Sage Dental of Stone Mountain

Experiencia positiva: Despite sitting for 45 mins before they informed me they didn't have my referral the staff was very professional and caring. The lady at the back desk (in front) was very kind and offered exceptional patience and professionalism despite my frustrations. I'd recommend this office because of her alone however I would recommend due diligence is done prior to the patients arrival. My 2 hour wait could have been avoided had they ensured everything was received prior to calling me for the appointment.

Experiencia negativa: Front end staff is very unprofessional from answering the phone to honoring promotions.

Experiencia fantástica: Professional staff. Comfortable environment. Explained everything in detail.

Experiencia fantástica: Sage Dental of Stone Mountain is the best, upon my first appointment, I was met with pleasant faces and warm smiles. The front of the office was very professional and helpful for getting me settled in for my visit there . The caregiver that attended to my dental care was very gentle and caring about making me feel comfortable. Well I can go on, all I can say is that I will recommend this dental office to all my family and friends.

Experiencia fantástica: The staff as well as the doctor were very good and professional in there assignment of my dental needs.

Experiencia fantástica: Very professional and knowledgeable staff. The office itself is very welcoming. Kim is the best hygienist around!

Experiencia fantástica: Very professional and very helpful and understanding Describe in great detail how the treatment plans are gonna be i would recommend

Experiencia negativa: Had appointment for 8am on a Monday. We arrived promptly with about 8 other patients who also had 8am appointments. Only the receptionist was in the office. Other employees arrived gradually over the next 30 minutes to get settled in, turn on lights, boot up computers, prep for the day, turn on music, etc. Only then, were patients were called back after 8:25am. Employees should all arrive promptly and be ready to take receive patients on time. There is not enough seating in the lobby for all patients who were waiting. Another important note: scrutinize your invoice closely and compare with your expected insurance payment, because they cannot balance my account properly and have been unable to work with me to get it resolved over the phone or in person. They were able to see my son the day I called when he needed emergency treatment after an accident. The dentist herself was very kind and great at explaining the treatment. Overall, I appreciated the dentist, but the practice is in need of management improvements.

Experiencia negativa: I don’t like how they pressure you to pay out of pocket to do work you can’t afford when I had insurance.

Experiencia negativa: Despite what they advertise, they do not do pediatric dentistry (though they still scheduled the appointments despite having patients’ birthdates in the system? Wasted my entire morning) If they can’t even get their website info correct, why would you trust them with something as important as your teeth?

Experiencia fantástica: My experience at Sage Dental at Stone Mountain was phenomenal. The staff was knowledgeable and extremely helpful. The dentist (Jarred Graham) and hygienist (Kim Haywood) were professional and gentle with my care. I appreciate their overall service and look forward to a long relationship with them.

Experiencia positiva: Took care of my wife but even after some risky extractions, WOULD NOT prescribe anything more than Tylenol or ibuprofen

Experiencia negativa: Waited for over 1.5 hours. No parking. No seats

Experiencia fantástica: Great customer service! Dr. Graham and team is awesome!

Experiencia fantástica: My first time with this Dental office and I was pleasantly surprised at the outstanding.great patient's service with a smile. Not only that the staff was very helpful to explain the necessary paperwork in making sure you're comfortable with everything before and after care. Thank you "Team>Sage Dental" for going above exspectations in get the job done.I would definitely recommend other friends and family members. I've added you to my portfolio. See you all again soon for my next procedure

Experiencia fantástica: This place is phenomenal I have been to many dentists offices, but this is by far my favorite.The service is great.The work they do is awesome and there was no pain! The price is also great as well!!

Experiencia fantástica: First time at this location after patronizing the Druid Hills location for years. I had a pleasant experience! The front desk staff was sweet and helpful, the tech who did my X-rays was very chatty and nice. Dr. Graham was funny and explained my treatment plan in a way that didn’t make me feel bad. And my favorite, Ms. Kim the dental hygienist was so thorough and kind to me. She did an excellent job explaining everything, so much so that I barely had any questions. She even put Vaseline on my lips for me so they wouldn’t crack during the cleaning. Very happy with my visit and I will be back for future services.

Experiencia fantástica: Mrs. Kim Chi is absolutely stellar! Gentle and patient with her patients. Highly recommend. Facility is clean and staff is professional.

Experiencia fantástica: First visit with my son. Great customer service from all staff. I love the fact that if referrals are needed they come to the location rather you having to go elsewhere.

Experiencia negativa: Bait and switch. Did not accurately verify insurance coverage. They told me I had to pay out of pocket for things I later found out are 100% covered by my insurance. Constant upselling. Wasted 2 hours of my day and still did not get a cleaning as expected.

Experiencia negativa: The worst service as a new patient. Staff was extremely rude you asking me questions but yet talking to your staff regarding you all plan for weekend. I don’t care about your plans and in extreme pain. Did an exam telling me my pain level . prescribe me antibiotics and ibuprofen and schedule me two weeks away. April 17 I will be canceling that appointment. You will not be seeing me again. Parking is horrible. Staffing is horrible.I ask you all to take me off of you all don’t call list & email and you all continue to keep contacting me by those means . I will not be returning on May 26!

Experiencia fantástica: I think everything went well. At least I hope so. I liked the doctor who looked at my teeth. She seemed authentic. I pray Sage Dental will help me and not take advantage of me like the past Dentist have.

Experiencia fantástica: I came here and had an urgent problem and situation and it was Handeld with ease by Alex and saniya. There kindness and professionalism was astounding 10/10

Experiencia fantástica: Alex and Kurshina were patient, professional, and kind. Thank you for giving excellent care to me and my husband.

Experiencia positiva: Chair was uncomfortable. Told it was difficult for both tall and short people but no alternative or mitigation was offered. Multiple services placed on bill before work began that were not covered by insurance. Asked for other options and was not given any. Declined advanced oral cancer screening because was already done at my first visit in November. Is unfortunate because I already agreed to Invisalign with the orthodontist. Will be looking for another office for cleanings. Can get better value paying out of pocket.

Experiencia fantástica: The dentist customer service is excellent plus they explain step by step on what is taken place.

Experiencia fantástica: Great experience! Both the dentists and hygienist are excellent! Dr. Gu and Kim!

Experiencia fantástica: Awesome click with Awesome staff Dr Gram is Amazing.

Experiencia fantástica: My hygienist Ms. Haygood was really sweet and professional, she did an excellent job. See you soon. Keep up the good work

Experiencia fantástica: I’ve been coming to Sage mountain park for several years now and Kim is amazing. She’s gentle but very diligent with her work.

Experiencia fantástica: Kim is the best Hygienist I have ever had. She is thorough and patient. Very professional!

Experiencia fantástica: Amazing Staff & clean location looking forward to getting work done!!

Experiencia fantástica: when i say AMAZING location. amazing staff. amazing all around and oh my God as someone that had a HORRIBLE dental experience years ago, and been scared ever since the doctor that pulled my tooth cleared my anxiety she was so patient and loving…and i felt nothing! they even have affordable dental plans they work with you. 100/10 I left in tears from how amazing everything went and i cannot think this place enough and this is NOW my new dentist office i don’t care how far i have to travel.

Experiencia fantástica: Quick acceptance once they realized we had an appointment...pleasant environment quick professional work... can't tell the results of the work at this moment, but so far we were same day patient which was great for the only place with acceptance of open patients... Thank You for receiving us as an open call... Great Doctor

Experiencia fantástica: Was a great experience I was a bit nervous but my doctor was very passionate about getting me right. She’s Very helpful and I’m very happy. I think she did wonderful job 5⭐️

Experiencia fantástica: When I got to the dental office and saw a packed parking lot, I thought it was gonna take forever for me to be seen. Not even 15 minutes later and I was already in a seat getting my teeth checked! This place is awesome and highly recommend you stopping by for laughs and smiles with all the members of this dental office. I hope you enjoy your visit and here's to many more from me!❤️

Experiencia fantástica: I had a great experience at Sage Dental! Kurshina was amazing very friendly, professional, and made me feel comfortable the whole time. She explained everything clearly and made the visit smooth and stress free. Definitely recommend!

Experiencia fantástica: Hygienist is wonderful. She explains everything before she begins and she’s very gentle. She’s great to work with.

Experiencia fantástica: My first visit here! The staff very friendly! The dentist, outside of a beautiful smile .. very informative! She explained everything to me like 2 years old! I’m not very fond of going to the dentist but she made me comfortable and now I’m confident I have found “My Dentist”!!!

Experiencia fantástica: Amazing staff yes…. BUT THE RECEPTIONIST went over and beyond for me and I am so grateful and appreciative of her. Alex is her name and she was the perfect representation of what I hope Sage has to offer.

Experiencia negativa: I had a root canal done Dec 2024 and crown. The same toothe is in pain like before the first root canal and they are charging me full price for the same toothe when obviously some thing was done incorrectly. I am not happy. They didnt offer to do a CBcT scan just a Xray. It was not a thorough review so I feel like they are just trying to make money no t caring for me as a patient.

Experiencia fantástica: It is amazing place with great doctors and staffs. They are friendly, professional and hardworking. They have love and empathy on people !

Experiencia fantástica: Great friendly staff at the front desk. Easy to book an appointment with their online scheduling system. Dr. Gu is super nice and very knowledgeable. Dr. Yusuf was also very nice and professional. Definitely recommend them.

Experiencia fantástica: I just had my first visit and the staff and doctors were friendly and the atmosphere light and upbeat. Also, they have music playing in the background

Experiencia negativa: Not very good customer service when it comes to following up with patients on treatment.

Experiencia fantástica: Love the staff they are great and Dr. GU is the best very informative and keeps you knowledgeable in the entire process she helped me not hate Dentist!

Experiencia fantástica: They were very professional and friendly and they have programs/ payment plans to help you pay for your services. Overall good experience

Experiencia fantástica: Big thank you to the front desk Team, Drs. Yusuf, Gu, and the Assistants. Great and efficient Team.

Experiencia fantástica: This was a great visit. I look forward to coming back to improve my oral health. Great team!!!

Experiencia fantástica: Staff was very polite and helpful from the time I walked in until the time I walked out.

Experiencia fantástica: They were great! Had an emergency and it was covered quickly and with care! They whole staff was friendly.

Experiencia fantástica: They gave great customer service and the people are fun to be around. I recommend

Experiencia fantástica: The staff were very courteous. The doctor took the time out to explain what was going on with my tooth! I highly recommend Dr. Graham. I like to give a shout out to Elise for her being so pleasant and helpful.

Experiencia fantástica: Great service and they really took care of my needs please come and visit them if you are scared like how I was ,I took it like a champ The surgical did a wonderful job thanks Mr. G for being so helpful and patience with me

Experiencia fantástica: Great experience here at sage dental Thankul you to Schel ,Dr.Graham, and Kurshina Highly recommend this office of you're looking for a dental family love it here!!

Experiencia fantástica: Every one is so pleasant kind and helpful. Nicole the dental hygienist who did my cleaning was so gentle and so informative and nice to talk to. I will always return. The dentist Dr Gu is so knowledgeable and professional and has a caring for my teeth spirit.

Experiencia fantástica: Came in for my regular cleaning, quick and friendly. I love this sage dental!

Experiencia fantástica: Alex she took very good care of us very polite and perfessional

Experiencia fantástica: I had a really great experience at Sage Dental of Stone Mountain. The staff was incredibly friendly and welcoming from the moment I walked in. The front desk made the check-in process smooth, and they explained everything clearly regarding my appointment and insurance.

Experiencia fantástica: Great place to go get quality care! Staff is super friendly and knowledgeable. They eased my anxiety and made me feel calm and welcome. I have definitely found my new dentist. Alex at the front desk is a pro and I give a big shout out to Dr. Gu and her team of WonderWomen assistants! Thank you all.

Experiencia fantástica: The doctors were great and Alex at the front desk was great and very helpful. Everyone in this office is very nice

Experiencia fantástica: I’ve really enjoyed my experience here so far! I love the comfy feel of the office - they’re always playing good music and at a volume that distracts you from the work you’re about to have done haha. Kurshina at the front desk was especially kind and patient as she helped me navigate a payment issue, all while she was juggling four calls! She and everyone I’ve met at this place is professional and willing to help with all your dental needs :)

Experiencia fantástica: Great experience here at sage dental Dr.Graham and his assistants Schel and Tahmiya were nothing short of amazing, thank you for all your help ! Highly recommend this office especially Dr.Grahams team !

Experiencia fantástica: I love them. Everyone was kind and patient with me. Since there was a mixup in scheduling, I was really grateful at how easily they accommodated me without making me feel like “trouble”.. They were also more reasonably priced than Coast Dental. So even my pocketbook is happy.

Experiencia fantástica: Schel and Dr. Graham were helpful in breaking things down for me in a way I can understand.

Experiencia fantástica: Kim was efficient when providing my service. I sat in her chair at 10:23 am and she was done at 10:44 am and I had a deep cleaning.

Experiencia fantástica: I wouldn't want to got any place else. The staff are all wonderful people, they make if welcome.

Experiencia negativa: Place is a scam! They charged me $154 for a “consultation” yet when I went to another dentist I had no copay for Xrays! Just all about money! I want my money back ASAP

Experiencia fantástica: Dr.Graham was great along with schel and alex good team

Experiencia fantástica: The people in the dentist office was so sweet they did a great job I will recommend them to anyone that needs them they did a great job with my cleaning and everything

Experiencia fantástica: I will definitely recommend sage Dental any day any time. Staffs super friendly, polite and super clean environment.

Experiencia fantástica: I came in to get an exam & my tooth extracted. The staff ( Alex & the dental assistants in the back ) Along with Dr. Xiaoying Gu were AMAZING. They made the process very smooth & as Someone with anxiety they were very helpful And talked to me And explained through the whole process. The atmosphere is also amazing and calming the music. They played definitely helped with the stress & Anxiety as well. I highly recommend

Experiencia fantástica: Pleasant and professional staff. Dr. Han did a great job of explaining my condition! All staff explained exceptionally! Clean, friendly, warm environment! State of the art equipment!

Experiencia fantástica: The Asian doctor was amazing and her team. Thank you sorry I don’t remember her name but overall experience is amazing !

Experiencia fantástica: They are awesome in there… I didn’t have an appointment and was able to be seen the same day.. The staff is so friendly and understanding…

Experiencia fantástica: Love this dentist, he's polite, and his work is great. The staff is friendly and answers all my questions.. Thank you Sage Dental for my mom nee smile!!!

Experiencia fantástica: Wonderful experience. The staff is awesome and they made me feel welcome and comfortable. Especially Dr. Graham and Schel

Experiencia positiva: The service was alright. Everyone was quite busy and trying to connect with each other to serve their clients. However, not communicating directly. Need improvement either with their computer system, or with coworkers.Overall a favorable experience.

Experiencia fantástica: Great service, Dr Graham was great, elise at the front desk was very helpful and extremely nice

Experiencia fantástica: I wanted to leave a solid 5 star review for the Sage team of Stone Mountain. After leaving a separate Sage location in the middle of the procedure, Alex at Stone Mountain was able to find space for me, same day. Furthermore, after my negative experience at another location in the morning I was very nervy and anxious however my hygenist, Mrs. Kim made me feel a thousand times better and kocked out the prodecure quickly and walked me through everything with both knowledge and kindness. Thank you.

Experiencia fantástica: My Experience with Sage plenty Wonderful l would recommen to all the l know,every one is very very nice

Experiencia fantástica: She was awesome great customer skills thanks so much

Experiencia fantástica: When I tell you that Doctor Graham and his staff are wonderful, it would be an understatement. I had a great experience through and through. I can't name all the staff by name but they all were professional, polite and made me feel welcomed and comfortable. Definitely my new dentist office. Great job guys!!!!

Experiencia fantástica: Husband came in after looking and visiting many dentist offices ! They helped with a payment plan and the service so far as been remarkable ! Thanks to Dr. Graham and his team ❤️

Experiencia fantástica: Ms.Kurshina , was very helpful and considerate about my wants and needs . She went above and beyond to make sure that I got the proper care and for the right amount. God bless her and her colleagues :)

Experiencia fantástica: My dentist and the staff handles me with care everytime, I recommend Sage Dental in Stone Mountain to everyone I know,best dentist I've ever had Dr.Jarred A.Graham DDS,accistants Schel,Tamiyah and receptionist Norma. Thank you.

Experiencia fantástica: Kurshina, Elise, and both Kims feel like family in here. I’m very afraid of the dentist but these ladies are always kind and make my experience very comfortable every time I come in. You can definitely trust them. Come on in guys!

Experiencia fantástica: I absolutely love this location!! The people, the vibe, the music!! A very relaxed environment! I highly recommend this location! May God bless you all!

Experiencia negativa: terrible terrible terrible terrible! I would never recommend this place or even come here ever again. I was told to come in for a 4pm appointment. Nothing extremely crazy just a consultation for a potential procedure I need to have due to extreme pain. I came in 15 minutes early, like I was told, I waited for an additional 40 minutes just to get told that I couldn’t be seen anymore due to time. Without even checking anything or even acknowledging my problems, they told me that they could just write me a prescription for an antibiotic and ibuprofen 800. Can you even write a prescription for a patient that hasn’t been seen???! I have never in my life seen this kind of unprofessional behaviour and I will never ever return to this establishment again. They not only did this to me, but to 2 other people as well. I ABSOLUTELY do not recommend.

Experiencia fantástica: The office was clean and up to date with the latest technology. The staff was friendly. The doctor and hygienist were polite and informative.

Experiencia fantástica: Dr Gu is the best. I have anxiety and she is very patient and does an excellent job. I would highly recommend.

Experiencia fantástica: Very pleased with my first visit. The staff was attentive and professional. Dr. Gu was very personable with great "bedside" manners. I am comfortable entrusting my dental care with this group.

Experiencia fantástica: Had a great experience today. My technician, Kim, was fantastic. Would definitely recommend!

Experiencia fantástica: My experience with Sage Dental was great. The staff were professional and friendly. The staff took the time to explain to me what procedures or exam they were going to perform.

Experiencia fantástica: Dr. Graham was a true, patient professional. The staff was very helpful and I recommend them to any and all. By the way, the music was magnificent!

Experiencia fantástica: As an adult, I’m still afraid of the dentist. Lol! But, I really enjoy my visits at Sage (Stone Mountain). Everyone is so friendly and knowledgeable. I feel like family every time I visit.

Experiencia fantástica: Kim is a great hygienist- she gave me a work out, but it was clean clean! The front desk staff needs a raise. They told me not to type this. But they’re awesome.

Experiencia fantástica: Customer service was impeccable. My wait time was less than five minutes. The dental assistant Miranda was very pleasant and made my visit comfortable. The dentist Dr. Kara was very informative and pleasant as well. The hygienist Kim was also informative and honest about my treatments needed. I HIGHLY recommend this dental office.

Experiencia fantástica: The staff is wonderful and very professional. I feel very comfortable there. Dr Gu is amazing. She even massaged my jaws when I was in pain. I recommend this office to everyone.

Experiencia negativa: I’m extremely disappointed with the service at Sage Dental’s Stone Mountain location. As a new patient, I originally scheduled an appointment for 1/19 for a consultation and asked whether a cleaning could also be completed during the visit. I was assured by the representative that this could be possible for another day and was rescheduled for today, 1/21 at 10:30 specifically to accommodate both services. Upon arrival, parking was very limited and required me to have to park behind the building near Kroger and walk down. While inconvenient, I understand this may be beyond the office’s control. I checked in on time, paid an out of pocket fee for what wasn’t covered by my insurance, and took a seat. Despite being on time, I was never seen. I understand short delays, especially in a busy office, but waiting over an hour past my scheduled appointment time (11:40am to be exact) with no progress is unacceptable. During that time, I checked in with the front desk and was told I would be called back shortly, which never happened. My patience ran out, I advised the front desk staff that I was leaving and requested a refund. Only then was I told someone could see me immediately, which felt reactive rather than respectful of my time. What is the purpose of scheduling an appointment and receiving multiple confirmation calls throughout the week if patients are simply overlooked upon arrival. The lack of communication and concern was extremely unprofessional. This was not a positive experience and there is clearly significant room for improvement!