Premier Dental Care

Experiencia fantástica: Polite and easy to work with whenever I go in for cleanings. As a bonus, if you schedule your appointment in the morning, you can stop by Donut Run just around the corner to make use of your newly cleaned teeth after :)

Experiencia fantástica: This dental practice is awesome! I was recommended by a family member and they enthusiastically suggested I change dentists to this practice. A great choice. They have a warm and welcoming environment located on a quiet tree-lined street. Destiny made me feel very comfortable as I waited to be seen and did a great job explaining my treatment plan. Angie and Robin were highly professional and very kind. And Dr. Hines was spectacular. He has knowledgeable and calming approach, he's spectacular. 11/10 stars, would HIGHLY RECOMMEND.

Experiencia fantástica: Great environment and very professional service from the staff. I was pleased with the guidance and assurance from Destiny and staff to resolve an implant crown issue successfully.

Experiencia fantástica: great service and advice. Very professional organization.

Experiencia fantástica: Great service, and family oriented!

Experiencia fantástica: I always receive outstanding service from Dr. Daniel Hines and his Team. Update: Every time I come into this office, Dr. Hines and his team never disappoint! Destiny, Robin, and Angie are very welcoming and amazing. I always feel at home when I step into the office! I would highly recommend Dr. Hines and his Team. I have been a client for 40 year!!

Experiencia negativa: Updated Review: I was a patient at this office for about 10 years, and for a long time I had no major complaints. The hygienists were always pleasant (though there was a lot of turnover), Dr. Hines is a genuinely good dentist, and the office was conveniently located for me. Unfortunately, the front office's handling of dental insurance became a serious and repeated problem that ultimately led me to leave. Same for my spouse! 2018 – Invisalign inquiry: Instead of providing a quote, the office submitted documents to my insurance as if treatment had already been approved and payment was due. I only found out because I received copies of the checks my insurance had sent them. It took a call from me to cancel those checks. The office never acknowledged or apologized for the mistake. 2023–2025 – Invisalign treatment: When I decided to move forward with Invisalign, a miscommunication from the office to my insurance delayed approval by two months. I completed treatment in August 2024 without further issues — or so I thought. Six months later, at a February 2025 cleaning, I was told the office hadn't received the final insurance payment and was asked if I could call my insurance as a courtesy to help. That's not my responsibility, but I did it anyway. My insurance told me they were in a system transition but expected to resolve a backlog soon. I relayed this to the office and offered to forward my claims. They said it wasn't necessary and they'd keep me posted. They never did. Six months after that, I returned and was told the payment still hadn't arrived — and that I owed over $700 out of pocket. Again I reached out to my insurance. After multiple calls and reference numbers (all of which I shared with the dental office — while hearing nothing from their end), I finally reached someone with access to the provider side of the system. My insurance had issued the payment on time, before their system switch, and had a check number to prove it. They were kind enough to get on a three-way call with the dental office to confirm they'd reissue the check. Throughout all of this, the office never apologized. Shortly after, they called to schedule my next cleaning. I've since found a new dentist. Dr. Hines is a good provider, but an office that repeatedly fails to manage insurance billing — and then turns the burden over to the patient — is not one I can recommend.

Experiencia fantástica: The Premier Dental staff was very professional and friendly, and Dr. Hines made me feel comfortable by thoroughly explaining my exam and follow-up treatment plan.

Experiencia negativa: To Whom It May Concern, I am writing to express my disappointment with the orthodontic treatment and follow-up support I received from Premiere Dental Care. As a teenager, I paid approximately $4,000 out of pocket for braces without insurance. At the time, I chose Premiere Dental Care not only because of the services offered, but also because I wanted to support a Black-owned business located near my grandparents' store in Washington, DC. As a Maryland resident, I made that choice despite not having the convenience of living nearby. After completing my treatment, I was provided with a retainer. Unfortunately, I later lost the retainer, and my gap has since begun to reopen. When I contacted the office to ask about obtaining a replacement retainer, I was informed that I would need to return for a new mold. The problem is that I now live over two hours away, making an in-person visit difficult. More importantly, taking a new mold now would capture my teeth in their current state, including the reopening gap that I paid thousands of dollars to correct. I worked hard and made significant sacrifices to pay for my orthodontic treatment without insurance. I invested in braces specifically to close the gap in my teeth, and it is frustrating to now be in a position where I may need to spend an additional $3,000 on Invisalign or other corrective treatment because I cannot obtain a replacement retainer based on my post-treatment results. As a loyal patient who supported your practice and paid entirely out of pocket, I expected more flexibility and assistance in preserving the results of my treatment. This situation has been both financially and emotionally upsetting, especially considering the effort and commitment I made to receive care through your office. I hope Premiere Dental Care will review my situation and work with me toward a reasonable solution. Sincerely, Quacy February

Experiencia fantástica: First time patient today and it was an excellent visit. Made me feel relaxed and at ease. I'm going back and I strongly recommend. Assistants were very nice and informative!

Experiencia fantástica: The entire staff—Dr. Hines, Angie, and Destiny—provided exceptional service and care. Very professional and patient-focused.

Experiencia fantástica: I started coming to Premier Dental after moving into the neighborhood and it’s been a great choice for me. In the past, I’ve dreaded coming to the dentist, but Dr. Hines is so attentive. I’ve never been to an office where you get to speak to the dentist at almost every appointment. The rest of the staff (Angie, Destiny, and Robin) are all wonderful as well. Angie specifically goes above and beyond and reaches out to schedule me whenever earlier appointments open up.

Experiencia fantástica: Dr. Hines and his entire team from start to finish are fantastic; they’re thorough and make you feel so well taken care of and comfortable. Highly recommend this office and team.

Experiencia fantástica: Entire staff was so nice. Didnt make me feel insecure about my tooth or anything. The Doctor is so calm and instantly knew I was in good hands. Could give more than 5star if I could

Experiencia fantástica: Excellent, professional experience. Dr. Hines, Destiny, Robin, and Angie are wonderful! They take care of my whole family. I highly recommend Premier Dental

Experiencia fantástica: My first appointment! From the beginning with scheduling everyone is polite, professional and proactive! Angie, Daniel, Robin and Dr. Hines made me feel comfortable and as if I had been a patient of the practice for years! Dr. Hines gave me a painless filling. Meaning skillfully done. My insurance changed and it was for the best! Thanks Dr. HINES AND STAFF. If i wrote your names incorrectly, forgive me I will get it on the second time. I thank Lorraine Smith for such a great recommendation!

Experiencia fantástica: I HAD A GREAT EXPERIENCE Destiny was Wonderful! The whole staff was wonderful and I would recommend Premier dental to anybody!

Experiencia negativa: This dentist wasted my time. I went in for a cleaning. My teeth look and feel fine. I was told that I could not have a cleaning until 4k worth of work was done. Again, my teeth look and feel fine. Dissapointed, I went to another dentist right up the street and not only did I get a cleaning but was assured that none of the procedures identified here were necessary. Told me to follow up if there are any issues. I am glad this happened because I ended up finding a dentist that earned my trust. My family and I will go there. Be advised, especially if your time is not cheap. Also, this dentist got really close to my eye with the teeth pick as he rolled back and forth in his rolling chair.

Experiencia fantástica: Dr. Hines and his entire staff are exceptional and professional. Dr. Hines is that rare mix of deep expertise and genuine care for patients. He also takes the time to explain procedures and provides useful recommendations to improve your oral health. Going to the dentist is one of my least favorite things, but Dr. Hines and his staff put me at ease. Best decision for myself and my entire family!

Experiencia fantástica: He's a great professional!! He's been there for me and my family!! Outstanding service from him and all his staff!!! Thanks Doc!!

Experiencia fantástica: Awesome!

Experiencia fantástica: Loved the staff and the service i received. Have already referred you to a friend and will refer you to others. Glad i found you.

Experiencia fantástica: Brilliant !!!

Experiencia fantástica: I RECEIVED EXCELLENT CARE WHILE GETTING MY TEETH CLEANED :o)

Experiencia fantástica: We have had great treatment here. We’ve been going for 2 years. My family of 6 is seen by Dr Hines and his staff. One of my teenagers had a front tooth knocked loose. Dr Hines had a great treatment plan and his tooth looks great, not even noticeable and my teenager forgets it was treated as well. Staff is kind and helpful. I only wish they had sinks next to the chairs in the treatment area. But we have adjusted to the way this office does it now.

Experiencia fantástica: Had a cleaning this week everything went well after the hygienic finish and Dr Hines check I'm good to go.

Experiencia fantástica: Dr. Hines and the Premier Dental team are amazing!! My braces journey has been AMAZING thus far. Dr. Hynes explains everything thoroughly and the team are so warm and welcoming! Thank you!!

Experiencia fantástica: Excellent service light. Touch, wonderful people and professional environment, Ohio, highly recommend.

Experiencia fantástica: Awesome!

Experiencia fantástica: Thank you all for your compliments! We have the good fortune of providing dental care to the finest people in the world. So I make every effort to provide the finest dentistry to you. Again, thank you!

Experiencia fantástica: Dr. Hines has established a dental practice that offers top quality dental care in a pleasant, professional setting. I can honestly say that it's actually a pleasure for me to visit the practice for my dental care. All thanks to Dr. Hines who clearly sets the tone for his business, and it shows.

Experiencia positiva: Outstanding! One injection to numb the area. Very patient and thorough. Thank you.

Experiencia fantástica: Great service

Experiencia fantástica: Good experience the service was very professional

Experiencia fantástica: Doctor and staff are very professional, very courteous and listen to you.

Experiencia fantástica: I highly recommend Dr. Hines and his team.

Experiencia fantástica: Very professional and I can move forward with my dental care needs, with Dr. Hines.

Experiencia fantástica: The service was very good but I think the cost is too high

Experiencia fantástica: Dr. Hines work is unmatched, he takes his time and provides great service and recommendations if needed. I always leave with squeaky clean teeth! He’s funny too

Experiencia fantástica: Staff was kind and courteous, very pleased

Experiencia positiva: Dr Hines shows sincerity to an approach to resolve your dental concerns. The hygienist is very attentive while performing dental cleaning

Experiencia fantástica: Excellent dentist! Friendly staff and modern equipment. He won’t keep you waiting!

Experiencia fantástica: Love This Practice!....Thorough, Caring and Attentive

Experiencia fantástica: They were patient and calming. I would definitely recommend them

Experiencia fantástica: Very comfortable and professional

Experiencia fantástica: Everyone is very nice and works fast!

Experiencia fantástica: Very professional staff, latest technology and super friendly!! Painless cavity repair!! I am so grateful! They will help me keep my teeth forever. Thank you Dr. Hines and staff!!

Experiencia fantástica: Best Dentist in DMV!

Experiencia fantástica: Outstanding. Dr. Hines is simply amazing.

Experiencia fantástica: I had a great experience with Dr. Hines and his team. I broke my molar due to a cavity and called to schedule an emergency appointment with Angie. I was able to see Dr. Hines within two days. I had to get a root canal and a permanent crown. I'm glad Dr. Hines saved my tooth because I thought it would need to be extracted. Thank you!

Experiencia fantástica: Great experience. Great people. Excellent work !!!

Experiencia fantástica: Great place and great service! Friendly staff , clean and modern facility. Dr. Hines and team provides a fantastic dental experience. Thanks!

Experiencia fantástica: I was a nervous wreck!! As I entered the office I was greeted and put at ease, thanks Angie then I met Dr. Hines and again put at ease. He explained everything as he worked and it was a challenge. I can’t forget Sara who also was a jewel. Thank you guys so much. I will recommend this dentist to my family and friends.

Experiencia fantástica: Good customer service and experienced dental team.

Experiencia fantástica: From the beginning of scheduling my appointment to leaving from my first appointment, there was amazing customer service. Dr. Hines and his team are very personable, knowledgeable and kind. I am a bit sad that I found this practice as I am relocating to a different state! Sarah, the dentist hygienist provided the science behind why she was doing certain procedures and also provided me some great information about the state I will be relocating to. Dr. Hines listened to my concerns and provided the best options to resolve the issues. Overall my experience was a positive experience and I highly recommend this practice for your dental needs!

Experiencia fantástica: My experience here with Premier Dental Care service is very good and a friendly warm welcome upon the staff member good treatment services from the doctor and took time to explained in retail of my needs of services.

Experiencia positiva: ok...hadnt been in awhile..ok. pleasant atmosphere..have to go back sarah very knowledgeable hygienist... hines. ok good guy / good dentist..good to be back

Experiencia fantástica: I have no complaints regarding my latest visit. All staff members were professional and pleasant.

Experiencia fantástica: Efficient. Friendly staff.

Experiencia fantástica: Best experience at a dentist office that I’ve ever had. Both Dr Hines and his hygienist were awesome. They took personal interest and I was really put at ease! Thank you.

Experiencia fantástica: Theyre very friendly helpful and attentive i love every visit for real

Experiencia fantástica: I'm super grateful to Dr. Daniel Hines and his crew at Premier Dental Care. They make #DentalLife easy and enjoyable! ‍⚕️

Experiencia fantástica: I have never had a bad experience at Premier Dental. The staff is always pleasant. The atmosphere is pleasing and my appointment. It’s always right on schedule.

Experiencia fantástica: Very professional. Warm and friendly staff. The snacks are an added plus.

Experiencia fantástica: Dr. Hines is "hands down" one of the best dental practitioners in the DC area. He's very thorough, informative and caring. His dental hygienist Sara is equally as amazing!

Experiencia fantástica: Dr Hines is working on replacing 3 crown. Thus far, both he and his assistant are doing a phenomenal job. I find their work to be exemption.

Experiencia fantástica: Was able to secure a same day emergency appointment. Dr. Hines and staff are the best !!!!!!

Experiencia fantástica: Very pleasant experience - Front Desk, Hygienist & Dentist. Everyone was super friendly and very professional. I will be a regular patient going forward.

Experiencia fantástica: Great visit

Experiencia fantástica: Dr. Hines and his staff are hands down incredible! The office is always clean, he has the best snacks (just saying, lol), the staff learns their clients and takes time to build a personal relationship with each one. They laugh with you, smile with you, holds space and compassion for you. 10/10 recommend this practice, promise you will feel welcomed and loved each and every time!

Experiencia fantástica: Well-run dentist office!

Experiencia fantástica: Dr Hines and staff were very professional, and efficient.

Experiencia fantástica: I love Dr. Hines and his staff. They are very much a part of my family. I have to give this review because of his skills. However, I don't want to give an excellent review because I don't want all these new people making appointments and I can't get in there when I need too LOL I know I'm being selfish LOL!!!.

Experiencia fantástica: Painless dentistry!!!

Experiencia positiva: Great staff. Very efficient in check-ins, communication of information, and solid customer service. If looking for a dentist, please consider Premier Dental Care

Experiencia fantástica: My experience Premier Dental it's always amazing the office is clean the staff is courteous and polite, efficient,knowledgeable, honest and the customer service is excellentttttt

Experiencia fantástica: Excellent Service!!!

Experiencia fantástica: Excellent...great customer service. Displayed warm, friendly, and family-orientated atmosphere.

Experiencia fantástica: Very professional, efficient and friendly service. I love and recommend this place to everyone!!!

Experiencia fantástica: Very nice and friendly staff/doc. Prompt and courteous. As a business, consistently deliver superior customer service.

Experiencia fantástica: Excellent dentist! I've been going there for years. Dr. Hines is the best!

Experiencia fantástica: Dr. Hines and his team are great! Very thorough and friendly. He removed some excess tissue on my gums and there were no complications and it healed quickly. I have also been going for bi-annual cleanings. Highly recommend.

Experiencia fantástica: Clean environment. Made me feel comfortable every visit, and the work was great no pain at all.

Experiencia fantástica: Knowledgeable, professional, hygienic, friendly, and all around great neighborhood establishment. Highly recommend.

Experiencia fantástica: Love Dr. Hines and his staff. Very professional and polite. Always premier services.

Experiencia fantástica: Great service as always Thanks

Experiencia fantástica: Two fillings at the gum line opposite sides of the mouth. No pain! None. Entire procedure under 1 hour. Efficient, welcoming staff. Helpful to this power wheelchair rider transferring from wheelchair to the dental room chair.

Experiencia positiva: Place is excellent in all areas. Only complaint is the costs I have been paying for each visit

Experiencia fantástica: Dr. Hines and staff are exceptional! The professionalism, expertise, and compassion exceeded expectations. Provided resolution to a recurring complex problem that created a lot of anxiety. Very grateful.

Experiencia fantástica: Emergency visit walk in with a chipped tooth. Friendly, resourceful front office staff and expert, pain-free, and efficient dentist and assistant. My smile is back!!

Experiencia positiva: I received a very thorough cleaning and courteous service, as usual.

Experiencia fantástica: The services are excellent! Staff are professional! They do push a little hard on the bill but I understand that & we were able to work it out..but it was a little embarrassing in the receptionist area to be working that out!

Experiencia fantástica: Excellent!

Experiencia fantástica: Always great personal service at Premier Dental Care.

Experiencia fantástica: They provided amazing service. I was having a terrible toothache that was waking me up at night. They were able to fit me in and do a root canal.

Experiencia fantástica: From the time that you enter to the time that you leave first class. Very knowledgeable staff

Experiencia fantástica: My go-to Dental Clinic for several years. Had an issue, called and received same day care. Dr. Hines and staff are always kind, thorough and professional. Highest recommendation.

Experiencia fantástica: I have no problems.

Experiencia fantástica: Dr Hines is knowledgeable and friendly as are his staff.

Experiencia positiva: Outstanding as ever!