Vinnin Square Dental Group
Vinnin Square Dental Group is a state-of-the-art dental practice located in the heart of Swampscott, where we deliver compassionate and high-quality dental care for patients of all ages. Our innovative and patient-centered approach redefines the dental experience, ensuring that every visit is both comfortable and efficient.
With a team of over 19 dentists and nine locations across Massachusetts and Florida, we offer comprehensive services that include preventive, restorative, and aesthetic care. Whether you need a routine checkup or desire a complete smile makeover, we are here to assist you.
As a Blue Diamond Invisalign Provider, we've conducted over 400 successful smile transformations. We provide free consultations and a wellness plan covering cleanings, exams, and discounts on treatments, ensuring that dental care is accessible for everyone.
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 8h-18h
- friday: (closed)
- saturday: (closed)
Photos of Vinnin Square Dental Group
Services and Treatments
Vinnin Square Dental Group: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 306 reviews
Fantastic experience: Dr Vera is the best I have ever seen
Hi Cheryl,
Thank you so much for the kind words about Dr. Vera. We're grateful you trust her with your care, and we love hearing when patients feel that level of confidence with their dentist. We look forward to seeing you again soon.
— The AP Dental - Swampscott team
Fantastic experience: Jenna is the best dental hygienist!
Fantastic experience: The staff is incredibly welcoming and supportive
Hi Lori,
Thank you so much for the kind words about our team. Creating a welcoming environment where patients feel supported is really important to us, and we're glad that came through during your visit. We'd love to see you again soon.
— The AP Dental - Swampscott team
Fantastic experience: I would highly recommend this dentist office. The people are very friendly and helpful. Everything I’ve had done here has been fast, easy and pain-free.
Stephanie, thank you so much for the kind words. We're thrilled that our team made you feel welcome and that your visits have been smooth and comfortable. That's exactly the experience we aim for every single day. We'd love to see you again soon.
— The AP Dental - Swampscott team
Positive experience: When something, or someplace,Is a secret Gem // Then you don’t want everyone to, Know about it !! Enough said !!
Thank you, Nicholas! We truly appreciate your feedback!
Fantastic experience: I’m so thankful I found this new dentist, the entire staff was so polite and understanding of past issues with my prior dentist. Happy to have found this clinic!!
Hi Taylor,
Thank you so much for taking the time to share this. We're glad you felt understood here—building that trust after a difficult experience matters to us. Our team genuinely cares about making sure every patient feels comfortable and heard. We look forward to seeing you again.
— The AP Dental - Swampscott team
Fantastic experience: They are wonderful here! From the secretaries at the front desk (Holly is so sweet and welcoming), to the dental hygienists, to the dentists! Dr. Arora is patient, cares about your comfort, and makes sure you understand everything that he's doing every step of the way! I can honestly tell you, (and this is from someone that has always had severe anxiety when I go to dentists), that I have no anxiety coming here!
Rana, thank you so much for taking the time to share this. We're thrilled that Dr. Arora's patient approach and clear explanations have made such a difference in your dental experience, especially given your past anxiety. Holly and our whole team genuinely care about making everyone feel comfortable and supported. We look forward to seeing you again soon.
— The AP Dental - Swampscott team
Fantastic experience: It was amazing
Thank you for the 5-star rating — we appreciate your support. — The AP Dental - Swampscott team
Fantastic experience: Just had the best dental cleaning ever, seriously. Jenna did such a thorough, effective, and painless cleaning. My teeth have never looked this good. I’m not afraid to go to this dentist, as I usually am due to very sensitive teeth. The office is spotless and all the staff are friendly and knowledgeable. Thank you staff at AP Dental, I will not go anywhere else!
Hi Jamie,
Thank you so much for taking the time to share this. We're thrilled that Jenna made your cleaning experience painless and comfortable, especially knowing you have sensitive teeth. That's exactly what we aim for. Your kind words about our team and office mean the world to us, and we look forward to seeing you again soon.
— The AP Dental - Swampscott team
Fantastic experience: Friendly staffs, great service
Hi Olguiselis,
Thank you so much for taking the time to share your kind words. We're glad our team made you feel welcome and that you had a great experience with us. That's exactly the kind of care we strive to provide every day. We hope to see you again soon.
— The AP Dental - Swampscott team
Fantastic experience: Friendly staff and environment, easy to talk to and ask questions. Would recommend to anyone looking for a dentist
Hi Anna,
Thank you so much for taking the time to share this. We're really glad our team made you feel comfortable asking questions—that openness is something we work hard to create for every patient. We'd love to see you again at your next visit.
— The AP Dental - Swampscott team
Fantastic experience: Great area, Great experience! Jenn thoroughly cleaned my teeth and had me up and out of there within 30mins.
Hi Dannick,
Thanks so much for the kind words. We're glad Jenn made your cleaning efficient and comfortable—that's exactly what we aim for. We appreciate you choosing us and look forward to seeing you again soon.
— The AP Dental - Swampscott team
Fantastic experience: This office was so good to me. my dental hygienist was real fair but nice
Danny, thanks so much for the kind words. We're glad our hygienist made you feel comfortable and treated you fairly during your visit. That's exactly the experience we aim for every time. We'd love to see you again at your next appointment.
— The AP Dental - Swampscott team
Fantastic experience: Great experience at AP Dental painless experience staff and doctors are pleasant and knowledgeable!!
Hi Paula,
Thank you so much for taking the time to share your kind words. We're thrilled that your visit was painless and that our team made you feel comfortable. That's exactly what we aim for with every patient. We'd love to see you again soon.
— The AP Dental - Swampscott team
Negative experience: I did not visit AP Dental today !
Fantastic experience: AP dental is amazing!! They are kind gentle and help you to feel comfortable!
Claudia, thank you so much. We're grateful you felt comfortable and cared for during your visit. Kindness and gentleness are at the heart of what we do, and knowing that came through for you means everything. We look forward to seeing you again soon.
— The AP Dental - Swampscott team
Fantastic experience: Professional staff very friendly courteous . My 1st time I'll be back for all my dental needs
Thank you so much for your lovely response!
Fantastic experience: Very positive experience from start to finish! Not much of a fan of having dental cleanings but the staff, who are always friendly and professional, and clean welcoming office make it extremely easy. Highly recommend.
Thank you for your very kind review, Meghan! We love having wonderful patients like you at our office!
Fantastic experience: My dental hygienist was amazing. She talked me through everything and really took her time.
Thank you for your kind review Ablana! We agree, Carolina is amazing!
Fantastic experience: The staff is pleasant and professional. Nice atmosphere. Very pleased with my new dental office. I feel the negative reviews could have been avoided if consumers advocate for themselves as well as understand their health insurance coverage prior to booking any procedure. The responsibility ultimately falls upon the patient.
Thank you for joining us, Jennifer! Happy to see you!
Fantastic experience: Excellent service
Fantastic experience: I cannot say enough good things about Vinnin dental. All procedures I had done were pleasant experiences. Totally professional were the dentists and the dental assistants. Also every one explained all procedures well, and any questions were encouraged.Highly recommend! Update on Vinnin Dental: I returned on March 6, 2023 for complete cleaning, etc. Very professional and thorough cleaning done by wonderful. hygienist. Every thing was explained to me as she worked on me. The dentist followed by examining itmy teeth, and then I was finished. Wonderful care provided per usual. I can only say good things about this staff. Thank you., Dental Staff, for outstanding job done once again. This is my updated review. Thank you. July 17,2023. Updated again. Visited again because of toothache. Left lower tooth. I need to return for root canal and crown. Thorough Instructions given by young woman at desk R/T next appointment. Extremely helpful. about all the facts.!Plans to return soon. this update is complete! Update.07/26/23. Root canal started.—2 hours—Dr Ben Liu—-awesome!! Today was day #2 of procedure.Approx 2 hours.Finally,day#3 will be in 3 weeks.Dr Liu is wonderful & kind.Tiffany ,assisting Dr Liu,has been great & accommodating to me! I have only wonderful things to say about this group-.the very best!!! Update 3rd visit for crown 8/25/23. This is the final visit. , And my tooth is crowned with a beautiful white crown. This was.a very pleasant experience! Definitely a positive one. All went well, and. Dr. Liu is awesome! Everyone who works in that office is very pleasant and professional! I am forever grateful that I found this dental group! update routine cleaning 9/18/23. Cleaning appointment. Very thorough! Extremely pleasant. All things are explained to me about my teeth., Etc. I am grateful to be here. Appointment made for December to maintain important visits Q3 months per procedure. 12/31/23 I have been retired for some time,& I struggle financially,and I have dental insurance for all of this work,or so I thought. I have been turned down to receive insurance on this case of root canal work and capping. . I had to pay out of pocket over $1000, thus, time had gone by, and this had accrued interest, so I will be paying for quite a while to Care Credit,. This is not the first time that I have been turned down for this insurance. I want to say Happy New Year to all!!! . Update:04/26/24. Crown was found to have split (fractured crown). I returned to have a bridge put in the crown site. Crown removed with lots of Novacaine added, and temporary bridge is put in. Dr. Liu worked on me today for quite a while, and he is wonderful & supportive!!! Temporary bridge done. I shall return in four months for permanent bridge. Per usual, everyone was supportive and explanatory about the procedure.. .. I cannot say enough good things about the staff in this office. Holly, who is the first person I see when I come in the office, explained to me what to expect In the procedure. Extremely helpful is everyone in the office !. Thank You!!! Where are my changes? I just updated 07/24/24. I had an issue with a temporary bridge, falling out at home, along with temporary crown, and I swiftly drove over to the office! First time I’ve ever had these issues with my teeth, so I was upset. Dr.Liu assisted me to correct it and renew it. Thank u ,Dr Liu!!!. 09/20/2024 Permanent Bridge replaced today—-YAY!!! Feels much better! Left Lower tooth area .thank u Dr. Liu et all! Staff is the best!. 05/21/2025 CLEANING :Professional cleaning done by Carolina today. She is a very pleasant & knowledgeable Dental Assistant!!! She took time to explain all things to me,& answered all questions that I had.Look forward to my next dental visit! Everyone working in this office is absolutely wonderful!!!❤️ 06/05/25 I just had a crown placed in my left upper tooth. Dr. Kina Is awesome ! Painless! Thank you!❤️
We appreciate your feedback, Maureen! We hope to see you again soon and we thank you for choosing us for your dental needs!
Fantastic experience: Jenna, the dental hygienist takes good care of my teeth, takes time and it’s thorough and experienced. Thank you!
Ivette, thank you so much. We're glad Jenna's thorough approach and attention to detail made a difference for you. She truly cares about her patients' dental health, and it means a lot that you noticed. We look forward to seeing you at your next visit.
— The AP Dental - Swampscott team
Fantastic experience: Absolutely wonderful experience here. The receptionist was so welcoming, my dental hygienist was incredibly knowledgeable and very kind, and the dentist was friendly. They had some super cool technology, too. I think this might be the first time I don’t dread going to the dentist!
Hi Corinne,
Thank you so much for taking the time to share this. We're thrilled that our team made such a positive impression on you—and we're especially glad our technology helped make your visit more comfortable. That shift from dreading dental visits to actually looking forward to them is exactly what we're here for. We can't wait to see you again.
— The AP Dental - Swampscott team
Fantastic experience: Everyone was exceptional friendly and educational . Dr. Lucretia, and her staff, explained several treatment option plans towards a better smile for me. They made me feel comfortable and confident in whatever treatment plan I choose and willingly to work dilentgly with my insurance co. I'm excited to start my Invisalign treatment then straight into "repairs" for that perfect Hahaha Well a year later I'm done with my Invisalign appts and couldn't be happier. The staff there are amazing!! But...I will miss the practice and staff bc they no longer accept my Delta Dental aid s....
Thank you, Lisa!
Fantastic experience: Love this place!!! Glad I made the switch from my old dental office. They are so thorough and I always leave a happy patient. I highly recommend them!
Hi Niyoshi,
Thanks so much for the kind words. We're thrilled you've noticed how thorough we are with our care—that's something we really pride ourselves on. It means the world to know you're leaving happy. We look forward to seeing you again soon.
— The AP Dental - Swampscott team
Fantastic experience: Found this Dentist office this year and am beyond happy with their service and professionalism. Dr. Erkina Sartbaeva is awesome, along with the assistants and front desk.
Jesse, thank you so much for the kind words about Dr. Sartbaeva and our team. We're thrilled you've had such a positive experience with us this year. Your trust means everything, and we look forward to continuing your care.
— The AP Dental - Swampscott team
Fantastic experience: Everyone at this office is professional, prompt, knowledgeable and especially friendly!! Dr Tina and Judy love love love the calming atmosphere they emote and then of course there’s the front desk! Cathy and Holly!
Fantastic experience: Carolina was amazing she was gentle and thorough. I will definitely be back. Thank you for doing such a terrific job.
Hi Jenn,
Thank you so much for taking the time to share this. We're thrilled that Carolina made your visit comfortable and thorough—that's exactly what we aim for. We look forward to seeing you again soon.
— The AP Dental - Swampscott team
Fantastic experience: Amazing! Best dental practice ever!
Fantastic experience: Dr. Kina had fixed my tooth and there was one more little question I had about it. She let me come in the very next day, looked it over, made a tiny adjustment which made me feel better, and was done in only a few minutes. Dr. Kina is a kind and gentle dentist and I’m glad to have found her.
Fantastic experience: All good.
Fantastic experience: Fabulous, fabulous...such caring, warm atmosphere with great advice on upcoming procedure... Dr.Kina is fantastic and await my next appointment with confidence and assurance of the best care in the world❤(and office gals are super fantastic)...
Fantastic experience: I enjoyed the visit ☺️ Great staff courtesy and they treat you very well I highly recommend Vinnin Square Dental Thank you George
Fantastic experience: Really nice people, I was having a problem to get on my appointment on time, and they are still accommodating me so I don’t have to reschedule the appointment.
Fantastic experience: I received excellent care at Vinnin Square Dental. This dental office gave me the best care when I recently had a get a crown.
Fantastic experience: Hadn’t been to the dentist in ages and the staff was welcoming, friendly, and professional! Shoutout to Jenna for making it less torture than it could have been!
Fantastic experience: They take care of both me and my husband's teeth. Very good customer service, my husband actually recently brought the girls back a vase of flowers for the office since they've been so good to him.
Fantastic experience: This was the most pleasant experience at the dentist office I have ever had in my 60 years. Friendly atmosphere professional they let you know ahead of time what they’re going to do what it’s going to cost allowing you to plan accordingly it’s just been a wonderful experience. I finally found my dentist. Thank you to the wonderful staff ! Highly recommend this office to anyone seeking dental care
Fantastic experience: Excellent team. Dr, Kina and staff are very professional and personable. Highly recommended for dental needs.
Positive experience: I always expect happy vibes whenever I go because my hygienist is very kind and helpful. Sadly though for this visit I found the receptionist lacking in customer care, a bit dismissive when I was questioning some charges for my family’s billing.
Fantastic experience: Great care. Fast. Caring and personable.
Fantastic experience: The staff were very welcoming, sweet, and funny! They do accept MassHealth for customers UNDER 21 years. I had originally went for myself (I booked an appointment online), but due to their change in policy about MassHealth, I didn’t get my cleaning, but they were able to do my sons first dental exam. Thank you for being so sweet ladies!
Negative experience: I hope you'll have better luck. My simple filling became unbearably painful the week after. I couldn't eat or sleep. When I went in, I was told it was normal and I was denied any pain medicine. A few days later my jaw above tooth became painful. I went back and was told now I needed a root canal ...but I'd have to wait well over a week. At that point I went for a second opinion and found an endodontist who could fix it immediately (once I finally got the referral letter, see below). Unlike at Vinnin he explained what was probably causing the complications. Unlike at Vinnin he also explained that it would need a crown after the root canal (I don't know if Vinnin caused this or not). Unlike at Vinnin he thoroughly explained the entire situation, the procedure and any potential complications. Unlike at Vinnin he used a silicone mouth damn so that I wasn't constantly gagging. To add insult to injury, I had to call Vinnin five times and the new dentist had to call at least four times to get Vinnin to provide the referral letter I needed to get a second opinion.
Fantastic experience: I am so grateful for the wonderful dentist and the team at this dental clinic. They are by far the kindest and most efficient clinic. The clinic helped me get a cleaning appointment when everyone in town was months away and in follow when I had a toothache, they saw it as a priority to fit me in within a day. The dentist was always very thorough and very helpful in explaining what the possible reasons could be
Fantastic experience: 1000% recomendable the best place to go, high quality work
Fantastic experience: Dr. Kina is an excellent dentist as well as kind and patient. A real gem! I highly recommend her and Vinnin Square Dentists!
Fantastic experience: My experience has been nothing but excellent they are so efficient friendly and gentle. I feel that they put a lot of time into the work that has to be done on your teeth. I am very satisfied you will be too..
Fantastic experience: Friendly, efficient, and gentle. I had a very good experience with their professionalism.
Thank you for your review, Gregory! It means a lot!
Fantastic experience: I never thought I’d ever say I enjoyed going to the dentist, but there ya have it. Great experience and excellent dentistry!
Fantastic experience: Super friendly staff, laid out a plan for my dental care so I know exactly what to expect!
Positive experience: I have been coming here few years now and so much turn around. The front desk needs to be more understanding when you can't currently pay your bill I know about. Telling me I will be calling the next pay to set up payment plan. I get she is during her job but when I explain I currently can't leave it at that. The front end each time I am in is a different person and always little party or talking, swearing at one point. Before someone had a dog at the desk . I go because I am close. Practice needs to be managed better.
Fantastic experience: Vinnin Square Dental dentists and staff are amazing. I cant say enough about the quality of their work. I am very happy to have found them as my personal dentist.
Fantastic experience: You are the best dentist we've ever been to, and I'm 64 years old!...Thank you for everything!!
Thank you for your kind words Brenda! We love having you as a patient with us!
Fantastic experience: Comfortable atmosphere love my hygienist she does her draw well just like the rest of the team
Positive experience: Every experience I have here is amazing. They make me feel very comfortable and it's always a quick and friendly experience.
Fantastic experience: On time
Fantastic experience: Wow! I haven’t been to the dentist since 2020 & let me tell you…Jenna did an amazing job at cleaning my teeth! She got all the tar that was stuck on my teeth for 10+ years. She was quick but efficient and asked how I was doing during the whole process. If you’re debating on where to go, you’ve just found your new place!!!
Negative experience: Beware of “Promotions” The dental office engages in false advertising. I called to take advantage of their new patient promotion advertised on their website for $120 for X-rays, cleaning, and an exam (no fine print or expiration date on the coupon). However, the staff member (who was not very friendly) stated they forgot to remove the promotion from the website and the site was under construction , even though I could clearly see it while speaking with her. I stated I’m on the site now and looking at the promotion advertised and she said oh yeah well we are removing it now…. (3 hours later and pricing is still listed on the website)… ***They refused to honor the advertised price listed on their website and instead wanted to charge us close to $500 for a new patient appointment for my husband who was a new patient. Bait and switch.
Fantastic experience: Dr Fu and the entire staff are great. No one loves to go to the dentist, but they do their best to make it a great experience.
Fantastic experience: Excellent All the way around and listen to my concerns
Negative experience: Dentists seem to be fine but customer service is ridiculously irresponsible and not caring whatsoever. It's almost impossible to get someone on the phone. And they would transfer your appointment for the later date even if you are in pain and need immediate attention. Never ever will go back there again!!!
Fantastic experience: First vist here. Very clean felt safe. Everyone was nice, will be going back .my husband too.
Fantastic experience: Dr, Lucy cemented my crown back on and my visit with her, went without a hitch! Five stars to Dr. Lucy and her assistant.
We are so glad to hear you are healing well and 5 stars means a lot! Thank you, Lorna!
Fantastic experience: The nicest staff the hygienist was so nice made you feel really comfortable!! Definitely going back there and will refer people friends family etc.
Fantastic experience: In for a filling. Fast. Painless.
Fantastic experience: Very good dentist. Very patient staff. Good experience given the fact that I am terrified of the dentist.
Fantastic experience: Dr Lui provided expert care. And the hygienist Anaan was also first rate. Thank you both for making a scary experience painless.
Fantastic experience: Friendly and thorough!
Fantastic experience: The doctors and staff here are amazing! They make you feel like family and comfortable no matter what. Hands down the best dentist I’ve ever been to!
Fantastic experience: Excellent staff; very helpful and professional.
Fantastic experience: Wonderful,clean,and knowledgeable
Negative experience: Went here for a cleaning. The hygienist was rough and when I asked for a night guard, they took my scans and I haven’t heard back anything in 2 months. I’ve left 3 voicemails and can’t get a call back. Will be looking elsewhere for dental services.
Hi Christopher. Thank you for your review. We are deeply sorry to hear you did not have a great experience at our practice and would love the chance to fix this! We will reach out to you by phone to discuss this further and see how we can improve.
Fantastic experience: Love my hygienist, she is awesome
Fantastic experience: Great place! Had a crown pop out and they put it back in for me, no charge. They stand by their work. Also very clean office.
Fantastic experience: Always a nice experience despite my fear and nervousness with dental procedures. Would highly recommend to anyone looking for a dentist in the area.
Positive experience: I had originally posted a critical review of Vinnin Square Dental after a not so great experience regarding the need for a crown over the holidays. While I understand that everyone can have off days, including myself, I want to express my gratitude over the manner in which the dental practice handled my follow up care. While I do still feel like I did not have a good experience with the first dentist, hygienist, and office manager, I do appreciate the manner in which the second doctor approached my care and was thorough in explaining what I could expect afterwards. It’s the little things that matter, especially when experiencing something that is out of your hands and you are placing your care into those of someone else’s. I was very upset and I voiced my concerns. As customers and consumers, we have that right. If the caregivers and support staff really do care, they will meet their patients where there are, and hopefully will treat them with courtesy, compassion and respect, and not use passive aggressive phrases, such as “I’m sorry that you feel that way.” As if to suggest that someone’s feelings or their experiences aren’t valid. That type of response doesn’t belong in any service industry, or anywhere else for that matter. If my review means that I will no longer be welcome at the practice, then I guess that means my experience there doesn’t matter. My hope is that we can come to an understanding of mutual respect and can figure out how to create better interactions in the future.
Fantastic experience: The Doctor Who did my filling, and then dental assistant, was very sweet and helped my anxiety
Fantastic experience: Very friendly and kind staff! Got to the root of my problems and clarified them!
Fantastic experience: My hygienist was awesome and she did a special water cleaning to remove the stains on my teeth. The results are amazing. Thank you.
Fantastic experience: very caring staff make you feel comfortable Dr Fu and Judy are amazing the front dest is absolutely wonderful honestly the whole staff makes you feel comfy
Fantastic experience: I had the cute little asian dentist. I have trouble with last names. Best dentist ever. Kind and well educated doctor. Lou is tops aswell. I always leave thinking how great they are with people and how they do such quality work.
Fantastic experience: So fantastic at this dentist, I'm very pleased with the kindness and support provided on my first visit.
Fantastic experience: Staff is very friendly/ welcoming and patient.
Fantastic experience: Very professional and they do an excellent job!!
Fantastic experience: It was a calming friendly experience with Melody who was very professional. Pleasure coming to the dentist with Melody and Dr G.
Fantastic experience: Just had my biannual teeth cleaning from Jen . Who always does a wonderful job ! Very caring, thorough, professional and pain free. Will definitely recommend
Fantastic experience: Great place and Great dentist
Fantastic experience: They're efficient and friendly. Every interaction I have with them tells me that they're on my side.
Fantastic experience: Excellent customer service! Hygienist is totally a perfectionist!
Negative experience: This dental practice engages in deceptive and misleading tactics. I will be reporting them to the Public Health department. I originally cancelled my appointment, but they set up a appointment within two days for me without my consent. They charge $50 for cancellation fee within 48 hours. I enquired if the cleaning appointment would be fully covered by the insurance since I maxed out for the annual co-insurance benefits. They told me it would cost $0 even though they knew that I maxed out with co-insurance. So now I have a bill for the appointment that I didn't set up and was misled to believe it would cost $0. This has happened with other people that I know who went here. Also, one time instead of a doctor who must do post cleaning check up, they had one of the regular dental hygienist (who put a white coat to give false impression) do the check up and gave me incompetent and incorrect information. Stay away from this place. They are just concerned with making profits.
We are sorry to hear that you have not had a good experience with billing and insurance. We are happy to discuss any concerns you may have over the phone.
Fantastic experience: Wonderful dental care! Melat is gentle, thorough and lovely to chat with. Love this place!
Fantastic experience: dr lui is an excellent and honest communicator.
Fantastic experience: On time. Professional and friendly care!
Fantastic experience: Dr Liu is great. Best root canal I ever had! And unfortunately I have had a few. Everyone in the office is a professional and it’s the cleanest most orderly office I’ve ever visited.
Fantastic experience: The best tooth extraction I’ve ever had
Negative experience: I would give this office 0 stars if I could. I left the office once before and for some readon decided I should go back. Nope. They have a 48 hour cancellation policy and if you cancel within 48 hours, the will charge you $50. Covid? $50. Brakes go out on your car before the appointment? $50. My FAVORITE part is they call to confirm your appointment at 24 hours. If you have to cancel by 48 hours, why wouldn’t you call 48 hours prior instead of 24 hours prior? Not to mention, last time I went there they told me I need invisalign when I have never needed braces in my life. All they want is your $$$$.
Thank you for your feedback and we are sorry to hear you didn’t have an exceptional experience with our office. We try our best to confirm appointments by sending text notifications and emails ahead of time to confirm appointments way in advance. This has been our cancellation policy that we request 48 hours notice in advance to ensure we are able to rebook that appointment for a patient that may need to be seen. We understand that unexpected things happen and always are happy to find ways to accommodate all our patients.
Fantastic experience: Always pleasant and helpful besides being professional. Three things you don’t always find in combination. Thank you.
Fantastic experience: Excellent atmosphere and friendly staff. The dental hygienist I had, Jenn, went above and beyond for my cleaning and did so efficiently.
Fantastic experience: Kind and gentle and great at what they do!
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