Aspen Dental - Amarillo, TX

Negative experience: Wasted my time came in for a 4:30 appointment and was told all I could get is x-rays because they were ready to go home!

Fantastic experience: They were able to move things around to take care of my broken tooth... AMAZING

Negative experience: I will not be back. The staff is horrible and the billing is shady.

Fantastic experience: Aspen Dental got me in to see the Dr as soon as possible because a part of a filling had come out and I was experiencing discomfort. They proceeded with a deep cleanse, focusing on the pockets around my teeth, then applying a laser to kill any other bacteria possibly exposed. This all prepared my teeth to be completely ready for my fillings. The dr was kind enough to not let me see the needle with the numbing anesthesia. That helped keep my anxiety at bay! The dr and her assistant worked well together to apply the filings. One has been very deep, but was still fillable. I'm thankful for all the assistance provided me, along with the application for financing, which I needed as my out of state insurance wasn't accepted. Thank you, Aspen Dental to each one who assisted me! I will be back!

Negative experience: I called your call center on December the 30th to make an appointment the earliest I could get me in for a cavity that just started feeling to fill out was February the 7th I show up on February the 7th and they were like oh we don't have your appointment they didn't make it so you'll have to come back another day the earliest we can get you in would be March or something like that I can't wait another month ridiculous you call to make an appointment and you can't call their dentist office you have to call there call place and all they did was set up a profile what the hell is a profile going to do to get my teeth fixed so I do not recommend them so I gave them a one star cuz they were like oh but we're full we can't get you so I do not recognize recommend them and they did it to my daughter told her that she had to get her teeth cleaned before they can pull a tooth and she ended up going somewhere else and they told him yeah it'd be a good idea but yeah so they did the same thing to her was she was pregnant so she couldn't get in like the day that she needed to because then she had to go to her doctor her OB get a note from her OB then go to her specialist OB to get a note from him to get them to pull the tooth but another dentist did it so am I insurance only allows certain places so I guess I'm Sol now

Fantastic experience: Everyone is very helpful and friendly. I appreciate that they take the time to explain what procedure they are doing and make sure you are ok.

Fantastic experience: Sarah and Khristina are Boom people, come see them and find out for yourself

Fantastic experience: The receptionist , the assistant and the dentist were all very caring and wonderful .

Fantastic experience: Everything went smooth. Everyone very professional.

Positive experience: Very friendly receptionist, x-ray tech and doctor. Took me as a walk in on a Friday, and was able to get to me quickly. The charges and potential procedures were explained very well.

Fantastic experience: Very friendly staff! Sarah was extremely helpful as well in getting me in quickly.

Positive experience: Mixed here. Staff is very polite. Very reassuring when I got kind of emotional when they were about to do extractions. But bottom denture still does not fit correctly.

Fantastic experience: This was my first time ever having surgery. I had never had any surgery or even a cut before, so I was extremely nervous. I had been dealing with severe tooth pain for almost six months and kept avoiding treatment because I was scared. As the pain kept getting worse, I visited several dental clinics but never felt comfortable. When I visited this clinic, I met Dr. Nidhi (I’m sorry I can’t remember her last name), and from the very first visit, she was incredibly kind and made me feel at ease. She prepared me for my surgery scheduled for the next morning and advised me to have breakfast and stay relaxed before coming in, which really helped. On the day of the surgery, she walked into the operating room with a confident smile that immediately reassured me. She was extremely caring, especially when giving me my first anesthesia shot, constantly checking to make sure I was okay. Throughout the procedure, she kept checking on me at intervals, which made me feel safe and comfortable. The entire surgery went very smoothly, and I finally got relief from the pain that had been troubling me for months. Dr. Nidhi is truly an angel. I would highly recommend this clinic, and especially Dr. Nidhi. You are amazing—keep doing the wonderful work. God bless you!!

Negative experience: Worst place ever ever to go for your gums teeth health all above they dont care.

Negative experience: Went in for a toothache, they recommended a periodontal cleaning 3,000 a new crown, and removal of wisdom teeth that feel good for 5,000. Went to a different dentist, got a deep cleaning for 400 and the tooth ache is gone.

Negative experience: Went in to have teeth cleaned % 100 covered by insurance. Instead of cleaning they tried to get me to get $3500 loan at %20 . Never had problems going to dentist twice a year never had a cavity ?? Left with nothing done .

Fantastic experience: Everyone was so nice and welcoming, couldn’t have had a better experience.

Fantastic experience: Everyone was amazing and my issues were treated in a timely manner (I was in a lot of pain so that's a big plus). This was the best experience I have ever had at a Dentist Office!

Fantastic experience: My husband was lovingly and effectively cared for. Staff was delightful! Thank you!

Negative experience: The man that makes and fixes the dentures at the facility in amarillo texas is a complete jerk!! I have bought and paid for two full sets of dentures here and honestly never been treated as bad as he has treated me!! The other staff has been pleasant but for some reason he isnt! I paid good money to have good teeth and he refused to make them the way i asked and when a tooth broke its looks like he super glued it like a child. I have recommended yall to my friends but after this ill definitely tell them not to go here because of him!!

Fantastic experience: My dentures broke and they fixed them in a timely manner. Did a great job.

Fantastic experience: This dental practice is a finely run office. They very much care for the clientele and the patients

Fantastic experience: I am so amazed with how I have been treated and looked after by Aspen, and I love my new smile! Thank you from the bottom of my heart.

Fantastic experience: Everything ok, just one of the dentist assistant didn’t change her gloves to put a temporary filling. If you have any questions please call me

Negative experience: Will not be returning to this business. They advertise as having “Emergency Services “ but in reality they do not. I was told it would be a week and a half before they could work on my tooth, which was broken and very painful.

Fantastic experience: Good experience dentist and staff did a great job has one tooth pulled TY ASPEN DENTAL I HAVE NO MORE PAIN

Negative experience: Complete waste of my time made an appointment for something they said they wouldn’t do when I got there

Fantastic experience: Today I had the pleasure of visiting with the professional team in this facility. Honestly they did a great job identifying and helping me find a solution for my dental needs. Thank y’all so much.

Positive experience: Didn't know what to expect on my first visit, but everyone was very nice and gentile. Very fat on appointments

Fantastic experience: The staff was very courteous, no long waiting. I have found my new dentist.

Negative experience: Outrageous prices and still didn’t get my chipped tooth fixed!

Fantastic experience: Christina has been very helpful from the very beginning. I love that you don’t have to wait days to be seen. They were able to get me in the very next morning.

Fantastic experience: I am very satisfied with the work that I received from Aspen dental. I love that they use a computer to get an impression for partials. It makes the fitting and size of partials perfect. Th doctor in Amarillo was very understanding and helpful. I also liked the fact that after having my partials for a few weeks they called to make sure everything was fitting correctly. I have to admit I was very Leary about having partials and the fitting. They made me real comfortable and I am glad I had it done. 6/17/2025: My dentures cracked I went to aspen hoping I wouldn’t have to get a new set , they were able to repair I’m just a few hrs. Very satisfied either way their prompt service

Positive experience: During my first visit, the staff was very polite and kind. They explained each step (checking in, getting x-rays, examining gums) very clearly. However, the wait time from checking in and getting seen was quite long. Also, they couldn’t do a routine cleaning during the first visit, which I found a bit odd since other dentists I’ve been to can do an evaluation and cleaning in the same visit. Unfortunately, rescheduling is a huge pain. I tried calling their number and the front desk is unavailable or they say they will call you back and never do. I did like my hygienist though, since she was kind and did a good job. When I had to get a couple cavities filled, it was a bit odd that some of their equipment stopped working and I had to move rooms. Overall, this is a below average experience and I only went because it was the very few dentists that accepted the insurance I had at the time. Now that I’m on my husband’s insurance, I go to a much better dentist now.

Positive experience: They were running a little late on appointment day, but everything went smoothly.

Fantastic experience: Very friendly atmosphere and thorough dental cleaning. Great with my 9 year old.

Fantastic experience: Had a really great experience with my wisdom teeth removal! Maria Is an Excellent Assistant She made the process go smooth as can be . The doctor knew what he was doing and you can tell when someone is experienced as he is! Friendly Staff, Felt Comfortable, Highly Recommended!

Fantastic experience: I got my permanent denture today and the tech was amazing. She fixed the problem immediately!!! I would recommend them to anyone. The dentist that saw me was from Lubbock and she was great!!!! Good job Aspen, y'all are amazing!!!!!

Negative experience: Literally no one ever answers the phone! I've called multiple times and not a single person will answer. You need better people at the front desk!

Negative experience: Absolutely terrible charged me 29 dollars just to ask a question when I told them I wasn't there for a full appointment refused to help me with a denture fix kept doing unnecessary things that I wasn’t there for and wouldn’t listen to me just kept proceeding in doing what they wanted

Fantastic experience: It was good service..staff kind n great on personality..n all else that goes with their job n what it entails....would recommend.

Fantastic experience: Over all a good experience for my first time there, the appointment went quickly with no long wait, the staff seems very kind and friendly and I love their membership program which gave me my appointment and x-rays free!

Fantastic experience: 10/10 recommend this dental clinic, the front desk receptionists were absolutely wonderful along with the dentist I saw. They will definitely continue to have my business.

Negative experience: Receptionist is VERY RUDE. Doesn’t know how to speak to people kindly and said she’s never heard of my insurance so they probably don’t take it. I asked her to check and she informed me that she knows for a fact they don’t take it because she hadn’t heard of it. So helpful Get a new receptionist. As soon as possible.

Negative experience: I’ve had tooth fall out of my dentures partial broken two or three times just eating. I’ve had them two years had a repaired several times would not make me another partial tried to charge me over $2000. For ones

Negative experience: Who ever answered the phone this morning probably needs to find a new job, if you hate your job so much to be so cut and dry with a simple question, I geuss I’m glad I had to cancel, noted, if you want rude and to feel dumb for calling a place make sure to go here.

Fantastic experience: Wonderful. Couldn't have asked for more caring people. Thank you for making my Mom feel comfortable and at ease.

Fantastic experience: Positive experience! I had extractions done a week ago and fitted with temporary dentures. I was having fit issues and some pain involve and the young lady who took care of me today was amazing and so very thorough. She explained everything that she was doing, and when I walked out, my dentures felt 100% better and are fitting like a glove. I am literally thrilled with the outcome!

Negative experience: Been trying to get a tooth pulled for 2 months. The staff that answers the phone are clueless. Kept scheduling me for a hygenist chair, call to change date due to there mistake, yet still have me scehduled when new dates come. They have no compassion for you pain and just saw. sorry, can't help you this week. I gave up. Going to a new dentist today. Staff on phone ALOT nicer. Hope all is well. ASPEN ONLY CARES ABOUT MONEY, NOT US !!

Negative experience: Staff is very unprofessional, barely speak English. They are more of a sales pitch than a dentist trying to help the community. Staff that answers the phone and makes the appointments needs to be fully educated as to what they are telling customers that call in. This is NOT a place to get same day dentures. Know before you go! I will NEVER be back

Fantastic experience: Im happy over all. The dentures are comfortable and look nice. The only issue is they aren't very good at keeping appointment times. They dont contact you if they change their hours and dont feel the need to apologize, but otherwise its a good place.

Negative experience: In my opinion the dental hygenist is sketchy, which makes the dentist a liar The dental hygenist looked at my gums from 2 foot away and prescribed thousands of dollars of work. I had no care prescribed from the dentist. Shady, shady. I cancelled my gum thing. They said 1-4 weeks to get my money back. Shady, shady,

Fantastic experience: Had my first visit and the it was not a pleasure. The staff was great and treated me with dignity and respect. Bug my prognosis was not very good. It's hard to hear that I'll be loosing all my teeth and still give t stars. Definitely will return and so should you.

Fantastic experience: Very pleased with the work I've had done to date. Staff extremely friendly and informative answered all my questions and concerns.

Fantastic experience: The dental staff treated professional and very well friendly. Great service as well went in for an exam and they were very helpful. I recommend anyone coming here

Fantastic experience: Great people and fantastic service!!! Went in for tooth ache and I was ready to say pull the damn thing! They were so cool and took the time to explain all the consequences. They gave me some antibiotics cleaned me up and put a new filling in. Definitely coming back to get the thing fixed for good but just glad to keep my tooth and my smile

Negative experience: They quoted me one price on the phone. When I went too there office they wanted to charge me more than double for the same service. I would not recommend any business with such shady pricing sales practices.

Negative experience: Very Rude receptionist at the Front desk. There was 1 nice Young girl there training who was nice but the one training her the very heavy set Older lady had a cardboard personality. Our appointments were for 9 and 10 am. We walked out at 935 am. Because we still weren't taken care of. Service is terrible. WILL never go back.

Positive experience: Everyone was very nice. They didn't sugarcoat anything and told me what to correct to make my mouth healthier. They weren't rude at all. I hadn't been to the dentist in 5 years.

Positive experience: The staff were all very nice & professional. The cost of the treatment I need is way more than I expected but I haven't compared prices yet so I don't know how they compare to other places. They were helpful with trying to find financial options for me.

Fantastic experience: Quite friendly and prompt! Great experience with front office, X-ray tech and dentist. Seem to be patient centered and not money driven for reccommended procedures. So far, quite impressed.

Positive experience: Care was 5+ stars, but gets 4 stars for making two visits turn into three. Would definitely recommend to friends/family.

Positive experience: I'd rate 5 stars but the receptionist they have has no idea how to do her job and it speaks for itself. She was provided a full paper of information showing who was the primary holder of our insurance and what insurance we had, had almost all of it written in wrong causing problems with our insurance. Even giving her my social on that and my insurance number. I'm honestly baffled. The ladies were more concerned about being on their phones and laughing than actually doing their jobs. It was 2 Hispanic ladies in the front. Everytime the doctor came around the corner they were quick to act like they were working. These women will destroy your business if you're not careful. My husband is due for a pulling and I'm honestly concerned about how these ladies will act while he's there.

Negative experience: Don’t recommend this place. Had a tooth pulled which hurt. Then after it healed a month later I feel something sticking out of my gums. I called to see about getting it checked out and they still want to charge for the mess up.

Fantastic experience: They are a super friendly staff. They explain everything and are willing to work with you. I have put off going to the dentist for a long time, but they made it very easy to want to go.

Negative experience: They were very rude on the phone when I called to confirm my appointment, we lost our slot and were refused service. Would never recommend

Negative experience: Only giving a 1 star rating because Google makes me. I walked in and it immediately smelled like sewer. After checking in I went to the bathroom. It was disgusting. Toilet paper rolls all over toilet was peed all over. The smell was terrible. I’ve been in better gas station bathrooms. That should’ve been enough to make me run for the door but nope. My Appointment was at 9:30 after waiting over an hour I finally went up to the desk and asked my appointment time just to be sure. And, I was correct it was for 9:30. My appointment was at 9:30 and now it’s after 10:30. Instead of letting anyone know it was going to be a long wait they said nothing. I find that very unprofessional and rude. Inconsiderate of people’s time. I drove 2 hours just to come to this appointment so a total wasted time of 5 hours for my day thanks Aspen Dental for nothing. You owe me gas money for this.

Negative experience: I am terrified of dentist. I made my appointment due to wisdom tooth pain and knowing they were needing to come out based off of the teeth growing in sideways. I went to the appointment and I was told I had a pretty bad gum/bone infection that has caused bone and gum loss. My wisdom teeth all need to come out. I made a plan with the Financial lady and booked my appointment to get my teeth pulled and then my 2nd appointment to do a deep clean and to help get rid of the infection. I work nights I made sure to let them know that and today while I was asleep for work I got a call and a text saying that they need to reschedule my appointment but didn’t tell me which appointment needs to be rescheduled. I have already put in for PTO at my job which my job so kindly gave me even though I am supposed to give a month notice as we work with foster kids and finding coverage is hard to do. So now I have to call them in the morning and hope it’s not for my tooth removal as I’m in so much pain all I can even eat is like jello. I understand that things happen but you cannot expect me to change my schedule and move things around multiple times just to fit your schedule. I have already changed my schedule once to get my procedure done and now I’m being asked to do that again and that is not professional nor is it good bedside manner. If I have to go somewhere else I will but I’d rather not since I’ve already had everything set up.

Negative experience: I would give a 0 if it had one. I was 4 minutes late for my appointment and they said they couldn't see me. I was told I would have to reschedule. The waiting room was empty and there were not any cars out front. I had cash money in hand but I guess they don't need anyone's money. We had to drive from out of town just to be told to reschedule.

Fantastic experience: I have to say I left a review a couple of months ago because I wasn't impressed with the front desk lady or the financial lady. But my visit today once again the hygienist lady was very kind, got into another room the dentist from Lubbock and his assistant, so very nice. In fact this particular visit I have to say was one of the best visits I've ever had in a dental office. Absolutely great people. Thank you Aspen dental.

Negative experience: Not good. I broke my front tooth on my denture. They set up an appointment for the next day. I got there just to be told the lab tech wasn't there and I couldn't get a repair. 3 days before Thanksgiving. If the would have told me that i couldn't get it repaired when i set the appointment, i could have went elsewhere and hd it fixed. I wont be back. No good business practices.

Fantastic experience: Everyone was friendly and helpful, everything was explained to me in terms and words I could understand. Told me of my options and risks if there were any. Very satisfied with the visit.

Fantastic experience: My husband lost a couple of teeth and his lower denture and he chose to go to Aspen to have that taken care of. He was very pleased with the outcome of the work that they did on his lower denture, And I would say he was more than pleased. He was very excited and very, very excited about the cost, which was very very reasonable…

Negative experience: $2600 for a deep clean.. take off the Laser $1650.. I have never .. total was 21000.00 and they don’t want to detour from there plan.. if you like to blow money .. go for it!!

Fantastic experience: I haven’t been back to this location in a few years but had some good, some bad experiences in the past. Today I LOVED the dentist I saw! She was friendly, patient and clearly explained the pros and cons of my options. I then LOVED the office manager who went through and helped me set up an action plan around the financial end of things. I also loved the way she interacted with the staff who clearly liked her! Overall, even though the news wasn’t particularly good (which I knew it wouldn’t be), I still left very pleasantly surprised by my visit!

Fantastic experience: I walked in without an appointment, to have my lower denture repaired. We are traveling, and my denture snapped in two. They repaired the same day! Awesome job!

Negative experience: The first quote for reglueing my tooth on my lower denture I thought was way high at 250. When I asked for the business manager to quote me the price came to 126 better. But still I think was hi. I would have liked 60 much better. For replying the denture back on.

Positive experience: Ive been going to Aspen Dental for a few months now and so far it’s been a great experience. I highly recommend Dr. Medea Mohseni! Every visit is a great experience, with a friendly staff that always makes me feel welcome and comfortable. My dental hygienist is also great! I had some issues with billing, there were times I didn’t quite understand what portion I was responsible for and what insurance would cover. Surprises frustrates me, but overall my treatment has gone smoothly with no complications. If you’re looking for a dentist who is professional, kind, and thorough, this is the place to go!

Fantastic experience: Very professional and caring staff. I felt very comfortable and immediately put at ease from the check to exam. The doctor and the dental hygienist took the time to explain the plan for my ongoing treatment at Aspen Dental in Colorado

Positive experience: I have been going here for years because it is the only place in Amarillo that takes my dental insurance. The work I have had done has been adequate. Their hygienist are great. The only problem is making an appointment. Today was the second time I thought I was going for a cleaning , but was only scheduled for X-rays. Happily they were able to work in my cleaning instead of making be come back again.

Fantastic experience: They were very nice,kind, caring,and professional. I had a very pleasant visit. I thank them very much for meeting my needs. It was a very nice facility and very comfortable.

Fantastic experience: After 2 canceled appointments by Advana dental followed by a very unprofessional call from their office staff, I have been pleasantly surprised by the great staff (including the dentist) at the Amarillo Aspen Dental! I will be recommending this location to anyone I know. Robert Bell

Fantastic experience: I made an appointment for a broken tooth. Hoping that the least of things to happen was to get the tooth extracted. I knew I needed a deep cleaning and I knew that would be a problem because I needed the cleaning...badly. Dr. Moshseni help me out tremendously during my appt and was able to leave with my goals met. I greatly appreciated the time and treatment she gave me. As well as the her hygienist that worked with her. Thanks!

Fantastic experience: Had to schedule a last minute emergency appt for tooth pain while out of town on vacation. Front desk staff was very friendly and dental assistant and dentist were both kind and informative. Have to see the dentist again at another vacation location next week and this location called them to make the appt, which was very helpful!

Positive experience: Aspen Dental Amarillo has a nice facility and a friendly and professional staff. After my exam they helped me understand the services they had which were best for my particular needs. Overall, I had a good experience at my first visit and look forward to future visits to have a healthy smile.

Fantastic experience: Everyone there was so nice!! Very thorough with the exam and all that they needed to do for me!! I would strongly recommend Aspen Dental to anyone who needs dental work

Positive experience: I liked the very fast service, the dentist was very nice and so were the staff. Those are the positives. I didn't like how rundown the office looked, the bathroom sink is going to be used for brushing teeth (fact) have a clean area to do so, the music while extracting tooth was awful, with cussing and explicit, very explicit songs, with trash tv on the screen of dental chair. Is this not a family dentistry? Because it was fast, when extracting my tooth, there was no care not to hit the other teeth with the tools, I was so worried that another tooth was going to be broken or cracked. It was almost no care to that. So there are my pros and cons.

Fantastic experience: I had a great experience at aspen dental. They were very professional and courteous. Came in for a crown but found out I only needed a filling which saved me alot of money. I would recommend them to my friends and family.

Fantastic experience: First time patient today. It was an awesome experience! Needed a denture repair. Was in & out of there in under an hour. Will definitely be back.

Fantastic experience: Everyone was so welcoming and professional! I am from Lubbock, but I am in Amarillo four days of the week. The dental specialists put me at ease. I will not hesitate to go to them with any of my dental needs!

Fantastic experience: I had a wonderful experience. I had my teeth clean today and the hygienist was very nice and gentle. My mouth was scanned so I can get partial finally Aspen dental has taken my fear of dentist and dental work away. I highly recommend Aspen dental.

Negative experience: Had to ask off of work three weeks in advance to get in for a deep cleaning that I was ecstatic to get. My job is very demanding so time off is minimal and hard to get approved for. Drove an hour and half from work, just to get to the office for them to tell me that my appointment had been cancelled BY THEM and somebody "should've called me." The office seemed to care less about the fact that I lost money and time due to their negligence. Rescheduled an appointment because I have no other choice and need the treatment ASAP. Highly disappointed with the unprofessionalism of the staff and the lack of communication, and when I asked for some accountability they had nothing to say and gave me slight attitude as if it was my fault for not being in the loop. And to top all of this off, I tried to call them 4 times to confirm my appointment the morning of, but wasn't able to get through to the office.. All they told me pretty much was " Sorry about that, " and basically acted as if they couldn't care less if I continued to do business with them or not. Highly unsatisfactory.. Would not recommend this place.

Positive experience: An overall great experience. They take the time to listen to you and address each concern and question. My dentist and hygienist made sure I was comfortable throughout the process and felt no pain. The only thing that keeps it from a 5 is the 30 wait after appointment time to be called.

Negative experience: This place is a horrible place to get dental work done, my grandmother got all her teeth pulled and needed dentures they gave her temporary dentures and then when it was time to pick up her actual dentures they wanted another $5000 and she did not have it right away so she made a payment plan and is making payments towards paying off the dentures but they won’t give them to her until she pays it off. What is she supposed to do without her teeth I find that to be very unethical and I don’t appreciate them basically lay-waying her teeth something that she truly needs. Don’t give them your business

Fantastic experience: The staff are nice and helpful. The doctors are great and seem to be happy to be at work. When you finally find professional individuals that like what they do, you know you will get great care.

Negative experience: Had an appointment & gave them my insurance info & they indicated that they are accepting new clients. She change her mind saying they don’t accept new clients anymore and was very unprofessional. Very inconvenience; I wish I can give them negative 5 stars ⭐️

Positive experience: My aunt needed a broken tooth pulled because it was causing an infection., but the dentist decided to pull a different tooth rather than the one that needed to come out, and had her assistant change it on the chart to make it right. Her primary doctor doesn't want her to go back now. All the other workers were nice, but the whole incident has left a bad taste in everyone's mouth.

Positive experience: Everyone was so nice. Everything was too expensive for someone on a fixed income. I'm still considering the deep cleaning for $900.00 if I can pay it out $100.00 per month with no interest. Let me know, then I'll make an appt.

Negative experience: I will rate it a 0 if it was an option. The treatments (Bridge and Root Canal) that I had done before did not last. It consisted of multiple visits and I was overcharged. Unfortunately, I have to get it redone and pay extra to my new provider......

Fantastic experience: I went in for a consultation for dentures. Everything was smooth sailing, until I got to the pricing. It’s Pretty expensive! Especially compared to what the prices are when you look them up online. Everyone was very friendly and they do have good customer care.