WestDental

Experiencia fantástica: Great customer service reflected in the flexibility with my 1st visit. Very polite and professional staff meeting customer needs and concerns. The dentist is highly knowledgeable and professional. Lots of transparency with sharing technical knowledge. Going above and beyond in breaking down technical info for patients to clearly understand procedures. I'm really appreciative of the excellent service I received.

Experiencia fantástica: I had a great experience! The dentist was gentle, explained everything clearly, and the staff was very welcoming. Thank you for making my visit stress-free!

Experiencia fantástica: Great first visit, doctor and staff was very helpful and supportive.

Experiencia fantástica: Very nice staff. On time and my dental work was done in record time.

Experiencia fantástica: Excellent customer service in the from desks and the whole team. Keep up the good work. Vivian Leyva

Experiencia fantástica: Fantastic. Dr Paul is great. Very informative and extremely good technique. I highly recommend 100 out of 100 times.

Experiencia fantástica: I am a patient at the White Plains location which is going through some changes so I came to the Yonkers location as I really like West Dental and didn't want to leave them. Everyone did an amazing job from the receptionist, hygienist and Dentist who took care of me. I was so happy with the level of care they provided and it's a relief that I now have both locations that I can visit. Thank you all!

Experiencia positiva: Left with fragment filling material used all over part of my face and neck. And, temp filling fell out in about an hour.

Experiencia fantástica: Friendly staff. Hygienist was the best I ever had. Dentist was caring and spoke about next steps before jumping into anything.

Experiencia negativa: I was very disappointed. The dentist spent 5 seconds with me. I had a crown come out and one glance from the dentist he said the whole tooth has to come out. The hygienist was new. I felt like he didn’t know what he was doing. He polished the teeth then cleaned (scraping and digging). He gave me plan water to rinse with no mouth wash at all. Thank goodness I carried mints. Looking for a new dentist.

Experiencia fantástica: Fast and friendly . Def recommend

Experiencia fantástica: Amazing staff and treatment!!

Experiencia fantástica: Friendly knowledgeable staff. Great location explained everything before proceeding. Ask questions and listen to my concerns

Experiencia fantástica: Wonderful hospitality great service wonderful people will always recommend to come here for dental

Experiencia fantástica: Excellent experience…. Clean office, professional and friendly staff…. Highly recommended!!!!!!

Experiencia fantástica: Dr. Paul Grunseich is a superb dentist able to handle complex and routine cases. He’s the reason that I still In the morning have teeth!

Experiencia fantástica: Hands down the best dental experience I’ve ever had. There honestly aren’t enough good things to say about Denise — she was beyond amazing: welcoming, attentive, professional, and genuinely made me feel comfortable the second I walked in. Velizia and Elizabeth at the front desk were incredible as well — so friendly, organized, and helpful, and they made the entire office feel warm and welcoming. The dentist was outstanding — incredibly knowledgeable, gentle, thorough, and made the whole process completely stress-free. The office itself was spotless, organized, and had such a positive atmosphere. You can truly tell this team cares about their patients and goes above and beyond. I couldn’t recommend them more highly.

Experiencia fantástica: My experience with Dr. Grunseich was amazing. With 44 years of experience, he explained everything so clearly and thoroughly in a way no other dentist ever has. He carefully examined my teeth and gums and provided me with an excellent treatment plan, including fillings and a deep cleaning. Today’s visit was wonderful, and even without a whitening treatment, my stained teeth already look much whiter. I truly felt cared for and confident in his expertise throughout the entire appointment. The dental hygienist was also very kind, helpful, and professional, which made the entire experience even better. Thanks to the entire staff from front end to backend. Before and after pics attached. Ria W

Experiencia fantástica: Excellent has always. Great staff

Experiencia negativa: All of the dental hygienists, staff, receptionists, and the dentist were very kind and welcoming. However, my experience getting fillings was not the best. One of my fillings was done poorly, which caused a high bite. I returned to West Dental for an emergency appointment, and while they adjusted my bite, I continued to experience extreme pain and sensitivity when eating foods of any temperature. A few days later, I visited another dental practice where they redid the filling and buffed it out, which made it much more bearable to eat. This whole experience was very painful and very stressful.

Experiencia fantástica: The service at West Dental is always relaxing,friendly and welcoming, I recommend anyone looking for a dentist office that specializes in making you feel comfortable and special I would always recommend West Dental in Ridgehill Yonkers N.Y. Thank you for caring about my health.

Experiencia fantástica: 5/1/26 Dr. Paul And assistant were professional and friendly. The cleaning was excellent, detailed and no pain. Answered all of my questions and explained all the procedures as they were made. -Thank you WestDental for always taking care of my entire family.

Experiencia fantástica: The best dental cleaning in my 54 years old. 100% recommended and the staff are very friendly and attentive.

Experiencia fantástica: First time there …I felt at home. Very kind and professional. The staff are very pleasant. I didn’t feel rushed at all ! Truly an amazing experience

Experiencia fantástica: I had a great experience with my Dentist with 42 years of experience. I felt no pain after an hour of drilling. My teeth look great now.

Experiencia negativa: Dental hygiene too rough, needs to be more gentle taking rays and cleaning teeth. The Dentist was great.

Experiencia fantástica: The staff is amazing!!! From my front desk ladies to Leidy the dental Hygenist and Dr G!! Amazing crew… treated me like if they knew me forever. Felt like family

Experiencia fantástica: Always pleasant and thorough. Staff members are very friendly and accommodating.

Experiencia fantástica: Amable was great! Dr. Paul was equally as super! The whole experience was stellar!!! I would recommend them to all of my friends. Well done!

Experiencia fantástica: I am truly grateful for the amazing staff at West Dental. From the moment I walk in the door they are friendly and caring. Thank you.

Experiencia fantástica: This dental office was welcoming and very friendly. Everyone was approachable and they took time to make sure I felt comfortable. Definitely recommend.

Experiencia fantástica: Very friendly people and I was happy with my service

Experiencia fantástica: I had such an amazing experience at WestDental today. From the moment I walked in, the manager and every staff member I met were incredibly welcoming, kind, and professional. My exam was extremely thorough and the cleaning was excellent. You can really tell the team cares about their patients and takes the time to do things right. I’m genuinely looking forward to going back and I already know this is a dental office I’ll be with for a long time. Highly recommend WestDental.

Experiencia negativa: The staff are nice and wait time is low. The dentist is great too. My biggest issue is billing. I was told a certain cost that I agreed to and signed off on and paid. A month later I received a bill in the mail for $200. I called the number on the email to inquire and they confirmed I have an outstanding balance of $200 and I explained I paid $103 in person already which is the amount I signed off and agreed to. So I thought my fill ins would cost me $103 and it was actually $303. She said when you sign it’s just an estimate and not the exact amount. She advised me to get a pre-authorization for a more accurate number in the future but that makes me upset because that should’ve been done in the first place. It shouldn’t fall on patients to ask for this to be done. They have handled this very inappropriately. I appreciate transparency and unfortunately they failed to deliver that. Be careful when they give you price estimates and be sure to ask them to do pre-authorizations before agreeing to do anything.

Experiencia fantástica: Very clean and professional setting. Everyone is professional.

Experiencia fantástica: From the moment you walk in, the receptionists make you feel at ease. They are professional, compassionate, and genuinely welcoming. It’s clear they care about patients, and it makes every visit a great experience. Thank you!

Experiencia positiva: My first visit was perfect work done on a very clean and sterile environment a wait time but worth it

Experiencia fantástica: Awesome place they take care of me and my most precious like family. Heaven sent

Experiencia fantástica: I had an urgent visit today to get my crown fixed, and I couldn't be more pleased with the experience. The staff was incredibly accommodating, fitting me into the schedule on such short notice. The dentist - Dr. Grunseich was professional, skilled, and made me feel comfortable throughout the procedure. The attention to detail and the care provided were exceptional. I'm grateful for the prompt and effective service, and I highly recommend this dental office to anyone in need of dental care. Thank you for turning a potentially stressful situation into a positive experience! ☺️

Experiencia fantástica: My visit and it was a great experience. The staff and dentist were very friendly and professional

Experiencia negativa: The dentist himself is great but the scheduling is atrocious and the people on the phone have an argumentative tone. Randomly received a text message that my appointment was rescheduled. Didn’t mind the date or time. Even called them to confirm I would be leaving work early to attend. Next morning, I receive a voicemail that my appointment has been cancelled. Called the office to verify the next availability that would align with my work schedule and see what had happened. The lady on the phone had an ATTITUDE while saying the hygienist did not come in. Understandable that things can happen, but it’s very unprofessional to have someone clear their schedule and then you tell them the DAY OF. Initially loved this place and even recommended it to one of my friends, but they also had a terrible experience with the front desk (and we BOTH do admin work in a hospital). Don’t expect your appointment to ever actually be confirmed. This has happened multiple times. There needs to be some reform with scheduling because this is ridiculous.

Experiencia fantástica: I had a great first appointment. I'm usually very nervous at the dentist. But there manner was wonderfully open & informative. Great atmosphere. In short a good visit ,minus my tooth issues.

Experiencia fantástica: I recently had a wonderful experience at the West Dental office, and I would especially like to recognize Ms. Lady Guerrero. She was incredibly professional, kind, and attentive throughout my visit. From the moment I arrived, she made me feel comfortable and at ease. Ms. Guerrero explained everything clearly, answered all of my questions patiently, and ensured that I understood each step of the process. Her gentle approach and positive attitude truly made a difference. It’s clear that she genuinely cares about her patients and takes pride in her work. Thank you, Ms. Guerrero, for your outstanding service and dedication. I truly appreciate the excellent care and highly recommend this office

Experiencia fantástica: I came in with a fear of being seen with the dentist however I am please and especially the girls at the front desk starting with Elizabeth and Visnelys they were both great and informed me about my cost insurance treatment plan was given I am happy with the Doctor Grinseich he was very informative I recommended anyone to come to this office!!!

Experiencia fantástica: Overall great experience from the receptionist to the dental hygienist to the dentist. I will refer others to this dental office. All were friendly and knowledgeable.

Experiencia positiva: Very nice staff. Super clean office.

Experiencia fantástica: I am a Satisfied Customer, with WestDental. Excellent Customer Services, from the front desk to Hygienist and Dentalspecialist.

Experiencia fantástica: The G in Dr. G stands for the GOAT Finding a great dentist is hard enough, so I’m genuinely happy to have found Dr. G and his amazing team. Dr. G is my dentist and he is excellent. Dr. Kim, the pediatric dentist, and Roberta (hope I got the name right!) were both absolutely AMAZING. My son’s first appointment was scary, but Dr. Kim was incredibly patient through the tears, explained everything step by step, and made him feel safe. He ended up doing great. The front desk staff is wonderful as well. I wouldn’t hesitate to recommend West Med Dental to anyone. See you soon for my cleaning

Experiencia fantástica: Dr. Paul Grunseich was great. Attentive when I told him I hate needles and although he had to use one I felt 0 pain. Heals a great sense of humor and made sure I was ok throughout the procedure. I’d recommend him to anyone I know. The hygienist there is AMAZING!!! The best cleaning I’ve ever had with ZERO PAIN!!!

Experiencia fantástica: Very friendly and professional staff.Highly recommend.

Experiencia fantástica: As a new client, the staff was friendly and professional. The dentist was easy to talk to and knowledgeable.

Experiencia fantástica: Lady and Dr. G were great!! Very detailed and very friendly!

Experiencia fantástica: As a person who is absolutely terrified of anything to do with dentists, West Dental was full of kind, welcoming, non-judgemental staff members who have helped to ease my anxiety. From the moment I needed to make an appointment to the moment I was walking to the chair. From the moment I needed to make a 2nd appointment to the moment I needed to make a payment. Thank you to all of the amazing staff members who took the time to explain everything and answer every single question I had. Your grace and patience was so appreciated.

Experiencia fantástica: Overall was an amazing experience. Starting with the front desk all the way to the dental hygienist  the dentist. Everyone was very professional.

Experiencia fantástica: everyone was extremely nice and friendly. I had called to make an appointment. I was told the appointment would be in February. I told them my son would be in school so if they can just put me on a waitlist anytime any day. The young lady responded that they had an opening same day and I took it when we got there everyone treated him wonderfully.

Experiencia fantástica: I love love West Dental. Super clean and staff is amazing. Thank you Vanellis for calling me more than once for a last minute appointment due to pain. Thank you Lady for a nice cleaning, you have fearher hands. Thank you Dr Paul for being so attentive.

Experiencia fantástica: Excellent service from staff. Clean office environment. Dr. G has great bedside manners. Great experience all around,

Experiencia fantástica: The staff was all very friendly and welcoming. I have been looking for a new dentist office and I finally found it! Don’t hesitate to give them a try if you are in need of a good dental practice.

Experiencia fantástica: "I cannot say enough positive things about my experience at Westmed Dental in Ridge Hill! From the moment I walked in, the staff, was incredibly welcoming and efficient. The office environment is spotless and modern, which immediately put me at ease. My dentist, is great. They took the time to explain every step of my cleaning, crown, fillings making sure I was comfortable and understood all my options. Their approach and professionalism made a world of difference. The dental assistants are wonderful, very caring and attentive throughout the entire visit. I used to have a lot of anxiety about dental visits, but the team at Westmed Ridge Hill has completely changed that for me. Their patient care and attention to detail are top-notch. I highly recommend them to anyone in the area looking for an exceptional dental experience!"

Experiencia fantástica: My experience was very great. Doctor Paul was the best out of the best his experience and knowledge is golden. I didn't feel any pain at all.

Experiencia fantástica: The front desk staff was amazing, I was greeted warmly & promptly since I arrived early. The dental assistant & doctor were both amazing.

Experiencia fantástica: A true gem of a dental office From the moment you walk in, you can feel how special this office is. The front desk staff is amazing, efficient, friendly, and always willing to help. They’re patient with scheduling, quick to follow up, and they genuinely go out of their way to make things easy. The dentist is outstanding: skilled, gentle, and so clear in explaining what’s going on and what your options are. I always feel heard, respected, and never rushed. What really sets this team apart is how caring and kind they are. They work with you, whether it’s timing, comfort, or treatment planning, and they do it with compassion. The office runs smoothly, waits are minimal, and everything feels clean and calm. I leave every appointment confident that I’m getting excellent care from people who truly value their patients. What a gem of an office! If you’re looking for a dental home with terrific people at the front and exceptional care in the chair, this is it.

Experiencia negativa: What I would say: I have no complaints about the dentist; he was very informative and made the crown procedure pleasant. However, I’m extremely disappointed with the front desk staff and supporting office staff. After my procedure, the dentist told me that if I felt any discomfort, I could come back. A week later, I returned on a Friday afternoon because I was feeling a lot of discomfort only to be informed that I couldn't just walk in since the Doctor was booked the entire day. I was told I needed an appointment to be seen. I agreed and was given an appointment for Tuesday at 12:30 PM. On Tuesday morning, I received a call offering me an earlier appointment at 9 AM. I explained that I couldn’t make it because I had arranged my work day around the 12:30 PM appointment. I was then told that the slot had been given to someone else since my concern wasn’t deemed an emergency. I was offered a 5 PM appointment instead. At this point, I expressed my frustration, noting that it was unacceptable to double-book my appointment and expect me to drop everything for the new slot. I stated that I would not be returning due to their unprofessionalism, especially after paying a significant deductible. My concerns yet to have been addressed!

Experiencia fantástica: The doctor and staff are extremely nice and they provided good service. They listened to my questions and concern patiently and addressed them. Will definetly be coming here regularly.

Experiencia fantástica: Mom was nervous at first but the great staff put her at ease and now she’s ready to come back in six months. I love this location myself. Great staff

Experiencia fantástica: The staff was very professional and extremely pleasant. The wait was reasonable and I was treated with respect. Everything was explained thoroughly. I couldn't ask for a better experience

Experiencia fantástica: Excellent service, amazing people, excellent doctor. My family drive long distance to reach this place for dental care. 100% satisfied.100% Recommend

Experiencia positiva: The receptionist had an attitude but the doctor was great!

Experiencia fantástica: Coming from someone who does not have a good relationship with dentists, WestDental is the place to go. The front desk is always so pleasant. I didn't get the hygienist's name, but she was amazing. And Dr. G is so gentle & makes every experience.. "bearable" lol. Thank you WestDental!

Experiencia fantástica: Great clinic, lovely staff and they were able to fit me in right away given cancellations - the entire team was so obliging, helpful and easy to work with!

Experiencia negativa: I am one of those people who never write complaints but this time I do it because I don’t want this to happen to anyone else. I do not recommend this place at all. I went to have my front teeth filled because they were a little separated and the “dentist” left them further apart and with a hole in the front teeth. I told him to give me a mirror because he hadn’t even offered it to me, it was clear that he didn’t want me to see myself in the mirror and when I saw the horrible work he had done on me he told me that they weren’t separated and that they looked more natural that way, to this day my gums hurt because they were hurt.

Experiencia fantástica: I love this office. I always feel heard and well taken care of by the practitioners and front end staff. They are fantastic and know their stuff.

Experiencia fantástica: I had a great first experience at the dentist. Elizabeth Chévere gave me a warm welcome, and Alba Diaz, the hygienist, was very patient and explained everything clearly. Dr. Paul Grunseich, DDS, was friendly and professional with excellent bedside manner. Highly recommend this office! Verenis

Experiencia fantástica: Dr. Grunseich clearly has a passion for dentistry and the expertise that comes with many years of practice. He's seen it all, and it's apparent that he keeps up with the latest developments in the state of the art/science, which gives you, as a patient, a great deal of confidence in your treatment. He makes you feel like your oral health is personally important to him.

Experiencia fantástica: When I say the best dental office in westchester I mean that. I had an emergency with one of my tooth and I called I instantly got an appointment. The morning of the appointment I get another phone call from the office and they actually told me to come earlier. I was like wow I like this place already. From the front desk down to the assistant even the doctor 100%. I recommend this place and the was the cleanest dentist office I walked in. I found my dentist. Thank you guys again

Experiencia fantástica: I had a concern about my tooth yesterday and through online booking and prompt follow ups, I was seen next day with barely any wait time. From the front desk to the hygienist to the doc, everyone made my comfort a top priority. Everyone is so friendly, with no wait time and a comfortable vibe.

Experiencia fantástica: Friendly, professional staff. Very gentle too. Definitely will return

Experiencia fantástica: My appt was so quick and efficient. Painless. Awesome facility

Experiencia fantástica: Love going to west dental the dentist are very soft handed I always have a great experience at this location from the front desk all the way to the dentist chair

Experiencia fantástica: Service was done in a timely manner. All staff members were kind.

Experiencia fantástica: Great experience and all personnel working there are very helpful, understanding and caring. Dentist and hygienist take there time to explain what is happening and aftercare. And admin are awesome.

Experiencia fantástica: Amazing and thorough experience! Everyone was super kind and insightful. The staff worked with me around my schedule and accommodated me. The place is very clean and the plus is that they had a baby changer in the bathroom!!! I was very happy with my clean!

Experiencia fantástica: Another great visit to the dentist office, this was my last appointment, until the next time I need to go back for a cleaning visit.Still feel a bit sore but overall I’m satisfied with my appointment. Thank you team west dental office.

Experiencia fantástica: Quick service. Clean office. Everyone is extremely friendly. The ladies at the front desk front desk are very helpful and understanding when making appointments and payments. Dr.Grunsdich is super knowledgeable and explains everything as he goes along. I am very very saying with how good my crown came out and how comfortable the doctor made me feel when I had my root canal done. I would highly recommend!

Experiencia fantástica: Since I've been going to West Dental, I've had positive experiences with every visit. Dr. Grunseich is very knowledgeable and has a great personality. He explains the procedures thoroughly. The entire staff is great. Elizabeth Chevere is amazing. She does her best to get me the soonest appointment available, always calls to confirm appointments, explains the bills if I have any questions and she has a wonderful personality. She is one of the primary reasons I enjoy going to West Dental in Ridge Hill for my dental care.

Experiencia fantástica: "West Dental exceeded my expectations! Their staff is super friendly and accommodating, providing top-notch care that I'm totally satisfied with. Highly recommend!"

Experiencia negativa: Jose is great!, first dental cleaning, that i dont feel pain. All great. All the staff is great , friendly and very professional. If i could give you a,minus 5 i would. My wife started with you a dentral process. The worst experience. You charged insurance for something not completed!! Now have to go see another oral surgeon and pay for x-rays. 175 because you already claimed that. You have a very bad lack of communication between your Dr.s .yes you may be nice and friendly . But lack total professionalism in dentistry. Thank you for nothing not doing a job and having to go see other dentists. And now pay because you already claimed payment for services not for finished.

Experiencia fantástica: The dentist and his staff are exemplarily kind, friendly and helpful. You feel special the moment you walk through the door. It’s my husband dentist and he always asked for me to join my husband after he sees him or he personally comes out to explain his visits. I’m impressed.

Experiencia fantástica: The admin staff is super friendly and welcoming! The dentist is very informative and invested in your dental health. I am so happy I found a place close to home that makes me feel comfortable and my needs are met!

Experiencia fantástica: This was my first appt at West Dental and I was very happy. They were friendly, professional and clean. I am planning on sending my husband to go there instead of where he is currently going. I recommend trying WestDental.

Experiencia fantástica: I had a great experience at this dental office! The staff and provider were professional, kind, and incredibly attentive throughout my visit. The office was spotless and well-organized, which added to the overall comfort. I’ll be recommending this place to friends and family without hesitation!

Experiencia fantástica: Very professional and efficient. Unlike other medical places I have frequented, the team there doesn’t try to get you for services you don’t need. Have recommended their services to all my friends and family.

Experiencia fantástica: Amazing experience, fast service, and all of the staff was very professional, kind and helpful. Will be recommending and going back for my 6 month.

Experiencia fantástica: I had a wonderful experience at this dental clinic. The entire team is not only highly professional and skilled but also very kind and welcoming. They helped babysit my two kids while I got my treatment. I highly recommend this place to anyone looking for quality dental care in a genuinely caring environment. Thank you for your great service! Abigail

Experiencia negativa: I had a very disappointing experience at this dental office. The cleaning felt rushed and was not nearly as thorough as what I’ve received at my previous dentist. What really left a bad impression, though, was the dentist’s attitude. When I declined to get an x-ray, he was dismissive and pressured me as if it was non-negotiable. I felt shamed and bullied for wanting to make an informed decision about my own care. To make matters worse, he refused to even examine my teeth after the cleaning because I didn’t agree to the x-ray. It felt unprofessional and unkind, and I left feeling uncomfortable and unheard. My husband and I won’t be returning.

Experiencia negativa: Terrible . My kids had appointments scheduled 6 months prior . The day of the appointment we show up for our scheduled appointment and we were notified that the dentist had an emergency. They called to confirm the appointment the day before but forgot to call us ,and inform us that the dentist had an emergency. We were also notified that they won't be able to book a future appointment for our children . This is so unprofessional.

Experiencia fantástica: This place is great.. very clean. They're great with not having you wait when you have an appointment. The dentist is awesome, he explains everything in detail and answers all your questions. The lady who cleaned my teeth was AMAZING! she's very gentle and detailed! The ladies at the front desk are great as well.

Experiencia fantástica: My visit was for a routine cleaning and the appointment was on time. The hygienist was very personable and professional and I would highly recommend.

Experiencia fantástica: staff very helpful and sweet. was impressed with doctor, office invitingly clean and well organized, happy I went there.

Experiencia fantástica: Everyone is so kind & it’s a comfortable environment. My dentist is great! He makes sure to explain everything thoroughly & is also very funny. Thank you for helping me continue to keep my teeth perfectly healthy!