Gentle Dental Jamaica Plain
Nestled in the charming Jamaica Plain neighborhood, Gentle Dental Jamaica Plain has been providing high-quality dental care for over 25 years. Located on Centre Street, our office is accessible and designed to offer a relaxing and comfortable environment.
Our team of dentists takes pride in offering comprehensive dental services. By keeping up with the latest advancements in dental care, our patients can feel confident in the top-notch care they receive. We emphasize building long-term, trusting relationships with our patients as a key component of their overall health.
We offer a range of services, from routine cleanings and orthodontics to oral surgery and cosmetic treatments. Whether you need a simple check-up or a more specialized treatment, our dentists provide personalized solutions for every need. Plus, many of our services are now more accessible with our financing options and membership plans.
Gentle Dental Jamaica Plain boasts recognized facilities that ensure efficient use of modern technologies, including digital x-rays and intraoral cameras for accurate diagnostics. Our commitment to patient comfort is reflected in our flexible scheduling, with availability on weekends and evenings. If you’re looking for an exceptional dental experience, look no further. Contact us to schedule your appointment!
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-18h
- thursday: 8h-17h
- friday: 8h-16h
- saturday: 8h-16h
Photos of Gentle Dental Jamaica Plain
Services and Treatments
Gentle Dental Jamaica Plain: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,6 out of 5 from 342 reviews
Fantastic experience: Dr. Talati did an excellent Job with my restorations, and I’m looking forward to my orthopedic treatment with Dr. Hoffman. I had an excellent cleaning with Tanika, and Shannon at the front desk was very kind. Overall amazing team!
Your feedback is highly appreciated. Thank you for the review!
Negative experience: The front desk staff are unfriendly and rude. Some of the providers are the same. With the name "Gentle Dental" you would think they would be gentle when working in your mouth or at least act like they care about your comfort.
Thank you for your honest review. We’re sorry to hear about your experience and take your concerns seriously. Our team would appreciate the opportunity to follow up with you directly. Please give us a call at (617) 379-1965 . Sincerely, Gentle Dental Jamaica Plain
Fantastic experience: Thank you to the entire team at Gentle Dental for the excellent care and professionalism. My experience was very positive, and I truly appreciate the friendly staff, quality treatment, and welcoming environment. Thank you for making my visit comfortable and stress-free!
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us, Gentle Dental Jamaica Plain.
Fantastic experience: Very accommodating. No wait. Highly qualified dentists and specialists. Advanced technology. Friendly and helpful staff.
Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Every time I go for my dental appointments I'm met with a friendly staff. I'm seen in a timely manner. And my dentist has a gentle hand. Makes me feel at ease. I finally found a place where I can take care of my dental health free of anxiety.
We are thrilled to learn that you had a positive experience with us!
Negative experience: Booked a cleaning by phone Hired a sitter. Sat there for half an hour before being told I needed to schedule a time to come back to get a cleaning because I'd been booked for an "exam" that requires another appointment another day. What a joke
Thank you for providing your feedback and letting us know about this issue, Michelle. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, Gentle Dental Jamaica Plain.
Negative experience: I came into this office for a 9:30am Ortho appointment. I arrived at 9:25am checked in and waited 20 minutes before I checked in with the front desk to ask if Ortho was running late because after 20 minutes there was no communication and people who came in after me were called. The front office told me they could just give me trays and then I can leave but it’s my last set of trays so I asked if it would be better to be seen and she agreed I should be seen if it’s my last set of trays. I waited another 15 minutes with no communication and wasn’t seen until after 10am. This review is for the lack of communication from staff. As patients we are expected to arrive on time and communicate if we are late or be rescheduled but that same professionalism isn’t reciprocated by staff.
Thank you for your honest review, Aminata. We’re sorry to hear about your experience and take your concerns seriously. Our team would appreciate the opportunity to follow up with you directly. Please give us a call at (617) 379-1965 . Sincerely, Gentle Dental Jamaica Plain
Fantastic experience: Very good service and professional
Hi, Phoenix. Thank you so much for leaving us a stellar review!
Positive experience: Dental team members are treating me professionally and politely. They are smiling and greeting me friendly.
Hi, Totsaporn. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I got my braces here and I loved how personalized my care was! Appointments were frequent (4-6 weeks). I saw progress happening immediately. I finished my treatment months earlier than predicted. I loved being able to choose a different braces color every month. I even did 2 different colors once, that brought me joy. Hector was my favorite ortho assistant, he’s warm and he goes above and beyond. I also like how this place isn’t stingy with giving out elastics. I still have some littered around the house. The office is understanding about financial issues. My insurance changed suddenly 2 months into treatment, to 1 that the office doesn’t accept yet I was still able to pay off everything in time. Braces removal process went well, I got same day retainers. I love how the ortho explained things to me thoroughly. I also like how she gave me a choice of getting permanent retainers and explained to me the pros and cons, with footage. There are also retainer appointments to make sure everything’s going well
Hi, Amiraaa. Thank you so much for leaving us a stellar review!
Fantastic experience: Everyone is very professional and welcoming. Exceptional service, highly recommended.
Hi, Julio. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: The staff are always so gracious and are so conscious of my comfort level. Thank you
Hi, Elaine. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Amazing staff, exceptional customer service at a clean, welcoming establishment.
Hi, Toya. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Great experience, friendly and knowledgeable staff!
Hi, Jaye. Thank you so much for leaving us a stellar review!
Negative experience: Nice people. The only reason I'm not leaving five stars is that I was told I had bone reduction but when the actual dentist checked, she said my teeth were within the normal range. They also told me Invisalign would prevent teeth grinding at night so I went for a referral appointment in Brighton but the provider there told me that wasn't true.
Fantastic experience: The hygienist who cleaned my teeth knew her stuff! And her personable attitude made me feel valued. And, yes, I appreciate the helpful tips on tooth care that she provided. All in all, the hygienist, the dentist, and their assistant were all very professional and kind. It is good to see, and experience, a business with heart!
Hi, Matthew. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: I've visited here years ago, before they got really big. Loved it and felt like a community Dentist office. Left there recently, simply because of the rotation of the Dentists and botched work. Claimed that I had a cavity and recommended a Crown. Left and visited another Dentist and was told : 1. No cavity 2. Filling can be repaired. Now, that it has been "properly" fixed and no longer have problems. I should have left years ago.
Thank you for taking the time to share your experience, Matt. We’re truly sorry to hear that your visit did not reflect the high standards we set for patient care. Please don’t hesitate to reach out to us at (617) 379-1965 so we can make things right. Sincerely, Gentle Dental Jamaica Plain.
Fantastic experience: I took my husband to Gentle Dental for a first time visit.Reception was warm and welcoming and the staff were prompt, thought, and professional. We look forward to our next visit.
Thank you so much for your kind words, Margaret. We really appreciate you taking the time out to share your experience with us, Gentle Dental Jamaica Plain.
Fantastic experience: Very prompt and professional care. Staff responded in depth to my questions in open and kind ways. Staff very engaging.
Hi, Mark. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: The doctor always makes sure that I am comfortable and not in any pain before you starts.
Hi, Darsay. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Overall, excellent. Extremely friendly employees who are quite knowledgeable and professional.
Hi, Dr. David. Thank you so much for leaving us a stellar review!
Fantastic experience: My experience (one exam and two cleanings) is they are punctual, professional, efficient, and have lots of convenient available appointments. Highly recommend
Hi, K. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Wait wasn’t long. They took their time and explained my plan.
Hi, Cathline. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Good experience! Very professional and kind staff.
Thank you so much for your kind words, Yvonne. We really appreciate you taking the time out to share your experience with us, Gentle Dental Jamaica Plain.
Fantastic experience: I was very excited to have Gentle Dental for my care needs they are very nice and treated patients with respect they worked professionally that's why I will recommended Gentle Dental Jamaica plan MA to all my family and friends if I could I would give them 1000 stars
Hi, Eunice. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Great service and kind staff. They are always so friendly , supportive and professional <3
Hi, Ebby. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Had a wonderful time as always! Everyone is so kind and Dee does a great job. I look forward to going to the dentist!!
Hi, Sarah. Thank you so much for leaving us a stellar review!
Fantastic experience: All around service is excellent. The Ortho department gives excellent service from Invisalign to braces my family has had a wonderful experience over the last 6 years!♥️
Hi, Maryann. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I would highly recommend Gentle Dental, Jamaica Plain. This office has been my dentist of choice for a number of years now and the reason is they provide high quality service in a professional, caring, and nurturing way. The receptionist that greet you are welcoming, friendly, and kind. My hygienist, Dee is exceptionally good, and makes sure all my dental concerns are addressed with the utmost professionalism, efficiency, and care.
Thank you so much for your kind words, Mike. We really appreciate you taking the time out to share your experience with us, Gentle Dental Jamaica Plain.
Fantastic experience: Dr. Talati and Kanika (Hygienist) are both fantastic! I've consistently had a great experience during my visits. Dr. Talati is incredibly knowledgeable, patient, and takes the time to thoroughly answer all my questions. Kanika is equally attentive and professional, making every appointment smooth and comfortable. The front office staff is very helpful and has always treated me with respect. I highly recommend this clinic to anyone looking for a top-notch dental team.
Hi, Aakash. We are thrilled to learn that you had a positive experience with us!
Negative experience: I am writing to address a billing issue that has persisted for over five months, affecting both myself and my child. When we first registered as new patients, I was informed that sealants for my child would be covered under my Delta Dental insurance plan. However, a few weeks later, I received a bill totaling nearly $200. Since then, I have repeatedly attempted to reach the front desk staff to speak with a manager regarding this matter. I have left multiple messages requesting a follow-up, yet I have not received any response. This lack of communication has prompted both me and my child to seek care elsewhere. Additionally, my insurance company has advised me to request that your office resubmit the claim, as my child is a minor and the procedure should be covered. Unfortunately, I have not received any updates or assistance in resolving this issue despite my efforts. Moreover, I find it concerning that I cannot schedule a follow-up appointment without first settling a bill that remains unclear. I believe that it is essential for your front desk staff to be adequately trained in billing matters to provide accurate information and assistance to patients. I would appreciate an immediate response to this matter, along with a direct follow-up from a manager to help rectify this situation. Thank you for your attention to this urgent issue.
Thank you for providing your feedback and letting us know about this issue, Sabrina. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, 019 - Gentle Dental - Jamaica Plain.
Fantastic experience: I have been getting my dental care here at the clinic for about 20 years! the care has always been top-notch for me and i just keep coming back for my care here. staff are friendly and helpful when issues arise with billing etc. My hygienist is thoughtful and careful of my needs! and the Dr is also friendly and thorough too
Hi, Cindy. Thank you so much for leaving us a stellar review!
Fantastic experience: Gentle Dental great office everyone there is friendly would definitely recommend this office to all my family and friends. Thanks
Hi, Carla. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Always amazing service, very caring and talented. Actually had a lot of laughs with the staff. Imagine that, having laughs at the dentist.
Thank you so much for your kind words, S. We really appreciate you taking the time out to share your experience with us, 019 - Gentle Dental - Jamaica Plain.
Fantastic experience: Tanika is the best in the game! She’s personable, professional, and always cleans my teeth very thoroughly, yet gently. Every visit feels very comfortable with her, I highly recommend her to any new patient seeking to join this practice. Thank you Tanika!
Hi, Isabella. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Front staff are all very fun to chat with. Clean and comfortable environment. My Hygienist is extremely friendly and knowledgeable.
Hi, Gary. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I recently had an appointment with Ermenita, and I couldn't be more pleased with the care I received. From the moment I walked into the clinic, the entire team made me feel welcomed. Ermenita was incredibly professional, yet also so sweet and personable It’s clear that she takes great pride in her work and actually enjoys it !I highly recommend Ermenita to anyone looking for a skilled and caring hygienist.
Hi, Tefta. Thank you so much for leaving us a stellar review!
Fantastic experience: Wonderful staff, all friendly and welcoming. Trust them and you're the best hands.
Hi, Jojo. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: The front desk staff is amazing very welcoming the doctors are also amazing and of course the hygienist and assistants overall great team
Hi, Shannon. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: The worst dental office ever. They are incompetent, they do no conduct there business property.
Thank you for providing your feedback and letting us know about this issue, William. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, 019 - Gentle Dental - Jamaica Plain.
Fantastic experience: I had cleaning today at Gentle Dental in JP with hygienist Ermenita. She did an excellent job, very professional and very knowledgeable . All the office looks nice and everyone in the office was very respectful.
Hi, Kastriot. Thanks for taking the time to share your positive experience. We truly appreciate it!
Negative experience: Dr. Ronit Smolyar is an exceptional endodontist, living up to her reputation as an adept dentist, recognized by Boston Magazine for consecutive years. The dental hygienist is equally impressive, providing thorough and patient care, which made my visits comfortable. However, my experience with the front desk staff was very disappointing. They seemed uncomfortable with insurance matters, leading to several inaccuracies in quotes. I was initially told I’d pay $7,000 for a root canal, which is far above the average cost of $600 to $1,600. After verifying my insurance, the actual cost was significantly lower. I had to correct the price multiple times for different visits, due to contradictions with my plan benefits document, which was frustrating. I advise potential visitors to double-check insurance coverage and get a clear cost breakdown before treatment. While Dr. Smolyar and the hygienist are excellent, the front desk’s handling of insurance needs improvement to ensure a smooth experience
Thank you for providing your feedback and letting us know about this issue, Amin. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, 019 - Gentle Dental - Jamaica Plain.
Positive experience: It was very strange here. The dental hygienist and the doctor both seem to be really good, but they didn’t seem to know how the software worked or where the tools were. It’s a very convenient location, and everyone was very friendly! I feel satisfied with my care.
Fantastic experience: "Ermenita, my hygienist, is always caring ,super friendly and gentle, and put me at ease" Thank you Ermenita for your great work!
Hi, Denisa. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I was able to reschedule for a later time/same day when a conflict came up; the appointment went smoothly, and everyone was very nice. ********** My long-time dentist retired during COVID, and I waited too long to find a new one, which I finally did because I lost a large filling. I was nervous, but they put me at ease, developed a plan, and I left feeling that I was in good hands.
Hi, Sarah. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Fantastic experience from the beginning. The front desk staff was amazing. The dental staff was outstanding. I was not the best patient for a few reasons, but the endodontist and assistant did a fantastic job doing a tough job. They were patient, professional and just nice. Highly recommend the facility.
Hi, Michael. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: After booking an appointment online, I received multiple phone calls and text messages from the office asking to change the appointment. When I called back, I was told neither the appointment nor my profile is in the system. When asked if I could keep the appointment, I was not given an answer and told to unsubscribe from the text messages.
Thank you for providing your feedback and letting us know about this issue, Yuting. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, 019 - Gentle Dental - Jamaica Plain.
Negative experience: I don't have anything good to say about my visit today. I really feel that. This dentist is very expensive for no reason what so ever. No I will not be going there anymore. For the doctor not to do nit onething. Not one but charge me, one hundred and sixty eight dollars. For nothing unbelievable. Damn near 800 dollars for some puddy. Please highway robbery You gets no stars not even one You get that 1 star, cause it would not let me send
Thank you for providing your feedback and letting us know about this issue, Phyllis. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, Gentle Dental Jamaica Plain.
Fantastic experience: I had a wonderful experience with Tamika from Gentle Dental Jamaica Plain during my recent dental visit. She was professional, attentive, and thorough in cleaning my teeth. She explained each step of the process, made sure I was comfortable, and provided great tips for maintaining oral hygiene. My teeth feel so much cleaner and healthier, and I truly appreciate her gentle and caring approach. I highly recommend Tamika for anyone seeking a great dental experience.
Hi, Marie. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Haven't been in a long time! Took x-rays and explained everything in depth as what needs to be done. Very understanding of my fear of the dentist! The front desk also signed me up for dental care and made an appointment with another doctor (Oral Health) at another location. She told me they are usually booked but was able to get me something sooner. Everyone was very professional and caring!
Hi, Suzette. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: All the personnel, from the front desk to the dental assistants to the dentist are pleasant, considerate, skillful, and efficient.
Hi, Paul. Thank you so much for leaving us a stellar review!
Fantastic experience: Excellent customer services. Specially the service provided for Tamika she’s the dentist. Thank you Tamika for your excelencia in dental care.
Hi, Belkis. Your feedback is highly appreciated. Thank you for the review!
Negative experience: I initially had good experiences at Gentle Dental in JP, but things went downhill after I got a filling on my top left molar. The filling kept fracturing and chipping within six months, and I had to go back twice for repairs. The dentist made it seem like it was my fault, which was odd since I’ve never had this issue with other fillings. While I understand the importance of dental hygiene, it felt like they put all the blame on me for something I couldn’t control. This wasn’t my only bad experience, but it made me realize that my decision to leave Gentle Dental for another dental office was a good choice. I was prescribed a night guard for teeth grinding, which might have contributed to the filling issue. They told me my insurance wouldn’t cover it, so I paid nearly $800 out of pocket. Later, I found out from my insurance that they actually covered 80% of the cost, and I was due a partial refund. When I called Gentle Dental, they said their corporate office handles refunds, but it’s been almost a month, and I still haven’t received anything. I would give 1 star but the dental hygienist who I regularly saw for teeth cleaning appointments was really nice and did a good job.
Thank you for providing your feedback and letting us know about this issue, Karina. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, Gentle Dental Jamaica Plain.
Fantastic experience: Had my cleaning done today. The hygienist, Dr. Talati and the staff are fantastic. Highly recommend this place!
Hi, Ll. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: Their ortho manager is super unprofessional. She doesn’t know how to talk to patients and is only concerned about the money. The orthodontist herself is fine and very friendly, that’s why 2 stars.
Thank you for providing your feedback and letting us know about this issue, Sanyam. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, Gentle Dental Jamaica Plain.
Fantastic experience: The dental hygienist that cleaned my teeth was not only very thorough but she was incredibly gentle and a lovely person.
Hi, Felicia. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I had my initial visit to set up a treatment plan. The assistant manager Nancy had extraordinary customer service, and the dental assistant had an excellent chair side manner. Dr. Badve was amazing, and very thorough. I'm looking forward to continuing my dental care with her and her team.
Hi, Glynis. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Tanika and her assistant were AMAZINGG. Tanika was so thorough and gentle. She put the gentle in Gentle Dental. Look forward to my next visit !
Hi, Tanieya. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Staff were timely, helpful and pleasant. Got immediate service and information on an insurance
Hi, Michael. Thanks for taking the time to share your positive experience. We truly appreciate it!
Negative experience: I was not happy with my recent appointment with a specialist at Gentle Dental. First of all, this office requires a deposit of $150 just to make an appointment with a specialist. I have never encountered this demand anywhere else and wonder if it is even legal. I am not someone who has ever made an appointment and not shown up, so I find it demeaning to be required to pay a deposit just to make an appointment. Then I was required to pay the rest of the bill when I arrived in the office for the appointment, before the procedure was done. As it turned out, the procedure could not be completed at this visit, for a reason the dentist said is quite common, and I had to make another appointment in two weeks. So I have now paid $955 for a procedure that has not been done. I have also been in quite a bit of pain since the appointment, and I was not in pain beforehand. The dentist was new to me, and she did not even tell me her name and spoke to me very little. She may be a very fine dentist, but I think her patient communication skills are rather lacking. The only positive aspect of the visit was the dental assistant, who has helped me before and is mature, experienced, and kind. I am always glad when she is by my side. Otherwise, I feel I was not well treated at this appointment.
Thank you for providing your feedback and letting us know about this issue, Deborah. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, Gentle Dental Jamaica Plain.
Negative experience: Hi, called to schedule appointment front desk very rude and hung up on me. Schedule elsewhere.
Thank you for providing your feedback and letting us know about this issue, Sage. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, Gentle Dental Jamaica Plain.
Fantastic experience: I had a Saturday dental emergency. All of the Gentle Dental staff were helpful, supportive, and efficiently took care of me with a great result. If I lived in Boston, I would immediately change my dental care to this practice!
Thank you so much for your kind words, Layne. We really appreciate you taking the time out to share your experience with us, Gentle Dental Jamaica Plain.
Fantastic experience: I first went to Gentle Dental because it was right in my neighborhood, but I stayed because I get wonderful care.
Thank you so much for your kind words, H.. We really appreciate you taking the time out to share your experience with us, Gentle Dental Jamaica Plain.
Fantastic experience: The staff is fantastic. They help me and I was able to see someone in less than 15 min. Thank you so much!
Hi, Marilyn. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: My hygienist is great, always remembers to use topical anesthesia, and is very gentle. Luckily, I have not had need of dentist's work.
Hi, Anne. Thank you so much for leaving us a stellar review!
Fantastic experience: Very professional staff.I am very happy I came to Gentle Dental in Jamaica Plain.
Thank you so much for your kind words, Michel. We really appreciate you taking the time out to share your experience with us, Gentle Dental Jamaica Plain.
Negative experience: Everyone that I know that has gone to Gentle Dental has had issues with Gentle Dental. Booking you the wrong type of appointment, last minute reschedules, insurance being billed incorrectly. Would not recommend this practice at all. Out of the 3 appointments we have had between myself and my partner, they have messed up multiple things with all 3 appointments.
Thank you for providing your feedback and letting us know about this issue, A.w.. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, Gentle Dental Jamaica Plain.
Fantastic experience: I have been going to GD for ortho over the last 2.5 years. They’ve always been great with their work and patient care. I always feel welcomed and rarely have had long wait times. I got my braces removed last week and I am very happy with the results. I keep looking at my teeth each time I floss/brush in awe of how great they look. I wish they took my insurance so I could go for cleanings as well, hopefully one day in the future.
Hi, B. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: THANK YOU to the incredibly caring staff at Gentle Dental Jamaica Plain! My mother was in need of unique attention and everyone at the office was so caring and responsive! Thank you for the care you provide the community!
Hi, Chris. We are thrilled to learn that you had a positive experience with us!
Positive experience: My visits has been great. I have been going to them for the last few years . Great dental place
Hi, Sonia. Thank you so much for leaving us a stellar review!
Negative experience: made 2 appointments confirmed via online just to get stood up. What a major waste of time. Not only did i move my schedule around and show up early to my appointment i was told everyone left 2 hours early than the posted close sign, the front desk had no respect or regard for me as a new patient. Literally no information what a huge waste of time. Do Not Visit this location, the poor customer service is beyond anything ive experienced.
Thank you for providing your feedback and letting us know about this issue, Arie. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, Gentle Dental Jamaica Plain.
Fantastic experience: The Hygienist at Gentle dental Tanika is Greaaaaaaat! She's very Gentle, friendly, and kind. She takes her time to do her job. She talks to you and make sure that you're comfortable. She does not do a rushed job. I only want to see her. The receptionist are very respectful and articulate. The only negative thing is the PARKING SITUATION Thank you Tanika!
Hi, Chynna. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: During my first routine check-up here, Dr. Badve told I had a cavity (which I did) and suggested I get immediate filling. Mid-procedure, she said I emergently needed a root canal on that tooth bc the cavity was very deep. Seeking a second opinion from Tufts Dental, they simply filled the tooth, advising that I had been misinformed about needing a root canal.
Thank you for providing your feedback and letting us know about this issue, Nandan. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, Gentle Dental Jamaica Plain.
Fantastic experience: I couldn't be happier with the exceptional care provided by my hygienist Tanika From her meticulous attention to detail to her warm and welcoming demeanor, every visit is a delight. She truly sets the gold standard for professionalism and customer service in dental care. Thank you Tanika for making each appointment not only effective but enjoyable too!" You are the reason why I am still going there.
Thank you for the five-star review Marie! We will be sure to share your experience with the team.
Positive experience: I rarely have to wait too long for my schedule appt. That is a good thing.
Thank you so much for your kind words, Bee. We really appreciate you taking the time out to share your experience with us, Gentle Dental Jamaica Plain.
Fantastic experience: JP GentleDental is simply incredible. This is the first time I’ve ever cried happy tears while sitting in a dentist chair! I can’t thank Dr. Badve enough for her amazing, kind, and top-notch care. She went over and above to ensure that my dental implants were perfect AND placed in time before my upcoming wedding! I am so impressed and beyond happy with the entire experience! 10 stars! Dr. Colon did my initial dental surgery and it was quick, easy, and as painless as possible. His assistant was so kind and patient with me, especially because I was terrified heading into emergency dental surgery. She held my hand and ensured I was in a good headspace before proceeding - I can’t thank her enough! I was in and out faster than we all expected and healed without a single complication. The reception staff is super helpful, friendly, and made sure my insurance was corrected so I didn’t have to pay wildly out of pocket. The office is CLEAN, tidy and always has the best playlists playing throughout the office! Overall, I’ve had nothing but great experiences here and I look forward to being a long-time patient of JP GentleDental!
Hi, Kayla. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Excellent and professional Dentist and staff, very friendly, plenty of street parking and convenience hours.
Hi, Olga. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Professional , expedient, and personalized service. Dr Bashay, not sure about the spelling, was fantastic. Thank you for seeing my aunt on such short notice!
Hi, Vadim. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Evis Myftiu is one off the best at her practice. I have a lot of anxiety when it comes to dental appts. She made me feel comfortable, took her time and saved my tooth ⚕️ I recommend everyone to see her for any tooth pain. Thank you!!! KH 12/20 I couldn’t complete a new review, so, I will add on to this one. I want to give a big shout out to Ibrahim Lakkis too. Great surgeon! Thank you!! Another good day today at the office. I don’t know the doctor or assistant names but they were cool and to the point. Looking forward to a deep cleaning and root canal Thank you ALL ✍♂️ I got a deep cleaning today 12/9 and it went well. Tanieya did a great job prepping me with a needle I didn’t feel I need to go back for second cleaning and I don’t think it will be that bad. Thank You I think they will say say I’m becoming a better patient Thank you Dr. Talati and her assistant took care of me today real quick but my anxiety still there see y’all in January Thank you Dr. Talati!! You’re the best. I know I can be the worst patient at times but you try your best to make me comfortable. Tahji your assistant is nice too. Thank you both. KH 2/5/24 - Taneka did a great job cleaning my teeth. She’s gentle for real Ka’ree did a great job assisting and doing my X-rays and made me feel comfortable ♂️
Thank you for taking the time to share your experience with us. We think Dr. Myftiu is fantastic, and it brings a smile to our faces when we read reviews like this!
Positive experience: Dentists are nice and personable but the receptionists are a bit rude. Only woman at the desk who was kind and worked with me was Nancy. She explained costs, answered questions I had in a kind manner and I never felt like a bother. I dont know the name of the other lady at the desk but a couple times I've called she was quick/short with me, kind of made me feel like I was an inconvenience and was quick to hang up the phone. One small issue I had was getting my dental plan emailed to me and after inquiring about it for a couple weeks, I had them send it to another email and turns out they had my email spelt wrong on file. The woman I spoke to gave me attitude, made it seem like me having her resend the info was a bother to her and she was quick to hang up. When I came in person, I had Nancy check me in and help me out and she was able to change my email on file and was very sweet about it. The other lady was far from being a people person and has poor customer service like why even work front desk? Every time I have to call, I'm just hoping I get Nancy and not the other woman. Two different dentists gave me conflicting information regarding which dental plan I would need but I understand things happen. Overall the dentists were kind to me but it makes the world of a difference when your first interaction with the company is distasteful and makes it hard advocating for services you need.
Negative experience: I went to Gentle Dental a decade ago. I had a tooth removed by a young BU trained dentist that a more experienced dentist subsequently told me was removed unnecessarily. The screw for the implant was too short and the implant became essentially useless. When I called this office recently for the implant manufacturer's name, the office didn't even try to help. They just said we don't have those records. I think the office is more like a beauty salon where dentists rent the chairs so no continuity of care and certainly poor record keeping. Not the best quality dentists either judging my my experience.
Thank you for providing your feedback and letting us know about this issue, Joyce. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, Gentle Dental Jamaica Plain.
Fantastic experience: Dental Professionalism at its best. And believe me I have seen my picks. The director is incredibly skilled in her field, along with a very knowledgeable staff of dental excellency, you comfort are their priority. And the front desk operators has a warm confidence in their greetings. gentle dental in jp is
Hi, Maurice. We appreciate the kind words and are glad we could provide you with a positive experience!
Positive experience: The Lady taking care of me was very clumsy. She banged the back of the chair and my head bounced. She said sorry. And she banged my teeth with the little mirror instrument.
Fantastic experience: I always have great service when we go. I also like the fact that when I go they know who we are.
Hi, Carmen. We are thrilled to learn that you had a positive experience with us!
Negative experience: Another waisted appointment. Took a day off work, traveled for an hour in horrific travel. Only to be told they couldn’t do my appointment because they missed a step in the process. I have lost complete confidence in this place. Its one thing after another. So fed up!
Thank you for providing your feedback and letting us know about this issue, Brina. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, Gentle Dental Jamaica Plain.
Negative experience: Every time I have an appointment here they call me the day before to reschedule. They are either intentionally overbooking or they don't have a good grasp on scheduling. Either way I'm not going back.
Thank you for providing your feedback and letting us know about this issue, Josh. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, Gentle Dental Jamaica Plain.
Fantastic experience: All of the staff at this branch are lovely! They were really interested in me and my dental work, and made me feel really welcome! They explained to me differing types of insurance and always seemed willing to keep the price I pay as low as possible, which was really lovely! My cleaning was fantastic, and the lady that did it was really kind and kept me calm throughout the entire appointment. It's been a few days and my teeth still feel as clean and strong as they did when she first did it! I will return before I leave just so I can go home with fantastic teeth! Thank you so much :)
Hi, Rhian. Your feedback is highly appreciated. Thank you for the review!
Positive experience: i just had 2 crowns done here and the care was excellent with excellent follow up.
Hi, Pat. Thank you so much for leaving us a stellar review!
Fantastic experience: Tanika is an amazing dental hygienist. She always does a fantastic cleaning. She cares about your gums. I been going to her for years and you won’t be disappointed.
Hi, Ricardo. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Even though there is a "waiting room", I've never waited. All appointments are on time and I've been going here for 10+ years Super professional
Hi, K. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Wonderful staff at the JP office . From the front desk to assistants & Dr it was a pleasant experience . I am currently doing ortho and Dr. Hoffmann and her staff are fantastic .
Hi, Nancy. Thanks for taking the time to share your positive experience. We truly appreciate it!
Positive experience: Great staff. Always had a pleasant experience. And when they say gentle they mean it—from cleaning to cavities I’ve never felt an ounce of pain!
Hi, Emma. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Great staff, great experience! $57 new patient special is a winner! If you don't have dental insurance take advantage of it befor e it goes away!
Hi, Troy. Your feedback is highly appreciated. Thank you for the review!
Negative experience: They sent me a bill me for x-rays that my insurance had already paid for. When I called Gentle Dental to find out why I had been billed, they said they would call me back, and never did. I am now trying to switch to a new dentist and have my x-rays transferred. I have called several times now and they have still not even emailed me the form so that I can request for my x-rays to be sent.
Thank you for providing your feedback and letting us know about this issue, Lara. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 379-1965 and we'd be happy to help you out, Gentle Dental Jamaica Plain.
Fantastic experience: Had a great visit. It was quick and after the novocaine wore off didn’t feel any pain. Thank you !
Hi, Jesus. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I had already heard good things about Gentle Dental, and when I had my appointment I can see why. They were patient, kind, and explained every procedure before moving on. I had a great experience here!
Hi, Tamara. Thank you so much for leaving us a stellar review!
Fantastic experience: Fantastic experience over the past 11 months getting my Invisalign treatment from Gentle Dental!
Hi, Parth. Thank you so much for rating your experience with us so highly!
Fantastic experience: Beyond the BEST dental practice I have worked with in my lifetime: thorough, always on time, kind, empathic, and expert staffing and equipment. And true to their name, GENTLE. I've sailed through many procedures there the were completely pain-free - everyone working there is a master of their craft.
Hi, Christopher. We appreciate the kind words and are glad we could provide you with a positive experience!
Positive experience: Tremendous care and knowledge! I felt very comfortable! If you follow through with their suggested care, you’re next visit gets even easier! I had a bit of a long wait in the lobby, but other than that everyone was kind!
Thank you so much for your kind words, Anthony. We really appreciate you taking the time out to share your experience with us, Gentle Dental Jamaica Plain.
Fantastic experience: I had a great experience in this office. I had my cleaning with Tanika the hygienist, she is awesome, she cares about patients and does a great cleaning. Also that day i had an exam with Dr. Talati, she is so sweet and kind. Friendly environment i loved it!!!
Hi, Ermenita. Thanks for taking the time to share your positive experience. We truly appreciate it!
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