Smiles at Hunters Creek

Experiencia fantástica: I recently had Invisalign set on my teeth. I could tell that the assistant was well prepared and worked diligently to set it on my teeth quickly and correctly. Overall, an amazingly pleasant experience. I highly recommend Smiles at Hunters Creek!

Experiencia fantástica: Made my first appointment because of tooth pain and I’m glad I chose this office! From pricing, explanations and overall service is the best I’ve ever experienced.

Experiencia fantástica: Very friendly and knowledgeable staff!

Experiencia fantástica: This place has surpassed my expectations. I hardly ever do my dental care in Orlando due to encountering scams everywhere I try a simple dental cleaning. A friend of mine recommended this place so I decided to give it a try. Dr Gio is a great professional and reliable. She would never try to get more money out of you as the majority of dentists I have come across. Maria, the Dental Hygienist did one of the best dental cleanings I’ve ever experienced in my life… she was quite thorough in doing my dental cleaning. To make everything even better, Doctor Gio came into the room after the cleaning to check if the work done was properly done… In additional, the front desk sounded quite knowledgeable in the Dental field when I asked questions regarding my coverage as to whether or not to perform certain procedures on my mouth. I was not pushed to do anything as I feel in some other places… Thumbs up to Smiles Hunter Creek Team.

Experiencia fantástica: Jenn was fantastic! Very thorough, friendly and funny. I felt right at home. I loved the service. Very friendly staff and welcoming environment.

Experiencia negativa: The appointment setup was the only good thing. I showed up 10 min. prior to my schedule appointment and I was not called back to see the Dr passed 17min. of my appointment time. Once called I asked how long would the appointment take I was advised 90min. I replied no, the person turned around and walked me to the check out desk. That was a horrible experience. What could have been done differently. I could have been advised prior that the initial visit required 90min. They could asked my need and times restraint. They could have asked if I would've agreed to have x-ray and exams during initial visit and make a future appointment for dental cleaning. They could have been advised bit more politely with the approach. They could have avoided my negative review. I was able to get another appointment at the next dental office less than 2min away and within 2 days.

Experiencia fantástica: From the first phone call to the checkout after my appointment, every member of this team is a shining representative of Dr. Campbell’s practice. Olga was friendly, pleasant and polite. My hygienist, Jennifer, was the best I’ve ever worked with, at any dentist. Jennifer really showed genuine care and concern, listened carefully and asked thoughtful follow up questions. She made sure I understood what we were doing and why, with no hidden costs or surprises. I’m thrilled to have found this office and highly, highly recommend.

Experiencia fantástica: I found myself very pleased with the experience, the entire staff is very professional, the facility was organized, clean, and comfortable. I would recommend it to anyone.

Experiencia fantástica: My first visit here for a crown that fell off was a great experience. I completed the forms online, but you can do that in person as well. My dental assistant Jackie was friendly and helpful and explained all processes to me. They also had the front desk person (did not know her name but she was also patient with me) come see me each time a new procedure would happen, to show me the cost breakdown and what my insurance was expected to cover. This avoided any surprises when the visit was over. And they are in-network for my Ambetter insurance. But the most pleasant surprise was Dr. Jiovannah. She is an angel. I told her I have significant tooth sensitivity, so she was very gentle and explained everything that was happening throughout the process. I was as comfortable as I could be because of all the ladies who helped me with their kindness and patience during my visit. They all seem happy too, which impacts the patient experience at any medical office. I highly recommend Smiles at Hunter's Creek.

Experiencia fantástica: Great experience at Smiles at Hunters Creek! The dental scanning tech is super impressive and made everything fast and easy. The staff was also amazing - friendly, helpful, and made me feel comfortable the whole time. Highly recommend!

Experiencia fantástica: It’s been many years since I’ve been to a dentist. I have several issues. They were extremely thorough with their examination process. The staff was amazingly, friendly and informative, and before I left I was given many options for my treatment in accordance with my budget. I was extremely happy.

Experiencia fantástica: Had a great first experience here at the dentist. Everyone was super friendly. They were helpful. It was fast. Definitely recommend this dentist for sure!! Maria Ale was very kind and attentive and knowledgeable.

Experiencia fantástica: Dr Jiovanna Campbell is as wonderful as it gets! She is warm and friendly while being entirely skilled and professional! I was calm and relaxed and got a great result! The office gave me an immediate appointment because I was in discomfort. Office staff was upfront with my costs, Explaining everything to me and having me approve it! I highly recommend and insist that you visit this office and Dr. Campbell!

Experiencia fantástica: I love smiles. The staff is great. The service is superb and the information they supply for your better understanding. It’s just what I need.

Experiencia fantástica: Smiles is always a pleasant dentist to visit. Low wait times and great service from all staff. Great dentists! Marie who does the cleaning is so nice every time! Best dentist ever.

Experiencia fantástica: Smiles at Hunters Creek has been my dentist since 2023. They are the best. I will continue to go to them for my long-term dental care!

Experiencia fantástica: I can’t say enough good things about this office! Dr. Jio and her staff are the best of the best. Marimar did a cleaning and comprehensive exam and was so patient and knowledgeable. I feel like I learned so much from her exam. She was so incredibly kind and constantly checking in to make sure I was doing okay. She also did a teeth cleaning and I had never been more excited to smile. I can’t stop smiling. Truly so happy with everything she did. Dr. Jio created a comprehensive treatment plan for me and discussed all of my options and answered all the questions I had. She was so patient and kind and so knowledgable and I left feeling confident in the treatment plan moving forward. She is an incredible dentist and truly cares about her patients and is passionate about what she does. I also had an appointment on the same day to deliver a temp crown and Mari was incredible. She was very patient and kind. Her and Dr. Jio made an incredible team and were communicative about the process the entire time. Mari was absolutely incredible and gave my a bunch of great options on next steps in my treatment plan. The staff here is the best of the best and I can’t thank them enough for their kindness, compassion, and knowledge. I have never left a dentist office feeling this confident. If I could give them a million stars I would!!!

Experiencia fantástica: This facility is filled with loving and caring people. You will feel comfortable and safe in their hands. I am glad they have a stable Dentist now, when Dentists come and go, you don't get consistent care or attention to detail.

Experiencia negativa: Smiles at Hunters Creek is misleading the community with their mail-out offer. The coupon advertises a $79 Cleaning, Exam & X-Ray, but when you call to schedule, you're told there are required additional charges — $40 for fluoride and $50 for a cancer screening. These add-ons are not optional, which means the actual cost is $169, not $79. Let’s be honest — if the real price is $169, that’s what should be advertised. Misleading promotions like this make it hard to trust a business. This is not the kind of dental office I’d recommend doing business with.

Experiencia fantástica: New Dr is amazing but the whole staff from the front desk to the hygienist are amazing. But the hygienist (Colombian lady )she is so patient and kind she went above and beyond.. I’m very thankful

Experiencia positiva: I have been going there for three years. When I got there on Monday the receptionist tells me I do not have insurance It has been the same for the last three years. My appointment was at 9am it took them 40 minutes to verify it. I did not leave the office until 12pm. The staff is very nice and friendly however their inconsistency kills them. It's always something.

Experiencia fantástica: Amazing service! Professional staff makes you feel welcome. Clean place and organize! I will definitely be back and be sending family members.

Experiencia positiva: Very rude front desk! I was 10 minutes late. This was my 1st time going to this office so I got a little lost front desk said they can’t not see me. Even though was nobody in the waiting room ! Finally a very pleasant lady she was a tech I believe her name was Jackie help me and then Doctor was very nice as well but the front desk have to definitely work on their attitude and manners ! Remember they are the face of your office .

Experiencia fantástica: Informative, courteous and very professional gathering necessary information for my diagnosis.

Experiencia fantástica: If you’re looking for professional, attentive, and top-notch service, this is the place to go. The staff is incredibly kind and friendly. I’ve always been nervous about going to the dentist since childhood, but they go above and beyond to ensure a comfortable and positive experience. Thank you, Smiles, for making dental visits something to actually feel good about!

Experiencia fantástica: I have nothing but great things to say about this office! Everyone I encountered was extremely friendly and welcoming from the moment I walked in. Sadly I can't recall her name but the woman at the front desk was very nice. My hygienist was Mariella and she was OUTSTANDING! She seemed eager to answer my questions, you can tell she genuinely loves what she does and is there to help. She thoroughly explained everything upfront and was very transparent about my treatment, cost, timeframe of treatment, etc. Dr Campbell was super awesome as well! I never leave reviews but the extraordinary service made me want to!

Experiencia fantástica: Great experience, would recomend. The doctor is so patient and sweet!

Experiencia fantástica: I highly recommend this place. The ladies at the front to the hygienist to the dentist are all professional, super knowledgeable, thorough and caring. They do not push you and genuinely have empathy.

Experiencia fantástica: Nice atmosphere. Great hygienist! Receptionist very nice & friendly. Definitely recommended! Today 07/16/25 I went back and the hygienist Maria Ale is the Best!!

Experiencia fantástica: They were extremely friendly and very detailed. This will continue to be my new dentist office.

Experiencia fantástica: I had an excellent experience at location, Monica at front desk was super nice and Mariale, The hygienist made it so comfortable for me. It felt like I been your regular patient for years. Thank you so much Smiles

Experiencia fantástica: Great Service, Marimar, Jacky excellent, I didn’t feel pain at all, I was waiting for it, but never happened.

Experiencia fantástica: The staff was very friendly. They were able to answer all my questions. I had a very good visit with them. Also, my daughter gets a little anxious when going to a dentist. They made her feel very comfortable. We'll definitely be back!

Experiencia fantástica: I want to sincerely thank Marimar for her empathetic and professional care. From the very beginning, she made me feel at ease, guided me step by step, and explained everything clearly. Her patience and dedication truly made a difference in my experience. Many thanks to her and the doctor for the excellent service. Highly recommend!

Experiencia fantástica: This office is a top tier dental clinic! They embody true professionalism and are very approachable regarding questions and concerns. They communicate every little detail the moment they spot it with a patients oral health. I had the best dental experience to date, 28 years old for reference. From the moment you enter the clinic to the second you depart, they make you feel welcomed and part of the team. Modern clinic with the most up to date equipment. The Dr. Jio was a true expert as well! Plenty of Spanish speakers on the staff, entonces no hay problemas con comunicación. Will recommend 1000%, I will remain a loyal customer! Muchas gracias Maria Ale por lo mejor servicio!

Experiencia fantástica: Very pleased with my first visit. Dr G is a wonderful and staff very helpful addressing my needs!.

Experiencia fantástica: The placê is amazing, they are very very kind, very clear with the patients I loved. Thanks again Maria for all care with me and my boys. Thanks Dr Jiovanna! Very nice The front desk Monica as well is very attention and kind!

Experiencia fantástica: Very informative and told me exactly what I need and that my teeth are still good. Professional staff all around.

Experiencia fantástica: By far this is the best dentist office I have been too. Eddie from front desk has such a kind heart and is very friendly. I was taken care by juju, I believe that is here name, and she went really in depth with my oral care. I am so excited for my new smile with invisalign!!!! 2/11/2025 Great office and friendly environment. Mari always takes great care of me and is always prepared to see me before arriving to my appointment. Thank you all for great customer service!

Experiencia fantástica: My hygienist Mariale is the best. Dr. Jio’s touch is so gentle and she is so sweet. I love coming to the office. I definitely recommend.

Experiencia fantástica: The office is clean the front office staff very friendly and professional l, the hygienist (Mari Ale) and dentist extremely nice and caring explained everything that was being done in a way that one can understand. I recommend this office!!

Experiencia fantástica: I’m so happy I was Referred to this Dentist office ,These women are Extremely Professional ,Mrs.Monica (Front Desk ) was so sweet & Well spoken ,Mrs.Manale (hygienist ) Was So Patient With Me ,She explained everything so well ,Dr.Jio was a Breath of Fresh air From the moment i saw her ,So nice & calm ,This team is Amazing ‼️‼️

Experiencia fantástica: My Husband and I travel two hours to go to Smile at Hunter Creek for our dental care. This place is welcoming, relaxing and very clean. The staff is lovely. The front desk is always nice and friendly. The providers are also amazing, especially Dr Jiovannah and Hygienist Maria Alejandra. Both are very detailed oriented and caring. They do an excellent job. We always have an amazing experience with them. I highly recommend this place.

Experiencia fantástica: The Smiles at Hunters Creek is a very professional and pleasant dental office. Marialejandra performed a complete and thorough cleaning of my teeth, including X-ray and dental scanning. She is wonderful. Dr. Jiovannah looked at my teeth as well as the X-rays and dental scan and shared her clear and appropriate recommendations for my dental care. The administrative staff was very professional and very effective. My wife and I travel two and half hours for our dental visits every time, for the last three years, going back home delighted and happy.

Experiencia fantástica: Smiles at Hunters Creek is nothing less than Phenomenal! Appointments are easy to make and reminders are sent to you via text. Upon my last visit Dr. Jio, Marimar, and Jacky were all very helpful and made going to the dentist as comfortable as could be. Highly recommend!!!

Experiencia fantástica: I am so impressed with the caliber of service I received from Smiles. My Hygienist Marimar was friendly but focused. My visit was for several things and what should have been a very long visit flew by. Then Dr. Jio came in and immediately diagnosed the pain I had been feeling. She offered me a conservative solution which is unlike my experience with other offices that always go the most invasive and expensive route. Lastly, my checkout was quick and easy. Monica and Dannysha at front desk were so efficient and scheduling my next appointment was effortless. I would highly recommend this place to anyone with a busy schedule that is looking for a trustworthy dental practice!

Experiencia negativa: I do not recommend this place! The staff is rude and inefficient. At first, they made sure to provide me with the professional I was looking for, but after the appointment, I learned I had to find another clinic and pay for the service I didn't receive. After this, they supposedly sent me a refund over three months ago, and when I called to follow up, they hung up on me!

Experiencia fantástica: I had an excellent experience with Maria during my recent appointment. From the moment I arrived, the atmosphere was welcoming, and the staff was friendly. Maria was incredibly professional and thorough. They explained each step of the cleaning process and made sure I was comfortable throughout. My teeth feel amazing, and I appreciated how gentle yet effective the cleaning was. Highly recommend Maria for anyone looking for excellent dental care!

Experiencia fantástica: I’ve been coming to this same location for 4 years now and no regrets! The ladies at the desk are always very nice and attentive. The hygienist she’s sooo sweet (love her) she always cares about how you feeling, if it’s bothering you or you’re in pain (she cares and listens) the ladies inside, they’re just Wow. They always receive you with a smile, everything is always clean, they’re fast, you can tell they enjoy what they do and how they do it. The New Dentist (LOVED HER) she’s new but let me tell you something … I’ve never ever had a dentist like her…for the first time ever I felt like someone (dentist) really cared, listened to me and I can tell that she really loves her profession. She made sure I understood the whole process, she was very patient and soft with me. She was also very nice with her coworkers and loved that she was always communicating making sure I understood the whole thing.! Yes I would definitely recommend this place (DO IT) you won’t regret it :)

Experiencia fantástica: Marie, my dentist assistant, was very friendly and professional and knowledgeable really good at her job and shows that she really cares about the customer. And Dr. Jio, was amazing the best dentist ever was very knowledgeable and caring answered all my questions and concerns. Great staff in the front they look into your insurance to make sure do you will be taken care of and go the extra mile. Really organized dentistry. I would recommend Smiles to any friends and family or anybody that needs help with their teeth.

Experiencia negativa: My daughter and I are both patients. Beware they will try to charge your insurance multiple times outside of the year period. Currently fighting a bill from 2.5 years ago because they decided to try to rerun the visit with my insurance. My insurance provided me with proof of payment for the same visit that’s Smiles says I owe almost $600 for… They also bill my insurance monthly for an invisalign treatment I’m no longer doing with them because of this issue. Do not go here all they care about is getting their money and avoiding patients.

Experiencia fantástica: I've been a patient for about 5 years now and I love it. Dr.Jio is a breath of fresh air. She is kind, gentle and very understanding. Jackie and Mari are phenomenal. So is everyone really. Look, no one wants to go to the dentist but this team makes sure its a great experience.

Experiencia fantástica: Dr Jiovannah and Jackie not only did a great job but are very professional and kind. God is great. Thank you.

Experiencia fantástica: Today marked my first routine check-up of 2025. During the appointment, I shared a lighthearted joke with Dr. Campbell that I often tell my wife: if Maria Alejandra ever relocates from Orlando, I would happily travel to wherever she is working for my future six-month appointments. Maria Alejandra's exceptional skills and professionalism truly set her apart as the best dental hygienist I’ve ever had. Her ability to combine expertise with a warm, engaging conversation makes each visit not only comfortable but also revitalizing. Smiles is fortunate to have someone of her caliber. I also had the privilege of meeting Dr. Campbell, and I was thoroughly impressed by her attentiveness and thoroughness. She took the time to listen to my questions and provided clear, concise explanations, ensuring I fully understood everything. The level of care and professionalism at this practice continues to exceed my expectations, and it's clear that the entire team, from the front office staff to the receptionists, is becoming stronger every day. Lope C.

Experiencia fantástica: I just went today and I gotta say the whole staff is awesome there.Thank you Maria for a pain free cleaning you did today.You all Rock!!

Experiencia fantástica: Maria ale the hygienist was so kind and patient with my grandson. She explained everything to him and I. Especially being his first time. Made this first experience enjoyable. I recommend this dentist office. It’s clean and the staff are very friendly and accommodating

Experiencia negativa: I have been going to this dental office for quite some time and I will say some of the staff at the front desk, as well as Jackie are very kind. However, my experience with the dentist (Doctor Sherri A. Scott) was extremely disappointing to say the least. When I was getting my invisalign attachments removed Dr. Scott rushed the process and moved on to the next patient. I later realized there were attachments left over on my teeth that needed to be removed. When she returned, I pointed out which teeth needed to get worked on and as I felt her touching a tooth I did not point out, I felt concerned. (For most people, including myself, teeth are important. I expect to be aware of the things that are being done on MY teeth, especially given the fact I have spent thousands of dollars towards this treatment). As I tried to express my concern before letting things go on, Dr. Scott put her hand over my face to silence me and said “NO! STOP! STOP! I KNOW WHAT I AM DOING!” . Never have I ever been so disrespected as a patient/client. I then tried to explain I wanted to be aware of what was being done to MY teeth and she proceeds to tell me “I don’t have time to explain every little step to you. I know what I am doing. I don’t have time for this. I have other people to take care of.” The lack of consideration and RESPECT shown to their dental patient was appalling. I am disgusted at the disrespect I received and think others should be aware of the horrible customer service and lack of human decency Dr. Scott is giving. Do your research before choosing a dentist !

Experiencia positiva: For the most part, I have really liked this location from when i lived closer in the area. The first dentist that I had gone to for several years, had sadly gone away several months ago. The staff at this location had been very great and very pleasant to interact with. Sadly, I've been having a very poor experience in the last few months where the wait times to be service had gone up. Started to wonder to myself, what was the point of an appointment if you aren't seen for a minimum of 45mins of sitting in the chair. That's not including the service time itself and checkout if there is one. There is one worker that has been rather abrasive to say the very least. Though the knowledge of their field will never be questioned (I can tell they truly care about the care of the patients oral health) learning to talk to people or rather soft skills are not something that can easily be taught. Unfortunately, there are other factors for why I will be changing locations some time soon. But I can add that my past visits, I have left feeling less and less cared about.

Experiencia fantástica: My children and I love this office. The hygienist (Maria Alexandra) she does a great job, always friendly and kind. The office is always clean and the location is very convenient for us. I always recommend it. Thank you for all you do.

Experiencia fantástica: Everyone is so nice and patient. Family friendly interactions from beginning to end. Very kind. Office is clean. Rooms are clean. Bathroom is very clean. Staff is so helpful and caring as well as the doctor. Stephanie was the doctor who helped me. She is so nice and very gentle. I recommend not only this office but also the doctor

Experiencia negativa: Worst experience I’ve had with a dentist office. First I was charged $45 dollars for a cancer screening that I never requested nor was ever mentioned that was going to be performed. I was told the $45 dollars was the copay for the cleaning/hygiene, but to my surprise, it was not, as the hygiene was not done because now they want to do a “deep cleaning” and charge an additional $185 dollars on top for it and I had to return at a different time or day to get it done. And of course they also wanted to upsell fluoride for another $30 dollars more. I should have known better and just left the office when I was there almost 1 hour and a half in and the hygiene hadn’t even started.

Experiencia fantástica: My experience was incredible, Maria Alejandra is a super professional and very kind person, her work and the way she explains in detail what you need is excellent. 100% recommended.

Experiencia fantástica: I’ve been going for all my dental needs to this office for about 7 years and the service has always been great. Maria Alejandra has been performing my 6-month cleanings for about two years and she is amazing! I would strongly recommend her and Smiles at Hunters Creek!

Experiencia negativa: Been a customer for over 3 years. Put in Invisalign also for more than 3 years (since May 2021), which is - by the way - unheard of for the treatment to last that long (this is also what I was told by several different dental technicians there, as well as the dentist herself). 2 main dentist changes in less than 4 years. They messed up my teeth, causing infection to my bottom teeth bone & gums. Because of that, main dentist informed me that she has to stop the Invisalign treatment. Therefore, treatment is INCOMPLETE, although I paid the WHOLE fees UPFRONT back in May 2021 (at the start of the treatment). They also mess up billing quite frequently. I DO NOT recommend that dentist office AT ALL. Not efficient, not effective, & certainly don’t know what they’re doing. Definitely changing my dentist now.

Experiencia negativa: I had a scheduled appointment at this dentist office at 4 PM. I called just a few minutes before to inform them that I was stuck in traffic and would be a little late. Despite having a 10-minute grace period, they immediately told me that I would need to reschedule because I was 12 minutes away and had “paperwork” to update. I had left work early and drove all the way from downtown Orlando, only to be told they couldn't accommodate a slight delay. The lack of flexibility and consideration for my situation was disappointing. I’ve been a customer for years. It’s time to find a new provider.

Experiencia fantástica: Everything well explain the hygenist was excellent she done everything for me and take the time to do my cleaning explain my referrals step by step she is excellent. Definitely I return back to Smile at Hunters Creeks.

Experiencia positiva: Maria was outstanding. Added services are far more expensive than other practices. Also received no less than six reminders with request to confirm my appointment. Way too many! It became annoying after three.

Experiencia fantástica: My son has autism and Maria A. was kind and patient with my son. For the first time in his life we were able to take great xrays of his teeth without sedation. Thank you so much Maria.

Experiencia fantástica: The best hygienist and best dentist I have ever encountered. They are super informative and kind. They do not rush the process and answer any questions you may have unlike other offices.

Experiencia fantástica: It’s our first time to come here and they are very pleasant and give you an exceptional customer service. We have Monica from the front desk who went above and beyond her duties to help us with insurance and explaining details of our bill. Our hygienist Marimar is awesome- she is very compassionate, explains every steps she’s doing and had a very light hand-when cleaning my teeth. Dr Arcano was very detailed and advised me on my further treatment which other Dentist I’d been never did that. Thank you guys, we finally found a long term Dental place to go to!

Experiencia fantástica: I had a great experience here, definitely recommend ! The staff was amazing & super helpful. I loved Maria Alejandra, she cleaned my teeth hehehe

Experiencia fantástica: I highly recommend this dentist. The staff were amazing and super kind. I had to get some fillings and the dentist was so nice and talked me through getting a shot in my mouth. She also explained everything she was doing, what it would taste like and how it would sound. My hygienist also made sure I was comfortable the whole time she cleaned my teeth by asking me if I was okay or if I had any discomfort. I haven’t always had very good experiences at the dentist but this place make me feel very comfortable! If you know anyone or you have anxiety going to the dentist I highly recommend this place. This dentist actually made me want to come back and to continue going to the dentist!

Experiencia fantástica: I recently had an exceptional experience at Smiles at Hunters Creek, and I can't recommend them highly enough. From the moment I walked in, the staff made me feel completely at ease with their warmth and professionalism. The environment was clean, comfortable, and equipped with the latest dental technology, which made the entire process smooth and efficient. My dentist was incredibly knowledgeable, taking the time to explain each procedure in detail and answer all of my questions with patience. The level of care and attention to detail was truly remarkable, ensuring that my dental health is in the best hands. Whether it's a routine check-up or a more complex procedure, Smiles at Hunters Creek is the place to go for outstanding dental care. Five stars all the way!

Experiencia negativa: First time visit, looking to get prices on some dental work. Scheduled online, arrived at 7:30am . Office said 280$ for exam and cleanse. I said I just needed a price on some dental work ,emailed my xrays, said they couldn't see the xrays, didn't even try to open the file sent. Then said $ 150 just to see the dentist for an opinion? Really? Why want this mentioned to me while I made app online on the chat? Or website to inform of $150 talk to dentist fee ? Spoke to online chat and mentioned they have a new ppl special for 79$ xray. Why didn't the unhelpful staff mention this? Instead just said 280 for cleaning and xray without even asking what I was there for. Very dissapointing 3-5-2024

Experiencia negativa: Booked an appt for me and my grandmother about a month in advance. I personally filled out her paperwork so I know it was done properly. Day of the appt I was advised they couldn’t “confirm” her appointment so therefore she doesn’t have one. HOW DO YOU SCHEDULE A PATIENT APPOINTMENT WITH “NO CONTACT” INFO!!!??? In addition, they have Spanish music blaring in the waiting room at 8am. Will not be returning.

Experiencia fantástica: I had been to 3 dentists recently to talk about what I had going on and none of them were able to come up with a plan and execute it right there in the office same day on the very first visit the way that she did. The Dr took care of my initial issue right away and at the same time corrected a crown that was installed incorrectly and made everything 100 percent better than when I first came in. I will be back with the follow up and get everything corrected.

Experiencia fantástica: I went to smiles at hunters creek because my brother recommended me this place. I went with hight expectations and they were exceeded. Excellent place and excellent team. MariAle was extremely helpful and nice, she did and excellent job explaining everything and the doctor was also very nice and she gave me a lot of options for different treatments. I felt confortable and happy with the result. Great overall.

Experiencia fantástica: Excellent service, overall amazing experience. Monica from the front desk were very welcoming and helpful and The hygienist Maria Alejandra is the sweetest human being; she made me feel comfortable guiding me step by step during my visit. Excellent staff and facility everything very clean and professional.

Experiencia fantástica: They are the best!!!! the clinic is super clean, and their professionals are the best!!!! They care so much about my and teeth!!! I am having the best experience I could expect! HIGHLY recommend.

Experiencia fantástica: I was extremely satisfied with my new hygienist and the new dentist. Both women were very nice to explain everything about my teeth and what needed to be done. I will be returning.

Experiencia negativa: Staff is nice, but the practice has dubious ways of doing treatments, feels as though they are always upselling or getting you to do procedures that aren't necessary. I'm still without a fill- in cause they refuse to do the same work a fellow doctor did just 4 months ago because it's cheaper and they really want that crown. Cleanings might be nice and all but taking care of the needs of their patients is definitely not their priority. Now I have to look for another dentist location with a hole in my tooth.

Experiencia fantástica: Schedling online was easy. First NP appointment was great! The staff is friendly and helpful, the dentist and hygenist were attentive , thorough and pleasant.

Experiencia fantástica: I had a wonderful first experience at Smiles Hunters Creek! The dental hygienist Lisette took her time to explain everything to me, and so did the doctor. Both ladies are very knowledgeable.

Experiencia negativa: If I could leave zero Stars I would! when I first started going to this office everyone was very nice and super dependable. However, seems like their service and consideration for their patients is declining. So far when you make an appointment you basically have to wait 2+ months out for your appointment and every time I make mine, either the day before or the day of they call and cancel. I work a Monday through Friday full time job and that means I have to take off of work and go to my appointment. I honestly lost count of how many times these people have canceled on me and at this point these people have made me lose time and money. I have some important work to be done on my teeth which is time sensitive and can get worse over time. Smiles at hunter creek is clearly negligent towards it's patients and I will not be going back there. This is coming from a person that almost never leaves reviews or bad comments. It is sad they pushed it this far. Dana or Deane, that picked up my call was very dismissive, careless, and lacks problem solving skills.

Experiencia fantástica: I went for a deep cleaning and I was so concerned about this but Liliana answered all my questions. Besides she did an amazing job I didn’t feel no pain. Definitely recommend her.

Experiencia fantástica: Great customer service, the front desk ladies were real helpful, the exam and everything was perfectly explained any questions I had were answered. Great Dental Experience. Thank you to all the staff and to Lizette the dental hygienist.

Experiencia fantástica: I absolutely love Dr. Orlando and my hygienist Maria. They make me and my family feel very comfortable and welcome. The team is very easy to discuss issues with and don't push treatment like other places do. They leave the decision up to the patient. I wouldn't want to go anyplace else. This place is amazing.

Experiencia fantástica: Firs time visiting this dentist office. I was so pleasantly surprised at the high level of care they give their patients. I went in with lots pain and they made sure I felt comfortable. The dental assistant that treated me I think her name was Maribel I was in so much pain I’m not sure I remember her name correctly but she was just amazing her care, and kindness made me feel so much better. Also the lady dentist was great explaining in detail and making sure I understood everything. as well front staff was friendly and attentive. Office was very clean and they have amazing customer service, and as a business owner my self this means a lot to me. Very happy with this dental office.

Experiencia fantástica: I knew dr. Orlando back in 2012 he went to a different practice and I was willing to go but I understood it was a my insurance they did not accept so I had a bad experience with Pryor dentist and needed to know that if he had moved somewhere else I was willing to go even willing to go to the prior place so I did some research and found out that he was where he is now I got excited I made an appointment and I'm still excited because Dr Orlando is a good dentist to allow him to take care of your knees and my experience was amazing so I'm glad to be back in the care office office staff as well

Experiencia fantástica: I hate going to the dentist but seriously kicking myself for not going to see Dr Orlando sooner! His “bedside manner” is amazing. He made sure to explain everything to me in terms that I would understand! And his staff… everyone I have had the pleasure of speaking to or met has been so helpful & understanding! 5 stars is definitely not enough!

Experiencia fantástica: 1st visit for my husband and I. The visit was the best visit we have ever had at the dentist. Every tooth checked, x-rays and mouth exam done. Hygienist were extremely friendly, gentle and professional, they explained everything! Dr. Orlando is the absolute best! Front desk is very knowledgeable and friendly. We will definitely recommend to everyone know! We have finally found our forever Dentist. Thank you all!

Experiencia fantástica: I have been going there for years. Their entire staff is amazing!! Dr Orlando is very honest, nice and helpful in fixing any issues with your teeth. The Hygenist Lilliana is the absolute best and she’s very sweet and friendly!! Will highly recommend.

Experiencia fantástica: Recommend This place to all. Professional, clean, no waiting, great atmosphere, awesome people from when you walk in till you leave. I had an awesome hygienist Yelisa, sweet, knowledge, cleaning was very detailed and no pain. Dr is very honest and good. God is awesome

Experiencia fantástica: They are really professional and care about your well-being. I would not choose any other Doctor. Other than Dr. Michael. His staff is super kind and caring.

Experiencia negativa: My wife and daughter both had Invisalign through Smiles at Hunters Creek, and we were told what our out of pocket expenses would be and we paid in full up front (it is an expensive procedure). But Smiles keeps sending us a bill for $1000 for each of them and our insurance company keeps saying that Smies is submitting the wrong code. IF you can get through to a person at Smiles you will find they are rude and will not attempt to solve the problem. Stay away unless you want to get ripped off,

Experiencia fantástica: Been going to Dr. Orlando since I moved to FL 18 years ago. He’s as good as they get. Maria the hygienist is extremely thorough. Highly recommend

Experiencia fantástica: I had a recent consultation with Dr. Orlando for wisdom tooth extraction. I've had trouble finding suitable dentists in the area since moving from PA where most practices were privately owned and patient-centric, and after being recommended to Dr. Orlando by numerous area medical professionals (and seeing he too was a PA native), I gave him a try. Bar none, he was the best provider in this area - attentive, compassionate, and knowledgeable enough to answer all my questions and make me feel comfortable. Although he wasn't able to perform the surgery due to the complexity of the procedure needed in my case, he provided referrals and detailed explanations to support them. I'll definitely be returning as a patient for my general dental care in the future. Could not recommend more highly.

Experiencia fantástica: Great experience! Wait time is short, tech Julias is AWESOME! She takes her time to educate and inform, answers questions and provide recommendations. Out of pocket cost are reasonable that’s why I keep going back. State of the art technology. Wishing the office a Happy New Year and continued success.

Experiencia negativa: Shame on you! I showed up for my 11:00 appointment and I was told your office didn't take my insurance. I provided your office with my updated insurance days prior to my appointment. I took my time off and drove a ways to your office for nothing! I should charge your office for a missed appointment. Super unprofessional because you didn't honor my time.

Experiencia fantástica: I love Dr Orlando and his fabulous team. Clean, honest, caring and efficient. Being with him for many years. I can't imagine having someone else in his place.