Clock Tower Dentistry
When it is time for a dental checkup, there is no reason why you shouldn’t visit the best dentist in Palatine, IL. At Clock Tower Dentistry, we work hard to maintain our reputation as one of the leading providers of quality dental services. Our dental office offers a range of preventive and restorative treatments for the whole family.
Not only do we protect the function and health of your teeth and gums, but we are also focused on the treatments necessary for maintaining smile aesthetics. We offer everything needed for your smile, including emergency dental care, dental implants, orthodontics, family dentistry, and more. Call to schedule a weekday or Saturday dentist appointment with a cosmetic dentist and general dental care specialist.
Opening hours
- sunday: (closed)
- monday: 10h-19h
- tuesday: 8h-14h
- wednesday: 10h-19h
- thursday: 9h-19h
- friday: 8h-14h
- saturday: (closed)
Photos of Clock Tower Dentistry
Services and Treatments
Clock Tower Dentistry: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,9 out of 5 from 277 reviews
Fantastic experience: My experience was very good …the dentist took real good care of me. Im sending people to him for work. Hooefully they will do my implants…
We are glad to hear and looking forward to working with you in the future!
Fantastic experience: The doctor Abdallah is amazing, he’s fast and precise in what he does. He will always give me updates on what he is doing and what is next. I love the rest of the staff, they are very kind and make you feel you are in the best hands. As for the place is very clean and modern. I always watch tv while they’re working on my teeth which is amazing because I can get distracted. 200% recommend.
We are happy to help in any way we can! You are a pleasure to work with!
Fantastic experience: Incredible dentist! Extremely thorough, explanatory and to the point on what needs to get done. By far the best experience I have ever had with a dentist
Thank you for your feedback. It is our pleasure!
Fantastic experience: We had an excellent experience with this office during a very stressful situation. My son chipped a significant portion of his front tooth, and I called hoping for guidance. They were able to see us the same day, which I truly appreciated. The team was professional, efficient, and very reassuring throughout the visit. Most importantly, they did a beautiful job repairing his tooth — it looks completely natural. I’m very grateful for the level of care and responsiveness we received. Highly recommend this practice, especially for anyone needing prompt and high-quality dental care.
It was a pleasure working with you and your amazing son! We look forward to seeing him again!
Fantastic experience: Great place to go. Everytime I go in its a very good experience. My teeth have been well taken care of here.
It is our pleasure!
Fantastic experience: Great staff, great experience getting a consultation. The doctor was very thorough, explained everything in great detail, attention to detail was there. I felt comfortable and in good hands. I will definitely be returning.
It was a pleasure meeting you! We look forward to working with you!
Fantastic experience: Very nice and clean. Went in for a failed filling and the Doctor was awesome. I definitely recommend and will come back for more work.
You are a pleasure to work with! We look forward to seeing you again!
Fantastic experience: They were very helpful. I was scared about my implant but they took the time to explain things to me and ensure I wasn't confused. Highly recommend
Thank you for your trust!
Fantastic experience: Fantastic staff and DR. Is Super with Patients very explicit, also very calming with nervous Patients like me.
You are a pleasure to work with! Thank you for your trust in us!
Fantastic experience: I had a great experience at Clock Tower Dentistry! The office is beautiful - modern, clean, and thoughtfully decorated which made the whole visit feel welcoming and comfortable. Dr. Abdallah is wonderful and his DentalAssistant Maggie is great! He's knowledgeable, warm, and took the time to explain everything about my teeth and what I need to do in the future.
Thank you! It is our pleasure!
Fantastic experience: They have a high standard of care and are incredibly thorough. They truly value their patients' well-being.
Thank you for trusting us with your care! It is our pleasure!
Fantastic experience: Great and friendly people who are competent in their positions. I really appreciate them.
Thank you!
Fantastic experience: Dr. Abdallah and his team were such a delight to work with! They put me at ease in explaining everything before it’s done. I highly recommend Dr. Abdallah!
Thank you for the kind words! It was a pleasure meeting you!
Fantastic experience: I have had great experiences at Clock Tower Dentistry. It is modern, clean, and very professional. I highly recommend them. Dr Abdallah and staff are very professional and handle any situation.
We are glad your visits went well and we look forward to seeing you again!
Negative experience: Disappointed after receiving surprise 350 dollar bill for services rendered on 6/2/25. Not super impressed with the audio answering service that took my off hours call. Not impressed that at time of service I asked not to take images as there was no reason to and no history of issues and was told no, that it's custom for their practice to take to needed to be done. Now I am being charged total of $165 for said images when I presented no complaint and wanted a standard cleaning. Turns out insurance is lapsed and now I'm stuck with the Bill. Hoping to talk to the owner operator tomorrow Sat.
Sorry to hear about your disappointment Lindsay. While we do run your insurance as a courtesy to you, it is important you are also familiar with your insurance coverage and notify your dentist of lapsed insurance asap. With that said, I do understand your concern, so please feel free to call to see how we can help.
As far as answering services, we simply have that in place so our patients can reach us or get messages to us at any time and day.
Fantastic experience: Always a great experience. They are professional, friendly, and provide sound advice.
It is our pleasure treating you and your family!
Fantastic experience: Great dentist, the whole team is amazing!
Thank you! It is a pleasure working with you!
Fantastic experience: Dr. Abdallah and the staff are very professional, and nice. Make you feel comfortable and welling to help and answer any questions you may have. Was seen by doctor shortly after my appt. Highly recommend.
Thank you!
Fantastic experience: The entire staff from Monica at the front desk, all the hygienists and Dr Samer are friendly and caring. Our family has been with them for a few years now and they completely understand each of our different anxieties when it comes to dental issues. They are wonderful!
Thank you!
Fantastic experience: Skilled professionals in a warm and friendly environment. We love everything about this practice. Will be bringing in more family in the future. They're even in network!
Thank you for your support! You are a pleasure to work with and we look forward to meeting other family members ;-)
Fantastic experience: The Clock Tower Dentistry staff is always friendly, which makes visiting the dentist less stressful. I always look forward to seeing everyone there. They really make my visits as pleasant as possible.
Thank you! It is our pleasure!
Positive experience: as my first visit , they did a great job! Not much a welcoming environment but there service is good. Well communicated.
Thank you!
Fantastic experience: I was seen as a new patient here just last week (March 2025). The whole staff made the transition very easy and were very helpful. They are professional and always nice and open to questions. Highly recommend this location.
It is our pleasure!
Fantastic experience: Outstanding results and very friendly and professional staff. My entire extended family comes to this office.
We love seeing the entire family!
Fantastic experience: By far the kindest and greatest experience i have personally had when it comes to anything medical. I have never been treated with this much respect, care, and honesty. I highly recommend these folks.
Thank you! It was our pleasure!
Fantastic experience: Everyone at Clock Tower Dentistry has been wonderful! You feel very supported and comforted from the moment you walk in.
It is our pleasure!
Fantastic experience: Amazing staff. Monica will great you with a big smile as soon as you enter. There is a Great hygienist she will go out of her way for you. Dr Abdallah is amazing very professional and knows what’s he is doing.
Thank you!
Fantastic experience: Always attentive and the staff always goes the extra mile! Monica is the absolute best office manager! Doctors and hygienists are stellar and great with kids! They have been an integral part of my gum healing process and I finally have healthier gums! Their emergency plan is fantastic for those who don’t have insurance. We have been going to them for years and will never change!
Thank you!
Positive experience: Office staff and doctor are very professional definitely recommend for anyone looking for a dentist!
Thank you! It was a pleasure working with you!
Fantastic experience: I was able to get in, appointment was on time, and the staff was knowledgeable, courteous and helpful. Keep up the great work!
We try our best and enjoy working with you!
Fantastic experience: Me and my wife both appreciate everything about our experience at clock from the time making appointment and the whole process from start to finish! Everyone is so friendly with positive happy professional energy with results We have experienced many years with other dentist! 85 78 years
It is out pleasure!
Fantastic experience: Dr. Abdallah and the entire staff are by far amazing and genuine individuals. We are very happy with the service and experience they have provided to our family! Highly recommend
It is our pleasure working with you and your family!
Fantastic experience: I've been coming to Clock Tower Dentistry for a few years now. Dr. Abdallah and his staff (Monica) are amazing and couldn't be happier with the care I receive from him and his office. He is kind and cares for his patients. He always takes time to explain everything to me in a way I can understand, which always puts me to ease. The office is always clean, modern, and up to date ! I highly recommend Dr. Abdallah to anyone looking for a great dentist!
Thank you! It is our pleasure!
Fantastic experience: Friendly and accommodating! They take care of the entire family!
It is our pleasure!
Fantastic experience: I don’t like dentists but Clock Tower Dentistry makes it much easier to handle any dental work or cleanings I need! Staff is amazing! They make me feel at ease especially when I’m a bit nervous. They always go above and beyond to make me feel comfortable! Highly recommend!
Thank you!
Fantastic experience: Everyone at Clock Tower are wonderful! Dr. Abdallah does a great job on all our teeth and my girls always look forward to their dentist appointments!
Thank you!
Fantastic experience: Dr. Abdullah, Very professional, talented dentist, honest and respectful. Highly recommended. Mohammed Al-anaswah
Thank you!
Fantastic experience: Best dental experience! Great team and they care. I highly recommend them.
Thank you! We appreciate you as well!
Fantastic experience: We have been going here for years and have an extremely comforting experience every time! I will never forget how they took my son in and extracted a tooth at 5/6 years old when other doctors turned us away and said there was no way he would stay still through the procedure. Dr. A IS AMAZING with children and always has done a great job at explaining teeth care not only for me but for my son to understand. Monica at the front desk is my favorite person ever! She treats us with the utmost respect and care and takes the time to listen to any requests and concerns I may have. I can’t imagine going any place else!
You and your family are a pleasure to work with!
Negative experience: I'm not a fan of the dentist, but for whatever reason, I wasn't a giant ball of anxiety in this office. (And yes, I had work done the day I met them.) The only two things that I ask are: 1) that I not feel so rushed, since it made me forget to ask things when I had the dentist in my room; and 2) when you give me a bill to sign, that better be the full cost, no surprises. I understand people can be busy, and mistakes can happen, so I'm lenient this time. The edit in stars is because you spoke about my personal information on the internet (I saw before your edit and /or correction) right here. Unacceptable. Just please, don't say anything before you reveal anymore of my personal information further breaking HIPPA.
Thank you for the feedback and thank you for trusting us with your care! We try to be as accurate as possible, but that can be challenge for same day treatment. Thank you for understanding!
As far as any questions or concerns, please feel free to text us at (847)-481-8400.
Apologies if you didn’t get to ask all your questions, as our focus is addressing the chief complaint the day of. I look forward to hearing from you!
Samer
Positive experience: Dr. A is great. He is def. a pro in what he does. I, however, don't appreciate how he gives his patients an appointment time and then consistently makes you wait at least 30 minutes before seeing you. 5 stars for skill level and staff friendliness. minus 1 star for the waiting time.
C'mon Russel, I went to one of your first shows post-covid, when Jeremy Piven opened up for you! We even chatted in the lobby right before your show. I thought we were cool!
But jokes, aside, we appreciate your feedback and kind words and will continue to get better. Feel free to email me personally at [email protected] to discuss, since we don’t have this name in our system!
Negative experience: I called to schedule an appointment and the receptionist informed me of the next availability which I understand that. She then went on stating I broke an X amount of dental appointments since 2018 when it had nothing to do with the reason for me to calling.. I am not sure where she was trying to get to with that. I would call to cancel when I was unable to make it I do not just miss them with no call no show. We are all humans and have things that happen in our lifes as Im sure it happens to her too. Just very super dissapointed with my call with her this morning when the doctor is super nice and helpful. I referred my whole family to them but sadly I will be taking my dental services elsewhere where they wont rub it on my face for having family emergencies in life. I didnt know you are unable to cancel appt when things come up. You need to get better front desk receiptionist where they wont make you feel bad for having canceled appointments in 2018. I work in the dental field and would never treat my patients like that. I WAS JUST TRYING TO GET HELP!
Thank you for the feedback and the kind words in regards to the dentist(ry)! We value all feedback and are flattered you chose us! They were referencing our no-show and last second cancelation policy. We are very flexible with our patients and understand emergencies happen. Feel free to call and discuss at a time convenient for you.
Warmest regards,
Samer
Fantastic experience: Lovely staff from the moment you walk in, the doctor is super gentle and has one of the cleanest offices. I have finally found my go to dentist in palatine! Thank you so much for your work!
We are blessed to have you as a part of the dental family!
Fantastic experience: I visited yesterday for a crown, and the entire experience was painless and as pleasant as dental work can be. Dr. Abdallah and his team promptly answered my questions and were conservative with their treatment plan. I'm thrilled to have such an excellent dentist nearby. Thank you!
Glad we are able to provide you with the service you deserve! Thank you for your trust!
Fantastic experience: I just had my first appointment this past weekend and I felt like I’ve know them forever. Starting with front desk and amazing Monica, to a very thorough hygienist, Jessica and finally comforting and knowledgeable Dr. Abdallah. I felt safe and not judged, and I believe I’m in a good care now. I will definitely come back and refer all of my family and friends to this office.
Thank you for your kind words! Monica is a staple of the practice the past half decade and Jessica is an amazing hygienist! I am glad we were able to provide you with the service you deserve!
Fantastic experience: We had such an amazing experience at clock tower dentistry. We were visiting from another state, when my son started having a toothache. They were able to take us same day! The staff were so friendly and Dr. Sam was so gentle with my 7 year old. He was knowledgeable, personable, and very thorough with his explanations. If we lived in state this would be our regular dentist office for sure!
Thank you! He was a gem to work with!
Fantastic experience: I have been going to clock tower dentistry for years and they never disappoint! The office is up to date and the whole team is wonderful. Highly recommend this dental office for the whole family!
Thank you
Fantastic experience: Vary wonderful I have tmj and they got me in quickly and got it made after I had been getting no help elsewhere for the last few months
We appreciate your patience and trust in us! I am glad you are feeling better!
Fantastic experience: Great office and staff Dr Abdallah very patience and thorough would recommend to everyone
Thank you!
Fantastic experience: Always thorough and everyone is very friendly and outgoing! Highly recommend if you're in the Palatine/Arlington Heights area.
Thank you! It’s a pleasure working with you!
Fantastic experience: I currently called Clock Tower and they got me in the same day, and was able to help me the same day with what was going on with me. Because of them, I am now doing much better and my teeth issues have been solved, the next day.
It was our pleasure!
Fantastic experience: This was my first time visit to Clock Tower Dentistry Team, and it won't be my last. My experience was top notch. Starting with Monica at front desk to Dr. Samer and his staff they all are professionals, very knowledgeable, pleasant, caring, helpful and accommodating. Cannot say enough about how happy I am to have found them!
You are a pleasure to work with!
Fantastic experience: The entire team at clock tower has been outstanding to work with. My whole family has received fantastic care.
It is our pleasure!
Fantastic experience: Once again, had an amazing experience! I cracked my enamel and was worried about long term damage, and I was seen very quickly. Brooke was wonderful to work with as well. Thank you again!
We try our best! Thank you for showing confidence in us!
Fantastic experience: The staff are very friendly and good at they're job but it's still the dentist wish I could say what a great experience it was but again it's the dentist
Appreciate the kind words and candor! Always a pleasure seeing you!
Fantastic experience: Everyone at the clinic are very friendly. The Doctors know the Kids well. My Son now isn’t afraid to see Dentist anymore.
He was such a charmer, and a pleasure to work with! The entire team enjoyed working with him!
Fantastic experience: I have been going here for an upwards of 6 years now and absolutely love it. All the staff is welcoming and efficient and have turned my oral hygiene routine into a joy.
That is music to our ears! Thank you for your cooperation and rocking the oral hygiene routine!!!!!
Fantastic experience: I have been a patient for over 5yrs now and I am so happy with the level of service I receive every appointment. I have moved away from Palatine and I still continue to be their patient because of how happy I am with them. I appreciate the level of professionalism, kindness, being understanding and making me feel like family. I will always recommend friends and family to Clock Tower Dentistry.
It is always a pleasure seeing you! Thank you for being a part of the family!!!
Fantastic experience: I’ve been going here for almost a year now. The staff is very friendly and nice. I love seeing Monica the receptionist. She’s wonderful. It’s very clean and tidy. They do a good job with reminding me for my appointments. I go often since I got Invisalign. It’s easy to book with them and they can be flexible. They have a fee for no shows or last minute cancellations. They are very professional.
Thank you! It’s a pleasure working with you!
Fantastic experience: Dr. Abdallah is so kind, he always makes sure to listen to concerns and takes the time to make sure all issues are addressed. The staff is the absolute best, they are all so warm and professional. Visits are always quick and efficient!
Thank you for the kind words! It is a pleasure working with you!
Fantastic experience: From the front staff (Monica) to the hygienists (all of them) to Dr. Abdullah - all have created one of the best dental practices in the area. I have had such a fear of dental stuff in general and they made it easier for me! Very knowledgeable, clean office setting, latest technologies, & always on time.
It is our pleasure!
Fantastic experience: I have been going to clock tower dentistry for many years now. I have only had positive experiences here. Love my hygienist, straight forward and very thorough. Samar does great work, had a few fillings done and never had any issues. Recommend
You are a pleasure to work with! Thank you!
Fantastic experience: Dr. Abdallah and his staff are extremely great when come to patients care. They always send me reminder for my upcoming appointment. He really spends ample amount of time with his patients and explains the procedure thoroughly. Thank you, Dr Abdallah, for taking care of my teeth.
Thank you!
Fantastic experience: It was my first time here and from appointment to exit it was an exceptional experience. My boys loved the experience. I am surprised why I didn’t visit here before. Appointment scheduling was very efficient and they helped reschedule and remind as well. Two days before, received all digital forms via text message to fill all the forms online conveniently. Office is very neat and has very cool vibes. Monica is very pleasant and friendly at the front desk. Brooke was the assistant that helped us and she is very pleasant and cheery, a delightful personality. The practice completes with Dr.Abdallah as the final straw. We found him very professional, friendly, knowledgeable, skilled, swift and very honest. He identified the problem quickly, and while talking to boys, finished what he needed to do before they could realize. He was very straightforward and recommended another practice for the ortho work that my son needed due to the complexity. Very honest I would say. The best experience at a dentist office today. I will strongly recommend him to my family and friends.
Thank you for the kind words! Your young men are a pleasure to work with!
Fantastic experience: Been coming here for a number of years and have nothing but good things to say about Dr Abdallah and his amazing team!
You are a pleasure to work with as well!
Fantastic experience: From the moment I walked in I had a feeling I had chosen the right place for my dental needs. Monica at the front desk made you feel comfortable and was quick to answer any questions I had regarding the work to be done. The technicians were very profesional and made one feel at ease the way they got me ready for the doctor at the assigned station. They filled me in on everything they were doing preparing for the doctor. Once the doctor came in very warm and profesional. He asked my reason for the visit and followed up with the procedures to be expected with my needs. He always explained the what, why and when as he performed his services. I learned so much from him and his team and feel comfortable with all the work done so far. I have no worries for recommending him to others. Thank you, Julius C. Engel
You are truly a pleasure to work with and know! Thank you for giving us the opportunity to be your dental home!
Fantastic experience: The whole team at CTD is a dream to work with. Jessica (LDH) is a pleasure to come back to every time and my all time favorite hygeniest. Monica at the front desk is very caring, thoughtful and gentle in all administrative work. Finally, Dr Abdallah is an elite level professional that you can learn something new from every time you visit. Thank you team!
Thank you!
Fantastic experience: I have always been so impressed by the professionalism and highest quality care provided by this dental practice. Highly recommended!
Thank you! It is our pleasure!
Fantastic experience: Amazing staff an Amazing dentist, Dr abdallah, I drove one hour and it was worth it! As soon you walk threw the door. They make you feel at home, the office is awesome, there is a tv on top and they give you head phones so you won't hear the drilling noise love this place
Thank you for the kind words. We thoroughly enjoyed working with you.
Fantastic experience: The doctor and the other staff was very sweet. Made my 5 year old very comfortable.
It is our pleasure! Thank you!
Fantastic experience: I had an excellent experience with Dr. Abdallah. It was my first time in getting crowns, and he did an excellent job. He was nice and friendly.Also, Monica is so caring and gentle, she does an amazing job in making people feel comfortable.I would definitely come back. Thank you Dr. Abdallah for your compassion and excellence. Thank you Monica for caring for others the way you do!
Thank you for your trust in us! It is our pleasure and we are glad to be your dental home!
Fantastic experience: I am so very happy and extremely impressed with Dr. Abdallah and his team at Clock Tower Dentistry! Thank you very much!
It is our pleasure!
Fantastic experience: I have never posted anything before in my life, but I was so impressed by everyone at Clock Tower Dentistry, I felt the need. No one ever wants to see a dentist, but this one YOU WILL! Each and every member of their staff is beyond exceptional, which is so unheard of these days.
Thank you for the kinds words! It is our pleasure!
Fantastic experience: What a great experience from check in to check out. Jessica, the hygienist, was friendly and very thorough! My teeth and gums feel great! The Dr is wonderful! And the receptionist made sure I understood all charges and was so helpful and pleasant. I was referred from a friend and am so glad I came. My dentist of 40 plus years just retired and finding a new dentist was a bit overwhelming, finding Clock Tower Dental was a dream.
We are blessed to be able to serve you. Thank you!
Fantastic experience: I have been getting my dental work done at Clock Tower Dentistry for 3+ years. Dr. Abdallah & his staff are honest, offer practical advice, and do great work. I definitely recommend them if you are in the area.
It is a pleasure having you as part of our dental family!
Fantastic experience: Very friendly front desk, clean and modern office, excellent hygienist.
Thank you. We are pleased to have met you and your family!
Fantastic experience: Probably one of the best Dentist I’ve ever been at in the past 5 years. Really nice people and big thanks to Jessica who cleaned my teeth!
We love Jessica as well! I’m glad you had a pleasant visit!
Fantastic experience: Can’t say enough about Dr. Abdallah so professional does a great job! I don’t like to go to the dentist, but I look forward to my visit with this place! He makes you feel very comfortable and his lovely staff all so sweet and kind. The place is super clean and they use new technology Equipment. I had a hard time finding a dentist that accepts my insurance so I’m glad I found Dr. Abdallah Yvonne H.
Thank you! We are glad to be your dental home as well!
Fantastic experience: The entire practice is so kind and welcoming and put you at ease the moment you walk through their door!
Thank you! It is a pleasure to treat you!
Fantastic experience: Very friendly, helpful and knowledgeable staff...from the first moment I set up my appt with Monica, to the end of my cleaning with Jessica and my check-in/exam with Dr. Abdullah! I couldn't be more pleased with the care I received. Thank you all so much. Highly recommend!
Thank you! The pleasure is ours!
Fantastic experience: Great experience, everyone in the office are very helpful, friendly and professional. Monica is incredible, such an amazing person.
Thank you! We are lucky to have her on the team!
Fantastic experience: Great staff!! From the moment you walk in until the moment you leave, you feel welcomed and taken care of!! They see you as people not as patients to get money from. Everyone is very knowledgeable and very encouraging! I would recommend them to everyone!
Thank you! You are a pleasure to work with!
Fantastic experience: Everyone in this office is amazing! I highly recommend Clock Tower Dentistry. Our entire family, from our 7 year old to her 73 year old grandfather, are patients. We wouldn't trust anyone else.
It is our pleasure treating such an amazing family!
Fantastic experience: Professional, courteous, and friendly. Great with kids. Offers honest advice and top quality service.
Thank you! We appreciate you and your family!
Fantastic experience: Have been putting off the dentist for awhile now, because I always have a bad experience when going to one. But this place was such a great experience and I met some awesome people! Monica was very helpful and compassionate! The Nurses were also very nice. And Dr. Abdallah was awesome, very understanding and made me feel comfortable! -Eddie
It was a pleasure working with you! Thank you for trusting us!
Positive experience: This was my first appointment with them. I had seen my previous provider for over 20 years but had to change for insurance reasons. I left with a long list of procedures that need to be done. I’m moving forward with the first one and will see what the outcome is.
Switching providers is never an easy task! Thank you for giving us the opportunity to work with you.
Fantastic experience: Quick, friendly, and thorough. The staff here is wonderful and very inviting- extremely sociable!
It’s a pleasure working with you!
Negative experience: I have been going to clock tower dentistry for routine check ups and cleaning for over a year and had no issues then. Recently, I had need to replace crown on a root canal tooth since the crown broke and reached out to them. Sick appointment: I was concerned about the state of the broken tooth but it was hard to get an initial appointment. I insisted to provide a sick appointment since I regularly go there and got it 2 days later. Skill: I was recommended tooth build-up and new crown which I agreed to and decided to move forward with. In my first appointment they were training a new girl and it was uncomfortable. During the build-up procedure, there was lot of difficulty in putting the temp crown. I had pain for two+ weeks after this procedure. Final Crown delivery appointment day, the girl who was taking the temp crown out hurt my lip and was not skilled to remove it. Finally, the doctor removed it and told me it was fractured and need to go through the entire procedure with a specialist surgeon. They refunded the money but I lost 3 weeks in the process and the pain I went through with the inconvenience was not acceptable. I would not recommend this place beyond routine check-ups for any dental procedures.
Thank you for the feedback as it helps us continue to improve.
We feel getting you in within 48 hours is reasonable, especially for patients that insist on evening appointments. We also attempted to be heroes in trying to fix a difficult situation, and unfortunately didn't have success.
Feel free to call us if you have any questions or would like to discuss.
Good luck and good day!
Regards,
Samer Abdallah DDS
Fantastic experience: Everyone here was an absolute pleasure to deal with! Same day appointment needed and they were more than accommodating. So glad I found a great dentist for me and my family.
Thank you for your trust! We look forward to working with you!
Fantastic experience: Everyone is friendly, professional and efficient. I always feel comfortable and in good care. Hands down the BEST dental practice I've ever been to!
We are pleased to be a part of your dental family!
Fantastic experience: The dentist and the staff are top-rated. They are very professional and very friendly. I highly recommend Clock Tower Dentistry.
Thank you!
Fantastic experience: Very efficient and easy fix. Doctor Abdallah was able to address the problem with my teeth on the same day of my visit, and a few days later I feel good as new. Great doctor and staff I felt right at home.
Thank you, it was a pleasure seeing you as usual!
Fantastic experience: They were absolutely incredible. They took me in with a 2 hour notice to be able to help Me with an extraction I most definitely needed. Very calm, caring, and efficient. Their work was amazing. And to top it all off they were great at explaining with my insurance what payments things would come out to, or what my insurance allows and doesn’t. Very transparent. I love this place and will be my forever dentistry! Thank you all
You are most welcome! It was our pleasure!
Fantastic experience: They are so good and efficient and make me feel so comfortable when I’m there. I refer a lot of people to this place
It’s always a pleasure working with you! Thank you!
Fantastic experience: Excellent family dentistry right here in Palatine. I’ve been going here for more than a year now, and they are a very honest and trustworthy office. They also implement some nice technology to send you reminders as most of us at these appointments six months in advance.
Thank you!
Fantastic experience: Dr. Samir was very nice, and took care of me while I was there. Will definitely go back.
We look forward to seeing you again!
Fantastic experience: This entire Office starting with Monica up front, to Dr Samer is amazing. Dr Samer is a breath of fresh air with his energetic personality, and above board dental care for my family. The office is always accomodating, and Dr Samer truly cares about his clients and it shows in his behavior and skill. I really cant say enough good things about this Practice. I would give it a higher rating if I could.
Thank you for those kind words and giving us the opportunity to take care of you and your family!
Fantastic experience: I love Clock Tower Dentistry. Everyone is so friendly and professional. I like the explanations while procedures are being performed. My husband loves the written quotes for procedures so we know exactly what we are getting and how much the insurance will pay.
We are glad to be of service!
Fantastic experience: The best care about their patients and do everything possible to make the patient comfortable with the treatment, wonderful staff, everyone, professionals and humans, 10000% recommended
Thank you for being a wonderful patient! Easy to go above and beyond with an amazing individual like yourself!
Fantastic experience: Amazing practice! From front desk to assistant to Dr. A, I was so impressed with my visit. My son is terrible at appointments and everyone handled the situation so well. I didn’t feel judged by anyone there. Wonderful expierence!
It was a pleasure working with you and your son!
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