Dulles Life Smiles
Dulles Life Smiles proudly serves the Moorefield Station, VA community by providing compassionate, proactive, judgement-free dental care. Dr. Gino Valdivieso and our team understand that sometimes life gets in the way of staying on top of your dental health. No matter what is bringing you to our office, we are here to help! We encourage and educate our patients because we believe this is the best way to promote lifelong dental wellness. With a knowledgeable, friendly team and the latest dental technology, we are able to ensure an efficient, enjoyable experience every time you visit our office.
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-18h
- Martes: 9h-18h
- Miércoles: 10h-15h
- Jueves: 9h-18h
- Viernes: 9h-14h
- Sábado: (closed)
Fotos de Dulles Life Smiles
Dulles Life Smiles: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,9 de 5 sobre 278 opiniones
Experiencia fantástica: I had a great experience at my first visit! From the moment I walked in, everyone was so kind, welcoming, and professional. The staff was incredibly patient and attentive throughout the entire visit. During my X-rays and dental photos, they guided me through each step, letting me know exactly what they were going to do next and checking in with me along the way to make sure I was comfortable and doing okay. I’m usually very anxious and nervous about going to the dentist, but they made me feel comfortable and never rushed me. The doctor was also very thorough and took the time to explain everything clearly, including what needed to be prioritized first and the next steps for my treatment. Even though I haven’t had any treatment done yet, my first impression was excellent. I’m definitely looking forward to continuing my treatment here. Highly recommend!
Thank you so much for your wonderful review, Erika! Here at Dulles Life Smiles we really appreciate you taking the time out to share your experience with us!
Experiencia fantástica: We are extremely impressed with Dulles Life Smiles customer service. Consistently excellent service! The office is clean, well-managed, and punctual, and the standard of dental care is outstanding. Thank you to the wonderful staff for making every visit so seamless. Jacob Yishak
Thank you so much for your wonderful review, Jacob! It means a lot to our team here at Dulles Life Smiles!
Experiencia fantástica: "Doctor Gino is incredibly consistent with the service they provide. After coming here for many years, I can highly recommend them for their extreme professionalism and total transparency with every single treatment I've received. This is a great dental office in the area!" Keep it up!
Thank you so much for your wonderful review, Juan! We are thrilled to hear about such a positive experience at Dulles Life Smiles!
Experiencia fantástica: I have no complaints about them. This team is incredibly friendly and caring thank you!
Thank you so much for your kind review, Abner! It means a lot to our team here at Dulles Life Smiles!
Experiencia fantástica: 100% recomendado, por su profesionalismo, honestidad!
Thank you so much for your kind review, Jose! It means a lot to our team here at Dulles Life Smiles.
Experiencia fantástica: Shirley, RDH Amy, and Dr. Gino were all amazing to meet at my first appointment in 4 years and first appointment at Dulles Life Smiles. They all did great jobs. Thank you guys so much!
Thank you for your wonderful review, Songtan! We are thrilled to hear that you had such a positive experience at Dulles Life Smiles. Our team works hard to create a welcoming environment.
Experiencia fantástica: Génesis es una excelente asistente , competente y empatica. Gracias , gracias .
Experiencia fantástica: This was my initial visit to Dulles Life Smiles and I will say it’s the best dental appointment I’ve had in my 57 years. I was able to share with Dr. Gino my horrible experience with a dental appointment 10 years ago in Richmond VA and why I’ve since avoided going to the dentist. This one visit alone has changed my entire outlook on going to the dentist. The staff was incredibly friendly and helpful. During my initial visit Dr. Gino reviewed my X-rays and gave a thorough education about future treatment. In addition, I found the visual tour of the mouth very helpful as he explained step by step, with real time photos and X-ray images where I was with my dental health and what his initial treatment plan would be. I left my first appointment feeling very informed and that Dulles Life Smiles cared about me not only as a patient, but as a person. I felt immediately connected to the treatment team. I look forward to my second visit. I highly recommend them!
Thank you so much for your kind review, Quentin! It means a lot to our team here at Dulles Life Smiles.
Experiencia fantástica: Desde que llegas Excelente atención con Amabilidad Gracias Dr Gino y todo su equipo de trabajo siempre confiando en su Profesionalismo
Muchas gracias por tu review Igsandris! Nos alegra saber que tuviste una excelente experiencia. Siempre nos esforzamos por brindar la mejor atención con profesionalismo.
Experiencia fantástica: The most relaxing and personable dentist office I've ever been to. I think they are used to people that are afraid of the dentist because of how kind and the explanations they gave me. That said, I'm glad my old dentist went out of network so I could find this practice. This is now my dentist for life (or as long as I live in the area). Dr Gino, Amy, Anna, Shirley, and Bianka were all incredible and I cannot give them enough compliments or praise for their work today. Amy, especially was fantastic and was so gentle.
Thank you so much for your kind review, Ben! It means a lot to our team here at Dulles Life Smiles.
Experiencia fantástica: Very good experience. Right on time!
Thank you so much for your kind review, Harry! It means a lot to our team here at Dulles Life Smiles.
Experiencia fantástica: I had a great experience at Dr. Gino Dental Care. The staff is very friendly and professional, and Dr. Gino takes time to explain everything clearly. The clinic is very clean and organized, and the treatment was painless. I highly recommend this dental office to anyone looking for quality dental care.
Thank you for your kind feedback, Raees Zaidi. We're thrilled to hear of such a positive experience. Our team is dedicated to providing exceptional care, and it's great to know patients felt well-informed and comfortable during their visits. We appreciate your recommendation.
Experiencia negativa: I went to Dulles Life Smiles a few years ago for a tooth pain. It ultimately led to needing a root canal where he determined that the tooth next to it also needed a root canal. I continued to have issues with the root canals after the appointments - pain and a jaw that had shifted from being open for too long during the procedure. I stopped going to this dentist and went to a different one that referred me to an endodontist. He determined that one of the root canals was still heavily infected and needed to be redone. I had the procedure and it was found that my tooth had a third root that Dulles Life Smiles did not find and he did not fully extract the infection which led to it needing antibiotics inside the tooth for a few weeks. Fast forward to this year, I am having issues with the second root canal and it will need to be redone because the root canal was not done properly and the infection is still present. I am disappointed in not only myself for trusting that the dentist could do the work but that he would offer root canals when it should be referred to an endodontist. I have had to spend thousands of dollars in appointments over the past 3/4 years to include CT scans, orofacial surgeons for my jaw shift, and more. I HIGHLY would not recommend this dentist.
Thank you for sharing the feedback. We are very sorry to hear about the experience and understand how frustrating it is to have complications with a tooth. We take all concerns seriously and strive for the best possible outcomes. We discuss with our patients if there is guarded prognosis and inherent risks of tooth-related infections during our time together. We would like the opportunity to review your situation, as we are committed to providing the highest level of care. Please contact our office directly so we can discuss this with you.
Experiencia negativa: Absolutely awful customer service. I provided my insurance information the same day I made the appointment, yet when I arrived, they made me wait over an hour just to “verify” the insurance. This should have been handled in advance, not at the time of my appointment. My time is valuable, and this level of disorganization is unacceptable. I ended up leaving without being seen. Very disappointing experience.
We’re very sorry for the long wait — this is not the experience we want to provide. We appreciate the feedback.
We strive to get detailed insurance benefits, coverage, and history of previous services before a first appointment, as courtesy. Not all dental insurances have an efficient system for dental offices to provide benefits online quickly, but instead, some rare cases they keep us on the phone, tranferring us from one rep to another for more than 30 minutes. Also, when a new patient provides the Insurance Card at check-in, it is difficult to know detailed dental benefits beforehand. We strive to find a mutual understanding, respect and agreement in advance before a potential practice-patient relationship.
Experiencia fantástica: I really enjoy going here. Dr. Gino is genuinely a great Dr in my opinion. He tells you everything you need to get your teeth in optimal health and I personally really appreciate that. Most dentists just do your normal cleaning and only address something larger once it’s a problem, but Dr. Gino actually takes the time to explain things to you and you get a lot of time with him. For the root canal and some other things like a night guard I decided To go forward with, they gave me insurance estimates so I could see how much I would need to pay out of pocket. The staff are also wonderful and every single one has been so kind and I’ve never felt judged, only very welcomed. I highly recommend!
Thank you for your wonderful review, Christina! We're thrilled to hear of such a positive experience. Our team is dedicated to providing exceptional care, and it's great to know patients feel well-informed and comfortable during their visits. We appreciate your recommendation.
Experiencia fantástica: I still drive 3 1/2 hours to this Dentist practice because they really care about you as a patient and have a great service.
Thank you for your kind words Craig! We are thrilled to hear your experience. It's always our goal to provide excellent care to our patients.
Experiencia fantástica: Excelente servicio,muy amables y profesionales todo el personal y el doctor muy profesional
Muchas gracias por tus amables palabras Jorge! Nos alegra mucho saber de tu experiencia. Nuestro objetivo siempre es brindar una atención excelentes a nuestros pacientes en Dulles Life Smiles.
Experiencia fantástica: Very nice people. I was a nervous patient but they handled everything perfectly. Thanks again !
Thank you for your kind words, Joseph! We're thrilled to hear your experience. It's always our goal to provide excellent care and support to our patients.
Experiencia fantástica: Calidad de servicio en todos los aspectos desde el personal hasta el Dr son muy delicados en el trato y buscan siempre la mejor manera de hacernos sentir en confianza acá se aplica la regla el Paciente es primerorecomendado al
Muchas gracias por tus amables palabras Gricelda! Nos alegra mucho saber de tu experiencia. Nuestro objetivo siempre es brindar una atención excelentes a nuestros pacientes.
Experiencia fantástica: Todos son muy amables, el Dr. Gino te hace sentir muy segura es muy profecional, sin duda un excelente servicio. Lo recomiendo totalmente
Agradecemos mucho tu reseña, Mary. Nos alegra saber de tu experiencia positiva. Tu recomendación significa mucho para nosotros y estamos comprometidos a seguir brindando un excelente servicio.
Experiencia negativa: I visited that office only once and never went back. The doctor acted more like a salesperson, pushing overpriced dental products at triple the normal cost. I felt pressured to purchase them and later realized how badly I had been tricked. During my cleaning, I specifically asked them to only provide services covered by insurance, and they assured me there would be no out-of-pocket costs. Now, three years later, they’ve sent me to collections. It doesn’t make any sense, this feels like nothing but stealing from people.
We are sorry to learn about the experience you shared. It's concerning to hear that you felt pressured and misled regarding your treatment and costs. We take these matters seriously and we will investigate situations like this. Thank you for bringing this to our attention.
Experiencia fantástica: I finally decided to find a dentist in Ashburn instead of driving 30 miles to see my last one & I am so happy to have found Dr. Gino's practice. My first appt, was a 1-hr consultation: they did bitewings and photos. That consult, determined the work and cleaning I needed. His staff is prompt, polite, attentive and professional. I felt I was in great hands the entire time during my visits. The service they provided was excellent. They did a great job keeping me informed every step of the way and took their time explaining things in detail. I will keep coming back twice a year. I recommend this dental practice to everyone in the Ashburn area!
Thank you for your wonderful feedback! We're thrilled to hear of such a positive experience. Our team is dedicated to providing exceptional care, and it's great to know patients felt well-informed and comfortable during their visits. We appreciate your recommendation.
Experiencia fantástica: Excelente servicio muy amables todo bien explicado la atención super buena
¡Muchas gracias por tu comentario tan positivo! Nos alegra saber que tuviste una gran experiencia. Siempre nos esforzamos por brindar la mejor atención y asegurarnos de que todo esté bien explicado.
Experiencia fantástica: For two years, I have committed to Dulles Life Smiles because the whole team prioritizes relationship before service. I am usually asked how I have been doing or something life-related; we almost never talk about why I am at the dentist haha! Because the team is small, you can build a 1:1 connection with each member of the team, and they do their best to keep the patient with the same dentist/dental hygienist consistently. If you are looking for a new place to call your dentist, this is certainly the place!
Thank you for your wonderful review, Sydney! We strive to provide the best care possible and it's great to hear that you appreciate our team's dedication and honesty. Your satisfaction means a lot to us.
Experiencia fantástica: The best of the best Dulles Life Smiles ❤️
Thank you for your review, Estelia!
Experiencia fantástica: Best dentist in the DMV. Amazing professional and honest people who always have your best interest at heart.
Thank you for your wonderful review, Gabriela! We strive to provide the best care possible and it's great to hear that you appreciate our team's dedication and honesty. Your satisfaction means a lot to us.
Experiencia fantástica: I have been with them since they first started and have always had a great experience. Kind staff, great dentist, and excellent care.
Thank you for your continued loyalty and support since the beginning, Jeff. We're thrilled to hear that you have consistently had a great experience. Your feedback means a lot to us.
Experiencia fantástica: Fue una increíble visita, excelente personal, muy amables, un lugar muy limpio, desde el inicio tuve una atención especial, una explicación muy detallada sobre cada procedimiento a realizar, gracias a todos. Super recomendado
Muchas gracias, Karla, por tu amable review. En Dulles Life Smiles, agradecemos mucho que te hayas tomado el tiempo de compartir tu experiencia.
Experiencia fantástica: My visits to the Dulles Life Smile clinic is always a good thing. From the moment I enter I’m greeted with an almost family atmosphere. Amy (Registered Dental Hygienist) always makes my day with her friendly disposition and expert skill set. I’d recommend the Dulles Life Smiles clinic to anyone in my area.
Thank you very much Michael for your kind review. At Dulles Life Smiles, we really appreciate you taking the time out to share your experience.
Experiencia fantástica: ⭐️⭐️⭐️⭐️⭐️ I relocated to Ashburn about a year ago and initially went to a different dental office, but I was not happy with that experience. Thankfully, I found Dulles Life Smiles, and I couldn’t be more pleased! The office is clean, bright, and welcoming. From the moment I walked in, the staff made me feel comfortable and cared for — they are genuinely friendly and attentive. The doctor is absolutely wonderful: professional, gentle, and thorough. I finally feel confident about my dental care here. I’m so glad I made the switch and highly recommend Dulles Life Smiles to anyone looking for excellent dental care in the Ashburn area!
Thank you for your wonderful review, Manny! We are thrilled to hear that you had such a positive experience at Dulles Life Smiles. Our team works hard to create a welcoming environment, and it's great to know that you felt comfortable and cared for. We appreciate your recommendation and look forward to continuing to provide you with excellent dental care!
Experiencia fantástica: This was my first time here. I coming for an emergency, they gave me a very good and professional attention. They explained me very well all about my case with Patience and professional. I'm feeling happy to find this place.
Experiencia fantástica: muy buena atención me gustó como tratan los clientes los recomiendo
Experiencia fantástica: El mejor personal…!! Muy amables y sobre todo muy profesionales
Experiencia positiva: My first visit after not going for 5 years, and new office and dentist. They were very welcoming, empathetic, they did not judge, came up with a treatment plan, payment expectations and overall felt like they heard me. Trust and being comfortable were the things I needed most to come back and be more consistent. The only reason they did not get 5 stars is i have not had any of my treatments yet, but once I have rest assured I'm sure they will get 5 stars!
Experiencia fantástica: The place is very clean and the staff is friendly ☺️, thank you .
Experiencia negativa: Today I visited This location is totally 100 percent fraud. I just wanted to get my teeth clean , so they given me invoice $3500.plz be careful never go this location .
We are sorry about the experience posted. We appreciate the feedback.
We strive to find a mutual understanding and agreement during a practice-patient relationship. This includes spending quality time to educate our patients on the different gum conditions that can be found and the different treatments needed based on the gum findings. We also use images and written information to improve communication with our patients.
We strive to provide high-quality patient care and maintain a caring environment that is respectful of all people.
We encourage patients who have concerns about estimates presented to contact our office directly during office hours for any clarification that may be needed.
Experiencia fantástica: Always friendly and efficient
Thank you for your kind review, Carlos!
Experiencia fantástica: Had a great visit as usual. Amy was very gentle while cleaning my teeth. Everyone in the office makes you feel comfortable. I would definitely recommend this dental office. They are great people. Thanks again Amy.
Thank you for your kind review Angela!
Experiencia fantástica: I highly recommend this place for anyone is looking for a Dental place. Best experience I had with DR. Gino, very professional and he is very knowledgeable in his field. always keeping my teeth very healthy. And My Gril Amy was always the one in charge of keeping my dental hygiene on point. I was always in Love the way she was treating me and my daughter when we had to have our services done.
Thank you so much for your kind review, Yayiz! At Dulles Life Smiles, we really appreciate you taking the time out to share your experience.
Experiencia fantástica: Me encantó, muy profesionales ya atención espectacular✨
¡Muchas gracias por su amable review, Karen! En Dulles Life Smiles, realmente apreciamos que se haya tomado el tiempo de compartir su experiencia.
Experiencia fantástica: Excellent service, very friendly and reliable
Thank you for your review, Dalila!
Experiencia fantástica: La atención muy buena le explican bien paso a paso muy satisfecho con el procedimiento
¡Muchas gracias por su amable review, Roberto! En Dulles Life Smiles, realmente apreciamos que se haya tomado el tiempo de compartir su experiencia.
Experiencia fantástica: Super friendly and kind. Very thorough and thoughtful. The office is very comfortable to be in-not sterile. Loved it there
Experiencia fantástica: Had an cracked tooth emergency and was in so much pain! Dr. Gino and everyone at Dulles Life Smiles welcomed me in as fast as possible and worked hard to extract the problem tooth! Everyone there is so nice and they make sure you are comfortable and explain things really well! I would definitely recommend Dulles Life Smiles to anyone in the area who needs a confident dental team to take care of them! Thank you DLS!
Thank you so much for your kind review, Justin! It means a lot to our team here at Dulles Life Smiles!
Experiencia fantástica: Both my husband and I are patients. They care about providing good and safe care. I love my dentist.
Thank you very much S M for your kind review. At Dulles Life Smiles, we really appreciate you taking the time out to share your experience.
Experiencia fantástica: Dr. Gino and his team are the best. It’s been two years since I first visited Dulles Life Smiles and I’m treated professionally and with kindness every time. Yes, their service is a little pricey, but it’s worth the comfort and reliable outcome. I highly recommend them.
Thank you very much Murtaza for your kind review.
Experiencia fantástica: Realmente fue una buena experiencia el Personal de la recepción muy amable y me sentí muy confiada con el doctor .. sentí mucha tranquilidad al entrar ahí
¡Muchas gracias por tu amable review, Paulina! En Dulles Life Smiles, realmente apreciamos que te hayas tomado el tiempo de compartir tu experiencia.
Experiencia fantástica: I recently visited Dulles Life Smiles in Dulles VA, owned by Dr Gino and I couldn't be more impressed with the experience. From the moment I walked in, the exceptional customer service stood out. The staff was friendly and welcoming, ensuring I felt comfortable throughout my visit. The environment was spotless and well-maintained, reflecting their commitment to cleanliness and hygiene. What really caught my attention was the high tech equipment they use, which made the whole process smooth and efficient. Dr. Gino is phenomenal. His attention to detail is remarkable, and he took the time to explain each step of my treatment and write out a plan, making sure I was at ease. His expertise and professionalism are truly commendable. I highly recommend Dr. Gino and his office to anyone in need of top notch dental care. The service provided is unparalleled, and you can trust that you are in excellent hands here.
Thank you very much for your kind review, Alex! At Dulles Life Smiles, we really appreciate you taking the time out to share your experience.
Experiencia fantástica: Very friendly and professional service and staff! They went through the details thoroughly to help me decide what precautions and procedures I should do in the future. I like the personal touch with the welcome sign in the back where it had my name and it’s pretty cool they offer Netflix during the cleaning
Thank you so much for your kind review, Tara! At Dulles Life Smiles, we really appreciate you taking the time out to share your experience.
Experiencia fantástica: Excelente servicio! Todo el equipo es altamente profesional, son muy atentos y lo hacen sentir a uno muy cómodo. 100% recomendados.
Muchas gracias por el review, Marvin! Aquí en Dulles Life Smiles es muy importante para nosotros que todos tengan una gran experiencia.
Experiencia fantástica: Terrific office to work with. Staff is courteous, professional, diligent and attentive. Scheduling was a breeze, staff communicated well, even called me the morning of an appointment and let me know I could come in and get started early. Wouldn't go anywhere else.
Thank you so much for your kind review, Andrew! At Dulles Life Smiles, we really appreciate you taking the time out to share your experience.
Experiencia fantástica: Amy is amazing. Always great feedback and making me feel super comfortable. She is so kind Dr. Gino is amazing.
Thank you so much for your kind review, Katelyn! It means a lot to our team here at Dulles Life Smiles.
Experiencia fantástica: Recientemente visité la Clínica Dental Dulles Life Smiles y mi experiencia fue absolutamente excepcional. Desde el momento en que entré, fui recibida con una cálida bienvenida por parte del personal de recepción, quienes fueron amables y eficientes al gestionar mi cita. El ambiente de la clínica es moderno y acogedor, lo cual me hizo sentir cómoda y relajada. El Dr. Gino quien me atendió, demostró ser un profesional altamente competente y dedicado. Me explicó cada paso del procedimiento con claridad y paciencia, lo que me ayudó a sentirme segura y bien informada. El personal auxiliar también fue extremadamente atento, asegurándose de que mi experiencia fuera lo más agradable posible. En resumen, recomiendo encarecidamente la Clínica Dental Dulles Life Smiles a cualquier persona que busque un servicio dental de primera clase, con un equipo profesional y un trato humano inigualable.
Experiencia fantástica: I have nothing but wonderful things to say about Dr. Gino and his staff. Aside from being courteous, professional and highly skilled in their profession, they actually care! That’s hard to come by these days. One recent interaction really stands out for me. I broke a bracket in my braces and had wire exposed. When I checked the time, it was a little past after hours but I decided to call anyway. As expected it went to voicemail. But shortly after, I received a call from Dr. Gino and he was able to fit me in to fix it for me. I already had high respect for him and this kicked it up notches. So glad to have me and my family’s oral care in the hands of Dr. Gino, Shirley, Amy, Bianka, Maddie and Esperanza. ❤️
Thank you very much for your kind review, Jennifer! At Dulles Life Smiles, we appreciate you taking the time out to share your experience.
Experiencia fantástica: Highly recommend this dental practice. Dr. Gino and his team are spot-on with their service, clean facilities, and transparent education regarding the dental visit. My visits have always been painless and my wife was also impressed with their professional atmosphere. I also love their charity and it's certainly a wonderful thing to have in our community.
Experiencia fantástica: Fully recommended
Experiencia fantástica: Uno de los mejores clínicas, nunca antes. Avía estado en un lugar tan profesional como este
Muchas gracias por el review, Javier! Aquí en Dulles Life Smiles es muy importante para nosotros que todos tengan una gran experiencia.
Experiencia fantástica: I had a wonderful experience at Dulles Life Smiles! It feels amazing to not only receive excellent care, but to also know that the team does so much good for our community. Looking forward to many more years of dental care with Dulles Life Smiles!
Experiencia fantástica: I had a great experience with Dr. Gino and his team during my wisdom tooth extraction. They were professional, efficient, and made the entire process as comfortable as possible. I highly recommend their services.
Experiencia positiva: Gracias por su gran ayuda, me sentí segura de atenderme con ustedes. Son unas personas muy profesionales. Bendiciones
Muchas gracias por el review, Maria! Aquí en Dulles Life Smiles es muy importante para nosotros que todos tengan una gran experiencia.
Experiencia fantástica: Los mejores, realmente me siento cómodo cuando entro a Dulles life smiles porque siempre hay soluciones! Y hasta el día de hoy no me arrepiento de haber entrado ahí desde la primer ves que lo hice!!! Me encanta mi sonrisa !!!! Todo el personal es una maravilla y los recomiendo al 100%, no dudes en contactarlos si quieres buenos resultados !!!
¡Muchas gracias por tu amable review, Sergio! En Dulles Life Smiles, realmente apreciamos que te hayas tomado el tiempo para compartir tu experiencia.
Experiencia fantástica: La mejor experiencia en dental dulles life smiles los mejores gracias por su paciencia
Muchas gracias por el review, Aracely! Aquí en Dulles Life Smiles es muy importante para nosotros que todos tengan una gran experiencia.
Experiencia negativa: Steer clear of Dulles Life Smiles. As newcomers to the area, my family and I decided to schedule a routine cleaning visit. We diligently completed all the required new patient paperwork and patiently awaited our appointment, which was about three weeks away. Throughout this period, we received the standard appointment reminder texts and a voice message, all seemingly routine. However, upon arriving for the scheduled cleaning visit, we were unexpectedly informed that we would be charged in advance for both the appointment and x-rays. The reason provided was the office's inability to find the time to contact my insurance company. This crucial piece of information was neither communicated beforehand nor mentioned in the voice message. The lack of transparency left me puzzled and frustrated. Contacting one's insurance company typically doesn't require an extended timeframe, as I have experienced in the past. Given that I've had dental appointments twice a year throughout my entire life, this was an unprecedented situation for me. While it's conceivable that the dentist is excellent, the questionable communication and handling of the administrative process have left an unfavorable first impression. Whether due to unforeseen circumstances or a lapse in communication protocol, first impressions matter, especially in healthcare services. In light of this experience, my family has decided to seek dental care elsewhere, prioritizing a provider with clear communication practices and a more streamlined administrative process. In update to the business reply, the insurance card details were furnished during the call when scheduling the cleaning appointments three weeks ago. This included the specific number for dental providers to liaise with the insurance company. If they fail to sufficiently prepare for a new patient's appointment, what other areas might they compromise or neglect in their treatment of patients? Beware.
We are sorry about the experience shared, we appreciate the feedback. We strive to get detailed insurance benefits, coverage, and history of previous services before a first appointment, as courtesy. Not all dental insurances have an efficient system for dental offices to provide accurate dental benefits. Also, when a new patient fills out the forms and provides the insurance card late, it is not possible to know detailed dental benefits beforehand. We strive to find a mutual understanding, respect and agreement in advance before a potential practice-patient relationship.
Experiencia fantástica: Great customer service ! Would definitely recommend this place .
Thanks for your review, Sara! It means so much to us here at Dulles Life Smiles.
Experiencia fantástica: Dulles Life Smiles folks are great! I had a meeting unexpected moved up 30 minutes which cut getting to the meeting really tight. I asked if they could get me in and out in the window for my appointment. No problem, finished the cleaning checkup with time to spare. Really appreciate they were willing to work with me.
Thank you so much for your kind review, Frank! It means a lot to our team here at Dulles Life Smiles.
Experiencia fantástica: Amazing service! Very detailed oriented, they explain everything to you about the services you’re getting. And talk to you one on one about cost and ask for consent before charging you with any additional cost. I used to hate the dentist but here they truly make you feel comfortable, they don’t make negative comments, they educate. HIGHLY RECOMMEND !!
Thank you for your review, Deja! At Dulles Life Smiles, we appreciate you taking the time out to share your experience.
Experiencia fantástica: I had an emergency and they gave me an appointment asap and the staff and doctors were able to do their best and help me. I’m super grateful for the team there.
Thank you so much for your review, Maria!
Experiencia positiva: Professional staff who try to make your experience as pleasant as possible
Experiencia fantástica: Very informative, because I did not know about my gums being in poor health as well as my teeth . I really appreciate ladies and the doctor taking me step by step to help me understand the awful health I am in and how I need help, I am on it. Thank you
Experiencia fantástica: EXCELLENT Dentist and Staff. Wonderful Experience. Would recommend anyone!
Experiencia fantástica: Great professional service, Amy was awesome !!
Thank you so much for your review Dianna!
Experiencia fantástica: Omg ♥️♥️yo estoy encantada con el servicio que ellos brindan todos son tan amables el trato es único si nesecitas un dentista no lo piensen dos veses les recomiendo es lo mejor que ay las chicas son increíbles tan atentas y cuidadosas no me cambiaría por nada y el doctor omg es tan humilde y amble que Dios los bendiga en todo lo que hagan y Grasias mil
Experiencia fantástica: Dulles Life Smiles was a wonderful experience. We recently moved to the area and have been looking for a new dentist. I've tried 2 other locations in the area, but didn't feel they were positive experiences. After visiting and working with the team (specifically Bianca and Amy), I left feeling good about my visit. The small touches most businesses overlook or do not spend time on spoke volumes about the type of environment they are trying to create, all the way down to having my personalized name on a tv in my area. Dr. Gino was also very receptive to my comments, treated me with a unique approach based on my treatment plan and examination, and even completed some additional treatments I needed same day. I would definitely recommend to other looking for a dental experience focused on you.
Thank you so much for your kind review, Jamen! It means a lot to our team here at Dulles Life Smiles.
Experiencia fantástica: Dr. Gino is very professional and kind. The staff is very nice and friendly.
Thank you for your review Constantina!
Experiencia fantástica: Absolutely love going to Dulles life smiles. Every time I go I’m welcomed with nothing but smiles and friendly faces!! Never felt more comfortable at a dentist office. Would absolutely recommend!! They’re awesome!
Thank you so much for your kind review, Lindsay! It means a lot to our team here at Dulles Life Smiles.
Experiencia fantástica: Best dentist I've ever visited. Everyone I interacted with were super friendly and accommodating, and they actively do work within the community. These are good people.
Thank you so much for your kind review, Erik! It means a lot to our team here at Dulles Life Smiles.
Experiencia fantástica: Soy una persona miedosa siempre tuve malas experiencia en mi niñes pero ellos me hicieron sentir como una niña Mimada inclusive pude ver mi serie favorita en la televisión mientras me hacían mi limpieza estoy agradecida de haber encontrado este lugar no duden en ir. Corre te tratarán amablemente y te explicarán todo a detalle. Muy bien.
Thank you so much for your kind review, Iris! It means a lot to our team here at Dulles Life Smiles.
Experiencia fantástica: Amy is my favorite she is the sweetest dental hygienist, she always makes my visits so comfortable. I always have such a great experience at this office because of her. Everyone else is very welcoming, kind, and professional.
Thank you so much for your kind review, Katia! It means so much to our team here at Dulles Life Smiles.
Experiencia fantástica: I'm thankful to have found Dr. Gino and their staff. Special thanks to Amy for being so caring about her patients, she really takes the time to make sure you are not feeling any pain, (Thanks for using warm water for the cleaning, you're awesome!) and each and everyone of the staff makes sure you're always comfortable with any procedure your getting done.
Thank you so much for your kind review, Eddy! It means so much to our team here at Dulles Life Smiles.
Experiencia fantástica: Me encanto su atención y el procedimiento sobrepasó mis espectativas.
Thank you so much for your kind review, Dilian!
Experiencia fantástica: Gracias a todos! Me sentí verdadera confortable para mi fue una experiencia diferente en cuanto a los dentistas . Siempre estaba con mucha tensión cuando tenía una cita al dentista y esta vez fue la excepción todo fue excelente desde la llegada hasta tu salida . Quede muy contenta y satisfecha con el trabajo que hicieron! Muchísimas gracias 100% recomendado
¡Muchas gracias, Brenda! Aca en Dulles Life Smiles realmente apreciamos que hayas tomado el tiempo para compartir tu experiencia
Experiencia fantástica: Excelente atención, las chicas son súper amables y atentas, explican todo paso a paso y el Dr Gino por igual, explica todo paso a paso y con detalle y una persona realmente muy educada y amable. Los recomiendo al 100%
Thank you so much for your kind review, Amalia! It means a lot to our team here at Dulles Life Smiles.
Experiencia fantástica: I had a great experience as a new patient. They were very kind!!
Thank you so much for your kind review, Azu! It means a lot to our team here at Dulles Life Smiles.
Experiencia fantástica: Excellent service, very clean facilities, pleasant and knowledgeable staff.
Thank you so much for your review, Gladys!
Experiencia fantástica: It was my first visit and since from the admissions, the staff was very nice, from the receptionist to the assistants, all very friendly and professional until I was attended by Dr. Gino, who at every moment explained to me in detail each job to be done, but his sympathy and trust what one as a patient needs and not to feel afraid like me when going to the dentist. I feel so happy to find Dr. Gino and I hope be with him for long time.
Thank you so much for your kind review, Rosie! At Dulles Life Smiles, we really appreciate you taking the time out to share your experience.
Experiencia fantástica: Muy buena atención excelente personal 100porciento recomendable son los mejores
Experiencia fantástica: Very professional people, very good experience. Satisfied 100%. Strongly recommend!
Thank you so much for your review, Cristian!
Experiencia fantástica: Great team who makes you feel at home, relaxing and comfortable environment and very knowledgeable team! The best dental office ive ever dealt with!
Thank you so much for your kind review, Elisa!
Experiencia fantástica: The best dentist I have ever been 100% recommended
Thank you so much for your kind review, Linda!
Experiencia fantástica: Amy was my hygienist and she’s amazing! Made me feel super comfortable and wasn’t rough at all. Definitely recommend if looking for a dentist office that is passionate about your teeth.
Thank you for your kind review, Kaela! It means so much to our team here at Dulles Life Smiles.
Experiencia fantástica: One of the best dental office that I had been! Dr. Gino and his team are amazing! Highly recommended!
Thank you so much for your kind review, Ionel! It means so much to our team here at Dulles Life Smiles.
Experiencia fantástica: Wooowww the doc is soooo friendly. Will explain everything you need .
Thank you so much for your kind review, Saranya!
Experiencia fantástica: I’m really happy that I found this dentist and team. The facility was clean, staff professional and polite, and they exceeded my expectations. I highly recommend this outfit.
Thank you so much for your review, Reuben! It means so much to our team here at Dulles Life Smiles.
Experiencia fantástica: Thank you for helping me with my anxieties and sinus issues. It’s not easy to go to the dentist when you’re on the mend. Dr Gino was fast and wonderful! You guys are just great :)
Thank you so much for your review, Molly! It means so much to our team here at Dulles Life Smiles.
Experiencia fantástica: Everyone was very friendly and professional. The office was very clean and comfortable. I felt very welcomed and felt everyone did a very good job with my teeth.
Thank you for your review Richard!
Experiencia fantástica: Exceptional customer service, communicative and professional staff, excellent bedside manner, great quality cleaning, and a safe, comfortable, go-at-your-own-pace process. This was one of the best dentist experiences I’ve had. HIGHLY recommend!
Experiencia negativa: called to make appt. Was told they don't take Medicare? Wow, that's a first.
Experiencia fantástica: I have been going here for a little over a year and i can say that the staff here are exceptional at what they do, haven’t had any bad experiences here, they’re always very positive as well, would definitely recommend this place to others looking for a dental place to go to.
Thank you for your review, Juan. At Dulles Life Smiles, we appreciate you taking the time out to share your experience.
Experiencia fantástica: Very friendly staff. I felt very well taken care of.
Thank you so much for your review, Alexis!
Experiencia fantástica: Update— we went back today for our 2 yr appt and received the same exceptional care for our child who was recently diagnosed with autism! I would highly recommend to any parents of ASD kids. My 21 month old had her first appt this past Friday and it was an incredible experience. My child is very spirited and busy, she likes to run, play, and is generally very friendly and curious. The whole staff was SO kind to us! They were understanding of her curiosity and allowed her to explore with my supervision and were very supportive to me as well (as i apologized repeatedly LOL). Dr Gino took a look at her teeth and kept his calm as she cried— this was simply the result of her not wanting to let anyone in her mouth— and then gave her a prize at the end. Lys at the front desk was so helpful and kind to us as well. She made us feel very welcome. We look forward to a long relationship with this practice.
Thank you so much for your review, Lindsey! At Dulles Life Smiles, we appreciate you taking the time out to share your experience.
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