Universal Dentistry
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: (closed)
- saturday: (closed)
Universal Dentistry: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,4 out of 5 from 387 reviews
Fantastic experience: Dr Burton ad team awesome Best dental experience I have ever had
Thank you!
Fantastic experience: I am very pleased with the dental work I recently received from UD. Dr. Burton and the Staff do exceptional work!!! I highly recommend.
Thank you!
Fantastic experience: My freind recommended I come here as he loved the work he had done and safe to say I do aswell, everyone was welcoming and they took care of me I will for sure recommended to others!
Thank you Andrew!
Fantastic experience: Really love it here. Staff was very informative. Pricing very affordable. They got me a 24 month interest free plan. They told me what I needed to hear and I could not be happier with their honesty. Best most accurate dentist.
Thank you Mary!
Positive experience: UODATE: I received my bridge today after 6 weeks and it looks good and feels great!!! They are quick to take your money and do not care about delivery of services and their communication skills are severely lacking!!
We take great pride in our delivery of services and that is the exact reason your custom appliance required another step. If you have questions please contact the office (215) 642 - 6806.
Fantastic experience: Everything was amazing! Thank you so much
Thank you Terrance!
Negative experience: Can’t speak for cherry hill but the Bensalem office is full of crap! Lied to us about by wife needing work she did not need just to try and make money. We felt they were Bullshitting us and went got another opinion and that confirmed it. On top of that , the Caucasian lady that walks you to the back, (I guess she’s the assistant) was extremely rude and tried to rush us out the office just so she could leave without giving sufficient answers. Unprofessional to say the least and rude/arrogant in their delivery
Negative experience: Worst dentist ever I seen in my entire life,i did filling my teeth after 12 hours infection with red bubbles on my gum
I do not see you as a patient of record. You may have the wrong office but please give us a call if you think you have an infection (215) 642 - 6806
Fantastic experience: I came in here looking to get dental work done, and front desk staff including dentist's were all very attentive and took care of my concerns. Will come here again!
Thank you Maria! Look forward to seeing you again!
Fantastic experience: This dentist is great! The staff are welcoming and kind. I had a last minute emergency and they welcomed me that same day. The doctor is amazing and humorous! I highly recommend.
Thank you Afra!
Negative experience: The manager, Amy and staff are unprofessional and rude!
We do not have a Bennett Belle as a patient of record. Please call the office (215) 642 - 6806 to discuss your feelings about the staff.
Fantastic experience: Very friendly and accommodating and great deodorant LOL Love my teeth and such a great staff!
Thanks Philip we love your deodorant and visits also!
Fantastic experience: Doctor here is really nice. Employees are friendly and helpful. I like it here
Thank you Donna!
Negative experience: Big time scammed. Went to get teeth and they said my insurance would not cover. Tried to sell me teeth and wanted to run .you credit. Went outside called my insurance and they said the place lied. Went back in and told them and they laughed at me. Nice way to treat a disabled veteran
We deal with insurance companies all the time. What do they claim we lied about? Please give the office a call to discuss (215) 642-6806
Positive experience: People are great but the labs they use are slow. On a side note, they have a handicap accessible bathroom large enough to fit a wheelchair with a large grab bar on the wall.
Thank Elise. Glad we could accommodate you!
Fantastic experience: Just finished up getting dentures. Excellent work by Dr Burton and Valerie, Amy and Brooke. Thanks, I’ll miss going to office. Jim R
Thank you Jim always here if you need us just call!
Fantastic experience: They are the absolute best ! I called all over to find some help with my wisdom tooth and they were the most friendly and they helped me so much I highly recommend them for anything they are so friendly and dr Burton is awesome ! Highly recommend them to anybody!
Thank you Ashley you are the best!
Fantastic experience: This office is so nice and very caring and their prices are reasonable! All the office staff is respectful
Thank you Cat!
Fantastic experience: All of the staff are amazing
Thank you Stephen so are you!
Fantastic experience: THIS IS THE MOST PAINLESS DENTSL EXPERIENCE I EVER HAD!!! WILL BE BACK! DR BURTON AND HIS TEAM ARE EXCELLENT!!!!
Fantastic experience: Brooke and Valerie are so amazing! Thank you!!
Fantastic experience: Sorry it took so long for my review. I am very happy with my new smile. My teeth were in bad shape. Every few months one would fall out. I called Universal Dentistry and my life changed. The staff were friendly and welcoming, all of them. The Doctor's were great. After getting my new teeth my smile was back. It took a little while to get use to them, then a great smile. When my bottom plate broke. I call them and they told me they were my temporary. They give me my permanents and man they are great. They fit in easy and stay in place all day. I am eating what ever I want without any problems. If you need a great smile go to Universal Dentistry of Bensalem. They work miracles. THANK YOU Universal Dentistry I have a great smile
Fantastic experience: The best dental office I have been to in so long. They got me seen quickly and helped me get out of pain before the weekend! Super affordable, incredibly friendly, and complete life savers! Thank you!
Negative experience: My wife had the dental implant process. Pulling teeth, bone grafts, multiple try ins. Long story, but the gist is that it took over 2 years from start to finish. Two 3 hr. roundtrips to the lab in Bristol (accomplished nothing). This was all due to the incompetence of the lab and the dentist in Turnersville. Never have I heard more lame excuses for the issues that arose during those 2 years. My wife was an emotional wreck over this. It got to where we weren't sure there would ever be a resolution. We spent abut $35,000 over 2 major procedures and they treated here like she was an inconvenience, at best. Years ago we had great experiences and that is why my wife went back there. That is done! Maybe other locations are ok. Turnersville was not. We wouldn't go there if it was the only dentist anywhere.
Negative experience: ALERT! ALERT! ALERT! BEWARE OF THIS PRACTICE!!! I paid exorbitant amounts to get my dental bridge implant re-glued in November 2024. Guess what?! Today, 16 months later, it has fallen out of my mouth. Stay away from these people. Use them at your own peril!
Fantastic experience: I had a great experience at university dentistry. The staff were amazing. All my questions were answered to my satisfaction. And Dr Burton did an amazing job!! I’m really happy with the result
Fantastic experience: Amazing atmosphere, the staff are super kind and caring. They provided me with all the information I needed, doc was very good at making you feel comfortable and light hearted and made sure that I had the least amount of pain during my whole process. I would highly recommend anyone trying to get any kind of dental work done go to universal dentistry before anywhere else. And the pricing and financing the staff helped with the whole thing and their pricing was the most achievable for me. Would give 10 stars if I could.
Fantastic experience: My teeth are finally functional. The team was patient with me and the prices are better than anywhere else I could find. Would definitely recommend Dr Burton and team!
Fantastic experience: Best dental office I have ever been to. They were very helpful since I know my insurance doesnt cover much. I am so excited to get my smile back and they found a way for me to afford it. Dr Burton is fun and the best part is he knows what he is doing.
Fantastic experience: Staff made sure to explain everything to me and price was much more affordable than anywhere else I have looked. Save your time and money come to Universal.
Negative experience: I’ve been a patient at this Universal Dentistry since 2018. I was happy with the previous staff and the work that they did. I recently got a new denture for my implants. After a year of going back and having it fitted and fitted and fitted and having it not fit right, I finally just took it home and it still doesn’t fit right. I can’t even get it in my mouth. I don’t know what the problem is with this new staff.
Fantastic experience: AMAZING!! Honestly I don’t write many reviews but this place honestly saved me, the staff, Leo and Amy were fantastic in making this process so quick easy and comfortable especially for someone that gets nervous hearing the word dentist. Dr. Burton is absolutely amazing and I have never been more confident in my teeth and I am 100% certain that anyone that comes in is great hands and I couldn’t recommend any more highly!!
Negative experience: Went to them for an emergency extraction and. When I called and spoke to Leo I let him know that I am in the military and I asked if they work with tricare and united Concordia and Leo respond “yes we have many patients with those insurances “ so I arrived to get it done then doctor was nice and very comforting but they told me in order to get the procedure done it was 400$ upfront and that once it’s done to send it to my insurance company to get my money back. Well I did that and turns out they do not work with anything with the military and are not under the DOD net for dental care so the military will only Pay 150$ to me and I’m out the rest or the money due to universal dentistry fees. I will not be going back there. There was miscommunication between me and Leo and the manager Amy threw it back in my insurances face and kept deflecting my questions. Saying “it’s out of our hands “. Talk to ur insurance company. In all it was a total crap Show and when then received their money they want no parts with it. WILL NOT GO BACK AGAIN if you do decide to go there make sure they atleast work within the net especially if you’re a DOD employee. They will not help me out by giving me some of my money back due to their employee having me come there under false information they don’t not honor what they say and horrible business practice
Fantastic experience: Dr. Burton is great! Love this place.. and Kenzie is even better.. come here for dentistry! You won’t be disappointed.. I promise
Fantastic experience: Thank you Brooke ,amy and Valerie for driving to get my case!
Fantastic experience: I should've been here sooner. They are phenomenal. Absolutely love the work they've done on me.
Negative experience: Let me start off by saying the staff are great .Dr Burton he's funny and the staff is friendly but the product is horrible compared to the other full set of Dentures I got at another place wow what a difference I would look elsewhere... I honestly can't believe how much better of a fit and nicer-looking compared to the ones that they made me here....horrible This place is not even accredited with the Better Business Bureau They failed to respond to 4 complaints..... unlike me do your due diligence and check with your insurance company first they told me that my insurance is not covered and it had to be self-pay my insurance covered my second procedure and everything with the other dentist so do yourself a favor save money and check first I'm sorry I didn't..... GOOD STAFF AND DR. BAD COMPANY AND PRODUCT
Fantastic experience: Best place ever!! Highly recommended! Amazing staff… and I mean amazing staff!! Thank you
Fantastic experience: While being treated by Dr Burton at UD, the Doc told me I should have a small growth on my face looked at. Turns out it was cancerous and removed by a dermatologist. BIG THANK YOU to DR BURTON for his advice, he's not just a dentist, he's a caring DOCTOR.
Fantastic experience: Had an amazing experience here. Kenzie and Brooke were so helpful and nice !!!
Fantastic experience: Awesome staff and friendly. Very helpful and helped my wife calm down as she's scared of dentists
Positive experience: I am in the process of getting dental implants at UD in Bensalem. It is quite a long process. Lots of pain, healing, another procedure, more healing, etc. Thankfully I knew this going in, but the staff here made me even more at ease with their friendliness and explanations of everything that is being done as we go along. Doc Burton is gentle and caring, the two assistants, Brooke and Kenzie are top notch and go out of the way to put you at ease. Jamie the office manager is just as wonderful. I hope that in the end I am happy with the results and will give a final review then. Fingers crossed.
Fantastic experience: These Guy's are Amazing im a Cancer Patient had the worst ever Cancker sores mouth sores pain you name it after just 1 visit gone After a year and a half of dealing with the pain highly recommend
Negative experience: I've been a patient for 2 yrs now. And I have yet to be completely happy or satisfied with the full lower implant denture. There's been nothing but one problem after another with these things. Hurting; then Loose; rocking back and forth in my mouth. Now the implant stud seat that's in the denture has completely pulled out. I'm done with their excuses and playing these games. I paid $12,000...CASH!! I'm going back tomorrow and they're going to make me a new denture or I'm going to sue.
Rick, you did not show up today. What happened?
Negative experience: I would like to bring to your attention an experience I had with Dr. Barton at Universal Dentistry. During three separate interactions with him, I encountered unprofessional conduct and behavior that I believe is not aligned with the standards of the healthcare profession. On one occasion, I was kept waiting for 15 minutes without any acknowledgment or explanation. Subsequently, during my most recent visit, Dr. Barton's behavior was extremely concerning. He exhibited anger and directed inappropriate language towards me. I had hoped to find a resolution to a previous dental issue at Universal Dentistry, but instead, I was met with unprofessional conduct. Dr. Barton accused me of calling his assistant "dumb," which was not the case. He proceeded to call me a liar, creating a hostile and uncomfortable environment. This behavior is unacceptable, particularly in a professional setting. As a healthcare professional with over 21 years of experience, I am deeply disappointed by the conduct of Dr. Barton. I believe that his behavior reflects poorly on the practice, and I felt compelled to bring this matter to your attention. I appreciate your consideration.
We're truly sorry to hear about your negative experience. Your feedback is invaluable to us as we continuously strive to improve our services. AGood Soul Please allow us the opportunity to address your concerns and make things right. We're committed to ensuring every customer leaves satisfied.
Fantastic experience: De. Buetondi fabulous job. They gave me my smile. Strongly recommend!
Fantastic experience: Awesome awesome staff and Dr. Burton is the most amazing. Couldn’t recommend them anymore. So happy I found them.
Fantastic experience: Universal Dentistry saved my life today. I always had a fear of going to the dentist. Today I felt like family while getting my smile fixed. Love the environment and the Dentist made me feel so much better about the work that needs to be done. Definitely a 10 out of 10. I recommend to everyone!
Fantastic experience: Amazing staff the docter is one of a kind very pleasant place girls i love u all
Negative experience: NEW PATIENTS BEWARE! *Total misleading advertising practices with MAJOR UP SELLING every step of the way.Also their examination found I had 12 cavities when my second opinion found I ONLY had 2 ! NEW PATIENTS BEWARE OF UNIVERSAL DENTISTRY! **They have an F RATING from the Better Business Bureau.
Negative experience: This Dentist wanted to extract a perfectly healthy tooth just so He could put some cash in the register that day. He claimed it was "erupted", "infected" and would not even prescribe an antibiotic unless I paid to have it pulled. Run fast, run far away from this guy. Dentist Kevin Burton said "We don't prescribe antibiotics all Willy Nilly" (He actually used the term Willy Nilly!" I went to an honest Dental practice a week later and they said the tooth was fine , it was just contacting an opposing tooth when I would chew. I have documentation to back all of this up !!
Fantastic experience: Mackenzie and Dr. BBurton MUST be scheduled with! Excellent care and such a great atmosphere!!
Fantastic experience: I CAN EAT SALAD NOW!! I have not been able to chew my food properly in years and now I can enjoy all of the foods I love to eat and I am able to do this with just my healing/temporary dentures in. I am so excited to get my permanent dentures soon! Thank you Amy, Brooke, Dr Burton, Kenzie & Valerie! You are all the best! Thank you UNIVERSAL DENTAL!!
Fantastic experience: I don’t typically leave reviews but I do have to say, UD is AMAZING! I unfortunately had to get some extractions done, and let me tell you, I was half-asleep during my appointment. I didn’t even realize they had gotten the teeth out until they had to tell me about it. I love the way both the Doctor and his assistant, I believe it was, explained things to me, made it easy for me, and they were both very kind. Ensuring I was comfortable, asking me question, and trying to distract me, hands down, the best dental office I’ve been to. This is a wonderful office, and they will work with you to the best of their ability with financial issues. Glad I can smile again, confidently and happily, without breaking the bank, all thanks to Universal and the wonderful team here!
Fantastic experience: Dr. Kevin Burton is hilarious and genuinely made the whole visit so much more comfortable. He’s great at what he does and keeps the energy light and positive. Kenzie, his assistant, was super kind and made sure everything went smoothly from start to finish. They make an amazing team. If you’re nervous about going to the dentist, these are the people you want to see. Highly recommend them both!
Fantastic experience: I needed a three tooth bridge. I had a price from a Selinsgrove Pa dentist of $5700.00 Universal Dentistry gave it to me for $3500 almost half. It was a great job and I’m very happy and Dr. Burton and his team was very professional and very nice. I would give more stars if I could thank you Universal Dentistry. With some of the savings I was able to afford four crowns, my smile has not looked this good in 30 years. I drove 140 miles each way to Universal Dentistry because they made me feel at home and comfortable while I was in the chair.
Thank you Wayne!
Fantastic experience: They were able to get my smile back for me like I never lost it! If I could give 10 stars I would, the doctor and assistants are great!
Fantastic experience: Dr.Burton is phenomenal at his job. Every visit I have had has been remarkable
Fantastic experience: Dr Burton and his team, Brooke and Kenzie, are awesome. With all the problems in my mouth they got me back my beautiful smile, if I could give more stars I would! Definitely recommend!
Fantastic experience: Dr.Burton and his staff are friendly and welcoming. Dr. Burton makes you feel relaxed and comfortable while in the chair, and explains things very well. Amy and Valerie at the front desk are also very helpful and knowledgeable.
Thank you Alison!
Fantastic experience: I've been to many dentists over the years and never felt as if they could help me. This office is different! They care about their patients, they are professional and determined to make sure you are happy. I wouldn't hesitate to send family members here! AAA+
Fantastic experience: I was treated with respect every time I visited the dentistry. They are very experienced and knowledgeable about their work. I highly recommend Universal Dentistry to all!
Fantastic experience: The staff was very interested in helping with my needs ,they were honest about the cost and didn’t try to hide anything ,all the staff members explained their part clearly so I could understand it and this office completely made my experience as pleasant as could be expected
Thank you Ruth! Always a pleasant experience for us as well!
Fantastic experience: Exceptional service, especially for a dental appointment. Warm greetings from everyone working there. Took time to explain everything with care and comfort. I have recommended to my friends and family. Thank you, Universal Bensalem family for your compassion
Thank you Gary!
Fantastic experience: I've been to many dentists in my day and Universal Dentistry Bensalem is the best! Dr. Burton is the ultimate professional. He made me feel comfortable and relaxed. He explained everything and gave me options. I got partials, upper and lower. When I smile I feel Beautiful! The assistant Brooke was very pleasant and the front desk team is always pleasant and kind. If you want to feel good about how you look when you smile, go to Universal Dentistry Bensalem to have your teeth fixed. You won't regret it!
Thank you very much for your kind words Terry!
Negative experience: Dr. Burton had a great bedside manner and was very pleasant. The front office is horrible to deal with at this location. The front office manager is rude and unhelpful as it gets. The second my work was done I was thrilled that I never had to go back.
Fantastic experience: My experience at Universal Dentistry has been very positive . Everyone has always been extremely kind and welcoming.i used to be scared of the dentist but now i am not .They never made me feel bad about my teeth before i got them fixed.
Negative experience: I totally believe they have outrageous prices and unscrupulous practices. Nothing like convincing an older man to have additional $4000. worth of work to get done to the same teeth that cost $3500 to fix. BUYER BEWARE!! Edited to add: Of course the above name is fake but, the situation is truth!!
I apologize for your misconception but we do not have a Joe Schmo as a patient of record. Please give the office a call to clarify (215) 642- 6806
Negative experience: The office staff especially Ami are so rude and unprofessional. The prices they advertise are off by thousands and the Bensalem office especially the dental area is not modern or pleasing to look at. Very disappointed
Fantastic experience: I absolutely love this dentist office. All the employees make you feel so comfortable and extremely friendly.. I just had major dental work with Dr Burton and he did a fantastic job. He is the best and the work he did turned out better than I could have hoped. I highly recommend this office.
Fantastic experience: My experience was amazing here!! The staff was very friendly and helpful! Will definitely be coming back!
Fantastic experience: Dr burton he was the best in the workd every one should come and get they teeth fix he does everything please show support
Fantastic experience: Everyone at Bensalem was terrific!!!! 5 Stars From the first visit to the most recent visit. Top notch people work in that place!!!!
Fantastic experience: I have finished my treatment, a dental implant, and other things, including a cleaning and I had a very good experience with Dr. Burton, and with all the assistants, including the reception, in general everything was very good.
Negative experience: i paid 40,000 dollars for Permanent Dentures. they installed the implants at the same time they put in bone Grafts. out of the 11 implants they put in, i was then told that the implants were failing s they had to replace the permanent dentures for snap ins. since then i have lost two more of the original implants and now i am basically just having dentures and the sad part is dentures are 2300, but they have been blaming me for the glue that they recommendedi use. I have been told numerous times that they were supposed to let the bone grafs heal for 6 months atleast before they were installing the implants but instead they really didn't do the job so I highly recommend looking elsewhere. I also had a family member that had a very bad experience with them as well. Sadly they did not help me and blamed me for everything.
Despite the unique challenges of each individual patient, Universal Dentistry attempts to set expectations and provide a roadmap and instructions to all treated patients to attain the highest probability of long-term success for the treatment provided. This requires a partnership between patients and providers. Cooperation and adherence to post treatment directives are required - such as refraining from smoking for implant patients, continued routine cleanings and scheduled maintenance, refraining from the use of certain over-the-counter products, scheduled adjustments, etc. We will continue to work with all our patients to achieve their oral health and treatment goals.
Jason we have tried to reach out to you please call the office.
Fantastic experience: I love it here! Dr Burton very good at what he does, he knows his stuff! Brook dr burtons assistant is amazing as well, highly recommend to come to this location! Also Amy at front desk is the best, very helpful and very nice they make you feel welcome and comfortable
Fantastic experience: This review is from my mother who asked me to submit a review: my mother is absolutely petrified about seeing a dentist. She called around to many places until she spoke to an extremely nice, kind, considerate and most of all, personable lady in the front office who reassured my mother that many patients are fearful, but they do love how Dr. Burton is very gentle and kind. And when she saw him, she had an amazing experience. She also says how Amy, Valerie, Brooke, and Emily are super friendly and kind, and they put her at ease with each visit. She also mentioned how much cheaper they are and she loved their financing options. She wasn't even scared at her last visit! Thank you all for taking care of her!
Fantastic experience: This place is the best! The ladies at the front desk are the sweetest and the doctor and assistants make you feel the most comfortable I have ever felt at a dentist!
Fantastic experience: Went here for a cleaning/check-up and it was wonderful! I saw Dr. Burton, and have no complaints. He was kind, funny, and knows what he's doing. I definitely recommend!
Fantastic experience: Great doctor and Emily the assistant really made me feel comfortable and confident in my teeth cleaning experience!!!
Fantastic experience: They make me feel comfortable and answer any questions I have.
Thank you for sharing your experience, Erica and leaving us a great review.
Fantastic experience: Got work done there and it was quick and affordable. Definitely recommend for anyone looking for a dentist!
We really appreciate you taking the time to leave such a great review, Grant! It means a lot to hear how happy you are with our service.
Fantastic experience: Broke my bottom denture DR. Burton was wonderful he solved my problem in time for my daughters wedding.great job Universal dental
Thanks a million for your wonderful review, Jim! We’re thrilled to hear about your great experience with us.
Fantastic experience: A very comfortable place to visit for all dental needs. Had a root canal and it was a very easy visit where I was informed and instructed every step of the way. It was a great experience.
Robert, your kind words just made our day! Thank you for sharing your experience with us.
Fantastic experience: This was the best dental care I ever received. The dentist was able to tell that I had extra bone in my mouth. He was able to fix bone and fit me properly for dentures. My previous dentist made me dentures that never fit. All of the staff in this office were excellent. I highly recommend them. Thank you for giving me my smile back.
Thank you Sue for your fabulous review! Stay smiling!
Fantastic experience: I'd give this place 6 stars if I could! What an amazing team of genuine, caring, and honest people! Amy was fantastic with prioritizing my needs above what I thought I needed and worked with me to finance all the work needed. Dr. Burton is like an old friend and expertly provides exemplary care. I'm very glad to have found a dental office like this!
Thank you local guide Nathan. Your opinion matters a lot! See you in six months! We will miss you until then!
Fantastic experience: Wonderful dental experience. Dr Burton and his team are always prompt, professional and find a way to make me laugh, calming my “dentist office nerves”
We really appreciate you taking the time to leave such a great review, Tracy! It means a lot to hear how happy you are with our service.
Negative experience: Horrible! The worst place I've ever been to. First appointment went great. All smiles. All nice, ever since, every time I went there for adjustments felt rushed, my last adjustment they cut off the wrong part of my denture. Didn't even make adjustments to the part I complained about. Went back to get it fixed. Had words with the manager now they were refusing to fix it. The doctor got very vocal with myself and my husband stormed off throwing his hand up in the air saying speak to the manager. The manager (Amy) refused to listen to anything I had to say or complain of. She said her staff told me this is what it is so that's what it is. I am currently seeking a lawyer and I am currently putting a formal complaint out on manager Amy and Dr. kevin. The most ignorant two people I've ever met in my life. To top it off, when my temporary plates first arrived, they were missing a tooth. Had to send it back and wait another 3 weeks. So 6 weeks total before I received my dentures. Wether or not they are my temporary plates I paid for them. They will be my backups and should fit perfect the way they did before assistant Brooke decided to go cutting big pieces off. I never complained of needing anything cut. Just smoothed and sanded slightly to make room under my tongue cause it was causing a blister. Under my tongue. Not the front of my mouth. $6,200 paid in full. Still don't have adjustments completed correctly on temporary plates, unable to do bite impression with temporary plate so how am I supposed to get permanent plates that I paid for already? This place is the absolute worst. The staff are arrogant and stupid. They don't pay attention and don't give you the time of day. Assistant Addy is very nice though. Everyone else need some serious attitude adjustments and need to step up and accept blame where it is due.
Fantastic experience: Universal Dentistry was amazing. I was extremely pleased and impressed with their customer service. Not only were the staff extremely kind, they were very knowledgeable and able to answer all my questions. Universal Dentistry was able to provide me with the care I needed. I highly recommend Universal Dentistry for anyone in need of dental services !
We appreciate your wonderful review, Meghan Tyson!
Negative experience: This young ladies at the front desk was wonderful. So is the dental tech, however, the Dentist was incompetent. I went for a check up and told I received a thorough checkup.. I received a bill and scheduled for the procedure..The same day, a relative sent me to another dentist, and he found a problem this dentist completely missed, which was the main problem. This was after he took many X-rays. Thank goodness I saw this other dentist or I would have had a huge problem in the future. Incompetence is never okay.
We're truly sorry to hear about your negative experience. Your feedback is invaluable to us as we continuously strive to improve our services. Kal Services Please allow us the opportunity to address your concerns and make things right. We're committed to ensuring every customer leaves satisfied.
Fantastic experience: As someone who avoids the dentist at all cost, I couldn’t have been happier with my visit. They were patient and understanding. They helped me with financial aid. And most importantly the doctor and assistant were amazing. Two teeth pulled quick easy and painless!
Thank you for sharing your experience, JayAre Hutcheson and leaving us a great review.
Fantastic experience: I was so nervous the first time I went. Who isn’t nervous going to the dentist? But they made me feel so comfortable the whole time. The work they did was amazing! I recommend them to everyone!
Thank you for sharing your experience, Jessica Stewart and leaving us a great review.
Fantastic experience: One of the best experiences I ever had. Would definitely recommend and come back for more work.
Thank you for sharing your experience, Ed and leaving us a great review.
Fantastic experience: So today I went to Bensalem universal dentistry, and had the best experience in my life, the people were so pleasant and nice. so I give them 5 ⭐️ and you should give them a try.
Thank you!
Fantastic experience: Called on a Thursday, had an appointment that same day. 6weeks later my missing teeth were replaced. They are amazing. Make you feel very comfortable
Thank you for sharing your experience, Kristin and leaving us a great review.
Positive experience: Just want to say I cannot go to any health provider that argues publicly on google reviews like the owner here did with a client named Jim— including mentioning details of his visit/health status which should be kept private by any good professional.
Fantastic experience: Friendly, respectful and patient staff. They ensure that the patients are comfortable as possible during the whole procedure. I have recommended the Bensalem office to others. Over one of the best dental offices I have ever been to.
Negative experience: My mother in law who is 95 and in a wheelchair was taken there in September to see about her old top denture no longer fitting. Ended up having to get a new one which took over 3 months to get, was then talked into a bottom which she went to get and it was missing teeth and had to be redone. Recieved it again and it did not line up. She is there now and it was forced in ,causing her lip to bleed and lips are now bruising. She was told to come back in a few weeks to be checked. Needless to say she will not be returning . Worst place ever, I will tell everyone I know.
Negative experience: They are rude and disrespectful. I asked if they take my insurance they would not confirm they did. They expect you to pay out of pocket then seek reimbursement from your insurance. I was told that I obviously don't know how insurance works. Avoid used car salesman act that they employ. Don't let them gaslight you on in-network vs. Out of network. They will be ambiguous on insurance by using the boilerplate response "we have patients that use that insurance."
Fantastic experience: Excellent work wound defently recommend for anyone who is looking for a great place to get work done and the people are absolutely fantastic and could not be any nicer. They absolutely take good care of u and work well with u to make ur experience very good.
Leave your review about Universal Dentistry:
Universal Dentistry appears in the following listings:
Other dentists you might be interested in
Advanced Family Smiles - Philadelphia Dentist
Dentex Dental at Bustleton and Red Lion
Dental Wellness of Riverton
Comprehensive Family Dentistry
Vibrant Smiles of Holland
First Class Dental PA
Abington Dental Excellence
Mt Laurel Dental and Implant Center
Add your business to our directory for free
If you have a dental clinic and want to appear in our guide, send us your business information and you can appear completely free of charge.