Aspen Dental - Vancouver, WA

Experiencia positiva: Always kind. Make sure I'm before putting anything in my mouth

Experiencia positiva: The dentist, and lady that told me how much it would cost ,absolutely awesome, but the pricing wasn't anywhere near what I would call affordable .. its the price of a brand new car,and after getting financing its 2 cars...I understand thats for great teeth,but come on,are they really paying that much to do it? Why are they so expensive??? I did like my experience ( as much as I could)..everyone was great

Experiencia fantástica: Everyone here cares about each patient. The staff is kind and compassionate. Dr. Lee is very thorough and explains what is needed and why. She is non judgmental and kind, she makes sure you are comfortable.

Experiencia fantástica: Great experience, very friendly and handled everything professionally. Will come again

Experiencia fantástica: Amazing service, I go all the time for a cleaning they are very nice and they handle they're job professionally. Very affordable price and handle patients with care.

Experiencia fantástica: Doctor Lee is the best Dentist ever. She cared for me during the procedure that she would ask me if I was doing ok many times. Always making sure I was ok. She was gentle with me too. On another time she even gave me short breaks giving me time to relax. I highly recommend her to everyone.

Experiencia negativa: Not well. I've waited to rate your services.......now that it's been almost two weeks since the visit, I feel I should rate. $12,000 estimate, and I wasn't fully informed about gum treatments. The staff was courteous, however, the woman whom examined me didn't introduce herself.....I don't know if she was even a dentist. No name tag, no introduction. Poor business practices. I have asked neighbors for a dental referral. I felt as though Aspen was like a County-run clinic.....the X-ray technician had to leave the room to find a proper bite thingy......that stuff should be restocked before the doors are opened, each morning. The examination room didn't have a DENTAL light.......just the overhead light. Really?? I'm surprised the woman examining my teeth didn't use a FLASHLIGHT on her keychain!! I had responded to someone's email, from Aspen......never heard back. On top of that, I had received an email from Aspen advertising about dental IMPLANTS!! Now that the emergency is over, I'm going to look elsewhere. Very disappointed. There's something about Aspen that rubbed me the wrong way...........ask your neighbors for a referral.....ask your gas station attendant or garbage pick-up guy........or...........

Experiencia positiva: Experience was good. They explained things that helped me make sound decisions

Experiencia fantástica: Always a friendly greeting warm welcomes and SMILES. THANK YOU ALL FOR BEING. Peace! Love, joy Patrick

Experiencia fantástica: Aspen is a great place for all your needs. I needed dentures and they fixed me up. And when i needed adjustment on them they fixed them so they would make the dentures even more comfortable. Being New to dentures it's a learning experience. Nice to have someone on your side to guide a person through this time.

Experiencia fantástica: Very good service and im very lucky to find them!

Experiencia fantástica: In the process getting dentures.staff is always polite and always do there best to make sure you are comfortable. All the staff and doctors go the extra mile!!

Experiencia fantástica: Great staff!!! They take excellent care of you!

Experiencia fantástica: From the fists appointment I have been amazed with the service aspen dental has shown me.Dr Susane Lee Nerma Sam Gabby were so helpful throughout the whole process.. thank you very much.

Experiencia fantástica: I love love love Dr. Lee's office. The best dentist around. Big thanks to Nerma, she showed so much care. Kris did a great job with my procedure! And Amila helped me find the best and affordable prices for my dental plan. Thank you all so much!

Experiencia fantástica: Very friendly and knowledgeable staff! Nerma did my X-rays so fast and so well, coming in with a broken tooth and a mouth that’s sore, X-rays can be rough but not this time!

Experiencia fantástica: Susan, Lee, Gabby and Sam they're all really great. They seem to say get my dentures realigned awesome staff friendly always go to them guys. Good job

Experiencia fantástica: Dr. Lee and Medina were fantastic, very knowledgeable and friendly. They made sure I was comfortable during my visit.

Experiencia positiva: Rating a 5 for Nerma she is an amazing Dental Assistant. As for the check in process I was ignored for 7 minutes and finally a guy turned around to say someone would be right with me. It took about another 3 to 5 minutes for somebody to actually come up and acknowledge me there was no hey sorry for your weight or anything else. A special thank you to Nerma for turning it around for me

Experiencia fantástica: This was my first time visiting Aspen Dental. The dental assistant Medina was very kind and fun to talk to while helping me through the entire process of my exam. The hygienist Melissa was immediately high energy and welcoming when she came into the room and was very gentle while she was poking around in my mouth. Lastly, Dr. Lee was knowledgeable and comfortable to talk to while examining my teeth and the X-rays. Melissa and Dr. Lee were able to tell me what was going on, and how to resolve some issues and address other ones with a treatment plan. I feel very comfortable returning and look forward to seeing this team again. Thank you!

Experiencia fantástica: Nerma was hands down the kindest, friendliest Dental Tech assistant I've ever had! She was extremely personable and caring, which really goes a very long way in the dental industry. When it comes to getting your mouth and teeth treated, it makes all the difference in the world to have a dental Tech who makes it a better experience. Thank you Nerma!! And Dr Susanna Lee was amazing as well; also very caring and attentive. I highly, highly recommend this Aspen Dental location and Nerma and Dr Lee! I went to this dentist for an emergency visit on a saturday, and now I am switching my primary dentist to Aspen Dental because of the experience and care I received! I'm looking forward to many years of great dental treatment!! Terry Howard

Experiencia negativa: DO NOT GO HERE My poor wife is traumatized they do not care about the patient they only care about money I have great insurance but she still paid thousands only to get ptsd

Experiencia fantástica: Dr. Lee, Amila, and entire staff are fantastic! They are Friendly, knowledgeable, compassionate, and accommodating; everything you need for a positive dental experience.

Experiencia fantástica: I was in the Dr. Lee’s office today. She’s a wonderful dentist professional effective and very compassionate. I also met with Sabrina and Sabrina was very warm and inviting in. I felt very comfortable.

Experiencia negativa: I had 2 bridges done there about 5 years ago and paid a lot of money out of pocket, come to find out it just broke. Defiantly not happy about that. Do your research before spending the money. I’m only 46yrs old and my insurance won’t fix it.

Experiencia fantástica: Very good staff is excellent and dr lee is awesome! Amila and nerma sam were all so kind to me. ! All the Staff were Awesome ! Very Attentive & made me feel Comfortable. I recommend this Dentist. Doctor Lee very highly. Thank you for the Great care you gave me .

Experiencia fantástica: Dr Lee and assistant Sam were awesome. I hate the dentist and I had to have tooth removed. They get 10 out 10 stars. They made it very comfortable, as comfortable as it could be. Very positive experience when I expected the worst. They are my new dentists.

Experiencia fantástica: Beyond the blinding overhead light waits the dentist’s chair, surrounded by cold metal tools that gleam like instruments of torture. The air reeks of antiseptic as the distant scream of the drill grows louder, echoing through the silent room. When the chair slowly reclines, the light floods your eyes, the gloved hands reach in, and the sharp whine of metal against tooth fills the air— Would highly recommend

Experiencia fantástica: Sabina and Sam were extremely kind and helpful. They found a solution to my problem and I am most pleased with the outcome.

Experiencia negativa: Paid $49 for their insurance just for them to tell me they dont except my insurance nothing was done

Experiencia fantástica: My mother was seen today for a denture re-evaluation, and we had an excellent experience. Keyla and Amila were welcoming and compassionate during check-in, which immediately put us at ease. Kris, the hygienist, took the time to thoroughly address my mother’s concerns, showing both attentiveness and care. Dr. Lee was efficient, knowledgeable, and showed an immense amount of compassion throughout the visit. I highly recommend Aspen Dental in Vancouver. Their team of providers and staff deliver outstanding, patient-centered care.

Experiencia fantástica: Dr. Susana Lee is one of best Dentist’s i have ever been to. She is very knowledgable, respectful, personable and you can see the genuine care she has for her patients and her work. Kim is an amazing dental assistant who is professional, attentive, kind and overall great member of their staff who makes every visit enjoyable.

Experiencia fantástica: I neglected my teeth most of my adult life. I rarely had insurance and used drugs in my earlier years.I was ashamed of my teeth. I had trouble justifying the cost of dentures with my income. Then, my girlfriend asked me to look into getting some. Aspen Dental helped me with financing thru Credit Care. The care I received from Dr. Susana Lee, hygienist Melissa, and all the dental assistants including Nerma, lead dental assistant was top notch. I had oral surgery yesterday that went well. The dentures fit well with very.little soreness. Thank you Aspen Dental.

Experiencia fantástica: I had a very good experience. The staff were all very friendly and extremely helpful.

Experiencia fantástica: I am not a dentist fan. BUT the team at Aspen changed my opinion. Doctor Lee and Melissa were kind, understanding and efficient. My teeth were examined and the reason explained and taken care of within the week. I was not ignored when I came back in and had a minor set back. Melissa listened to my symptoms, called Doctor Lee over and they took into consideration my care. My dentist anxiety was not pushed aside and the Aspen team worked with me. Also my dental work was partially covered by insurance and Aspen set me up with an affordable plan. Thank you for your kindness and help!

Experiencia fantástica: I love Dr. Lee’s exam chair manner and straight up analysis. Also enjoyed the explanation of the various types and prices of your dentures. Thanks, Mike

Experiencia fantástica: Susana Lee was amazing. The entire staff explained ⁷everything so well with every option they could think of. I felt very comfortable making my choice on how I want to proceed. Thank you for listening and making me feel like I mattered.

Experiencia fantástica: I had a great time meeting new nice people DR.susana lee Melissa-hygienist xanthe-operation lead nerma-lead dental assistant they help me thru the process today I was able to understand what I been wanting to know and was able to get my main concern taken care off the same day and also some new stuff that I needed to do in order to keep my teeth’s and get rid of the bad ones I appreciate all the hard work and I would like to say the best of the best customer service

Experiencia fantástica: Started with Aspen Dental last August. 2025. My Dentist is an absolute pro. Dr. Lee explained everything in detail every time. Very professional and makes you feel at ease and welcome. Empathetic and real. Just exactly the kind of services needed. Nerma, Lead Dental assistant is awesome as well. Personable and informative. Very pleasant. Dental work is hard. This team made my journey much easier. I highly recommend.

Experiencia fantástica: Amazing place, through and through. From scheduling, x-rays, consultation, and exams. I will most definitely be returning as well as advising friends to check out aspen dental

Experiencia fantástica: Very nice place. Both Dr Lee and Nerma were very kind and answered all of my questions. They explained everything they were doing and made sure I understood the procedure that I was having done. Would definitely recommend

Experiencia fantástica: Dr Lee is great. She took the time to listen to my concerns, explained everything in detail so I can make a knowledgeable decision and kill her assistant is also fantastic. I would recommend them To anyone

Experiencia fantástica: We just had our 1st visit & are so impressed with the new patient process. We had complete X-rays, we were seen by the hygienist & had an exam with the dentist. Then we saw the treatment coordinator who explained the suggested treatment & patient cost. The staff is very thorough, professional, friendly & accommodating. They value & addressed our concerns & thoughts about dental care. We are extremely happy we chose this Aspen Dental office to be partners in our dental health. Update: I have now been with this Aspen Dental office for 3 years & am still just as happy with my dental care as I was on day one. Everyone there is helpful,friendly, professional, skilled & kind. The exams & cleanings are complete with "no stone unturned" & they are totally transparent about cost & treatment, no surprises. They have exceeded all my expectations which confirms my good fortune to have chosen this office for my dental care.

Experiencia negativa: The people all seemed really nice and polite but I was there because my face was all swollen and I have a broken tooth and needed antibiotics before they pull it and when I called on phone they said no problem and since I've only lived in woodland for a few months I haven't found a PCP and I told them that as well so my son takes me in only waited a few minutes and first thing they did was xrays and that took a few minutes but it was fine and I asked about antibiotics a few times because I just wanted the pain to go away, anyways so after xrays are done she takes me out to the lady to figure out a payment plan for false teeth, remember I came in there because I was in pain and needed antibiotics and I said so really you just want me to sign up for some payment plan and because I didn't I didn't get any antibiotics and when I left I asked about emergency and she told me don't forget stop by urgent care and maybe they will help you. I was so mad and I'm just wondering why they say their an emergency dentist? They didn't help me with a damn thing and that to me was very rude and I wouldn't send anyone there - to me that's just so messed up

Experiencia fantástica: Good experience. I was able to get a same day appointment for a filling that fell out, although there were some waiting periods once I arrived. Did not feel any pain, not even an injection into my gums. Was provided a blanket which was comforting physically and emotionally. Staff were pleasant and professional. They provided helpful education.

Experiencia fantástica: Dr. Susana, Amila, Keyla, Gabby and then my dental assistant were all very wonderful. They don't take state dental but they take my primary insurance. I'm so thankful I was able to work with them. I had a broken, infected tooth and was really stressed out. They were very patient and kind. And I didn't feel judged for having bad teeth. They just seemed to care about helping me. I wish I could see them for all my dental care. Anything that I have to pay out of pocket or that they can cover through my insurance, I will definitely be giving them a call!

Experiencia fantástica: My family and I are so very happy with Dr Thomas Mirchel’s work and all the care he has provided for us. I needed complex impacted wisdom teeth removed, my mother needed removal and implant procedures, and Dr. Mirchel along with his assistants Vasti and Brenda were absolutely amazing. I couldn’t ask for a better oral surgery team to trust with my care and that of my family’s.

Experiencia negativa: This clinic does not live by their mission or values. The phone recording even says "no surprises" "we care" "we want to provide affordable dental work". Blah blah blah My husband went to this clinic to get some work done and received a quote and agreed to the treatment. Our out of pocket was estimated at $2,081. After completing the "preliminary" work, including buying their electric toothbrush and some other products and paying about $1,200 out of pocket, he showed up to start the "real" work and was denied service at the desk in front of everyone. They claimed our HMO plan did not cover enough and unless we were willing to pay more out of pocket, they would not continue his treatment. That does not sound anything like what you claim on your website or telephone recordings.

Experiencia fantástica: The best Update: This is hands down the best dental clinic in WA and OR. I recently visited a different dental clinic in Seattle while I was there for work, and it made me realize how lucky I am to have Aspen Dental in Vancouver, WA. The difference is like night and day. Based on my experience, no other clinic even comes close in terms of quality, professionalism, and overall experience.

Experiencia fantástica: I love this people Once I got to view and explore the behind the scenes I get to see how this place works and functions and it’s good very impressed And should be more known to people Recommending to go.

Experiencia fantástica: I don’t particularly enjoy seeing the dentist, but Dr Lee and Melissa the hygienist make my dental experience comfortable

Experiencia fantástica: I always have a great experience and amazing cleaning at Aspen! Friendly staff, amazing hygienist and a great doctor at Aspen! For anyone searching for a new dentist this is the spot in Vancouver! Always a 5/5! Thank you Kris, Dr. Lee, and Amila for all your expertise with all my dental needs and cleanings!

Experiencia fantástica: WONDERFUL From the moment I made my first online contact, they promptly followed up with a call. Upon arriving at the clinic, I was warmly welcomed and helped to alleviate my anxiety. I was then taken back to the exam chair, where the entire process was seamlessly managed. From examining my teeth to taking X-rays, everything was handled efficiently. The doctor then visited to explain the condition of my teeth and gums, outlining the necessary treatments and their implementation. I was provided with a detailed estimate and information about my insurance coverage. Throughout the process, I felt no pressure to make any decisions.

Experiencia fantástica: Going to the dentist has always been a humiliating and uncomfortable experience. I have so much embarrassment due to the condition of my teeth. Bone loss, tooth loss, decay, dry mouth…etc. I went into Aspen dental (vancouver) today and was met with such kindness, no judgement and hope. It wasn’t a horrible experience. Dr Lee, Sam (dental assistant), Kris (hygienist) and Amila (operations manager) could not have been kinder. They were so professional but with empathy. I believed they really cared and were not just getting business, but rather interested in me getting the best care and doing everything they could do to help me get heathy and help keep my teeth from further damage. I appreciate the detail (although hard to hear) and the help in getting care credit to facilitate the costs of the work to be done. Kudos to Aspen Dental. Thank you.

Experiencia fantástica: Aspen dental has been absolutely wonderful for me. I went there 5 years ago. Got new dentures and had all my teeth done and just now went back. Checking up on everything. Customer service is excellent. The hygienist is absolutely amazing. They're just wonderful there to me. I recommend them very highly.

Experiencia negativa: Worst experience. The only staff that were remotely nice were the staff working the front desk. I would also recommend people go somewhere else for dental work. They tried to get me to spend amost $1200 on dental work I did not need. Please look other places.

Experiencia negativa: Came for emergency service due to painful teeth. Initial consult with the dentist gave me a treatment plan to replace the cap and made me wait over the weekend while in pain. I get to the appointment on Monday only to have a new dentist change my treatment plan and added extras. Went from a 4k bill to a 9k estimate. What’s worse was they couldn’t do the work until the end of the month. So I still have a toothache. And they won’t release my dental records for another 24 hours so I can see another dentist. Only excuse for the change in treatment plan was that the initial dentist that saw me was inexperienced. Feeling so frustrated while being in pain

Experiencia negativa: STAY AWAY - Scam alert -I went in for a routine cleaning, at least I thought I was. But instead they took x-rays then did a basic exam then told me I need fillings new caps, several teeth removed and replaced, that I need a "special cleaning" and have that done every three months. I also needed to prepay for someone that was going to come in and do 3d images of my teeth. I kept asking how much it was going to cost but they kept telling me I needed different things and the price jumped around from 200$ to 30,000$ with my insurance covering none of it. They wouldn't do any cleaning until I agreed to do all of their procedures. I was really upset and wasn't thinking when they had me try to sign up for care credit. When the person said "congratulations you qualify everything" that shocked me enough to make me stop. Too late as it my credit report. I left and called a few other people to get some kind of idea. In short, I managed to get another appointment at another dentist. I have no issues and these people are scamming big time STAY AWAY.

Experiencia fantástica: Had a dental emergency last minute. Randomly found Aspen Dental during my google search and gave them a call. Everyone I spoke to was very kind, professional, informative and transparent on costs. They were able to fit me in the same day and help me with costs and even gave me information on costs/breakdown for next steps. I really appreciated the staffs teamwork in accommodating me in last minute and still making sure I felt comfortable and supported while I was there. Thank you Dr Govani and staffs including the scheduling staff :)

Experiencia fantástica: Excellent place. Everyone was extremely friendly. Dr. Susana Lee was very nice and upfront. Amila is the nicest most patient person. Had a thousand questions for her and she took the time to walk me through every step. Thank you to the staff Dr Lee Amila and Kim for putting me at ease

Experiencia fantástica: My experience with Aspen Dental was excellent! It started with a phone call with Amila who made my first appointment for a Free exam and X-rays due to the fact that I had no insurance. The exam was the most comprehensive I’ve ever had. From the many xrays of my entire mouth to the dentist-Dr. Neal Govani who not only explained my current dental situation, but showed me the xrays on a tv screen attached to the chair-Amazing! I needed partials so I could get my smile back. Before they could do that, Amila helped me with arranging financing. She was kind, patient and very helpful. When I got my partials and they were fitted and checked by Dr. Susana Lee I was given a mirror. When I saw my new smile I cried. By the way this Aspen Dental has an in house lab where a very skilled technician named Miguel made the partials. Also I must give credit to Kim who was assisting with all of this. Also, the office staff and the lady who took my xrays, as well as, the Hygienist were all fantastic. Overall, this was my best dental experience EVER!! Thanks to All.

Experiencia positiva: One thing I do not like is they bring you in check you out then tell you how much you have to pay then reschedule you for another time or date.

Experiencia fantástica: I had my cleaning done with Melissa and she always does such an amazing job! Everyone in this office is so welcoming from the front desk to the assistants and the Doctor.

Experiencia fantástica: got me in within an hour after a phone call! everyone was so empathetic of my pain and worked quickly to provide a solution! truly felt cared for :)

Experiencia negativa: COMPLETELY UNPROFESSIONAL…ABSOLUTELY THE WORST PLACE TO GO!!! I originally scheduled a Saturday appointment, but was contacted because their Saturday Dentist does not do the service I needed. Rescheduled for the following Monday. I was 20 minutes early to do the paperwork. A half hour after it was my appointment time I asked when I was going to be seen. I was told they were running behind and couldn’t give me an estimated time as to when. While waiting I also heard other clients complaining about being charged $1,700.00 for their advertised $499.00 dentures (taking advantage of the elderly is just wrong) I should of left after seeing the dirty waiting area, but I was giving the benefit of the doubt. After waiting a little longer and watching the chaos I knew this place wasn’t for me and that , not only did they not value my time, that I took off work to be there ON TIME , but I knew I couldn’t trust their care.(I heard another person come in who was charged $3,000.00 for something another dentist had to fix/replace, so I canceled my appointment and left…. I HIGHLY SUGGEST YOU DO NOT TRUST THIS PLACE. … part of it was my fault for not reading all the reviews. I hope my review helps someone from not making a mistake!!!!!

Experiencia fantástica: For someone who doesn't like dentists very much and haven't had the best experiences at them either, I have to say Aspen dental changed all that. They were kind and informative without making me feel bad for the state of my teeth. They went above and beyond to make me feel comfortable and took time to answer my questions. Will definitely be using them as my main dentist from here on.

Experiencia fantástica: The ladies at this office were very professional, and helped ease my nerves about getting dentures.

Experiencia negativa: I’ve been a patient here since 2014 and have always paid for my treatments, sometimes even upfront. Over the years I’ve had multiple procedures done and generally had no issues until recently. Right now, the only balance on my account is $150, which I am disputing with my insurance company because I believe they should cover it. Despite my long history as a loyal patient, the office will not even schedule me for an appointment without requiring payment first. I find that extremely disappointing and unprofessional, especially given that I’ve always taken care of my bills. The only positive part of this practice is Dr. Lee — she is a skilled and caring dentist. Unfortunately, the office staff does not reflect the same level of professionalism. They seriously need improvement.

Experiencia fantástica: I had such a great experience at Aspen Dental! The managers, Amila and Xanthe, went above and beyond to accommodate my appointment around my work schedule, which I really appreciated. Dr. Lee was amazing—very professional, gentle, and explained everything clearly. The dental assistants, Sam and Kim, were also wonderful and made me feel comfortable the whole time. Overall, I couldn’t have asked for a better visit!

Experiencia fantástica: My experience was first rate from the receptionist check to finish! 4 hours later :) Like most I have a fear of dental anything! The dental assistant, Sam, that took my 18 x-rays, was so polite, caring, gentle and fast! The dental hygienist, Melissa, was also gentle as she was doing the cleaning. No pain, very attentive to my comfort and stress. I was so thankful she was able to fit me in to get my work started so I didn't have to wait. The hygienist was also very educational about new tools being used and teaching me how to use the water flosser and electric toothbrush they were sending make home with. The Dentist.. Dr. Susana Lee, I cannot possible explain how kind she was to me and her team. I'm not looking forward to having the work done on my aging teeth but I am looking forward to having the best experience someone like me can have in a dental office. I love the wrap around approach, a complete dental plan, an office of women supporting women and schedule flexibility.

Experiencia fantástica: Experience, friendliness, dedication and knowledgeable. Dr. Lee and her team from the back to the front office are easily the best in town. Dr. Lee cares dearly about your comfort and concerns and even calls back during off hours for emergencies quickly if needed for advice. She made sure I was completely comfortable and numb before proceeding with my extraction. From something so small to something huge, to explaining the medication, Dr. Lee and her team are top notch in the industry.. Aspen dental is the place to go.

Experiencia fantástica: Dr. Lee was very thorough and patient with me when I developed jaw pain while traveling in Portland. She identified the problem and had a solution which helped me tremendously. Thanks Dr. Lee!

Experiencia fantástica: I just had a toothe extracted and I gotta say, The entire staff here is very welcoming and friendly. I've always had bad experiences at past dental offices. Not this one! This is the only place I'll come to for future toothe issues. The Dentist was so careful, I didn't feel any pain during my procedure. Thank you for caring about your patients. ❤️

Experiencia negativa: Way too complicated. Too much invasive requirements for medical info for a simple repair. Way too expensive $130 to place one tooth back into one denture!!!

Experiencia fantástica: I've had denture and teeth issues a few times in the 2 years I've lived in this area and Aspen Dental has done a great job every time I needed something done, often when I'm planning on going on vacation within a few weeks. The dentists and staff are very knowledgeable and friendly. They do a great job with dentures and implants also. Highly recommended.

Experiencia negativa: They have people lie to you with the 49.95 and then slam you with a unbelievable price after they get you there thinking you'll do it cause you've already made the effort to be there and there is no financing like they said cash up Front dont believe a word that comes out of there mouths they lie lie lie horrible experience look a diffrent direction theres honest people out there but Aspen dental is not one of them...

Experiencia fantástica: Exceeds expectations! I thought the negative experiences I had through my previous dentist was my own fault. Like my standards were too high or something. After several very painful and generally uncomfortable procedures that took about 6 months to complete, I ended up with dentures that I didn't even use. They were painful, and when I talked to the dentist about them he would tell me that I had to just bare with it until my mouth adjusted to them over time. I ended up just giving up the idea that I'd ever have a mouth full of teeth again. My dad had his mouth repaired through Aspen. He had a positive enough experience to suggest that I try them too. I went through all the motions until I had a chance to discuss a plan of action with Dr. Lee. She explained to me right away where my previous dentist went wrong. He made faulty dentures, it wasn't actually my fault. We discussed a plan of action that really gave me hope that my mouth would be repaired at last. Then it started to hit me that the general air of compassion and competence in this place wasn't just surface level. As her assistant Sam helped me with brushing techniques, how to use products and the reasons why, I realized that this place is special. I have a lot of social anxiety, yet I was relaxed there, and I even look forward to my appointments. So in that light, I've gained an understanding of where that anxiety was coming from. Most people pretend to care about us because they want to sell us something, or they want us to play a role that feeds their ego. But here's where Aspen contrasts that way. They anticipated my concerns, even revealed concerns I didn't even know I had, made room for me to express any concerns, and responded to them all. They all so far have been outstanding at communicating procedures, and the science behind them. I mean, normally walking out of a dentist office after a cleaning, I felt like my teeth appeared clean, I could run my tongue along my teeth and they're nice and smooth. I walked out of Aspen after a deep clean with a revelation of new scientific methods, and true cleanliness, teeth cleaned inside and out, and bragging about the experience. If your reading this as a part of researching which dentist to go to, there is no need to look any further. Aspen is the right choice.

Experiencia fantástica: Dr. Lee is and the staff are very nice. Dr. Lee did my tooth extraction today and didn’t feel any pain. She’s very pleasant and appears very well experienced. I’m happy with the service I received at Aspen Dental.

Experiencia fantástica: I had my first appt with Aspen Dental, and it was great. They were professional and nice, addressed my concerns, and was able to provide me with a cost analysis all in the same appt. I have severe dental anxiety, but they really were so nice, I was comfortable and worry free.

Experiencia fantástica: Great team over here that was friendly, non judgmental, and easy financing options with Carecredit. Chris my hygienist was a sweetheart, as was the xray technician, the dentist Dr Lee, and reception too. The wait was a bit long but honestly that happens in medicine - and I think well worth it for not being rushed through my treatment. Thank you for a good experience and a well thought out careplan that was explained properly.

Experiencia fantástica: I have never felt more comfortable at a dentist office and less judged than I felt today. I can NOT say thank you enough! Dr. Lee and her team are amazing!

Experiencia fantástica: Super happy with my experience here today. Everyone was so kind and thorough through the whole experience. Glad to find a new dentist I feel comfortable going to.

Experiencia negativa: Absolutely TERRIBLE dentist, if you go plan on waiting minimum 2 hours to be seen especially if it is your first appointment they do not care about you or if your appointment is scheduled for 2 expect to be seen by 4:30 I went for a cavity they “fixed” mind you no discomfort before going then they worked on it everything was okay for the first two days they I started feeling pain and discomfort when biting or things or eating hot/cold items I was concerned because I m ow after having a filling sure some soreness but not this pain I knew it was off. So I scheduled and emergency appointment with them and I go in they have me sit in the cold back room for an HOUR and by the time this doctor comes to see me she’s already very dismissive and unhelpful she proceeds to tell me it is normal and that when she had a filling pain lasted 6-1 year which I knew was straight BS if the work is done properly it should not be uncomfortable for that long. To top it all off SHE DIDNT EVEN CHECK OR LOOK INSIDE MY MOUTH she just told me to go on my way without even looking at what I came to that appointment for so I left still in pain and confused I then scheduled another appointment for another dentist for them to tell me I HAD A HOLE in the filling they had done and that is why I was feeling the pain so I am now spending more money because they didn’t fix it right the first time. I will never ever go hear or ever recommend stay away!!!! The doctor that worked on me was and Asian female I do not remember her name but I hope she doesn’t continue her practice like that Also my very first appointment where I had to wait over 2 hours there was already two groups infront of me that left walked right out because they had been waiting so long and not everyone has nothing to do all day they may have prior commitment. So I should’ve took it then that It was a bad place.. there is so much more wrong but I do not know how they’re even keep people coming back when they care so little about their patients I wish I could leave less then one star

Experiencia fantástica: My father is disabled and non verbal the whole staff was amazing with him. Thank you for treating him as a person and not an inconvenience

Experiencia fantástica: Absolutely amazing experience! For someone with high anxiety I felt very comfortable here. Everyone was genuinely kind and patient! I had a tooth that was long overdue to be taken out, it didn’t break the bank and they got me in and out. So thankful I chose Aspen Dental!

Experiencia fantástica: Kris the hygienist was personable and I felt as though she really got in there and cleaned my teeth. I feel so much better now and I always have good things to say about Dr Lee she rocks !!!!

Experiencia negativa: Predatory business practice. I wanted a cleaning, they did the regular X-rays, a hygienist measured my gums, and the doctor talked to me briefly but no one cleaned my teeth. I was led to a desk after sitting in a dentist chair alone for 30 minutes and was told the only way I would be able to get a cleaning done was if I agreed to periodontal treatment which would have cost me ~$600. The only payment plan option was to get a credit card offered through a third party since my insurance didn’t cover it. It felt scammy and strange so I walked out. This was a ridiculous waste of time. I’m going to my mom’s dentist out of pocket for $150 for a cleaning.

Experiencia negativa: Came in for a checkup, left with a quote for a costly procedure to fix peridontal work. Cleaning was refused. Received second opinion elsewhere, peridontal work was marked as not needed and examination was not honest.

Experiencia fantástica: I've had a couple appointments at Aspen and every person that I have come in contact with has been absolutely wonderful. I have really bad dental anxiety and every person that I have worked with has been so kind and supportive, it's the most at ease I've ever felt in a dental office.

Experiencia fantástica: The reception staff was friendly and helpful. The x-ray technician thoroughly explained what I should expect. Dr. Mirchel was direct and set a realistic expectation of success. Thank you, Aspen Dental. This is now my third visit to Aspen Dental and once again…they nailed it! Good job everyone!

Experiencia fantástica: My fears of having a tooth pulled were put to rest by the way I was treated. I'm not saying that I would want to do it again but wouldn't fear it if I'd have to do it again. Not worried about future appointments either.

Experiencia fantástica: I had an emergency today because a front tooth fell out of my partial .. I called Aspen dental and was able to get an appointment in the morning.. the staff was amazing and the DDS was so personal and accommodating… thank God they have a lab there that is able to fix these types of emergencies.. He had me fixed up in 6 hours … Thank You Aspen Dental for giving me back my smile

Experiencia fantástica: I usually have bad experiences with dental visits but the all of the staff that I have encountered at Aspen Dental Vancouver are above average in every way. Shout out to Dr. Suzana Lee who is excellent at her craft. Thank you so much!

Experiencia negativa: Very nice people in the office. I had to verify my appointment a number of times; text, email, phone, online. When I arrived they were still a bit confused, but I went through the process again, explaining I wanted a couple of teeth repaired. After X-rays and examination I was turned over to someone to set up more appointments. No work to even do a temporary fix or mitigate the pain of a broken tooth. If you'd like a pleasant chat this is a nice place. But I received no actual dental work.

Experiencia positiva: The assistants and doctors we're great. It's just the pricing. Somone with only state insurance (which they don't take) for 2 teeth to be pulled is over $3,000. Now I gotta go to state ran facility.

Experiencia fantástica: I hadn’t gone to the dentist in a long time. Melissa Lecher did an amazing job! They are all very welcoming, professional, and go out of their way to make you feel good. Definitely going back!

Experiencia fantástica: Hello, current and future patients! I've been a loyal patient at Aspen Dental - Vancouver, WA for 5-10 years, and let me tell you—this place is exceptional! The level of care, knowledge, and dedication from the staff is unmatched. There's minimal turnover—I’ve had the same amazing hygienist (Melissa Lecher) and dentist (Dr. Susana Lee) for years! Even the operations manager, Amila Gagolia, ensures everything runs smoothly. Walking in feels like visiting friends. You're greeted with smiles (and perfect teeth, of course! ), and if you’re like me, you’ll love the warm blanket they offer—pure comfort! The office is spotless, well-maintained, and always welcoming. If you're looking for top-notch dental care with a personal touch, Aspen Dental is the place. Highly recommend!

Experiencia negativa: If I could give them no Stars I would. I went here needing in my opinion health damaging teeth removed and replacement. The first appointment I should have known, the staff member had no empathy she put the gunk in the lo it’s tray and told me if you feel like your choking go forward Like what!? She shoved that tray in my mouth and that gunk almost went down my throat. It was terrifying then I was made to feel like the worst person ever for speaking up. The root canal the dentist was odd I thought he actually kept swiping by my chest yes! I already knew I had the previous situation so at this point I’m just like I just need my teeth done so I internally held it but he didn’t need my chest area for anything but kept swiping hand by. I wonder who else had this experience there? Super creepy dude that was my root canal! I also got super sick after that appointment. She gave me an estimate and said that 2600 I got approved for with financing. She said this included all my services but she was dishonest. As we do I tooth for a chip fix one lower root canal and then crown and a cleaning. This place wants to say that was $2600! I have dental insurance there is no way! Please don’t go here if you want to be treated with care and actually feel heard. Bottom line the place is creepy and dishonest. Update: don’t let their response fool you they know how to make it right and we have already spoken. The response is to just save face at this point! Y’all didn’t do 2600 dollars worth of work EVER this company should be in jail for theft. I now have Hashimotos an auto immune disease out of nowhere my thyroid is done and I have growth in throat! Once I’m in a healthier place I’ll be looking into court filing if I don’t have my money back!y’all make me sick!

Experiencia negativa: They took my wisdom teeth and traumatized a good memory I wanted to have, they didn’t ask if I wanted to keep the teeth/ or anything I’ve been spiritual for a while and wisdom teeth carry a lot of energy. I was crying for a good day or 2 mind you I’m 21… and my neighbor gave me theirs bc they didn’t know what to do with them. My most recent appointment I was sitting in their comfy massage chair for 30 minutes, I saw clients walk in there after me and be treated before me. I was in 10 minutes early. When I checked back with the front desk baddie she asked if I had been seen already seen, I said no and even she was shocked, had somewhere to be and rescheduled

Experiencia fantástica: I had a great visit with Dr Lee my amazing dentist. and Dr Emilie trivleing Dr. Both are amazing doctors. staff are all out standing from my cleaning xrays office staff.always makes you feel like you're important and you matter. My root canal turned out Amazing.and Magill for his part in our dental work. Thank you.Staff at Aspen dental in Vancouver Washington.My husband says thank you all for helping him with his dental needs. Sharon G and Bob G