Inland Dental Group
At Inland Dental Group, we offer a variety of cosmetic dentistry procedures including and not limited to: veneers, bonding, and teeth whitening, to name a few. Our goal is to help our patients to feel more confident in their smile. Cosmetic dentistry is intended to improve the smile, whether it’s about gaps in the teeth, discolored or stained teeth, or missing or broken teeth.
Choosing the best cosmetic dentist for your needs can be a daunting task. When seeking the best cosmetic dentist, it is necessary to look for someone with the essential experience, skills, and proven track record to help you to achieve the smile of your dreams. Most cosmetic dentists like ours provide a free consultation about potential cosmetic dentistry procedures.
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-5h
- Martes: 10h-18h
- Miércoles: 9h-18h
- Jueves: 9h-18h
- Viernes: 9h-17h
- Sábado: (closed)
Fotos de Inland Dental Group
Servicios y Tratamientos
Inland Dental Group: Opiniones
Experiencia fantástica: Always the best service with a smile at Inland Dental LaVerne
Hi Jason, it is always great seeing you. Thank you for your giving us an outstanding review. Take care!
Experiencia fantástica: Inland Dental has been wonderful for me and my kids! The dental hygienist, Leann, is warm and friendly. She’s been very accommodating over the years. The receptionists are also friendly and helpful!
Thank you for sharing your positive experience with us, Kelly.
Experiencia fantástica: Not fun going to the dentist. But the folks there make it as pleasant as it can be. Thanks
Thank you, Alan! We try our best to make sure our patients have a comfortable experience.
Experiencia fantástica: Amazing people here they take care of me and my family. They especially go above and beyond helping me when I bring my son who is a toddler in. I highly recommend
Thank you for the kinds words, Anthony!
Experiencia fantástica: I’ve been going to Inland Valley Dental Group for a little over a year now, and I can honestly say the entire staff is wonderful. I see LeAnne for my cleanings, and she is one of the best hygienists I’ve ever had—knowledgeable, gentle, and genuinely a joy to talk to. Dr. Pham has handled all of my dental work (and there’s been quite a bit—ha!), and I couldn’t ask for better care. He is extremely gentle, thorough, and takes his time with each appointment. I never feel rushed, which really makes a difference. Anytime I’ve called the office for assistance, the team has been quick to answer and address my concerns right away. The dental assistants are all terrific as well—friendly, professional, and helpful. I highly recommend Inland Valley Dental Group to anyone looking for quality dental care with a compassionate team.
Thank you, Kelly! We are glad you had a pleasant experience with us.
Experiencia fantástica: Strongly recommend Inland Dental Group! I went here for my dental exam and services. Excellent dental experience! Dr. Pham and Dr. Vo, along with entire staff are knowledgeable and caring. The hygienist was gentle and thorough, and the assistant was friendly and efficient. The whole team made the visit smooth and comfortable. Highly recommend!!! They currently also offer a “refer-a-friend or family” credit which is a nice bonus.
Thank you for the recommendation!
Experiencia fantástica: Inland dental group has top notch staff for top to bottom. Dr Vo very professional and personable. Dental hygienist ( can’t remember her name) and Jotham, dental assistant, really shine.
Thank you for the kinds words, Kris! We are glad you had a great experience with us.
Dr. Vo
Experiencia fantástica: I had a great experience !! Everyone was so friendly and professional. Mitra was great, she did my cleaning and it came out perfect. They were also very helpful and walked me through what needed to be done and scheduled me back in 6 months.
Thank you for the positive review and sharing you experience, Aria!
Experiencia fantástica: Amazinggg work!
Thank you, Ade!
Experiencia fantástica: Dr. Vo's work is amazing and he's a super chill guy. I trust him with taking care of my teeth.
Thank you for your trust, Ryan!
Experiencia fantástica: Amazing service and experience as usual! I’ve been coming to Inland Dental since I was a little kid and the staff always goes above and beyond. From the reception to when Dr does your exam each member of the team is nothing short of excellent
Thank you so much, Anthony. Dr. Vo
Experiencia fantástica: The facility is big and super clean, staffs are nice and helpful, Derek was thoroughly with every step, overall, I have excellent experience with Inland Dental Group.
Thank you for sharing your experience and positive feedback, Jared!
Experiencia fantástica: They were attentive and did a great job of fitting and getting me in and out. They are always friendly.
Thank you Chris!
Dr. Vo
Experiencia fantástica: Both Dr. Vo and Dr. Pham are very careful and meticulous. They make sure you are comfortable and pay close attention to detail. LeAnne and Mitra are excellent hygienists with many years experience and their exams and treatment are painless!
Thank you for your kind words. We are very happy to know that you had a great experience with us. Dr. Vo
Experiencia fantástica: Everyone at Inland Dental Group is always very professional and friendly . My family and I have been patients for years and it has been a very positive experience.
Thank you so much for your kind words! We’re thrilled to hear that you and your family have had positive experiences with our team over the years. We truly appreciate your loyalty and look forward to continuing to care for your smiles!
Experiencia fantástica: Amazing experience! So kind and professional, best service!
Vanessa, Thank you so much for the amazing review! We’re thrilled you had a kind and professional experience with us. Providing the best service is what we aim for every day! Looking forward to your next visit!
Experiencia fantástica: Great experience, always have a good visit when I meet with the entire staff.
Thank you for your kind words! We’re so happy to hear that every visit with our team is a good experience. We look forward to welcoming you back at your next appointment!
Experiencia fantástica: Excellent staff and Care
Tom, Thank you for your kind words! We're proud of our staff and the care we provide. Looking forward to seeing you again!
Experiencia fantástica: So happy. Best service ever.!!
Hi Jim thank you for the trust, kind words and exceptional rating for our service in assisting you achieving great dental health. It was great seeing you. Dr Pham
Experiencia fantástica: The doctors and staff are amazing! I love coming in to see them.
Thank you so much! We’re thrilled to hear you enjoy your visits and appreciate our doctors and staff. We look forward to seeing you again soon!
Experiencia fantástica: Dr. Pham and crew are fabulous!! They got me in and out, fixed up and fabulous! Love love love them!!
Alysha,
Thank you so much for the kind words! We're thrilled to hear you had a fabulous experience with Dr. Pham and the team. It means the world to us to know you left feeling great and well taken care of. We love love love having amazing patients like you!
Experiencia fantástica: Latest visit was for an implant, outside of the novocaine there was no pain during the procedure and no soreness after the procedure. It could not have gone smoother. Even received a follow up call on Saturday to see how I was doing. Didn’t believe that level of care existed in today’s time.
Anthony,
Thank you so much for the fantastic 5-star review! We're so glad to hear your implant procedure was smooth and pain-free. Providing genuine care and follow-up is incredibly important to us, and it means a lot to know that it stood out to you. We're here whenever you need us—thank you for being part of our dental family!
Experiencia fantástica: From the moment I walked in, the staff greet me with their warm and friendly demeanor. Dr. Pham was incredibly thorough in explaining each step of the process and handled my dental work with great care and gentleness. I truly appreciated how attentive Mitra was throughout my appointment—she regularly make sure I was comfortable and doing well. The entire experience felt very professional, compassionate, and patient-focused. I left feeling well cared for and confident in the treatment I received. Highly recommend this office to anyone looking for quality dental care.
Kelvin,
Thank you for such a thoughtful and detailed 5-star review! We're so happy to hear you felt welcomed, cared for, and truly supported throughout your visit. Our team works hard to create a comfortable and compassionate experience, and it’s wonderful to know that came through from start to finish. We’ll be sure to pass along your kind words to Mitra as well—she’ll be thrilled! Thank you for your trust and recommendation. We look forward to seeing you again!
Experiencia fantástica: Another round of crown preps and fillings done! The entire staff at Inland Dental is so accommodating and dedicated to excellent care. I’m not going to lie and say it was fun, I mean it is dental work, but Dr. Pham is awesome and he makes Sue you are comfortable throughout the entire appointment. As a former Dental Assistant myself, I 100% trust Inland Dental with my dental needs.
Jennifer, Thank you so much for your thoughtful review and trust in our team! We know dental work isn’t always fun, but we’re glad Dr. Pham and the entire staff made you feel comfortable and well cared for throughout your appointment. It means a lot to have the trust of a former dental assistant like you. We appreciate you choosing Inland Dental for your care!
Experiencia fantástica: Staff was friendly and accommodate. It was kind of fun to go there even though I don’t care to visit dentist.
Hi Art thank you for the trust, kind words and exceptional rating for our service in assisting you achieving great dental health. It was great seeing you. Dr Pham
Experiencia fantástica: Love our doctor at Inland Dental. Dr Derick Pham is really down to earth and patient with me explaining my teeth condition. He's very thorough with his services and makes sure that my teeth is properly cleaned and filled. Highly recommend getting your teeth done here
Hi Vyona thank you for the kind words and exceptional rating for our service in assisting you achieving great dental health. It was great seeing you. Dr Pham
Experiencia fantástica: Dr. Pham is wonderful ! And all of the staff are so friendly and helpful ! 5 stars plus !!
HI Tami thank you for the kind words and exceptional rating for our service in assisting you achieving great dental health. It was great seeing you. Dr Pham
Experiencia fantástica: Good experience! Good availability and the cleaning was not painful
Hi Garrett thank you for the kind words and exceptional rating for our service in assisting you achieving great dental health. Thank you for allowing our office to take care of you and hopefully your family as well. It was great seeing you. Dr Pham
Experiencia fantástica: Love Dr. Pham and my hygienist! ❤️ Dr Pham is amazing! He really does amazing work. He is always so accommodating.
Hi Sonia, thank you for the kind words and exceptional rating for our service in assisting you achieving great dental health. It was great seeing you. Dr Pham
Experiencia fantástica: Everyone at this office is very professional, caring and friendly. Dr. Pham made an upper denture for me recently which fits great. I have an overbite and in the past it has always been very difficult for my dentists to make my bite comfortable for me. Dr. Pham was very patient and took his time to make sure that I was happy with my new denture. He’s also very gentle and personable. I would recommend him to anyone who’s looking for a great dentist.
HI thank you for the kind words and exceptional rating for our service in assisting you achieving great dental health. Please refer friends and family. Dr Pham
Experiencia fantástica: Good work!! Alls well just a little sore.
Thank you for the kind words and exceptional rating for our service in assisting you achieving great dental health. It was great seeing you. Please feel free to call our office with any concerns, Thank you Dr Pham
Experiencia fantástica: I love Inland Dental!! The staff and doctor is absolutely amazing! I won’t ever go elsewhere unless all of them caravan away
Thank you for your kind words, Catherine!
Experiencia fantástica: This place is GREAT!! The staff is friendly and the dentists and hygienist really care about the patients!! Never been happy to go to a dentist appt but they make you feel comfortable 10 out of 10 for me.
HI Juliet thank you for the Trust, kind words and exceptional rating for our service in assisting you achieving great dental health. It was great seeing you. Dr Pham
Experiencia fantástica: The staff are super friendly. I am a very satisfied customer whether having services done by a hygienist or by the doctors.
We are glad you had a great experience with us, Geny!
Dr. Vo
Experiencia fantástica: If you need a dentist, please go to this dentist, Dr. Vo. I am very happy with him. He is honest and caring. His has a great staff. Willing to help where they can.
Thank you, Antonia. Much appreciated!
Dr. Vo
Experiencia fantástica: Staff and doctors here are always genuinely friendly and helpful!
Thank you, Julio!
Dr. Vo
Experiencia fantástica: Excellent service, staff, Dr. Pham is wonderful and kind, and all around great dental office.
Jenny, Thank you so much for your kind words! We’re thrilled to hear that Dr. Pham and our team provided you with excellent service and care. We truly appreciate you choosing our dental office and look forward to seeing you again!
Experiencia fantástica: I have been going to inland dental group for over 15 years and they are always so helpful and courteous. I would not choose anyone else because of the service.
Thank you, Cecilia! We will be here for all your dental needs.
Experiencia fantástica: All I can say is awesome awesome awesome. I am a long time client and I couldn’t be happier. Michelle and Mitra are the best. New dentist but he makes your feel welcomed and comfortable throughout your visit
Thank you, Lydia!
Experiencia fantástica: Everybody here is incredible! Everyone is super welcoming and nice. Always answer all my questions & always take care of my family and I. I don’t live in La Verne anymore, but I still rather make the drive than go to another dentist!
Mia, Thank you so much for your kind words and loyalty! We’re honored that you and your family continue to choose us—even with the drive. Our team loves making every visit welcoming and informative, and we look forward to caring for you all for many years to come!
Experiencia fantástica: Amazing front office staff and the doctor and assistants were amazing and eased any worries I had!
Rocio, Thank you for the wonderful feedback! We’re so glad our front office team, doctor, and assistants could help ease your worries. We look forward to your next visit!
Experiencia fantástica: The doctor is amazing and I like Michelle and Leon and Diana they all amazing people
Ivana, Thank you so much for your kind words! We’re thrilled to hear you appreciate Dr. and team members Michelle, Leon, and Diana. We’ll be sure to pass along your compliments—they’ll be so happy to hear it! Looking forward to seeing you again soon.
Experiencia fantástica: The dental technicians are kind, personable, and efficient!
Thank you for your kind words! We're so glad to hear you had a great experience with our dental technicians—they truly care about making every visit comfortable and efficient. We appreciate you being part of our dental family!
Experiencia fantástica: Michelle and Diane are awesome very friendly and knowledgeable
Thank you for the shout-out to Michelle and Diane! We’re so glad to hear they made a great impression with their friendliness and knowledge. We’ll be sure to pass along your kind words!
Experiencia fantástica: Excellent staff! Very friendly and professional. Dr. Vo is great! My teeth have never been so beautiful! I’m always getting compliments on my smile.
Thank you, Romie!
Dr. Vo
Experiencia fantástica: Everything went smooth as can be.
We are happy you had a great experience, Michael!
Experiencia fantástica: I must say I love this office but I was always disappointed with the woman at the front desk. It was like she didn’t quite know how to interact with people, she was rather socially awkward and both my husband and I felt it. It wouldn’t deter us from going to this dentist office but it was awkward. I am so delighted to see there is a new girl at the front desk now! Diane is fantastic. So attentive, she greeted me right away, and also very pleasant to talk to. Such a great change!
Thank you for the feedback, Kendall.
Experiencia fantástica: I've been coming for a few months and it's always a pleasure. The dental work Dr. Vo does is top notch and everyone that works here is so amicable and always make my visits great.
Thank you for your kind words, Adrian!
Dr. Vo
Experiencia fantástica: I have been coming here for several years and continued to stay because the service is great from the doctors to the hygenist to the office staff. Michelle has been excellent in trying to fight for our benefits even when the insurance company plays hardball. Dr. Pham is very knowledgeable and his friendliness makes every procedure, even not so comfortable ones easier. I was having trouble getting numb for a crown recently. And he immediately stopped drilling and injected me again. But instead of drilling afterwards, he did the numb test to see if I was numb before proceeding again. It puts me at ease that he is make every effort to eliminate potential pain as much as possible. I recommend this dentist for anyone who has a history of dental issues.
Experiencia fantástica: Had a bridge done and it was done well. Always friendly and great customer service.
Hi Brian, glad you had a great experience for your visit. Always great to see you again.
Experiencia fantástica: The dental office is always professional and courteous. The doctors are knowledgeable and demonstrate craftsmanship. I will definitely be coming back!!!
Hi Donald. Thank you for the kind words. Your great experience with your visit is one of our achievements.
Experiencia fantástica: The Best Dr. in Derrick Pham. Then you get the incredible Hygenist In the world. The staff just fabulous. These are your new Dentists.
It was great seeing you again, my friend!! Love your positive vibes and energy; especially, even after a long ride!
Experiencia fantástica: I enjoy coming to all of my appointments everyone is welcoming and understanding. Been a customer for 10+ years 100% satisfied ^_^ Great staff and service
Hi Klayce, thank you for the excellent review. We will always thrive for excellent service to provide our patients excellent experience.
Experiencia fantástica: My family and I have been going here for a few years now and have always had a good experience. The ladies in the front and the dental hygienists are extremely friendly and knowledgeable. We appreciate the practice!
Hi Mikaela, we appreciate you for taking your time to share your excellent experience with us. We will always give our best to make sure you have an amazing time with us.
Experiencia fantástica: Mitra is the best!! Always makes sure I have the best experience I can have here! 5/5 would recommend!!
Hi Robert, thank you for your kind words. We are very grateful that you had a great experience with your dental care. It was great seeing you. Dr Pham
Experiencia fantástica: All the staff are so amazing!
Thanks, Sofia, for the kind words. We are very pleased to hear you're having an amazing experience with your dental visit. Dr Pham
Experiencia fantástica: Dr. Vo and Dr. Pham did great work on the couple fillings and a couple crown replacements they've done for me. I have been especially impressed by the time they've taken to do the finishing adjustments to ensure my bite feels great, with no sensitivity! Additionally, all the staff is incredibly friendly and do great work too. I really enjoy interacting with all of them each time. I've seen two hygienists for over a decade now. They always do great work and genuinely want to know how I've been. Because of this I still keep coming to this dental office, despite living 25 miles away now.
Thank you, Karl.
Dr. Vo
Experiencia fantástica: Dr. Pham is beyond of my expectations. I love his work. The staff so friendly and professional. I would recommend Inland dental group.
Hi Chloe, thank you for the kind words and glad you had a great experience with your visit. It was always great to see you.
Experiencia fantástica: This office does amazing work! Very professional and very quick and efficient!! Would highly recommend!! Dr. Vo is great, efficient and very thorough! I will definitely be back. Thank you for everything!
Hi Armando, thank you for a great review and rating for our service. We will always work hard to ensure your positive experience.
Experiencia fantástica: Execllent care and gentle during treatment Mitra performed Excellent care thank you.
Thank you so much, Steve.
Experiencia fantástica: Had a quick and easy filling, didn't feel any pain and went without a hitch. All the people were friendly and informative.
Thank you so much, Amanda. Dr. Vo
Experiencia positiva: I enjoy going to all my dental appointments. The staff make you feel like family.
Thank you Felisa. Glad you had a great experience with your visit.
Experiencia fantástica: Treated me very well. Was comfortable the whole time.
Thank you so much, Geoff.
Experiencia fantástica: I moved to the area about a year ago and was looking for a good dentist. I researched and found this place. I’ve been seeing Dr Travis Vo. So far I’ve had nothing but positive experiences and I will continue to come here to continue my dental care. The dental hygienist is amazing! The staff is also friendly and professional. Thank you Inland Dental Group
Thank you so much, Yvette.
Dr. Vo
Experiencia fantástica: Very kind hygienist’s who cleaned my son’s teeth beautifully!!!
It was great to have you and your son back for periodic check up and glad you had an excellent experience.
Experiencia fantástica: One of the best dental groups ever! Very happy with my experience here. Highly recommended.
Hi Jessica, thank you for sharing your excellent experience. It was great seeing you again.
Experiencia fantástica: Amazing service starting from the front desk, very friendly staff. Dr. Pham is amazing, very caring and professional and has done a great job every time. Don't waste your time going to other dentists, Dr Pham and his team are the best!
Thank you Monica. Glad you had a great experience during your visit. Dr Pham
Experiencia negativa: DON’T GO! I’ll start with the cons: 1. Waited an hour, and I was literally the only one there. 2. The rooms are dirty, everything looks old and in need of maintenance. 3. My front tooth is grayish from a prior root canal. I told Dr. Vo I wanted internal bleaching. He said he’d only done that once and immediately tried to sell me on full upper-mouth veneers. So instead of starting with bleach, he tried to sell me on a $8000-10000 veneer job. I wonder why? Dr. Vo tells me I have 6 cavities and never comes up with a plan for the other gray tooth I wanted resolved. 4. I made the app for a cleaning. After 1.5 hours and going through the initial people, I found out I was not getting any cleaning, just looked at. 5. Went to the front to schedule the follow up and mentioned that I had made this appointment specifically for a cleaning. She said she told me on my call that there was no guarantee I’d have a cleaning done. I told her I don’t recall being told that, but she insisted. Funny how I don’t remember that part when I specifically called to have a cleaning done. 6. Other lady hands me my treatment plan, which had 6 cavities listed but also a large expense for a crown that was never discussed. She said this is what the dentist told me. I said we never talked about a crown. They got the dentist and he came up to tell me he changed his mind and thought a crown was the way to go. Even though we never talked about a crown during the appointment. 7. After such an unpleasant, indecisive and awkward experience I decided to see another dentist. I called to get my x-rays. She asked if I was seeing another dentist. I said yes. She then asked when my appointment was. I told her it was in 2 days. She puts me on hold. Comes back and says they could email them to me but not for about 4 days and I have to pay $15 and that it’s usually a 2 week wait because they are always so busy. I said I’d come pick them up then. She said no they can only email. I said “The x-ray images are already saved, you just drag them into an email and hit send, right? That should take less than a minute.” She agrees with me, then smugly says 4 days was still the best she could do. Pros: The hygienist, X-ray lady and other lady that came in the room were very nice and professional. Final thoughts: Very unprofessional group. Dentist seemed clueless and just trying to find a way to create a bill. Seems as though if they can’t make enough money off you their service is no longer given. No idea how this place has good reviews. I would never come back and I would never refer anyone, unless I really didn’t like them.
Dear Brandon,
Thank you for sharing your thoughts. We sincerely apologize for your experience.
1. We have recently gone through a transitional period and currently undergoing renovation of the office; you caught us during our remodeling phase.
2. During your appointment, you WERE NOT seen by Dr. Vo and he did not have the stated conversation with you; we have two doctors at the office.
3. Regarding your treatment plan, we will bring your concerns to our doctors and will reach out to you for further discussions if you wish.
Sincerely,
Inland Dental Group
Experiencia fantástica: Very nice visit In and out Explanation of problem areas was clear
Thank you ma’am. Appreciate it. Dr. John
Experiencia fantástica: The receptionists are warm, reassuring, and professional. The interior decor is inviting. Dr Tchaboukian is professional and gentle which is much appreciated in a dentist. I love that Jessica and Dr. Tchaboukian made me feel like I could ask as many questions as I wanted. They're a great team! And Leeann, the Hygenist, is such a professional and personable delight!
Thank you Dakota. Appreciate it. It was a pleasure. Dr. John
Experiencia fantástica: Dr. Tchaboukian (Dr. John) is a wonderful dentist. Not only do you get a strong sense of his competence in the dental work that he performs, but he does so with great sensitivity and concern for your comfort. He communicates clearly and shares thoroghly his findings and bases for his recommendations. I've been going to him for many years and can truly say he's the best dentist I've ever had. Thank you for taking such good care of my teeth. Dr. John!
Thank you so much for your kind words Judi. Appreciate it. Dr. John
Experiencia fantástica: Dr.John, Leanne and Jessica have always done a great job over the past 10 years!
Thank you ma’am. Appreciate it a lot. Dr. John
Experiencia fantástica: Couldn't have ask for a more gentle dentist. I was also very nervous because of my previous dentist visit from other facilities, this dentist put me at ease and was super gentle.
Appreciate your kind words. Dr. John
Experiencia negativa: Awful experience! Went in for a routine appointment- as a NEW patient and new to the area- left learning about multiple cavities (that were bothersome) . Returned for fillings. 24 hours after fillings, returned AGAIN due to sensitivity and unable to bite or talk comfortably without sensitivity to the worked area. Explained my feelings, mentioned my anxiety towards dental procedures...after removing a high spot in the filling, Dr. disregarded all of my complaints, told me I should wait a couple days for "things to settle". Now home, 1.5 hours later and I can't talk without sensitivity, and definitely NOT eat anything on the effected side.
Dear Kimberly,
I remember the day that you came for your initial visit. We took X-rays and photos, went over everything, explained in detail and asked you if you had any questions before you were dismissed, you said no.
The day that you came for your treatment, everyone in the office saluted you and you didn’t even respond except by rolling your eyes. Before I even anesthetized the area, I asked you if anything has changed since we’ve seen you the first time or if you were having any sensitivity and you said no. Seeing an area with gum recession we always check our patients before even numbing to see if the area was sensitive to either air, cold hot etc to address the issue properly. I barely placing some air in the effected area, you felt extreme sensitivity and you moved your head. Then I said: “Apparently it is sensitive unlike you said it’s not” then you said “I don’t put air in my mouth”!!! If a tooth is sensitive to either cold, hot, sweet, sour, biting or air, it is still considered a sensitive tooth Kimberly. I said I can take care of that by placing a bonding in that area, you didn’t want that, telling me it’s not sensitive when you drink anything cold. Then I said “I won’t touch that area, I was just trying to do you a favor”. I did your fillings and showed you the photos before, during, and after and told you to check your bite once the numbness is gone and come back for adjustment if you felt sensitivity upon chewing or cold since if the fillings are high those are going to be the symptoms. Also mentioned that we have to keep the tooth under observation. You came the following day, in less than 24 hours, I removed a tiny high spot showing you where it was by taking a photo, I even avoided using any water because you were anxious about sensitivity upon adjusting the bite, asked you to check it again. Then you said “it hurts when I bite my cheek” I said when you place your cheek against the tooth or bite your cheek? You said “when I bite my cheek”. I said “You are not supposed to bite your cheek” then you said: “Whatever, and left the room”. So as you can see we were very attentive to your concerns from day one till you left upset. It’s unethical to make false accusations. Most probably your issue is already resolved by now, since the bite was adjusted. And like you have mentioned that you never had sensitivity before then you shouldn’t have any afterwards. Sensitivity to talking! I’m sure it’s the same air sensitivity that you experienced before I even started your treatment. You declined any treatment for that and we respected your decision.
Experiencia fantástica: Best dentist in the US100% recommended. Best of the best!
Thank you so much. Appreciate it. Dr. John
Experiencia fantástica: I loved the hygentist. Best one I’ve had in my entire life. Very detailed, great job and super friendly.
Thank you Sara. Appreciate it. Dr. John
Experiencia fantástica: YOUR SEARCH IS OVER!! THIS IS HANDS DOWN THE BEST DENTAL OFFICE YOU'LL EVER WANT TO GO TO, NO QUESTIONS ASKED!! So even after all the Pandemic issues, closures, changes and adjustments, this staff has still managed to keep their cool. To be as friendly as ever, I am still impressed how professional the entire staff is and how family friendly it is! Any questions or concerns on your insurance or service provided, they always take the time to help me. Starting with Jessica the receptionist, to Michelle in billing, LeAnn the dental hygienist, Dr. John is also super friendly and takes his time to any all our questions and concerns, to the rest of the staff, I didn't forget you! You are also awesome! Thank you for always being so friendly and courteous when my youngest daughter was so nervous about going in.
Thank you Belinda for your kind words. Always a pleasure. Dr. John
Experiencia negativa: Read to the end, please. After going to their office for two years, I had to reschedule the last appointment. I receive a reminder the day before, as usual, and I either confirm or reschedule. In the last one, I needed to reschedule because I was just diagnosed with cancer and have a lot going n. I knew I wouldn't make it to the dentist that day, so I asked to reschedule. They sent another reminder the same day, and when I called to clarify why they didn't receive the cancellation message, they said, ohh that was a courtesy reminder, and I would have called them two days ahead. So, they ask you to contact us 48 hours on, but they send you a reminder ONLY 18 hours before your appointment. SHE (Jessica) SAID, “IT IS NOT MY PROBLEM THAT YOU HAVE CANCER.” How nasty can someone be?
Dear DE
This is Dr. John. I remember when you called and talked to Jessica a day prior to your appointment that you have made earlier and she called you as a courtesy to remind you of your upcoming appointment. You wanted to cancel your appointment even though you have received multiple reminders through our text notification system. We have to accommodate a huge list of patients on our waiting list and that is why there is a last minute cancellation charge which is a nominal fee, doesn’t even cover the compensation of even one employee. It’s merely there because it’s impossible to fill the schedule if the notice is less than 48 hours. Yet you sent a text to reschedule the prior day and Jessica called you for that reason. You were upset saying you didn’t know, Jessica wanted to send you a copy of that policy which was disclosed to you and you have Signed on it yet you said you don’t want that to be sent. And just before you hang up you said “By the way I have Cancer” and you hung up. It’s unethical to make false accusations since I was there and you just hung up right after you said that. She didn’t even have time to respond and by the way we care about our patients and we always take health conditions seriously. We all had family members with the same condition and we support and pray for them to get better.
Kindest regards
Dr. John.
Experiencia fantástica: They were very attentive to all my needs and were great listeners. I have been going to them for several years now and would recommend them to anyone.
Thank you Linda. Appreciate it. Dr. John
Experiencia fantástica: My wife and I had our semi annual cleaning last week. We've been going to Inland Dental for about 10 years, maybe more. They have always been well organized professionals who do top notch work. Last week's visit was no exception.
Thank you for your kind words Lon. I appreciate your feedback and good to hear you're happy.
Regards,
John Tchaboukian DDS
Experiencia fantástica: Great atmosphere?.. super caring and friendly staff... best cleaning and stress free dental experience I've had.. double thumbs up
Thank you so much Matthew. Dr. John
Experiencia fantástica: Staffing very professional and dentist always explains the details of what's needed.
Thank you so much ma’am. Appreciate it. Dr. John
Experiencia fantástica: Great office. Staff friendly. Dentist great. Very detailed.
Thank you so much. Appreciate it. Dr. John
Experiencia fantástica: Very nice atmosphere and very friendly receptionist. Dr. John explained everything to my understanding and very friendly also.
Thank you very much. Appreciate it. Dr. John
Experiencia fantástica: Dr. John is the best dentist I've ever had. He is extremely thorough with his explanations and his procedures. I've been his patient for quite some time now. Dr. John and his staff are great! I strongly recommend the Inland Dental Group.
Thank you Jack, We appreciate it and are always happy to serve your dental needs.
Dr. John and staff
Experiencia fantástica: The nicest staff and my favorite dentist ever!
Thank you Sir. Appreciate it. Dr. John
Experiencia negativa: **Edit to add that my review was fair and accurate. I had no issues with the insurance. I was happy with the work, and I stated that. However, the staff made me incredibly uncomfortable and it's telling that they're so defensive about that. No apologies and no acceptance of responsibility for their unprofessionlism.** Over the last several weeks, I have had the worst experiences with Inland Dental Group. I've never been fearful of going to the dentist in my (over) 30 years of life, but now I have to take medication before being seen and have left in tears the last three visits due to the treatment I've had here. They claim to explain things to you, but there's a new surprise every time you walk into their office. The "explanations" provided are done in a way that's difficult for someone who doesn't work in a dentist's office to understand. Perhaps the staff thinks they are being clear, but in reality, they aren't. When I asked for explanations, I felt talked down to as if I was supposed to understand what they had said in the first place, and because I didn't and had to clarify often, I was literally referred to as "dazed and confused" by a staff member. When I was in for a second appointment for four additional fillings I didn't understand I needed, one of their staff used my (infrequent) smoking to explain why I had so many cavities after being "cavity-free" for the last ten years. Whether it was intended or not, she was highly condescending and unhelpful. I later understood my misunderstanding and appreciated the doctor was thorough, but the situation could've been handled differently. Their office staff is friendly but in a fake and condescending way. While being seen by the doctor, the staff can be heard loudly talking and laughing as if it's happy hour. Two techs were gossiping in Spanish (which I can understand) while taking my X-rays. I'm all for having a good time at work and enjoying your coworkers; however, their unprofessional behavior made me feel uncomfortable. The assistants seem either new or poorly trained. I witnessed the doctor roll his eyes several times and get snappy when his assistant did things incorrectly. The office was clean, but besides the hygienist, no one, including the doctor, washed their hands upon entering the room before touching me. They did wear gloves. Overall, the actual work done by the doctor and hygienist (Leanne, who's the best part of that office) was good. After getting my fillings done, I still have bite issues on my left side, but I'm too stressed and anxious about going back (again) to have it fixed. If you're new to Inland Dental, I'd recommend being very specific about any questions you have about procedures and price. If you don't feel like you're being heard, go somewhere else. I should've done that, but I got stuck with them until my services were complete due to insurance issues.
Dear Jimella.
You were referred from an orthodontist’s office about a month ago for cavity clearance.
We do thorough examination & take photos besides the X-rays to go over everything we see. My assistant manager went over all the treatment that you needed in detail, printed out the form with all the breakdown of the estimated coverage from your insurance, she emphasized that the insurance coverage was an estimate, you knew the total number of the restorations needed, number of visits, the coverages and every single detail before you even made your first appointment.
When you came for your treatment for the first time you mentioned that you were scared, & you told my assistant that you were nervous. During treatment I took photos & showed you again. You left happy with the outcome that day.
After your first session you scheduled for the rest of the treatment & when you came that day, you were stressed. You said you didn’t know that you needed more treatment. My assistant & me took all the time to go over everything we have discussed again; told you take your time & let us know if you wanted to continue and make an appointment. We didn’t even force you to do any treatment that day even though we lost our production.
You came for the rest of your treatment which was your fifth time in our office. You left happy with the outcome. I also mentioned to you if you feel the bite needs adjustment you can come anytime for adjustment since when you are numb it would be very hard for you to tell. Then we accommodated you in my other office for slight bite adjustment and you said it felt better.
I’m a little confused here. You said you left in tears every single time you were in our office, yet you came to see us five times, before the last adjustment session, one of them is letting you leave without treatment, but you kept on coming knowing that we never forced you to do any treatment. Nowadays we can’t even force a kid to come to the dentist when they have a bad experience & they are in tears…Apparently you never accepted the fact that you needed those treatments, even though you saw the photos before, during & after, your orthodontist saw them, your insurance saw & approved them. Two years you haven’t been to the dentist, they could have developed recently, your previous doctor could have missed them, you could have had changes in your diet, toothbrush, toothpaste, brushing techniques & so on.
You called us after your insurance downgraded your fillings & you were upset even though the form presented to you had very clearly mentioned about the coverage being an estimate. You said you work in the medical field & yet held us accountable for not telling you what the insurance is going to pay. I wish we know what they will pay, downgrade or not cover at all. We just disclose that it’s always an estimate. If you are in the medical field, I’m sure you know that very well. You got upset and decided to make false statements and post a one-star review. I believe that’s unethical. Your insurance company deserves that review causing your frustration…
We pay perfect attention to our hygiene to keep everything clean, sterile, wash our hands In between patients & change the gloves multiple times. If you don’t see that because we have two bathrooms where we wash our hands dry them thoroughly so that we can wear the gloves.
Most of patients have become friends with our staff, socialize, tell them jokes and stories and they all have a cheerful time together. I don’t see why I should create a different atmosphere when my patients feel at home & happy with my staff.
Our assistants have been certified, they are trained, and we hire them not based on what they know but their willingness to learn something new.
We have hundreds of reviews where every person was happy with how we explain everything and provide high quality dental care, yet you were upset with your coverages, which is an insurance you picked for yourself, decided to misguide the public…
Experiencia negativa: NO personal attention at this office, no matter how many tens of thousands of dollars you have already spent with them per year, the $225 New Year's Pass includes a "surprise" and a $2100 fee for a deep cleaning and no one wants to think about Why ? P.S. all dentists in LA, California go through the same courses and years of qualifications, so why is it that most LA dental offices cost $150-$300 for deep cleaning (for the job), and your office thinks to charge people over $2100 dollars for it, is that ok? Do you really think (from your office) that the rest of the dentists are bad?
Dear Tatyana. I’m not sure if you still have the quote that we presented to you. We still have a copy and the numbers are not the same. The deep cleaning in every dental office nationwide is done per quadrant, according to ADA. And our quadrant fee is $200. The UCR fee is much higher which is the based on a fee schedule that the ADA and the regional dental societies decide. You had some other optional treatments quoted with the deep cleanings and your total quote wasn’t even close to what you mentioned. Probably you have checked the column where it says UCR, but we always have lower fees and you got even lower than that because you had our in house insurance plan. That was the $225 per year cost which covers two times regular cleanings, exams and X-rays, offered to all our patients that don’t have insurance coverage. It’s still optional to opt in though.
As for personal attention you know very well that we took care of all your dental needs with close detail to your requirements just like we treat all our patients with care. On several occasions when you were in our office doing esthetic work, we brought to your attention the necessarily treatment for healthy gums but you never decided to do it. You got upset because you said we should have made you do the treatment. We can never force patients to do any treatment. It’s their decision. We explain and guide them.
People spend money on what they want and what they value. You have spend way more on esthetic work that you have trusted us for years, because that’s what you wanted and valued. Probably the other treatments for healthy gums you didn’t value as much.
Last but not the least regarding your last question. Every car has tires, wheels and a steering wheel and takes you from one spot to the other. But not every car is a Ferrari. That doesn’t mean that other cars are bad… it’s just not the same. Louis Vuitton makes quality purses, and it serves the same as other purses, but not every other purse is Louis Vuitton. Our patients choose us because of the extreme high quality of care and dental work.
Experiencia fantástica: Dr john very friendly and detailed and the stuff too!
Thank you Jesus. Appreciate it. Dr. John
Experiencia fantástica: 1st Visit - Very friendly and helpful staff. Dr. John was very patient when explaining my issues and took the time to listen to me. 2nd Visit - Deep cleaning with Leann and she was amazing. Answered all my questions and addressed my worries. I suffer from migraines and really dreaded this visit but it was great and nothing like I expected. It's been 4 hours, all numbing gone and so far so good. Next visit Monday for left side cleaning... not nervous.
Thank you very much. Appreciate it. Dr. John
Experiencia fantástica: The staff are a group of kind wonderful ladies, always very pleasant and cheery! Dr. John is a master of his craft. He takes meticulous care to ensure his work is perfect, and it shows! I had a lot of work done and while I was a tad nervous, I walked out smiling and very happy with my results. I highly recommend Dr. John and his team!
Thank you Sir. It’s always a pleasure to work with patients who appreciate my pickiness . Dr. John
Experiencia fantástica: Dr. John has done phenomenal work over the past 5 months on my teeth. I had neglected my teeth for years and needed pretty substantial work done in order to restore them back to "normal". He is very detail oriented and takes a lot of pride in his work which is reflected in the end product. My top front teeth were all crowned, and the end result was very aesthetic and natural looking. Dr. John made sure everything not only looked great, fit perfect, but also made it so I no longer have a gap in my teeth which I was always self-conscious about. My smile looks the better than ever, and I could not recommend Inland Dental Group more!
Thank you Travis. Appreciate it. Dr. John
Experiencia fantástica: I had an excellent experience at Inland Dental. Dr. John took his time and repaired previous work that was not done properly. He took photos to show me what was done before, during, and after which helped me understand the procedure. The women that work there in the front office and the dental assistants are very nice and made me feel very comfortable. I recommend this office to anyone on the search for a new dentist.
Thank you Justina. Appreciate it. It’s always a pleasure to work for patients who value our quality care. Dr. John
Experiencia negativa: This place has went down hill, got cussed out by he front desk staff. This used to be a good Office. Please beware, and look elsewhere.
Nicholas. To start with you didn’t call our office but your family member did because we sent a dismissal letter for not respecting our time, cancelling numerous appointments last minute, and using profanity over the phone and being disrespectful to our employees. We didn’t even send you a dismissal letter even though you have a huge balance since 2015. I was in the front when your family member called and used very bad language and profanity because we have sent a dismissal letter. Our receptionist just listened when your family member eventually hung up. It’s very unethical to make false accusations sir. We are very busy and treat our patients with respect and expect the same in return.
Experiencia fantástica: Wonderful and friendly staff to complete your dental work no matter how complex your need is.
Thank you Parvis. Appreciate it. Dr. John
Experiencia fantástica: You know , you never know the value of a really good dentist until after you find one . I’m really happy I came across this particular office . Good , friendly service and supreme professionalism. You won’t be disappointed. “Thanks Doc”
Thank you very much. Dr. John
Experiencia positiva: Thank you for caring and having great service.
Thank you Lori. Appreciate it. Dr. John
Experiencia fantástica: I have to say this dental office is the best. I am one of those people who have had some really really bad luck with dentists. This dental practice has now made me feel different. Very detail oriented my mouth is sensitive and I felt no pain. I'm am grateful for inland dental group. I personally think the owner needs to start a school. He has a gift that he needs to share. If it costs more to go to this office than your used 2 I would recommend to take the leap.
Thank you Chris. Appreciate it. Always a pleasure. Dr. John
Experiencia fantástica: Best Dental Office I've ever been too. Extremely friendly, helpful and caring staff. Dr. John Tchaboukian is by far the best dentist I have ever seen. Very thankful I found him on yelp
Thank you Hootan. Appreciate it. Dr. John
Experiencia fantástica: The team at this office has the tools and expertise to diagnose and fix problems before they turn into major issues.
Thank you Chris. Appreciate it. Dr. John
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