Hallmark Dental
Hallmark Dental is a general and cosmetic dental practice in Kissimmee, Florida, providing comprehensive care for children and adults. Rodolfo A. Olmos, DDS, and the team have provided dental services to Central Florida for more than 15 years, restoring more than 15,000 smiles.
Hallmark Dental manages all types of dental needs, from preventive care with dental cleanings and exams to dental procedures like dental implants, crowns and root canals. The team also provides patients with crowns, bridges, dentures, and partials for dental restoration.
The general and cosmetic dental practice also does teeth whitening, veneers, and inlays and onlays.
Horario de apertura
- Domingo: (closed)
- Lunes: 8:30-16:30
- Martes: 8:30-16:30
- Miércoles: 8:30-16:30
- Jueves: 8:30-16:30
- Viernes: 8:30-16:30
- Sábado: (closed)
Nuestro comentario desde Best Dentists Club sobre Hallmark Dental:
Una Práctica de Confianza para la Salud Dental Familiar
Ubicada en Kissimmee, Florida, Hallmark Dental es una clínica de odontología general y estética dirigida por el Dr. Rodolfo A. Olmos y un equipo dedicado. Con más de 15 años de experiencia en el centro de la Florida, la clínica ha restaurado miles de sonrisas, brindando atención integral tanto para niños como para adultos. El consultorio destaca por su enfoque holístico de la salud oral, combinando medidas preventivas con tratamientos restauradores y estéticos avanzados.
Tratamientos Integrales y Cuidado Especializado
Hallmark Dental atiende una amplia gama de necesidades dentales, asegurando que los pacientes reciban una atención completa y personalizada. Los servicios que ofrece incluyen:
- Odontología general: Limpiezas preventivas, exámenes y obturaciones.
- Procedimientos restauradores: Implantes dentales, coronas, puentes y conductos.
- Prótesis: Dentaduras completas y parciales para la sustitución de piezas.
- Odontología estética: Blanqueamiento dental, carillas, incrustaciones y onlay.
Un Ambiente Acogedor Similar a una Familia
Las reseñas de los pacientes destacan frecuentemente el ambiente profesional y acogedor de la clínica. Muchos visitantes aprecian la "sensación de familia" creada por el personal, descrito como amable, empático y atento. El Dr. Olmos y sus colegas, como la Dra. Frias y el Dr. Qadri, son elogiados por su trato suave y su capacidad para aliviar la ansiedad dental, especialmente en pacientes con miedo a los procedimientos. El equipo se toma el tiempo para explicar las opciones de tratamiento con claridad, asegurando que los pacientes se sientan informados y seguros durante sus visitas.
Equipo Calificado y Valoración Positiva
Higienistas y asistentes del consultorio, como Catherine Cruz y Weriouska, reciben altas calificaciones por su profesionalismo y cuidado. Los pacientes aprecian la exhaustividad de las limpiezas y el enfoque educativo del personal. Las reseñas mencionan a menudo la habilidad del equipo para hacer sentir cómodos a los niños, lo que lo convierte en una opción adecuada para familias. Aunque algunos pacientes han señalado desafíos logísticos relacionados con la programación o la coordinación de seguros, la mayoría enfatiza la calidad de la atención clínica y la genuina preocupación del equipo dental por el bienestar del paciente.
Servicios y Tratamientos
Hallmark Dental: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,5 de 5 sobre 499 opiniones
Experiencia fantástica: Yna great services!
Thank you for your kind words! We’re so happy to hear that you had a great experience with Yna. We truly appreciate your support and look forward to seeing you again at Hallmark Dental! ✨
Experiencia fantástica: Great service. Thank you.
Thank you so much for your kind review! We’re happy to hear you had a great experience with our team. We truly appreciate your trust in Hallmark Dental and look forward to seeing you again! ✨
Experiencia fantástica: Caterine Dr. olmos Dr. Rosa and the whole team was fantastic very informative definitely recommend them
Thank you so much for your wonderful review! We’re thrilled to hear that Caterine, Dr. Olmos, Dr. Rosa, and our entire team made your experience so positive. We’re especially glad you found our team informative and helpful throughout your visit.
Your recommendation means so much to us! Thank you for trusting Hallmark Dental with your care. We look forward to welcoming you back! ✨
Experiencia fantástica: Today excellent, Doctor Olmos excellent doctor
Thank you so much for your wonderful review! We’re thrilled to hear that you had an excellent experience today and that you were so pleased with Dr. Olmos. We’ll be sure to share your kind words with him. Thank you for trusting Hallmark Dental with your care—we look forward to seeing you again!
Experiencia fantástica: The receptionist welcomed me with a smile, that makes my day because usually no one smiles at the greenburg dental . Amazing staff and a professional dentist too. Takes her time to explain all the option even though Inhave a lot of complication with my gum and bone and teeth. I love when the receptionist welcome patient with a smile
Thank you so much for your wonderful review! We’re happy to hear that our receptionist and team made you feel welcomed and cared for from the moment you arrived. We truly appreciate your kind words about our dentist taking the time to explain your options and address your concerns. Thank you for trusting Hallmark Dental with your care—we’re grateful to be part of your dental journey!
Experiencia fantástica: Great practice! Girls in front desk very professional and very flexible due to my schedule!
Experiencia fantástica: Family feeling. They make you feel relaxed and safe
Thank you so much for your kind words! We’re happy to hear that our team made you feel relaxed, safe, and welcomed. Creating a family-like atmosphere where our patients feel comfortable and cared for is very important to us.
Thank you for trusting Hallmark Dental. We truly appreciate your support and look forward to continuing to provide you with a positive experience!
Experiencia fantástica: My son's first time in this office and we were super happy! Excellent service from all the ladies, they explained everything, the super professional Dr. explained everything to us, no surprises!!!! Thanks
Thank you so much for your wonderful review! We're thrilled to hear that your son's first visit was such a positive experience. It means a lot to know that our team made you feel comfortable, explained everything clearly, and provided the care and transparency you deserve. We truly appreciate your trust and look forward to welcoming your family back to Hallmark Dental!
Experiencia fantástica: Excellent service Ina was amazing with the x rays thank you
Thank you so much for your kind words! We’re happy to hear that you had an excellent experience and that Ina provided such great care during your X-rays. We appreciate your feedback and your trust in Hallmark Dental. We look forward to seeing you again!
Experiencia positiva: Good service they work well as a team
Thank you for your kind words! We’re happy to hear that you had a great experience with our team. We truly appreciate you recognizing our teamwork and dedication to providing excellent care. Thank you for trusting Hallmark Dental!
Experiencia negativa: Came in for standard dental cleaning, they took pictures on my teeth and after that they're telling me that my teeth were good. Waiting for almost an hour and I keep asking when they gonna start cleaning my teeth and they said I have to wait because they're making a plan. When she come back explaining to me that I need depth cleaning procedures but I declined because my insurance won't cover. Anyway to make it short I made the appointment for standard cleaning but they didn't do the cleaning.
Thank you for sharing your concerns. We’re sorry to hear that your recent visit did not meet your expectations. We understand how frustrating it can be to wait and leave without receiving the cleaning you expected.
Our goal is always to provide clear communication and help our patients understand their treatment options. We would appreciate the opportunity to review your visit and address your concerns directly. Please contact our office so our team can discuss your experience and work toward a better resolution.
Thank you for bringing this to our attention. We value your feedback and remain committed to providing our patients with respectful, transparent, and quality care.
Experiencia fantástica: Great staff and a very great doctor nice professional and explained everything in great detail
Thank you so much for your kind review! We’re happy to hear that our team provided you with a great experience. We appreciate your recognition of our doctor’s professionalism and the time taken to explain everything in detail. Thank you for trusting Hallmark Dental with your care!
Experiencia positiva: Everyone is really nice. I feel like the cleanings are way too fast. My son had his teeth cleaned in about 25 minutes.
Thank you for sharing your feedback. We’re happy to hear that you found our team friendly and welcoming. We also appreciate your concern regarding the cleaning time and would like to assure you that every patient receives care based on their individual needs. We value your feedback and will continue working to provide thorough, comfortable, and quality care for every visit.
Experiencia fantástica: Great service. Thank you Vervska for doing my cleaning!
Thank you for your kind words! We’re glad to hear you had a great experience. Weriouska will be happy to know you appreciated her care and service. Thank you for choosing Hallmark Dental!
Experiencia fantástica: 10/10 finally a dentist we can trust!!!!! Dr.Olmos was so great and informative. Great experience highly recommend!
Thank you so much for your amazing review, Nylia! We truly appreciate your kind words and are thrilled to hear that you had such a great experience with us.
We’re happy to know that Dr. Olmos provided you with informative and trustworthy care. Building a relationship of trust with our patients is very important to our team, and we’re grateful that you felt comfortable and confident in our office.
Thank you for recommending Hallmark Dental. We look forward to continuing to provide you and your family with excellent care!
Experiencia fantástica: As soon as I walked in I got greeted with a smile. Very nice people and very fast service. Would recommend.
Thank you so much for your wonderful review, Wilfredo! We truly appreciate your kind words and are happy to hear that you had a great experience from the moment you walked in.
Our team is dedicated to providing friendly, welcoming, and efficient care for every patient. Thank you for recommending Hallmark Dental — we’re grateful for your trust and look forward to seeing you again!
Experiencia fantástica: All of the staff were professional and friendly. The dentist Dr. Qadri and Yna were very helpful, informative and made me feel comfortable. The hygienist Weriouska did an absolutely wonderful job. I’ve had some bad experiences in the past, but she truly made my cleanings a positive and comfortable experience for me. She is not only knowledgeable and professional, but also kind, patient, and clearly passionate about what she does. She consistently checked in to make sure I was comfortable and asked if I was experiencing any pain, discomfort, or sensitivity, which I really appreciated. Her gentle approach and attention to detail made a huge difference. I recommend this dentistry.
Thank you so much for sharing such a thoughtful review! We truly appreciate your kind words and are grateful that you had such a positive experience with our team.
We’re happy to hear that Dr. Qadri, Yna, and Weriouska helped make your visits comfortable, informative, and stress-free. We especially appreciate your recognition of Weriouska’s gentle approach, patience, and dedication to providing excellent care. Our team always strives to create a welcoming environment where our patients feel heard, comfortable, and well cared for.
Thank you for recommending Hallmark Dental. We’re honored to be part of your dental care journey and look forward to continuing to provide you with the quality service you deserve!
Experiencia fantástica: Hallmark Dental is a very nice place to visit for your dental need. love the atmosphere. (very clean)and the team are great, very friendly and helpful.
Thank you so much for your wonderful review, Doris! We truly appreciate your kind words and are happy to hear that you enjoyed the clean and welcoming atmosphere at Hallmark Dental. Our team is grateful for your recognition of their friendly and helpful care. Thank you for choosing us for your dental needs — we look forward to continuing to provide you with a great experience!
Experiencia fantástica: Tha k you so much for your great work. I'm so happy you filled in my tooth. I was worry about having those cavities and not having a solution to fix them , but know I'm very please with your job. You are a great and sweet doctor and also your staff. Thank you again. God bless you and the clinic.
Thank you so much for your heartfelt review! We are truly grateful for your kind words and are so happy to hear that you are pleased with your treatment. We understand that dental work can sometimes feel stressful, and we’re glad we were able to help restore your smile and give you peace of mind.
It was a pleasure caring for you, and we appreciate your trust in our doctor and our entire team. Thank you again for choosing Hallmark Dental. God bless you as well, and we look forward to continuing to provide you with excellent care!
Experiencia fantástica: Very nice people very professional thank you
Thank you so much for your kind words! We truly appreciate your feedback and are grateful that you had a positive experience with our team. We’re always happy to provide friendly, professional care and look forward to welcoming you back to Hallmark Dental!
Experiencia fantástica: The dentist anda al the staff were and are caring and diligent.
Thank you for your kind words! We’re happy to hear that our dentist and team provided caring and diligent service. We truly appreciate your trust and support of Hallmark Dental!
Experiencia negativa: I had an appointment on March 2nd (almost 2 weeks ago). The appointment was originally scheduled for February 27th, but was cancelled the morning of because the doctor last minute could not make it. Stuff happens, and thus I had no problem rescheduling. Come Monday, and it was one of the worst experiences I had at Hallmark. I’ve been coming to this office for years, and I have always had pleasant experiences. My appointment felt extremely rushed. Starting with the X-rays, which usually takes about 10-15 minutes, got done in 5. I was then directed to the area where my cleaning would get done. I waited 10 minutes for a hygienist to come in, and when she did, she just scraped my top teeth with a tool for a few minutes before telling me another hygienist would come in to finish the job. I waited another 10 minutes, and the next one came in. She applied the polish hurriedly , and rinsed it off with water. I still felt residue of the polish on my teeth. I was then told that another hygienist and the doctor would come in. 10 minutes pass, and they both arrive. The doctor arrives and was very kind, however asked me how my wisdom teeth were feeling. I was left a bit puzzled, considering they were removed years ago. I empathized with her though, as she was dealing with a high volume of patients. She pulls up my file on the computer, and then after examining the images , gives me ambiguous feedback that in result left me concerned. When I asked questions, the answers did not leave me reassured. To be honest, I wanted to ask more but I could tell she was in a rush to leave. The final hygienist removes the plaque and tartar with the tools, and to be quite frank I experienced discomfort. My teeth that day felt extremely sensitive, which is to be expected. However, after almost 2 weeks my gums on my upper right side are still swollen and irritated. I never right Google reviews , but I felt urged to do so as my experience my rushed, and the service was delivered poorly. I understand that a high volume of patients were seen that day, but the quality should never be compromised. In between the switches of hygienists, they would ask me what was done. I understand and sympathize with their workload demand, but I found this concerning. I called before posting this review, and after being placed on hold, the operator hung up. Seriously considering switching to a different dentist office.
Thank you for sharing your feedback, Briana. We sincerely apologize that your recent visit did not meet the level of care and attention you have experienced with us in the past. We appreciate your patience and understanding, and we take your concerns regarding communication, comfort, and the quality of your appointment seriously.
We would appreciate the opportunity to speak with you directly, address your concerns, and work toward making this right. Please reach out to our office so we can further assist you. Thank you for being a longtime Hallmark Dental patient and for bringing this to our attention.
Experiencia negativa: No enough medication was provided for pain when i asked for it a lot of problem arised to provide the prescription
Thank you for sharing your feedback. We’re sorry to hear that you had concerns regarding your pain management and the prescription process. We understand how important it is for patients to feel comfortable and supported after treatment. We appreciate you bringing this to our attention and would like the opportunity to better understand your experience and address your concerns. Please contact our office so we can assist you further.
Experiencia fantástica: Caterine Cruz did my deep cleaning today and it was wonderful . Gave me all the information I needed , was very sweet and gentle with my teeth!! 10/10 would come back!
Thank you so much for your wonderful review! We’re happy to hear that Catherine Cruz provided you with a gentle and informative deep cleaning experience. We appreciate your kind words and 10/10 recommendation. Thank you for trusting Hallmark Dental with your care—we look forward to seeing you again!
Experiencia fantástica: Amazing experience! The staff was friendly, the office super clean, and the dentist made me feel completely at ease. Highly recommend! Huge thanks to the Dental Hygienist Catherine Cruz, she was/is amazing!! The reason I keep going to this office is 100% her great service.
hank you so much for your amazing review! We’re thrilled to hear that you had such a positive experience with our team and that Catherine Cruz provided exceptional care. We truly appreciate your kind words about her dedication and service. Thank you for your continued trust in Hallmark Dental—we’re grateful to have you as part of our dental family!
Experiencia negativa: I came here for a crown and for some reason they gave me a whole treatment plan. I did not ask for that. I came here for a crown and now this is my dentist home? ??? I told them I only came here my dentist does not do dentist. I never asked them to change my dentist. I can’t afford anything here even if it was my dentist home. I have to pay for everything. Everything is over 100 dollars. These people do not care about your dental health. They just want your money.
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Our goal is always to provide patients with a complete understanding of their dental health and available treatment options so they can make informed decisions about their care.
We understand that treatment recommendations and costs can feel overwhelming, and we want every patient to feel heard and respected. We would appreciate the opportunity to discuss your concerns and review your visit with you. Please contact our office so we can better understand your experience and address any questions you may have.
Experiencia negativa: If you have medicaid DO NOT GO TO THIS OFFICE! ESP if you need a RCT or crown. They are double charging pts on medicaid. I have my daughters treatment plan provided by Hallmark dental went across the street to MID Florida endo and had the same rct done with no charge (hallmark quoted my 15yr old over $400 on medicaid out of pocket) When insurance pays $800 for the service!
Thank you for sharing your concerns. We take all patient feedback seriously and are committed to providing transparent communication regarding treatment plans, insurance coverage, and costs. We understand the importance of making sure patients feel informed and comfortable with their care decisions.
We would appreciate the opportunity to review your specific concerns and discuss your experience further. Please contact our office so we can better understand what happened and work toward addressing your questions. Thank you for bringing this to our attention.
Experiencia fantástica: Great job
Thank you for your positive review!
Experiencia fantástica: NICE CLEAN PLACE!
Thank you for your kind words! We’re happy to hear that you found Hallmark Dental to be a clean and welcoming place. We appreciate your feedback and look forward to providing you with excellent care in the future!
Experiencia fantástica: Dr. Frias and her assistant were absolutely amazing! Very comforting when I was nervous and made sure I didn’t feel a thing. Thank you so much!
Thank you so much for your kind words! We’re so happy to hear that Dr. Frias and her assistant helped you feel comfortable and at ease during your visit. Your comfort and care are always our priority. We truly appreciate your trust and are grateful you chose Hallmark Dental!
Experiencia fantástica: Amazing service, quick and efficient! The doctor was gentle and polite but also got the job done very well! I highly recommend this place!
Thank you so much for your wonderful review! We’re happy to hear that you had a great experience with our team. We appreciate your kind words about our doctor’s gentle, professional, and efficient care. Thank you for your recommendation and for trusting Hallmark Dental with your smile!
Experiencia negativa: I truly want to love this office, and we have had positive experiences in the past. However, our most recent check-up and cleaning were extremely disappointing. The dental assistant was noticeably rude and condescending, and she spoke negatively about me under the assumption that I do not understand Spanish. In addition to the disrespectful behavior, she did not wash her hands before touching the tools that were to be used in my son’s mouth. When I addressed the cleanliness issue, she made additional derogatory comments in Spanish under her breath. My son ultimately received a substandard cleaning from the dentist herself rather than from a dental hygienist, and the quality of care was far below what we have previously experienced.
Thank you for taking the time to share your concerns. We truly appreciate you bringing this experience to our attention, and we are sorry to hear that your recent visit did not reflect the level of care, respect, and professionalism we strive to provide.
We value your family’s trust in Hallmark Dental and are grateful for the positive experiences you have had with us in the past. The concerns you described regarding communication, professionalism, cleanliness, and the quality of care are very important, and we take them seriously.
We would appreciate the opportunity to speak with you directly so we can better understand what happened, address your concerns, and work toward a resolution. Please contact our office and ask to speak with our management team so we can follow up with you personally.
Thank you again for your feedback. We are committed to providing every patient and family with a welcoming, respectful, and comfortable experience.
Experiencia positiva: We have been Hallmark's clients since over 20 years ago. Their service has always been excellent in every way. Their staff is efficient and friendly.
Thank you so much for your wonderful review and for being part of the Hallmark Dental family for over 20 years! We truly appreciate your loyalty and trust throughout the years. It means so much to know that our team has consistently provided you with excellent service and a friendly, efficient experience. We are grateful for the opportunity to care for your smile and look forward to serving you for many more years to come!
Experiencia fantástica: Good
Thank you for your positive review!
Experiencia fantástica: Yna was super nice and friendly.
Thank you so much for your kind words! We’re happy to hear that Yna provided you with a friendly and welcoming experience. We truly appreciate you recognizing her kindness and dedication to our patients. Thank you for trusting Hallmark Dental, and we look forward to seeing you again!
Experiencia fantástica: Yna and dr Frias. I had a tooth extraction and it was painless. Both ladies are professionals and kind. Will highly recommend this facility to all.
Thank you so much for your kind words and for sharing your experience! We’re so happy to hear that your tooth extraction went smoothly and that you felt comfortable and well cared for by Dr. Frias and Yna. Their professionalism, kindness, and dedication to our patients are truly appreciated. Thank you for your recommendation and for trusting Hallmark Dental with your care. We look forward to continuing to provide you with excellent service!
Experiencia fantástica: Dr fries y Leslie have been amazing with me wonderful hands
Thank you so much for your kind words! We're delighted to hear that Dr. Frias and Leslie took such great care of you. We'll be sure to share your compliments with them—they'll be thrilled to know they made your experience so comfortable. Thank you for trusting Hallmark Dental. We look forward to seeing you again!
Experiencia fantástica: Very attentive and professional.
Experiencia fantástica: yua was very nice
Experiencia fantástica: Very helpful and resourceful and polite
Experiencia fantástica: I went in and was pleased to see another dentist there today. She was very nice and spoke excellent English! It's so nice when people are kind.
Experiencia fantástica: Had a wonderful experience with the visit wonderful staff that were kind.
Experiencia fantástica: Catherine is very cordial, communicative and knowledgeable will recommend her. Staff front desk very cordial and helpful. The same as the Dentist. Thank you for your attention
Experiencia fantástica: Very professional beautiful doctor was through with my cleaning. Will let others know.
Experiencia fantástica: Outstanding service and care by Ms.Yna and Dr. Maldonado. Above and beyond the care of employees Hallmark Dental in general. Thank you so much Team.
Experiencia fantástica: Definitely recommend this place the best staff ever very professional and friendly
Experiencia fantástica: Very professional, Courteous and shows a genuine care for the patients.
Experiencia fantástica: I had a cleaning today with Caterine Cruz, she was very gentle and professional!!
Experiencia fantástica: I came to Hallmark dental was treated. Super super super great. All the employees here are wonderful. God bless them all. I experience a very blessed for happy day. Thank you to all members here at Hallmark denial. Especially the assistant her name is Yna
Experiencia fantástica: Excellent
Experiencia fantástica: Professional experience been in this office for treatment my dental experience, any time have any issue with my teens ,I will back to same office
Experiencia fantástica: The place is very nice, professional staff and Dr Smith is amazing.
Experiencia fantástica: Finally did a visit after being referred and staff was phenomenal!! The assistant treating me was Yna and she was a pleasure and took her time to explain things. Very professional!I left happy!
Experiencia fantástica: Quick and kind service. Squeezed in same day for fill ins AFTER just walking out of an appointment
Experiencia fantástica: Excellent job
Experiencia fantástica: Since my first check up I appreciate the honesty about my procedure of Dr Adriana Maldonado and the support of the whole medical team. The attention and follow up on every appointment keeps me alert on my treatment.
Experiencia fantástica: She's professional, knowledgeable, experienced, caring, and polite. She has replaced a filing and an extraction of a tooth. She has gentle hands and knows what she's doing when numbing your gums for any procedure. She also has an excellent staff working alongside her.
Experiencia fantástica: I like very good job
Experiencia fantástica: Good people doing a great job
Experiencia fantástica: I've never had to wait long. If necessary, they offer you a payment plan (card). Dr. Figueroa is excellent, very thorough, answers any questions I may have. The staff is friendly and helpful. I would recommend Hallmark Dental to anyone.
Experiencia negativa: Spent a month trying to get an appointment here because they won't make an appointment until a month after you change your insurance and when they would finally talk about an appointment, they refused to see me and my two children on the same day. If you don't want new patients just say so from the beginning instead of wasting a month of my time.
Experiencia fantástica: I have a wonderful experience with the technician and the DC very satisfied thank you for taff thank very much appreciated
Experiencia fantástica: Catherine was awesome and very informative. She made me feels very comfortable and was very caring. I want her for my next visit
Experiencia positiva: Very nice place to take care of your teeth. Dr Smith was very professional, and i liked her service very much. I will recommend this place to my family and friends.
Experiencia fantástica: Very informative and pleasant
Experiencia fantástica: Once again after contacting Hallmark Dental, I leave very pleased, they did two works that were very special to me. I am very pleased, I will be back again!
Experiencia fantástica: Great staff. They were all very kind, thorough, and professional.
Experiencia fantástica: Certainly the cleanest my teeth have ever felt. Highly recommend.
Experiencia fantástica: Warm and friendly people work in this place. Excellent attention and good service.
Experiencia fantástica: New patient at Hallmark Dental and very grateful for it;Caterine was very professional and knowledgeable,provided me with some good advice about my dental hygiene and care;she took extra time to aware me about some mistakes I have been doing with my cleaning;thank you Caterine.
Experiencia fantástica: This place is amazing!!! The dentist and staff are so attentive and caring. It's dar from my house, but worth the drive. Love this place
Experiencia fantástica: Excellent customer service! I’ve been going to Hallmark for many years and I recommend this clinic to everyone I know.
Experiencia negativa: I had a very bad experience with this place. First of all they cancel your appointment if you don’t pay beforehand which is absolutely ridiculous, could be only as much as $20 and they will cancel it if they don’t have the money before hand smh. Also I had an issue with the work they did and they were not willing to fix it without charging me. Anywhere else would have fixed it because it was their fault. I should call the dentistry board on them for charging me for something like that. Completely unprofessional and unfair!
Experiencia negativa: I really liked this place until i had them do a veneer which cost me $1500 only for it to fall off less than four months later and I went back thinking they would cement it on for me for free since it had only been less than four months and they charged me $85. I was very disappointed. This was their responsibility to fix. It should not have fallen off within four months. This is very unprofessional and I will be finding a new dentist.
Experiencia fantástica: Did my teeth here, staff are nice and kind no regrets and no issues, prices are acceptable.
Experiencia fantástica: Very professional. Very nice staff and doctor.
Experiencia positiva: Great team and great service. They did my evaluation and my fillings in one visit.
Experiencia fantástica: Fantastic service and friendly staff. Very accommodating to my medical conditions and extremely helpful and kind.
Experiencia negativa: Trying to make an appt is impossible. No response to phone call, no call back after voice mail, no text message communication. Close the door at 4, even though it shows on the web that they are open until 4:30.
Experiencia negativa: I had been a patient here for some time. I moved away from the area but I still would make the drive to go here because I liked the dentist, the dental assistants, and hygienists. They all did a great job when I would go. However, I recently had pain in my gum area near a tooth and I called for an appointment. I was very disappointed when I was told that they couldn’t see me because they no longer accepted my insurance. I asked when did this change occur, I was told 2 weeks ago. I would think that being a patient here and having then even create a dental plan to be followed up, I would have received some type of notification letting me know they no longer accepted my insurance. The professional and courteous thing to do would’ve been to notify patients by email, mail, or a text message. Yet, they did none of these. Instead they said “sorry we can’t see you” and it was during the end of the year (holidays) which made it harder to find a dentist and change it with my insurance. Thankfully, I found a dentist who would see me. I’m done with this office and I wouldn’t recommend it to anyone. If that’s how they treat established patients don’t expect better treatment as a new one.
Experiencia fantástica: Had an awesome experience at Hallmark Dental, Caterine Cruz is very knowledgeable and explains everything in a way that you can actually understand. Thank so so much.
Experiencia fantástica: Great customer service !! professional,great staff and doctors!!
Experiencia negativa: I underwent a tooth extraction at their facility in early November 2024, specifically on a Friday. Upon leaving the office, I was not provided with any antibiotics, which led to an infection accompanied by severe pain; I was only given painkillers. By Monday, unable to endure the discomfort any longer, I returned to the facility, where the doctor examined the situation and performed a cleaning. The pain was indescribable, and when the doctor inquired about my antibiotics, I informed him that none had been prescribed. It became apparent that the assistant had neglected to provide them. As a diabetic patient, I was understandably concerned about potential complications. On that day, after I raised the issue, they finally administered the antibiotics, yet there was no apology or follow-up regarding my condition. The following day, I returned due to ongoing pain, only to be asked for a co-pay. I expressed my disappointment, highlighting their failure to provide the necessary medication, to which the receptionist acknowledged the oversight. When Dr. Godoy attended to me, he appeared rushed and irritated by my return. It took nearly three weeks for the pain to subside, but I still experience lingering discomfort. Subsequently, I received a filling as recommended by the doctor, but now I experience pain when eating on that side, a condition that did not exist prior to the treatment. My wife is now apprehensive about visiting their facility, prompting me to seek a new dentist. They should have at least followed up or offered a courtesy refund for their error, yet there was no acknowledgment of responsibility, leaving me with the impression that the fault lay with me.
Experiencia fantástica: I have been here for years! I love their work and dedication. Caterine did my cleaning today, grate as usual
Experiencia fantástica: Experience was great and on time, Caterine did a great job with my cleaning and educated me with my treatment plan. Thank you
Experiencia fantástica: Very professional and very clean place.
Experiencia fantástica: My name is cesarina lanza on Nov 21,2024 I went to hallmark Dental for a deep cleaning, the hygienist that took care of me was Weriuska, I had mentioned to her that I was very traumatized with the previous Dental office from Miami, and she was able to take my fear away, she kept me inform of every single step, she talked me thru the entire time that I was seating in that chair, she was very gentle, got home no pain, nor discomfort, also the staff was very professional the front desk ladies, Lina, Marcela, everyone was exceptional, will recommend this Dental office for everyone and anyone that had any type of fears with Dentists, will continue going for my follow ups without fears
Experiencia fantástica: Dr. Godoy and all his staff are very nice. They respond quickly to your calls, are helpful in explaining all options of care and don't pressure you with any added services if you're not ready to have procedures done. I would highly recommend them.
Experiencia fantástica: Friendly staff , whom had the willingness to explain and answer all my questions about the treatment plan! Thank you Marie Keep up the good work !!
Experiencia fantástica: Angela the hygienist is very nice and profesional, I drove 30min every time for my appointments and is totally worthy. The place is always extra clean, and everyone is very kind!
Experiencia fantástica: Angela and her crew were amazing Greta professional stuff And Mary love her smile
Experiencia negativa: My son's appt was at 1130 and he still is not been seen. Never in all the office I have managed did my patients wait more that 5 mins to be seated very unprofessional. And no one has the courtesy to let me know they r running behind. And they want to charge as a adult when my child is 13 not a adult. And charge me for something that insurance covers.
Experiencia fantástica: Vert friendly and helpful staff.
Experiencia fantástica: Did the job and i got satisfied, all I want is just get it done ,so I go on my day, till next appointment, nothing big expectations.
Experiencia fantástica: Mari and the rest of the staff were very courteous, helpful and answered all my questions
Experiencia fantástica: I was in distress, and I don’t know very much about how to do anything about toothaches and problems so I went to Hallmark Dental and very soon I felt like I was part of a family. I was in comfort with the knowledge that they shared with me that I never knew,and the services they did to me. I’ve been going there for years and I just went last month. I would recommend them to anyone that I know even if I knew other dentist. I always send respect and blessings to my friends and Hallmark Dental. Thank you.
Experiencia negativa: Horrible customer service and the staff is extremely rude specially the front desk
Experiencia fantástica: Very nice the doctor eas very concern. It was a pleasure
Experiencia fantástica: Everyone professional,friendly,and concern of the patients well being.
Experiencia fantástica: Staff are very professional and nice, Dr Godoy, always very professional and takes his time making sure I'm satisfied with worked done.
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