Bay Area Kids Dentist Santa Clara
Welcome to Bay Area Kids Dentist, our pediatric dentist in Santa Clara, provides dental services for infants & children, including sedation & dental care for children with special needs. Our board-certified pediatric dentists in Santa Clara, Dr. Radwan, Dr. Mullen, Dr. Metwally & the rest of the Bay Area Kids Dentist team are specially trained to manage children's fears & apprehensions positively. As the leading kids' dentist near you, we aim to guide children in developing healthy oral hygiene habits. In the event of dental emergencies, our emergency pediatric dentist near you will deliver prompt treatment.
Choose the trusted children's dentist in Santa Clara & give your child the gift of excellent dental health. Call now!
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-15:30
- saturday: 8:30-15h
Photos of Bay Area Kids Dentist Santa Clara
Services and Treatments
Bay Area Kids Dentist Santa Clara: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Fantastic experience: They have a nice costumer service, the place is clean, and doctors are clear explaining issues.
Thank you for your kind review! We’re so glad you had a positive experience with our team and appreciated our clean, welcoming office and clear communication from our doctors. Thank you for choosing BAKD—we truly appreciate your trust in us!
Fantastic experience: Nice staff, informative dentist, helpful, great service.
Thank you for your kind review! We’re so glad you had a great experience and found our team friendly, helpful, and informative. We truly appreciate you choosing BAKD and look forward to seeing your family again!
Fantastic experience: Anjum was such a stellar help! She did so good with my two year olds first appointment. We will def make this our go to spot!
Thank you so much for the wonderful review! A first dental visit is such an important milestone, and we’re so happy Anjum helped make your two-year-old’s experience such a positive one. We’ll be sure to share your kind words with her! We’re thrilled to be your family’s new dental home and look forward to many more happy visits!
Fantastic experience: I had a really good and smooth experience for my son’s dental visit. Anjum was really kind and friendly. She took good care of my son. She also explained everything in detail. Doctor is also very good. Understood my concerns well. Overall I am happy with my experience!
Thank you so much for sharing your experience! We’re so happy to hear that your son’s visit was smooth and comfortable. Anjum will be thrilled to hear your kind words, and we’re glad our team took the time to explain everything clearly and address your concerns. Thank you for trusting BAKD with your son’s dental care!
Fantastic experience: Our son needed to be seen immediately and they were able to get us an appointment next day. The staff were excellent! They were compassionate, helpful, and overall amazing with my boys. One thing I especially appreciated was how thorough they were explaining everything for me and making me feel comfortable during the entire process. For a first visit, I would give them a 11/10!
Thank you so much for this wonderful review! We know how stressful it can be when your child needs to be seen quickly, so we’re especially glad we could get your son in right away and help your family feel comfortable and cared for. It means so much to hear that our team was compassionate, thorough, and great with your boys. An 11/10 for a first visit absolutely made our day! We look forward to seeing your family again!
Fantastic experience: The team at BAKD is absolutely wonderful. Every provider we’ve interacted with has been so kind, patient, and gentle with the little ones. My 4 year old is terrified of the dentist, but they took the time to make him feel safe and comfortable. Because of their care and encouragement, we were actually able to get his X-rays done, a huge milestone for our family! We’re incredibly grateful for the compassion and professionalism of the entire team. I can’t recommend BAKD highly enough for anyone looking for a pediatric dental office that truly cares about their patients.
Thank you so much for sharing this with us! Hearing that your son felt safe and comfortable enough to complete his X-rays is such a wonderful milestone, and we’re so proud of him! Our team knows that even small steps can feel like huge victories for children who are nervous about the dentist. Thank you for trusting BAKD to care for your family and for your incredibly kind recommendation. We look forward to celebrating many more successful visits with him!
Fantastic experience: My kids love this place. Maria was especially kind and patient with my daughters.
Thank you so much for your kind review! We love hearing that your kids enjoy coming to BAKD. We’ll be sure to share your sweet words with Maria—her kindness and patience help make dental visits a positive experience for our little patients. We appreciate your family trusting us with their smiles!
Fantastic experience: Ms. Leticia, Ms. Maria, Dr. Radwan and the entire staff were so helpful and friendly. There is also an adorable office dog
Thank you so much, Tarla! We're so happy you had such a great experience with Ms. Leticia, Ms. Maria, Dr. Radwan, and the rest of our team. We love creating a warm, welcoming environment for every family—and we're glad Dogtor Beau helped make your visit even more memorable! We truly appreciate your kind words and look forward to seeing you again soon.
Fantastic experience: If you have a 14month toddler and need to go and find an emergency dentist, plz choose this one. Dr. Metwally is very experienced. Highly recommended. He took out the metal object from my son's teeth in less than a minute. Plz go to him, and they are super friendly if you don't have insurance. Highly Highly Recommended!!!!
Thank you so much for your kind words and recommendation! We know how stressful a dental emergency can be, especially with a little one, and we're so glad Dr. Metwally was able to help your son quickly and comfortably. We truly appreciate you recognizing both his experience and our team's efforts to make families feel welcome and supported. Thank you for trusting us with your child's care—we're grateful for the opportunity to help when you needed us most!
Negative experience: AVOID AT ALL COSTS!!! Stopped taking our insurance and then sent us a bill for $48 after about a year since our last visit when we payed at the of care. Tried to force us to continue with a provider at a futher location and limited hours. Pushy and expensive, and they need to cancel this bill since we don't even go there. Called the number printed on my bill to discuss and it isn't even a working phone number. We had already left their dental office but this is outrageous. Avoid this place at all costs unless you like to be charged and arm and a leg and followed after you leave with extra charges for no services.
Thank you for sharing your feedback. We are sorry to hear about your frustration and understand how unexpected billing concerns can be upsetting.
Changes in insurance participation and provider availability can be challenging, and we strive to communicate these changes as clearly as possible. Because patient privacy is important to us, we cannot discuss specific account details publicly. We would welcome the opportunity to review your concerns regarding the balance and contact information provided on your statement.
Please contact our care team directly at 713-367-2871 or email [email protected], and Sarah our patient experience expert would be happy to assist you. We appreciate your feedback and the opportunity to address your concerns.
Fantastic experience: The staff is Very friendly and helpful and the dentist is one of the best we have met
Thank you for your kind words and for sharing your experience with us! We're delighted to hear that our team was friendly and helpful and that you had such a positive experience with our dentist. Providing exceptional care and making every visit comfortable for our patients and families is always our goal. We truly appreciate your support and look forward to seeing you again at your next visit!
Fantastic experience: Awesome folks who are very kind and helpful with anxious kids! Highly recommend!
Thank you for the wonderful review! We're so happy to hear that our team helped your child feel comfortable and supported during their visit. We know dental appointments can be challenging for anxious children, and creating a positive, caring experience is something we take great pride in. We truly appreciate your recommendation and look forward to seeing your family again soon!
Fantastic experience: Amazing job by Anjum! Our daughter has been scared of the cleaning and x-rays. Anjum became friends with her so quickly and knew what to do and how to talk with her. Our daughter got the cleaning done, as well as x-rays. And she came out happy! Awesome experience! Thanks Anjum and thanks Dr. Metwally!
Thank you for sharing this wonderful feedback! We're thrilled to hear that Anjum was able to help your daughter feel comfortable and confident during her visit. Building trust with children and creating positive dental experiences is so important to us, and we're delighted that she left with a smile after completing both her cleaning and x-rays. We'll be sure to share your kind words with Anjum and Dr. Metwally. Thank you for trusting us with your daughter's care—we look forward to seeing your family again soon!
Fantastic experience: Doctors and staff are very friendly and they did awesome work for my kids..I like it..thank you so much..
Thank you so much for the kind words! We’re so happy to hear you had a great experience and that our doctors and team took great care of your kids. We truly appreciate you choosing BAKD!
Fantastic experience: We’ve been coming here for years. Customer service team is great and the doctors are exceptional. I truly appreciate the doctors coming out and speaking with me in the waiting lobby. I love it here.
Thank you so much for your kind words and for trusting us with your family's care over the years! We are grateful for patients and families like you. It means a lot to hear that you've had positive experiences with both our customer service team and doctors. We believe that taking the time to connect with parents and discuss their child's care is an important part of what we do, so we're especially happy to hear that those conversations have been meaningful to you. We truly appreciate your support and look forward to continuing to care for your family for many years to come!
Fantastic experience: I had an excellent experience with Dr Radwan & Anjum in your office. They demonstrated a high level of professionalism, kindness, and attentiveness throughout my visit. Their calm and caring approach made me feel very comfortable, and I truly appreciated the quality of care and support provided.
Thank you so much for your thoughtful review! We are delighted to hear that you had an excellent experience with Dr. Radwan and Anjum. Providing compassionate, attentive, and high-quality care is at the heart of what we do, and it means so much to know that their professionalism and kindness helped you feel comfortable throughout your visit. We will be sure to share your kind words with both of them. Thank you for trusting us with your care, and we look forward to seeing you again soon!
Fantastic experience: RDA Ms. Anjum was amazing with my son. It was his first time to the dentist in 3 years, and she was so incredibly kind and patient with him, especially during the x-ray procedures. She gained his trust easily and was flexible with his shifting moods as he encountered some difficulty with taking his x-rays. We also saw Dr. Metwally and he was very kind and informative. BAKD came highly recommended from my family’s usual dental practice, and we are so glad they referred us. If you have concerns about your child being afraid to go to the dentist, this is the practice for you. The entire staff is amazing.
Thank you so much for your thoughtful review! We are delighted to hear that Anjum helped make your son's visit such a positive experience. Building trust with children—especially after time away from the dentist—is incredibly important, and we're so glad her patience, kindness, and flexibility helped him feel comfortable throughout the appointment.
We're also happy to hear that your experience with Dr. Metwally was informative and reassuring. Providing compassionate, high-quality care while helping children feel safe and confident is at the heart of what we do.
Thank you for trusting us with your son's dental care and for the kind recommendation. We truly appreciate your family's support and look forward to seeing you both again at future visits!
Fantastic experience: Piece a cake piece of pie! When I went to go check on my son, he was giggling through his treatment. That’s how comfortable he is with Dr Metwally and the Dental assistant Mel! So thankful for their services! I appreciate everyone at Bay Area Kids Dentist. You guys are truly the best.!
Thank you so much for your wonderful review! Hearing that your son was giggling during his treatment absolutely made our day! Helping children feel comfortable, confident, and even have fun at the dentist is exactly what we strive for.
We are thrilled to hear that Dr. Metwally and Mel helped create such a positive experience for your son. We will be sure to share your kind words with them and the rest of our team. Thank you for trusting Bay Area Kids Dentist with your family's dental care and for your heartfelt support. We look forward to seeing you again soon!
Fantastic experience: Staffs are friendly. Our child is young and tough, they manage to clean his teeth quick.
Thank you for the 5-star review, Brielle! We're so happy to hear that you had a positive experience with our team. We know that dental visits can be challenging for little ones, and our staff works hard to make each appointment as comfortable and efficient as possible. We appreciate your kind words and look forward to seeing your family again at your next visit!
Fantastic experience: I wanted to take a moment to share my recent experience with Bay Area Kids Dental team. The staff were incredibly welcoming. In particular, Anjum stood out as truly awesome. She was not only informative but took the time to carefully explain through each step of the procedure, ensuring that there were no surprises along the way. Her thoroughness and professionalism made a significant difference for my kids and I believe that kind of dedication deserves recognition. Thank you for having such outstanding team members who prioritize clear communication and excellent service.
Thank you so much for taking the time to share your experience! We are delighted to hear that you and your children felt welcomed by our team.
We especially appreciate your kind words about Anjum. Providing clear communication and helping families feel comfortable and informed throughout their visit is something we take great pride in, and we're thrilled to hear that her thoroughness, professionalism, and caring approach made such a positive impact. We will be sure to share your recognition with her.
Thank you for trusting Bay Area Kids Dentist with your children's care. We are grateful for your support and look forward to seeing your family again soon!
Negative experience: I don’t usually leave such reviews, but this experience was disappointing. I was initially told they accepted my insurance, only to later receive a bill for hundreds of dollars stating they are out of network. While the staff is friendly, there seems to be a lack of clear and accurate communication around important matters like billing. I also had an unsatisfactory experience with one of the doctors, though I am willing to give the benefit of the doubt that it may have been an off day. That said, I won’t be bringing my kids here again. It’s simply not worth it.
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
We understand how frustrating unexpected healthcare costs can be. While our team makes every effort to provide accurate insurance information and estimates based on the information available at the time of scheduling and treatment, insurance benefits and network participation can be complex and are ultimately determined by the insurance carrier. We regret any confusion regarding your coverage and financial responsibility.
We also appreciate your comments regarding your clinical experience. Providing exceptional care and clear communication are priorities for our team, and we take concerns like yours seriously.
Thank you for recognizing our staff's friendliness. We would welcome the opportunity to learn more about your experience and address your concerns directly. Please feel free to contact our office and ask to speak with our management team.
We wish you and your family all the best.
Negative experience: I feel sad updating this after being a long time BAKD family. When we joined in 2019, we had an amazing experience. Staff was warm and kind and our kids always looked forward to going. Over the past two years, we have noticed significant change in how the BAKD Santa Clara office was run. On more than one occasion, the dental staff were reprimanded by the lead dentist (Dr. Radwan) in front of us, making us feel super uncomfortable, even when our hygienists had done a good job. We also had Dr. Radwan suggest a cavity filling and sealant for one of our kids. We took the day off of work and our daughter missed school to get to the appointment, only to be told that day that actually she didn't have a cavity that needed to be filled, and that they needed to look at the X rays again. On top of everything else, BAKD no longer accepted Delta Dental, and it became the patients responsibility to pay upfront and then get reimbursed and manage the go betweens of insurance and the dental office. We have since left BAKD and continue to get automated appointment reminders and billing requests, even when we have not been enrolled in over a year. When we call, it goes to voicemail and no one returns our call.
Thank you for taking the time to share your feedback and for being part of the BAKD family for so many years. It is especially disappointing to hear from a long-time patient whose earlier experiences with our office were so positive.
We sincerely apologize that your recent experiences did not reflect the level of care, communication, and service that you had come to expect from us. We understand how frustrating it must have been to experience changes in the office, confusion regarding treatment recommendations, insurance-related challenges, and continued communications after your family had already transferred care.
We appreciate you bringing these concerns to our attention. Feedback from long-time families is incredibly valuable, and we take it seriously as we continue working to improve both the patient and family experience.
Thank you for trusting us with your children's dental care over the years. We are sorry that we did not meet your expectations in the end, and we wish you and your family all the best moving forward.
Fantastic experience: The visit to BAKD was great. The Santa Clara office felt warm and welcoming. The service from the receptionist to the dentist was amazing and I am happy form a lasting relationship with you all. We are completely satisfied!
Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience at our Santa Clara office. Creating a warm, welcoming environment and providing exceptional service from the front desk to the clinical team are priorities for us, so it means a great deal to know that reflected in your visit.
We are honored to have earned your trust and are excited to build a lasting relationship with your family. Thank you for choosing Bay Area Kids Dentist, and we look forward to seeing you again soon!
Fantastic experience: Bay Area kids dentistry is always such a wonderful place. Yesterday I was there for general cleaning for my daughter. Maria was awesome. She made it so easy for my daughter while providing all the information Dr Matwali as usual was super courteous and to the point Way to Go BAKD
Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that your daughter's visit went so well.
Maria will be delighted to know that her kindness, gentle approach, and thorough communication helped make the appointment a positive experience. We're also happy to hear that Dr. Metwally continues to provide the courteous and efficient care you've come to expect.
Thank you for your continued trust in Bay Area Kids Dentist. We truly appreciate your support and look forward to seeing your family again at your next visit. Way to go, indeed!
Fantastic experience: Knowledgeable and friendly staff. My son loves Dr. Radwan and enjoys going in for his regular visits. When we first went in, his teeth were not in a good state with multiple cavities. Thanks to Dr. Radwan’s expertise and great work, his teeth are now healthy and staying cavity free.
Thank you so much for your thoughtful review! We are delighted to hear that your son enjoys coming to see Dr. Radwan and that our team has helped make dental visits a positive experience for him.
There is nothing more rewarding than seeing a child's oral health improve over time, and we're thrilled to hear that his teeth are now healthy and staying cavity-free. We appreciate your trust in our team and your partnership in helping your son maintain a healthy smile.
Thank you for your kind words about our staff and for allowing us to be part of your family's dental journey. We look forward to seeing you both at future visits!
Fantastic experience: Amazing experience for our family. We were looking for teeth treatment for our son pretty urgently, Monica friendly helped me to find appointment in a couple of days for consultation and treatment at the same time. We got lucky to meet Dr. Metwally who explained the situation clearly, explained us our options and answered all questions. The treatment went well, I liked how Dr. Metwally and his assistant Lupita worked with my son to make the process smooth. It was pleasant to interact with all members of BAKD staff. Thank you so much for the care!
Thank you so much for your wonderful review! We are thrilled to hear that your family had such a positive experience with our team.
We'll be sure to share your kind words with Monica, Dr. Metwally, and Lupita. We're so glad Monica was able to help find an appointment quickly when your son needed care, and that Dr. Metwally took the time to clearly explain the situation, review your options, and answer all of your questions. It's also wonderful to hear that he and Lupita helped make the treatment process smooth and comfortable for your son.
Providing compassionate, high-quality care and making families feel supported every step of the way is what we strive for every day. Thank you for trusting Bay Area Kids Dentist with your son's care. We truly appreciate your support and look forward to seeing your family again in the future!
Fantastic experience: This dental office is awesome! We've been going to Bay Area Kids Dentist since our child was 2, she's now 9. We initially went in as an emergency consultation because our daughter fell with something in her mouth that caused some trauma. From the first visit we knew this was a wonderful place with great Dentists and staff that know how to work with children. The office has a kid friendly waiting room as well as TV for kids to watch while being looked at. Everyone that has helped us has been great, from the front office people to the dental assistants and dentists. Today we were helped by Dr. Metwally & Haley. We've seen other dentists & assistants here like Dr. Amanda Tsoi & Jennifer, they are all wonderful. My child is not at all scared of going to the dentist because she's always had such a positive experience with everyone at Bay Area Kids Dentist. I would recommend this dental office to anyone with children. They know how to communicate well with children and help them feel comfortable.
Thank you so much for your thoughtful and heartfelt review! We are honored that you trusted us with your daughter's care following such a stressful accident.
It means so much to hear that from your very first visit, our team helped your family feel welcomed, supported, and comfortable. Creating a positive experience for children is at the heart of what we do, and we're especially happy to know that your daughter feels confident and unafraid when coming to the dentist.
We will be sure to share your kind words with Dr. Metwally, Haley, Dr. Amanda Tsoi, Jennifer, and the rest of our team. They will be delighted to know they made such a positive impact on your family's experience.
Thank you for recognizing everyone from our front office team to our clinical staff. We truly appreciate your recommendation and your trust in Bay Area Kids Dentist. We look forward to continuing to care for your daughter's smile for many years to come!
Fantastic experience: My seven year old son said the experience was “amazing”.
Thank you for the 5-star review! Hearing that your seven-year-old described the experience as "amazing" is one of the best compliments we could receive. Our team works hard to make every visit fun, comfortable, and positive for children, and we're thrilled to know we succeeded. Thank you for trusting us with your son's dental care—we look forward to seeing his smile again soon!
Fantastic experience: Having a therapy dog available to help reduce anxiety and make children feel more comfortable during a procedure was truly wonderful. Dr. Amanda and her team were incredibly patient, kind, respectful, and supportive throughout the entire experience. Happy kiddo ✅
Nallely - Thank you so much for sharing your experience! We’re so happy your child felt comfortable during their visit. Helping children with dental anxiety feel safe and supported is incredibly important to us, and our therapy dog is a special part of creating a calm, positive environment for our young patients. Dr. Amanda and our team are dedicated to providing gentle pediatric dental care so every child can leave feeling proud and happy. We truly appreciate your kind words and look forward to seeing your kiddo again! ✨
Fantastic experience: The dentists are super professional and efficient. The staff were friendly.
Thank you for your kind review! We're so pleased to hear that you found our dentists professional and efficient and that our staff provided a friendly experience. Our goal is to deliver high-quality care while making every visit as welcoming and comfortable as possible. We truly appreciate your support and look forward to seeing you again soon!
Fantastic experience: This was our first visit to this new dental office, and we had a wonderful experience. Our 3-year-old usually cries at dental appointments, but this time he didn’t cry at all — the staff made him feel comfortable and relaxed from the start. Nothing felt rushed, which really helped everything go smoothly. We like Anjum, she is really kind and friendly!They had TVs to watch and small prizes afterward, which made it fun for him. The doctor was also very patient and took the time to clearly explain everything to us. We truly enjoyed our visit and are very happy we found this place!
Thank you so much for your thoughtful review! We are delighted to hear that your family's first visit with us was such a positive experience.
It's especially wonderful to know that your 3-year-old felt comfortable and relaxed throughout the appointment. Helping young children build confidence at the dentist is one of our greatest goals, and we're thrilled that our team was able to make the experience enjoyable for him. We'll be sure to share your kind words with Anjum—she will be so happy to hear that her friendliness and kindness made such a positive impression.
We're also glad you appreciated the TVs, prizes, and the time our doctor took to answer your questions and explain everything clearly. Creating a fun, welcoming, and unhurried environment for families is very important to us.
Thank you for trusting us with your child's dental care. We are so happy you found us and look forward to seeing your family again soon!
Fantastic experience: Great experience with Bay area kids dentist. Anjum took a great care of our kid. We are glad to choose BAKD for our child
Thank you so much for your kind review! We are delighted to hear that you had a great experience with Bay Area Kids Dentist.
We'll be sure to share your wonderful feedback with Anjum. Providing gentle, compassionate care and helping children feel comfortable during their visits is something she does exceptionally well, and we're so glad she made a positive impact on your family's experience.
Thank you for trusting us with your child's dental care. We are honored that you chose Bay Area Kids Dentist and look forward to caring for your child's smile for years to come!
Fantastic experience: This review is long overdue.I went here years ago when I was child.The staff here were always so kind and helpful.There so much good things I can say about this dentist.......
Thank you so much for your heartfelt review! It means the world to us to hear from a former patient who still remembers their experience years later.
We're honored that our team made such a positive impression on you during your childhood. Creating a welcoming, caring environment where children feel comfortable and supported has always been our goal, and it's incredibly rewarding to know those memories have stayed with you.
Thank you for taking the time to share your kind words, even years later. We truly appreciate your support and wish you all the best!
Fantastic experience: We’ve had the best experience with Bay Area Kids Dentist! They have been the best to our daughter and have taken the best care of her. All locations definitely work well together and as a team. I couldn’t be any more pleased with our experience!
Hannah- your words mean the world to us. We can’t wait to see how your daughter and her smile grow! ♥️BAKD
Fantastic experience: We always have such an excellent experience at BAKD. Dr Metwally explains everything very clearly and the whole team is great at building relationships with the kids and gaining their trust. Thank you so much!
Thank you so much for the wonderful feedback! We’re so glad to hear you had an excellent experience and that Dr. Metwally and the team made everything clear and comfortable for your kids. We truly appreciate your trust in BAKD!
Fantastic experience: Been going here for years. Love this dental practice. I have four kids so I often have to jostle some times around and Monica at the front desk is always so helpful and knowledgeable. She always goes the extra mile to make sure my questions are answered.
Thank you for being with us for so many years! We truly appreciate your loyalty and kind words. We’ll be sure to share this with Monica—she’ll be so happy to hear it. We’re always glad to help make visits with four kids a little easier!
Positive experience: Staff are incredibly nice and helpful, and the dental work is good and thorough. My kids have been going there (and their orthodontics location for braces) since the beginning and never developed any fear of dental maintenance or procedures...lol. It is a bit hard to make appointments outside of school hours and it is a bit on the expensive side though.
Thank you so much for sharing your experience and for trusting us with your kids’ dental and orthodontic care over the years! We’re especially glad to hear they’ve grown up feeling comfortable with dental visits—that means a lot to our team. We also appreciate your honest feedback about scheduling and cost, and we’ll be sure to share it with our leadership as we continue looking for ways to improve. Thank you again for being part of the BAKD family!
Negative experience: Doctors are costly. We have good insurance, and for basic checkup it exceeded the allowed cap.
Dear Aditya I am sorry you felt the service wasn’t worth the cost. Unfortunately some insurances do not cover procedures at 100% of the fees charged. If you’d like to discuss your bill please reach out to me, Sarah. My email is [email protected]. Wish hope your family is safe and healthy this holiday season.
Fantastic experience: Patient and kind staff who performed an thorough exam. Thank you! My kids look forward to coming to the dentist’s office
Hi Meera! Thank you so much for your 5-star review!
Fantastic experience: We can't thank Dr. Radwan and the team enough for squeezing us in for an emergency visit. We had a scary dental accident with our baby when traveling, and Bay Area Kids Dentist was our first call. Dr Radwan was so compassionate from the moment we contacted him in the evening after regular office hours. The doctor saw us immediately when we got back the next day. The team stayed calm, moved quickly, and had the issue resolved when we were in panic. The level of care and urgency they showed was incredible. Truly a lifesaver for our family!
Fantastic experience: Great place for kids dentistry needs! We have been coming here for years. Staff is very friendly and caring. The doctor is amazing and gives great advice for teeth care!
Fantastic experience: We’ve been coming here with each of our kids and have always had positive experiences with the whole care team at Bay Area Kids Dentist.
Fantastic experience: Friendly staffs. Maria was patient and friendly going through our kids dental instructions and cleaning. 2 thumbs up for the dental team. Thank you all.
Fantastic experience: Everyone is wonderful at all the Bay Area Kids dentist locations! We have NEVER had any problems.
Fantastic experience: Thank you so much, Joy, Monica and Dr. Ching for making my child’s first dentist visit such a pleasant and amazing experience! You guys are so kind, warm, caring and professional, we can’t wait to visit back and would definitely recommend to anyone who is looking for a pediatric dental clinic.
Cathy - We are so glad you found your dental "home" at Bay Area Kids Dentist. We can't wait to see you for your next visit!
Negative experience: We chose this practice for our children, but the administrative and billing experience has been profoundly frustrating and costly. We were explicitly told by a staff member/insurance agent that our insurance coverage had been successfully changed in their system. Based on this direct misinformation, we proceeded with the service, paying the full out-of-network cost upfront. It later became clear the change was never correctly registered in their system, leading to the incorrect out-of-network charge. The core issue here is not the policy itself, but the staff error that caused us to incur a significant payment. We have attempted to resolve this issue and receive our full reimbursement multiple times (four times, as of today's date). During these conversations, staff have consistently deflected the conversation by focusing on irrelevant policy details they didn't cover, instead of addressing the core problem: the error that caused our upfront payment and the timeline for our reimbursement. We are still waiting for our money back. This lack of accountability, refusal to confirm a concrete reimbursement date, and the effort to continually deflect responsibility for their internal mistake is unacceptable customer service. We cannot recommend a practice that handles billing and patient resolution this poorly.
Thank you for sharing your feedback. We are sincerely sorry for the frustration this situation has caused you and your family. We take responsibility when an experience falls below our standards, and we understand how upsetting it is when financial matters feel unclear or delayed.
To clarify, your reimbursement is tied to the insurance claim currently being processed with your carrier. While we understand the desire for an immediate refund, we are required to allow the insurance adjudication process to fully complete before issuing final reimbursement, as this ensures accuracy in the amount owed back. We know these timelines can be frustrating, and we apologize for the inconvenience this has caused.
We did receive your call today at 12:10 PM, and our leadership team, including myself and our Office Manager, is currently reviewing the recorded call to ensure we fully understand the communication concerns you mentioned.
Our goal is never to deflect or avoid accountability. We are committed to resolving this and improving our processes, and we appreciate your patience while the insurance portion finishes and reimbursement is completed properly.
I would value the opportunity to speak with you directly so that we can finalize the next steps and provide a clear timeline. Please reach out to me, Sarah — Patient Experience Manager, at [email protected] and I will personally assist you right away.
We truly appreciate your family and hope we can restore your trust in our care.
Warmly,
Bay Area Kids Dentist Leadership Team
Fantastic experience: Maria was so great encouraging him during his X-rays and giving only a small amount of the fruity toothpaste so it was a much better experience for him.
Fantastic experience: Kind and friendly staff. Doctor always does deep examinations every time we visit and provide valuable advise to kids about oral health.
Fantastic experience: The entire staff and dentists are amazing. My kids both feel very comfortable during their check-ups. They love watching a show during their teeth cleaning. And the way they explain how important it is to floss is great. We are more than happy
Carolina - thank you for your kind words! We are so happy your kids feel comfortable in our office, and that we've done our job explaining how to take the best care of their teeth at home! - Bay Area Kids Dentist
Fantastic experience: They are always great! We been with them for years. What we like the most is the way they explain the issues, how professional they are in correcting issues but also in preventive care. I’d recommend Bay Area kids dentist for any age kids.
Alfonso - Thank you for your kind words. We are grateful for your loyalty over the years, and we look forward to seeing you next time! - Bay Area Kids Dentist
Negative experience: While the staff is friendly, we were not informed beforehand that most of the doctors are out of network. This lack of transparency led to significantly higher out-of-pocket costs compared to other dental offices. Clear communication about network status would have been appreciated.
Archana - I am so sorry you had an experience less than ideal. I would love to follow up with you as I am the patient experience manager. My email is [email protected]. I hope to hear from you soon.
Fantastic experience: We had a fantastic experience at Bay Area Kids Dentist! My son had a wonderful time during his visit. Miki was incredibly patient and kind, making sure Max felt comfortable throughout the entire process. Doctor is super duper professional and kind. The office is equipped with toys and movies to watch while getting teeth cleaned, which kept Max entertained and happy. The whole visit went smoothly, and I'm thrilled to report that Max didn't cry at all. His teeth are clean, and he left with toys and a big smile on his face. We absolutely love this place and highly recommend it! We also met Jennifer over the weekend, and she was amazing. She spent time listening and talking to Max while he was waiting for the dentist. Every one in the office so patient and kind. I can definitely feel that they truly care about kids at this place. Highly recommend!
Hi Em! Thank you so much for sharing your positive experience. We're delighted to hear that Max had a wonderful time during his visit. Miki's patience and kindness, along with the professionalism of our doctor, are what we strive for. We're glad the toys and movies kept Max entertained and happy throughout the process. It's great to know that the visit went smoothly and Max left with a big smile and clean teeth. We look forward to seeing you and Max again! :)
Fantastic experience: Great experience every visit. Appointment starts/ends on time which makes it super easy with getting in and out of the appointment and back into class. My kid always looks forward to going and getting his teeth cleaned.
Fantastic experience: My son likes here. The dentist and staffs are very friendly
Fantastic experience: I have had good experience at this place. Everyone is very friendly and made my 5 year old felt very comfortable with the whole process. I will definitely recommend.
Fantastic experience: They’re great with my 7 year old! Taking her to the dentist has never been easier. At our previous dentist, she was always terrified, but here she feels calm and relaxed. Everyone is so kind and patient we’re really happy we made the switch!
Kassandra - to hear that your child is now calm and relaxed means the world to us. We are grateful you made the switch as well, and we can't wait to continue taking great care of your daughter's smile! - Bay Area Kids Dentist
Fantastic experience: So happy to find this place! The entire staff is great with children and through with explaining whats going to happen to the child and parent. I wish they could do my teeth!
We wish we could handle your dental care as well! We are thrilled you have had a wonderful experience and are grateful you chose BAKD!
Fantastic experience: Amazing friendly staff and dentist! I’m so relieved to have found this practice. Dr. Yahya is fantastic with children — my son always giggles and enjoys his visits while watching his favorite shows. They make dental visits so easy and relaxing. Highly recommend to parents with young kids (especially those with cavity-loving teeth! )
Sameena - it brought a smile to Dr. Radwan's face to hear that your son giggles and enjoys his visit! We couldn't be happier to hear that you're happy to call BAKD your dental "home"!
Fantastic experience: We have been coming to the Bay Area Kids Dentist for the past 10+ years. The kids love the atmosphere and their dental needs are well taken care of. Dr. Radwan and Dr. Metwally are our fav.!
Hi Husain! We're so happy to hear about this. Thank you for being part of our growing BAKD community!
Fantastic experience: My three kids (ages 10, 14, and 16) have been going here for a quite a few years now. We always have florist experiences with the doctors, hygienists, and entire staff. They do a great job being gentle with the kids, while also educating them on proper oral hygiene at home. We have had some pretty negative and traumatic experiences with other dental clinics in the past, but I have nothing but good things to say about Dr. Christine. A couple of my kids are on the spectrum and she is just really great with them. The office is a little far from my home, but it’s worth the drive.
Positive experience: It was great experience that the doctor and the assistant tried to comfort our kid so the process was relatively smooth. The only one thing can be improved is the appointment time was changed a couple times and it was a bit difficult to find a time that works for both sides
Fantastic experience: My daughter is visiting for the summer and her tooth broke and she was in pain. Was looking for a dentist all over the place and no one wanted to take new patient emergency. This place was able to find an office that was able to take us in 1hr and great service, friendly staff and extreme professionalism and understanding of situation. Thank you guys.
Hi Eugene! We're so glad that we were able to assist you on the emergency. Thank you for taking the time to leave a review. See you in your next visit!
Fantastic experience: Wonderful staff and great dentists! I have brought my teens here since they were little kids and it was nice to know we never had to look elsewhere for good dental care.
Fantastic experience: Dr Romy is a wonderful dentist to my family. Have been going for many years and every visit with him is pleasant. He is very attentive, does quality care , always takes time to explain details of treatment and makes us comfortable during treatment. my daughter is doing braces and her experience of treatment has been wonderful. I Will recommend him. He is the best dentist ever.
Fantastic experience: We have been seeing Dr. Metwally for the past 13 years. He has been incredible throughout. He is extremely thorough and patient. He always take time to answer all our questions patiently and never rushes us. Both our kids are totally in love with him. The staff have been consistently kind and warm as well. All in all it’s always been a pleasant experience visiting BAKD!
Fantastic experience: I really enjoy taking my son to this dental office. The staff are friendly and prompt. And also great with kids!! I would highly recommend it!!
Fantastic experience: Taking my kids to BAKD for more than 10yrs or so.. From staff to the doctors they are so welcoming and super humble. May Allah bless BAKD family( Ameen)
Positive experience: This location always make us wait for more than 45mins even with appointment. Looks like they overbook appointments and don’t honor the appointment time. The service from the dentists and the helpers is good.
Fantastic experience: Anjum made my son's first visit an awesome one. Anjum was incredibly patient which helped my son stay calm and kept him listening. And Dr Irene Ching was Fantastic! It was quick and easy
Thank you so much for sharing your experience! We’re thrilled to hear that Anjum helped make your son’s first visit such a positive one — patience goes a long way with our little patients! We’ll be sure to pass along your kind words to Dr. Irene Ching and the team. We’re so glad everything was quick, easy, and enjoyable for your family!
Fantastic experience: We had a great experience and fun time. Dr.Irene Ching and Ms.Leticia were extremely gracious and kind. My kid always has a fun during his cleanup time and checkup here. Happy place for kids and their parents. Thank you !! J
Hi Janani! We are so happy you had a wonderful experience with our team. We look forward to seeing your family again soon, keep smiling!
-Bay Area Kids Dentist
Fantastic experience: My 3 years old daughter hurt her incisor teeth last weekend. As she is too little to cooperate to take a clear X-ray espeically in Dr. office. I just got a very misleading X-ray with noise which show that there is suspect crack on the root of incisor teeth. Dr. Radwan is a very professional and experienced pediatric dentist. After he listened to my description about my daught he checked my daughter teeth and said he don't think it is a real crack because there is no movement for my daughter teeth. If there is a such crack on incisor teeth the incisor teeth should move. Dr. Radwan said there is no need to take a X-ray. Before Dr. Radwan checked my daughter's teeth, three experienced dentists confirm it is a crack based on the same noisy X-ray and my descript. After I insist to taking a X-ray to confirm whether it is a real crack, he agree to take a X-ray. After getting a clear X-ray we finally confirm it is not a real crack on teeth just as Dr. Radwan judgement based on his experience and check before taking a clear X-ray. Miss Leticia helped to relax my daughter during check and it is the first time my daughter fully cooperate to go through all Dr. Radwan check and take X-ray. My daughter use to refuse and cry to cooperate with any Dr. check or treatment which always make the check fail. It is really a wonderful experience with Dr. Radwan and Miss Leticia in Bay Area Kids Dentist.
Thank you for your wonderful 5-star review! We're thrilled to hear about your positive experience with Dr. Radwan and Miss Leticia. We're happy we could make your daughter feel comfortable and provide the care she needed. We look forward to seeing you soon!
Fantastic experience: We had a great experience from the very start, thanks to the efficient and insurance-savvy front desk staff. Dr. Kim and her team are absolutely amazing! My kids love the office they made them feel comfortable and ensured it was a happy experience overall. Two of my children are autistic, and it can be challenging to get their cooperation, but the team truly worked their magic. They were patient, understanding, and knew exactly how to help my kids feel at ease. I’m incredibly grateful for the care and professionalism shown by everyone at the office.
Fantastic experience: We had a wonderful experience! The service was outstanding, and they made sure my kids felt completely comfortable. Dr.Kim, Monica, Laticia, and Maria are not only helpful but also true experts at what they do. Now, instead of being afraid of the dentist, my kids actually look forward to their visits!
Thank you for sharing this wonderful update! Hearing that your kids now look forward to their visits absolutely makes our day. We’ll be sure to pass your shout-outs along—Dr. Kim, Monica, Laticia, and Maria will be thrilled to know their care and expertise made such a difference. We can’t wait to welcome your family back and keep building on this great momentum!
— Bay Area Kids Dentist
Fantastic experience: This pediatric dental office is truly amazing! From the moment you walk in, you feel welcomed and cared for. The doctors and assistants have the best bedside manner—they are so gentle, patient, and great with kids, which makes every visit stress-free and positive. A special shoutout to Monica at the front office—she is the absolute best! She’s so helpful, kind, and always goes above and beyond to make sure everything runs smoothly. Scheduling, check-ins, and any questions I’ve had are handled quickly and with such a friendly attitude. If you’re looking for a dental office that combines professionalism, warmth, and genuine care for children, this is the place. I couldn’t recommend them more!
Thank you for this incredible review! Hearing that you felt welcomed from the moment you walked in—and that our doctors and assistants made each visit gentle, patient, and truly kid-friendly—means everything to us.
We’ll make sure Monica sees your shoutout; she takes so much pride in keeping scheduling, check-ins, and questions smooth and friendly. We’re grateful for your trust and honored to be your family’s dental home.
— Bay Area Kids Dentist
Positive experience: Came in for a double appointment as I have 2 kids. When I arrived, I discovered my appts were moved, but was told we can still be seen today. Ended up waiting almost an hour and had time for only 1 child which. Staff was nice and apologetic and suggested a system/admin issue. I’ve been bringing my kids here for 2.5 yrs and it’s always been a smooth process, so I hope this was just a fluke.
Thank you for bringing this to our attention—and for your patience today. We’re truly sorry about the schedule change you weren’t expecting, the long wait, and that we could only see one of your kids. That’s not the experience we aim to deliver, especially for a double appointment. We value your 2.5 years with us and want to make it right: we’ll reserve back-to-back time for both kids at your convenience and add an extra confirmation check before your visit.
If you’re open to it, please reach out to our Care Team Manager - Sarah at [email protected] so we can set this up and prioritize your family on the schedule. We appreciate your grace and the chance to earn back a smooth experience next time.
— Bay Area Kids Dentist
Negative experience: If I could give it a zero I would first they told me and my wife that thier would be no problem for reimbursement as soon as our medical is approved for our autistic son we would get our money back. Which they lied about they dont take medical at all on top of that they said they work well with special needs children they were horrible handling my autistic children and instead said we have to put them to sleep we can handle it so thats 1500 starting. Them saying don't worry you get your money back from medical is all lies we already paid them 3000 for our son. I wish we would have researched more cuz they lied and it makes me wonder how many other people did they lie too. If you have autistic children dont bring them here thier solution is putting them to sleep. Zero all the way
Negative experience: If I could give this practice negative stars. They recently went out of network with Delta Dental and will not mention it to you on the time of booking your appointment. They charge you the full fee ( which is unreasonably higher than other practices). They say they will submit a claim for it, which they didn't in my case until I called them after a month to check on it and they made up some excuse about it not going through!! They will not call you back or respond to your text messages when you have an insurance question or you ask them about the reimbursement check. I have called them more than 5-6 times this week to get my money back which delta dental paid them on top of the money that they charged me, only to be listening to different excuses!!! I suggest anyone looking for a kids dental pediatrician to avoid going there. I have spoken to my insurance company about this whole matter and they are going to run an investigation against this practice. They used to be good, but the front staff is horrible at communicating and disclosing all important payment related information. They are out there only to make money out of their patients!
Fantastic experience: Everyone including the staff, nurses and the doctors are doing an amazing job. We have with them for the past 14 years and very thankful for that
Thank you for being with us for 14 years—we’re incredibly grateful for your trust. It means so much to hear that our whole team has made your visits positive. We’re honored to care for your family and look forward to many more healthy smiles ahead.
— Bay Area Kids Dentist
Fantastic experience: Dr Radwan and his team are so educational and sweet! They took the time to really teach me how to brush my son’s teeth offering tips and colorful tablets so I can see how I’m brushing. Our delta dental PPO covered the entire visit.
Thank you for the kind words! I’m so glad the hands-on coaching and the colorful disclosing tablets made brushing at home easier—turning technique into a fun routine is exactly the goal. It’s also great to hear your insurance coverage went smoothly. If you ever want a quick refresh on brushing or flossing, just ask at your next visit—I’m happy to walk through it again.
— Dr. Radwan
Bay Area Kids Dentist
Fantastic experience: Bay Area Kids in Santa Clara was our first check-up. It was a success and painless for the baby.
Thank you for trusting us with your baby’s very first check-up—we’re thrilled to hear it was a success and painless! We loved meeting your little one and look forward to keeping those happy, healthy smiles coming.
— Bay Area Kids Dentist, Santa Clara
Fantastic experience: We saw Dr. Mullen and Anju her assistant and were so pleased and grateful for the best experience. Dr. Mullen is smart practical and great with kids!
Thank you for sharing this! We’re so glad your visit with Dr. Mullen and Anjum was such a great experience. Hearing that the care felt smart, practical, and kid-friendly is exactly what we hope for every family. We’ll pass along your kind words—they’ll be thrilled. See you next time!
— Bay Area Kids Dentist
Fantastic experience: From the moment I walked into my kid dental clinic, the staff was warm, welcoming, and highly professional. Dr.Anjom hyginest took the time to explain the entire procedure clearly and made sure my kid was comfortable throughout the appointment. The clinic is clean, modern, and well-equipped, and the care I received was top-notch.
Divya - thank you for your 5-star review!
Fantastic experience: Had a great experience for my son’s first dental visit. Anjum was his dental hygienist and treated him with lots of care and made him feel very comfortable through out his visit. Staff was super friendly- definitely recommend BAKD
Fantastic experience: We’ve been visiting Bay Area Kids Dentist in Santa Clara for the past 10 years and have had nothing but great experiences! The staff is always friendly, professional, and caring. A special shoutout to Nurse Anjum—she was amazing during our recent visit. She explained the importance of flossing in such a thoughtful and engaging way that it really made an impact. Both my kids love this place! Truly grateful for the consistent care and support over the years. Highly recommend this place to all parents!
Negative experience: First, let me say that our experience on the medical/dental side of things with Bay Area Kids Dentist has always been good. If that was the only aspect of our experience, we'd happily give a 5-star rating, like many other reviewers. Unfortunately, this hasn't been the whole picture. After switching to a new insurance provider in September 2023, we routinely asked over a number of visits whether our insurance was accepted. And each time we received assurance that "yes", it was. We received preventative services only (which our insurance covered at 100%) yet would receive a bill for roughly $100 per visit/per child. When we inquired about this, we were directed to their billing department. I personally made an effort for over a month to contact them, then started working with our insurance broker, who continued trying for another 6 months. Finally, we wrote a somewhat frustrated email to the front office about our experience, which finally got them to connect with our insurance broker to get our questions answered. According to our insurance broker, what seemed to be happening is that, while they did have a contract rate with our insurance provider, the actually amount they charged us was much higher. Our insurance broker also clarified that the dental office is well aware of contract rates before services are provided. So, when we asked whether they took our insurance, they should have been able to tell us estimated out of pocket cost before receiving services. But that didn't happen. And this happened multiple times, not just once. After finally having a clear picture of what was happening, I sent them another email, explaining my understanding about the situation and my frustration about not getting an accurate answer about out-of-pocket expenses. I was also clear that I was open to listening to their perspective if what I described was not accurate. I sent that email on March 17, 2025 and never heard back. I'm going to choose to believe this was all a training issue. But at this point we've received such poor customer service over such a long period of time, that we've decided to take our business elsewhere. If you decide to do business with Bay Area Kids Dentist, my advice is to very clearly ask about how much your insurance covers and what your out-of-pocket expenses will be. Then be sure to verify that when you actually get the bill.
Fantastic experience: I highly recommend Bay Area Kids Dentist in Santa Clara for anyone with young children. They have a super kid friendly office from the unique play area in the lobby and kid sized door going back to the dentist office to the compassion team members like Anjum L. who are so knowledgeable and patient with little ones. My 4 year old is excited to go back because the whole experience was so positive for him. I’m also very grateful with the through education on age appropriate dental hygiene we were taught.
Fantastic experience: I bring all my 3 kids to this clinic since past 7+ years and are very happy with the services always. Had a great experience today also with Anjum.
Fantastic experience: I never write reviews, but I must write one for today’s experience. Today, February 25, 2025 I had an appointment for my son with Dr, Julie Kim at the Santa Clara location. First of all, I would like to address that booking the appointment was super easy and it felt very caring and welcoming. During our appointment today, the staff were very sweet, attentive and helpful. Answered every question I had. They made my 2 year old son and I feel welcomed. Dr. Julie Kim was very nice and careful while examining my son’s mouth. She was very clear explaining treatment, process and procedures that my son needed. She gave options for me to choose and made sure I felt comfortable in choosing what option I wanted for my son’s procedure. Being our very first time visit at Bay Area Kids Dentist, I can say I’m very pleased with how fast, caring and welcoming staff and Dr. Julie Kim were. One last thing, office is very clean and loved how treatment rooms and exam room are organized. Thank you Bay Area Kids Dentist!
Negative experience: This place used to be very good. But now they don't have in network dentists and the costs more. They have only 1 in network doctor, and when scheduling the appointment we requested for that dentist. But I noticed that close to the appointment date, they will say the in network doctor is not available. And at that point if we ask for reschedule ot will be 3 months later. Also they are not on time for appointments. Had to wait 30 minutes or more for the dentist to call us.
Hi Smitha,
Thank you for sharing your feedback—we truly appreciate you taking the time to express your concerns.
The decision to go out of network was a difficult one, but unfortunately, some—not all—insurance companies didn’t give us a fair option to continue providing the level of care we believe our patients deserve. We understand that this can be frustrating, and we encourage you to share your concerns with your insurance provider, as they play a key role in these limitations.
I also wanted to clarify that the in-network provider you mentioned is me, Dr. Radwan. I am still in-network at this practice, and we do our best to accommodate as many patients as possible within those constraints.
As for your wait time, we sincerely apologize for the delay. We strive to stay on schedule, but as a pediatric dental office, we run on children’s time, not ours. Some of our little patients need extra reassurance and care, which can occasionally cause unexpected delays. That said, we value your time and are always working to improve our scheduling efficiency.
If you’d like to discuss this further or need assistance with scheduling, please feel free to reach out to me directly at [email protected]. We truly appreciate your trust in us and hope to continue providing excellent care for your family.
Best,
Dr. Radwan & the Bay Area Kids Dentist Team
Fantastic experience: Four thumbs up!! Every time I take my child to the dentist, he leaves smiling. The staff and doctors are always so courteous and kind. They take the time to explain everything and ensure that all out questions are answered. Thank you BAKD for getting my son to love going to the dentist!!
Fantastic experience: Dr Metwaly is incredibly patient and kind. All of the office staff put their kid patients at ease. Best kids’ dentist!
Fantastic experience: We've been going to Bay Area kid's dentist for 8 years now and we couldn't be happier. It is so hard to find honest, skilled, reliable and generally high quality dentists in the bay area. And finding this place that gives us all that and more is a unique experience in this area. I know I can trust any of the dentists there with my child's dental health. I know that they'll give the best advice and best service without overselling anything. I only wish they'd start taking adults too, because honestly I would love to be their patient too.
Fantastic experience: It is such a nice and comforting place to come to for my kids’ dental care. All doctors and staff members are friendly and accommodating. Anjum has been so gentle and we were lucky to have her in our today’s visit.
Fantastic experience: I strongly recommend Bay Area Kids Dentist. The staff, hygienists and dentists are so patient and friendly. My son used to have a hard time at the dentist but at Bay Area Kids Dentist everything is so smooth. Ansun did a great job with my son’s cleaning and Dr. Chang was gentle and positive with my son. My son now looks forward to visiting the dentist!
Wow! Thanks for the wonderful feedback Susan. We are so glad your son is having a great experience. We love seeing him!
Fantastic experience: Children’s Dentist Review: I recently took my child to Julie and Joy for their first dental visit, and I was thoroughly impressed with the experience. From the moment we walked in, the atmosphere was welcoming and kid-friendly. The waiting room was filled with toys, books, and even a small play area to help keep children at ease before their appointment. The dentist and the staff were incredibly patient and gentle with my child, explaining every step in a way that made them feel comfortable. My child was initially nervous, but the team’s warm demeanor quickly put them at ease. They even got to pick a small prize at the end of the visit, which was a huge hit! One thing I particularly appreciated was the dentist’s ability to educate my child about oral hygiene in a fun, engaging manner. The visuals, interactive tools, and encouraging words made brushing and flossing seem like exciting activities rather than chores. Overall, I would highly recommend Bay Area Dentist to any parent looking for a compassionate, professional, and child-friendly dental experience. They truly understand how to make a trip to the dentist a positive experience for kids!
Fantastic experience: My two kids have been visiting Bay Area Kids Dentist over 13 years. All staff are happy there and my kids also feel happy, so do I. They always care about our feelings and concerns, and are very patient to answer all our questions, and provide very helpful advices. The appointment scheduling and rescheduling is easy and the front desk takes great patient to help me find good slots so my kids won't miss too many classes.
Fantastic experience: Leticia was incredibly patient with my very sensitive child. She took the time to listen to all our concerns before the x-ray and cleaning, and handled everything with such gentle care. It turned what could have been a stressful experience into a truly pleasant dental visit! A big THANK YOU to Leticia for her kindness and professionalism. And another shout-out to the front desk team for patiently sorting out the billing situation. We truly appreciate it! ♥️❤️♥️
Fantastic experience: Excellent practice. My kids are patients of Dr. Mullen and they both love going to the dentist. Kid-centric designed practice and they made my son feel totally at ease during his first visit, especially Leticia, the dental hygienist who is a child whisperer. Right after we leave our kids ask when we can go again, and that’s the ultimate endorsement.
Fantastic experience: Needed a cavity filled and a crown placed from my 7 year old daughter. Dr. Ching was very patient. Assistant Yusuf was very accommodating and comforting. Highly recommended place. Super friendly staff and a wonderful office infrastructure.
Fantastic experience: From the receptionist to the dentist, everyone was SO kind and patient. I took my 22 month old for his first dentist appointment and it could not have gone better. The hygienist, Leticia explained each of the tools to him and let him explore them so that he was comfortable with the new tools and noises. She was patient and encouraging. From start to finish it was an amazing experience. So glad I found them and would definitely recommend them to others!
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