Grayson Family Dental Care
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-17h
- Martes: 9h-17:30
- Miércoles: 9h-17:30
- Jueves: (closed)
- Viernes: 9h-17h
- Sábado: (closed)
Fotos de Grayson Family Dental Care
Nuestro comentario desde Best Dentists Club sobre Grayson Family Dental Care:
Una práctica con alma familiar y atención excepcional
Grayson Family Dental Care se ha consolidado como un referente de confianza en la comunidad, destacada por su ambiente cálido y acogedor que los pacientes describen como "como estar en casa". El Dr. Hoang, junto con su esposa Susan y su asistente Rosa, dirige un equipo dedicado que va más allá de los procedimientos dentales estándar. Los pacientes resaltan constantemente la compasión genuina y la atención personalizada, señalando que el personal se toma el tiempo para conocerlos por su nombre y entender sus necesidades individuales, creando un entorno que alivia la ansiedad típica de las visitas al dentista.
Excelencia en tratamientos delicados y casos complejos
La clínica es reconocida por sus altos estándares clínicos y su minuciosa atención al detalle. El Dr. Hoang es muy valorado por sus exámenes exhaustivos y su enfoque proactivo en la salud dental, identificando problemas antes de que se conviertan en urgencias. Los pacientes aprecian su trato delicado, especialmente durante procedimientos sensibles como conductos radiculares, extracciones y reemplazo de coronas. El equipo es elogiado por su honestidad al explicar diagnósticos y planes de tratamiento, asegurando que los pacientes se sientan empoderados para tomar decisiones informadas sin sentirse presionados.
Accesibilidad y soluciones de emergencia
Una de las mayores ventajas mencionadas por los pacientes es la flexibilidad y la capacidad de respuesta de la práctica. Grayson Family Dental Care ofrece citas los sábados, un beneficio crucial para familias y profesionales. El equipo es altamente competente manejando urgencias dentales, a menudo aceptando pacientes sin cita previa o brindando servicio el mismo día para dolores agudos, dientes rotos o infecciones. Los pacientes reportan ser priorizados o tener sus citas ajustadas después del horario habitual para asegurar que su dolor se aborde de inmediato, demostrando un compromiso profundo con el bienestar del paciente por encima de horarios rígidos.
Servicio al cliente y transparencia financiera
El equipo administrativo, particularmente Susan, es frecuentemente destacado por su servicio excepcional y transparencia. Los pacientes valoran la comunicación clara sobre cobertura de seguros, copagos y costos, lo que elimina sorpresas financieras. Se describe al personal como útil para navegar las complejidades del seguro y ofrecer soluciones asequibles para pacientes que pagan de su bolsillo. Esta cortesía se extiende desde la llamada inicial hasta la salida, garantizando una experiencia fluida y libre de estrés de principio a fin.
Care integral para todas las edades
Cumpliendo con su nombre, Grayson Family Dental Care destaca en el servicio a pacientes de todas las generaciones. El equipo es conocido por su paciencia y habilidad para poner a los niños y adolescentes cómodos, convirtiendo las revisiones rutinarias en experiencias positivas. También son muy alabados por su cuidado de pacientes mayores, incluyendo aquellos con necesidades especiales o desafíos cognitivos, demostrando una paciencia y comprensión notables. Esta versatilidad lo convierte en una solución conveniente de una sola parada para familias multigeneracionales que buscan atención dental de calidad bajo un mismo techo.
Grayson Family Dental Care: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,9 de 5 sobre 379 opiniones
Experiencia fantástica: Always so sweet and try’s to make it as easy and comfortable as possible.
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Experiencia fantástica: I was referred to Dr. Hoang by a coworker, and he’s been great. My wife went first and had a really good experience, so I decided to come in for a few crown replacements too. Big shoutout to Susan for being super transparent about the insurance co-pays and out-of-pocket costs—no surprises, which I really appreciated. Rosa, his assistant, was also very friendly and made me feel comfortable throughout the process. I had one stubborn crown that several other dentists replaced, but I always had issues with food getting stuck. I mentioned it to Dr. Hoang, and he got it right. Since the replacement, I haven’t had that problem at all. Really happy with how everything turned out and would definitely recommend them.
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Experiencia fantástica: I had a great experience at this family dental office! The staff provided excellent service and genuinely cared about making sure I was comfortable and well taken care of. Everyone was friendly, professional, and attentive throughout the visit. You can tell they truly care about their patients and go the extra mile to make sure you receive the care you need. I highly recommend this dental office to anyone looking for a caring and trustworthy dentist.
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Experiencia fantástica: This place is wonderful! I have a lot of anxiety when it comes to getting work done on my teeth, but everyone is so kind and gentle. I feel so at ease and never feel pressured to work through the discomfort. I would absolutely recommend anyone who has any phobias to come here!
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Experiencia fantástica: Very good service and they take good care of you
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Experiencia fantástica: So I call them in the morning, they did not have an appointment.The woman in the office called me back about an hour too later and had me come in. They treat you like family , amazing service , very grateful with the work that was performed on my tooth.Got my tooth pulled everything went great.Can't thank you guys enough.\nI will be going back in the future, I highly recommend this dentist office. Amazing.
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Experiencia fantástica: Helpful, kind,and good people. All the staff and the dentist has good hospitality.
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Experiencia fantástica: i love this place. my whole family goes here
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Experiencia fantástica: Fantastic service! Love coming here every time!
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Experiencia fantástica: Our family had a wonderful experience with this team.
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Experiencia fantástica: Love this place and the staff. That have have a lot of patience for me the times I have been there. Very affordable and it really is a joy to come
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Experiencia fantástica: My favorite dentist! Always so friendly and kind. Highly recommend.
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Experiencia fantástica: Had a great experience! The entire team is wonderful and will walk you step by step theought the process.
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Experiencia fantástica: Great family Dental office. Caring providers that engage with everyone and provide suggestions to other services. Found them to be selfless and dedicated people that love what they do and the people they serve. Happy they take care of our family. Thank you Dr. HOANG and Staff. Keep it going for many more years to come. Have a great summer. You won't regret going to Dr. Hoang's Dentist office...
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Experiencia fantástica: Nice people and good service always does work in a timely manner
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Experiencia fantástica: Everyone is super friendly and it’s a comfortable space.
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Experiencia fantástica: My two daughters have been going to the Grayson Family Dental Clinic and they have been the best we have ever encountered. Everyone is very professional, friendly and courteous. Outstanding, patient-first service truly makes all the difference when it comes to routine visits and overall oral health.
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Experiencia fantástica: They have done a wonderful job taking care of my teeth. I will refer them to anyone
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Experiencia fantástica: Dr. Hoang has been our family dentist for years and we absolutely love him! He is always so gentle, patient, and caring, which makes every visit comfortable. The staff is friendly, the office is welcoming, and it’s so convenient that they’re even open on Saturdays. Highly recommend Dr. Hoang to anyone looking for a trustworthy and compassionate dentist!
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Experiencia negativa: I woke up having severe sharp pains on my right side of my mouth from my ear to jaw. I called in to see if I could come in for an emergency visit to see what is going on. I was told over the phone 75.00 dollars. When I came in the lady at the front switched the price to 95.00 dollars saying that if the problem isn’t in the lower area and is in the top of my right side that’s extra costs. I went through with the X-ray. At first the dentist said he could pull the tooth then the lady came and said he doesn’t want to anymore. Additionally, I was prescribed three medications. The pain relief medication I was prescribed when taken to the pharmacy did NOT even exist anymore. I was confused and weary of why that would occur. I called over the front desk lady answered and asked if I could let the pharmacist speak with the doctor to switch the medication to some th in similar. Of course based on protocol and proper procedures the pharmacist declined and said the doctor needed to write a brand new prescription for an actual medication. I told the front desk worker and she became upset and said she will refund me come back to the office. I drove over and when I got there she asked for all the prescriptions. I expressed they are at the pharmacy the one that could not be filled. She threatened me saying “ God does not like that something will happen to you in a few days” I immediately recorded and was taken back at her boldness to just threaten me. She said I used the others so it wasn’t right. She told me to come back for the refund I just wanted the pain killers for the pain I’ve been dealing with. I have never had such a horrific experience in my entire life. It’s now Saturday and I still need to find someone who can see me.
Experiencia fantástica: Great experience love these people been coming here for years me an my whole family 10 outta 10 will recommend...
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Experiencia fantástica: Great experience every time I come. Had my wisdom teeth removed from here and the process was easy and the recovery was quick. Very thankful to find them local to home!
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Experiencia fantástica: Grayson Family Dental Care is truly a family oriented business. The staff have been awesome and really appreciate their customers. I hadn’t seen a dentist in a few years but they really took care of me and made me feel extremely comfortable. I would highly recommend Grayson Family Dental Care.
Hi James , Your feedback is highly appreciated, Thank you for the review !
Experiencia fantástica: Dr. Hoang is so patient he explains everything. Love coming to this office . Everyone is very friendly! Im happy my sister recommended me here.
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Experiencia fantástica: Dr. Hoang is such a caring doctor. He takes his time and explain every step of the procedure to you. His staff is friendly and professional. My family and I love Grayson Family Dental Care. I highly recommend them.
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Experiencia fantástica: Dr. Hoang is a kind and competent dentist. I have family in dentistry and called them with stories of his work and they approved. Also, Dr. Hoang is proactive and lets me know if a cavity, or other issue may need work in the future. This educates me about my dental health and allows time for corrective action before it progresses. Some dental offices won't say anything until the problem is at a level insurance will cover. Dr.Hoang tells me the truth at the moment and lets me decide how I wish to proceed. I value his respect, honesty, and integrity. He also does the cleanings himself nstead of checking a hygienist work, which is unique. I recommend him and the entire Grayson Family Dental Care team.
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Experiencia fantástica: Amazing team and people! They care! From the dentist to the team, you can't go wrong! They are sweet, professional, and everyone truly cares and treates you kindly. Thank you guys, really enjoy working with you all
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Experiencia fantástica: I appreciate the whole team - been going to this dentist for years!
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Experiencia fantástica: Dr Hoang is wonderful! Everyone here is so friendly. They take great care of our teeth.
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Experiencia fantástica: I’ve been coming to this dental office for years, and I can honestly say I’ve always had a great experience. It’s rare to find a place where you feel so comfortable and genuinely welcomed every time you walk in. Dr. Hoang, Susan, and Rosa are all amazing—they know me by name and always go out of their way to make me feel at ease. The level of care and friendliness here really sets them apart. I highly recommend this office to anyone looking for a dental team that truly cares!
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Experiencia fantástica: From receptionist to dentist great team, would recommend
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Experiencia fantástica: Great family oriented place and do great work.
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Experiencia fantástica: Everyone was very nice and professional. I went in for a cleaning and they had me in and out of there within 25 minutes.
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Experiencia fantástica: I’ve been coming here for about 2 years now. And every visit is very pleasant. Dr. Hoang, Susan, and Rosa are all amazing and the best! They’re all professional, but at the same time make you feel like family. I would recommend Grayson Family Dental to others.
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Experiencia fantástica: The best dental experience I’ve ever had. From the moment I walked in, the entire staff made me feel genuinely cared for and welcomed. There’s this warm sense of belonging that you don’t usually associate with a dental office. Honestly, it didn’t even feel like a dental appointment — more like stopping by for a friendly meet‑and‑greet with people who truly enjoy what they do.
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Experiencia fantástica: The best Dental place I’ve ever been too. The entire staff is very friendly and just a pleasure to be around. They are all awesome with kids and make the experience for them fun throughout the entire experience. Highly recommend this place to anyone and everyone.
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Experiencia fantástica: I love this dentist office. They are super nice and honest. They helped me get my smile on the right track. They give me recommendations on things I can do better on. They also have weekend appointment which is very helpful with my schedule. I’ve never had to wait to be brought back to the back. 10/10 recommend!!!
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Experiencia fantástica: This is the best dentist around. I’m treated like family every time, they know my mom, my kids, and my teeth! I’ve had a large amount of work down and it’s been as pleasant as it could be! They never let me miss an appointment for a cleaning either!!!!
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Experiencia fantástica: Great service. They saw me right away in an emergency on a holiday weekend and I was taken care of the exact same day.
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Experiencia fantástica: This is one of the best dentist that I’ve ever been to! They are professional and timely. Dr. Hoang is very personable and his work is top notch.
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Experiencia fantástica: This place is amazing, got a discount when they didn’t need to. Susan and Chau Hoang and Rosa are incredible and professional. I called 30 places before coming here and they were available to remove the tooth same day. Incredible place 5/5 stars
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Experiencia fantástica: The dentist and staff at Grayson Dentistry are the best. Very professional and personable. I changed to this dental office and didn’t regret it. Very satisfied with my dental treatments and services.
THANKS :)
Experiencia fantástica: Nice reception, always trying to get others in and out ASAP. They make me smile every time I come and are very passionate about their line of work.
Experiencia fantástica: I was in some of the worst pain I’ve ever felt from a tooth infection, and they really showed up for me. They helped me right away and took care of the teeth that were causing it, and the relief was almost instant What meant the most to me was how they treated me like I actually mattered They were patient kind and didn’t make me feel bad or uncomfortable at all I’m honestly so grateful for them If you’re hurting or putting it off don’t… go here. They’ll take care of you
Experiencia fantástica: I have been a patient for a while and Dr.Hoang is amazing along with his team. I love coming to the Dentist due to the fabulous service. My entire family enjoys coming to get their teeth cleaned. Thank you Dr.Hoang and staff . Keep up the good work.
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Experiencia fantástica: Great dentist and good experience everytime i go.
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Experiencia fantástica: I have been coming for years and I came to get extractions and it was all so smooth and easy going Susan was so helpful and caring so we Doctor
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Experiencia fantástica: Absolutely wonderful dentist!!! Both myself and my child love the staff and the dentist. They know how to file things with your insurance and are very gentle. They are open on Saturday which is a huge help for getting an appointment without interfering with work. Been going here for about 7 years now.
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Experiencia fantástica: Our family has had a fantastic experience with this dental office. I go here along with my two teenage boys, and the entire team has always been welcoming, professional, and great to work with. They are especially wonderful with teenagers, which I really appreciate as a parent. The staff takes the time to make them feel comfortable and explain what’s going on during their visits, which helps ease any nerves. What really meant a lot to us was when my youngest son had an accident and knocked out his front tooth. The office immediately worked with us and scheduled an emergency visit for the very next Saturday morning to take care of him. That level of care and responsiveness meant the world to our family. The office is always clean, organized, and respectful of our time, and the dentists and hygienists are gentle and thorough. It’s such a relief to have a dental team we trust with our whole family. I highly recommend them to anyone looking for quality dental care.
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Experiencia fantástica: Grayson Family Dental is the absolute best dentist I have ever had! They are very professional, reasonably priced and take very good care of you. You never feel as if you are being rushed. Their care and concern for you is top notch. I have been a patient of theirs for several years and will never consider going anywhere else! You will be very happy you chose Grayson Family Dental for all of your needs!
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Experiencia fantástica: My experience was great as always! Dr Hoang and his staff were professional, nice, and personable.
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Experiencia fantástica: Very nice experience with this group. The doctor and his staff are very nice and accommodating. Shoutout to Susan for her warm treatment to her patients especially with my husband when he needed help with his tooth extraction and other dental needs from insurance to fixing his dentures. Thank you so much Dr Hoang and Susan. Such a nice people that are really concern with their patients.
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Experiencia fantástica: Me and my family have been coming here for years. They are the best!! Most welcoming and friendly. Very gentle on our teeth and take very good care of me and my kids always. We as a family absolutely love them!!! They are highly valued and recommended!!!!
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Experiencia fantástica: My experience was harmless and the was very pleasant and very patient. It took me one hour and a half drive and it was worth it!!
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Experiencia fantástica: the people here are very sweet and patient. took very good care of me AND a close friend.
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Experiencia fantástica: Thank you for attention to detail each visit and the soft skills that separate your team from the rest. Both my son and I love the care and service you provide.
Experiencia fantástica: Everyone makes you feel welcome, greet you by name as if you are part of the family.
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Experiencia fantástica: Amazing people, they care so much for you, and they do such a great job at cleaning!! 10/10 recommend, great dentist!
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Experiencia fantástica: Grayson Family Dental Care is where you want to go for your dental needs. I moved and still drive to come see them. The staff is very caring and attentive and Dr. Hoang is exceptional. He is very passionate about his profession. They treat you like family. You won’t regret booking your appointment here.
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Experiencia fantástica: Dr. Hoang & Susan make a great team!! Both have an amazing bedside manner and took the time to explain everything in a way I could understand. I left feeling I had the best cleaning EVER.
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Experiencia fantástica: Dr.Hoang is an excellent dentist. Very professional, gentle, and thorough. The staff is friendly and welcoming, and the clinic is clean and well organized. I felt comfortable and well cared for throughout my visit. Highly recommend!
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Experiencia fantástica: I am so happy my friend recommended this dental office. I am embarrassed with my teeth but they were able to explain what was going on. They are very informative, kind, understanding, personable. We discussed a plan for what I needed to get taken care of. I brought my kids as well and love them too. In terms of pricing, they are upfront with cost and affordable.
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Experiencia fantástica: About 5 years ago four generations of my family began coming to Grayson Family Dental. We left our previous dentist because the staff didn't have the patience to work with my father who suffered from Alzheimer's. Dr. Hoang and his staff were so understanding and patient with my father. My father never liked to go to the dentist and when Dr Hoang would work on his teeth he would sit perfectly still. They truly adore my 100-year-old grandmother and treat her with the utmost respect! My daughter and I also love coming to their office. We've become like family! I'm always bragging on how wonderful their office is to all my friends and family!
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Experiencia fantástica: I can’t express how amazing Dr. Hoang, Susan, and Rosa are. Genuinely the most attentive and competent dentist I’ve ever had. They have gone out of their way time and time again to make things easier on me. For the first time in my life, I’m getting true preventative care rather than reactionary. I have gotten all of my important procedures with them and they’ve healed spectacularly well. When I had any questions, they’d fit me in the same day. I fee more confident in my dental care and my smile. Now my entire family comes here! Even the ones from out of town:)
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Experiencia fantástica: It’s so hard to find a dental practice that gives you everything you need. After my family dentist of 20 years retired, I was lost for a minute. Then someone recommended Grayson Family Dental Care. Now…..I’m home again. Dr Hoang cares - scheduling is easy, and the entire staff is just plain nice! As long as I have teeth, this is where I’ll go (Maybe even after all my teeth are gone ). Give them a call - Give them a try.
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Experiencia fantástica: Always pleasant and professional. Been coming here together with my family for 3 years now. Dr Hoang is great at what he does, and always makes sure I am comfortable throughout the appointment. They are helpful when I need to change my appointments. Their office is always clean and organized.
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Experiencia fantástica: The best dentist that I have the pleasure of going to he's support staff are the best
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Experiencia fantástica: Quick fast and painless. Always with a smile!! Great service
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Experiencia fantástica: Good service, fast cleanings, and gentle handling of your teeth. None of that poking you and saying “you’re bleeding” stuff. Staff is very respectful and polite and care about your experience, and when you walk in they’ll remember you!
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Experiencia fantástica: Dr Hoang is very detailed, nice and competent. He makes you relax with all procedures and checks up even a few days later to be sure all is well. He has been our family dentist for over 7years and counting. Susan is very professional and detailed as well. My favorite dentist, I highly recommend him.
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Experiencia fantástica: This is one of the top line dentists i love the atomsphere in there and they do a great job at what they do if you want great white smile in the end check them out!!
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Experiencia fantástica: Been my Dentist for 5 years . Would not trust anyone else with my teeth . Excellent dentist !
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Experiencia fantástica: I've been coming here since 2016 and I absolutely love this place! I recommend Dr. Hoang to all my friends and family. If you've ever had a negative experience at the dentist, like so many do, you need to come here so you can start changing your view on going to the dentist. I was lucky and had an amazing dentist during my childhood, but when I moved here I couldn't find another dentist like them until I decided to come here. I'm truly grateful I did; I was on my verge of needing root canal when I first came in and I've been in such great hands ever since! Don't miss out a dentist and staff that are so personable and feel like they genuinely care.
THANKS Shona !
Experiencia fantástica: Had a great experience getting my teeth done and everyone is very nice and genuine.
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Experiencia fantástica: I’ve been going to this place for many years and they always do me good. I always leave with my teeth feeling really clean. The staff are really nice and welcoming.
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Experiencia fantástica: My favorite Dentist! I love coming here they are so welcoming and patience with me. I used to hate the dentist due to I'm afraid of shots but they really made me feel comfortable. They provided excellent service and their schedule is every convenience. They are open late during the weekends and Saturday as well!! That's a 10 +10 for me with the busy schedule I have. Thanks Grayson Family Dentist!
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Experiencia fantástica: Great service, they are very respectful and i leave with my teeth being perfect
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Experiencia fantástica: Amazing dentist! Susan and Dr Hoang are so sweet and they care about you. Their assistant is also amazing! I love them so much and they love us. ☺️ Great work , great cleanings, great discounts! Zero complaints with them .
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Experiencia fantástica: Employees are sweet and the place is nice and clean. Teeth feel extra clean after each appointment
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Experiencia fantástica: Amazing practice, the staff is so nice and welcoming. I have been coming here for years. Dr. Hoang is the best !
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Experiencia fantástica: Been coming here for some years now and I must say, the level of care is exceptional. Dr. Hoang and his wife are super friendly and kind, they make you feel like family. You can tell they love what they do. I would recommend this place to anyone.
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Experiencia fantástica: Dr hoang and staff Very professional and welcoming, it's a very friendly and warm atmosphere i always enjoy and look forward to my next visit.
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Experiencia fantástica: Such a great practice! Dr. Hoang is an amazing dentist. The staff is so nice and they make your experience so personal. The crowns looked so good! Always a great experience and they make me feel very comfortable!
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Experiencia fantástica: Overall experience from start to finish was excellent. Staff is very informative and knowledgable. I would recommend this dentistry to anyone who need the service.
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Experiencia fantástica: My mother is a dentist, so I have high standards when it comes to dental care. Grayson Family Dental Care is an exceptional dental office. The staff is friendly, and consummately professional. They listen to patients, and work with them for the best treatment for them. I always feel incredibly cared for!
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Experiencia fantástica: The people there were great, and their work is phenomenal! Will definitely be returning in the future.
HI MICHAI ! Your feedback is highly Appreciated .Thanks for the review
Experiencia fantástica: This Thanksgiving weekend cracked my molar in half. Susan got me in to see Dr Hoang right away on a Saturday. I am very afraid of the dentist. All I can say is this dentist is great. No pain at all, fixed my tooth and was reassuring through the entire process. I highly recommend.
Hi Michele! Your feedback is highly Appreciated, Thanks for the review,
Thanks again.
Experiencia fantástica: This is my second review for Grayson Family Dental Care. It was the first dental clinic I ever visited, and I have no intention of going anywhere else. They are incredibly understanding of patient needs, whether it involves financial concerns or accommodating scheduling. Dr. Hoang is always a delight to talk to; he consistently makes what can be a stressful experience as comfortable as possible. Susan is my go-to person; she handles everything I need before my visit. The entire team including Rosa truly treats you like family. I highly recommend everyone visit them. ——————————— Best dental clinic I visited in my entire life. The receptionist (Susan) is very helpful. She made sure I will not be paying a sky rocketing amount for a dental procedure. She presented how much coverage I can get prior to doing the dental work. There was no issue setting up an appointment as well. At first I was having second thoughts but as soon as I stepped into the clinic, there was an atmosphere of comfort. The staff knows their craft. Dr. Hoàng is a very good dentist. I am usually nervous whenever I go to a dentist appointments before. But Dr Hoàng makes you feel at ease that it almost feels like home sitting on a recliner. His assistant is very skillful that it almost synchronize when they move and do the job. I sat in the dental chair for over an hour and it didn't even feel like I sat that long. Now, i am up again for my next appointment. Can't wait to get back to Dr Hoangs clinic and have another dental work.
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Experiencia fantástica: Let’s start by saying any negative review here is absolutely a pathetic patience’s issue. These are the most professional Family Dental office I’ve ever used. Office staff are great and the Dentist is even better! Could not have asked for a more pleasant dental visit. Had a wisdom tooth and a tooth the military screwed up over 20 years ago pulled. I would definitely recommend this Dental Office to anyone in need of any dental work! Thank you all from the bottom of my heart! Dan Garrison
HI Mr Garrison
Thanks again,! Your feedback is highly Appreciated
Experiencia fantástica: I’ve been coming to this dentistry for almost two years now and have found it to be one of the best experiences I’ve had at a dentistry. The Dentist is amazing and very kind with his patients. I find it rare that a dentist would be very social and empathetic towards a patient, or at least from what I’ve heard and seen from experience. I’ve grown up having Tebo Dentistry as my teeth care for year, and as they aim for child dentistry, I still find Grayson Family Dentistry as a better quality atmosphere of a genuine experience.
Thanks again!
Experiencia fantástica: This place is friendly and knowledgeable! Still seeing this dentist after five years. My three children and myself love this place. We have had great reports, some cavities filled, and wisdom teeth successfully removed.
HI Renee , Your feedback is highly Appreciated .Thanks for the review!
Experiencia fantástica: My husband went here today and was extremely satisfied! His appt was at 10:30 & we were seen soon as we arrived - no waiting! The front office staff were so friendly, informative and attentive. They kept me abreast of his process as I waited in the lobby. He said the dentist was very friendly and nice. After his appointment the drawing desk staff was very informative of showing us what work he needed next and in what order to come back in to receive treatment. They are very affordable and work w/you if you don’t have insurance. I made me an appt while I waited on my husband bc of their bedside manner and attention to detail.
HI Brittany, your feedback is highly appreciated .Thanks for the review
Experiencia fantástica: Fantastic place , they were quick to see me about my wisdom tooth pain and removed it the same day. Friendly staff and very accommodating !
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Experiencia fantástica: Dr. Hoang, Susan, and Rosa are all amazing. They make you feel like family. The work that they have done on my teeth is nothing short than perfect. I have been going here since 2015 when they first open their doors and will continue to go here in the future. I appreciate the clean friendly atmosphere and don't see myself ever going elsewhere.
THANKS AKEEM !
Experiencia fantástica: Lovely customer service and extremely caring of their patients. Definitely recommend if you have some fear of a dental visit!
THANKS !
Experiencia negativa: Call to make an appointment for my son, gave them my dental insurance over the phone but I let them know that we had a 2nd one from my husbands job. She asked me to call her back with details as it’s Friday and they need to check benefits before my son’s visit. We looked for the card unable to find it but I was able to remember the name. Called them back an Asian accent lady answered and I explain to her I wasn’t able to get it as we are working and don’t have it on hand, but I had the name so she could try to find benefits with that and of course my husbands information. She said she couldnt as there were many insurance under the same name ( different regions basically). I work in the medical field and if we want the business we will look for the information and try to get the patients in as soon as possible. Made my reaserch and yes there was 39. Yet it only takes 30 seconds to know if there is coverage or not and move to the next. I said so you are telling me you can’t check for benefits? She said no ma’am. I’m like then I might just go somewhere else because I don’t have more info. She answer so you want me to cancel appointment. I took a deep breath …and said no I never said to cancel . She must not really care for my bussness. If this appointment was for myself I would have cancel right away but it’s for my son and I want him to get seen. So I told her I would call her back with info. I was able to get a hold of my husband and he was able to get information through his benefits website. So I call her and give her the information… then she calls me back to ask if we could jump start the visit that day and I said I was at work but that I was going to ask my dad to take him. My dad was not able to get there on time and when I got home it was too late to go or give a call back. I come to the appointment next morning (1/18/25) , for them to tell me that he might not be able to get seen since he didn’t go the day before. By the way the woman in the desk (not Asian) didn’t smile, greet us or anything, but I was like what ever. So I tell her my appointment was for today and she then said but we moved it for yesterday. I told her no one change the appointment why would you do that. Also he was coming today as well so why are you telling me he can’t be seen? Keep in mind we were the first ones at the clinic and no one was waiting at all. She then repeats I have to ask doctor if we can see him and adds but if we are able to see him your gonna have to wait. I’m looking around and there is no one … so I said no ma’am I never changed my appointment but it’s ok I don’t need to be seen anymore and walk out…. Bad customer service, they rather be rude and lazy than to bank a few 1000s of dollars…. Because they just lost 3 adults in services they could have profit from…. Doctor if you see this your business needs someone to represent your practice in better manner. I’m sorry that you have lost 3 possible patients due to the incompetence of your employees. You worked too hard for people not to care for your bussness.
You called to make an appointment for your son because he had a toothache. We tried to find time to squeeze him in the same day. On the phone, you agreed that the appointment for him was confirmed at 4:45 pm. You did not show up and did not answer the phone when we tried to contact you. Our doctor stayed for your son until 5:15pm but there was no sight of you. The next day you showed up and demanded to be seen. Our assistant told you that you did not show up yesterday, and now we already have other patients at the moment. But we would see him if he is willing to wait. You told our front desk to either see you now or you will walk out and see other dentists. You threatened us twice in two days that you would bring your business somewhere else even though we tried our best to help your son.
Experiencia fantástica: Dr.Hoang and his staff are beyond amazing. My daughter and I moved from NY over a year ago and have not been able to find a GREAT dentist. I came across Grayson Family Dental and read the reviews and decide to give them a try. This was the best decision for my daughter and I. Susan got us in quick, he filled my daughters cavities the next day and we couldn't be happier. I give this office a 10!!! They make you feel comfortable, and they have a sense of humor. I finally found my place! Thanks again team! And they have Sat hours!!!!
THANKS AGAIN
Experiencia fantástica: I called because I had two bad cavity’s the nice lady Susan answered the phone she was so polite she can tell I needed help and she helped me the same day I came in filled out my palate work and they did my X-ray and pulled my two teeth my anxiety was bad but DR.Joe Hoang made my anxiety go away I didn’t even feel a thing not even the shot to numb my mouth this is the best dentist/ doctor I have ever been to I highly recommend this doctor !! This doctor is a 10/10 for me
THANKS Christine
Experiencia fantástica: Love this place. They are really kind, gentle and caring. They are great with my children to the point that they are always excited for their dental visits. I’ve been to a few dental offices in my life and I think this is by far the best.
THANKS EVERYONE
Experiencia fantástica: Dr. Hoang and his staff are very professional, supportive and they care about their patients. My teeth have come such a long way since I started coming 2years ago!
THANKS
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