalism and caring attitude truly stood out. I’m very grateful for her help and would highly recommend her to anyone needing dental

Fantastic experience: Such a great experience! Everyone in the office is super nice and welcoming. They made me feel comfortable the whole time. Highly recommend!

Fantastic experience: Best dentist office I’ve been to in a long time. The staff is always courteous when me and my family are there and we always get updates on our appointments in a timely fashion.

Fantastic experience: This is a family Dentist that is efficient, friendly and caring. My experience here has been great as they are very understanding. Love them!!!

Fantastic experience: I went in for a dental replacement procedure and was in and out! Minimal pain and time waited what a relief, shout out to the staff for being professional and efficient.

Fantastic experience: Dr Liz was so nice and helped calm down my nerves during my crown procedure. Amy was very helpful with the insurance paperwork and payments.

Fantastic experience: Nice people at the dentist been going here for years always nice

Fantastic experience: Absolutely the Best!! THE FRONT DESK AND ALL THE DENTIST DOCTORS AND NURSES are all so helpful!!! Beautiful services!!

Fantastic experience: First I want to start off by saying the staff and the team are very polite and professional & welcoming I highly anyone who just changed insurances or had to switch to a new dental office. The Bronx pediatric dentistry is a place worth visiting

Fantastic experience: Childhood Relived 10/10 Just like how I remembered it. Staff was was nice and so were the Receptionist. If you're looking for a Dentistry work come here.

Fantastic experience: Thank you Amy for fitting me in today last minute, especially during this busy holiday season. I am so very happy I found this dentist. Amy & all the staff are always so friendly. The girls in the front are also so helpful. I’ve always been very nervous when I’m at the dentist but everyone here has made me feel so comfortable. Dr. Maloney is great at what she does. I’ve finally found a dentist who I can trust with my teeth. Thank you again to Amy & everyone here at Dr. Frankie’s office.

Fantastic experience: Super nice and friendly staff. My daughter had a great experience! They are also really accommodating.

Fantastic experience: First time at this dental office for myself, I live near by and found it on google. Reviews were great so I called to inquire if they accepted my insurance and they do. I was able to set up a profile on the phone with Elizabeth and she got me an appt within a week which I was so happy about because my old dental office never had appts until after your next due date. I arrived and checked in with Rebecca and she explained everything to me and she also helped me get an appt for all 3 of my boys. Rebecca and Elizabeth were nice, personable and helpful and fast! My appt duration from check in to leaving was less than an hour. It’s clean, bright and I love that my next appt in 6 months was scheduled right then and there! This way you don’t have wait to call a month before you are due and or forget! So happy I found this new dental office and it’s right near my home! I will definitely recommend!

Fantastic experience: I got a crown on my front tooth done this week, and it’s phenomenal. Doctor Liz made the whole experience painless and had great attention to detail making sure I had a perfect bite and smile. Amy had my back with insurance sending multiple applications making sure I got approved.

Fantastic experience: The staff are all so patient and the customer service is exceptional. They always take good care of my kids!

Fantastic experience: I love coming to the dentist over here they make you feel like family. They explain everything to you and the girls in the front are very friendly. I would not go to any other place but this one thank you guys. See you in six months.

Fantastic experience: They are really good doctors plus you can get fast appointments as well i will really recommend them

Fantastic experience: They are one of the best dentist I've been to in NYC, ALSO THEY ARE GOOD WITH KIDS TOO, BEEN GOING FOR ALMOST 10YRS

Fantastic experience: The office is absolutely wonderful! I have been taking my kids here since their first dental appointment. Ms. Amy and team are just awesome Dr. Liz is the best! Always accommodating

Fantastic experience: It was my first time attending dr Robert frankel and I can say the staff was very nice and friendly. I appreciate the help I received from them I definitely would recommend this dentist

Fantastic experience: Love them hands down best dentist in the Bronx

Fantastic experience: Rebecca at the front desk is the best. Very friendly and helpful help me on getting my process started for my procedure.

Fantastic experience: The dentist, hygienist, and rest of the staff were all great. I had my check-up and cleaning today; I will be going back for fillings.

Fantastic experience: Amazing pediatric dentistry. Even as an adult patient, I felt comfortable and well cared for. The staff was friendly, gentle, and very professional. The office was clean and efficient. Highly recommend. Thank you Amy!!

Fantastic experience: Went into the office The staff was great front desk were friendly and very respectful environment very clean the receptionist was very helpful the wait wasn't long my son's visit with Dr. Liz and she was very professional and her work was exceptional took my son after his accident and she was just amazing we are so thankful to Dr Liz thank u for returning my sons smile recommend this facility.

Fantastic experience: Great experience at our family dental office. The tall light-skinned woman in the blue hat showed real professionalism and care, especially with my daughter and son who were nervous. She calmed them, gave them confidence, and made the whole visit smooth. Because of her and the team, this is where my family will keep coming for our dental care.

Fantastic experience: I enjoy coming here! The space is clean, always ready and staff are Always doing a great job!

Negative experience: Recently my daughter was seen at Dr. Frankel dentistry office for teeth cleaning. My husband normally takes her.. However, my daughter informed the dentist that she had extra teeth growing in and they ignored her. I called to speak with the dentist about what would be the treatment and why didn’t they tell dad what was going on with her teeth. I spoke with Amy “Dr Frankenstein wife” she stated. I asked why was not dad given the plan of care begin that she has teeth growing where baby teeth are. She stated that I(me) was not there and let her speak with the dentist about her X-rays )as if I was lying it happen). Meanwhile, dad had already informed me they did not tell him anything about her visit. Then she was very rude speaking over me telling that it cost $200 to pull a tooth and that insurance does not cover it. Today, she calls me and says she spoke with the dentist and she reviewed her X-rays and in a perfect world they would pull them and that it cost $120.I guess that was her way of saying yes that should take it out. I told her that the money is not my concern my concern is my daughter’s teeth and to stop telling how much it cost. Tell me what is the best plan. Bottom line, she so use to serving this community who she feels she does not have to give care to and billing for the basic cleaning and doing what she wants and speaking how she wants because she the “wife” customer service is far from her mind. Please retire that place would probably do much better. Unacceptable! PS. Please don’t respond with fake positivity response. #RUN

Fantastic experience: My experience at this clinic was outstanding. Amy and every person on the team was genuinely attentive and thorough. The place is spotless, the work is meticulous, and the whole visit felt effortless. I was so impressed that I brought my kids here too—and they’re getting the same excellent care. Highly recommend.

Fantastic experience: Thank you!! This should be the community’s go to dentist because you’d get treated greatly with proper dental care.

Fantastic experience: Wonderful Dental and they do beautiful teeth . Like mine . The do beautiful job

Fantastic experience: I just got seen at Dr. Frankels office and the staff and Dr. Liz were amazing. The front desk was so friendly and so was the hygienist. I will definitely recommend this office to my friends!

Fantastic experience: love going here. got a crown and it came out sooo good and natural!

Fantastic experience: Dr. Frankel’s office is the best !!!! Dr.Liz is the best cosmetic dentist I have ever had her work is and pain free , they are a great team and all work so great together. Best dental hygienists also !

Fantastic experience: This dental office is amazing! They take such great care of my daughter and always make her feel comfortable. The front desk receptionist is the best friendly, welcoming, and always so helpful. Highly recommend!

Fantastic experience: Every time I have come here it’s always an amazing experience. Going on 23 years being a patient here and it’s literally the best. Fast efficient and caring. UK is literally the greatest she is my dental auntie lol. Overall 10/10

Fantastic experience: I had a great experience at this office huge thanks to Amy for helping me get an appointment much sooner than I expected when I thought I’d be waiting months. She really came through and made the process smooth and easy. The dentist did an amazing job adjusting a tooth that had been super sensitive, and I felt relief right away. Also want to give a shoutout to Elizabeth and Rebecca at the front desk always so friendly and welcoming every time I come in. I’ve been coming here for a few years now, and the whole team continues to provide excellent care and service. Highly recommend!

Fantastic experience: I love it here , the two beautiful ladies in the front desk are nice and welcoming .The hygienist are amazing and carful and gentle with there patients teeth . The staff and environment are amazing 10 out of 10.

Fantastic experience: I’ve been coming to this dentist since I was a kid, and they’ve always taken amazing care of me. The staff is friendly, professional, and genuinely care about your comfort and long-term dental health. Whether it was regular cleanings, fillings, or anything in between, they’ve consistently gone above and beyond. It’s not easy to find a dentist you trust, but this team has earned mine for life. Highly recommend to anyone in the Bronx looking for quality dental care!

Positive experience: I’ve been coming to the dentist with my children for over 10 years now and I am very pleased with their service. The facility is clean, staff is polite and patient for the most part. My youngest child is very comfortable receiving care by the dentist and hygienist who are gentle with her. This child- friendly environment is sure to calm any child. Here, you feel like family, not a mere client. Totally recommend!

Fantastic experience: I came earlier today, and the staff were nice! They were able to have me come in today when I didn’t have an appointment. The wait time was quick, and I was in and out in less than 30 minutes. I highly recommend this place if you’re looking for fast service and, professional services!

Fantastic experience: My recent visit to Robert W. Frankel, DMD PC on Bainbridge was exceptional. From the moment I arrived, I was impressed by the welcoming and professional atmosphere. The entire team, from receptionists to dental assistants, demonstrated outstanding care and attention to detail. They were courteous and efficient, took the time to explain every procedure thoroughly, and answered all my questions with patience and clarity. I felt completely at ease throughout my appointment. Beyond the exceptional staff, the office is beautifully appointed and impeccably clean, contributing to a relaxing and comfortable experience. I can wholeheartedly recommend Robert W. Frankel, DMD PC to anyone seeking high-quality dental care in a genuinely caring environment. My son felt valued as a patient, which I truly appreciate. Warmly, Michelle

Negative experience: I am now in my mid 20s but I came here as a child for years. I was treated with braces for about 2 years here and have not returned since they were removed in about 2012-2013. It has been over a decade but I am leaving this review because this dental office truly traumatized me for life. I now have braces again as an adult and with my current office, it makes me realize even more how barbaric my treatment at this office was. I was so afraid to even go in and get them on again because of my previous experience. I was a child but I remember it like it was yesterday. I’m not even sure what her exact title was, she obviously couldn’t have been the orthodontist but all my color changes/wire changes, and eventually my braces removal was done by an old short white lady with white hair who wore a white coat. She was horribly rough and made me cry every time I went in and used to make me feel crazy for crying. I didn’t know that simply getting the color put in your braces ISN’T supposed to be painful. She was not gentle at all and I still remember the horror of having my braces removed as well as a cage I had in my mouth that she quite literally ripped from my gums. To this day I have glue from the braces on my teeth because she didn’t properly remove it. She was horrible and if she is still alive I hope she isn’t traumatizing any more kids. I’m not even exaggerating about the pain just because I was a child at the time. She was ROUGH and my mother also agreed. Leaving 1 star because I can’t believe this office even had her working there, and as a 10 year old I obviously couldn’t speak up for myself. This office seems very responsive and rude according to the other reviews, so save your unprofessional response because my review and experience is valid and I’ll never forget it.