Powell Family Dentistry

Fantastic experience: This is our Life long family Dentist office. Dr Powell and his staff are always professional, reliable and accommodating. Highly recommended by our family .

Fantastic experience: Dr Powell is very helpful and understanding. His staff is very knowledgeable. Georgia is careful and gentle doing a great job. Hattie did fabulous work to match the color needed for a crown and a perfect fit. I appreciate Dr Powell’s help to care for my senior smile!

Fantastic experience: Friendly staff with great customer service. They're always on time. With Dr Powell our family has been patients since he opened his practice. Add implants and gum grafts.

Fantastic experience: Attentive and talented. What else could you ask for in a dentist?

Fantastic experience: Dr Powell and his team are amazing. Every visit has been great. They do exceptional work, have a friendly and helpful staff, great communication, and have always treated me with respect. Going to the dentist isn’t exactly the highlight of anyone’s day, but Dr Powell’s team always finds a way to make each visit a pleasant experience.

Fantastic experience: Georgia always does an amazing job!

Fantastic experience: Been going to them ever since they took over after Ed Christopherson retired. Great group. No complaints here.

Fantastic experience: Molly has been my hygienist for over 20 years! She’s awesome.

Fantastic experience: Great care and complete exam

Positive experience: Curtious, pleasant staff. Professional. I do not do well with dentists in general. I have been with this particular office before Dr. Powell took over and he has always been professional and tries to calm me down, to make sure I'm comfortable.

Fantastic experience: This office is so welcoming, peaceful and comfortable to visit! Georgia, my hygienist is very skilled and thorough! My teeth felt amazing afterward! It was a wonderful experience.

Fantastic experience: The best! I've been going here for about 30 years!

Fantastic experience: I’ve been going to Dr. Powell for many years and the reason I keep going back is because everyone there is cordially professional ,profoundly attentive and knowledgeable. From the moment I arrive to my appointment I am greeted with such enthusiasm that makes me feel truly welcome and content.And the best part about Dr Powell and staff is that not one single person tries to sell you anything that you don’t need such as diamonds for your teeth or a platinum grill, they don’t need to, you don’t feel pressured or anything like that, you just get great service from the whole team every time ! Honestly it’s their policy. I would recommend Dr. Powell to anyone that wants professional, honest and qualified dentistry, sincerely Marco A.

Fantastic experience: Very knowledgeable and extremely nice staff. I had deep scale cleaning and it was painless. Very satisfied.My dentist Georgia is the very best.

Fantastic experience: I have been going to Eric for many years. Very professional. I highly recommend

Fantastic experience: The denial hygienist is great and gentle. Dr. Powell is very knowledgeable and professional.

Fantastic experience: I had a wonderful experience with Dr. Powell and his entire team. Everyone was friendly, professional, and made me feel comfortable from the moment I walked in. I also had the best dental cleaning I’ve ever had! Georgia was thorough, gentle, and incredibly considerate. For the first time, I didn’t end up with water splashed all over my face, which made the whole experience much more comfortable and relaxing. Dr. Powell took the time to answer my questions and explain everything clearly. It’s obvious that patient comfort and quality care are top priorities in this office. I highly recommend Dr. Powell and his team to anyone looking for excellent dental care.

Fantastic experience: Always feel like part of the Powell Dentist family! I was with them for 6 years left and now I’m back! If you like a personal and friendly atmosphere along with professional service, this is the place!

Fantastic experience: Great people, very welcoming! Had some questions and the hygienist and tech were very descriptive. Whole team were in good communications about care. Overall great experience for a first time pt appointment! Loved the gifts!

Fantastic experience: It is always a delight to be welcomed into the practice of Dr Powell. The Hygienist informs what she sees me as she works and gives me ideas for correcting issues. And she is very personable. Dr Powell always fully answers my questions and guides me through difficult times. I am grateful I use this practice. Thank you!

Fantastic experience: Friendly staff. Professional, efficient service.

Fantastic experience: Friendly staff, know their stuff, in and out in a reasonable time

Fantastic experience: Thanks for checking it out cause after I left it really swelled up. Thank you so so much. Hopefully this medicine will work.

Fantastic experience: Staff was exceptional! Professional and personable. I was very pleased with my first office visit.

Fantastic experience: The staff is very professional and friendly. Dr. Powell is kind and knowledgeable. I highly recommend Powell Family Dentistry!

Fantastic experience: Very professional and transparent. I am a new patient but will continue to go here

Fantastic experience: Came here for my second cleaning and as usual, the Staff and Dr were all amazing. Left with clean teeth and looking forward to getting some Invisalign’s to correct a crooked smile I’ve had since a teen. I saw they were on sale and enquired about them. They gave me all the info without a hard sale and I’m excited and looking forward to a straight smile! So grateful to have found this office.

Fantastic experience: Great staff, DR Powell is a very informative guy. Explains things well, answering questions and providing options. I’m a fan!

Fantastic experience: I have had a great experience with my Invisalign treatment at Powell Family Dentistry. From the very beginning, the team made the entire process smooth. Getting fitted, understanding my treatment plan, and ordering my trays was all handled efficiently and professionally. I’m almost on my final set of trays now, and I’ve seen a huge improvement in my smile! The results have been amazing. It has definitely boosted my confidence, and I feel so much more comfortable showing my teeth. The dental team is incredible and attentive, and Dr. Powell does an excellent job explaining each step of the process. They truly care about helping you achieve your best smile. I would highly recommend Powell Family Dentistry to anyone considering Invisalign or any dental work. They make the experience easy, supportive, and rewarding.

Fantastic experience: Everyone was absolutely above and beyond for miss Daezy!!!

Fantastic experience: So friendly and professional.

Fantastic experience: Dr. Powell is attentive and addresses my concerns. He gives me options when a procedure is more expensive than I can afford. He is very upfront, with what's needed. His staff are clam, cool, and collected. funny.

Fantastic experience: Great experience today- as usual! Georgia and Mary were friendly, thorough, and efficient, and Dr. Powell is always excellent. Really appreciate this team—highly recommend.

Fantastic experience: Everyone on the staff was friendly and helpful! Very thorough, professional and a pleasure to work with.

Fantastic experience: My dentist retired several years ago, and I’ve been searching for a new one for the past three years. I tried several offices but was never very impressed. Last week, I chipped one of my front teeth and immediately started searching again. I decided to give Dr. Powell a try because of the incredibly reasonable membership pricing, especially since I don’t have dental insurance. I was able to get an appointment within a couple of days to address the sharp edge on my tooth. The exam was extremely thorough and comprehensive, and all of my concerns were addressed. The staff was friendly and helpful, and Dr. Powell quickly took care of the chip on my tooth. They didn’t try to push unnecessary procedures and were very mindful of my budget. At no point was I made to feel like an inferior human being because my teeth aren’t perfect. I scheduled a cleaning for today using the membership plan, and it was easily one of the fastest and most painless cleanings I’ve ever had. It really feels like the staff at Powell Family Dentistry understand that going to the dentist can be uncomfortable for many people, and they do their best to make the experience as comfortable as possible. I definitely recommend Powell Family Dentistry!

Fantastic experience: always a great experience Dr Powell and Georgia are great along with the staff at the front desk

Fantastic experience: Been going here for years, and I look forward to my visits! Great people! Excellent dentist!

Negative experience: I came in for an emergency dental visit on a Friday due to tooth and gum pain. Dr. Powell explained it could be periodontal disease or something stuck between my tooth and gum. I was also experiencing major sinus pressure on that side of my face. After going home and flossing, I discovered a kernel stuck in my gum, which relieved the pain. I was told by Hattie that she would follow up the same day with information about a sinus specialist referral. Instead, I didn’t hear back until Tuesday (the office is closed Sat–Mon). When she finally called, no doctor information was provided, and by then I had already been seen elsewhere and treated the sinus issue myself. The communication felt employee-centered rather than patient-centered. I later scheduled a cleaning, which I had to arrange myself after receiving a treatment plan for cavities. A cleaning was not originally scheduled even though I explained I hadn’t seen a dentist in years. The hygienist who performed the cleaning was kind and informative, and that part of the experience was positive. My first cavity filling went fine, but I had significant pain afterward and difficulty opening my mouth. At my next appointment for two cavities, the procedure seemed okay initially. However, about a week later I noticed red dots where the cavities had been treated. I returned to the office, and Dr. Powell scraped the area and asked if I could still see them. When I got home, I noticed scratch marks and called back with concerns. I was told there were no scratches, despite what I was clearly seeing. I felt dismissed and not taken seriously. I was also judged and misrepresented during my visit. Staff claimed it looked like I was talking to myself, when in reality I was on a phone call wearing Apple AirPods and had a privacy screen on my phone. That assumption was frustrating and felt unprofessional. Combined with the other issues, this was the final cherry on top. I was uncomfortable with how I felt judged based on my clothing brand and appearance. The environment felt judgmental and unwelcoming. My overall experience was frustrating, and I would encourage others to be cautious and ask detailed questions about their care.

Fantastic experience: I highly recommend this dentist office. The staff are super professional and very friendly, they're great with kids, the prices are very reasonable, they administer anesthetic very well, and the dentist is quick, efficient, and highly knowledgeable. They answer any and all questions you have to your satisfaction, they do excellent work, and they don't push unnecessary procedures. They also make crowns in-house so the process goes much more quickly and is cheaper than other dentists. If I could rate more than 5 stars I absolutely would.

Fantastic experience: The staff is friendly & professional. Office is well maintained. I always feel comfortable and well cared for.

Fantastic experience: I've been a patient at Powell Family Dentistry for years. Great experience and great staff. Highly recommend if you're looking for a dentist.

Fantastic experience: I have always felt cared for and received great honest care. When I have an emergency’s they always get me in and take care of it. I would recommend the office to anyone looking for a dentist. The office team has always been very helpful with appointments and billing questions.

Fantastic experience: Another excellent appointment with Georgia and Dr. Powell with thorough and personal care. See you again for my next routine cleaning and for all my dentistry needs.

Fantastic experience: Was very pleased in the care I received today, making a plan to repair teeth and the cleaning was done without pain or discomfort

Fantastic experience: Wonderful caring people, who helped me over and over after my stroke in oct. I had to cancel several times due to medical issues, they worked with me and treated as family. Today 4 months later, we were able to complete the dental work required with ease. Professional caring and kind.

Fantastic experience: Always a pleasure to see you all. Thank you for the good care. Lisa

Fantastic experience: I have been going here for years. The staff are friendly, efficient and knowledgeable. I highly recommend them.

Fantastic experience: Excellent service and work.

Fantastic experience: The best dentist experience I have ever had thank you

Fantastic experience: Very good staff and was treated so good made me feel safe ! I recommend

Fantastic experience: The staff is very friendly and professional! They are top-notch! I highly recommend them to anyone looking for a good dentist.

Fantastic experience: My son had a great experience at his appointment. The staff made him feel very comfortable and informed him what was going to happen every step of the cleaning.

Fantastic experience: I've been going to Dr. Powell for a very long time and trust him with my smile! He makes me feel comfortable & the office is so welcoming ❤️ Molly is an awesome Dental Hygienist and she's now like family. Highly recommend

Fantastic experience: My son and I had a wonderful visit. Thank you for your dentistry and dedication

Fantastic experience: Dr powell and Georgia were amazing as always!

Fantastic experience: I am very pleased and thankful for the service I have received year after year. Everyone is helpful and knowledgeable. Dr Powell is kind and caring.

Fantastic experience: Delightful experience as always.. This is the best place to go. They can fix anything. Caring and kind people and top notch professionals.

Fantastic experience: Doctor Powell and his staff are great people who care about the patients they serve. Friendly and professional. They are the best.

Fantastic experience: They are all the best, every time I'm there

Fantastic experience: Always prompt and kind. Easy to reschedule if necessary. I've been a patient for a number of years. Thank you all.

Fantastic experience: Received prompt, professional, thorough, friendly dental service at my last dental appointment. Powell Family Dentistry has provided excellent updated dental care for me after my previous dentist retired over 10 years ago.

Fantastic experience: Everyone is so wonderful here! They are kind and efficient and take care of my whole family.

Positive experience: Good experience. And very nice staff. Glad I tried them out. I’ve been to a couple dentists in town and finally found a dentist home!

Negative experience: Although I was late arriving and offered to reschedule, the office staff graciously assured me that it was ok and please go on back to my appointment. Waiting by the door, however, was the dental hygienist Molly, who started right in on me, telling me how late I was. Six more times during the appointment she told me in various ways how late I was, such as, "you'll have to leave earlier next time to arrive here when you should". Never a smile. Am I going back? Maybe. I made my six month appointment and I'll see if I'm over the verbal abuse by then. I won't be seeing Molly, though.

Fantastic experience: New patient and they were amazing. Allayed all my anxiety about my annual cleaning and they were all great. My Humana’s and I Highly recommend. The hygenist and front staff were super nice. The doctor was very thorough and also nice. Happy with the service.

Fantastic experience: I love Dr Powell and his staff. I’ve been with them for 15 years now. They’re GREAT!

Fantastic experience: Great office! All the staff are great. Dr. Powell is nice and easy going.

Fantastic experience: Absolutely no regrets. They do a fantastic job. Thanks again.

Fantastic experience: I recommend Powell Family Dentistry for your family. Dr Powell checks on my teeth for cavities . Molly is doing excellent job for cleaning my teeth. She asked me some questions about my teeth issues after xray. I’m comfortable in communicates with her.

Fantastic experience: The staff is super friendly. Dr Powell addresses any concerns I bring up. Highly recommended this dental office.

Fantastic experience: Everyone was very nice and did their job perfectly, as usual.

Fantastic experience: I’m doing Invisalign with Powell right now, and they’ve been awesome about getting me in fast for any tweaks I’ve needed!

Fantastic experience: I like the friendly and upfront attitude of the staff. Efficient and competent dentistry. They made me feel comfortable. I found my forever dentist. Thanks

Fantastic experience: I am so glad I changed dentists. My old dentist had me believing that I needed a new crown. Dr. Powell's office took ex-rays, cleaned my teeth, and checked them thoroughly. He couldn't find anything wrong with my teeth at all. I am so relieved . I should have started coming to him sooner.

Fantastic experience: I appreciate Dr. Powell's kind and caring approach. I like the way he listens to my concerns and takes them into account when planning my care. I get my teeth cleaned twice a year every year. His staff do a great job.

Fantastic experience: Their entire team is very personable and easy to work with, and they provide great care. I definitely recommend.

Fantastic experience: Georgia is an awesome dental hygienist! The Powell team has been super kind and organized for all of my visits. The whole team is personable I would recommend them to anyone.

Fantastic experience: I had my first visit today. Great experience from start to finish, top to bottom. I found my dentist!

Fantastic experience: Everyone lways provides the friendliest and most professional service. Thank you Dr. Powell and staff. Both my husband and I feel the same.

Fantastic experience: I was nervous about starting with someone new, but after researching the area and reading all the great reviews, I was convinced Powell Family Dentistry was the right choice, and I’m so glad I trusted them! From the warm, welcoming reception and quick check-in, to the amazing dental hygienist Molly who put me completely at ease, to Dr. Powell’s clear and caring explanations, everything exceeded my expectations. It feels great to be listened to and truly heard about your concerns and plans. Just goes to show how helpful reviews can be! I highly recommend them and have already shared the word with my family.

Fantastic experience: Super friendly and personal staff. Quiet tidy place! Doctor is friendly and takes good care of us!

Fantastic experience: Great dentist office—high quality and really nice.

Fantastic experience: Our entire family have gone to Dr Powell’s for 20+ years now. It’s always a comfortable experience. The hygienists are very friendly, Dr Powell very thorough. We are glad we started with Dr Powell when the kids were very little. Will continue as long as he does!

Fantastic experience: After not seeing Dr Powell family denstisty for ~5 years. My treatment was excellent his staff support is awesome they make you feel welcomed and there care is wonderful i highly recommended Powell family denstisty.

Negative experience: I've been going to the dentist now for about 71 years and this is the first time the hygenist ever speared my lower lip with a sharp dental tool! They also tried to cheat Eva by telling her she needed a root canal and braces! Bullshit, she needed neither and had just been to another dentist that found she needed a "retainer." She is 73 years old not some teenager. Beware of all dentists in TriCities. They will frequently attempt to sell you unnecessary work at almost every business. My former dentist, Spence Jilek in Pasco retired and in the 16 years I used him he replaced one crown and glued another back in! I had Henager and Black and Quail Run Dentistry in Kennewick by the Mall try to talk me into drilling into the side of all my lower teeth and fill them because I had a slightly receeding gum line! Guess what? 17 years later my teeth are still doing fine! There "work" would have resulted in great expense, pain, would have created multiple weak spots for no good reason! Be careful of these damn dentists! Despicable!

Fantastic experience: Never have to wait. The staff there is very friendly. I get my teeth cleaned there every 6 months. The dental hygienist is the best . Dr Powell very thorough. Thanks for all the great service. Rod

Fantastic experience: Thankful for giving an appt for a check up within the day.

Fantastic experience: Powell Dentistry never fails to exceed my expectations. On time, clean and modern facility and great staff. Treat me like family every time I am there.

Fantastic experience: Friendly receptionists, smiles, happy to see you. Mary, assistant...very personable, people person, very knowledgeable, informative, made me feel comfortable, did a great job. Georgia, hygienist.... personable, very friendly, very knowledgeable, talked me through everything,made me feel comfortable, did a great job. Dr. Powell, very friendly, informative, easy to talk to. A++ for all staff!!

Fantastic experience: Best Dentist office in my opinion. Staff is friendly Dr. Powell is great. Been going here for several years now.

Fantastic experience: I cannot say enough good things about my experience at Powell Family Dentistry. Mary, Courtney and the rest of the staff were incredibly kind, welcoming, and helpful from the moment I walked in. Dr. Powell was compassionate, non-judgmental, and clearly very knowledgeable. I have severe anxiety when it comes to dental visits, but this team made me feel safe, heard, and completely at ease. For the first time in a long time, I walked away from a dental appointment feeling confident and cared for. Highly recommend!

Fantastic experience: Eric’s team is super friendly and great to work with. Best dentist experience I’ve had in the Tri-Cities

Fantastic experience: Everyone was ssssssooooo nice!!! Thank you Dr.Powell for taking your time with everything today, I appreciate you and your staff very much!

Fantastic experience: My personal experience with Dr Powell has been the best dentistry I have ever had. After 45 years of not having the best dentistry in the world the last 25 years with him as my dentist I have the best smile of my life! Also, the quality of his staff is unmatched for the patients care, and friendliness. They are a family that welcomes you in for the best care and treatment in the Tri-Cities. They care about you! Pete Fournier Tri-Cities, WA March, 24 2022 What more can I say. If I could give them 10 stars, ten I would! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Pete Fournier Tri-Cities. WA

Fantastic experience: Excellent office!! Dentist is engaging and thorough, loved the entire experience, molly is the best!!

Fantastic experience: I love these folks. Very good and modern dentistry. And very friendly.

Fantastic experience: They are very professional and trustworthy. The office is nice and the view is wonderful. It was my first time and I had an appointment for cleaning and X-rays but I lost a crown and they fit me in earlier and did my cleaning and X-rays all in one visit. They’ve got my business.

Fantastic experience: Always a good experience. Great doctor, awesome staff! So friendly and helpful! Highly recommend them if your looking!❤

Fantastic experience: Love the staff. Professional and very customer service oriented!

Fantastic experience: I've been a patient at Dr Powell's office for many years. Their staff is always friendly and accommodating and the level of care by the dental team is exceptional. I have had multiple types of procedures executed by Dr Powell and their follow up care insures I am always happy and comfortable in the following weeks.