Palmetto Smiles

Fantastic experience: I have been a patient at Palmetto Smiles for over 15 years, and the level of care remains exceptional. Every dentist at the practice is outstanding. I am particularly grateful for my hygienist, Crystal, who is consistently professional, encouraging, and personable. Additionally, Sandra provides a seamless and welcoming checkout experience. She takes the time to remember my family, thoroughly explains billing details, and offers such a personalized touch that I specifically request her assistance. I highly recommend this dental practice to anyone seeking top-tier care.

Fantastic experience: I honestly can’t say enough about this dentist office. They are absolutely amazing. My son is autistic and got released from another dentist office because they wouldn’t be patient with him. Today we went to Palmetto smiles and honestly, it was a breath of fresh air. Thank you so much to Alexa and Dr. nieders. They were patient and I truly feel like they cared about my son.

Fantastic experience: We absolutely love Palmetto Smiles! Everyone is so nice and kid friendly! My 4 year old loves to come to the dentist.

Fantastic experience: Doctor Gomez and her staff are not only great at what they do — but have always been wonderful people to interact with as well. I had some new crowns and recovery from root canals they helped me with 2023-2024 and could not say recommend them more. This review was overdue!

Fantastic experience: As an adult with a lifelong fear of dentists, I can't review Dr. Gomez and her team high enough. They know me, my fear, and have always made the extra effort to help me my visits. They're family!

Fantastic experience: Great team. Everyone there really goes out of their way to engage with their patients and adults who accompany them.

Fantastic experience: We’ve be coming here since my son got teeth (he’s 4 now). We pulled up this morning and he goes “Yay I love coming to the dentist! This is my favorite place”. To me that speaks volumes as an adult that is still working through my own dental fears. Unfortunately we’ve needed a few fillings for my son and even that experience has been enjoyable and positive. I would never choose another dentist for my kids. The dentists here have an amazing balance between educating us as parents and teaching the kids healthy habits . All the staff is amazing! We’ve worked with both Dr. Neiders and Dr Raines.

Fantastic experience: Everyone is so nice, understanding and patient! Everyone is so helpful with scheduling and finically! They take their time with the children and I highly recommend them!

Fantastic experience: You get an amazing experience and after you are finished they give you a cool coin to spend and you can get a slimy skeleton like I did, They are so nice and friendly and make your teeth clean

Fantastic experience: We've had the best experience at Palmetto Smiles! The staff are so helpful and Dr. Nieders is amazing! We switched after my son had some dental issues. They were quick to get us in and to take care of all of his problems.

Fantastic experience: Awesome dentist he is very funny they also give us tv which is cool

Fantastic experience: I love this place! I read a bunch of reviews and compared several places before deciding on Palmetto Smiles, and I know I made the right choice. I’m an adult, getting braces (again), and was hesitant. However, everyone in the office is pleasant. It’s a welcoming atmosphere, and the office itself is gorgeous. Tamara was patient, explaining the process, step-by-step. Vannah was knowledgeable and super friendly. I noticed a teenage boy excited to tell her that he won his game and she was so happy for him. :-) Dr. Mike is cool and down to earth, and Alexis is skilled and awesome!!! I know I’m in good hands!

Fantastic experience: By far the best pediatric and family dentists in the midlands. From the moment you check in, employees are inviting and friendly. All the dentists at Palmetto Smiles are super knowledgeable and always looking out for what is best for the patient.

Fantastic experience: Very friendly, patient, and understanding staff, especially with an extremely nervous patient!

Fantastic experience: Have had my children going here for 16 years and counting!

Fantastic experience: Dr. Gomez is an artist in her profession of dentistry. She has a gentle touch and cares about her patients comfort. Great place for dental care.

Fantastic experience: Dr. Gomez and her staff are wonderful and take great care of my teeth! The staff is very professional and thorough. I’ve never felt like they pressure me to get unnecessary services done either. Very highly recommended by my entire family!

Fantastic experience: The best dentist office! My hygienist is always so sweet and super easy while cleaning my teeth!

Fantastic experience: After many years, my retainer from an out-of-state orthodontist broke. The Palmetto Smiles staff in Lexington promptly scheduled an appointment to make a replacement before any teeth began to shift. Throughout the process, Dr. Hopkins maintained a personable and high level of professionalism, and always greeted patients with a warm smile.

Fantastic experience: Dr Raines and his staff are amazing!! We have had such wonderful experiences with them. He’s always so considerate and takes the time to speak with you and answer any question, not to mention my daughter loves him! The staff is always so kind as well. We wouldn’t go anywhere else!!!

Fantastic experience: Palmetto Smiles is the best from infant to adult. The dentist have a beautiful spirit and take care of your kiddos, your whole family and they are very involved in the Community. The dentist are the best. You can see Dr. Nieders in Lexington parades on a 20 foot tall tricycle. He is the sweetest. You can tell this is more than just a career to them.

Fantastic experience: It takes a special kind of person to be a pediatric anything, and Dr Nieders is AMAZING. He is so kind and patient.

Fantastic experience: I have been so pleased with Dr. Neiders and the entire staff at this office. Everyone is always so incredibly kind and my kids actually look forward to coming to the office to see everyone. All of the team there, from the office staff, hygienists, and doctors are all very good about explaining everything to us. They leave room for questions and never rush through anything. I would recommend this practice to anyone wanting to find dependable dentistry in the Lexington area.

Fantastic experience: My visits feel like I'm seeing my friends, who also take care of my teeth. I love these folks!

Fantastic experience: Best pediatric dentist I’ve ever been too. Dr. Raines is the best. We had surgery on my granddaughter she was very comfortable and she felt safe. When surgery was over he explained everything he did and how to take care of her.

Fantastic experience: We love Dr. Hopkins and her staff. They are all incredibly knowledgeable, helpful, and friendly. Our experience with Palmetto Smiles for my daughter’s Invisalign has been wonderful. I highly recommend.

Fantastic experience: Palmetto Smiles has always taken great care of my kids dental and orthodontic needs!!! We wouldn’t choose anywhere else!

Fantastic experience: From greeting to farewell, everyone was pleasant and professional.

Fantastic experience: I had already had a really bad experience with another pediatric dentist office that left my child in continued pain and me without an understanding of the care plan the DMD had recommended. I was referred to Palmetto by trusted friends and colleagues. I went to the first appointment and the staff was very helpful and the office is very dedicated to helping children in a fun, stimulating atmosphere. The staff was patient and kind. The dentist we saw fully explained his treatment plan and the issues that needed to be fixed. I have confidence that they will take good care of my son and his advanced dental needs.

Fantastic experience: Me encanta este lugar el doctor y todos los que trabajan son muy amables y hacen un buen trabajo.

Fantastic experience: They’re extremely professional. Thanks for all you do for our kids’smiles.

Fantastic experience: The staff is so friendly and professional. Made us feel right at home. Clean environment. Very welcoming

Fantastic experience: I've been taking my children to Palmetto Smiles since they were little and I'm a patient there too. Everyone is amazing!! I will never use another dentist or orthodontist for me and my children.

Fantastic experience: Dr. Raines & the entire Palmetto Smiles staff are wonderful! They go above & beyond to make sure my daughter is comfortable during her teeth cleaning.

Fantastic experience: Our son has been seeing dentists at Palmetto Smiles since he was 6 years old and now he is getting braces with their orthodontist. I highly recommend them!

Fantastic experience: My daughter and I have been going for over a year. I Can’t rave enough about the best orthodontist place in town! They are always professional and nothing but top of the line customer service. The whole Hopkins team, Jenny especially and all the staff there really pride themself in giving the best care for their patients. All of the staff is welcoming and ready to help. They are beyond amazing with kids. Thank you for all the hard work and support you all give your clients. Sincerely, Cassidy Crawford’s Mom

Fantastic experience: Best dentist office in Lexington by far! Staff is first class and welcoming to new patients and old. Great experience!

Fantastic experience: Absolutely love this dentist office! They treat you kids like they are their own! Always friendly and catering staff!

Positive experience: My family is new to South Carolina and were in search of a pediatric dentist for our daughter . We do not have dental insurance, so I messaged to find out what the cost of an exam , cleaning , and x-rays would be . They were able to get my daughter in the very next day which was nice . The office staff was very welcoming and everybody was friendly . However , I was told the appointment was at 10:10. We arrived at 10:00 so I could fill out paperwork prior to the appointment. We ended up waiting for almost 45 minutes in the waiting room ! That’s a bit much in my opinion . The wait in the waiting room took longer than her entire appointment. They then proceeded to give me a treatment plan of almost $2000 to fix a few cavities in my daughters front teeth . She’s been to 2 other dentists prior , and due to her age and the fact that those teeth will fall out in about the next year , they suggested watching them unless they are causing pain . The hygienist then gave her fluoride without asking and our family is against the use of fluoride. I went to check out and pay , and was given a price that was $130 higher than what I was quoted all because they took extra x-rays and didn’t ask and gave her fluoride that I didn’t approve. Also, if you prefer that every other person in the building not know your child’s dental issues , this is not the place for you ! It’s a big open room with dental chairs pretty much on top of each other . The person next to you an see & hear everything that’s going on with your child’s appointment.

Fantastic experience: Amazing experiences both visits with my toddler. 2 goes no where in public well..because he's 2. Both visits have been a delight and make him look like an angel. They were so incredibly patient and took the majority of the time to ensure he was comfortable with the idea of the dentist. Dr Neiders sang to him, was, silly and generally patient. The hygienist was incredible with him. He got a really great prize at the end he's still proud of and even wanted to give them all a hug when he left. He told everyone he saw that day he want to the dentist and as soon as we walked out he requested "one more time?!". We're sold. This is our dentist.

Fantastic experience: Very pleasant office! Family friendly and they really care about the patients. Kid friendly waiting area. All of the staff are pleasant to talk to and very helpful with any concerns you may have. I’ve had the pleasure of working with both Dr. Nieders and Dr. Hopkins for my children and they have both been exemplary in taking care of their dental needs. They explain exactly what is needed and why it is needed and answer any questions you may have. Always available to answer your questions. Highly recommended.

Fantastic experience: Everybody is professional, nice, and helpful. I always have a great experience here!

Fantastic experience: This office is always wonderful and my children love going there. The staff are super friendly, the site is always clean, and the services are thorough without taking excessive amounts of time, but do not leave you feeling like you're being rushed. The dentists and orthodontists are excellent at what they do, and will give you their honest opinions....which is huge for me.

Fantastic experience: Always friendly service!!

Fantastic experience: Very satisfied with everyone at Palmetto Smiles. Everyone is very knowledgeable and friendly.

Fantastic experience: Top notch customer service. The whole staff is super friendly, welcoming and super knowledgeable. I couldn’t rave about this place enough. The whole staff, from the front desk, Kelley, Jenny and the Dr. Hopkins Team has been a true blessing in this process. They go above and beyond for their patients and care about giving the best service/ treatment. I visited two other ortho places before here getting consultation on my daughters treatment plan. Most kids don’t like going to the dentist or ortho etc. as well as even adults. The whole team makes your child and you feel at ease throughout the process. My daughter loved going to see her specialist and would say that was here favorite person. Thank you all for the work and care you give your patients

Negative experience: Went in for Invisalign and was told I'd hear back within a few days on next steps. It's been over two weeks and nothing. Really upset I wasted my time..

Fantastic experience: Dr. Hopkins and her staff are very friendly and accommodating.

Fantastic experience: My son was in braces when we moved from a new state. They were able to continue our treatments with great service. Every appointment is quick and most importantly my teenage son enjoys going. I would highly recommend.

Fantastic experience: Compassionate and took time to explain

Fantastic experience: The staff was all really great with my son and made him very comfortable throughout the whole visit.

Fantastic experience: First time patient appointment for my daughter and from entering the building we were pleasantly met at the door and screened. So they are keeping safety first! From the Orthodontist to the Financial Coordinator... it was such an easy going and warm interaction! The office is well appointed and clean. Pleasant to know they are also a one stop shop for most of not all your dental needs as the office houses pediatric and adult general dentistry also! Very convenient. Happy we found them!

Fantastic experience: I can't say enough about the care that was taken with my children. Our consultation experience was excellent. Time was taken to explain care, options and to easy my children's anxieties. Thank you Palmetto Smiles!

Fantastic experience: We had not used a pediatric dentist for our three children, but decided to bring our grandchild to Palmetto Smiles for orthodontic treatment. Very impressed with the professionalism of the staff and the personalized care they have provided!

Fantastic experience: We love Dr. Nieders and the rest of the team at Palmetto Smiles! They made my toddler feel comfortable throughout the entire visit and made things fun and not scary!

Fantastic experience: We love Palmetto Smiles!!! Dr.Raines is amazing and they make us all feel so welcome and taken care of! You know you picked the right place when your children enjoy going to the dentist!

Fantastic experience: They are always prompt and answer any questions you might have for them :) great and friendly staff!

Fantastic experience: Staff is very friendly and knowledgeable. Love All of the Doctors at this dental facility.

Fantastic experience: Whole team there is fabulous!

Fantastic experience: Awesome staff and everyone is always friendly!

Fantastic experience: My 4 year old daughter goes here and she has loved it since her first visit. The staff is very friendly(like the Chic Fil A of dentistry). They take wonderful care of patients and you can't the retro gaming systems they have for the parents, I mean the kids to play while waiting. My daughter will continue to be a patient at this great place.

Fantastic experience: Everyone there is super nice. Very helpful. I wish I had known about them when my older daughter had braces.

Negative experience: I am giving this place 2 stars to my surprise since my siblings and I grew up going to this dentist for years and never had issues. But after I discovered that Dr Gomez convinced my mom to get her tooth pulled to avoid a root canal (?) which was extremely painful for my mom, but also terribly wrong medical advice that Dr Gomez gave her. Our new dentist that we love told her that was a very bad decision on the dentist's part to pull my mom's tooth.

Fantastic experience: All four of my children from the oldest to the youngest have been patients here. One of the oldest ones was like taming an lion! To the youngest as calm as can be. They are staffed to meet all your dental needs.. I am grateful for the professionalism, the advanced and up to date care!! I highly recommend them.

Fantastic experience: Palmetto Smiles is top notch! They always provide great customer service and the Dr's make sure you understand everything! My son loves going here!

Fantastic experience: Absolutely love it there! Everyone is lovely and super nice. So glad i chose them for my invisalign journey!!

Fantastic experience: The staff was very friendly and answered all the questions that I had regarding my son’s treatment. They told me the best option for HIM, unlike some of the other places I had been, who tried to get the most money out of us as they could. They are very nice, knowledgeable and honest, we will be lifelong patients after todays visit!

Fantastic experience: From the initial day I scheduled the appts for my two kids up until their actual visits, the staff was amazing from text reminders, emails, etc. Hands down the best dental experience for our family! I'm thankful we found Palmetto Smiles!

Fantastic experience: Good strict protocol and took care of our kids (big and small). Like the Doctors and assistants. Thanks for the “Smiles!”

Fantastic experience: I normally don't leave reviews, but I just had to express how great this place is. Great customer service. Staff is very friendly. Very little downtime. Dr. Hopkins is not only very friendly and upbeat, but throughly explained the treatment plan and her recommendations for braces. Jenni was very helpful and great with explaining the insurance and financial side of the treatment plan. My daughter loves this place and can't wait to return!

Fantastic experience: The staff are so amazing! Friendly always willing to help and answer any questions or concerns.

Fantastic experience: Amazing Staff they treat my Son very well and that's what is important!

Fantastic experience: We have 5 of us in our family. My wife and I have seen Dr Gomez for years - she and her staff are fantastic. All 3 kids go to Dr Raines and Dr Nieders for their teeth and Dr Hopkins for their orthodontic work. They are all wonderful. We even drive from Columbia to Lexington for our appointments.

Fantastic experience: Lifelong member!

Fantastic experience: Even during COVID 19 times, the staff and doctors are top notch. They have a great system for checking your child in and waiting in cars. Hope we will be back to the inside waiting room soon, though!

Fantastic experience: I love Dr. Gomez. She is so gentle and professional. She gives the best injections of any dentist I have ever been to. Her assistant, Heather, is so good. I also am so pleased with the dental hygienist Traci. Sandra is so helpful This is such a friendly and professional office and I am very pleased with Palmetto Smiles in Lexington.

Fantastic experience: I came to Palmetto Smiles for a second opinion and I am so glad I did. Not only is the staff very knowledgeable and friendly, but the whole office is extremely organized and well run. I would highly recommend Palmetto Smiles to anyone looking for a general dental care or orthodontics!

Fantastic experience: I love Palmetto Smiles . I have been to several other pediatric dentists and there is no comparison . The staff and doctors are all very patient , super compassionate and understand how to deal with kids. They also have a fantastic orthodontic department and a great dentist for adults . I am so thankful that I found them and could not be any happier there .

Fantastic experience: My initial visit was awesome! It is a great place with friendly service

Fantastic experience: Wonderful and caring staff!! My daughter is in good hands for both her dental and ortho care!!

Fantastic experience: Palmetto Smiles is a great dentist for my children’s dental needs. Always pleasant and great service.

Fantastic experience: Lots of time and attention to detail were given to ensure that correct measures can be taken to make orthodontic corrections to my two sons teeth. We were well informed of all of our options and feel confident moving forward which direction we need to go!

Fantastic experience: Always greeted warmly and professionally. Thank you for making each visit enjoyable.

Fantastic experience: Family friendly environment. We have tried several dentist offices and found this jewel! My children love coming here.

Fantastic experience: Best dentist around, for me and my kids. i’ve been a patient since they first opened.

Fantastic experience: My daughter has been a patient since she was a small child. The staff & doctors are great. She’s always loved going to the dentist.

Fantastic experience: Love, love, love Palmetto Smiles!! Everyone from front office to dental assistants are so nice and kind. Very friendly and they all interact and speak to my child to include them in conversations. I am so thankful i found this dental office. They see children and adults and handle all of your needs from cleanings to braces. My girls always ask when they get to come again to see their dentist and hygienist!

Fantastic experience: Both my daughter and I get Braces from Dr. Hopskin. We had an amazing experience with Dr. Hopskin and her team! The result was more than I expected from the treatment and we are very happy with everything. It’s never too late to give yourself a better smile. 100% recommend this practice to whoever need a smile makeover.

Fantastic experience: We love Palmetto Smiles. We travel across town to come see the dentistry team! We love the staff. Dr. Hopkins is the best orthodontist in town and Dr. Gomez, Dr. Naider, and Dr. Raines are the best in dentistry. Every member of the team is nice and friendly. A huge shout out to Crystal who does an outstanding job with cleaning my teeth. I never enjoyed teeth cleaning until I met Crystal. She is very thorough!

Fantastic experience: This place is AWESOME!!!

Fantastic experience: My girls have loved coming to the office from day one! We are never disappointed, and they are never unhappy when we leave. The team here ROCKS!

Fantastic experience: Dr Hopkins and the dentistry team at Palmetto Smiles have always been top notch to my family since we moved here 7 months ago. We will definitely keep them after our current treatments. Invisalign for me and braces for my son.

Fantastic experience: Dr. Hopkins and her team are AMAZING!!! I got my braces off recently and I couldn't believe my eyes. Thank you so much!!! It's perfect!!

Fantastic experience: Such a fantastic practice! All my kids go here, but I decided to make an adult ortho appointment for myself. The adult services are just a stellar as the pediatrics! The staff is top notch, friendly, and professional. If you haven’t already, I highly suggest booking an appointment there for yourself and/or your children! It’s a great benefit to be able to keep everything and everyone under one roof!

Fantastic experience: They were very friendly and so willing to work with us on a plan! Thank you Palmetto Smiles!

Fantastic experience: Palmetto Smiles has been our dentist and my sons orthodontist for a long time. We moved out of town about a year ago so it's harder for us to get there. My son lost his retainers and we came in today to have them make new ones. Being from out of town they are getting the retainer done today for us. Palmetto Smiles has really helped us out and taken care of us. They really care about there patient's. If your looking for outstanding dental care Palmetto Smiles is the place you need to go!

Fantastic experience: My experience was amazing. I absolutely love my smile post braces!

Fantastic experience: My children have been coming here since they were young and it's always been pleasant. They've never been scared and have always taken their visits like big kids which they now are. The staff is friendly and very professional. I've never had a bad experience in the 10 plus years we've been coming. The doctors give detailed explanations of each child visits, nice hygiene goodie bags and the convenience of having both kids seen and finished at the same time is a bonus. I have no complaints I live in NE Cole and still make the trip to come here for them. I've never seen or heard any small child scream or cry because they scared it's quiet and a calm vibe with a small kiddie room for the babies. Palmetto Smiles Rocks!

Fantastic experience: Great place!!!! Have taken bith my kids here for years!

Fantastic experience: Dr. Hopkins and her team are AMAZING! I just got my braces off and I’m in love with my million dollar smile. Everyone is so nice . They’re also very great with kids . I definitely recommend.