Augusta Children's Dental Center
At Augusta Children’s Dental Center, we specialize in pediatric dental care, providing a welcoming and relaxed environment where every visit becomes a delightful experience for your little ones. Our team is extensively trained in pediatric dentistry, allowing us to deliver high-quality care tailored to children's specific needs. We believe that fostering strong, friendly relationships with our patients is key, turning each appointment into a visit among friends.
Our services encompass regular checkups, cleanings, fluoride treatments, dental sealants, extractions, and more. We utilize state-of-the-art technology to ensure that your children receive the best possible care. Our approach is both preventive and restorative, ensuring their smiles stay healthy and happy.
Dr. Akindeko Obebe, along with an enthusiastic team including new colleagues like Dr. Bobby Pittman and Dr. Abiodun Oni, is dedicated to providing exceptional dental care in a fun and supportive setting. If you are looking for a dentist who cares about your child’s dental health and offers services tailored to their well-being, don’t hesitate to reach out!
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-17h
- saturday: (closed)
Photos of Augusta Children's Dental Center
Services and Treatments
Augusta Children's Dental Center: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 314 reviews
Positive experience: My little one did a lot better than I thought he would've. The hygienist was great with him- he actually let her brush his teeth which is something he would never allow. He did fight the doctor though but that's not the facility or the provider's fault. The waiting room was a bit small but it seems to be a small building. It was a bit loud but there were a lot of patients there waiting to see the Dentist. Hopefully, his reactions will get better with each visit.
Hi, Sherrie. Thank you so much for leaving us a stellar review!
Negative experience: Do not go here, bad experience. They immediately wanted to crown 8 teeth for my 5 year old, a tooth extraction with a possible root canal. My child gets routine dental care. Very pushy - It didn’t feel right, so we got a second opinion at another dentist, and we are so glad we did. We are so glad we did not go here.
Fantastic experience: Everyone is very kind,than you all
Hi, Eugenia. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I’ve been coming here since I was a kid and Dr.Chandler was there, now I’m grown with my own kids and I bring them there as well and I love Dr. Obebe and ( the ladies can’t leave them out) just as much. If you want compassionate care for your babies give them a try!
Hi, Tay. Thank you so much for leaving us a stellar review!
Fantastic experience: Melissa was so sweet and so kind at the front desk. She helped my visit be as quick and easy as possible. The staff is always so nice and helps us the best they can. Thank you so much
Hi, Paola. Thank you so much for leaving us a stellar review!
Fantastic experience: It was my daughters first dental visit. I was so afraid she would be scared. The staff made her feel so welcomed and the environment was very relaxing. Glad I chose you guys
Hi, Crystal. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Great place for kids! Dr. Obebe and the staff are super friendly that they feel like family!
Hi, Thomas. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Wonderful care and bedside manner!
Hi, Carly. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Both of my kids have been patients here for over 5 yrs and we love it here!
Hi, Alysia. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: My son had his first visit and it was amazing! The staff was so friendly and all had smiles on their faces! We can’t wait to come back!
Hi, Shey. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: My son and daughter love going here, and look forward to there token at the end!! Very pleased and glad we found dr obebe. Everyone is so friendly and answers all my questions..
Hi, Crystal. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I absolutely love this dental staff. The hygienists & reception staff are amazing. They are full of life & make the dental experience easy going for the kiddos.
Hi, Nene. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: We’ve been bringing our son to Augusta Children’s Dental Center since he turned one, and we’ve had a wonderful experience. His first visit went great, and the staff was incredibly friendly, welcoming, and patient, making him feel comfortable. We recently returned for his six-month follow-up, and the level of care was just as exceptional. Consistency in healthcare means a lot, and they’ve continued to provide outstanding service. Our son’s teeth are healthy, and we really appreciate how the doctor takes the time to answer all of our questions and explain everything clearly. We’re grateful to have found a pediatric dental office that truly cares about its patients and families. We highly recommend Augusta Children’s Dental Center!
Hi, Newman. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Professional and caring staff. Love the new office!
Hi, Sheri. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: The staff from the front to the back is extremely nice and very helpful. The dentist is the best!!! ⚕️
Hi, Mocha. Thank you so much for leaving us a stellar review!
Fantastic experience: Amazing staff wonderful service great my son enjoys going to Dr Obee
Hi, Brittney. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: They were nice and did there job
Hi, Missouri. Thank you so much for leaving us a stellar review!
Fantastic experience: I’m so grateful for the amazing team at the children’s hospital. They kept me updated every step of the way throughout the entire procedure, and I truly couldn’t have asked for better care.
Hi, Makayla. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Everyone was very kind—the young women at the front desk and the doctor; everything was great.
Hi, Gricelda. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: They were very great with my son
Hi, Cloreta. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Me & my kids loves this place
Hi, Shabreela. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: We always love coming in for cleaning! The staff is top notch
Hi, Jessica. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Staff and Dr are all sweethearts they all try to make my son feel comfortable and calm even though he was fussy
Hi, Tiffanie. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Everyone was sweet. The wait time wasn't bad and Dr.Obebe was amazing Great job everybody, thank you☺️
Hi, Trish. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: My daughter is a fairly new patient of Dr. Obebe. He is gentle, soft spoken and makes her feel comfortable. Staff takes time to explain treatment options.
Hi, Abby. Thank you so much for leaving us a stellar review!
Fantastic experience: I love this dentist. We’ve been using them since my daughter got her first teeth and shes now 6. She’s level 2 autistic and they do amazing helping her. We plan to use them for my son as well when he gets older. Dr Obebe is super sweet and treats you with respect. They’ve done surgery on my her in the hospital under anesthesia and did another one recently in the office and did a great job. Highly recommend them.
Hi, Katelyn. We appreciate the kind words and are glad we could provide you with a positive experience!
Positive experience: Love the new location, bigger and more accommodating.. extremely patience with my highly sensitive child. Thank you!
Hi, Bianca. Thank you so much for leaving us a stellar review!
Fantastic experience: Every time we good everyone is always friendly and have the biggest smile on their face. They always make us feel welcome and good at keeping the kids comfortable.
Hi, Megan. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: It was our granddaughters first visit to a dentistDr. Obebe and staff was amazing. They all had smiles and kind words. Every child that we watch enter into the office was so excited to be there which says a lot I'm so blessed that we were able to find them. We will definitely recommend to everyone
Hi, Barbara. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Friendly staff, very professional feels like family every-time we go for a visit !
Hi, Jasmine. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: My son has had a little trauma with dentists in the past. Dr. Obebe and his staff made my son's visit extremely comfortable. I have finally found a dentist that is kid-friendly!!
Hi, Miracle. Thank you so much for leaving us a stellar review!
Fantastic experience: Dr. Obebe and the Entire Staff were wonderful! We were treated very well and they care about taking good care of your little one!!
Hi, Christis. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: The office staff is always friendly and welcoming! Dr. Obebe seems to really care about his patients, I would recommend this office to anyone who is looking for their children!
Hi, Kelsey. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: We have been using this dentist office for a couple years now. We love Dr. Obebe and his staff! Everyone is so nice and they care about their patients!
Hi, Ashton. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Always a wonderful expense ! Staff is amazing and their new building is awesome !
Hi, Amber. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Every one is soooo nice and sweet! Kids did so well and they usually don’t.. Very thorough, answered all of my questions and addressed all of my concerns!!! Thanks sooo much
Hi, Shannon. Thank you so much for leaving us a stellar review!
Fantastic experience: Everyone was so nice and made my children feel comfortable and welcome.
Hi, Stephanie. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Augusta Children’s Dental Center has taken such good care of my grandson and his dental issues! Dr. Obebe and the Staff are friendly, outstanding, skilled, and highly organized!!! How they are so efficient with the chaotic nature of their clients, children, is beyond me!!! Dr. Obebe improved the health of my grandson by providing corrective medical care to his teeth. We are all big smiles and feeling great! Thank you, Dr. Obebe!!!
Hi, Holly. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: They were really gentle and very energetic with a very funny positive attitude. Thanks for the tokens!
Hi, Lamar. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: The staff was quick and efficient. Thank you Augusta Childrens Dental.
Hi, Lavette. Thank you so much for leaving us a stellar review!
Fantastic experience: This was a fast, successful and wonderful experience… They were professional and very love and kind to me and my 5yr old daughter… Highly recommend
Hi, Kelee. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: The staff are always very friendly and kind.
Hi, Cristin. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: My daughter is a fairly new patient here. The staff are all very friendly. I love the diversity in the office! They always make my daughter appointments a breeze. I appreciate the effort they put in to make sure our needs//concerns are met. Thank you all for being such an amazing staff! -Zoey W-
Hi, Louiee. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Bonnie was pleased with her dental work today. Thanks, Bonnie’s grandma.
Hi, Barbara. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Great service! My son has been going there for 5 years, he loves the dinosaur theme. I highly recommend Augusta Children’s Dental. They are very professional. Kid friendly!
Hi, Schquita. Thank you so much for leaving us a stellar review!
Fantastic experience: We love it here, the staff was so respectful and commendable you have permanent clients thank you for your hospitality
Hi, Ja-don. Your feedback is highly appreciated. Thank you for the review!
Positive experience: Our overall experience this time vs last time was very different in a good way. Front desk staff was very welcoming and scheduled our next visit at check-in to save time after. Our hygienist was great, I wish I got her name. After the last visit that did not go well at all my son was very anxious about coming back, but she was patient and kind with him. It reassured me that giving this practice a second chance was the right decision. The atmosphere was somewhat less chaotic without all of the tv’s playing different shows with sound on. What I dislike is that everyone is sitting closely in one open room.there’s no separation at all and when other parents are there bringing in other children it gets chaotic. It’s also very awkward sitting that close to other families with zero separation. I do wish the dentist would have spent a minute or 2 talking about oral hygiene with my 10yo bc that’s a bit of a struggle with a kid with adhd. I didn’t want to ask the dentist in front of my child, but I wish that was just standard practice to talk to kids about it like it has been at all of our other previous dentists.
Fantastic experience: The staff & dentist, Dr. Obebe, were fantastic! We have a new dental home for my youngest son!!!! Great bedside manner, great about getting estimates very quickly, & also an all around amazing staff!
Hi, Whitney. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Everyone is always so kind and gentle with my child. He enjoys his dental appointments, so we shall stick with this office. Thank you!
Hi, Katisha. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Ms. Pam made my grandson feel so safe and cared for. Doctor O was awesome with my grandson. Being that my grandson was autistic they knew exactly how to make him comfortable as well as Ms. Courtney at the front desk. I truly thank God for them.
Hi, Kimberly. Thank you so much for leaving us a stellar review!
Fantastic experience: Very satisfied with the work and reassurance for my daughter visit
Hi, Lentriea. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: The staff was incredibly friendly and welcoming. Dr. O takes his time with each patient.
Hi, Theodore. Thank you so much for leaving us a stellar review!
Positive experience: Please look elsewhere for pediatric dental care if you are able to. I definitely wish I would have never stepped foot in this office. The staff is nice but the incompetence and poor communication made it a nightmare. Thankfully I have new insurance and can go somewhere. In all honesty, I would rather pay out of pocket elsewhere than to bring my kids here.
Please accept our apologies for the experience you had at Augusta Children's Dental Center. We take all feedback seriously and will address your concerns internally. Please reach out to our front desk at (706) 860-6443.
Fantastic experience: They genuinely show up for you and your family.
Hi, Ibejesus. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: The best hospital for kids. I was comfortable and please our stay.
Hi, Vinesha. Thank you so much for leaving us a stellar review!
Fantastic experience: Great service! Loved Dr. Obebe and his staff/nurses!
Hi, Kiersten. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Staff was very accommodating, would recommend this hospital
Hi, Sarah. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Dr Obebe and his staff are great and they make sure that our kids teeth are up to par.
Hi, Les. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: First of all, I didn't even have an appointment. They researched insurance and reached out to me within an hour to get us in same day. Everyone was patient and kind. They went above and beyond to care for my little girl and she was comfortable and happy the entire time. Also they gave me a pre-emptive estimate for our next visit with a complete insurance breakdown so we can be prepared. Amazing first dentist experience. I'm pleased we're together for the long haul. Highly recommend!
Hi, Marilyn. Your feedback is highly appreciated. Thank you for the review!
Negative experience: AVOID if using United Concordia and are mil affiliated; their website is inaccurate supposedly and the office will not correct their mistake. AVOID if you expect the office itself to be honest. They are no longer operating with integrity and honesty. AVOIDif you are a previous patient that expects a certain level of professionalism due to past experiences. The office will not tell you that their policies have changed and that they no longer are in-network for you. Dr Obebe was excellent in our past experiences, but would no longer recommend this office due to lack of transparency with their patients.
Negative experience: This place has been one of the worst experiences for me and my child. Phone lines never work. No one calls you back. They blame everything on the fact that they are relocating. Took like 2 months just to get an answer on the phone to make an appointment. If my dental care didn’t require a 6 months exam waiting timeframe I would have went somewhere else by now but I don’t want my baby to have to wait three more months for dental care.
Fantastic experience: My 3 kids went there today for the first time. It was a pleasant change from their last dentist that recently closed. We had a wonderful experience and felt very welcomed there. The staff was friendly and we are so happy with our change.
Hi, Megan. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Best Dental care my children have ever received. Dr.O and Mrs Jasmine took great care of them as they do every visit
Hi, Nakita. Thank you so much for leaving us a stellar review!
Negative experience: I am writing this with deep disappointment. I actually did enjoy this dental office previously, but this last experience has made me decide to not continue here, and we will be finding another pediatric dentist. I took the day off work for three appointments, and both my daughter and I were exhausted. My daughter, who is normally cooperative, was having a stressful, bad day (which is unusual for her). Instead of receiving support, the staff acted as if I had done something wrong. This was completely unacceptable: 1. Staff Conduct: The unprofessional behavior of several employees was blatant. I felt like a public spectacle—all eyes were on us as multiple employees stopped their work to stare. I clearly heard laughing from the staff area. 2. Leadership Failure: The dentist themselves clearly thought the situation was amusing. When a parent is visibly stressed and doing their best, they need empathy, not judgment and ridicule from the entire team. The negative and unprofessional conduct here was so pervasive and disrespectful that it completely overshadowed any previous good experiences. We will not be returning.
Fantastic experience: They are always super professional and whenever my son goes it’s very informative and doesn’t take a long time def recommend
Hi, Cheryl. Thank you so much for leaving us a stellar review!
Fantastic experience: This dental office is totally amazing. My little one gets the best care and is happy when he is there. They have such a great environment for kids. Plus Dr. Obebe is the best with his little clients, they love him.
Hi, Nicole. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Very professional, service is always great,in and out and we were /always seen at scheduled appointment time.
Hi, Sharon. Thank you so much for leaving us a stellar review!
Negative experience: I don’t recommend Dr obebe! My son had a procedure scheduled where he was going to be put to sleep for a few fillings. I didn’t get the time of his appointment until the day before. They gave me a time for 12:00pm for my 4 year old child which means he couldn’t eat until after the procedure! We make it to the appointment at 12:00pm wait for over two and a half hours. A nurse comes out to let us know he’s still 50 minutes out! He haven’t even made it to the hospital??? We still had two more people in front of us which took him an hour a piece! I think he’s so unprofessional you have multiple 3 and 4 year olds in the office starving. His policy is you cannot reschedule or change your time he will dismiss you from his office. Not to mention his rude surgical tech
Fantastic experience: Absolutely love this place! They got my baby in at last minute! My daughter had been complaining her tooth hurting I noticed she had a hole in her tooth! I called they texted back right away and got me and her in at last minute! Love them! They worked hard to to fix my babies teeth! Absolutely recommend them!
Hi, Rebecca. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I always enjoy bringing my son here for his appointments. They work diligently but fast as well as ensuring that they explain to the parents and children what will happen throughout the appointment. It’s a plus that everyone is kind from check in to the check out process
Hi, Ashley. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: It was my first baby's dentist appointment and everyone was SO sweet and amazing. My car even broke down in the parking lot and the staff helped me push it into a parking spot. We will definitely be sticking with them for my baby's dental care. Y'all are awesome!!
Hi, Kailey. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: The staff took excellent care of my daughter as well as put my mind at ease; very friendly and caring so happy we decided to go with them.
Hi, Mia. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Today at my son’s visit, he became anxious and angry responding with screams and tears. The dental team were very calm and patient with us, talking my 8yr old through the process helping us get through his procedure as best as we could. Thanks for the tokens at the end of his visit, redeeming prizes really brightened up his day!
Hi, Tia. Thank you so much for leaving us a stellar review!
Fantastic experience: They took care of my son quite well with his procedure. The wait was long even after the appointed time but once he got back it was quick. They helped me get him in the car. The staff was very friendly and very helpful
Hi, Nikki. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Very amazing staff I highly recommend if you have children with disabilities such as autism, ADHD and others. They are very patient and understanding and they make sure the children are comfortable during time of services.
Hi, Rita. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: My daughter had a great experience love the dentist office wholeheartedly keep up the good work !
Hi, Crystal. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I love this dentist office. My kids have been going here for a few years now. Very attentive and professional. I love the dentist and the staff is super friendly!
Hi, Kim. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I just got custody of my niece and have been here maybe 3 times, and within those 3 times amia has made my sweet girl love going to the dentist! She’s always so excited to see her! you can tell her, the front office girl, and all the other people here love the kids!
Hi, Alexis. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Today was my son’s first dentist appointment, and it was an amazing experience! From the moment we walked in, the staff were gentle, friendly, and made us feel completely at ease. The service was excellent, and they took such great care with my son—it made what could have been a nervous visit feel like a breeze. I wish I had gotten everyone’s names because I’d love to give a proper shout-out, but truly, every single staff member was awesome. Thank you all for making his first visit such a positive one. We’re grateful and definitely looking forward to coming back!
Hi, Robin. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Amazing staff. Everyone is very friendly and thorough. They really take the time with each kid to make sure they’re comfortable and calm. They make sure everyone understands what needs to be done and how things are going to go. We highly recommend.
Hi, Tyffanie. Thank you so much for leaving us a stellar review!
Fantastic experience: Great staff. The dentist & assistant were gentle, encouraging, & sweet. My daughter had to get 3 crowns & I baby top molar abstraction & they knew what words to use to not trigger her on getting the shots to numb her mouth. They told her they were gone freeze her teeth & it was gone feel cold & hid the needle so she couldn’t see it, so she wasn’t anxious at all. By the time the shots were over with she really didn’t know what happened. & the let me sit at the end of the seat with her to keep her calm. It was class A treatment & I would definitely recommend them as a child’s dentist.
Hi, Sherri. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I could not say enough good things about my experience here with my little one. The staff is incredible, attentive and accommodating from the second you walk in. They make every effort to make the experience one that comforts the kids and nurtures a healthy respect for their teeth. They also just go above and beyond in the treatment provided to ensure the best possible care of your littles teeth. Ten outta ten recommend.
Hi, Harley. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: They are always friendly, helpful, and they make sure my kids are comfortable for any service they receive
Hi, Tequila. Thank you so much for leaving us a stellar review!
Fantastic experience: My second time taking my daughter, she’s almost 2 years old but I love how patient and kind they all were with her and even when she resisted a little bit to the cleaning. All of the staff were super friendly, and they even gave her some cute little toys at the end to take home !
Hi, Ana. Your feedback is highly appreciated. Thank you for the review!
Positive experience: I really enjoyed this office. I only thing is we still have to text when we are outside before they say we can come in. An one day we sat outside for over an hour and the secretary came out and said sorry and gave me a Starbucks card. I still waited 10 more minutes. When I was about to leave someone came outside and asked us to come in. The staff is really really nice. They always have a smile and they know all the kids. So yes I guess I can wait outside.
Hi, Nancy. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Both my babies ages (6 & 7) see Dr. Akindeko His staff and him are so sweet and helpful! My kiddos had dental procedures done today and even when I was a little irritated due to the kids not being happy about not eating or drinking his staff helped me out with ways to keep them busy while we waited. They also helped me carry them to the car, and get them situated in car seats. I really appreciate the respect and love they show their patients! 10/10 recommend!
Hi, Autumn. We are thrilled to learn that you had a positive experience with us!
Negative experience: IF YOU HAVE TRICARE/UNITED CONCORDIA, DO NOT USE THEM! Worst dental office experience I have ever had. The dentist is wonderful but the office management is horrid. They refused to bill our insurance properly and then reported us to the state for not getting the procedure despite them being the ones who wouldnt work with us. It has been almost a year fighting to get this procedure done. They would say they would call me back with booking the procedure, never did. I called several times and they kept saying that they didnt have availability. At the 6 month cleaning they were clueless as to why it hasnt been done. They had it booked within 3 weeks. Then sent us a bill of $600 to pay up front with only 2.5 days notice or the procedure cannot happen. I told them that they have to bill our insurance. They said they wouldnt. I spoke to our insurance and they confirmed that the office was billing incorrectly. I was told by insurance to not pay anything and get them to bill properly. I did that and the office said they would call tricare/united concordia and that they would call me back but that it takes a while. They never called me back and then sent me a letter saying they are firing us and reporting us for not taking their medical advice. I spoke to a woman on the phone and she kept talking over me over and over. She wouldnt listen to the fact that I was not at fault and that they failed to follow up repeatedly over the last year. She insisted that my insurance doesnt cover this while I told her that I was told by tricare and united concordia directly that they do and that they need to bill them. They never once tried to call to verify. I just spoke to tricare and they again confirmed that they were billing improperly. If an office is in network then they are to bill to insurance and then United Concordia will handle the whole amount and bill for the cost sharing. These people are messing with my children's health and should not be allowed to be in charge of people’s care.
We understand how difficult and frustrating it can be to navigate the health insurance landscape. It's too bad things didn't work out this time, but hope for a better future for you and your family.
Fantastic experience: Wonderful service. Awesome Staff. Thank you Augusta Children's Dental Center for keeping my daughter's smile bright!!!
Hi, Fatima. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I be embarrassed bringing my kids here because they be overly excited and hyper but Thank GOD for the dentist doctors who works here who are actually good with kids and show extremely amount of patience! They are extremely good with non verbal kids ass well !! They give kids tokens after they are done for the bubble machine! I just love this business
Hi, Valerie. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Great dentist and staff! They are patient with small children and try to make sure they have a good experience!
Hi, Shandi. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Experience was pleasant and would recommend to others! Staff were very nice and friendly! Most importantly they were sweet and gentle with my baby girl!
Hi, Kirstyn. Thank you so much for leaving us a stellar review!
Positive experience: The wait was long, but it could be from the after school rush this week. I don't mind waiting, thankful for a quick cleaning, making it easy and effortless for my child. The attention to details and questions asked are helpful and Dr. Obebe is always kind. He takes initiative when asked about things, especially related to children on different medications so we can protect their adult teeth as much as possible. We waited for sealants yesterday as well, but the staff is always friendly as we wait and the movies, books and coloring books and the coins for the kids to get a fun treat always make their days better. Thank you to everyone who helped our visit this week!
Hi, Sarah. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: We LOVE coming here, my daughter had me move her appointment up so she could come in sooner! Amia usually takes care of us and she is absolutely wonderful!! All of the staff and the doctor are amazing
Hi, Shelby. Thank you so much for leaving us a stellar review!
Fantastic experience: My experience has been nothing short of the best! The communication, attention to detail, and the morale of the staff has been elite! I thank God that such great doctors/staff exist.
Hi, Shauniece. We appreciate the kind words and are glad we could provide you with a positive experience!
Positive experience: Update: they did unnecessary X-rays that weren’t due for another 6 months so I had to pay out of pocket and I didn’t even know till a month later when I got the bill. Seems like they do a lot of unnecessary things at this dental office. Usually we have good experiences. But today it wasn’t a good experience. To begin with they make you text and wait in the car till they’re ready for you today I saw someone get there and get off right away while I was waiting in my car for the longest time. Then I finally went in because it was already our appointment time and they hadn’t called us back. The lady cleaned her teeth so fast it was ridiculous less than 5 mins and that’s what my insurance pays for? The doctor took forever to see us and he saw all the other patients first that had gotten there way after us. The staff is usually friendly but today they seemed cold and not so friendly a lot of them were just standing around. Use to like coming here but after today very disappointed! The doctor keeps insisting my daughter needs work done when she still has her baby teeth!! An appointment that should have been in and out took over an hour.
Patient privacy is our top priority, so we’re unable to confirm or deny patient status. However, we genuinely care about any concerns and take them very seriously. Please don’t hesitate to reach out to our office—we would truly appreciate the opportunity to address any issues and make things right.
Fantastic experience: Highly recommend using them for your child's dental needs! The entire staff from the moment you walk through the door is welcoming, friendly which makes the kiddos less anxious, in my opinion. They listen to your concerns, are specific to each child's needs, patient if one is upset and scared and does a fantastic job cleaning and catching area's needing addressing. The kid's get their own goody bag and a gold token for a toy of their choice at the end. They love that part!! Give them a try. You won't regret it!
Hi, Kimberly. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: They are awesome!! they help with my special needs children and settle them down! They make sure my kids are healthy and take their time! No long wait! Everyone is nice and helpful!! We have had great experience for over 10 years:) they also take amerigroup insurance which is also a plus!
Hi, Kelly. Thank you so much for leaving us a stellar review!
Positive experience: Head Dentist is pretty nice. Knowledgeable and gets the job done. Everyone else in the back can be a little aggressive. Nevertheless , those in the front are extremely sweet and nice!
Fantastic experience: Always a great experience from the time we enter til the time we exit. Whole entire team is a 10+ on customer service and making my grandson comfortable vwith procedures.
Hi, Cathy. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Very pleased with results. Dr. Obebe and staff are wonderful with children. Very caring and professional all around!! Ty for taking great dental care of my grandkids!!
Hi, Debbie. We appreciate the kind words and are glad we could provide you with a positive experience!
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