Wayland Dental

131 Main St, 01778, Wayland

Welcome to Wayland Dental, your premier destination for comprehensive, compassionate, and technologically advanced dental care in Wayland, Massachusetts. Led by Dr. Michael Putt, our dedicated team serves patients of all ages with a personalized approach that blends traditional values with modern innovation. Whether you are seeking routine preventive care or a complete smile transformation, we provide five-star service tailored to your unique needs.

Experience the convenience of state-of-the-art technology right in our office. We specialize in CEREC same-day crowns, allowing you to receive custom, high-quality restorations in a single visit—eliminating the hassle of temporary teeth and multiple appointments. Our comprehensive services also include advanced restorative dentistry, such as dental implants, root canals, and bridges, as well as specialized treatments for TMJ therapy and periodontal health.

Achieve the confident smile you deserve with our expert cosmetic dentistry options. From Invisalign® clear aligners to porcelain veneers, teeth whitening, and cosmetic bonding, we create custom treatment plans to enhance your appearance and self-esteem. We also offer essential preventive care, including cleanings, checkups, and oral cancer screenings, ensuring long-term oral health for your entire family.

At Wayland Dental, we believe quality care should be accessible. We accept most major dental insurance plans, including Delta Dental and BlueCross BlueShield, and offer flexible in-house membership and financing options. Located conveniently at 131 Main St, we are proud to serve the Wayland, Natick, Sudbury, and surrounding communities. Visit us for a dental experience that is friendly, effective, and designed to help you love your smile again.

Opening hours

  • sunday: (closed)
  • monday: 7:30-18h
  • tuesday: 7:30-17h
  • wednesday: 7:30-17h
  • thursday: 7:30-17h
  • friday: 7:30-14h
  • saturday: (closed)

Photos of Wayland Dental

Wayland Dental

Our comment from Best Dentists Club about Wayland Dental:

A Warm, Anxiety-Free Experience Led by Dr. Putt

Wayland Dental, under the guidance of Dr. Michael Putt, is widely recognized by patients for transforming the dental visit from a source of anxiety into a comfortable, even enjoyable, experience. Whether you are a new patient or have been with the practice for decades, visitors consistently praise the team's ability to make everyone feel at ease. The atmosphere is frequently described as homey and spa-like, where kindness and professionalism go hand in hand. Patients with dental phobia or past negative experiences often report feeling immediately supported, noting that the staff takes the time to explain every step, ensuring no question goes unanswered and no concern is dismissed.

Comprehensive Care with Cutting-Edge Technology

The clinic distinguishes itself by combining traditional values with state-of-the-art technology. Patients frequently highlight the convenience of same-day CEREC crowns, which allow for high-quality restorations in a single visit without the need for temporary teeth. The practice offers a full spectrum of services, including advanced restorative dentistry, periodontal therapy, and aesthetic treatments like Invisalign and porcelain veneers. Many reviews mention the thoroughness of oral cancer screenings and the use of modern diagnostic tools, providing patients with a complete and proactive approach to their oral health.

Highly Skilled Hygienists and Teamwork

A standout feature of Wayland Dental is the exceptional quality of its dental hygienists. Patients repeatedly mention specific hygienists by name, praising their gentle techniques, thorough cleaning methods, and ability to provide personalized oral health advice. The teamwork within the office is highly commended, with front desk staff, assistants, and dentists working seamlessly to ensure efficient, pain-free procedures. This cohesive environment ensures that appointments run on time and that patients feel cared for from the moment they walk in.

Trusted Family Dentistry in the Community

With many multi-generational families choosing Wayland Dental, the practice has established itself as a pillar of trust in the community. Parents appreciate the gentle handling of young children, including toddlers requiring emergency care, and the patient approach to pediatric dentistry. The clinic’s commitment to accessibility, including the acceptance of major insurance plans and flexible financing options, further solidifies its reputation. Patients value the transparency in billing and the honest, conservative approach to treatment planning, often describing Dr. Putt as a long-term partner in their family’s health rather than just a service provider.

Services and Treatments

Dental Emergencies

Wayland Dental: Reviews

4.9/5 (320 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,9 out of 5 from 320 reviews

Dave Joss Published on Google

Fantastic experience: Pleasant, exceptional, soothing and the only Dentist to always go to for the biggest smile afterwards!!!

Carla Haith Published on Google

Positive experience: My experience was great! The entire team was friendly. Love the atmosphere it was very clean and all the technology was up to date and state of the art. Love that there was water available in the waiting area. Nicole Ray is the absolute best hygienist ever! I couldn’t give a 5 because I was disappointed that the staff didn’t alert me ahead of time that I’d have to pay up front because my insurance was out of network.

Jose Mercado Published on Google

Fantastic experience: Best experience I’ve had thus far i enjoyed every second.

Lori Begey Published on Google

Fantastic experience: Amazing as always!

Katie Lee Published on Google

Fantastic experience: My hygienist Sheelam is a really great science/ health communicator in addition to taking care of my teeth. I have learned a lot from her!

Rashi1 Bhat Published on Google

Fantastic experience: Great place for your dental care , amazing professionals providing compassionate care . Dr Putt is excellent professional with exceptional bedside manners. Highly recommend this practice.

Wayland Dental
Wayland Dental

Rashi, Thank you so much for your kind words! We strive for compassionate care. We are happy to be able to provide that for you! See you at your next visit!

Kathryn Peirce Published on Google

Fantastic experience: Wayland dental is a professional yet homey experience. Everyone is kind, welcoming, expedient and professional. Danni is wonderful! Dr Putt is kind, efficient and proficient in his practice.

Wayland Dental
Wayland Dental

Thank you so much Kathryn for your kind words! It is always a pleasure having you in the office! See you at your next visit!

Michael Gilberto Published on Google

Fantastic experience: First appointment. Anxious about leaving my dentist of 30+ years. Asked for referrals from people in the area and did not receive any strong endorsements. Recommended to me by my doctor who is a patient there. Every phase from dealing with the front office, dental hygienist to Dr. Putt was top notch. Very professional, friendly and attentive. Feel fortunate to have found them.

LINDA J. HIRSCH Published on Google

Fantastic experience: My semi-annual checkup at Wayland Dental went smoothly and swiftly, not rushed. The hygienist was new to me. Maryse was thorough, gentle placing the bitewings and in cleaning and in polishing my teeth. The ultrasonic tool, used together with a water pic was painless. It gets into crevices beautifully without causing discomfort. Dr. Putt was not in today, but there were no dental issues to note. The staff were very helpful in explaining new billing procedures related to a change in my policy. My husband and I will continue with Wayland despite it being outside of our BMGH network. Our years of trust in Dr. Pitt & his staff’s skills are all vital.

DL W Published on Google

Fantastic experience: Dr. Putt is a phenomenal dentist. Exceedingly knowledgeable, technically outstanding, a perfectionist and incredibly caring and kind. Entire team is great.

Sebastian Montes Published on Google

Fantastic experience: Just completed my Invisalign treatment at Wayland Dental and couldn’t be happier with the results! I’ve been a patient at Wayland Dental for nearly 10 years, and the level of care has never wavered. Dr. Putt is truly dedicated — his commitment to his patients and the community is unmatched. The entire staff makes you feel comfortable and well taken care of every single time. I could not recommend this place more. Thanks again!

Jay McHugh Published on Google

Fantastic experience: The Best Dentist in the Greater Boston area....I highly recommend Dr. Putt and his staff....they are just that good.....and they take the time to follow up.....thanks again....chat soon. Updated 10/10/2025 Staff continues to get better and better …

Wayland Dental
Wayland Dental

You rock Jay! Great to see you again!

Debby Finn Published on Google

Fantastic experience: Lovely hygienist, and I appreciated Dr Putt checking out my teeth and advising me about my sore gum, where I have an implant.

Wayland Dental
Wayland Dental

Thank you Debby, we love having you as a patient! See you next time!

Mark Newton Published on Google

Fantastic experience: Wayland dental is the best dental organization I have been to. It is extremely clean, has a very professional, kind and caring staff and they explain in detail what procedure you are about to have.Dr. Putt was very knowledgeable and let me know all my options for my teeth with issues. The entire crew makes you want to go to the dentist!

Rebecca Weinstein Published on Google

Fantastic experience: Wow Daniela was so amazing with my three year old daughter she put her at ease and was so thoughtful. I could tell she was very experienced. The exam was very thorough and I felt very lucky to be in such caring, and knowledgeable hands. She thought through every detail! Thank you!!

Chal Nunn Published on Google

Fantastic experience: It was by far the best teeth cleaning I have ever had. Detailed, comprehensive, ultrasound and mechanical. Jenna was fabulous. Would love to have her clean my teeth again.

Wayland Dental
Wayland Dental

That is great to hear! We do appreciate the wonderful review, thank you

Greg Pink Published on Google

Fantastic experience: Took me on time, explained every procedure, didn’t rush, friendly, knowledgeable, personable, gentle. Just a wonderful experience.

Wayland Dental
Wayland Dental

Thank you Greg for the great review! We look forward to seeing you at your next Visit! Happy Holidays!

Christine Burke Published on Google

Fantastic experience: Wonderful experience and so happy to have my 6 month cleaning today! At 73 I’ve never been able to say that before but since joining the practice almost 2 years ago I’ve had only good experiences with everyone from the front desk to all the clinical staff. Very impressed with the kindness and gentleness of everyone. No judgement, just positive reinforcement. Happy to report I’m not too old to listen to all the good advice!

Wayland Dental
Wayland Dental

Thank you, we do appreciate you taking your time to send such a great review!

Ashley Fitzpatrick Published on Google

Fantastic experience: I had an excellent cleaning with my hygienist, Kat. She’s knowledgeable, skilled and gentle but effective with her work. Everyone at Wayland Dental always makes me feel at ease about my dental health. Thank you Kat, Dr. Putt and your skilled team for taking such good care of me once again.

Sean Sweeney Published on Google

Fantastic experience: Dr. Putt is always a pleasure to visit with! Thanks for being such a terrific Dentist! Your team at Wayland Dental are always helpful & friendly, specifically Sophie, Larissa & Gillian.

Wayland Dental
Wayland Dental

Thank you Sean we really appreciate it!

Corina Filip Published on Google

Negative experience: Unpleasant experience: 1. Was quoted a maximum of $150 out of pocket for a minor filling restoration. After my insurance was billed, the office is asking for extra - which I am unwilling to pay as I specifically inquired about MAXIMUM out of pocket when I made the appointment 2. The work (small chipped filling that needed restoration) lasted exactly 3 weeks.

Wayland Dental
Wayland Dental

Hello Corina, we are so sorry that you feel this way and do wish to be able to rectify any misunderstanding. We do try our best to always provider as correct as possible an estimate from your insurance company as far as what your out of pocket cost for you will be. Unfortunately not always are we spot on. We do apologize though again for any misundertanding.

Amanda G. Published on Google

Negative experience: I have been a patient of Wayland Dental for well over 8 years. I went in for a cleaning and when the Dentist came in (Dr. Raymond Tang) he noticed that my back molar was close to the gum line. He proceeded to tell me that it could be from cancer cells growing but wasn't sure and it was "up to me" if I want to see a specialist. Needless to say- I panicked. I ended up seeing a periodontist that same day who confirmed that the tooth was broken down to the gum and that I do not have cancer... Dr. Putt is a great dentist. Only reason I am giving 2 stars.

Bonnie Morrissey Published on Google

Fantastic experience: Kat is a wonderful hygienist and does such an amazing job! I’ve been a patient at Wayland Dental for over 20 years and have had a very positive experience with Dr. Putt (the nicest friendliest guy you’ll ever meet!) and all of the staff.

Ray Poirier Published on Google

Fantastic experience: I Highly recommend Wayland Dental for your family dentistry. A full service Dentist with a great staff. Dr Putt is terrific and is laser focused on dental maintenance and appearance. The very best in the MetroWest area.

Wayland Dental
Wayland Dental

Thank you so much Ray! We are so happy to have you in our office! We will see you at your next Visit!
Wayland Dental

Anish Geevarghese Published on Google

Fantastic experience: Great experience for myself as always for my routine cleaning with Sophie! She does a meticulous job!!!!

Wayland Dental
Wayland Dental

Anish, thank you for your kind words. It was a pleasure to meet you and your family! We look forward to seeing you at your next appointment!
Wayland Dental

Harold Meyer Published on Google

Fantastic experience: Dr. Putt and crew are excellent in all facets of dentistry and especially bedside manner haha.

Wayland Dental
Wayland Dental

Thank you Harold we do appreciate your kind words and feed back!

Mike Fitzpatrick Published on Google

Fantastic experience: Ive been a patient of Wayland Dental for almost 2 years now. I only have nice things to say about about this dental office. Dr. Putt and his team are exceptional. Everyone I have come in contact with at Wayalnd Dental have been professional, kind and knowledgeable. I always feel that I am in good hands when treated by Dr. Putt, his assistant Sarah and my hygienist Ashley. The front desk also is always helpful with my insurance and kind when entering and leaving the office. I highly recommend this office!

Wayland Dental
Wayland Dental

Thank you Mike we do appreciate you

kathryn andrews Published on Google

Fantastic experience: Recently saw Dr. Putt and his team at Wayland Dental and had a great experience. Going to a Dental office is usually not a pleasant experience but this was. I was establishing new care there and was very pleased with the whole office's demeanor and expertise; Dr. Putt was very knowledgeable, and patient. I am confident with my dental care now being in his hands. I would highly recommend this office.

Wayland Dental
Wayland Dental

Thank you Katherine for taking the time to write such a pleasant and kind review! we do appreciate having you as a patient

Dr. Riri C Published on Google

Fantastic experience: I’ve moved around so much but Wayland dental is definitely the best I had! Ashely and Dr. Ray are so amazing!

Wayland Dental
Wayland Dental

Thank you for taking the time to be so kind and write such a wonderful review!

Chuck Schwager Published on Google

Fantastic experience: Great cleaning. Personable staff. Lovely office. They have the latest equipment. Highly recommended. Second time for a cleaning. Professional yet personable. Office staff is happy and smiling. Great cleaning- one of the most thorough I’ve had. Highly recommended.

Wayland Dental
Wayland Dental

Thanks so much Chuck! Its lovely to have you here in the office. We look forward to seeing you at your next visit!

Kyla Guidoboni Abrahams Published on Google

Fantastic experience: Best dental office I’ve ever been too. The hygienist made me feel safe and gave me a ton of advice and help for my teeth. And Dr Putt is the most kind and caring dentist out there.

Wayland Dental
Wayland Dental

Thank you Kyla for such a pleasant and kind review! we do appreciate having you as a patient

Wendy Pachter Published on Google

Fantastic experience: Dr Putt is experienced, skilled, pain-free, and a nice person!

Wayland Dental
Wayland Dental

Thank you Wendy please know that Dr Putt does appreciate such a pleasant and kind review! we do appreciate having you as a patient

J V Published on Google

Fantastic experience: First impression: greeted at the door with energetic happy staff. I haven’t gotten to the teeth part, but for ANY business, this first impression is really important. They do this, really well. My hygienist Ashley was very friendly and knowledgeable in offering suggestions to improve my brushing and other care. I’ve been goi g to Dr Putts for more than 10 yrs. Ashley might be the best hygienist I’ve ever had, anywhere. She was awesome. Dr Putts. Friendly and personable is what you experience at the very first meeting. You want to say, “I could hang out with you you are such a nice guy”. And he is. But he is also incredibly skilled and a perfectionist. I lost a tooth and he had one made. I thought it looked good but the color was slightly off. He sent it back to the lab “I want this to be perfect” he said. I waited another few weeks. Darn near, perfect. I introduced my parents recently. My father called me up after his appt to tell me how great an experience he had fixing his tooth. He was so over the top with excitement remarking that he wished he had started going to them sooner. Yes. Wayland Dental is, that great. The entire team. Really, great.

Wayland Dental
Wayland Dental

We are so happy to hear you have had such a great experience every time you have come to see us! It was great to meet your parents and delighted to hear they had the same experience with us! Can't wait to see you all at your next visits!
Wayland Dental

Abigail Bogovich Published on Google

Fantastic experience: Dr. Putt and his team always do a fantastic job! I appreciate everything they do!

Wayland Dental
Wayland Dental

Thank you Abigail for such a wonderful and kind review! we do appreciate having you as a patient

Lenny Stein Published on Google

Fantastic experience: The Dental office was immaculate and everyone there was friendly, efficient, and very professional. Dr. Putt spent much time with me detailing and explaining EVERYTHING. His skills are excellent, his personal demeanor is comforting, and I immediately felt I was in good hands. Very nice dental experience. Lenny Stein Brookline

Wayland Dental
Wayland Dental

Thank you Lenny for such a pleasant review! we do appreciate having you as a patient

Hank Watkins Published on Google

Fantastic experience: My experience with Wayland Dental could not be better. Dr Putt keeps you informed every step of the way, and minimizes anxiety and pain. Is office staff is pleasant and easy to deal with. The office is clean.

Wayland Dental
Wayland Dental

Thank you Hank! You are too kind!! we do appreciate having you as a patient

Hayden DeGeorge Published on Google

Fantastic experience: Very friendly and knowledgeable team and a very clean, well maintained office. Highly recommend

Wayland Dental
Wayland Dental

Thank you Hayden for such a pleasant and kind review! we do appreciate having you as a patient

Richard P Turner USN RET Published on Google

Fantastic experience: Very Professional higenenist was pleasant and gentle while cleaning my teeth she knew her job and was a very professional Wayland Dental is the best

Wayland Dental
Wayland Dental

Richard, thank you for your review. We are happy to hear you had a great appointment with us! We look forward to seeing you at your next visit!

Dominique Fowler Published on Google

Negative experience: In over 6 years there as a patient, I have never had twice the same dental hygienist. Some were ok, some others less ok. They don't seem to be able to keep staff which is a red flag for me. While going there twice a year, there was always a time where the dentist could not show up for xyz reasons. I finally made the switch to another dentist and his first question was how long has it been between my dental appointments because he found 2 cavities that looked like there were here for a long time and left untreated... When I said I have been going twice a year, he was shocked... In short, you are better served elsewhere.

Wayland Dental
Wayland Dental

Sorry to hear that we didn't meet your expectations Dominique. Staffing in the dental industry has been challenging but we are happy to have found some wonderful team members over the last year. Let us know if you need anything from us to make the transition to your new dental home.

Lori Espino Published on Google

Fantastic experience: We just brought our granddaughter-3rd generation at 3 seeing Dr Putt. He's so wonderful! The entire team at Wayland Dental is a wonderful group that has been caring for our dental needs for the last 25 years. Dr Putt and his team are fantastic and he leverages a great team of expert oral surgeons and entodontists for our family's care. He stays current with the latest technology. You couldn't find a better practice!

Wayland Dental
Wayland Dental

Thank you so much Lori for the great review! We love having you and your family as patients of ours! Have a great summer and we will see you at your next visit!

Charlie G. Published on Google

Fantastic experience: This is My Wonderful dentist. I bring my whole family here. Dr Putt is terrific. I really trust him. Front desk and hygienists are all really kind and skilled

Wayland Dental
Wayland Dental

Thank you Charlie! We appreciate your feedback. The team works hard to make the experience a great one!

Lauren Wegerbauer Published on Google

Fantastic experience: Ashley is the best! My teeth feel so much better after I have my cleaning. And Ashley’s advice about flossing and wisdom tooth issues have paid off. Thank you all! And of course Dr Putt is so thorough and wonderful.

Wayland Dental
Wayland Dental

Thank you Lauren for such a pleasant and kind review! we do appreciate having you and your family as patients

Sylvia Diaz Published on Google

Fantastic experience: Wayland Dental is the best! They are up to date in all the dental technology and ensure the patient’s comfort at all time. It’s a pleasure to go to Wayland Dental and Dr. Putt.

Don Greenstein Published on Google

Fantastic experience: Dr Putt and dental hygienist Kat are terrific. Very thoroughly checking my entire mouth and concerned about all of my health. They are part of my medical team, not just concerned about my teeth. They offer suggestions on how to overcome dry mouth, gum issues, and make certain my insurance company knows what the treatment plan so I can receive the benefits in my plan. It’s truly a wonderful place to go. Wayland Dental is the kind of place all dental offices should learn from. From the moment I walk into the office until I leave I am always treated with respect and kindness. Smiles abound!

katerin melgar Published on Google

Fantastic experience: Had my cleaning with Ashley today! She was very thorough and gentle!

Kerri Johnson Published on Google

Fantastic experience: Best dentist office in the area. My entire family has gone here for years - clean, reliable, and the people are so nice/ helpful. Highly rec

Barbara Strauss Published on Google

Fantastic experience: Dr Putt has been my dentist for a couple decades. He’s the best. I always feel calm in his chair. And his staff makes you feel like you’re at a spa!

Geoff Gardner Published on Google

Fantastic experience: Our family has been going to this practice for about 3 years now and we are extremely happy. Everyone is extremely kind and professional. The care is outstanding and the facility is always immaculate. I highly recommend Wayland Dental!

Vadim Bobrov Published on Google

Fantastic experience: amazing dentist, has been with them for 15 years

YP JIA Published on Google

Fantastic experience: Dr. Putt is always friendly to see me and attentive to my concerns. The hygienists are skilled, thorough and hard working. I am grateful for I have some challenging dental issues that require special maintenance. I feel this practice really put patient interests in mind. Highly recommended!

Wayland Dental
Wayland Dental

Thank you for taking the time to share your feedback from your first two experiences with us! We are thrilled to hear how happy you are. We promise to always try and exceed those expectations at every future visit. We look forward to seeing you at your next appointment!

Gary Frank Published on Google

Fantastic experience: Excellent care at Wayland Dental all the time. The nicest and most professional staff. Welcoming and relaxed atmosphere. A great place to get exceptional dental care.

Wayland Dental
Wayland Dental

Thanks for the feedback Gary! Dr. Braga is terrific and we are lucky to have him with the practice!

Catherine Theobald Published on Google

Fantastic experience: We love Wayland Dental! I have been his patient since Dr. Putt first opened his office in Wayland. My whole family goes there, and we are always treated with respect and great care. Thank you for being such a great practice!

Mary Ann Borkowski Published on Google

Fantastic experience: Staff is friendly, helpful and professional. I have confidence in Dr. Putt. I have been with the practice for over 8 years and dealt with a number of teeth issues, a new crown, one deep cleaning on 2 teeth. I have confidence in their care and my mouth has been very healthy. Recently had my routine teeth care, efficient and painless and thorough. Thank you, Dr. Putt's staff.

Wayland Dental
Wayland Dental

Thank you Mary Ann, it is always wonderful hearing such kind words about our office! See you at your next visit!

Brenda Messervy Published on Google

Fantastic experience: I can’t recommend Dr Putt highly enough! From the moment you walk in, you’re greeted with warmth and professionalism. The care is thorough, gentle, and incredibly thoughtful. They take the time to explain everything clearly and make sure you’re comfortable every step of the way. My teeth have never felt or looked better! Truly a five-star experience! Oh, and Ashley is amazing!

Kim Keefe Published on Google

Fantastic experience: I was at Wayland Dental today for my 6 month cleaning. From when you enter into reception all the way until check out, you are so well cared for! Wayland Dental has an exceptionally clean office. While you get your procedure, an air purifier is going and you can relax to music on the tv in front of your chair. The cleaning was thorough, my hygienist was wonderful and exam also thorough. I trust everyone at Wayland Dental implicitly. If you are looking for a great dental establishment, you have found it here!

Thaddeus Thompson Published on Google

Fantastic experience: I've been going to this practice for years and they are all wonderful and skilled at what they do. Dr. Putt also routinely invests in the latest technology, which contributes to an excellent experience and level of care.

Charles Hoffman Published on Google

Fantastic experience: I am a relatively new patient. All of my interactions with Wayland Dental have been very positive from the communication to the office staff to the hygienist and dentist.

Rosemary Dufton Published on Google

Fantastic experience: Wayland Dental is always fantastic! From Maria at the front desk, to Ashley my Hygienist to my exam with Dr Putt. They were all very attentive to my dental needs. Thank you all!

Wayland Dental
Wayland Dental

Thank you Rosemary! We do appreciate you.

Caiyun Liao Published on Google

Fantastic experience: Easy to schedule appointment, efficient visits. They also have an automated system that allows patients to pick up appointments that are freed up in 2 days.

Wayland Dental
Wayland Dental

Thank you very much Caiyun, we do appreciate you and the kind words! We are very happy to hear that your visit here with us was a positive and happy visit!

Gretchen Covino Published on Google

Negative experience: First they changed their billing (patient had to prepay and insurance paid us). Just today they told me they no longer take Blue Criss yet Blue Cross doesn’t have any outpatient benefits in Massachusetts. Alas, after about 15 years I’m forced to change dentists. So if you have Blue Cross, you won’t be welcome at Wayland Dental. Sorry. Very disappointed.

Wayland Dental
Wayland Dental

Hello Gretchen, we are very surprised to have received this review! Since we went out of network over a year ago. You along with family members have been into the office a few times. As you are aware that some insurance policies do not reimburse doctors that are out of network directly, and this unfortunately is the case with yours! However as you are aware we will file the claim for you and any patient holding BCBS and request that the reimbursement be sent to the policy holder as it has for you in the past. I am so sorry that this now has become an issue for you and would love to discuss perhaps some other options we can work out to be more accommodating for and family. Please reach out when you have a moment. Thank you

Family Adventures USA B Published on Google

Fantastic experience: I have been going to Wayland Dental for more than 5 years. Excellent practice, great staff and practitioners. Dr. Putt is passionate, thorough and very caring provider. Strongly recommend this practice.

Wayland Dental
Wayland Dental

Thank you so much, we do appreciate the positive feedback and are grateful to have you as patients!

Maria Peredna Published on Google

Fantastic experience: Always a great experience at Wayland Dental. Ashley gave me the best cleaning! So thankful to have a dentist I don’t mind going to!

Wayland Dental
Wayland Dental

Thank you Maria! We are thrilled to hear you had a great experience. We're grateful to have patients like you and are glad we can make your visits comfortable and enjoyable. Looking forward to seeing you at your next appointment!

Kristina Johnson Published on Google

Fantastic experience: 100 out of 5 stars for Dr. Putt and the dental staff at Wayland Dental. After many years of shunning away the dentist due to anxiety and unresolved trauma with past dental care, I have re-committed to prioritizing my oral health, and I am so thankful that I was referred to Dr. Putt and his incredible team Wayland Dental. From the moment I walked in, I was never once made to feel ashamed for the gap in my dental care and instead focused on helping me forward with my oral care journey with ease and confidence. Furthermore, I am a disaster of a patient, and even of the midst of my anxiety getting fillings addressed, I was treated with kindness and compassion with a side a levity and humor. I cannot recommend Wayland Dental enough!

Wayland Dental
Wayland Dental

Thank you very much, Kristina, for the kind words and placing your trust in us here at Wayland Dental! You can be sure that such a wonderful review is greatly appreciated by all team members. We can't thank you enough!

SR RN Published on Google

Negative experience: Former patient. They can’t handle insurance claims, they don’t send them in and try to tell you that something “isn’t covered under your plan” before filing it. They really don’t know how to file intense claims so not worth it to go here if you have insurance. Hire a professional to appropriately handle insurance claims or don’t continue to accept dental insurance. I spent way too much money OOP to this dental practice when my insurance would have covered it!

Wayland Dental
Wayland Dental

Hello "SR RN" I truly am so sorry to hear you had a negative experience with us at Wayland Dental! I would love the opportunity to connect with you and try rectify any misunderstanding that may have occurred. perhaps review any and all charges with you and go over how our system functions. Please reach out anytime. We look forward to being able to work with you. Thank you

Susan Keller Published on Google

Fantastic experience: Cat is a great dental hygenist. Besided being thorough, quick and gentle she is friendly and helpful! Thanks.

Wayland Dental
Wayland Dental

Thank you, Susan! We are happy to hear you had a great experience! We appreciate your support and look forward to seeing you at your next appointment!

Steven Birnbaum Published on Google

Fantastic experience: Wayland Dental has excellent hygienists and thorough dentists.

Wayland Dental
Wayland Dental

Thank you so much Steven, we really appreciate the kind words

Beatrice M. Oakley Published on Google

Fantastic experience: They were able to see me quickly and solve my dental issue right away!!! Great response and service!

Wayland Dental
Wayland Dental

We really appreciate the opportunity to help care for all your dental needs, thank you for placing your trust in us!

doron almog Published on Google

Fantastic experience: Beyond the great dental care I would like to share my appreciation for the admin/billing staff. This 5 star review goes out to them for their great service! I very much appreciate the work they put into reimbursing the patients, from the insurance companies.

Wayland Dental
Wayland Dental

Doron, I can't say thank you enough for recognizing how we strive to make sure that all accounts and billing have been addressed and are correct! Not to mention the shout out to our Admin team, they really did fell recognized with this acknowledgement. Thank you again!

Peter Stewart Published on Google

Fantastic experience: Wonderful staff! Alison the receptionist and Ashley my technician go above and beyond!

Wayland Dental
Wayland Dental

Thank you Peter for the 5 Stars!

Gina K Published on Google

Fantastic experience: Dr Putt and his staff and absolutely wonderful!!! I highly recommend this practice. Clean, efficient, caring, just exceptional which is hard to find nowadays. Thank u Dr Putt!

Wayland Dental
Wayland Dental

Thank you so much Gina! We do appreciate the kind review and hope to always be up to your standard of care!

Doug Mac Published on Google

Fantastic experience: Best dentist I ever had (have). Extremely professional, very attentive to my needs and concerns, always quality work.

Wayland Dental
Wayland Dental

What a wonderful review Doug! Thank you so much for taking some time out of your busy day to leave us such a wonderful review!

Katherine Houston Published on Google

Fantastic experience: Had an amazing first visit today. Kat was great and made me feel very welcomed. I look forward to coming back for my next visit and would recommend this dentist to friends and family

Wayland Dental
Wayland Dental

Thank you Katherine, we do appreciate you and taking a few minutes out of your day to leave us a great review!

David Kelley Published on Google

Fantastic experience: A very cheery, helpful and professional staff. I always enjoy my routine visits and cleanings. Dr Putt is an excellent dentist. I would highly recommend Wayland dental!

Wayland Dental
Wayland Dental

Thank you David for taking a moment out of your extremely busy day to leave us a review. It means a lot to me and team!

Lisa MacLellan Published on Google

Fantastic experience: My son was very happy with the hygienist. My only complaint is a the reminders about the upcoming appointment. Eight in total over the course of the week , with 2 of them today. I think that’s a bit excessive..

Robin Spinale Published on Google

Fantastic experience: No waiting, greeted w/ a smile, friendly conversation, Sophie was very gentle and did a beautiful job cleaning my teeth.

Jack Carr Published on Google

Fantastic experience: Arrived at appointment to learn that hygienist was out sick and rather than rescheduling my cleaning doctor putt stepped in to do my cleaning. That's teamwork and sets a great example for his other staff... Who all seem to love working there

Katherine Stoner Published on Google

Fantastic experience: Love Wayland Dental! I was nervous about finding a dentist that I liked when I moved to MA and am SO happy I found Dr. Putt and his team at Wayland Dental. The whole staff is so kind, friendly, and helpful... From scheduling to exams, and everything in between, they are the best!

Ziji Zuo Published on Google

Negative experience: Be careful of excessive treatment! I was given a filling without clear explanation of the reasons and spot to be treated. Ever after that, it caused lots of pain for me ( assuming nerve was revealed and drilling was too much) I called and they gave me another round of same filling, still lots of pain, then they recommended me to do root canal and arranged root canal consultation right away at the facility showed me how seamless they can do for root canal from making the crown to install the crown, and suggested me to get it done. It was a tooth never caused any problem, until their drilling. Now I have to deal with root canal???!( I had many root canal in past due to injury hence familiar with dental work) I found another dentist for second opinion who gave me some ideas of trying to save that tooth, I applied those and waited for another 6 month, that pain went away and I can still use that tooth today , withOUT root canal!!! I can't help thinking that there is profit driven motive in the whole thing, so use your best judgement!

Wayland Dental
Wayland Dental

I am sorry to hear how your visit has had a negative impact on you. We would love to discuss this with you especially since we believe that there maybe some sort of mix up on your behalf. We do not have a specialist that comes in so frequently where we would have been able to get you in for a evaluation quickly as you mentioned and furthermore we have searched our data base and you are NOT a patient of record nor do we have this type of scenario within our practice patient pool. Please call our office as soon as possible, we do appreciate it. Thank you!

CS G Published on Google

Fantastic experience: All of the people at Wayland Dental, from the delightful women at reception to all of the techs and doctors, couldn't be more pleasant and professional, especially Dr Putt and hygienist Ashley, who is extremely helpful and informative regarding oral hygiene. They set the standard for the highest quality in dental care.

Wayland Dental
Wayland Dental

Thank you for all that you shared and for being such a wonderful patient. We all look forward to seeing you each time you are scheduled to visit with us. We promise to keep up the good work and continue to exceed those standards!

Ellen Sabra Giannacopoulos Published on Google

Fantastic experience: I’ve been coming to Wayland Dental for over 10 years and they always do such a wonderful job. Everyone is so nice and accommodating! Highly recommend them!

Yang Wang Published on Google

Fantastic experience: Excellent experience. All the staff are very friendly and professional. Strongly recommended.

Richard Smith Published on Google

Fantastic experience: Had a great cleaning with Leslie Smith - she gave me some good insights into taking care of my teeth after some upcoming oral surgery I am having - very knowledgeable

Eric Plotnick Published on Google

Fantastic experience: Very helpful and friendly dental office. Glad I found Wayland Dental.

Peter Shepherd Published on Google

Fantastic experience: Leslie was top-notch in intake, gum health, cleaning and explaining any matters. Dr. Putt was thorough in evaluation and follow up with the treatment plan. Front desk associates were efficient & friendly at check-in, check-out and coordination of follow-up.

Wayland Dental
Wayland Dental

Peter, we are so happy to hear you had a great visit! Thank you for being our patient! We look forward to seeing you at your next visit with us!

Alan Klevan Published on Google

Fantastic experience: I love the professionals and staff at Wayland Dental! I had not been to a dentist in 10 years and I was recommended to this practice. They were knowledgeable, courteous, and accommodating! I highly recommend Wayland Dental!

Wayland Dental
Wayland Dental

Alan we are so glad to hear you had a great experience! Thank you!

neela gandhi Published on Google

Fantastic experience: Had the best dental experience! Dr.Michael Putt is so kind, thorough, meticulous and gentle and his assistant Dorothy and front desk team were also so thorough and pleasant. Would highly recommend this office for your dental care!

Wayland Dental
Wayland Dental

Thank you so much for your kind words! See you at your next visit!

Leslie Jacques Published on Google

Fantastic experience: I started going to Dr. Putt years ago when he first opened his practice in Wayland after serving in the army and have never looked back. This practice offers the best of everything - cutting edge state of the art technology; friendly, enthusiastic, and knowledgeable staff; high quality work; and accessibility when emergencies come up. Also, the office incorporates all the latest measures for to ensure a Covid safe environment. Patients and staff are required to wear masks, each room is equipped with air filters, and rooms are sanitized before a new patient enters the room. Yesterday, I saw Cyndi for a dental cleaning and couldn't have been more pleased. She is warm, personable and extremely competent. During the time I sat in her chair, she located a crack in a lower tooth, checked for recession, did a cancer scan, and slowly and carefully removed every bit of plaque and tartar on my teeth in a pain free efficient manner. The whole process was so comfortable and relaxing that I left feeling as though I had spent the afternoon at spa rather than in the dental chair.

Donna Putt Published on Google

Fantastic experience: Leslie did a very good job. Very professional. Highly recommend her.

Wayland Dental
Wayland Dental

Thank you for the 5 stars! See you next time!
-Leslie

Scott Published on Google

Fantastic experience: From the moment I walked in the door was greeted by absolute professionals. Very knowledgeable and listed all the options for my particular treatment. Excellent reference to oral surgeon and got me in for next day.

Wayland Dental
Wayland Dental

Scott, thank you so much for your kind words! See you at your next visit!

Helen Ritter-Johnson Published on Google

Fantastic experience: Everyone involved in my office visit was so pleasant and professional. Dr. Putt is simply the best; wonderful, caring personality and so experienced. The office is so pleasant and it adheres to all the pandemic protocol. And a plus, plenty of parking.

Wayland Dental
Wayland Dental

Thank you so much Helen, It was great to meet you! Thank for choosing us for your Dental Care. We look forward to seeing you at your next visit! Take care!

Christina Wood Published on Google

Fantastic experience: I loved my hygenist today. She was so efficient and personable. Highly recommend Wayland dental!

Wayland Dental
Wayland Dental

Thank you so much! Keep up the great work! See you at your next visit!

Jacqueline Levine Published on Google

Fantastic experience: Don’t love going to the dentist but great experience at Wayland dental. Front staff was very helpful. Dr. Dezube was very patient, explained things clearly and made me feel comfortable about my Crown. Would recommend.

Wayland Dental
Wayland Dental

Thank you so much for the kind words Jacqueline! We look forward to seeing you again!

Máira Alcântara Published on Google

Fantastic experience: Dr. Dezube is amazing! She has been taking great care of my teeth and monitoring my progress closely. She’s kind and always explains things in a way that is easy to understand. Dr. Putt is incredible and very patient! I love Wayland Dental and I’d recommend to anyone ♥️

Kyra Spooner Published on Google

Fantastic experience: I had an amazing experience at Wayland Dental! They are always so kind and welcoming there. I had Ashley as my dental hygienist, and she was spectacular; she was careful in her work, and just a nice positive presence. I strongly recommend her. Dr. Putt is also amazing and very nice. Best dental office ever!

Wayland Dental
Wayland Dental

Thank you Kyra for your kind words! We look forward to seeing you at your next visit!

Bri Hennigan Published on Google

Negative experience: This place use to be good with a friendly staff but there has been many changes and now has a horrible dentist. I do not remember her name but I believe she is the only female dentist. I went in today to have 2 fillings done. I was sent a payment estimate on the work being done. I was told by the Dental assistant Rosemary when I arrived that we were doing 2 fillings on my bottom teeth which I signed on the consent form for. At my last appointment I had with her she told me we would be doing the 2 bottom filling and removing bonding from an old retainer. (She said it was free of charge because it would be less then 5 minutes of work) Back to today when the dentist came in she said we are going to remove the bar and fix the 2 bottom teeth under the bar. Which she did I was in the chair waiting for the filling when she said we were done that I need to schedule another appointment for the two fillings and that one was bad I shouldn’t wait. I was very confused. I got out of the chair went out from saw the two fillings crossed of the checkout sheet. Then I was charged 211 for a procedure that I did not want and did not agree too. I asked the receptionist was I suppose to have fillings today? She said yes you were. I said please cancel all my appointments because I don’t know who decided what I was having done today but we are done here. I called and spoke to the office manager Chrystal and she was very apologetic and offered to refund me. She also confirmed that I was suppose to have fillings. After we hung up this dentist called to explain to me what happened but frankly I do not want excuses or reasons this whole this is very unprofessional a waste of my time. I have had these retainers for over 20 years why would any GOOD KNOWLEDGEABLE DENTIST think this was important when I need two fillings and I am out of the dental Insurance until January.

Jorge Alzate Published on Google

Fantastic experience: My hygienist was excepcional. She was caring, knowledgeable and very good at her job.

V. Morrill Published on Google

Positive experience: I've been going to Dr. Putt and Wayland Dental for over 15 years now (started at the previous practice that he took over) and it's usually a very good experience. All the hygienists are very good -- steady hands, pleasant and gently prodding about ways to improve brushing & flossing habits. They make a usually unpleasant dental cleaning session almost enjoyable. Dr. Putt is always gregarious and enthusiastic, while also being great at giving candid updates on my dental health situation (what needs doing, and what doesn't). Would definitely recommend it to someone looking for a new dentist.

Wayland Dental
Wayland Dental

Thanks for the wonderful thoughts Van! It has been great to help you with your dental needs for many years. Next time you are in, I would love to hear your ideas on how we can earn a 5 star review from you, we always strive for 5 star service! Keep up the great work between visits!
- Dr Putt

Brian Delaney Published on Google

Fantastic experience: The team at Wayland Dental runs an efficient operation, they are friendly, helpful and respectful! Great place !

Catie Hazen Published on Google

Fantastic experience: Friendly, efficient, gentle, same providers for years and years, and all the latest advances meaning everything and anything can largely be done in one visit.

Melissa Wolf Published on Google

Fantastic experience: It’s no secret that I’m not too crazy about the dentist. Avoid, delay reschedule. I have to say up till now that would be my habit. How ever my last few appointments at Wayland Dental have changed a life long preconception of the pain and discomfort of dentistry. Between gettin a cap, experiencing gum surgery and of course cleanings, I had a lot of time in the chair. But! Each experience was surprisingly easy to get through and the good dental professionals were kind and compassionate and understanding. My last cleaning with Michelle was almost a party! Thank you all for being such a great bunch! I will not cancel again!

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