Johnston Dental Group | Dentists in Johnston RI | DMD

Experiencia fantástica: Staff was very nice and gave me great cleaning

Experiencia negativa: Since 2025 I have been trying to get into Johnston Dental. They have canceled my appointment each time! I had an appointment April 2025, they canceled it and rescheduled for June 2025, then that was canceled by them and rescheduled for the next available which was December 2025….they canceled again! That was rescheduled for August of 2026 (the next available appointment), and now that has been canceled! I’m so disappointed and now looking for another dentist that will not cancel each time for over a year!

Experiencia fantástica: I didn’t think it would be possible to enjoy a dentist appointment, but Dr. Frederick Liu made sure to prove me wrong. I went in for two fillings and everyone in the staff, from the lovely receptionist to Dr. Liu, have been extremely kind and respectful. I’ve been welcomed with a smile, music and laughs throughout the whole appointment and as someone who is not a citizen and never had anything done in the States before, this was an amazingly reassuring experience. Thank you!

Experiencia fantástica: Hygenist was great ..I definitely felt like she listened to me regarding xrays, and my wants and what I didn’t want. Super easy hygiene appt. Ive had a crown done also here and that went well also. Crown fit well with no high points!

Experiencia negativa: They used to be good with staffing but staffing changing and they are not the same like they use to be looking for a new dentist complete cancel my appointment for today.

Experiencia positiva: Nobody loves to go to the dentist, but my experience with everyone here has been wonderful. They make time to keep calling to help schedule your appointment, which I appreciate, given my busy schedule. Jordan, my new hygienist, was gentle and so delightful.

Experiencia fantástica: Rahkayla cleaned my teeth and did an awesome job. The Dentist’s and the staff are so friendly and nice I’m so glad I give them my business.

Experiencia fantástica: I had a great experience and I definitely recommend thorough cleaning

Experiencia fantástica: My 6 month cleaning went very well. My hygienist was welcoming..knowledgeable and thorough. She took my 4 yearly X-rays and Dr. Absi examined my teeth and said he will change a filling when I come for my next cleaning appointment…he didn’t like the look of it so he will fix it at no charge. All in all..a nice appointment.

Experiencia fantástica: Jessica is absolutely fantastic. Always makes me feel comfortable, takes the time to explain all procedures as they are taking place, gives further explanations to any questions or comments I may have, and lets me know if there is anything I should be doing differently in a very positive and professional manner.

Experiencia fantástica: I had to switch dentists due to my old one denying insurance. I wish I switched sooner! This dental group is amazing! They have all the best technology which made it easier and more comfortable and safer for me! And they were incredibly friendly and efficient!

Experiencia fantástica: Today l had my first visit at Johnston dental group and the experience was good very nice and pleasant staff l will recommend my friends to go there and everyone.

Experiencia fantástica: Steph was very welcoming and professional. She informed me with everything she was doing during the process. She gave me helpful feedback and even took the time to share some helpful products that she recommended. She was polite, kind and made me feel comfortable.

Experiencia fantástica: Love it there, very professional shout out to Dr Absi he’s the best very polite and answers any questions and is amazing person. And also Hygenist jessica who gave me an amazing cleaning and took her time to make sure i was comfortable at all times .

Experiencia positiva: Appointment for dental cleaning went very smoothly and efficiently

Experiencia fantástica: Wonderful customer service and great professionalism. Jessica is awesome.

Experiencia fantástica: Very professional and all my concerns and questions were addressed.

Experiencia fantástica: Staff is friendly, caring and professional. I am very pleased with Johnston Dental Group

Experiencia fantástica: Best dental practice. My hygienist was very professional, caring, and provided excellent advice on how to care for my teeth. The dentist was knowledgeable and explained everything thoroughly. The reception staff are welcoming and kind. This is truly an outstanding dental practice.

Experiencia fantástica: Today, was my first time at this office. Because of lack of coverage, I hadn't seen a dentist or hygienist in about five years. My Hygienist, Taylor, was nice, VERY professional and thorough. My Dentist, Dr. Beaulieu was the same. Great experience!

Experiencia fantástica: I had a wonderful experience at the Johnston Dental Group. Everyone is amazing and my dental hygienist was informative and professional. I recommend this group for all dental needs.

Experiencia fantástica: Always a great experience and who says that when at the Dentist’s office? Reception was professional, tech was great and received valuable feedback from my dentist.

Experiencia fantástica: My husband William went for xrays this morning..best experience ever!! No more gagging Thank you..

Experiencia negativa: I have waited months for my new patient appointment, excited to have a new dentist after not having been for at least a couple of years. I arrived on site a few minutes early since it was my first time there. I went through the main entrance and to my right was the Johnston Dental Group logo with an inaccessible door. Attached to the door was a sign reading something along the lines of ‘this is not an entrance, entryway door is behind the post office’. I exited the building and went along the side of the building, and did not notice an accessible entryway. The only other doorway I noticed had arrows directing to the main entrance, leading me to believe it was an inaccessible entrance. I returned to my car parked right in front of the office and called the provided number. The call was received by someone at a call center - not on site (which he disclosed to me). He was unable to provide directions as he didn’t seem familiar with the layout. He told me he would have someone come out to get me within the first few minutes of the call, and put me on hold. I waited for 5-7ish minutes and he returned on the call, continuing to attempt to assist with directions, while now at this point telling me that I was past my 11’oclock appointment time (my appointment was for 11:15, which was the originally scheduled time, and I have multiple confirmations showing this). I became frustrated that I may not be accepted for my appointment, as I had already been waiting and had been having a difficult time finding the entryway - with no assistance - and having my time wasted instead of effectively searching for the entrance myself; being told I’m going to be led into the office to no avail. I expressed my frustration that I may not be accepted, and was put on hold again. At this point, I once again searched for the entrance and found that it was at the doors with the arrows directing away from this entryway (…). I entered and could tell that the man in the office (Harold - I think?) was on the phone with the man I was just speaking with, and he already seemed annoyed with my presence. I went around to the counter to speak with him and he was immediately short with me (seemingly because he perceived me to be 30 minutes late - because of the offices scheduling error combined with the lack of assistance and misleading from the call center). He insisted my appointment was for 11:00am and that they could not see me, regardless of the fact that I had been in contact with the ‘office’ for the past 15 minutes. I was brought to tears and noted to him that I felt this was unacceptable, and he responded that my ‘being late was unacceptable’. I responded ‘okay’ and returned to my car to calm. I checked my appointment time and confirmed that it was for 11:15 and went back into the office to show this. The only response he had for me was that they could not take me today. At no point did he offer any kind of resolution or conversation, at the very least to reschedule the appointment. I am so beyond upset and dissatisfied with this experience and will be moving on to another practice. My inability to find the entrance wasn’t the issue, but it was the way it was handled by multiple members of staff. I can understand not being able to accept a patient because of timing conflict/tardiness, but general respect and decency should be non-negotiable when working with people. I just wanted to note my experience so that staff may potentially have training, general and hospitality, as to avoid this for other active and potential patients in the future.

Experiencia fantástica: Love Johnston Dental Group! Dr. Liu is wonderful and gives excellent care to me. Great staff and they treat you like family. My dental hygienist was wonderful and really listened to my concerns.

Experiencia fantástica: Steph was awesome. She went above and beyond to make the visit easy. She had a planB when I talked about how x-rays are difficult for me

Experiencia fantástica: 1st time there, wonderful experience from start to finish. Great care, knowledge, and professionalism from both the dentist and hygienist - very clean and orderly setting as well. I am moving my whole family to this practice.

Experiencia fantástica: My first visit, and Hayley was amazing with my evaluation, X-rays and cleaning. I met Dr. Absi and was very pleased with his personality, expertise and advice. Will recommend this dental practice for sure.

Experiencia fantástica: Jaime was gentle, but thorough. Actually enjoyed my cleaning.

Experiencia fantástica: The dental hygienist I had today was unbelievable and very caring and did an unbelievable job. I love coming here for my cleanings. Thank you

Experiencia fantástica: I don't think I've ever experienced the quality of continued care like that I've been receiving at Johnston Dental Group. Doctor Absi is great, always providing a complete picture of how my dental health relates to my overall health. He always explains in great detail all of the options for my senior dental care.

Experiencia fantástica: Great experience awesome staff

Experiencia fantástica: The staff was professional and nice people

Experiencia fantástica: This office is so ki d and caring

Experiencia fantástica: I love Johnston Dental Group! Dr Abisi is amazing and the hygienists are all amazing. They all put you at ease during your procedures.

Experiencia fantástica: Very professional, and the area was very clean. 100% recommended.

Experiencia fantástica: Amazing first visit! Both the Doctor and Dental Hygenist was so informative and was very through with my cleaning and exam.

Experiencia negativa: The waiting room had dirty kleenex on the table,the rug was not vacuumed. I had an 8an appt. My dental exam was for 15 sec. I never meet this Dr and he spent zero time with me.in 15 sec a detailed exam could not be possible. The Dr did not even sit in the Dr chair,which could foster communication. It was lightning fast appt. The hygienist steph was nice and taught me how to care for my teeth,she was warm and friendly,encouraging communication. I know the young generation/drs are taught fast ,quick managerial money over quality or time management but This was a sad and disappointing appt,especially with the cost of medical cost.what are you really getting now. Higher cost with a 15min appt and tou dont even know your Dr anymore or building a razor. Klantini

Experiencia fantástica: Great initial visit. Knowledgeable, friendly team.

Experiencia fantástica: everyone is always so kind- from the front desk, beyond! always thorough and insightful when i go. i love it there

Experiencia fantástica: Great experience. Quality, professional, kind.

Experiencia fantástica: The reception staff, hygienist, and dentist were all very friendly and informative. I appreciated the hygienist’s recommendations for flossing technique specific floss types.

Experiencia fantástica: My 6 month cleaning at the JDG was seamless. The staff is courteous, efficient and made me very comfortable. Also, Dr. Absi stopped by to review my x-rays and speak to me about a few issues I need him to address for me. He is very committed to my care and makes me feel reassured.

Experiencia fantástica: Pleasant and kind staff.

Experiencia fantástica: Nice facility. Plenty of parking. Friendly and Knowledgeable staff. Great dental care.

Experiencia fantástica: I HAD A POSITIVE EXPERIENCE WITH DOCTOR EXPLAINED EVERYTHING AND WAS THOUGH.

Experiencia fantástica: Steff was an amazing hygienist and she did an excellent job, very thorough. She is definitely an asset to your company.

Experiencia fantástica: Outstanding customer service, from the front desk to the hygienist and Doc. All were very pleasant and professional. I highly recommend this group for anyone looking for a Dental group.

Experiencia fantástica: Nice people there Liz hygenist was great and so was Dr Morgan

Experiencia fantástica: This was my first visit to Johnston Dental Group. I was very pleased. My hygienist was Jordan , who did an excellent job and I was then seen by Dr. Liu who was also excellent, patient and thorough. Usually after my cleaning I have to take Motrin for the pain, this is the first time in about 30 years that I did not have any pain after a cleaning. Kudos to Jordan.

Experiencia negativa: Great dentists, however, they cancel a lot of appointments!! When I miss an appointment, they charge me $50, but when they cancel on you. Oh well. I took a day out of work, and they canceled with less than 24 hours notice. My brother switched dentists because they canceled multiple appointments.

Experiencia fantástica: Friendly, patient-centered, compassionate dentistry. They’re fantastic!

Experiencia negativa: Called multiple times to see a specialist. Always got voicemail. Left messages but no call back. Got the front desk and attempted to make a appointment. Was told I would get a call back. That 2 days ago

Experiencia fantástica: Especially for a place that doesn’t specialize in pediatrics, the staff went above and beyond for my 3 year old. The hygienist and dentist explained everything and answered all her questions. I’m very grateful to have found this office for my family.

Experiencia fantástica: Always friendly and caring staff.

Experiencia negativa: Cannot recommend this office. Had a appointment for tooth removal that took 3 months to see dr in that time period tooth got infected and I hsd to be put on antibiotics. When the day came for extraction I was told it would be $1000 for a bone graph. No prior warning of this. So I had to make an immediate decision and decided to go ahead with it. Paid bill. When my checkup arrived. It seemed like doctor was concerned about something and said I needed an xray. When his assistant took me for xray she said this should be covered because I paid for bone graph.now the dental office wants 400 for xray. I disputed it with the receptionist who said she would look into it. Still charged me. This place uses sneaky business tactics and i will no longer use them. Also will be calling the dental board and attorney General. Find another dental office this place is terrible

Experiencia negativa: They never answer the phone. The receptionist are not knowledgeable of what they are doing. Horrible experience to make an appointment.

Experiencia fantástica: Had a great experience with my appointment today. Staff was very pleasant and courteous. hygeniest did an excellent job.

Experiencia fantástica: Jess was very kind and extraordinarily professional. Always patient and willing to answer questions. Her dental work is the best that I have ever had.

Experiencia fantástica: Very polite and kind explained everything they were doing and what I can do at home

Experiencia fantástica: Dr.Absi is awesome, very friendly and accommodating. I always have an awesome experience in his care!

Experiencia fantástica: Very clean office, efficient and excellent staff

Experiencia fantástica: Great experience every time, been going to this dentistry office for a few years now. Friendly staff, no pressure for specific services, absolutely no complaints.

Experiencia fantástica: Great experience, fantastic dental work will refer everybody. I know to the practice.

Experiencia fantástica: Great service, friendly, yet professional.Felt very comfortable. .

Experiencia fantástica: Great hygienist great doctor. Just really enjoy the visits. Great place for dental health

Experiencia fantástica: Very friendly staff! Dr.’s are great, and friendly to ! Appointments are very easy to make and always on time !!! Taylor is sweet and very gentle to ! She is very efficient .

Experiencia fantástica: Ashley was wonderful and I can't say enough about Dr Absi! He is one of The Nicest dentist ever!!!

Experiencia fantástica: Everyone on staff is very friendly and professional! I felt well taken care of, and it was overall good vibes throughout the duration of the appointment.

Experiencia fantástica: I just had my first appointment with Dr Liu and was very comfortable with his approach and thorough description of what my next steps would be. Great staff as well!

Experiencia fantástica: Jordan was my sister's hygienist. She made a lot of great recommendations on how to keep her teeth in good shape.

Experiencia fantástica: My appointment for my cleaning went very well. Ashley is very friendly and ask questions, concerning my past 4 months. She is very thorough, and helpful, explaining what to do , and use on my teeth and gums. I like this office and I have been going there for years.

Experiencia fantástica: The whole team at Johnston dental were very welcoming from the receptionist to the hygienist, and Dentist I hadn’t had a cleaning in over a year and a half and the young lady that did the cleaning gave the most pleasant cleaning I have ever had she was very thorough and yet took her time she was also very knowledgeable in that she was able to explain the reasoning behind every step of the procedure which brought me comfort Johnston dental accommodated me in every possible way I would highly recommend this dental office

Experiencia fantástica: I had a tooth pulled yesterday which also was infected. Dr Nagy her daughter and staff were awesome. It was a experiencei I will not soon forget. I felt like family. Dr Nagy and her staff kept making sure I was comfortable throughout the whole experiencei. I found that to be super professional. It's less than 24 hours later and I feel great. No pain, no issues, Thank you all!! Shout out to Pat from Scituate Family Dental for recommending Dr Nagy

Experiencia fantástica: Johnston dental group the team there are very professional friendly and a family atmosphere. I’m very comfortable going there

Experiencia fantástica: I am always very nervous, the technition was very calming and gentle making me feel relaxed as usual

Experiencia fantástica: A stress free first time visit. They were thoughtful to ensure I was at ease.

Experiencia positiva: I want to give a higher rating because I always have a good experience there while I am in the office, however, their staffing or scheduling system needs a lot of improvement. Already it is egregious to wait 6+ months for a dental cleaning appointment, then for you to be told that it has to be rescheduled because the hygienist is going to be out. Is there not some sort of temporary staffing system in place for these types of situations? Now we’re booking for next spring? It’s October!If a business is this busy, perhaps we need to consider upscaling the staffing to meet the consumers needs.

Experiencia fantástica: New to the office! Great job done by my new hygienist Jordan. She explained everything she was doing throughout the entire process from my X-rays to the cleaning and some concerns. I’m glad I picked this place as my new dental office! Super pleased with the cleaning and my teeth feel great!

Experiencia fantástica: Friendly & efficient folks. Pretty much on-time with appointments.

Experiencia fantástica: It was a great first visit. All personnel was very professional and thorough with their work. After a detailed exam, Dr. Absi expertly answered all of the questions I had about my dental health. Maybe it was just a coincidence, but I was also able to schedule a tooth filling appointment the next day, which is also very nice since I didn’t have to wait for weeks to get it done.

Experiencia fantástica: Ashley was so nice and patient with me. Front desk staff was great. Dr. Liu is super nice. Great experience concerning it’s a dentist appointment.

Experiencia fantástica: Caring and kind. Easy to take x-rays. Doctor explained everything and easy to talk to. Hygienist gentle yet thorough.

Experiencia fantástica: The Johnston Dental Group. All I Can Say It's A 5 Star Group Of Consumete Professionals With A+ For Friendliness and Clenseness.

Experiencia fantástica: Staff was very friendly and the office was clean. I was surprised with how quick and efficient the cleaning was.

Experiencia positiva: The staff is very friendly, Dr Frederick Liu is simply the best! I would’ve given five stars, but I’m a little upset about my appointment. After waiting months for a cleaning only to find out it was never scheduled.

Experiencia negativa: Can you give a zero star review? My wife and I had three appointments canceled. My wife hasn't seen the dentist in 10 months because they keep rescheduling her. This was the last straw. Took my records and switching dentist because they refused to even make an attempt to accommodate for a cleaning. You would think after you cancel someone's appointment three previous times in a row that you would be willing to stay and work an extra half hour to get that patient seen.... I guess they make too much money over there. It's ironic as I scroll down the reviews that this is frequent enough for other people to complain about the same exact thing. It's almost like they then have their friends going and put five star reviews to offset the very negative ones.

Experiencia fantástica: Best dental experience ever. Had a new experience with an. ultrasound cleaning prior to the traditional, Mary my hygienist was wonderful as was " Dr.Joe" my dentist. Highly recommend this practice, pain free dentistry!

Experiencia fantástica: Extremely pleased with the services I received from Dr. Nagy and her assistant Kiara! At the onset, I was quite anxious about a tissue graft and didn’t know what to expect. Two weeks later, I can truly say that their treatment and results were beyond GREAT! Thank you both for your expertise and kindness!

Experiencia fantástica: Anyone who is fortunate enough to have Taylor as their hygienist can leave all their worries, troubles, etc. behind. She is extremely patient, highly skilled, and truly understands & appreciates her role in all our dental care...thank you so much for making each office visit something I can actually look forward to every six months! :))

Experiencia fantástica: Jordan was my hygienist today. Super thorough and sweet! Would recommend her!

Experiencia fantástica: Always a great experience when my 16 Yr old daughter has an appointment. Dentist or Hygienist always briefs me on cleaning after appointment. I canceled an appointment once for one of my daughters and they were able to get her another within a week. You never have to wait a Long period of time if you need to reschedule.

Experiencia fantástica: I’m very pleased with the Johnston Dental Group. Dr. Absi has done a superb job on several crowns I have needed. And I’ve gotten some great flossing tips from the hygienist!

Experiencia fantástica: Every one in the office made it the least stressful dental experience. The receptionist was able to schedule me a bunch of appointments without making me feel rushed. The hygienist was very patient and gentle when taking xrays. The dentist was calming and informative without being judgemental.

Experiencia fantástica: After being very disappointed that my current dentist wasnt accepting Delta Dental i began my search. Many were dropping it. I found Johnston Dental Group and they had great reviews. I get very nervous with new dentists, today was my appointment and the office staff, hygienist, and dentist(Dr Morgan) were very welcoming and gentle. Thank you!

Experiencia negativa: I waited months for an appointment, only to be cancelled 2 days prior to the appointment. The earliest appointment to re-schedule was another 4 months. Once again, office cancelled my appointment 2 days prior and then proceeded to tell me, the earliest appointment was yet, another 4 months away. And you wonder why people are afraid to go to the dentist?

Experiencia fantástica: Experience was great. All the ladies and both Drs couldn’t have been nicer. They were all professional and kind and especially accommodating to my husband who has Alzheimer’s. Thank you all

Experiencia fantástica: Kind, respectful dentist office. I've seen 3 different doctors here and all have been great

Experiencia fantástica: Had scheduled teeth cleaning today Ashley was my hygienist and she performed the cleaning with no discomfort As a matter of fact, I nearly fell asleep during the procedure I will definitely schedule future cleanings with her

Experiencia fantástica: Best Doctor, amazing nurses. From the front desk to the whole process it was a 10/10. Everyone was very kind, the doctor explained everything to me in detail so I knew what was happening every step of the way. I had an emergency dental situation and I was new, first time to their office and had a wonderful experience. I would highly recommend them to anyone seeking a good dental office! So thankful for the work also done on my teeth, looks great!