University Dental Care

Fantastic experience: Well everything I hoped for. Gentle and understanding. Communication is awesome. When and if they have openings they contact you to see if you would like to come in early are what ever your reason may be. Excellent staff friendly and clean environment. Also have products to purchase and I love that

Fantastic experience: Dr Kolonda was amazing. I have a fear of the sound of drills. He was very thoughtful and considerate. We took breaks and I would do it all again when given such care.

Fantastic experience: Actually this place leaves me surprised, I love their attention, everyone does their job very well especially the dentist who removed a tooth made it super easy I didn’t feel any pain, I think they do an excellent job. I congratulate you very much, keep it up

Fantastic experience: They where patient and kind

Fantastic experience: Dr Kolanda and Cassie were wonderful. Cassie went above and beyond my expectations. The both of them were very supportive in all the dental procedures that I needed. I would recommend University Dental Care for all your dental and gum issues.

Fantastic experience: Everything went smoothly, and people are nice.

Fantastic experience: I've never been a huge fan of the dentist & haven't gone in quite some time. I unfortunately had 2 molars crack within 3 days of each other & had gone to Aspen Dental because they were able to get me in quickly. Needless to say once I knew I had a little time to work with, I searched for a different place for treatment. I am SO GLAD I found this office. From the moment I walked in the door I knew I made the right choice. I didn't get the names of the ladies at the front desk but they were wonderful. Cassie was amazing and explained everything to me. Emma came right behind her when I was able to get things done the same day (pleasant surprise) and was just as great. Larissa ended up helping through the end and she was great as well. I can't speak highly enough of Dr Kordi. He has a wonderful bedside manner and I didn't once feel like he was trying to get me to do things I didn't need to do. He made sure I was ok through the entire procedure and was done much more quickly than I anticipated. All in all this was a truly wonderful experience and I am so thankful that I found this office. Thank you all!

Negative experience: One dentist told me I had multiple cavities, but I went to a different location and they said I had none. Be careful with these visits — they will have you paying for work you don’t even need.

Fantastic experience: Today was me & my daughter’s first visit. Very happy with the staff and service we received. Office was very clean. We will be going back!

Fantastic experience: My only regret is not coming to this establishment sooner. I have absolutely no complaints. Nice and friendly staff who feel like family and the most thorough cleaning I’ve had in years!

Fantastic experience: The staff and doctors are thorough and caring. No one reacted in a judgemental way. I was treated as a human being and that is much appreciated

Fantastic experience: Love this place! Stephanie has great customer service! Linda does an excellent job with cleanings. The whole staff is amazing!

Fantastic experience: Way better than last time! The staff was nice and respectful while cleaning my teeth.

Fantastic experience: Lynn ,Stephanie, and Dr.Ruvinov were so nice and gental. I will be coming back. And will be sending my family and friends their way.

Fantastic experience: I had a fantastic experience today at the University dental office. Everyone was very friendly and professional. I would definitely recommend this place for all your dental needs.

Positive experience: Very professional and fast service!

Fantastic experience: I've been coming here for years, great place and friendly people!

Fantastic experience: Hats off to this dental office. They are absolutely amazing. Very professional and understanding. My wife and I can't give enough credit to everyone at University Dental. Thank you, Phil and Darien

Fantastic experience: Emma was so nice and welcoming. Thank you.

Negative experience: I been going to this office for over five years. My outside an occasional lecture about my flossing my back teeth my experience was good. My first issue was although I conformed my appointment by text, I received a rude voicemail saying if I didn’t confirm my appointment they wouldn’t be able to hold my spot. I called and the one answered the phone said it was already confirmed my text. Came in everything was going ok. Music was great. I questioned about laying head down because sometimes they leave you in the position why prepping or talking . When I’m on that position a long period of time I get a little sick . I thought we moved past that . The hygienist ( older lady) looked at my shirt which said pray 3 times we small talked a little. Mind you most people nervous about the dentist. She drilled me about flossing my back teeth good or often enough . While cleaning my teeth she starts to cough a lot . I did turn my head quickly because if she’s using her same gloves to cover her mouth to clean my teeth I’m concern. She started yelling at me “ what’s your problem “ you had an attitude since you been here” I responded I haven’t said anything . ( I literally didn’t have much voice that day anyway) she said the little you said. Then she mocked me pray pray pray etc yelling . I said don’t do that. I asked her is that how you always talk to your patients. She said yeah when they are rude. I said wow. She yelled other stuff too. I was so shocked because I work in healthcare and our code of conduct wouldn’t allow me to ever speak to a patient like that .i tried to overlook this thinking maybe because she’s older but as an older person she should know how to talk to those she serve.

Positive experience: Edit: the practice eventually did get back to me and met me in the middle with billing, so I will add two stars back. The price of getting fillings here was about three times the "estimated" price. I called their billing department to dispute this and they said they would "look into it" and never called me back. Go elsewhere for your dental needs. My husband uses Denzel Jines and never had this problem.

Fantastic experience: Staff is great and professional. Highly recommended!

Fantastic experience: They are very nice and so helpful at this dental office! They work with you when procedures are very expensive, they are very thorough, and they answer all your questions. I highly recommend if you are looking for a great dental office!!

Fantastic experience: I absolutely love this Dentist office. Everyone is really kind and good at their profession.

Fantastic experience: Amazing staff and Doctors. Highly recommend.

Negative experience: Love being lied to by the staff. 2 months ago I said I needed a crown put in from a root canal. They agreed. It was an agreement that the next time I would see them, 1 MONTH LATER, that I would be getting a crown. NOPE. Just x-rays and piss poor excuses. Then when they schedule me on a date I explicitly said wouldn't work because of an ortho appointment, they reschedule me ANOTHER MONTH later. I basically told them my problem 2 MONTHS AGO and their response was WE'LL DO IT 3 MONTHS from now.

Fantastic experience: I was having some extra anxiety about having a tooth pulled today.The team at University Dental Care showed me so much kindness. Such as preparing me for everything to expect in advance, encouraging me when I ended up crying anyways, and most of all reminding me to take deepth breathes throughout the procedure. I've had some real bad experiences at the dentist. This was by far the best. Oh! And I also got an awesome pen gifted to me as well!

Fantastic experience: Best dentist I’ve ever been to! Linda was very helpful with the cleaning and the main dentist did my filings quickly, highly recommend!

Fantastic experience: Absolutely love this dentist office. There's no long waiting time. Dr. Mayfield/ Dental assistant's listen to the patient and have a Great personality. Overall just a wonderful office staff including the front desk staff. Best dentists office thus far!!

Fantastic experience: I love this dentist the staff they are very nice and I made them my primary dentist today I am excited for them to work on my teeth and get me back to being healthy lol I would highly recommend this dentist

Fantastic experience: They are professional, kind, thorough and always make sure you are comfortable.

Positive experience: Staff and doctors are very helpful and experienced in what they provide.Good atmosphere!

Fantastic experience: Very friendly and polite. My children were comfortable.

Fantastic experience: Always friendly, always making sure patients are good. Very, very lovely staff building is nice. R clean and the doctors are wonderful. I really love this place. Have a Merry Christmas.

Fantastic experience: Everyone in the office is friendly and excellent care is provided.

Fantastic experience: We had a wonderful first time at University Dental Care today.

Fantastic experience: The employees were very professional and courteous. Dr. Mayfield was very good with his skills. I would recommend your services to family and friends for the future University Dental Care thanks for all you do.

Positive experience: Very nice office with knowledgeable staff. Very nice and welcoming atmosphere and up to date equipment.

Fantastic experience: Enjoyed everyone from my dental hygienist, the dentist and the front desk personnel! Great experience!

Fantastic experience: This was my second visit and I continue to be pleased with the quality and level of service at University Dental Care.

Fantastic experience: My experience with this dentist office is always pleasant. I have referred several family members and friends also. Dr. Sam and his staff is very patient and knowledgeable. Keep up the good work!!

Positive experience: University dental do very nice work. I usually go for teeth cleanings an X-rays. Just had a crown put on. Didn't need pain blocker. Very good work.

Fantastic experience: Excellent service and always on time with appointments.

Fantastic experience: The hygienist was very friendly in had great communication in gave me great educational dentist support .the doctor gave me a great ideal of my overall dentist health thank you. Kenisha Nelson

Fantastic experience: That was an awesome experience today I look forward to my visit in two weeks!!!!

Fantastic experience: Initial visit was very welcoming and assuring that I am in more than capable hands and care! ( Dr. Kordi) Complete details explained (Cassie and Regina). I am confident that my procedure will go well, though I am nervous.

Fantastic experience: Excellent work, people at the office are very nice and friendly. Regina is very helpful and very nice to talk too . Love the office

Fantastic experience: Very comforting and personable If you have to see the dentist that’s the place

Fantastic experience: The doctor is very patient and nice when do the regular hygiene.

Fantastic experience: Staff was very friendly and professional. Dr. Mayfield was very gentle and considerate ..will refer my friends

Fantastic experience: I can't wait to get n to get help on two of my broken teeth ..so pain full can't wait

Fantastic experience: Very professional and the amazing staff and I must say Very Very clean environment and I will highly recommend this to family and friends

Fantastic experience: Last Friday, I started having mild tooth pain; I got through the weekend, and first got up early this morning to go to a different dentist, only to find out that they were not accepting any more walk-ins. When I got back home, I typed in dentists close to me.; I called the first number that came up on my screen. She told me that they could see me later today. Little did I know that I was five minutes away! I pass this dental office everyday!! CAN WE ALL SAY, LOCATION, LOCATION, LOCATION!! The front desk "Queens" were very professional and not cranky, or narcissistic, like other dental offices that I've visited. The dental hygienist was a very goodhearted person! Her energy was very loving. The dentist came in and saw that I had a fractured tooth, and suggested that he pull it. It took a while, but he got it done. I think I was more afraid than anything because I have a great fear of THE DENTIST OMG!! My entire experience was amazing! I'm thankful that they did not make me wait until another day! THANK YOU ALL!

Fantastic experience: When you go to the dentist, you are already apprehensive. Dr. Kordi and Ivy eased that apprehension. Thanks so much!

Fantastic experience: OMG I LOVE THIS OFFICE!! This was my 1st visit and the staff is AWESOME!! Melanie and Christina welcomed patients with a smile. My hygienist, Ms. Debbie was amazing. Explaining everything she was doing and why. And she is funny!!!! When her assessment was done she called in Dr. Mayfield and Wow he looked everything over and immediately set up a treatment plan. I'm so glad I chose this office as my last DENTAL OFFICE!!!!

Fantastic experience: I love...love ..love... University Dental. The staff is very helpful. Evey visit I'm greeted with a smile. Melody is soft spoken, but she is the biggest sweetheart and she gives the best hugs. She is very understanding and easy to talk to. The new Dr was very helpful and knowledgeable and very very very easy on the eyes. He is fine. He did take care of me and I greatly appreciate him and his team. ❤️

Positive experience: Was seen 6mins after appointment time atmosphere clean calm staff nice an professional was n 4 teeth cleaning hygienist very professional so was dentist explained procedures needed answered all questions friendly group

Fantastic experience: Just have to share what a positive experience I have had with Melody at University Dental Care. My husband was in a great deal of pain and she was so helpful to work him in on a holiday weekend. So nice and caring. A true example of excellent customer service!! Bravo Melody!!!

Fantastic experience: excellent customer service, a sense of humor, all around good experience.

Fantastic experience: Good customer service good Hygienist teeth feels like their actually clean don’t have to wait very long to be seen will work with paying out of pocket expenses

Negative experience: I was trying to get through the door with my wheelchair bound sister who’s appointment it was. Neither of the ladies sitting behind the desk watching lifted a finger to help. Desk staff very immature and not helpful at all. My sister needs almost 4000$ worth of work done which her insurance pays 100%. Considering taking her else where because of how todays visit went.

Fantastic experience: I have teeth clean at University dental. Nice people there.

Fantastic experience: The front desk staff is friendly, helpful, and professional. Tonya, the hygienist, is very thorough yet gentle, both informative and simple. My service was great!

Fantastic experience: The receptionists were nice and polite. My hygienist, Tanya, got my teeth real clean. The doctor asked questions to get to know me more as a new patient.

Fantastic experience: The pharmacy called about the medication and they didn't get a return call from you didn't know you were closed on Friday so call them to today.

Fantastic experience: I just started going here, they are definitely professional and paid attention to detail. Very nice staff and facility

Fantastic experience: I’ve njoyed every visit.I love the staff,super helpful and supportive in every way

Fantastic experience: The dentist was really nice. The process of scheduling was very smooth also.

Negative experience: This was my first time coming here as a new patient and I was highly not satisfied. I arrive 5 minutes before appointment and did not get seen until 25 minutes after. Then the lady in the front office had my I.D. and insurance card for the entire appointment. I was seen and never got my teeth cleaned which was the purpose of the appointment. My appointment lasted 1 hour and 40 minutes just consulting and pictures took to talk about my teeth but again that wasn’t the purpose of the appointment. When I got to the end of the appointment, my insurance was still not ran and I had to wait another 5 minutes until the front desk receptionist finally told me my paperwork was ready. I will not come back. I don’t recommend this place if you’re a first time patient.

Fantastic experience: From the receptionist, to the nurse , then the dentist I will give them all 5 star+!!! This is by far the best dental office I have been in. Very clean. The beautiful smiles that greet you first & the side conversations we have are all very professional and good! May God continue to bless all of you & I will refer anyone to visit.

Fantastic experience: I've been going to University Dental for a few years now and I continue to be impressed with their friendliness, professionalism, and knowledge. They always take time to make sure everything is explained clearly, and they have answered every question I've had, and plenty of others I hadn't yet thought of. I definitely feel like I'm in good hands there.

Fantastic experience: Dr is experienced and informed. Staffing very nice to you

Fantastic experience: Been going here for decades! Awesome team! My whole family goes here. They provide great care.

Fantastic experience: Went in with a broken tooth and they were so nice, patient, and kind. It went so quickly I didn't know it was done. Thanks for the blessing.

Fantastic experience: They were caring and helped me get my mouth back in order

Fantastic experience: All of my visits have been delightful, if that makes sense; the staff are comforting & professional & helpful!!!

Negative experience: I’ve been going here for years since 2014. Every year there is some mix up with me & my family’s contact information where the office staff calls one of my family members regarding someone else’s bill, service. Today I was provided a bill for $351 from 2018, when I’ve been coming to this office twice a year since 2014. No one ever told me of this bill, so where did it come from? Out of the blue? On top of that I was late for work waiting for an itemized bill of this hidden charge from 5 years ago that is beyond me. Anyway, current waiting on a call back to get this all straightened out. We shall see if they hold their end of the deal in regards to following back up with me. My hygienist Linda however is amazing.

Fantastic experience: Great experience. Staff very professional. Dentist is personable, empathetic and knowledgeable.

Fantastic experience: Dr Mayfield and Julie are the best Recommend them any day

Fantastic experience: The customer service was awesome when making my appointment. I was able to get seen the next day. The hygienist was so friendly and understanding of my concerns. The DR was honest and gave me the best option for getting a tooth pulled. I will be back and recommend them to others.

Fantastic experience: Everyone here is friendly & professional! The Dentists, hygienists, assistants are all skilled & informative, along with the office staff. The office is efficient, clean, updated & affordable.

Negative experience: This place is not good I do not recommend it for anyone, they are fishy in Taking your money including the financial manager they have, I did not liked the hygiene of the tools and equipments they use, did not liked neither Dr Samir Ravinov nor Tatiana the hygienist.

Fantastic experience: I had a wonderful experience. The staff is nice, kind, and professional.

Negative experience: You seem like you make false claims to milk a person’s insurance. I’m waiting for my bill I already talked to my agent. I don’t trust you and your prices are ridiculous

Fantastic experience: Beautiful staff every time I have gone a wonderful experience.

Fantastic experience: Everyone was Exceptional nice Friendly. Doctor informative helpful.The Orange Shirt At the Front Desk ❤️❤️❤️❤️❤️❤️

Fantastic experience: I had a crown that just didn't fit right with some irritation. The dentist redid the whole crown got me a new one, no charge.

Fantastic experience: The staff is always polite and friendly. The nurse tells you what she is going to do before they do it. Dr. Alan always has a smile on his face. Asking how your day been. Then ask are there any concerns. Then he will say let's get started and begin saying what he is doing and during the procedure he will say how are you during are you okay. University Dental is a good dentist to have.

Fantastic experience: The staff is always friendly, knowledgeable, and absolutely amazing!

Fantastic experience: Good morning my name is Blade I recently had a dental appointment at University Dental Care . I enjoyed being at this dental care. The greet staff was very knowledgeable especially helping me fill out my paper forms on their tablets. The dental assistant was very professional and caring. She took her time and explained all the answers to my questions. When I met the dentist he took concerned time with me…not rushing me. He referred me to another dentist for the type of dentistry I will need. I will be coming back to University Dental Care after my dental surgery has been taken care of. Their office is very neat and the initial area in the building is actually huge with sectioned off dental rooms. I will be back mainly because the dental sections rooms are VERY, VERY CLEAN! I felt VERY, VERY comfortable also. Thank you….Blade

Fantastic experience: I love her!! She I'd so much fun, the laughter. I would be so disappointed if anyone else has to clean my teeth, and I can't remember her name. She has cleaned my teeth the 3 times I've has them done, maybe 4

Fantastic experience: Wonderful office of professionals. Staff is always pleasant, friendly and extremely helpful. Have always had a good experience during every visit

Fantastic experience: Lillian said everyone at the office was so nice! Her hygienist Debb made her feel very comfortable!

Fantastic experience: I am always nervous when going to the dentist. This dentist and helper were very calm which helped me a lot. I am glad the hard part of getting a crown is over. Thanks to the dental staff my experience was good. I'd say great, but it's the dentist. Lol

Fantastic experience: The people to know the place to be. For any an all your dental needs start a relationship with UDC. Believe me they take care of their own. If, you are their client they will not let you suffer they’ll have your back by supplying your needs. I woke up with a problem they worked me in. It was an abscess that needed attention. I feel better already.

Fantastic experience: We have been patients of Dr Uelk for many years. When he retired he referred us to University Dental. We reside in St Charles and did not realize how far we had to travel. My dental hygienist was friendly and very thorough and gave me the best cleaning I’ve ever had. Dr Mayfield was professional and pointed out some problems. I just wish you were closer to us. The older we get the farther things become. Thanks, John & Diane N.

Fantastic experience: Great surroundings friendly, attentive staff! Very professional I highly recommend!

Fantastic experience: It's a wonderful family Dentist. I will recommend people. Very kind people.

Fantastic experience: Very helpful and also Monica at the front desk is very helpful and also all the hygienist are awesome and very helpful and polite this never changing dentist again.

Fantastic experience: Have tried others since my dentist retired, and these ppl are great. Made me feel comfortable & great cleaning