Tidal Smiles Pediatric Dentistry of Chesapeake
Chesapeake pediatric dentist welcomes new patients. Contact our office to schedule an appointment.
Dr. Luke Winter, Dr. Pamela Winter, and Dr. Stephanie Wiechmann, Chesapeake dentists, are committed to providing your child with excellent dentistry in a comfortable environment. Your child deserves a skilled, experienced dental team that can help them lay the foundation for a lifetime of optimal oral health. Experience the difference of child-centered care. We welcome new patients.
Your child’s comfort was considered in every aspect of our dental office design. Please relax and enjoy our fun, comfortable atmosphere. We hope you will feel welcome in our beautiful waiting area and comfortable treatment rooms. Visit our Office Tour to see photos of our facilities.
My kiddos LOVE your office!! All I have heard for the past two weeks was how everyone was so nice to them and how they love going to the dentist! Thank you all so much for being so kind and taking care of my families teeth!! ???? They can’t wait to come back next month! LOL
Definitely one of the best pediatric dentist experiences we have ever had! My son loved it and the staff was amazing! nothing but great things to say about this place!!!
This is the best dentist I have ever been to!!! They are very patient with my children and the staff is the friendliest. I would recommend them to anyone with children.
AMAZING!!! The staff is helpful, the office is clean and inviting, and everyone made sure my son felt comfortable and had fun at his appointment! Dr. Plauka is friendly and professional, and I cant say enough about how great the office is! Thank you!!! ????
Hands down, the absolute BEST dentist office my wife or I have ever visited! The waiting area was aesthetically pleasing and playfully functional! Not only was the staff exceptionally caring and nice, their professionalism was above reproach and made our daughter’s first dentist visit fun and enjoyable. Highly recommend this office.
We invite you and your child to visit our office and meet our team. Our positive, fun, and engaging atmosphere is sure to be the perfect dental home for your child. During your initial visit, your child will have the opportunity to: • Meet our dynamic team members • Get to know Dr. Luke Winter and Dr. Pamela Winter • Tour our awesome office • Complete an initial examination • Have x-rays taken • Schedule a follow-up visit New patients are always welcome in our office. View our office tour by clicking the arrows on the image to the right. You can also view photos of our office below. We can’t wait to welcome you and your child to the Tidal Smiles Pediatric Dentistry family!
At Tidal Smiles Pediatric Dentistry, located at 350 Johnstown Road, Ste. C, Chesapeake, VA 23322, Dr. Luke Winter and his dedicated team emphasize the importance of addressing dental issues as early as possible. One common concern is cavities, which may require fillings in children’s teeth. Choosing the right type...
At Tidal Smiles Pediatric Dentistry, located at 350 Johnstown Road, Ste. C in Chesapeake, VA 23322, providing a positive dental experience is a top priority. For many children, the thought of visiting the dentist can evoke feelings of anxiety and fear. This is where sedation dentistry comes into play,...
At Tidal Smiles Pediatric Dentistry, located at 350 Johnstown Road, Ste. C, Chesapeake, VA 23322, the utilization of intraoral cameras represents a significant advancement in providing quality care for young patients. These innovative tools enhance the diagnostic process, making dental visits a more engaging and beneficial experience for children....
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-12h
- saturday: (closed)
Photos of Tidal Smiles Pediatric Dentistry of Chesapeake
Our comment from Best Dentists Club about Tidal Smiles Pediatric Dentistry of Chesapeake:
A Child-Centered Environment for Stress-Free Visits
Tidal Smiles Pediatric Dentistry of Chesapeake creates a welcoming and engaging atmosphere designed to make dental care a positive experience for children. The office features a distinctive pirate ship theme, complete with a large boat in the waiting area and an aquarium, which helps distract and entertain young patients. This thoughtful design, along with play areas and kid-friendly decor, transforms the dental visit into a fun adventure, significantly reducing anxiety for both children and parents.
Compassionate Care for Special Needs and Anxious Patients
The team at Tidal Smiles is highly regarded for their exceptional ability to work with children who have special needs, including autism and sensory processing disorders. They offer specialized accommodations such as "Happy Visits" (free introductory sessions), private quiet rooms to reduce sensory input, and the flexibility to allow children to explore equipment before procedures. Their patient, gentle approach ensures that even the most nervous or fearful children feel safe, respected, and comfortable throughout their appointments.
Advanced, Gentle Treatment Techniques
Patients frequently highlight the clinic's use of modern, minimally invasive technologies that prioritize comfort. Notably, the practice utilizes laser technology for cavity fillings, which often eliminates the need for traditional numbing injections and anesthesia. This allows for quick, pain-free procedures, enabling children to return to school or daily activities immediately without the discomfort of a numb mouth. The team is also known for their conservative approach, offering less invasive treatment options when possible.
Dedicated and Professional Dental Team
- Expert Leadership: Dr. Luke Winter, Dr. Pamela Winter, and Dr. Stephanie Wiechmann lead a skilled team dedicated to establishing lifelong oral health habits.
- Patient-Centered Staff: Hygienists and assistants are praised for their kindness, patience, and ability to connect with children, often using playful methods to explain procedures and ease fears.
- Responsive Service: The office is noted for its efficiency, quick scheduling for emergencies, and clear communication with families regarding treatment plans and billing.
Services and Treatments
Tidal Smiles Pediatric Dentistry of Chesapeake: Reviews
Fantastic experience: We were seen by Dr. Winter and Ms. Tina. They were kind, patience and very gentle with my 3 year old. Ms. Tina explained and showed her what tools they were using and how they would be used. Very kind would absolutely recommend and will go back again
Fantastic experience: The whole team is truly amazing, they make kids and parents feel so comfortable being there!
Fantastic experience: Best place ever to take our daughter we love them!!
Fantastic experience: Friendly staff, timely, clean. My daughter gets nervous easily and they do a great job putting her at ease.
Fantastic experience: I can't say enough good things about Tidal smiles! The staff is always so nice and you're always greeted with a smile. All the Dentists are great! They make the kids feel at ease and explain everything before they do it
Fantastic experience: Extremely friendly staff and absolutely wonderful with my 6yr old!!
Fantastic experience: Tina took such incredible care of our son, despite his nerves about teeth cleaning! Dr. Stephanie was also fun and easy for him. He asked to go back to the dentist which is a first! So thankful for this team.
Fantastic experience: We had such a great experience at Tidal Smiles Pediatric Dentistry! Anna cleaned Nova’s teeth and was so gentle and patient with her. She made the whole process smooth and comfortable, which I really appreciated. Dr. Pam was absolutely amazing. She was so warm, friendly, and attentive—you can truly tell how much she cares about her patients. She made my daughter feel at ease right away and turned what could have been a stressful visit into such a positive experience. I’m so grateful for the kindness and care! Highly recommend Tidal Smiles Pediatric Dentistry, especially for parents with young children!
Thank you for the 5 ⭐'s
Fantastic experience: PERFECT FOR AUTISTIC CHILDREN!! ABSOLUTELY BLOWN AWAY I really want to share this incredible experience we had at Tidal Smiles. My son is Autistic and does NOT allow anyone but me or his father near his mouth and it's very common for Autistic children to require sedation for dental exams/cleanings. This dentistry prioritizes calm and connection over exams. The staff spent time with my son for about 15 min...just playing with him and showing him everything before we even got started. They also scheduled "Happy Visits" for him. These are free visits for children with special needs so they can be more familiar with the office and they literally just come and play with the staff for a little bit. How amazing is that?! Their support and understanding for Autistic children helps prevent the need for sedation by making the experience fun and relaxed. Beyond grateful to find this place
Thank you so much for sharing your incredible experience at Tidal Smiles! It means the world to us that you appreciate our "Happy Visits" and the team's dedication to creating a fun and relaxed environment for children with special needs. We're beyond grateful to have you as part of the Tidal Smiles family!
Fantastic experience: We took our daughter here for her very first appointment. It went great, the practice is very kid and family friendly, the waiting room is decorated great and the staff were awesome.
Fantastic experience: My son and I had the best experience today! Everyone was extremely nice and made him feel at ease with the dental work done. I would definitely recommend!
Fantastic experience: Tidal smiles is the best! My 5 year old Cheers when we are headed to the dentist and laughs the whole time she is there. Dr. Stephanie and the rest of the team are amazing, kind, patient and caring. I highly recommend them
Fantastic experience: They were super professional and friendly. We came to them for a second opinion on my son getting caps on his teeth. They did his with no anesthesia while the other place told us he would have to be under sedation for it. I’ve never seen my son sit so well for the dentist. Definitely recommending this practice to everyone who has kids.
Fantastic experience: They are always so friendly and accommodating! Mrs. Anna always makes my son feel at ease and she’s so patient! Dr.Pam is so kind and understanding!
Fantastic experience: So professional and quick! My 1 year old was super comfortable and the visit went extremely well! Also, such a cute office!!
Fantastic experience: Super friendly and amazing experience for kids. My son screamed and cried with his last dentist now he is calm, let’s them take x-rays and hopefully will eventually lay down during the check up
Thank you for the review! We're so glad your son had a great experience. We hope he continues to feel comfortable and grow with all of us at Tidal Smiles.
Fantastic experience: Every staff member from the front desk to the check out desk was incredibly friendly and professional. The office was so clean and kid friendly, and we had the most wonderful experience!
Fantastic experience: We had the best experience with Dr. Stephanie and her team!! She was so kind, was thoughtful when answering any questions, and made my daughter laugh + feel at ease throughout each appointment. Can’t thank them enough!
Fantastic experience: They were so kind, quick and attentive. We only waited in the waiting room for maybe 5 minutes before calling us back. It was also a clean and welcoming environment and I’m thankful it went smooth for a first time appointment for my son.
Fantastic experience: We had a wonderful experience! Our oldest had to get some work done. Jenny, the hygienists, and Dr. Pam were incredible. They did such a great job that our daughter came home and played dentist— pretending to relive the whole experience with her sisters (pictured). Great job, team!!
Fantastic experience: Fantastic as always! My son has ASD and can be very shy along with sensory issues and they always help ensure he’s as comfortable as possible - the Chesapeake location even has a quieter room to help reduce the sensory input for those that need it. Highly recommend. I couldn’t imagine going anywhere else for my son
Positive experience: The staff here are very professional and truly kid friendly. I love this place for my child. I dont like their grace period. Most medical centers give you a 15 minute grace period I was 4 minutes away from the office and was told that I would have to reschedule, even though ive seen on more than 1 occasion a parent walks in late for their appointment without issue. 10 minutes seems unfair especially when you've NEVER been late for an appointment before
Fantastic experience: My kids always have a blast at Tidal Smiles. All the staff are amazing. They are always kind, patient and friendly. Thank you
Fantastic experience: First time bringing both my girls in. Had the very best experience! So glad we found this place!
Fantastic experience: My son’s first visit was today and the staff was superb. Very patient and kind as he’s only 3, it was his first dentist visit ever, and he’s on the spectrum. Anna & Dr. Stephanie made the visit feel very safe by giving him a private room and were very attentive and considerate of our needs. The front desk staff was very personable and informative as well. 10/10 would recommend this office!
Fantastic experience: I have four kids who all go to Tidal, and we couldn’t be happier with the care and kindness they receive every single time. Every staff member we’ve encountered has been incredibly friendly, patient, and professional. Specifically Dr. Stephanie! Her attentiveness and ability to connect with each of our children make every visit smooth and stress-free. We’re so grateful for this wonderful team and highly recommend Tidal to any family looking for Quality, compassionate, and professional dental care.
Thank you so much for your kind words! We're so happy to hear that your family has had such positive experiences at Tidal. It means a lot to us that you appreciate the care and kindness our team provides. We truly appreciate your recommendation!
Fantastic experience: Tidal Smiles did it again! They made our visit a great experience, once again. My son had some teeth pulled and he was a little nervous. Dr. Stephanie and her assistant made him comfortable throughout the procedure. It was quick and pain-free. They are doing a masterful job putting children at ease. I highly recommend this dental office to anyone with young children.
Fantastic experience: Anna was so nice and did so well with my scared 5 year old. Dr winter seems knowledgeable and was very kind.
Fantastic experience: Every visit we’ve had here has been great! They’re so good with my 2.5 year old
Fantastic experience: Tidal Smiles staff was absolutely amazing! They were very patient and informative concerning a few concerns I had for my child. I can not recommend them enough and how truly wonderful they all are.
Fantastic experience: My 8 year old daughter had a toothache and I called Tidal smile to see if they had availability. They got us in the next day to help her. Tidal smile was texting me before the appointment asking great questions and letting me know the price and paperwork to fill out, very responsive! The facility was excellent, very friendly staff, and Dr. Winters was amazing!!! They helped my daughter and we are looking to switching to them permanently. Thank you Tidal Smile for everything!!
Fantastic experience: Hands down the best pediatric dentist we’ve been to! My child is autistic and often experiences sensory issues at the dentist. I notified the staff ahead of time of things that help, and they worked well with him, making reasonable accommodations (eg separate room without background music, less bright light for exam, letting him have extra spit breaks, letting him touch/feel equipment, explaining everything so no surprises, etc.). It went so well that my child is excited about his next appointment in six months and has made his siblings excited for their upcoming first appointments!
Fantastic experience: Always a great experience. All three of my kids have loved going to Tidal Smiles!!!!
Fantastic experience: Tidal Smiles is AMAZING! Every single employee goes above and beyond. They help each patient feel comfortable and relaxed. They communicate the whole way through procedures to calm any fears. They are a wonderful dental group!!! Our insurance is out of network, but Tidal Smiles works with us. Thankful!
Fantastic experience: My kids absolutely love coming to the dentist thanks to everyone at Tidal Smiles! It’s always the best experience!
Fantastic experience: We love Dr. Pam and Dr. Winter! Incredibly knowledgeable, patient, and wonderful with kids. I brought my daughter for a second opinion for possible cavities needing treatment, and I’m so glad we did! My daughter was much more comfortable and calm with Dr. Pam. She is very conservative and thoroughly explained everything and answered all our questions. Also have to add that the office is beautiful! I grew up coming to this practice as a kid, and it was so fun to see it so nicely renovated - Especially love that they kept the classic boat in the lobby! Highly recommend! We are lucky to have them in Great Bridge!
Fantastic experience: We just switched to this practice because it was recommended by a friend after dealing with another practice. They have seen 3 of my daughters and I have no complaints! Dr. Stephanie is amazing. Everyone is friendly and informative. Would highly recommend this practice. They were very quick to get us help and seen for my daughter who was having some issues with her teeth.
Fantastic experience: We've had great experiences with Tidal Smiles! Their staff is all friendly and patient. They're really the best! I couldn't recommend them more!
Fantastic experience: We have had a wonderful experience with all of the dentist at Tidal Smiles. I could not ask for better dentist for my child. Im so glad my adult dentist referred our son to them. The entire staff is amazing!
Fantastic experience: We have been at Tidal Smile Pediatric Dentistry for 7 years and couldn’t be happier. All of the staff is very kind and friendly.
Fantastic experience: The first appointment went great. We didn’t have to wait very long for cleanings, or for the dentist to come and they explained things very clearly. My children did great and had a pleasant experience here. This dentistry was a complete 360 to what we’ve experienced before and couldn’t be happier with the new provider!
Thank you for the review! We're so glad your first appointment went great. We strive to explain things clearly, and we're happy to hear your children had a pleasant experience at Tidal Smiles.
Fantastic experience: We’ve been coming to Tidal Smiles for around 5 years and have nothing but great things to say about the Doctors and staff. Highly recommend.
Thank you for the kind review! We appreciate that you've been coming to Tidal Smiles for 5 years and that you have great things to say about our doctors and staff. We're so glad you highly recommend us!
Fantastic experience: My daughter has never been as comfortable at the dentist as she was here. I’m willing to commute over an hour for care this good. The entire staff is so kind and attentive to the kids needs.
Thank you for the kind review! We're so happy to hear that your daughter feels comfortable at Tidal Smiles. We're glad our staff's kindness and attentiveness made a positive impact.
Fantastic experience: Has been a great experience both times, Made my nervous daughter feel very comfortable. Love the staff they are so kind are wonderful working with children! Thank you so much!
Thank you so much for the kind review! We're so happy to hear that your daughter felt comfortable at Tidal Smiles and that you love our staff. We pride ourselves on being kind and wonderful with children!
Negative experience: My wife didn't have the best experience at your dental practice. She prides her wonderful meeting with the receptionist and dental assistants. However, she felt the doctor was not as welcoming to our son and seemed to not feel comfortable around our child. She felt like he was not fully understanding of his situation and hopes that in the future they have proper training with kids with special needs.
I am sorry to hear that your wife did not have the best experience at our office. I am glad she had a wonderful meeting with the receptionist and dental assistants. I apologize that she felt the doctor was not as welcoming to your son or fully understanding of his situation. We strive to work with children with special needs to ensure all our patients feel comfortable and understood. It is important to us, and we regret that we missed the mark this time. We would love the opportunity to make this right
Fantastic experience: Dr. Luke Winter is always great! He has taken care of my 3 boys for many years. Parents are welcomed and made to feel at home. Very knowledgeable and highly recommended.
Thank you for the great review! We're so happy to hear Dr. Winter has provided excellent care for your three boys over the years and that you feel welcomed and at home at Tidal Smiles. We appreciate your recommendation!
Fantastic experience: My little one had to have a few teeth extracted and I’m beyond impressed how everyone made her extremely comfortable. We had to switch insurance due to a job change which we were then out of network. Kara went above and beyond to reach out to the new insurance to make it possible for my little one to have her final appointment. I cannot recommend them enough and I’m beyond sad we had to switch insurance. Thank you Kara and everyone for everything!!
Thank you so much! I'm so glad we were able to make your little one comfortable during her procedures. Kara is an asset to Tidal Smiles, and we appreciate you recognizing her efforts.
Fantastic experience: Had an emergency and they were able to see my son right away even though he had never been there before. Everyone was incredibly nice and helped us through a tough time. We will be using them for care from now on.
Thank you so much for your review! We're happy we were able to be there for your son during his emergency and that our team could provide support during a difficult time. We're thrilled to welcome you as new patients here at Tidal Smiles!
Fantastic experience: I took my 6 year old for his dental visit and they were so kind! Anna was our hygienist and she did a wonderful job making my son feel comfortable with every step throughout the whole appointment. I highly recommend them for any pediatric dental needs!
Thank you so much for your kind review! We're so happy to hear that Anna made your son feel comfortable at Tidal Smiles. We appreciate your recommendation for pediatric dental needs!
Fantastic experience: I've been bringing my 5 year old here for a few years and my child is very anxious about anything medically related. The staff here take the utmost care to make her comfortable. Every staff member is fantastic, but today we had Anna as our hygienist and my daughter was calmed by her funny and. Aring presence so quickly. She really took time and attention to not only complete my daughter's cleaning but to soothe her anxiety and make her feel at ease. The doctors are wonderful and I highly recommend this dental practice.
Thank you for the wonderful review! We're so glad to hear that our staff has been able to make your 5-year-old feel comfortable, especially with her anxieties. We're delighted Anna's caring presence made such a positive impact during your daughter's cleaning. We appreciate your recommendation!
Fantastic experience: We've been with Tidal Smiles for several years now and have always been impressed with their interactions with the kids, swiftness of the appts, and just overall welcoming environment.
Thank you for the review! We're so glad to hear that you've been impressed with our interactions with the kids and the overall welcoming environment at Tidal Smiles.
Fantastic experience: I’ve been taking my kids here for about 10 years. They are the best pediatric dentistry around. My kids love ALL the doctors and the staff is super friendly. I especially love that I can go back with my kids while they get their treatments. They really know how to make the kids and parents feel comfortable which can be hard at a dentist office. Hands down, would definitely recommend!
Thank you for the review! We're so happy to hear that your kids have had such positive experiences at Tidal Smiles for so many years. We have enjoyed seeing them grow up. We're glad that you appreciate being able to accompany your children during their treatments.
Fantastic experience: We had to go here due to insurance issues with our current dentist and the treatment they wanted to do on her cavities. I also was looking for another dentist that would make my daughter feel more comforter. Shes an anxious girl when it comes to the dentist and Tidal Smiles didnt disappoint. They made my daughter feel so comfortable even when taking xrays. They even gave us a few different opptions for fixing her cavities that was way less invasive than the other dentists recommendation. Needless to say i decided right then and there to switch to them as my daughter's primary dentist.
Thank you for the review! We're so glad to hear that Tidal Smiles made your daughter feel comfortable, especially with her anxiety about dental visits. We're happy to welcome you and your daughter!
Fantastic experience: I cannot rave about this place enough! The care, the understanding, the patience, the love that is shown from all the staff is 100/10!!! I mean from the front desk to the drs they all carry the same care for not only the children but the parents too, which makes me feel at peace and confident my baby is being taken care of. I wish every drs and dental office carried their office the way tidal smiles does! Thank you Dr. Winter and Dr. Stephanie !!!!
Thanks! We're happy you noticed our care, understanding, and patience. We appreciate your kind words about Dr. Winter and Dr. Stephanie!
Fantastic experience: I absolutely love taking my daughter here. She’s always excited to go to the dentist, and the entire staff is great with kids. They have a play area and an aquarium that make it such a wholesome, positive experience.
Thank you for the review! We're so happy to hear that your daughter loves coming to Tidal Smiles!
Fantastic experience: Tidal Smiles has been amazing with my son. He’s usually really anxious about the dentist, but they were so patient and gentle with him. They took their time, explained everything, and really made sure he felt comfortable. What could have been a scary experience turned into such a positive one. I’m so thankful they helped him avoid any dental trauma. Highly recommend!
Thank you so much! We're so happy to hear that Tidal Smiles was able to provide a positive experience for your son. We strive to create a comfortable and trauma-free environment for all our patients, and we're thrilled we could do that for your son. We appreciate your recommendation!
Fantastic experience: so great here - my 4 yr old had her first experience at the dentist here and tabitha specifically was so patient and interactive. so thankful!
Thank you for the great review! We're so glad your 4-year-old's first experience at Tidal Smiles was a positive one. We're so thankful for your feedback!
Fantastic experience: Seriously the best place to consider if you have a child on the spectrum. The whole staff was so polite and patient with my daughter. If I could give them more stars ⭐️ I would !
Thank you so much for the review! We are happy to hear that you think Tidal Smiles is the best place to consider if you have a child on the spectrum. We appreciate the extra stars!
Fantastic experience: We love Tidal Smiles! They make the kiddos feel at ease and have an abundance of patience. Dr. Stephanie is wonderful and we are so happy we were referred to this practice. The hygienists are also very patient and good with the kids. Thank you for everything!
Thank you for the wonderful review! We're so happy to hear that your kiddos feel at ease. We are grateful for your referral and are glad you're part of the Tidal Smiles family!
Fantastic experience: Love this place! We changed insurance and switched one year and it was awful. Luckily we changed insurance again and we could go back! They are so amazing with the kids. Patient. Kind. On time. Definitely recommend.
Thank you so much! We are glad to have your family back at Tidal Smiles!
Fantastic experience: Heather and Ariel were great with my 1 and 2.5 yr old! They made it so fun for each of them. It was my 1yo first appt.
Thanks! We're glad Heather and Ariel made the appointments fun!
Fantastic experience: The dental office is very clean and well-maintained. My child had a fun and pleasant experience there. The dentist and staff were kind and accommodating. They presented us with reasonable treatment plans, without being pushy or making us feel guilty. We truly appreciate them for making the visit stress-free.
Thank you for your review. We're so glad to hear that you and your child had a fun and pleasant experience at Tidal Smiles. We appreciate your recognition of our dentist and staff's kindness. We truly appreciate your feedback.
Fantastic experience: Dr. Pam is so kind and she explained each process step by step beforehand. Her demeanor is very pleasant and she provides great service. My daughter left excited and she said she cannot wait to go back to the dentist.
Thank you for the review! I'm so glad that Dr. Pam was able to provide great service. I'm happy to hear your daughter is excited to come back!
Positive experience: When I called I asked if they accepted our insurance. I was told that a week before the appointment someone in billing pulls the insurance information and would let me know if I was not in network. They got me to confirm the appointment twice and then one business day before the appointment told me that I was not in network. This ended up coming up at his next pediatric checkup and the nurse seemed like she had heard something similar before. Actual visit was fine, everyone was nice, but I thought that was a little sketchy.
Thank you for sharing your feedback, and I’m truly sorry to hear about the confusion. Your experience with our billing process is definitely not the standard we strive for, and we’re reviewing our procedures to prevent something like this from happening again in the future.
We’re glad to hear that your visit went well and that our team was friendly, and we do appreciate your understanding.
Fantastic experience: Tidal Smiles is by far the best in the area! We had literally went around in circles with multiple other dental practices trying to get our son who had an abscess tooth the care he so desperately needed and they went straight to helping us and getting him the care he needs and deserves. They truly care, are punctual, and respond quickly. This weekend the abscess flared while waiting for his upcoming procedure and they immediately got antibiotics on board, as well as multiple check ins between yesterday and first thing this morning from their staff. So appreciative of the care and concern this office has shown in such a short period of time. The prior practices basically brushed us off but not them. That’s why I know we are in good hands with Tidal Smiles! Thank you so very much Tidal Smiles, yall are our super heroes!
Thank you so much for your kind words! We're so glad we could provide the care your son needed. We're happy to have you as part of the Tidal Smiles family!
Fantastic experience: Absolutely amazing! Dr.Stephanie was so kind and great with my son who has autism and ADHD. I was blown away by the staff. Was referred there for my sons dental procedure so he could have anesthesia.
Thank you so much! We're so happy to hear that Dr. Stephanie and our staff at Tidal Smiles were able to provide a positive experience for your son. We appreciate you taking the time to share your feedback.
Positive experience: I’ve had a fairly pleasant experience with tidal smile till now, my dad recently passed away during the time I had an appointment due to the circumstance I cancelled appointments like any normal person would! Fast forward to today’s appointment my youngest got a belly bug and then my middle child woke up with one they expect you to bring your sick kid into the office I guess and then want to inconvenience you for being a responsible parent and not bring your contagious child around healthy children!!! When explaining why they want to be passive aggressive, if you have multiple children I would look somewhere else that is more understanding of life Circumstances! You would expect someone that spent 1,000’s of dollars and been using them for years to be a bit more understanding!
I am so sorry to hear about your recent loss and the challenges you've faced with your children's health. I understand your frustration regarding the appointment cancellations and the perceived lack of understanding. We never want to make anyone feel as though they need to bring in a sick child. Thank you for bringing this to our attention.
Fantastic experience: I have had an excellent experience with Tidal Smiles and would highly recommend their practice for pediatric dental care. The staff demonstrates exceptional professionalism and genuine care for their patients. From the moment you enter their office, the welcoming and compassionate environment is immediately apparent. The quality of their dental services, combined with their patient-centered approach, makes them an outstanding choice for children's dental needs.
Thank you for your kind words! We're so glad to hear that you and your child had an excellent experience at Tidal Smiles. We strive to provide the best possible dental care for children, and your recommendation is greatly valued.
Fantastic experience: Dr. Stephanie and Mrs. Anna are the amazing dynamic duo! The patience and care that they gave my daughter was simply amazing! Thank you doesn’t adequately express my feelings but you ladies rock! Thank you!
Thank you for the great review! We're so happy to hear that you and your daughter love Tidal Smiles. It means a lot to us that we've been able to change your daughter's perception of dental visits!
Fantastic experience: Tidal Smiles was fabulous!! They put my children at ease and made the whole experience less stressful! I have already recommended this practice to friends with kids.
Thank you so much! We're so glad we could make your children feel at ease and the whole experience less stressful. We appreciate you recommending us!
Fantastic experience: Such a great experience every time we’re there. All 3 of our kids 13, 3, and 1 have only ever been to tidal Smiles and we wouldn’t be anywhere else! We love Dr. Winter(s) and Dr. Stephanie!
Thank you so much for the kind review! We're so happy to hear that you and your kids have had such a great experience at Tidal Smiles. We appreciate your loyalty!
Fantastic experience: My 6yo som literally loves coming to that office! The staff and providers are super friendly, know how to make a child feel comfortable and relaxed. I was amazed by how quickly and efficiently they conducted exam, took X-rays and inserted a spacer. Dr Stephanie offered us a treatment option for small cavity that I did not even know existed - a cap that doesn’t involve any drilling or anesthesia. Staff takes their time to explain things about billing and answer any questions. All around great office and I highly recommend them to any family!
Thank you so much! We are so happy to hear your son loves coming to Tidal Smiles! We're glad that our friendly staff and providers made him feel comfortable and relaxed. We appreciate your recommendation!
Fantastic experience: TLDR; 10/10! Our family is very grateful for the team at Tidal Smiles! From the front desk, to the hygienists & Dr. Winter, everyone was very friendly & welcoming. I had some car trouble RIGHT as we were leaving & they were quick & happy to work with us to reschedule our appointment for the very same day! We brought our 2 month old daughter in for a tongue tie release after meetings with our lactation consultant (shout out to Tidewater Lactation Group!) and felt very relieved & assured after a consultation with Dr. Winter. Even though we had already been going to an IBCLC & they recommended the procedure, Dr. Winter made it very clear that he was not going to pressure us to move forward, answered our questions & provided guidance on what exercises to do for her healing. It was a very quick procedure & I got to nurse her in a private room before we left. Dr. Winter even texted a few hours later to check in on how our daughter was doing & wished us luck on our EBF journey! The office is also very kid friendly & clean. I’m not sure it’s possible to find a more genuine, kind & happy team at any dentist/doctors office!
Thank you so much! We're so grateful for your kind words about the Tidal Smiles team!
Fantastic experience: Dr. Winter & his staff are amazing! I had to bring my 4 month old in for a procedure & they made very comfortable & took the time to answer all my questions. Definitely recommend!
Thank you for the review! We're so glad we were able to make you and your baby comfortable and address all of your questions. We appreciate your recommendation!
Fantastic experience: I wish I had found this place sooner. I've never been in a medical facility more child centered in my whole life. After seeing the hygienist there was a secondary waiting area with puzzles and fish tank where my toddlers got to wait for the doctor. No trying to force 2 toddlers to sit on a table or in chairs to wait. The staff was amazing and so incredibly helpful. My family had a few special circumstances that were accommodated. My expectations were not met, they were exceeded. I absolutely recommend Tidal Smiles for your peds needs!
Thank you so much! We're so glad to hear that you and your toddlers enjoyed your visit to Tidal Smiles and appreciated our child-centered environment with the puzzles and fish tank. We appreciate your recommendation!
Fantastic experience: We brought our son in for his very first dental appointment today, and it was such a positive experience! Dr. Pam Winter and her team were kind, patient and really great with him. From start to finish, the staff made us feel comfortable and cared for. Dr. Winter was gentle, thorough, and took the time to explain everything clearly. Also, a special thank you to Anna, who went above and beyond to make our little one feel at ease — showing him around the office, engaging him with toys, and keeping him smiling the whole time. It’s clear that this office knows how to make pediatric dental care a positive and stress-free experience; we couldn’t have asked for a better first introduction to dental care. Thank you again to Dr. Winter, Anna, and the rest of the team for making our son’s first dental visit such a great one. Highly recommend!
Thank you so much for your kind words! We're so glad to hear that your son's first dental appointment was such a positive experience. It means a lot to us that you felt comfortable and cared for from start to finish. We truly appreciate your high recommendation!
Fantastic experience: My son and I love this dental practice! They're great with him. His former pediatric dentist would give him a cleaning and an exam, but if he needed any work done, we had to schedule ANOTHER appointment. I work, and he goes to school. That's not conducive to keeping good attendance. I recommend Tidal Smiles to everybody who asks about a good dentist for their children!
Thank you so much! We're so glad that you and your son love Tidal Smiles!
Fantastic experience: Started coming here in 1996, now I'm bringing my own children! They have always maintained a clean, positive, and patient environment. Though the staff and Dentists have changed /retired over the years they have always meet the same high standards. Appreciate and have the utmost confidence in them.
Thank you for sharing your experience at Tidal Smiles! We love hearing the stories of the families that return with their children.
Fantastic experience: My children have been coming here for a while now. We’ve been very happy with the care and ease for check in and check out. I would recommend this practice for families that have Elementary through High School aged children.
Thank you for the review! We're so happy to hear that you've been pleased with the care you and your children have received at Tidal Smiles. We appreciate your recommendation!
Fantastic experience: Tidal Smiles is an excellent pediatric dentistry. They have an awesome facility and their staff really know how to work with children. I truly appreciated their kind and caring approach. They were able to relate to my child and gain his confidence and cooperation. They took a difficult situation and made it fun and engaging for my child. I highly recommend them.
Thank you so much for your review! We strive to make every visit to Tidal Smiles a fun and engaging experience, and we're happy to know that we succeeded in gaining your child's confidence and cooperation. We appreciate your recommendation!
Fantastic experience: I was so happy with our visit. My daughter is Autistic and has ADHD and has had issues with dental visits before. Everyone at Tidal Smiles was very friendly and were great with my daughter. We had a great visit and look forward to seeing them again.
Thank you so much for the review! We're so happy to hear that everyone at Tidal Smiles was friendly and great with your daughter and that you had a great visit. We look forward to seeing you again!
Fantastic experience: Dr Pam Winters and Heather did an amazing job calming my daughter who was very anxious about having her tooth extracted! My daughter said they get 100 stars. The nitrous oxide helped her through the process as well. Would highly recommend!!
Thank you so much! We're so glad Dr. Pam and Heather were able to calm your daughter and make her feel comfortable during her extraction. We appreciate your recommendation!
Fantastic experience: Dr. Stephanie was amazing with my son who had to have fillings. She was great with him and explained everything where he could understand. Tidal smiles has up to date technology where they used a laser to “numb the tooth nerve” and did not have to use injections for numbing. Made this a quick and painless process! She was quick and efficient & reached out at end of day to check on him. Couldn’t recommend her enough! Thank you again!
Thank you for the review! We're so happy to hear that Dr. Stephanie made your son's experience with fillings a positive one. We appreciate you recommending Tidal Smiles!
Fantastic experience: We took my son here for the first time. He loved it! The staff and dr.s are amazing. And the boat is a great way to keep them entertained while waiting.
Fantastic experience: My first time experience with this group was absolutely amazing!! I drive 80 mins to get there and I will continue. It's worth every mile. They are the most kid friendly and patient people I've ever met!!
Fantastic experience: I cannot say enough good things about this place. They made my son’s first dental appointment so easy! Every person there was super friendly and you can tell that they all have a love for children. They made his appointment fun by showing him all of the tools and letting him touch them and explaining what each tool is used for so he knew what to expect. He also enjoyed picking out a fun new Spider-Man toothbrush and a prize at the end of the appointment. It was a truly great experience with no tears!
Fantastic experience: Staff are so friendly, great with kids, and really take their time to talk to parents and answer questions. I really appreciate them doing their best to make it a positive experience for the kids and get littles used to the idea of what to expect at the dentist. Amy and Dr. Pam Winters were wonderful at our first appointment with our 2 year old. Highly recommended!!
Fantastic experience: We are so grateful for everyone at Tidal Smiles for taking care of our ten year old daughter today! All doctors and staff took such great care of her and made us all feel comfortable during, what can be, an anxious time. A class act and highly recommended!
Fantastic experience: We were referred to this practice by our old dentist since we just moved to the area. Everything was great! Easy check in, waiting room kept my daughter busy, and all the staff was very nice and welcoming. Highly recommend this dentist!
Fantastic experience: Every part of our journey was amazing. Morgan at the front desk made it an amazing start to our journey. Very helpful, mindful, and overall caring for not just the patient but our whole family. Very thankful for the team that helped us along the way. Big shoutout to Morgan for being so helpful in the beginning and the rest of the amazing team.
Fantastic experience: We always have such a great experience here! All 4 of our children are seen here. They are amazing with our oldest who is special needs and our youngest who is autistic. They are patient, kind and don’t push what is not needed. We LOVE Tidal Smiles!
Fantastic experience: My daughter annalise had a procedure done ant this clinic and she absolutely loved it. Dr.Pam and her team were wonderful, professional, super clean, easy. They explained everything and allowed me to see it all thank you for such an experience
Fantastic experience: Tidal Smiles went above and beyond on a moment’s notice when my child had a dental emergency. She was put at ease immediately by her usual hygienist and Dr. Pam, in what could have easily been a very scary visit. I would recommend this practice for anyone looking for a caring and supportive dental experience for their child.
Fantastic experience: Absolutely love Tidal smiles! They are so wonderful from the staff to the doctors and so patient with my child with autism. They truly want the best for my child and have her Best interest at heart. They can and I never want my child to leave them! Every time I come, I’ve always had an awesome experience in my child loves coming to the dentist now which was a challenge in the beginning! You guys are amazing!
Fantastic experience: Truly an amazing group of professionals throughout the entire office. Everyone was so patient with my daughter and Dr. Pam did an outstanding job. Will definitely continue to come here as well as recommend to friends and family.
Fantastic experience: I cannot express how thankful I am for this dentistry. I have major dental anxiety from some awful dentist experiences and I was so worried for my kids. My kids LOVE going to the dentist! My son just had some cavities fixed and a few seals. They were amazing and he was never alarmed, stressed or in any real pain. They made him comfortable and use kid friendly language. Again, I cannot express enough how thankful I am for this practice. It’s been such a peaceful experience having my kids as patients here.
Fantastic experience: I have nothing but great things to say about Tidal. From the front desk to the dentist everyone is amazing. They are so patient and creative with nervous little ones. And help ease nervous parents minds too. The upfront billing is very nice to have so you can prepare for your upcoming visit. They communicate reminders for upcoming appointments which is very nice.
Fantastic experience: The best pediatric dentist in the area. Dr.Pam is our absolute favorite. Shes so great with my four kids, and their office had all four kids in and out in under an hour! I appreciate their more gentle approach to treatments and don’t get drill happy. Dr.Pam and her whole team is amazing!
Fantastic experience: Dr. Stephanie + crew are amazing! They provide a calm & fun environment for my kids while being very professional and attentive to their teeth health/cleanings. The best around!
Fantastic experience: Amazing!! Had a dental emergency for my 3 year old and my regular dentist referred us here. They got us in within 30 minutes of our primary dentist calling. Can’t say enough good things about them. Ease of scheduling, office design, and the people were everything you would hope for and more in a pediatric practice. Everyone was so patient and went over all of our options with us. My son ended up needing a tooth pulled and he walked out of there like nothing happened! They are not in network with our insurance but still helped file - absolutely worth every penny! If I could give more stars I would!!
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