Aspen Dental - Cherry Hill, NJ

Negative experience: This business is a complete scam. I went here rather than my usual dentist because they had a “ton of availability.” This should have been the first clue about their dubious practice and a lack of trust from their community. During my visit, the dentist and hygienist completely depended on AI assessment of the xray imaging rather than their own clinical assessment during my exam and made up diagnoses of periodontal disease and early cavities on someone who regularly brushes their teeth and flosses. And then they quote a $1000 deep cleaning. I had my suspicions on how valid this assessment was based on how much they were depending on the AI read rather than looking at the xrays themselves or even looking at my mouth and so I made another call to my regular dentist. I was able to squeeze into an appointment with my regular dentist and without telling them the context, just mentioning that the dentist I went to didn’t do the cleaning but they did do the xrays, they looked at the same xrays and importantly physically assessed my oral health and reported that my teeth and gums were completely fine aside from some regular plaque build up. No periodontal disease, no cavities, no $1000 deep cleaning. After looking at some reviews with similar stories from other patients, I can confidently say this dental practice is a disgrace to the practice of dentistry and just here to take your money rather than properly care for your oral health.

Negative experience: HORRIBLE DENTAL EXPERIENCE. My appointment was at 1:30. I wasn't seen until after 3pm. My appt. ended after 4pm. At 5pm I called because a prescription had not been sent been sent to CVS. Aspen closed at 5:pm. I decided to drive there to see if someone was still there so I could again ask for my prescription to be sent to CVS. I asked the dr to prescribe IB 600/800 for pain and he told me no. Go home and take the 200mg advil that I was already taking. I asked for the name/number of the dr who manages that office because e is being rude to me and he told me he is the boss. I again asked for the name and number of the person above him he said...ma'am I need to ask you to leave before I call the cops. I said sir Im simply asking you for a name/number of someone above you. And He continued to threaten me with calling the cops. Its this type of behavior that baffles me. Im talking to you in a sweet & calm voice, but yet you a 6ft. tall man considered me a 5'2" Black woman a threat because I asked for the name/number of someone who is above you. Im so tired of non Black people trying to make themselves a victim after they've exhibited rude, disrespectful, obnoxious, etc. behavior. I even asked him for his name and he said my last name is Lee. I said what's your forst name he said I guess Ill give you Tom. At this point, I dont even know if his name was really Dr. Zhuofan Li. HE HAS A NASTY ATTITUDE. HE IS RUDE. DENIED ME A PAIN KILLER FOR MY TOOTH. IN MY OPINION, HE IS A POOR EXCUSE FOR A DENTIST. And I will NEVER go back there again. The WORST experience ever. I DO NOT RECOMMEND THIS OFFICE OR THAT DOCTOR.

Positive experience: Ashely was amazing and made me feel super welcome.

Negative experience: The worst dental office ever! Scheduled an appointment and had to reschedule and still didn’t get one! They are completely useless!

Negative experience: The place advertised fixing dentures on spot , once u get there they want to do X-rays and charge in advance for them even before fixing dentures Another con

Fantastic experience: The Staff is SUPER friendly. The ladies up front May front, but we're cool, and the Assistant was Efficient as was the Doc. It's Clean with plenty of parking and it feels like they all have rehearsed their parts to perfection. 5 straws.

Positive experience: It was very nice. Everyone was so nice. I was a nervous wreck,and they all made me feel so calm. Thank you

Fantastic experience: Loved the Tech Jay…. She was a doll, and I liked the dentist as well. I will be calling back for an app.

Negative experience: I used Aspen in Cherry Hill NJ for my upper denture. They were fantastic. I went recently for my lower. They are now under new management and the service was horrible. I sat in office for 1 hour for xrays and after I was told no one had time to speak with my about my treatment plan that they would call me. 2 weeks still waiting on that call. They also sent me a bill after 2 years stating I owed $545.00 for services I have paid for already. I asked for someone to call me about those charges. And no response once again. The dentist was not very personable and seemed to not want to talk about different option. Highly disappointed. I will not be returning.

Positive experience: I wanted a more detailed explanation of my treatment (clear step by step) from a trained professional. No surprises and highly qualified. I had oral surgery painless fast but don't sacrifice effective and safe for efficient and fast. Still a work in progress...

Negative experience: I dont know if something was done wrong or what but i recently got fillings done and immediately my mouth started hurting and hasn't stopped and it's been about a week or more. Im talking pain level between 1 to 10 an 11

Negative experience: Made it back here after some delays due to insurance mess ups from the office and the Aspen Central office. Found the Dentist I saw to be condescending and did not seem to read on my chart that I have a major phobia of the dentist. Then spent over 15 minutes waiting to be called over for scheduling. If I had not already put down a lot of money I would consider going elsewhere.

Positive experience: Got me in and out quick but did not fix the issue. Staff was friendly and fast.

Fantastic experience: Good service. Professional and thorough. Highly recommended.

Negative experience: Place sucks I came here for a check up I had a scheduled appointment a week later the dentist office called the night before to confirm the appointment I get there the day of my appointment and unfortunately I was not able to be seen due to dentist leaving early no one called and said anything until I got there next appointment ain’t until a month later I will be changing my dentist

Fantastic experience: Every Aspen Dental office i’ve been to has been good and every employee working there truly does care abt their patients, however i have to say specifically this location, THE STAFF IS TOP TIER. to the managers, dental assistants, to the receptionist they make you feel so appreciated and prioritized there! highly recommend coming to the Aspen Dental in Cherry Hill!

Fantastic experience: Excellent experience! Kinjal was professional, friendly, and very thorough. She made my cleaning comfortable and answered all my questions. Highly recommend!

Fantastic experience: They were very good to me and explain everything they where doing.

Negative experience: The place is clean but the workers are not professional I felt like they didn’t know what was doing I felt like I waste my time they couldn’t help I call for what I was looking for got there they couldn’t help waste of my time

Fantastic experience: Had to walk in and ask to have my upper denture fixed because it cracked. They took me right back and had the lab tech look at it. It took a few hours but they fixed it perfectly! The staff here is great and always going the extra mile!

Negative experience: Have been going to Cherry Hill Aspen Dental for a few years now. Was great at first for a while, but lately have realized that i have a new dentist each time i go. I have been to this place almost 17 times in the last 3 years, so ive been there a lot. Last visit was a nightmare. The dentist was rude and didnt seem like she knew what she was doing and it left me very uneasy. Turns out they use dentist fresh out of dental school at thier locations, so you constantly have someone new working on you. I dont care for that because i like to establish a relationship and trust with my dentist. Needless to say i might be changing to a private practice.

Negative experience: Aspen Dental can do routine work, but the second something goes beyond the standard they don’t deliver. I had a crown that took over two months to get placed. The process was brutal. They gave me a filling that started to hurt after and just gets more painful over time. They have trouble processing my insurance and will not call them to resolve the issue while simultaneously not listening to me when I spoke to my insurance. The dental hygienists are nice and Tori in the front is helpful, but, ultimately, if I’m coming back to the office every couple weeks for months on end, then there is an issue that can’t be resolved by nice smiles. I gave them many chances, but, at this point, I’m fed up. If your teeth are in good condition go there. But if you need some work, might be better somewhere else.

Negative experience: Terrible experience. I was told my visit would only cost about $29 with insurance, then after the appointment they charged me $170 for X-rays I never specifically asked for and were never properly explained to me. Very misleading billing practices. They tell you one price to get you in the chair, then surprise you with extra charges afterward. I would never trust this place again.

Negative experience: They are really slow! Had an appt for 3 and didnt get taken to the back until 4pm then they tell ypu theyll be right back and have you waiting for another 30-60 minutes in the back. Do not go here. Very unprofessional!

Fantastic experience: Professional staff,experienced Denist, reasonable pricing and pleasantly friendy experience. Highly recommend

Fantastic experience: Excellent Service from start to finish would definitely recommend them for their services

Negative experience: The place Was not clean. There were short curly hairs on chair with water stains all Over the chair . Imagine getting your teeth cleaned on that chair , so Big no . But the staff who was there taking xray was extremely nice also the dr. Was good .

Negative experience: Aspen Dental is the used car salesmen of dentistry. I want my dentist to clean and care for my teeth, not perpetually try to up-sell me on services and payment plans. Didn't choose a service with the hygienist? The dentist will try to sell it to you. Didn't choose a service with the dentist? The billing team will try to sell it to you. Didn't choose a service with the billing team? You'll receive texts and email near-daily(!!) to try and sell it to you. I am one and done with Aspen Dental.

Negative experience: Make sure to check if they’re in network before getting work done because they’ll say insurance covers it, but won’t tell you they’re out of network which negates it. They’ll just send a $750 bill a couple weeks later with no explanation. My insurance provider agreed that this is scummy, but not unusual for Aspen. Please learn from my expensive mistake and check for in-network providers before getting lured into an unexpectedly expensive treatment by another greedy healthcare provider.

Fantastic experience: Best place to have your teeth cleaned up. My dental hygienist, Kinjal Dave is very careful and meticulous. She does a very great job. Thank You Kinjal

Fantastic experience: Great experience with hygienist Kinjal. She was professional, gentle, and very thorough. She made the whole visit smooth and comfortable. I would definitely recommend her!

Fantastic experience: I had an appointment for a consultation for Motto clear alignment treatment. Jay (dental assistant) was amazing to work with. She was very kind, personable, and knowledgeable on all the treatments offered at Aspen Dental. Overall, I had great experience from start to finish.

Fantastic experience: Check in is fast, and the dental hygienist really did a great job! She explained everything in detail and cleaned my teeth very well, definitely recommend:)

Fantastic experience: The staff is all friendly but wish the wait times were more reasonable.

Fantastic experience: RDH Kinjal is absolutely adorable! she’s given me all the information I needed for my oral health. I 100% recommend her for your teeth cleaning! couldn’t have asked for anyone better.

Negative experience: First time there i thought they were gonna be affordable since they offered 29.99 for exrays and I was paying cash, but not the case . I came in for a small chip in my front tooth and after the examine and exrays they racked up a list of stuff I needed when all I wanted was my tooth fixed so now I ask for the price to fix the chip. She said 421$ that outrageous. This chip is from 5 yrs ago that I fixed myself with dental composite and lasted 2yrs and cost me 29.99 . They rip you off because they know that we need this service and have to have stuff done. All am saying is be reasonable with your pricing .

Negative experience: They are always running behind (30-45 min) for appointments, after confirming the date and time with you multiple times before your appointment). I also always have additional charges than what they tell me I will have. Staff is also rude and combative when you call them out for being late and keeping you waiting for 45 min.

Fantastic experience: The lady who helped me today was super nice and attentive. I would recommend to anyone who need quick service

Fantastic experience: Kinjal, Is always great and definitely has an awesome bedside manner. If she were my bartender I'd tip her well.

Negative experience: If you think you'll get a tooth removed same day forget about it... they tell you they'll take care of it but that'll change after they do the xray. This place is a waste of time.... they'll charge you double for a tooth extraction... I sat all morning for like 3-4 hours just for them to leave me in pain... soon as they finish they make you wait again to talk to someone to charge you $400 for 1 tooth and tell you that you have to come back next week because you waited all morning in the lobby and we close at 12 today.... super disappointed.. worst part is they just don't care... they look at you like "ok, nobody cares byeeee!!!!" Place is straight up crap

Negative experience: I would give this place NEGATIVE 10 if I could! They are very prejudice towards who they will practice on regardless of insurance or money! Went in with severe tooth pain caused by cracked molar that got infected. On day of consultation they were very rough with dental exams which only caused me more pain. Then there was an issue with my insurance because I had the wrong card with me. I called back within a day with the correct and valid insurance and was told I would receive a call back with estimate and schedule next visit two week and multiple calls and messages and still Noone has gotten back to me. They only gave me TWO DAYS prescription for antibiotics and sent me on my way without another care. Now the infection has come back and is much worse and have been advised by another dentist that is not the standard practice because it's minimum two days for antibiotics to start to take effect. My fault for looking for a quick dentist because I am new to area and do not have established dentist as of yet and did not so better research. Save yourself the trouble and avoid this location at all cost!!!!!!!

Fantastic experience: Had not got a cleaning in awhile and Aspen Dental and especially my wonderful dental hygienist Ms. Kinda Dave was patient and communicated wonderfully and made my experience great

Fantastic experience: Friendly staff. Welcoming as soon as you enter the office. Sending the family here now.

Negative experience: Appointing scheduling is awful, several times I have confirmed my appointment time and I will get a text days later that they changed the time to a time I cannot make. I've called several times with no one answering back. They always try to upcharge me when I'm there as well. Edit to say the reply back from the business is clearly AI written, nothing about my review says I had dentures done and I’m pretty sure it would be a HIPAA violation to bring up. Another reason I will never be returning here.

Negative experience: I went in last week to have a couple cavities filled. Everything seemed like it went well, but after 3 days it started hurting worse than it did orginally. It felt raw like the filling came out. When I went back to get the pain handled, they told me i need to see a periodontal Dr, which i was not told about initially, and they can fix it after I see them. Apparently it's hard to find one that will give you an appt, I finally found one thats a month away. I kinda wish they told me that before they messed with my teeth. Because I am not looking forward to dealing with this pain for another month when originally it wasnt hurting much at all. I dont think ill be going back here after this experience.

Fantastic experience: Kinjal Dave was an amazing hygienist, explained everything, patient, thorough, highly recommended

Fantastic experience: All employees, recepetionist, radiology/assistant, hygienist, office clerk and the dentist were cordial, professional, and knowledgeable about their area of responsibility. I'm sorry that I don't know their names. Happy to have all care done in one appt. Will definitely recommend.

Fantastic experience: Victoria D'Ancona is amazing !!!!!! Staff is great. What a wonderful experience! Highly recommended.

Fantastic experience: My experience with Ashley was great. I recomended this place.

Fantastic experience: I had a good experience at Aspen Dental Cherry Hill, amazing team that cares for patients. Ashley was great and made me feel comfortable all the time. Looking forward for my next visit

Fantastic experience: I had a great experience at Aspen Dental. Ashley was very friendly, professional, and made me feel comfortable the whole time. You can tell she really cares about the patients. Highly recommend!

Fantastic experience: Great care, great experience! Loved it! Clear communication as well!!!

Fantastic experience: Was able to get an appointment fast, got seen quick everyone was friendly and fast

Negative experience: had a really frustrating experience at Aspen Dental. I went in for a simple tooth extraction, but instead of just focusing on that, they tried to upsell me on a $10,000 procedure to add a new tooth, which I never asked for. They also promised to prescribe an antibiotic to help with the pain, but when I went to the pharmacy, the pharmacist told me it had nothing to do with pain relief. I asked the staff three times about this, but they gave me the runaround. It felt like they were just pushing sales, not caring about my actual dental care. I won’t be going back. George Ackley

Fantastic experience: Awesome team and so polite. Love my results so far

Fantastic experience: I’ve had a really good experience at Aspen Dental. The office is always clean and the staff is friendly and helpful. I especially want to mention Maura because she always takes great care of us when we come in. She’s very kind, makes you feel comfortable, and takes the time to make sure everything goes smoothly. It’s nice having someone there who genuinely cares about the patients. Definitely appreciate the service here.

Fantastic experience: Kinsale Dave is the greatest. I was so nervous. She was very professional. She was awesome.

Negative experience: I’ve been coming here for a while, including for my Motto aligners, and the front desk staff and assistants are always friendly, helpful, and professional. Unfortunately, my most recent appointment with one of the doctors was disappointing. I came in for a cracked tooth and cavities, but the exam felt rushed and dismissive. She initially told everything looked “healthy.” When I mentioned the broken tooth again, I was told I could either wait or get a crown, without much explanation about what was wrong or why a crown would be needed. I don't know if they may have been busy that day, but I left feeling confused and unheard. I truly appreciate the great support staff, but this experience made me feel I need a second opinion before moving forward with treatment.

Fantastic experience: Dental Hygiene Kinjal was great. She answered all questions and educated me.

Fantastic experience: Thank you so much for making my journey so pleasant, comfortable and making sure I am as comfortable and understanding the procedure. Again Thank you. The whole staff.

Negative experience: Asked for a cleaning several times over the phone. I only got an exam which took over an hour to complete. I have no dental or gum issues. This was a waste of time without the cleaning

Fantastic experience: The energy here is good and upbeat. Jay does a great job, give her a raise.

Positive experience: The wait was very disappointing. My appointment was at 5:30pm and I was seen an hour and a half later. I arrived at 4:45pm and wasn't seen until 6:45pm. The dentist there for the day made a negative comment regarding my teeth but the other staff members were actually very nice and caring. The dentist there was pregnant and I am hoping she is not the permanent doctor. Yes, the reviews are true, you will be offered financing options for service not covered by your insurance.

Fantastic experience: My expectations were beyond. The whole team is amazing would recommend this dental practice to anyone looking for excellent dental care.

Fantastic experience: I had my first apoinyment at Aspen Dental on 1/28. The Dental Hygenist did an excellent job cleaning my teeth. They also provided me a temporary cap the same day. My next apointment they will put the cap on the tooth.

Fantastic experience: The staff here are great! They really took care of me and made sure I was informed every step of the way. Not to mention they're great personality I was thoroughly enjoying myself during my visit. High key recommended

Fantastic experience: My experience with Aspen has been wonderful! The entire staff is kind, caring and courteous. I would highly recommend them.

Fantastic experience: I have to express my sincerest and deepest gratitude for the team at this Aspen Dental location. I came into the office after being made a same day appointment to address a specific issue. I then encountered the front desk staff with kindness and compassion. I meet Jay who was the sweetest and Dr. Shah who listened to my concerns and even in tears, was understanding and supportive. I appreciated Tori! I am just thankful for the smooth experience. I haven’t had any surprise costs, no unfair treatment, and no unrealistic expectations. Thank you Aspen Team. I cannot tell you how you restored my confidence and smile in only a week! My best always.

Negative experience: Needed and emergency visit, they got me booked quickly and on the day of my appointment, they cancelled. Didn’t tell me why nor did they answer the phone, called the new patient line and even she was confused on why no one picked up the phone after transferring me 4 times. I know she couldn’t do much but I find it funny she asked me if anyone else in the house needed an appointment as if mine wasn’t just canceled out the blue ?? I called out for work because of this, and told my boss I’d have proof thanks.. a lot .. but the worse part of all this, I still can’t eat without being in extreme pain and I work a heavy schedule this week… wish me luck

Negative experience: First time at Aspen..everyone is very professional and pleasant..did not feel rushed at all and felt very comfortable, which is tough for me at a dental practice. They provided me with a referral for work that requires sedation. A++ 2025 edit...initially no complaints..when I was there I had a cleaning done prior to surgery..was given a price and charged same..some months later I get a bill for $600 plus..they say the cleaning was a special deep cleaning and additional charges for that which is not what I already paid for..and they charged per quadrant..one of which had only one tooth that was being removed anyway..after a couple appeal denials I wound up paying just to get them off my back at a negotiated reduced rate of $300. BEWARE OF ASPEN BILLING PRACTICES..BAIT AND SWITCH..I WILL NOT BE GOING BACK TO THEM.

Negative experience: They are still telling people they have gingivitis and gum disease. They asked do I see redness on my gums, I flat out said no because I did not and still he said I had gum disease. He also claimed I needed a gingivitis cleaning. I have never needed anything more than a basic cleaning. I asked to be scheduled for a basic cleaning only. They said they wouldn’t because they only schedule based off diagnosis. This place is a scam which is why they have so many openings and are open on Saturdays. Good luck to anyone who goes here.

Negative experience: Told me I have cavities that I don't have. Also suggested a deep cleaning (which I got, and probably didn't need... but you know, upselling.) I came here a year and a half ago for a basic checkup and cleaning. I mentioned I thought I might I some cavities because a different dentist I went to a year before that said I had some. They told me I have 4 cavities that need to be filled. I did not get the cavities done here because I just got weird, pushy, corporate, BS, trying-to-sell-me-things-I-don't-need vibes at this place. Tell me why when I went to a NEW dentist last week, I was told I have NO cavities??? You're telling me 4 cavities have been brewing in my mouth since I went to this place and now they magically disappeared?? Don't trust this place!! They just want money from your insurance company!!!

Fantastic experience: Amazing experience all around the staff is amazing and always friendly. They are very clean and professional.

Fantastic experience: I needed some work done, I called they take walk-ins. I went, they were great. I was taken care of and out within an hour. The staff is very friendly and helpful. I will absolutely use them in the future!

Fantastic experience: Professional, very knowledgeable staff. Was able to see results within minutes. Very comfortable environment and felt relaxed as I went through my consultation.

Fantastic experience: This was a great experience unlike anything I expected. The examination was so thorough that I felt at ease knowing I had professionals to help me. Dr. Tom O'Brien

Fantastic experience: It was very easy to get an appointment. They explain everything from the moment they take you back to the moment you leave.

Positive experience: professional and polite all the newest equipment but compared to other dentist with the procedure they were $3000 dollars higher then 3 other dentist? I do like to shop around before I pull the trigger

Fantastic experience: First time here and I had a great experience from the moment I walked in until the time I left. Everyone from the front end receptionist, dental assistant, hygienist, financial manager and doctor were all great! Very professional with great bedside manners! Thank you all!

Fantastic experience: Nice experience with Aspen. From the moment I walked in the building I was treated with kindness and respect. Staff were very professional, thorough and knowledgeable of what procedures I needed to have performed.

Negative experience: Cherry hill office. The dentist was pushing me to get implants. I wanted to replace my bottom denture because the last few teeth I had were hurting and I wanted them pulled and then a new denture made. He was not friendly at all, never smiled. He told me at least 3 times, if I got a regular denture it wouldn’t hold up. I thought then why sell them? Also, my estimate for the denture was $4,000. The one I had that was only a couple years old cost me 1900.00. You should shop around. I’m going back to my original dentist. I went to Aspen Dental was because their ad said the denture starts at $499.00 . Then I was told it was for a replacement. I thought I was replacing the denture I had. That’s not what it means. Also, I waited over an hour after my appointment time until the dentist saw me. They only want the people to get implants!!!!!!!.

Negative experience: GET A SECOND OPINION!! My wife and I went here for my wife having urgent extreme dental pain over the weekend and this was the only dentist with emergency openings to see her. Our regular dentist is up north jersey and did not have any appointments available so we tried Aspen. At first everything seemed to have went well, the place is clean and looks nice , friendly staff …the usual. However they informed my wife that she had serious gum disease and needed an urgent deep cleaning with flushes etc and her cavity may need to be a root canal but they would know more once they go in it to fix it & needed to do a different xray of the tooth. Our quote was THOUSANDS of dollars and luckily we did not move forward because something did not feel right. My wife goes to the dentist often enough that we were very concerned as to how did she get gum disease so quickly and so advanced as they described. Also, The hygienist went as far to lecture her on how she has a top 3 issues for death that work together (gum disease, high blood pressure & diabetes) which scared the crap out of us. (Her diabetes and high blood pressure are well managed and have been for some time) The comment was unnecessary! Anyways …. We just came back from our usual Dentist and guess what?! NO GUM DISEASE! & NO ROOT CANAL !! her cavity is an easy fill that will cost less than 1,000 & they did a routine cleaning , they double checked and confirmed she does not have any gum disease! It’s so sad that you cannot trust these “professionals” especially when money is involved. If you have gone to this dentist please get a second opinion from somewhere else Worrying people and scamming them out their money is very sad and disgusting!

Fantastic experience: Great, professional staff that guided me through my options respectfully. I also enjoyed that they used a mirror to show me everything that was being done/said.

Fantastic experience: I broke a tooth on Tues night and was so grateful that Aspen dental was able to see me at 9:30 the next morning. The staff there is top notch, and put me at ease every step of the way. The x-ray tech was so friendly and assured me multiple times that everything was going to be alright—which was much needed as my tooth was broken and I have a general fear of the dentist. I saw Dr. Shah who told me right away that the tooth could come out same day—which was a relief. After the most comfortable periodontal cleaning of my life, Dr. Shah removed the broken tooth and sent me home with aftercare instructions. I was out by 12:30 pm! I went to Aspen because they accept emergency appointments, but they were so much better than my regular dentist I may just switch to Aspen for all my dental needs. Thank you all so much!

Negative experience: Do not go here. Told me I needed a deep cleaning so I got it. This ended up causing an infection and the worst mouth pain of my life. Ended up needing 15 days of antibiotics as a result. Went to another dentist a week later because my infection was so bad and they were appalled at how aggressive and unnecessary the cleaning was. It's an insurance scam.

Negative experience: DO NOT GO HERE ! I was told I had gum disease and 3 cavities. Told me I needed a deep cleaning as soon as possible. I got the cleaning which was extremely painful by the way! I wanted to get a second opinion about the gum disease. My new dentist informed me that I in fact do NOT have gum disease or three cavities. She also told me that typical deep cleanings are done in sessions - not all in one sitting. AND that my deep cleaning was highly unnecessary. Not to mention I still had buildup in my teeth that APSEN CLAIMED they took care of. This plain is nothing but a big scam to take thousands of dollars out of your insurance and out of your pocket. Please do not trust them with your dental health. They will claim that you have dental problems that are non existent all in order to profit from your insurance. They love to tell people they have gum disease and need a deep cleaning. Please go to a local / non chain dental clinic

Fantastic experience: This was my first time and it was an emergency visit and they just got themselves a new patient because their care was great!

Fantastic experience: I ❤️LOVE❤️my dental office! They are the absolute BEST group of people! They’re not just nice, they are kind and caring individuals. Kathy Marino

Fantastic experience: Aspen Dental was a great experience. Concierge was very pleasant. The Staff took good care of me. They answered all of my questions. They made sure I understood everything that they explained to me. I would recommend this Dentist to my Family and Friends

Fantastic experience: Had need for an emergency dental visit while visiting family in NJ. The Cherry Hill Aspen office took care of my needs promptly and efficiently. All staff were accommodating, friendly and professional. Definitely recommend this office and now will look into the Aspen practice near my home.

Negative experience: If I could give Aspen Dental zero stars I would. Two months ago I scheduled an appointment for my 80-year-old mother and explicitly asked whether they accepted her insurance. The clerk assured me I’d get a confirmation call — instead, Aspen waited until the day before the appointment to tell us whether the insurance was accepted. That level of incompetence is not just inconvenient — it’s cruel. My elderly mother shouldn’t be left scrambling because their staff can’t be bothered to do basic follow-up within the same week the appointment was made. Now I’m forced to find another dentist at the last minute just to get her a simple cleaning. Do not trust Aspen with your loved ones. Their sloppy communication and total lack of respect for patients’ time make them completely unreliable.

Fantastic experience: They were AMAZING! Helped me understand exactly what I needed to go forward with fixing my teeth! Everyone was so so nice and made me so comfortable

Fantastic experience: Aspen Dental was exceptional helpful for me. I called on September 9 with a horrible toothache. September 10, I was in the dentist chair! My anxiety keeps me from taking better dental care. They did not judge me with my teddy bear help either at 70! All the staff were caring, kind, polite & professional. They are by name Linda, Dr Shah, Said, Harley & Tori! Thank you!

Negative experience: Probably one of the worst experiences I have ever had dealing with doctors. They made me feel humiliated, uncomfortable, and I almost wanted to walk out halfway through the exam (which I think they realized when I started taking my own cape off and grabbed my things before they could even talk to me about what they saw in my xray). Skip the hour wait and go literally anywhere else. Luckily I didn’t get scammed like some of their other 1 star reviews, but I totally wasted my time dealing with people that clearly had no idea what they were talking about and a REFERRAL form to another dental office. I wont be returning !! (This is about the dentist and the dental assistants, the receptionists were very kind)

Fantastic experience: This place was outstanding! From the moment I walked through the door, the customer service was exceptional. Every staff member was friendly, knowledgeable, and took the time to introduce themselves while walking me through the entire process. I can honestly say this is the best dentist I’ve ever been to, and I actually look forward to my next appointment. Highly recommend!

Fantastic experience: I was seen by some really friendly and professional people that made me feel very comfortable. I haven’t been to the dentist in a while and they took care of my needs in a prompt fashion. I got my X-rays and thorough consultation. I was also given a payment plan that was really important, since I am on a budget and in need of lots of dental care. I asked lots of questions and they were able to answer them for me. I really like the staff!!

Fantastic experience: I had a true emergency & needed a repair done ASAP !! They got me in, honored the website price (unlike the Sicklerville office) & did a fantastic job !!! From the checkin with my fellow pisces guy to the chatting it up with the xray tech, to the gal taking my money lol. And to the doctor as well for agreeing to honor the price. Everyone was genuinely super nice & professional !! I can't thank you guys enough !!!

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ Absolutely the best. The whole team is welcoming, professional, and makes you feel totally comfortable. They take the time to explain everything and really care about their patients. Highly recommend to anyone looking for top-notch dental care!

Fantastic experience: I had wisdom teeth pulled, cavities filled and a teeth cleaning after neglecting my teeth for years. I was worried that a cleaning would be painful or hurt for days after, but I had zero pain or discomfort due to Kinjal doing an amazing job cleaning my teeth. She's super thorough, professional and kind. All staff at this location are extremely welcoming and value my time as a patient.

Fantastic experience: The lady that did my xrays was soooooooo nice and made me feel so comfortable she needs an at a boy, and I will be telling my family and friends about how great my experience was !!!