Metairie Modern Dentistry and Orthodontics
As a Smile Generation Trusted office, we welcome you to Metairie Modern Dentistry and Orthodontics with state-of-the-art infection control procedures in place, our #1 goal is to keep you and your family safe. We provide comprehensive specialty services with advanced, proven technology and offer customized financial solutions for you. We are proud to be your complete Metairie dental provider with services including Same-Day Dental Crowns, Boost Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts, Digital X-Rays, and more.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-18h
- wednesday: 8h-17h
- thursday: 8h-18h
- friday: 7:30-16h
- saturday: (closed)
Photos of Metairie Modern Dentistry and Orthodontics
Our comment from Best Dentists Club about Metairie Modern Dentistry and Orthodontics:
A welcoming environment for dental anxiety
Metairie Modern Dentistry and Orthodontics is widely recognized by its patients for creating a warm, judgment-free atmosphere that significantly reduces dental anxiety. Many reviews highlight the staff's exceptional ability to make nervous patients feel safe and comfortable from the moment they walk in. Team members such as Wyn, Monica, and Justin are frequently praised for their patience, gentle touch, and reassuring bedside manner, with patients describing the experience as "stress-free" and comparable to visiting friends.
Advanced care with specialized dentists
As a trusted Smile Generation office, the clinic offers comprehensive specialty services supported by state-of-the-art technology. Patients have expressed high satisfaction with dentists including Dr. Jessica Tingstrom, Dr. Richard Scipione, and Dr. Rachael McGehee, noting their professionalism, thoroughness, and compassionate approach. The team provides a wide range of treatments, from routine cleanings and fillings to complex procedures such as oral surgery, wisdom teeth extraction, implants, and same-day digital crowns.
Key services and patient favorites
- Specialized Treatments: Oral surgery, endodontics, periodontics, and cosmetic dentistry.
- Advanced Technology: Digital charts, digital X-rays, and same-day crowns.
- Patient Comfort: Pain-free protocols, gentle hygiene services, and clear communication.
Transparent guidance and financial options
The administrative team, including staff members like Tonya, Allison, and Olivia, is often commended for helping patients navigate insurance coverage and exploring customized financial solutions. While pricing discussions are a standard part of care, the office strives to provide clear treatment plans and affordable options, ensuring patients feel informed and supported in their decision-making process. This dedication to customer service and ethical care has fostered long-term loyalty, with many patients considering the clinic their "dental family".
Services and Treatments
Metairie Modern Dentistry and Orthodontics: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,3 out of 5 from 370 reviews
Fantastic experience: I absolutely LOVE everyone there. I was abused by my old dentist when I was younger and was terrified of going to the dentist. I had a major problem with my teeth and no one wanted to help me and Mrs Tanya helped me without even knowing me. Once I came in I was so scared. Mrs Tanya held my hand the whole time. Then I meet Ms Wyn, an angel sent from heaven. She makes me feel so comfortable and SEEN!! I live in Slidell and they have another location down the street from my house but I drive and will continue to drive and see my peeps. Dr Skip is so cool he apologized for what happened to me and been great ever since. I can go on and on but I love it there. Hey Wyn, I love you hun!!!!
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Fantastic experience: This was my first appointment with this office and the whole experience was great! Joclyn at the front desk was very kind and non-judgmental. The DA's Emily and Alijiah were really nice and patient. Monica was very gentle and thorough, and Dr. Tingstrom was very sweet and welcoming. Would definitely recommend coming to this office for any dental work you might need.
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Fantastic experience: I have been a patient at Metairie Modern Dentistry since approx. 2019, and I am truly grateful for the exceptional care I have received, especially from Dr. Richard Scipione. I have had some serious and complicated dental issues, and throughout it all, Dr. Scipione has shown incredible patience, compassion, professionalism, and genuine concern for my well-being. I am equally grateful to his entire staff for their kindness, patience, and excellent care. They have always made me feel heard, respected, and cared for. I will always be thankful to Dr. Scipione and his team for everything they have done for me. I wholeheartedly recommend Metairie Modern Dentistry to everyone!
Fantastic experience: with. Wyn is super gentle with cleanings, Jaylan is super helpful with the X-rays and helping me with a sensitive gag reflex and Dr Tingstrom is always willing to chat and give great care options. This group always makes a trip to the dentist friendly and full of laughs (no laughs no gas required).
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Fantastic experience: I haven’t had a bad experience with Dr. Jessica Tingstrom at Metairie Modern. She’s professional, knowledgeable, and gentle. My hygienist, Monica, was also very warm and friendly. I recommend Metairie Modern Dentistry to everyone.
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Fantastic experience: I was in town for a work trip and fell flat on my face I was worried about dental damage and after cancelling an appointment at Louisiana Dental in the Lakeside mall due to rude staff I called Metairie Modern Dentistry. Josephine at the front desk was extremely helpful and friendly and so was Jada the dental hygienist/assistant (I think that was her name). The dentist was also very friendly and assured my tooth looked good, she even offered to send my X-rays to my home dentist if needed. I’d recommend to anyone with emergency dental needs, it was quick and seamless!
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Negative experience: these guys are just terrible with pricing, if you're not using dental insurance; they tell you a lower price over the phone, and when you get there, they give you a much higher price, and add in, well, if that's just a standard cleaning/there could be more services required. they did this to me twice. i understand companies need to make money, but this is not the way & is wrong. done with these guys & i highly do NOT recommend them!
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Negative experience: Avoid this place at all costs. They overcharged me, they billed me for a procedure I didn’t get and then messed up my teeth that I’m still dealing with 2 years later.
Thank you for your input. If you'd be willing, we would like to discuss how we can improve at Metairie Modern Dentistry and Orthodontics moving forward. Please call us at 504-474-9810. We hope to hear from you soon.
Fantastic experience: I always feel better after visiting! Great and knowledgeable team!
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Fantastic experience: I appreciate how the procedure was fully explained before it happened. I felt comfortable. There was no pain nor major discomfort throughout the process. The procedure that I got done with the gum therapy.
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Negative experience: Those lady was so fast pace and being not gentle during x-ray check up.Vwry bad experience seriously and I wouldn’t want go back there.
We value your feedback and strive to provide an excellent experience at Metairie Modern Dentistry and Orthodontics. Please call us at 504-474-9810 to discuss ways we can work toward improving our service moving forward. We hope to hear from you.
Fantastic experience: They were so friendly, patient, and clear with every step. Not once did I feel ignored or unheard. Ms. Jaylan, Ms. Monica, and Ms. Tingstrom were my three main caretakers. They were 10/10
Thanks for the feedback! We strive to provide excellent service to our patients at Metairie Modern Dentistry and Orthodontics.
Positive experience: Make sure you know what your insurance pays for. I've had issues with them trying to collect money from me that the insurance pays for. For example: basic cleaning. They have also attempted to collect other funds. I know what my responsibility is. I know what my dental plan pays for. I've had to call my Insurance company to correct them while I sat in the dentist's office chair! Be knowledgeable! Check your bill they send you. Know your insurance policy
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Fantastic experience: Great experience! The dentist was gentle and attentive, and the staff was friendly. I usually fear dental visits, but this clinic made it stress-free. Very satisfied with the treatment.
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Fantastic experience: Great service. Shanice is an amazing assistant and awesome!!!
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Fantastic experience: Dr. Wyn and the whole staff is literally the best, they made me feel so comfortable during my visit! I’ve found my new dental family.
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Negative experience: The service was absolutely terrible. First, the front desk clerk asked for my medical and dental insurance, which was strange because dental offices typically don’t ask for that. Once I was seen to the back, I got my X-rays and everything that needed to be done. I was shown the room to see the dentist, who came in right away. I knew something was wrong before he even started. They gave me a chart showing different cleaning options, and when he came in, he started saying how he had to check my mouth to determine the type of cleaning I needed. Then, he started poking my gums hard and yelling numbers out quickly for six minutes. After that, he shook my hand and said that the final person would be in to discuss payment. I know for a fact that my insurance covered regular cleaning and 85% of deep cleaning. They pulled out a paper that said $600 co pay for a cleaning and added a bunch of other stuff. So, I said, “Okay, let me check somewhere else.” I’m currently going to another dentist 10 minutes away from this one, and I only have to pay a $15 co-pay for my cleaning. These people are absolutely terrible.
Fantastic experience: I love how clean my teeth feel when I leave! WYN is the BEST!
Thank you for the great feedback! You really made our day today.
Fantastic experience: I've been going to this place for a few years now. I've had my wisdom teeth pulled. I get regular cleanings. The office staff is great. The hygienists are great. The dentist the Great and the surgeon what's really good. The best dentist office of ever been to won't be making any changes
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Negative experience: Canceled appointment day of appointment. After several phone calls and asking them tedious questions, they discovered that they could not perform the procedure after all. My question is, why did it take so long to figure that out?
Thank you for taking the time to leave us feedback. We strive to do everything we can to make sure that we meet our patients' needs. If you're willing, please contact us at 504-206-3338 to discuss how we can do better moving forward.
Fantastic experience: The staff at Metairie Modern were outstanding. I was blown away by the kindness and care I was shown from the moment I walked in the door. On top of the clean, peaceful setting it was the most comfortable dentist visit I’ve ever had despite needing extensive work. Dr. Tingstrom, Jaylan, and Wyn, I can’t thank you enough for giving me my smile back. Here’s to much deserved success for you in 2026!
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Fantastic experience: I wanted to Thank Monica Filos (I hope I picked the right business card) who was kind enough to recommend that I get Closys. It WORKED! Sorry, I left my wallet at Honolulu Airport and recently had it returned, that explains my delay. Anyway, we are going through “troubled times” right now and it is nice to be reassured that there are good people such as yourself that continue to show compassion, understanding and kindness. My sincerest Thanks
Thanks for the feedback! We strive to provide excellent service to our patients at Metairie Modern Dentistry and Orthodontics.
Fantastic experience: Hygienist Lori is absolutely FANTASTIC! I have gum issues and Lori was pro-active with ensuring my procedure resulted in the safest and healthiest result - both long and short term. MMDAO is so fortunate to have her skill set and compassion. The entire team was fantastic. What a pleasure to visit the dentist's office! THANK YOU!
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Fantastic experience: Dr. Scipione and Wyn were excellent, attentive with great bedside manner. Nice facilities and nice touch with providing blankets if you're cold
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Fantastic experience: Every time I go to Metairie Modern Dentistry they have treated me with respect and understanding. Today I went in for a deep cleaning and Wyn was my hygienist. She was caring and kind, she always made sure I was good and I wasn’t in pain. Dr. Scipione has always been amazing. He doesn’t beat around the bush, and I like that. With the health of my teeth and gums I don’t want anything sugar coated for me. He always helps me with all the care and steps I need to take for my teeth. I highly recommend Metairie Modern Dentistry.
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Fantastic experience: I highly recommend this place from the time you enter until the time you leave everyone is friendly. I had a procedure done and Kailen my hygienist was super friendly, very patient and informative. She thoroughly explained everything before having the procedure done. She made me extremely comfortable and the procedure was painless . I was shocked when I left and had no discomfort. Whenever I have to return I’m definitely requesting Kailen for all my visits!
Fantastic experience: My hygienist Monica was phenomenal from the banter, to the over communication, to easing my nerves. Additionally, the front desk staff Allison and Cynthia are always so warm and accommodating! #ByeByeFearofDentists!
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Fantastic experience: The dental hygienist, gave me the best cleaning I have ever had. She was very thorough and gentle. She was excellent and professional. I highly recommend her to everyone. Definitely the most thorough and painless cleaning I have ever had.
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Fantastic experience: Wyntria is one of the best hygienists I’ve had the pleasure of knowing. She understood that I was tight on time and went out of her way to advocate for me, ensuring I received excellent service without unnecessary delays. At a time when I was considering switching dentists, Wyntria’s professionalism and care reaffirmed my trust in the practice.
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Negative experience: Extremely unprofessional!!! They don't know how to verify dental insurance. Twice they lied and pretended to call my insurance provider telling me they could not verify my coverage for the services I requested. I never received a treatment plan or estimates for my procedure. I'm still waiting. They took an unintelligible X-ray. I hope no one else has this problem they are in the network of the dental insurance I have.
Thank you for taking the time to share your feedback. We would appreciate any opportunity to discuss this with you further. If you have a moment, please contact us at 504-206-3338.
Negative experience: Dentist is professional and nice. Hygienist is sweet and thorough. Receptionist who answers calls was terrible and the reason this office lost my family's future business after 3 years of getting cleanings/fillings for the 5 of us from them.
Thank you for leaving us feedback. Providing our patients with outstanding service is something we take very seriously, and we want to do everything we can to make sure that we meet our patients' needs. If you wouldn't mind, we would welcome a call from you at 504-206-3338 to discuss your comments further.
Positive experience: I had looked at my insurance online to find a dentist that accepted my insurance, and this place was accepting new patients. Great news! I made an appointment online and took the day off work. One of the gals at the front desk was chomping so loudly on potato chips, I could feel it. One lady asked me if I could ask my spouse questions about my insurance and just stared at me blankly when I stated that I had no spouse that covered me on my insurance that I pay for. The dentist was fine. The technician doing my x-rays seemed to be having fun playing with the machine. The dentist came in to look at my teeth and referred me out. So that was confusing. Having looked on my insurance website and read reviews, it seemed to me that they did everything here. I guess I will call the person they referred me to and maybe come back here??
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Fantastic experience: Wyntria did an amazing job as my hygienist! She was quick and gentle, which I really appreciated because I normally have jaw pain after my dentist visits. But not with her!! Thank you for your exceptional care and wonderful bedside manner Wyn
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Negative experience: Honestly the financial aspect of my appointment was where everything went wrong. The FIRST thing the young lady told me was it does not matter what dentist you go to the price will remain the same, which was very off putting to say before even discussing prices. Furthermore they tried to charge me $700 to get one tooth extracted and the soonest day to do so was over a month out while i was in excruciating pain. Obviously i was not paying to stay in pain that long. I found another dentist and t was only $225 to get the tooth removed same day no problem. I honestly felt like they were trying to scam me and this is the second time this has happened but i tried to give the office the benefit of the doubt. Not to mention the tooth i had problems with had a janky crown they put on. I paid for a warranty for the crown and when i got there they told me there was no record of that warranty…. 0/10 would NOT recommend. It’s nice and clean in there though.
Thank you for taking the time to share your feedback. We would appreciate any opportunity to discuss it with you. Please contact our office at 504-206-3338 at your earliest convenience.
Fantastic experience: Great team that truly cares which is sadly hard to find! Dr Tingstrom is one in a million, a genuinely compassionate and skilled doctor. I am very happy to find this office for my dental needs.
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Negative experience: I rarely leave negative reviews, but my experience at this dentist office was frustrating enough to warrant one. From the moment I walked in, the front desk staff seemed disinterested and unwelcoming. I was not greeted properly, and when I asked questions about my appointment, I was met with vague answers and a dismissive attitude. The wait time was excessive despite having a scheduled appointment, and no one bothered to update me or apologize for the delay. When it was finally got to see the dentist, the oxygen broke and when we told them the rush we were in to have the procedure done, I didn’t feel heard or cared for as a patient. Customer service is a huge part of any healthcare experience, and unfortunately, this office fell short in every way. I won’t be returning and would not recommend this place to others looking for professional and courteous dental care.
Hello, and thank you for taking the time to leave us feedback. We take it very seriously and would really like to discuss it with you. If you would be willing, please contact us at 504-206-3338.
Fantastic experience: Kailen “The Hygienist” did a superb job! She displayed professionalism throughout the entire process and also displayed godly qualities- tenderness, kindness, and patience. Please go see her for great service
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Fantastic experience: Yasmin the Health Care Coordinator is absolutely amazing!! She goes above and beyond for patients! I’ve had the pleasure of speaking with her several times and she made me feel heard, calm, and confident in my care. She’s upped the bar for compassion and kindness. THANK YOU YASMIN!
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Fantastic experience: Fantastic dentistry that lives up to its name. For teeth cleaning they use the new style of “airflow” pick instead of the metal pick from the past. Exactly what I was looking for.
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Negative experience: I gave up trying to get an appointment for wisdom teeth removal as the oral surgery coordinator would never return my calls to schedule an appointment.
Thank you for your feedback. Please call us at 504-206-3338 to discuss how we can work toward improving our service in the future. We look forward to hearing from you soon.
Negative experience: Update: see bottom of review Went to this dentist and was immediately referred to a specialist which I completely understand due to implants. However when I tried to make the appointment with the specialist they said they need this doctor to confirm via phone call. I called his office at least fort times but they never followed through. So I couldn’t see the specialist. A few months later I have an abscess and called the office to either get an appointment or some antibiotics called in and he would do nether. IRRESPONSIBLE! Avoid. I wanted to add that I am a very anxious patient. It is not easy for me to summon the courage to go. I did so but feel even worse. The doctor did not follow through with the referral and refused to treat me. I feel disappointed, let down, unimportant and humiliated. They really hurt my feelings more than anything.
Thank you for taking the time to leave us feedback. We strive to do everything we can to make sure that we meet our patients' needs. If you're willing, please contact us at 504-206-3338 to discuss how we can do better moving forward.
Fantastic experience: Wyn was amazing! She cleaned my teeth thoroughly! She’s a real toothsaver!
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Fantastic experience: Tamia, Wyn, and Dr. Scipione took very good care of me and my problematic mouth! Little waiting and very attentive and positive.
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Fantastic experience: I visited Metairie Modern Dentistry for the first time today, and everyone was incredibly welcoming and kind, from the welcome desk to the entire team I interacted with. I had the pleasure of meeting Dr. Scipione, Sarah , Wyn, and Alijiah. Each of them was so kind and gentle, making me feel at ease. Wyn was especially sweet, welcoming,with a warm smile that put me at peace and even made me laugh. Overall, I had a wonderful experience and would definitely recommend Metairie Modern Dentistry. I'm looking forward to coming back!
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Fantastic experience: Dr.Wyntria Wilson was amazing ! Made me feel So comfortable was very patient with me and soft.
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Fantastic experience: My experience was pleasant and I would highly recommend to others. Ms Wyntria (Wyn) made my deep cleaning over before I knew it. She was attentive and personable.
Thanks for the feedback! We strive to provide excellent service to our patients at Metairie Modern Dentistry and Orthodontics.
Negative experience: Offering a $59 new patient cleaning special. Is a complete scam. Verbally clarified both on phone and in person at office before beginning that I was there for the $59 cleaning special, and that I would receive it that day at the quoted price. They confirmed this to me. It was a lie, to my face. Not a misconstruing, or a semantic difference. A straight up lie. They force you to do x-rays then attempt to upsell you on $1000's of unnecessary dental work. Tried to upsell me on a procedure that I just had done. Claimed it was done wrong, and I needed to do it again with them. Refused to honor their $59 special. Just wanted the cleaning they promised me. Complete waste of time and money. Absolute scam. Avoid this office at all costs.
Thank you for taking the time to share your feedback. We would appreciate any opportunity to discuss this with you further. If you have a moment, please contact us at 504-206-3338.
Fantastic experience: Excellent place! The entire staff was incredibly friendly and professional, making me feel at ease from the moment I walked in. The service was top-notch, and I was thoroughly impressed with the care and attention I received. I left the office feeling very satisfied with my experience and would highly recommend this dentist to anyone looking for exceptional care.
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Fantastic experience: Everyone at Modern Denistry is absolutely amazing. When you think of going to the dentist one might get complete anxiety but they go above and beyond to make you comfortable.
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Negative experience: I’m very disappointed with the care I received at this office from Orthodontist Dr Gabrielle Roberts . She replaced my permanent retainer. The next day it partially detached while flossing, it began poking my tongue and causing discomfort. I called the office and was told I had to wait an entire week to be seen. Even after explaining the urgency and pain, there was no effort made to find a sooner appointment or offer an alternative solution. Eventually, the entire retainer came off, and I still hadn’t received a response. I ended up going to another provider who was able to fix it the same day. This kind of delay and lack of responsiveness is unacceptable and does not reflect good patient care. Emergencies shouldn’t be ignored or pushed off for a week. I won’t be returning to her ⸻
Thank you for leaving us feedback. Providing our patients with outstanding service is something we take very seriously, and we want to do everything we can to make sure that we meet our patients' needs. If you wouldn't mind, we would welcome a call from you at 504-206-3338 to discuss your comments further.
Negative experience: Just a super odd experience, would recommend going elsewhere. Went in for Xray, exam, and cleaning as a new patient under their new patient special. During the exam, the Dr. discovered some additional work that would be needed in the future. Rather than doing the cleaning and making a plan for the future, he immediately called in the billing specialist / receptionist to go over cost of this future work. When I said I wasn't interested in the additional services, they proceeded to try to talk me into a payment plan. When I said I wasn't interested in that, she ushered me out and the dentist did not ever clean my teeth. I was getting car salesman vibes. At check out I pressed the receptionist to let me close out any payment I owed because I do NOT want a surprise bill in the future. She looked at me like I was rude and/or crazy for asking, but assured me I was good to go and did not owe anything. However, because of the nature of their business, I would not be surprised if I were to receive a bill in the future and will update here if that happens. Edit: It has been a little over a month and I am editing to confirm that they have not charged me, which is appreciated
Hello, and thank you for taking the time to leave us feedback. We take it very seriously and would really like to discuss it with you. If you would be willing, please contact us at 504-206-3338.
Fantastic experience: 10/10 and then some!!! I never thought I would actually look forward to going to the dentist but the staff at Metairie Modern Dentistry make it such a sweet and light experience. Tonya is phenomenal—she is very charismatic which made me feel comfortable upon arrival. She made check-in smooth and made sure I knew all the run down with insurance and payment information. From what I see she runs the ship and does it very well! I saw Dr. Lockhart, who took the time to greet me and walk me back for my first appointment which felt very personable and caring. She listened thoroughly to my previous dental experiences and took note of my (usual) difficulty to numb. Throughout her exam she vocalized each step and explained things to me which made me feel informed and apart of the process. I had to go back for a couple fillings and Dr. Lockhart numbed me completely on the first try(!!! all previous places I have been to usually took a few tries) and was so gentle and efficient. Her calm, warm demeanor and clear communication make me feel like I am in good hands. Highly recommend Metairie Modern Dentistry! Thank you for making the dentist a less scary place. You guys are awesome!
Thank you so much for your review! We’re always glad to receive great feedback!
Fantastic experience: Dr. Lockhart was very kind, patient and efficient she was willing to help me with my problem when no other dentist would I would highly recommend her.
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Fantastic experience: Omgoodness, I am so grateful today to have met Dental Hygienist, Ms. Alex Chauffe. She was great! She made sure I was extremely comfortable, where she told me she learned during her time in dental school how important it is to ensure the patients comfort. She went above and beyond. She was such a Blessing I decided to request Alex as my hygienist for my future visits. Thank you, so much Alex for being so Awesome!
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Fantastic experience: Dr Lockhart and Sarah are amazing!!! The entire team are absolutely fantastic. I always feel well cared for during my visits and have been thoroughly impressed with quality of care.
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Fantastic experience: Walked in and was immediately greeted with a smile. Didn't wait long and my son was already getting Xrays and seen by the doctor. Sarah was very sweet and made him feel very comfortable. Would definitely return and recommend to others
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Fantastic experience: This is the best dentist I have ever been to. From the first appointment, each staff member has shown me nothing short of care and respect. My teeth were in desperate need of treatment, but once again I assumed it wouldn't be affordable. However, Tonya and Allison worked their magic and made it possible!!! They were able to make sure I got every service I needed that same day!!! I was truly amazed at their dedication to get me the care I needed. Several months later, they are working their magic again. I am so blessed to have found this office. Dr. Lockhart and her team are also amazing. I have feared the dentist my entire life, but here, each appointment is better than the last. I just want to thank everyone for the care, respect, and reassurance I receive each visit.❤️❤️❤️
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Fantastic experience: Allison check me in and was very warm and welcoming. Sarah did my X-rays and was absolutely amazing. Thank you for the conversation Sarah looking forward to talking with you again! Definitely coming back. Atmosphere was great!!!
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Fantastic experience: Loved my experience!! Sarah was awesome. The service was so quick and easy!! Everything was well explained. Will be back!!
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Fantastic experience: I will say out of my entire life I have never had a better team than Dr Lockhart, Alex RDH ,and Sarah .made me feel comfortable took time and care explaining every detail and answered all my questions. Very professional and took such good care of my teeth . I would highly recommend this team to everyone for their caring and understanding of what I wanted to accomplish. Also going above what I expected in getting my dental health back on track
Thanks for the feedback! We strive to provide excellent service to our patients at Metairie Modern Dentistry and Orthodontics.
Fantastic experience: Very professional & super sweet, from front desk staff all the way to the general dentist. Tonya & Allison set the tone from the first call I made to the office, they are patient and ready to give personalized assistance for your specific dental concerns. Tamia made me feel comfortable when taking X-rays and was very informative. This is a dentist office that cares about their patient’s dental health and cosmetics. They offer a lot of services in office which is great so you don’t feel like you are being pushed to other offices. And the office was pristine. Highly recommend giving this place a try!
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Negative experience: I don't like writing bad reviews, but I have to share my experience. I was searching for a new dentist, because my former dentist closed her office. I searched Goole and Metairie Modern Dentistry had good reviews. I made an appointment. From the moment I sat down, I felt like I was being scanned like an item in s supermarket, Cha Ching, Cha Ching, etc. After an hour and half nothing was done, no cleaning, no plan...with the exception of how much it was going to put me in debt. It was a total waste of time and insulting!
Thank you for taking the time to share your feedback. We would appreciate any opportunity to discuss it with you. Please contact our office at 504-206-3338 at your earliest convenience.
Fantastic experience: Everyone here has been super nice and helpful on my teeth journey! Wyn does my cleanings and she’s the best! She does a great job every time and is super detailed and friendly!
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Fantastic experience: Had some work done today in preparation for a root canal. Dr Lockhart and Mrs sarah provided excellent patient care. Consistently checking to see how i was doing throughout the process as well thoroughly answering any questions I had. Mrs Tonya was also excellent. She handled all of the financial items and future appointment bookings. She worked with me throughout the whole process to come to an agreeable price for everything. Would definitely recommend them if you're looking for a new dentist!!
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Fantastic experience: I found this place over a year ago and I'm hooked. I made the decision to focus on my oral care and get my smile back to my satisfaction. It's a huge insecurity I have. The biggest draw for me was and remains the mostly female staff/providers. The team is professional while remaining warm, engaging, and accommodating. The front desk staff is wonderful & Sarah is great every time I visit. I would recommend Met Modern Dentistry 10 times out of 10.
Thank you for sharing such positive comments! It really means a lot to us.
Fantastic experience: Truly an amazing office with Amazing staff. Will continue to drive over an hour to get to this office. Wyn was so sweet to me and my daughter. She went above and beyond. Thank you for making my little girl feel special.
Thanks for the feedback! We strive to provide excellent service to our patients at Metairie Modern Dentistry and Orthodontics.
Fantastic experience: The staff and care makes this business stellar! Dr. Lockhart, Tonya, and Sarah are amazing! They are made a dental experience smooth! You won’t go wrong choosing MMD!
Thank you for sharing your feedback with us. Your opinion plays an integral part in our customer service.
Negative experience: Booked here out of desperation and needing emergency dental work. Worst dental care I have ever received. First, they tried to tell me I didn't have active dental insurance and it turned out they just didn't want to do the work to call my insurance and verify my coverage status. They were going to try to bill me in full for the work and have me submit a separate claim to be reimbursed. I got on the phone with my insurance and had to push back on the staff at the front desk to ask them to correct the information in their system. Clinical assistant staff was green and not ready for seeing patients. I was in physical pain from them leaning on my mouth and lips for leverage while they did their work on my tooth. It took two different people to appropriately install a temporary crown. The first repeatedly slipped and scratched my gums while trying to install it. The second quickly got the work done. They falsely and inaccurately billed my insurance for a permanent crown so the dentist that I went to for the permanent crown had their claim denied. I tried calling Metairie Modern Dentistry to ask them to reprocess the claim and got forwarded to an automated voice message system. Nightmare from start to finish. DO NOT GO HERE for emergency dental work. Endodontic Specialists in Metairie takes same day/emergency appointments. They did my follow-up root canal and were fantastic.
We're so sorry you had this experience. If you'd be willing, we would like to discuss how we can improve moving forward. Please call us at 504-206-3338. We hope to hear from you soon.
Fantastic experience: I had an amazing experience with Dr. Tingstrom and her team Sarah and Wyn! They worked diligently to help me to understand what my current dental state is and how to improve. I felt deeply cared for by the team! Gina the care coordinator helped me to feel not so alone in sifting through payment options. She broke down the cost and informed me of my options. Tonya ended my visit on a great note and set up my next appointment! Overall it was a great experience! The only downside was parking, just make sure to come a bit early to find a spot!!
Thank you for the great feedback! You really made our day today.
Fantastic experience: My experience with Metairie Modern Dentistry was exceptional from start to finish. Bianca at the front desk was incredibly accommodating, helping me reschedule when needed and working with me to find the best appointment times to fit my schedule. The process of getting my X-rays done was smooth, and Dr. Lockhart provided a thorough examination of my teeth. She took the time to educate me on preventive care for gum disease, making me feel genuinely cared for regarding my health and well-being. Allison was also fantastic—she clearly explained my payment plan, ensuring I understood everything in detail. Wyn, the dental hygienist, provided excellent care during my cleaning. Her warm and friendly energy made me feel completely at ease and well taken care of. Overall, the staff at Metairie Modern Dentistry are not just great professionals—they’re great people. I highly recommend them for your dental care needs; you’ll feel nothing but supported every step of the way.
Thank you for sharing such positive comments! It really means a lot to us.
Negative experience: Went in for a normal cleaning with insurance and they refused, they wanted to charge me $490 for an advance cleaning I did not want. Total scam! Don’t go!
We value your feedback and strive to provide an excellent experience at Metairie Modern Dentistry and Orthodontics. Please call us at 504-206-3338 to discuss ways we can work toward improving our service moving forward. We hope to hear from you.
Positive experience: I just really wanted to share my experience to save anyone else from any surprise expense. I went to Metairie Modern Dentistry for a bridge. They were extremely professional and thorough. My doctor, Dr. Tingstrom-Suarez, was very nice and explained everything before doing any work. Here's the bad part... In under three years, my bridge broke. I was eating a tuna melt of all things??? I've now moved states, and my doctor said there was no reason it should have broken. She also said it was not something that could be repaired. She informed me that, were I to get a new bridge, the lab they work with warrantees the product for 7 years. (A bridge typically lasting 5-15 years). Before getting new work, (and with a sliver of hope) I called the Metairie office and they informed me that the lab they work with has NO warranty. That's why I wanted to share. Less then three years and I'm out double the money. Just ask questions and make sure you know the risks. Most of us are normal people and don't have that kind of money to dish out.
Thanks for the feedback. We strive to provide excellent service to our customers at Metairie Modern Dentistry and Orthodontics.
Fantastic experience: Yes! A spectaular dentist experience. I had an issue with a retainer I got elsewhere and they were great at getting me in and out with the least amount of time and money spent. I heard them explaining cavaties to a little kid a room over and it was the most precious thing ever. Everyone was so kind & welcoming I almost wanted to just stick around and hangout!Thank you, Metarie Modern!!!!!
Thanks for the feedback! We strive to provide excellent service to our patients at Metairie Modern Dentistry.
Fantastic experience: Great service! Dr. Lockhart is very knowledgeable and her team was great. Definitely returning for future dental care.
Thank you for sharing your feedback with us. Your opinion plays an integral part in our customer service.
Fantastic experience: Every time I go I discover again how much I like this office. I have found all of the staff to be kind and friendly and professional. They are efficient and are attentive to their patients. I highly recommend this place for all of your dental needs!
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Fantastic experience: I was referred to Rachael McGehee, DDS by my dentist for oral surgery. I was extremely nervous about having oral surgery by a doctor I had never visited before. I have a fear of dental work in general. However, the front desk was very welcoming from start to finish making me feel very comfortable. I’m 11 weeks pregnant and even after a mix up with the release forms from my OB, Dr. McGehee was patient enough to wait for the corrections and able to complete my surgery as planned. She is very caring, attentive, and remains transparent throughout care. Every dental assistant in this office was also very patient, caring and attentive. I would definitely recommend this office to anyone I know for any dental work they may need.
Thank you so much for your review! We’re always glad to receive great feedback!
Fantastic experience: This place is amazing!! Dr. Scipione was friendly and quick. Tonya should run for president….she GETS IT DONE!! I am a new for-life patient and will be bringing my kids here.
Thank you for taking the time to leave us such a great review! We really appreciate the feedback.
Fantastic experience: As a new patient I was definitely satisfied with my decision to switch over to Metairie Modern Dentistry. The staff members are very sweet and Dr. Scipione and his assistant Alijiah were very nice and patient with me. Would definitely recommend to anyone looking for a new dentistry!!!
Thank you for the great feedback! You really made our day today.
Negative experience: I have been a patient for years. They have previously told me that I need to have my wisdom teeth pulled. I couldn’t afford it previously. They gave me a written detailed bill of what my out of pocket expense was going to be. I scheduled the surgery. I went in one week prior to the surgery for pre-op paperwork and to pay my portion. I was told that there was a computer glitch that happens sometimes and now my portion has doubled. They would not honor my written “financial agreement.” I canceled the surgery and will be looking for a new dentist. Not the best way to treat long term patients.
Thank you for your feedback. Please call us at 504-206-3338 to discuss how we can work toward improving our service in the future. We look forward to hearing from you soon.
Fantastic experience: Can’t speak highly enough about this Dental clinic. From the staff, to the facilities, everything is top quality. My doctor is Dr. Jessica Tingstrom and I’ve been her patient for over 10yrs. What truly sets her apart from any other doctor I’ve met is her sense of empathy, compassion and unmatched bedside manner. It goes without saying that she’s an extremely knowledgeable and talented dentist who will always make you feel secure and comfortable while you are on her chair. Coupled with a great doctor are great teammates. Lori is my most recent hygienist, and not only she is soft and meticulous, but also a well of knowledge. Tonya is a show runner. She will meet with you, help you understand your coverage options and explain your treatment plan, AND work with you and your schedule; she is an instant friend once you meet her. Become a patient a Metairie Modern Dentistry, you will not regret it!
Thanks for the excellent feedback! We really appreciate it.
Fantastic experience: Dr. Lockhart and her assistant Ms. Jaylan were so friendly, kind, and accommodating during my visit. Ms Tonya at the front was great as well. Everything was thoroughly explained and the care provided was top notch. Ms Lori cleaned my teeth so well I feel like I have a brand new mouth. I am very happy I went and saw them. It had been about 4 years since I last saw a dentist so I was pretty apprehensive, but they made feel great and I’m really glad I went! I’ll be back for sure! Thank you all very much
Thanks for the feedback! We strive to provide excellent service to our patients at Metairie Modern Dentistry.
Fantastic experience: I started going to Dr. Lockhart about a month ago. She is awesome! I have recomended her to all of my family! She is so kind and pleasant. She really takes the time to make sure I am comfortable and explain everything to me. And all of the staff are absolutely great! I couldn't ask for a better team of people to take care of my dental needs. I highly recommend Metairie Modern Dentistry, and especially Dr. Lockhart.
Thank you for sharing your feedback with us. Your opinion plays an integral part in our customer service.
Fantastic experience: Monica takes care of my cleaning every 3 months. My gums and teeth are very sensitive, I always ask for Monica because she is very soft, careful and delicate.
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Fantastic experience: Dr Lockhart is kind and took the time to explain the treatment plan and why she recommended it. Monica did a great job as my hygienist as well. Plus, it's so convenient that specialists practice out of the same clinic!!
Thank you for taking the time to leave us such a great review! We really appreciate the feedback.
Fantastic experience: Sarah, Susan, and Dr. Tingstrom were all wonderful as I came in to the office in pain. I went from crying in pain to crying from laughing. I didn't feel a thing once the anesthesia kicked in. Their bedside manner was awesome and I appreciate all they did to comfort me and start me on my journey of correcting the problem.
Thank you for the great feedback! You really made our day today.
Positive experience: I made an emergency appointment and besides the wait to be seen, it was well worth it. Gina, Dr. Tingstrom, and her DA, Alijiah all beautiful staff. They all aided in getting me out of pain and being able to understand and afford the treatment. Greatly appreciated and NEVER disappointed!
Thank you for sharing such positive comments! It really means a lot to us.
Fantastic experience: I love Metairie Modern Dentistry! I have been a patient for 4 years and I am satisfied every time I go. I started with having my wisdom teeth extracted and I kept going back because I am so happy with their services. Alex (RDH) gave me the best cleaning I’ve ever had this week as well! Thanks for always making me feel comfortable and safe!
Thanks for the excellent feedback! We really appreciate it.
Fantastic experience: I can’t say enough about Metairie Modern Dentistry. They are friendly, punctual, explanatory, and over accommodating! i’m a little bit of anxiety about going to the dentist as well as a terrible gag reflex…. They were patient. They were positive and made me feel incredibly at ease. I would recommend anyone and everyone!
Thanks for the feedback! We strive to provide excellent service to our patients at Metairie Modern Dentistry.
Fantastic experience: Highly recommend Dr. Lockhart and Jaylan for your dental care, honestly, can’t give them enough stars. This place was truly a judgment-free zone. Dr. Lockhart’s bedside manner is incredible. She was thorough & detailed in her work. She explained all her expert thoughts to me so I could easily understand, and I felt very safe. I also didn’t feel any pain at all. Super grateful I found her. Thank you Dr. Lockhart!
Thank you for sharing your feedback with us. Your opinion plays an integral part in our customer service.
Fantastic experience: First visit here to establish care and everyone from the minute I checked in to checking out were so amazing and kind! They were very transparent about pricing and making sure I was happy with every service. Monica cleaned my teeth and was very informative and gentle. I’m so happy I finally found a dental team that cares! Thank you everyone for an amazing experience! Highly recommend!
Thank you so much for your review! We’re always glad to receive great feedback!
Positive experience: Wyn is a very sweet and patient woman. She takes her time to do her job and explains the whole procedure to you. The main thing is that she gives you a lot of confidence and the truth is that she is an angel.
Thank you for the great feedback! You really made our day today.
Negative experience: I would "NOT" advise anyone to TRUST "Metairie Modern Dentistry's" (MMD) BUSINESS PRACTICES!!! I have TWO (2) separate DENTAL "INSURERS," BOTH along with "MMD" CONFIRMS MDD'S IN-NETWORK status WITH my INSURERS. And, the "INSURER" consulted with MDD to confirm that the CONTRACTED procedure MDD'S Provider suggests would be 100% covered by BOTH of my INSURERS COMBINED contracted payment agreements with MDD, WITHOUT ANY "ADDITIONALLY" required OUT-OF-POCKET payments from the insured (ME)! However, MDD "INTRANSIGENTLY" REFUSED to HONOR their CONTRACTED "IN-NETWORK" agreement with the INSURERS and insisted, that, I was required to pay MDD an "ADDITIONAL" OUT-OF-POCKET FEE, "DESPITE" MDD being AWARE that "BOTH" of my INSURER were COUNSELING with BOTH MYSELF and MDD that the COMBINATION of my insurance coverage payments would satisfy 100% of THEIR providers contracted procedure's cost, "WITHOUT ANY" OUT-OF-POCKET PAYMENT REQUIRED!!! When the INSURERS called me back, to confirm the status of my procedure with MDD, I was informed that MDD "DISCONTINUED RESPONDING" to the "INSURERS" Communications request from MDD. Given the TOXIC nature of MDD'S "BUSINESS CULTURE," I was THANKFUL, that, I was "NOT" able to complete my procedure with the Endodontist at MDD'S facility. I suppose everything happens for a reason! And, it's so sad; because, my evaluation with MDD provider didn't have any problem, with my "SAME" TWO (2) INSURERS.
Fantastic experience: The staff was extremely nice and made me feel very comfortable. Dr. Tingstrom and Allison gave me so much relief when discussing my treatment plans. Jaylon was also a sweetheart and very gentle when on working on me . Thank you ladies
Thank you for sharing such positive comments! It really means a lot to us.
Negative experience: Wait time is always long. Appointment at 1 pm but it’s 1:40 and they are not ready yet. Especially when you are fasting and you have to have a designated driver present all the time.
Thank you for leaving us feedback. Providing our patients with outstanding service is something we take very seriously, and we want to do everything we can to make sure that we meet our patients' needs. If you wouldn't mind, we would welcome a call from you at (504) 206-3338 to discuss your comments further.
Negative experience: If you don't mind waiting nearly an hour to be seen every time then by all means, this is a great dentist. I however am over it. I happened to be late myself one time and they wouldn't fit me in. I didn't get a reminder message for the appointment either. It's just frustrating to be on time every single time and to have to wait a minimum of 45 minutes to go back....and youre expected to deal with it every time, but I'm turned away the one time I'm late. But because this is the norm here, I feel like showing up 45 minutes late would be considered on time. I already had to reschedule my last visit because they took so long and I had an important vet visit for my dog that I had to get to afterwards. They didn't even apologize for the inconvenience. The staff has always been helpful, kind and thorough but this place has horrible time management. They also do x rays at every visit. It seems totally unnecessary and all of this radiation can't be good. Even getting back there it takes a long time to finish. A simple cleaning shouldn't take so long. I'm thinking it's probably better if you're going to schedule with them to schedule something before lunch or towards the end of the day because I'm sure that's when they actually start hustling to get out of there. So maybe your wait won't be as long.
Thank you for taking the time to share your feedback. We would appreciate any opportunity to discuss it with you. Please contact our office at (504) 206-3338 at your earliest convenience.
Fantastic experience: Going to the dentist makes me extremely anxious and that combined with lack of insurance made me go without for several years. My retainer broke recently and I figured that while I was getting it fixed, I'd also have a cleaning. Since I hadn't been in a while, I ended up needed more work than I planned and of course panicked. The staff here are some of the most compassionate people I've met. They provided me with headphones (I forgot mine), walked me through everything that was happening, kept me calm, and worked with me on cost. Dr. Scipione, Wyntria, Gina, and Tonya - THANK YOU!
Thanks for the excellent feedback! We really appreciate it.
Fantastic experience: I usually have serious anxiety when I go to the dentist but everyone here is great! The ladies at the front desk are always very sweet, and Monica and Dr.Tingstrom are awesome at what they do.
Thank you for sharing your feedback with us. Your opinion plays an integral part in our customer service.
Fantastic experience: Wyn was so gentle and nice when she cleaning my teeth. I love this place. They always punctual and awesome. I tell everyone they should go to modern dentistry.
Thank you for sharing such positive comments! It really means a lot to us.
Fantastic experience: The best experience I've ever had a dentist! I mean everyone was so helpful and helped ease all my anxieties on what I thought was going to a stressful visit. Everyone from the ladies at the front desk, the X-ray techs, to the dentist, and Tonya made my choosing Metairie Modern Dental well worth it. I finally have found my new dental office and I could not be any happier!
Thank you for sharing your feedback with us. Your opinion plays an integral part in our customer service.
Fantastic experience: Great experience beginning with the front desk. Allison is the best! Everyone is so customer service oriented.Even for “dental cowards” it is a great experience. Dr. Jessica Tingstrom is truly amazing! All whom I’ve come in contact with are pleasant and professional. A shout out also to Ashanti, Sarah, Monica (hopefully I didn’t miss anyone)!!! I definitely recommend this practice.
Thank you so much for your review! We’re always glad to receive great feedback!
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