Wild Smiles Dentistry for Kids

Fantastic experience: My kids actually asked when they get to go back next! Everyone was so great with them and the environment is fantastic for kids. 10/10 recommend

Fantastic experience: Our kids have been going here for a few years and we have always had amazing experiences. Our kids genuinely look forward to their cleanings. The staff had done a great job at helping to avoid dental anxiety and explaining dental issues to both us as parents and to our children.

Negative experience: If I could rate it a 0 I would. My daughter has been coming here for 7-8 years and these past few 1-2 years have been completely horrible. I don’t even know where to start. Let’s start with how they have no patience with my child and a lot of children I have seen. My 7 year old has suffered extreme dental anxiety from these people. Dr. Cathy is rude to her, makes her feel like she’s a nuisance and does not calm her or talk to her in a gentle way to make her feel like everything will be okay. They tell me how she is refusing any treatment and push it off on to another appointment. They seem so irritated with her. Keep in mind, she has never formed dental anxiety until these past 1-2 years. She tells me they hurt her and don’t listen to her when she asks them to be gentle. There was a time where Dr. J has called my daughter by the wrong name in an exam room. What really drew the line was they messed up a procedure and caused my daughter to have a HORRIBLE gum infection to where one side of her face has swelled up like a balloon and the awful pain she was in was heart breaking. They did prescribe Antibiotics to clear infection before treatment to be done on that tooth. They CANCELED her appointment a few days prior of her appointment and wanted me to call to reschedule it. Considering how time sensitive this is, that this infection can come back at any minute from a procedure they MESSED UP. This is DENTAL NEGLIGENCE! There is NO care here. I will be reporting this dental office. DO NOT take your kids here. My daughter is now currently seeing a new dentistry, and so far she is doing so much better and calmer at dental appointments. We still have some work to do because of Wild Smiles negligence but over all we feel a lot safer and happier.

Fantastic experience: Great staff and great doctor

Fantastic experience: All staff was very polite and professional. The dental assistant and dentist were both patient with both of my children. Love this place!!

Fantastic experience: My son said he liked this place better than the last dentist we used to go to. I enjoyed this practice very much and looking forward for many more years with Wild Smiles

Negative experience: Do not take your children here. Unfortunately, we went to Wild Smiles one time after needing a last-minute appointment when our regular dentist was booked for weeks. I wish we had waited. The hygienist my daughter saw was unprofessional and spent more time talking with another hygienist than focusing on my daughter as the patient. Because of that lack of attention, my daughter’s teeth were repeatedly bumped with instruments, which should never happen during a cleaning. The biggest concern was the treatment plan that was recommended for my children. We were told they needed an extensive amount of dental work, including multiple root canals on baby teeth with silver crowns and several fillings. Something about the recommendations did not feel right, so we decided to get a second opinion before moving forward. We returned to our regular dentist, who took new X-rays and evaluated both children. The findings were completely different. My son only needed two small fillings .. that was it. This was months after our visit at Wild Smiles, and if he truly had the serious dental issues we were told about, you would expect those problems to have progressed. The difference between the two treatment plans was extremely concerning. I even compared the X-rays/tooth chart from our dentist with the treatment plan provided by Wild Smiles, and the recommendations did not align. Parents, please trust your instincts and always get a second opinion before agreeing to extensive dental work. I hope this review helps another family avoid the stress and confusion we experienced. Unfortunately this type of stuff happens all the time in the dental field. Always trust your gut.

Fantastic experience: The outstanding commitment to making dental care accessible includes payment plans that actually work for regular families not just theoretical options nobody qualifies for which happens at other medical offices unfortunately.

Fantastic experience: The exceptional way they manage multiple siblings prevents jealousy about prizes or attention ensuring each child feels equally special regardless of who needed more complex treatment during that particular visit today!

Negative experience: I had direct experience with this office & found the environment to be pretty unprofessional and uncomfortable. The workplace felt chaotic, and the interactions I witnessed between staff & leadership (mainly Dr Kathy) created a tense atmosphere. The way staff & patients were spoken to came across as impatient and disrespectful at times, which was concerning to observe. Overall, the environment did not feel calm, organized, or supportive. Based on my experience, I would NOT recommend this office. & Judging by the overwhelming number of similar reviews, my experience clearly wasn’t an isolated incident. Yikes

Fantastic experience: Great with kids. Fast and efficient.

Negative experience: I would not recommend Wild Smiles to any parent whose child has dental anxiety or needs a dentist who is willing to take the time to work with children compassionately. At our visit, the dentist told us our then-8-year-old child would need multiple extractions and several crowns, and that the only option was to see a dental surgeon and have all of the work done under general anesthesia. When we asked for referrals or recommendations for a surgeon, we were simply told to "Google it." The dental assistant who cleaned our child's teeth was kind, patient, and reassuring. Unfortunately, our experience with the dentist was completely different. During the evaluation, she openly discussed "pull this" and "pull that" in front of our child, which understandably caused significant anxiety and fear. There seemed to be very little effort made to explain things in a child-friendly way or help our daughter feel comfortable. Thankfully, we trusted our instincts and sought a second opinion. The difference was night and day. The new pediatric dentist determined that our child did not need any teeth extracted at all. She successfully completed two crowns while fully awake and handled the entire procedure perfectly. The dentist and staff were patient, compassionate, and knew how to communicate with children. My daughter didn't even see or feel the lidocaine injection, and she left the appointment feeling proud and confident instead of scared. Because of that positive experience, she is now excited to go to the dentist and trusts dental professionals again. Wild Smiles may look fun and appealing to children, but appearances don't make up for a lack of patience, compassion, and child-centered care. Based on our experience, the office seemed far more interested in the quickest treatment plan than taking the time to work with a child and explore less invasive options.

Negative experience: I’ve been coming to this dental office for 6–7 years, and unfortunately my experience has been consistently disappointing. They only seem interested in doing basic cleanings and X-rays, but when it comes to actual treatment, they avoid it and refer everything out to the hospital. It feels like they only want to do the easy, routine work rather than genuinely help their patients. What’s even more frustrating is how they handle kids. As a parent, I expect a pediatric dental office to know how to work with children, but instead they quickly label kids as “uncooperative” and refuse to provide proper care. This completely defeats the purpose of going to a pediatric dentist in the first place. On top of that, the doctors—especially Dr. J and another female doctor—have been quite rude and dismissive. The overall attitude makes you feel uncomfortable rather than cared for. The office tries to attract kids with toys and a nice setup, but don’t be misled by that. The actual care and patient experience fall far short. After years of coming here, I regret not switching sooner. I would not recommend this place if you’re looking for compassionate, thorough dental care for your children.

Negative experience: Fui a la cita con mis dos bebés y solo uno tenia cita , pase a llenar mis datos todo bien muy amable la persona que me toco , luego me pasaron le sacaron radiografías de sus dientes y después nos pasaron a otro cuarto y todo amable lo revisan pero en el momento de que sacan el cepillo para que el el bebé elija para ponerle el florero , paso que el otro bebé quería uno como saben los niños quieren todo lo que le ven a los otro niños y no le pusieron atención y a él se le salían las lágrimas qué quería y le dije saliendo de aquí te compro pero como los niños así son , luego que le toco juguetes al bebé que tenía la cita y al otro bebé no le toco nada se sintió mal de nuevo y se puso triste , opino que cuando una persona lleve a más niños deberían de darle juguetes a ambos o no darle a ninguno porque no deberían de hacerlos de menos , son niños y ellos todo lo que miran quieren

Fantastic experience: Drs. Jay and Cathy are wonderful to work with, and I refer to them any chance I get!

Negative experience: These folks got a good thing going. They have a fancy waiting room and a room full of toys and prized but are absolutely cashing in on people’s kids. My son takes good care of his teeth. Brushes, flosses, mouthwash. But everytime his mother takes him there he ends up needing fillings. I was concerned so I took him there and wala, clean bill of health, perfect teeth! His mom takes him for his next visit and suddenly he needs fillings and $1500 worth of dental work. I decided to take him to another dentist for a second opinion. He did not need any fillings and the teeth they were claiming did were baby teeth on their way out. There is no way to tell how many of his teeth got fillings and didn’t need them at this point. He has been going to the new dentists for a few months now and has not needed a single filling since. Do not trust these people they gain your trust with the Disneyland effect and are robbing your insurance at the cost of your children’s dental health Additional: After writing this I decided to scroll through the other reviews. 99.9% of their 5 star reviews are from profiles that has only one maybe two single reviews ever in existence. The low star reviews have lots of reviews to them and several hearts attached to them. Take that for what it is…..

Negative experience: Staff is awesome don't care for the dentist she's not very friendly, doesn't interact with parents atleast she didn't with me. Told her my son had anxiety she acted like she didn't care. She feels if you don't let them know what you're going to do they'll be fine. I didn't see any compassion or comfort when he was crying saying you're hurting me.

Negative experience: If I could give 0 stars I would. We took our two kids to this dentist for the first time and it was a huge mistake. First, the ladies at the front desk yelled at my two kids for walking around the tree and popping out at each other..they were not running or yelling and their dad was sitting next to them. Which their office, their rules, okay but you are a childrens doctors, you should be used to that and even so, address their father not the children. I am not among the opinion that anyone can yell at anyones kid. They also do not allow you to go back with your kids, which if I had taken them I would have left immediately. Then they wanted my son to get a crown put in, we scheduled the appointment and they gave him gas, and when their dad was checking out they wanted to schedule an appointment in two weeks for a second crown..we were never told of a second crown and were really confused as to why it wasn't done at the same time. Because now my son has to get gas TWICE. They told us they wont do two crowns on opposite sides of the mouth at the same time, but if it was the same side they would? We are very concerned with this because that cannot be good for kids to have gas twice in one month instead of just knocking it out, not to mention we are being charged twice for the gas, also sounds like a money grab. Upon further investigation, I called 3 pediatric dentist and they ALL said they actually recommend AGAINST using gas twice for the exact reasons I stated and they always do all dental work at one time. I then sent their "recommendations" to my dentist who has done my kids cleanings but does not do the dental work, and he believes they were giving MORE work than he recommends. Numerous dentists told me to not use this place after stating where I took them. Very upset for not listening to my intuition to begin with. They are profiting off parents who do not know better, and the kids are at the hands of. Disgusting practice, rude staff, and unsettling form of dental practice. UPDATE: they called me and told me the reason they want to give my son gas is because he didn't cooperate. So if your kid doesn't act like a perfect hands crossed kid, they just want to use drugs to sedate them and are nasty towards them. Take your kid somewhere else.

Fantastic experience: Dr. Jay noticed something our previous dentist missed potentially saving us from bigger problems down the road thankfully!

Fantastic experience: My son who usually hates everything medical actually asked if we could come back sooner than six months because he missed his friends at the dentist office which shocked me!

Fantastic experience: The helpful insurance coordinator fought for coverage when initially denied saving thousands on necessary treatment while teaching me to advocate effectively with insurance companies for future healthcare needs beyond dentistry!

Negative experience: Only the dental assistants and hygienists are nice. Dr. Kathy is very arrogant and isn’t friendly at all. Doesn’t make you feel like asking any questions, you’re literally just trying to be in and out so you don’t have to deal with her attitude. Leads to misunderstandings and a lack of info being shared because she’s trying to get what she needs to get done and move to the next patient.

Fantastic experience: Gentle care that turned my scared child into a cooperative patient.

Fantastic experience: Bagus

Fantastic experience: They celebrate everything from sitting still to opening wide to brave moments making kids feel like heroes rather than patients which builds confidence for future dental visits and beyond honestly.

Fantastic experience: After struggling with multiple pediatric dentists who couldn't handle my anxious child we found Wild Smiles where understanding and patience actually mean something in practice not just marketing words.

Fantastic experience: Nyah distracted my nervous son so well during his filling that he didn't realize it was done until she told him to pick his prize from the treasure chest!

Fantastic experience: Trustworthy recommendations led us to an excellent orthodontist when my daughter needed braces showing they prioritize outcomes over profits

Fantastic experience: The considerate way they handle payment plans helps families afford quality dental care without financial stress overwhelming everything else!

Fantastic experience: My son's speech improved after they identified and treated lip-tie issues other dentists dismissed showing comprehensive understanding of how oral health connects to overall development beyond just preventing cavities essentially here

Fantastic experience: The office culture promotes positivity with staff genuinely enjoying their work which children sense creating a welcoming environment where kids feel safe rather than threatened by medical authority figures unfortunately elsewhere

Fantastic experience: Dr. Jay's ability to connect with shy kids amazes me watching my introvert son actually chat during appointments when he barely talks to other adults showing genuine skill with different personalities!

Fantastic experience: After traumatic experiences at general dentists we found Wild Smiles where specialized pediatric training shows in every interaction from greeting to goodbye making visits manageable for previously terrified children completely!

Fantastic experience: The prize selection motivates good behavior throughout appointments with options appealing to different ages and interests available consistently somehow!

Positive experience: Clean facilities that smell fresh not medical which immediately reduces that clinical anxiety many children experience walking in.

Fantastic experience: Kind supportive team that celebrates small victories making kids feel proud.

Fantastic experience: The gentle approach they use with first-time patients made my toddler's introduction to dental care completely stress-free today!

Fantastic experience: Three kids with three different anxiety levels all leave here smiling which seemed impossible at our previous dental office honestly. The individualized approach makes every child feel special and understood completely

Positive experience: Goood and everything my home

Fantastic experience: What a delightful visit! Very kid friendly

Fantastic experience: First time going to wild smile and the receptionist, dental assistant and the doctor were all amazing! I Recommend highly...

Negative experience: Mean front desk, take forever to schedule a filling for my son.

Negative experience: I give this dentist office zero Stars. My daughter came in twice and she was supposed to have work done and she never did. I just went in today, signed a bunch of consent forms and went back into the office thinking that she was going to have her tooth extracted when the dentist told me he couldn't do it and then referred me somewhere else. He said due to last time with her not cooperating he didn't want to move forward with today's appointment .He wasted my time when I could have just had a phone call telling me not to come in. I took off work for no reason and took my daughter out of school thinking that she was going to have her tooth extracted today. Now we have to start all over again Thanks to wild smiles. Our pediatric dentist should have never referred us there. He didn't even give me a good reason as to why he couldn't do the surgery And he didn't even give me any good names of oral surgeons . I wouldn't recommend anyone taking their kids there And I sincerely mean that.

Fantastic experience: My 5 kids love it there. They are flexible with schedules and have many prizes at the end

Negative experience: This place is extremely unprofessional and is impatient with toddlers.Kids always come out crying.I scheduled and came on time and I didn't get assistance until an hour later

Negative experience: Terrible. The dentists are terrible at their job. They look like they don’t like to work with children at all! The dentists here have attitude towards children making most kids come out crying. Very disturbing and disgusting.

Negative experience: I really hate writing negative reviews but I wanted to share how upset I was with our last visit. We used to Love them and my last visit with my daughter (in January) was great! My 4 year old daughter had her teeth cleaning/ X-rays due at this last visit. The way the staff assisted my child today was down right upsetting. They basically made her feel sad and myself as well! The one hygienist was parenting over me and that is NEVER okay. She told my daughter she had to stop crying and be a big girl and that it wasn’t fair for her because my daughter didn’t “try” to get her teeth properly cleaned with the electric tools. She’s 4…..t They tech that took my daughters X-rays got upset because she could not get the pictures of my daughters back teeth..she scuffed and eye rolled and said “okay, we are not getting those” Im sorry but you are a pediatric dentist office, you work with CHILDREN. Im a preschool teacher and I know children have their moments but you SHOULD NEVER make a child feel less of themselves! I am so upset with how my child was treated and we will not be returning.

Negative experience: Dude has zero patience for kids. So glad I left and took my kids to kool koala care, who got my daughter's teeth all done in 45 mins that this dentist couldn't do in a whole year. This dentist caused me and my daughter so much unnecessary stress

Fantastic experience: Great doctors and professional staff

Fantastic experience: Really nice place and nice people,

Fantastic experience: Everyone is so helpful, I had a great experience

Fantastic experience: We had a great experience today. Everyone in the office was friendly and helpful. After a bad experience at a different pediatric dentist, this was wonderful. I would definitely recommend this office and Dr. Josell to my friends.

Positive experience: They don't want you to sit with your children while they're getting dental work, only been there twice but the first time the hygienist seemed to have an attitude when I clearly felt uncomfortable letting him back alone, second time I heard the doctor asking the hygienist if she told me not to come sit with my kid. Thats fine but I will be finding a new dentist. Other than that they did a good job.

Fantastic experience: We absolutely love Wild Smiles the staff is amazing and the Dental Doctor is amazing, they explain everything and answer any questions you have and they don’t rush you.

Fantastic experience: Excellent staff. Highly recommend.

Fantastic experience: Everyone was so polite and friendly. It was my daughter’s first time at the dentist and she was really excited.

Fantastic experience: Everyone in the office is always very friendly and work well with my kids. They do a great job with my kids teeth as well, I have not had any issues with any of their work.

Fantastic experience: Firts time there !!! I love it Doctor and girls staff are very nice.

Fantastic experience: Love the atmosphere my kids actually enjoy going to the dentist. The male doctor was very nice and gentle with all 3 of my boys. For the most part the staff is very friendly. I did have an attitude from the scheduling lady she seemed annoyed to be doing her job.

Fantastic experience: My kids had a very smooth and beautiful experience,the ladies are particularly patient with the kids,which is a big advantage to the practice and to the parent as well.

Positive experience: For us was good, Nice friendly and professional people

Fantastic experience: Very professional clean and staff was explained everything that was going on with my child definitely will keep bringing my son back to this practice

Negative experience: I wish I could give 0 or minus review. Dr. CATHY is very rude and impatient with the child. she refused my 6 years old complimentary gift saying she was not cooperative. My two daughters (6 and 7 years old) went for some protection layer treatment for teeth.  They don't let parents goes in with the children. My little one was coughing, and she has done the work half - that why she didn't give her the complimentary gift as a punishment. The assistant told this line "Dr Cathy said, she was not cooperative that why she will not get gift today". Thank that what happening inside my 6 years old mind that time. I have to give back my other daughter's gift to them, as can't tolerate one will get and one will not. She may be a good doctor, but she needs some child psychology training and some patient training. I just went through some comments in the Google review -- found that this was not the first time parents compline about Dr. Cathe's impatient behaviors. It's not that I can't buy toys, but this complimentary gift toy made children's go back to the dentist. Very poor judgement of her. Planning to change the Dentist now. Enough is enough.

Fantastic experience: Everyone was very polite and patient with my 2yr old. It was her visit and she was scared about what was going on. Marel,I'm sure I spelled it wrong my apologies, she was one of the dental assistant was so patient and great with my daughter while cleaning her teeth. Dr. J was kind and quick as well knowing that my daughter was getting upset. It's a fun place and they have definitely made it for kids .

Negative experience: We had a very bad experience , doctor was so rude , it says wild smile for kids … but sorry to say they can’t handle kids at all .. they want kids to behave like adults .. sit quite and do nothing during treatment ..over all bad experience ..

Negative experience: Service has gone way down over the years. Check-In/Check-Out staff are rude. When my children come out, they continuously report the techs are not friendly and impatient and that Dr. Harris (wife) is quick and dismissive; unconcerned with child’s comfort level. In looking at some of Dr. Harris’ responses to reviews, it’s clear to see just how dismissive she is to both the children and parents.

Negative experience: Worst dentist ever.The dentist Jay or Joe something with a J he’s very rude after I was told what was going on with my child having to get silver caps I started talk to one of the receptionist I told my husband to ask the dentist about the process and the jay guy told my husband oh she can tell you talking about me I wanted him to explain it to my husband which he didn’t he had a bad vibe anyway smh plus he’s very ruff when he should be gentle when working with kids. But First off if you have a toddler your not allowed in the back ..I already didn’t trust that because toddlers can’t tell you if someone was mean or nice I always got a bad vibe and finally one day my child had to go to the back while I was talking to someone one of the girls grabbed my child up out the seat from the back for X-ray didn’t say hi to my child or let my child know what was going on didn’t even say hi to me after that I left and decided to find a dentist where I can sit with my toddler you can’t trust people with your child when your not in the room..People in it for the money these days..No longer have care for people..

Fantastic experience: Great place, friendly caring staff, Great environment

Fantastic experience: I bring my three grands and they get thorough service each visit. Keep up the good work.

Negative experience: If you like a dentist that’s truly rude and impatient with children take them here my son was upset when pulling in and realizing it was this dentist I thought he was just being a kid about going to the dentist we were there to have a filling fixed that they done.he told me the dentist is mean we’ll I found out personally he was right the dentist is the rudest woman I have ever met and should not be a children’s dentist.oh also the filling fell out again before we pulled out of the parking lot when I went back in to tell her she told me that’s to bad there’s nothing I can do I don’t have time to waste completely rude and has no people skills or dentist skills either .do not go here it’s not worth it I will be finding another dentist for my 3 children I suggested you do the same take it from me

Fantastic experience: My daughter loves coming her. She loves the staff and love how they treat her to not be scared

Negative experience: If I could give 0 stars I would. Cathy was impatient, dismissive, and overall the worst medical professional I’ve ever met. My two daughters are physically hurt from her impatient actions. When I asked why she acted that way she insisted my kids were the issue. My five year old have a swollen lip because of you Cathy. She will handle your children like objects. It’s disgusting the way this was handled. Honestly the staff is amazing, the dentist however are not.

Fantastic experience: I Have been coming here for over 15 yrs and the staff and doctors are still giving 100% to their patients... Thank you so much WILD SMILES!!!

Fantastic experience: My daughter has been coming here for 3 years she loves picking her prize after each visit all of the workers and dentist are wonderful with her she leaves with a big healthy smile on her face !

Fantastic experience: Great friendly staff. They took great care of our daughter. She lov s the dentist. They are very trustworthy and safe. Great experience everytime we go!

Positive experience: Too much crowded. And some of the customer are rude.ie noisy. They don't mind there children.

Fantastic experience: This is the best pediatric dentist office. The staff are amazing with children, especially ornery little ones who have a harder time following instructions. They also promote independence. My son loves this office. He actually had an appointment today 3/23, and the hygenist and front office staff were joking with him and embracing him, which ensured a smooth visit. They also give the kids little toys which is always a great incentive. Definitely worth the drive from lower Delaware. Thank you for loving your job and embracing my little one.

Fantastic experience: As always a wonderful experience!

Fantastic experience: My son had a dental emergency, and Wild Smiles got him an appointment right away.

Negative experience: If the person who randomly contacted me and was rude is any indication, customer service must be quite bad

Fantastic experience: Staff and doctors are always great here! Have been with them for more than a few years and have no complaints!

Positive experience: My one child is getting older (16 to19)and said she feel they don't like her coming there anymore, broke my heart! This is the second time she has told me she feels in the way when she comes there! Please do better with your older kids or stop at a certain age and refer them out! I hope Dr Harris( wife n husband)see this, my son is 8 his experience seems to be better! WE ARENT OVERLY SENSITIVE PEOPLE BY THE WAY!

Fantastic experience: My child is 14 years old and we have been coming to Wild Smile for several years now. Our appointments are easily scheduled, the hygienists run very close to schedule and are quick and efficient in their care of my child’s teeth!

Negative experience: It’s been said before, but please heed the one star reviews! So, like many others, I was referred to Wild Smiles from our family dentist. My kiddo is nervous around the dental tools and has been to three or so check-ups with varying levels of success. We brush teeth daily at home, watch YTKids videos on dentist visits and have multiple teeth/dental toys for pretend play/exposure. She has some staining and ridges on her back molars and our traditional dentist couldn’t get a great look because she got restless in the chair, so they referred us to WS because they’re specialize in pediatric dentistry. We were excited (even though they’re out of network and at greater cost to us) because we believed they’d have more of a calming routine and strategies to acclimate her to what was happening, maybe fun games to play, maybe a little extra time and care for her to not be nervous. WRONG. We were made to wait almost 20 minutes past our appointment in the lobby, our screening was done at a standing desk in an alcove where there was almost no interaction with my kid, then in for XRays where they say “normally, with kids this small they don’t turn out well, but we’ll try” (because of course they will, so they can charge you). But it further affected her because the bite plate stabs into your hard palate, and she was not a fan. They didn’t do much to calm her about it other than calling the bite plate a lollipop and shoving it in. No time to explain. No practice runs. No demonstrations with a model. Nothing. Then they gave up after 1.5 tries and moved into a neighboring room. In a flash the doctor was in, he didn’t introduce himself to her, didn't really take the time to get to know us, just asked what the issue was. Told him. He tried to look into her mouth on the chair, but she got nervous after leaning back and there was another stranger back there so she sat up. Then he asked me to hold her in my lap facing away from him to she could lay back with her head in his lap while I held her wrists. Further trauma. She screamed and cried. He was able to count the molars that needed to be looked at, but at what cost It was wildly uncomfortable. That kind of process just reinforces fear at the dentist. They don’t feel in charge of their bodies and don’t trust. When he was done I asked about specifics and he basically rattled off a bunch of medical terms and said “we’ll need to do anesthesia because OBVIOUSLY” and well, of course you’ll recommend that. It’s thousands of dollars when we could have just gone about all this slowly and by gaining her trust, demonstrating, turning the tv on with the volume to distract her, singing a song, ANYTHING. Any kid of child centered strategy you’d think a pediatric dentist themed like a jungle would do. But nope. Let’s just dive into the traumatic physically man-handling strategy first. Then he gave me a spiel about how typically, they wouldn’t pull in a patient that “wasn’t theirs” for anesthesia, but he’d “make an exception” which is so transparently a sales manipulation tactic to make the buyer feel grateful or indebted to the offer and take it up with urgency. Hard pass. Then when he practically shooed me out of the office to sign a bunch of things quickly (which upon further review say “you acknowledge you were given enough time to process information and ask questions” - laughable) and handed a sheet that details almost $2k in potential fees even before anesthesia. All in all. It’s a money grab. They’re not here to eliminate dental fear for children. They’re here to push parents into costly procedures with minimal bedside manner or just general customer service. We won’t be returning.

Positive experience: I have 2 daughters that are patients at this office. They are 10 and 18. My oldest has been a patient of theirs for about 13 years. Initially we were taken back when we found out that parents are not allowed in the back. Especially when it was her first appt. However she did great and we had no concerns. Actually not too long ago, I was allowed to go back with my youngest, so they will allow you if you ask. I never have had concerns until recently. My oldest has complained that the dental hygienist is not very gentle when cleaning her teeth and when she squirms or reacts to the discomfort, the hygienist makes her feel like she did something wrong. Both of my children expressed that she was not the friendliest. I am not sure who she was but per my children, she was “older”. Of note, we always request the 4:30 appt due to our work schedules. The last few times my children went, my oldest commented that she felt as though they were rushing and were not very careful when cleaning her teeth causing some discomfort. She even said that one of them commented about this being the last appt and they were ready to get out of there. The comments that have been made recently make me not want my children to have the late appts if it’s going to be obvious that the staff don’t want to be there. I get it, everyone is tired at the end of the day and can’t wait to get home. However, as a health care professional myself, I know that no matter how tired I am or how bad my day is, my patients will never know it. The front staff are very professional and the lady that takes my children back are very nice as well. The back staff, I’m starting to have concerns about.

Negative experience: I use to take my kids to this dentist office until one morning I took my daughter there to get some work done on her tooth. Dr. J asked me to give my daughter the pain medicine to relax her, which I thought was very odd. Working in healthcare I know that the only person administering the medicine should be the one giving it, not me. The dosage given did not seem like enough but I figured he’s the dentist, i would hope he wouldn’t do anything illegal. So I said to myself, let me give my daughter this medicine so she can get back to school and I could get back to work. I gave it to her and after only a few minutes, he started the procedure. My daughter was not calm at all from the medicine. She started To cry right after he hit started, she kept saying it hurts. So while I’m sitting in the corner, I’m talking to her, trying to calm her down. She started to calm down a little bit but as he proceeded, she started to cry more. Now I was worried because I know my child, like any other mother, and this I knew was not just a cry because she didn’t want to be here, this was a cry that she was really in pain, she was kicking her feet, she was holding her hands together, and she had a lot of tears running down her face. I couldn’t watch my child suffer anymore, I asked him to stop because he was not going to stop even with her that upset. He blew his breath, saying that she needed to have it done, i asked could we wait a few minutes to let the medicine kick in. He said no we would have to reschedule. I explained to him that I couldn’t keep taking off of work and I didn’t want her to keep missing school. This man had a nerve to get smart, we exchanged words and I told him I’m not going to watch my child suffer bc of something you want to rush through so it’s either we wait, give her more medicine to relax her or we’ll go somewhere else. He stormed out the room, blowing his breathe. I consoled my daughter and asked the assistant to give my paperwork bc we would never come back again. And we never did!!! This happened to us some time ago but that experience has left my daughter with a fear of going to the dentist which is why I’m writing this review. To prevent another parent or child from going through this. Don’t let the nice office decor fool you, this man is not polite or good with kids at all. I don’t know if he has short man syndrome, unhappy or not but his attitude is nasty.

Fantastic experience: Very pleasant. Professional.

Fantastic experience: Very clean, staff is very nice n polite. Staff really cares of your mouth n teeth well being

Fantastic experience: My daughter was very happy after getting her teeth cleaned. She was so excited to show me the toys and new toothbrush she received. Everyone was very nice!

Fantastic experience: Staff in the front, dental assistants and doctors was very nice and professional.

Fantastic experience: Dr. Harris takes a great amount of pride in treating the children who see him and overall their well being in general. Highly recommend!

Negative experience: The atmosphere was great, which is why I gave this place 2 stars, the doctor not so much. This was my sons first dental visit (he’s 2) and I felt very rushed through the whole process. I don’t even know what the doctors name was, she failed to introduce herself. the staff at the front and the dental assistant were all very nice. It’s ashame because I Immediately made an appointment elsewhere to get a second opinion when I left. I will not be going back.

Fantastic experience: Very Polite informative and personable. Very affordable and helpful. Highly recommended..

Fantastic experience: Best dentist togo to , the staff was amazing , very glad I picked this place will definitely come back again for all my kids

Fantastic experience: Highly recommend him, very great staff and the office is great for kids, my daughter just love the dentist and after this good experience she says mom can we come back always!

Fantastic experience: Lovely place

Positive experience: So I brought my daughter for her 2nd visit Dr Harris told me that she had to be put to sleep so I said ok that's fine so when we get there he said he wasn't doing that so I said let me call my wife and check with her so he flipped out and kicked us out after he already drugged my daughter she couldn't even walk I have a video of this to it will be on face book for everyone to see the guy that does this to kids he was so unprofessional

Fantastic experience: My kids had an awesome experience . I love it here.

Negative experience: Tried to talk us into a very expensive and involved procedure for my three year old (which included putting her to sleep). Contacted another office for a second opinion and our new dentist told us that not only the suggested procedure what unnecessary, ANY procedure s was unnecessary. Our daughter’s teeth are “perfectly fine” per our new dentist while wild smiles wanted to operate on EIGHT teeth. Be wary of this place!

Fantastic experience: The staff are all very kind and friendly. Also my kids feel good and calm going to the office, and get excited from picking out prizes.