Rooker Family Dentistry

Fantastic experience: The staff at Rooker Family Dental are friendly knowledgeable and as patient and gentle as they can be. They discuss options and treatment plans and answer questions about anything and everything in a way that is explained in layman’s terms, but also using technical terms while explaining what they mean. The also break down what fees may be expected so I can make an informed decision.

Fantastic experience: Sally, Dr. Rooker and Susan were wonderful during my visit today. They made my appointment fun today.

Fantastic experience: Highly recommend! Dr. Rooker is super informative and takes his time explaining procedures thoroughly. His staff are very friendly and go above and beyond.

Fantastic experience: Do recommend, great staff and work

Fantastic experience: Dr. Rooker and his team have provided excellent care at each and every visit I have had with them over the past years. As a retired dentist, I am well aware of the many details that go lnto creating and maintaining a great practice. Many Thanks to all !

Fantastic experience: Felt well cared for. Efficient and effective treatment. Thank you!

Fantastic experience: They are professional and know what they are talking about! Best place to be

Fantastic experience: Teeth cleaning for my wife and I was easy and relatively painless. Our technician was very supportive and helped us through the process.

Fantastic experience: Felt good going to a dentist that was looking to fix the problems first before trying to do expensive cosmetic stuff and made u feel at home.

Fantastic experience: This is a professional and caring dental office. They are thorough with cleanings, never make you feel rushed, and provide exceptional care for our teeth.

Fantastic experience: The best family dentist in the town, thank you Rooker doctors! Heather you rock

Fantastic experience: This was the experience that you hope for-prepared staff, efficient check in and the outcome that you expect: professionalism, character and compassion. Kudos to the Rooker team-thumbs up for the total experience.

Fantastic experience: Very safe feeling, with knowledgeable staff. Great results. Highly recommend, Dr. Rooker

Fantastic experience: Very friendly and courtious

Fantastic experience: Wonderful staff and feel very cared for

Fantastic experience: Excellent staff, caring, gentle, and thorough. I highly recommend

Fantastic experience: I have been to several dentists in my lifetime and the Rooker team is by far the best I have experienced. They are very pleasant, professional and personable. I suggest them anyone and everyone.

Fantastic experience: Went in to get my teeth cleaned (every 6 mo). While there Dr Rooker repaired a bad filling. In and out, no pain. Always have had excellent experiences there.

Fantastic experience: I’ve had a great experience with this dental office. Their communication is always clear and timely, and they take the time to answer any questions I have. The care I’ve received has been excellent, and the staff is professional and attentive. I’d highly recommend them to anyone looking for a reliable and compassionate dentist.

Fantastic experience: Friendly and fun staff that made my experience a true joy. Staff is always so nice and professional. Five stars!

Fantastic experience: Been going here for years now. My husband and I are very happy with our experience with our hygienist Susan and Dr Rooker. The whole team has been great. We are grateful to have found this team, everyone seems to genuinely care and is very nice! Thank you Rooker family dentistry

Negative experience: Heather refused to schedule me an appointment and offered me unsolicited dental advice in place of actual care. She has consistently been rude every time I've been in the office and is the main reason that I need to find a new provider. Dr. Rooker is fantastic and actually cares when you're interacting with him. He's great if you can make it past Heather.

Fantastic experience: No dentist better. Staff, beginning with Heather is absolutely the best.

Fantastic experience: Well, at 70 years old I don't expect much from a dentist. I have had a number of dentists over the years and had a lot of work done as evidenced by my mouth. But after my latest visit I have to say Dr. ROOKER is awesome. Even though at my age my teeth don't really need to be perfect, Dr. Rooker made every effort to make them perfect. I would highly recommend Dr. Rooker and his staff for anyone and any family needing dental care.

Fantastic experience: Very solid group! Been on the hunt for a Dentist and after reading other reviews this place stood out! Thank you guys

Fantastic experience: Dental visit went very well.Greeted upon arrival.Everyone very attentive to my needs.Had a little social fun with dentist.Good times.

Fantastic experience: Friendly, knowledgeable staff. Good experience.

Fantastic experience: Very friendly staff! Always making sure I'm comfortable. Very relaxing experience

Fantastic experience: Dr. Rooker is a great dentist, I have never had an awesome dentist before. I would recommend him to anyone.

Fantastic experience: I was very pleased with how thorough and informative my initial assessment was, I look forward to moving forward with my treatment with Dr. Rooker and his team. Thanks

Fantastic experience: This is our family dentist. We are so satisfied and thankful that Redmond has such a caring and skilled practice.

Fantastic experience: I had a bridge. Dr. Rooker did a great job and his staff is great too.

Fantastic experience: Everyone is very kind and the doctor is very knowledgeable and very good at explaining what’s goin on and what needs to be done

Fantastic experience: I had a very pleasant experience with Susan.

Fantastic experience: Great dentist and staff with the latest technology.

Fantastic experience: Same day appointment to replace a crown. Dr Rooker and team always come through.

Fantastic experience: I had my implant fall off about 6 weeks ago and had a hard time finding a dentist to attempt to fix it. Rooker dentistry was the only one we could find that was willing to help. My husband and I had been going to OHSU school of dentistry, but they were done with me, and I had signed paperwork to no longer have work done there. Rooker dentistry fixed the issue, and they were so nice! The atmosphere there was relaxing as well. I was in and out in no time. I think they are my new dentist. Thank you Rooker Dentistry!

Fantastic experience: Great dentist office. Everyone is friendly. First dentist I am comfortable going to.

Fantastic experience: A great office with kind and caring staff. I highly recommend Dr. Rooker and his team.

Fantastic experience: This was my “get acquainted” visit, as I am new to the.area. My grandson recommended Dr Rooker and I am very thankful that I listened. I am fearful of dental visits, but Susan was wonderful, very gentle in her exam. Dr Rooker is great and I plan to come to this clinic as long as I live here. I highly recommend them.

Fantastic experience: Very beautiful office and sweet attentive staff.

Fantastic experience: Very glad to have discovered Dr. Rooker and his amiable and capable staff. They're all very thorough, efficient, and good-natured. BRAVO!

Fantastic experience: Highly reccomended. They have very caring and attentive staff. Dr. Rooker is great and super friendly.

Fantastic experience: Super nice and have the bet experience! Would highly recommend if you’re needing a crown. For sure going back for future dental care

Fantastic experience: Had a teeth cleaning by hygienist Jordan. Professional and thorough. Kind and engaging. Best hygienist ever

Fantastic experience: The staff is always so friendly and welcoming. Stefanie is very professional and explains everything she is doing and does a great job. I always feel that I am getting the best dental care. Dr. Rooker makes a connection with you during each visit. Heather is always ready to answer any questions and does very thorough and efficient work.

Fantastic experience: Dr Rooker cares about the patient and tries to make the experience as easy as possible. I recommend highly.

Fantastic experience: All the staff is friendly, caring and capable. Highly recommend their great service.

Fantastic experience: I got in for my scheduled on time, friendly reception and my cleaning was quick and great.

Fantastic experience: The Rooker Family Dentistry staff are uniformly professional, kind and efficient. In the two years I’ve been their patient, I have had only excellent experiences. I recommend them highly. A. Stevens

Fantastic experience: Fantastic! Great environment, wonderful staff and Dr. Rooker is a really conscientious dentist. He opts to do the least invasive solutions FIRST, which is highly appreciated. HIGHLY RECOMMENDED

Fantastic experience: Absolutely would recommend Rooker Family Dental. Amazing Dr and staff is outstanding. Kind, accommodating and just awesome people. Love love love the dentist. So caring, explains everything and just a really professional Dr. 100% would highly recommend this awesome office. P.S also had a dead battery and Dr Rooker helped me with my car! Love them all

Fantastic experience: Rooker Dentistry is one of the best! A fabulous team all focused on the best care for their patients.

Fantastic experience: This Dental facility is one of the best we've been to....from the great receptionist...the the friendly and competent hygienists...to the dentist that ALWAYS treats you like family.... couldn't ask for anything more!

Fantastic experience: I’m not happy going to the dentist. I’m very lucky the Rooker Dentistry is so good. I feel very relaxed and everyone there is kind and considerate. In a world that has forgotten curtesy, Rooker's dentistry is tops in curtesy and service. Thank you.

Fantastic experience: Always on time, friendly, professional and competent. Best teeth cleaning service I've had. Highly recommend.

Fantastic experience: This is a very good dental office! They are very nice and do exceptional work. This has now become my go-to office for dental care! I highly recommend it! Try it! You’ll like it!

Fantastic experience: I was taken in to my teeth cleaning very quickly. Everyone at Rooker Family dentistry is very friendly, and they know what they are doing !

Fantastic experience: I cannot express how good of an experience I had. A very welcoming,warm and friendly dentist office. The Dentist gave me options and made me feel very comfortable. I look forward to my next appointment! Thank you all at Rooker Family Dentistry.

Fantastic experience: What a great experience. I have so much to do, but so far my experience has more than met my expectations of care and kindness from everyone. Thank you Rooker Family. See you soon

Fantastic experience: I really love this staff, I have historically been afraid of dentists and I appreciate how they cater to cowards.. lol. They are so patient and kind!

Fantastic experience: All staff are great. Dr. Rooker is an excellent dentist. Hygienists are great. They do a very thorough job!!

Fantastic experience: I went in for a cleaning and some x-rays and was very pleased to have Susan as my hygienist. I found out that she has 35 years of experience as a hygienist and it sure showed. She was very thorough and knowledgeable and caring. Dr. Rooker came in and did a check up on my teeth and gave me some information on a few areas of concern, but wasn’t pushy about them needing to be done right now. This is only my second time at this office but I sure enjoy everyone there and they certainly make you feel welcome.

Fantastic experience: This group of people always make me feel comfortable and never any judgment on the condition of your teeth. Definitely a great group here. My husband went in today and had nothing but good things to say about this staff. Always kind and friendly.

Fantastic experience: I would highly recommend this small dentistry office! Very personable from the time you check in to the time you check out!! The staff was very kind, fun and professional and their equipment was up-to-date and efficient. I have issues with claustrophobia and both the doctor and dental assistant were very patient with me through the whole process. Made me feel like a valued patient, instead of cattle moving, in moving out. Wonderful experience, highly recommend!

Fantastic experience: The entire staff are amazing and professional people who take care in their service to others. They make their patients feel comfortable and you never feel pressured. We trust and enjoy being in their care. Dr. Rooker has been THE best in all the work he’s done for my husband and I!

Fantastic experience: Excellent service. Beautiful atmosphere, very professional and I can trust them to take care my teeth. I highly recommend the team.

Fantastic experience: Professional in a relaxing atmosphere and the highest quality exam and cleaning is how I sum up my experience today

Fantastic experience: Fantastic dentist and team. They got me in the same day that I called for an appointment because I was in pain. Turns out I need a root canal and they referred me for one at the endodontist next door the very next day so I don’t have to be in pain any longer than necessary. They are warm, friendly, competent and very caring. I’m glad I found a great dental team.

Fantastic experience: The best office staff and Dentist I have ever been to. They take good care of me.

Fantastic experience: I have had such a wonderful experience with the whole staff that I started taking my special needs son to them. They are so patient and kind with him. Strongly recommend for EVERYONE!

Fantastic experience: Susan is great! She does a great job, has a great massage chair, mesmerizing TV images to watch and is lovely to chat with. Dr. Rooker is also very pleasant - really, the entire staff is professional and friendly. I've never been upsold to fix teeth that weren't in need of fixing. Highly recommend!

Fantastic experience: Dr. Rooker and his staff are very helpful, caring & friendly.

Fantastic experience: The entire team is incredibly kind and understanding—especially for those of us with busy lives. They’re flexible, accommodating, and make each visit feel comfortable and relaxed. I also really appreciate their sense of humor. It’s not every day you get to laugh at the dentist’s office

Fantastic experience: Dr. Rooker is absolutely a stand up dentist and an amazing human being! I trust him with my whole family!!

Fantastic experience: I was looking for a new dentist and I couldn’t be more happy. Dr Rooker and his team are super friendly and trustworthy! I usually don’t go out of my way to recommend dentist. Dr rooker goes above and beyond to make sure you are taken care of. 10/10

Fantastic experience: I cannot say this enough, I was so happy with my visit here, I am someone who is terrified of any dentist work and Scott and his assistants made me feel so comfortable, they asked me what made me nervous or anxious about the dentist and I felt like they listened to me and did everything they could to make the experience so much better for me. I can’t thank these wonderful people enough.

Negative experience: In December 2023, I went here for the first time. Exam, checkup, etc. Pleasant experience. I was then scheduled for a dental cleaning on a date that did not work for me. I made that clear when I called the office and was also told that the spot was no longer available anyway. I was then informed that a security appointment fee of $115 was to be held for my next visit. No problem. They scheduled my appointment for May 30th, 2024, many months later. It seems odd that there are zero open spaces when they keep accepting new clients, so I emailed Heather (the office manager) in April to ask when my appointment was and if there was something available earlier. She replied with my set appointment date of May 30th. I immediately replied back to confirm. On the day of my appointment, I called in to say I was on my way, and she was not aware of my appointment. After I got upset, she then stated that they tried to call me but were unable to reach me to confirm. There was zero calls, and zero voicemails. I have one phone, my work-phone. At that moment, the call turned into a yelling match because Heather had emailed and confirmed my appointment, to which I replied. I have the emails with her signature. So, I asked for that security "deposit" refund back, and she denied it, only willing to issue a $65 check. She then told me to go find another dentist and put the phone down. A few weeks later, I received a letter from her, signed by the dentist, stating that they cannot provide dental services anymore. What service did they ever provide? I proceeded to file a chargeback with my bank. Heather was clearly in the wrong and even had the day and date mixed up in her confirmation email. She refused to take responsibility. Then when I searched online, I saw that many reviewers on Google and Facebook mention Heather and her unprofessional and unethical methods. However, I now see that the dentist is well aware of this and apparently condones it. Go somewhere else! Happy to update with screenshots of the emails.

Negative experience: I have been coming here for the last 10 years, back when it was Higbee Dental so I was a bit surprised to hear another dentist took over, however I was pleasantly surprised by the new dentist. First off this review does NOT reflect the Dentist or the other ladies at the front. I have had nothing but great experiences with the dentist and everyone else in the office, minus the office "manager" Heather. She came over from Higbee and normally although not very friendly, I just assumed customer service was not a skill she possesses which was fine. However, during my last appointment in February I was getting up to leave from having the last of my fillings done and was told that I needed to pay $100 prior to my leaving and prior to insurance getting billed. I was not happy and told the girl that I would not be paying anything until my insurance was run because I have incredible insurance which has also been the same for the last 10 years and how can she ask me to pay money if she doesn't know how much my insurance will cover until it is run. She said that this was a new thing that they were doing and I again told her I was not comfortable with it but I did agree to pay 60 something dollars and left upset at this new "policy". I called my insurance and found out for the fillings I would only have to pay about $35.50 for that visit. I call the dentist office and of course Heather answers and I proceed to let her know that I was not happy with this new policy and she let me know that it is only with my family that this is a new policy due to my insurance not yet covering my last visit the month prior for my first fillings as I was getting about 5 fillings done over two visits. I let her know that typically insurance takes a few weeks to go through and I have no control over that and I would not be guessing how much they would cover which is why they need to run the insurance first and I would cover the additional costs like I have for the past decade. She was extremely rude and said they have to "keep the lights on" and I have previously been late on a payment. I have always paid my bills on time, and the situation was my son got his filling redone and my insurance would not cover it and so after a few weeks of back and forth with my insurance come to find out they wouldn't cover it because he previously had the feeling done less than a year prior and so it was faulty dental work that it came out already and my insurance understandably would not cover the cost to get it done again. When I called the office and told them that I was working with the insurance and would keep them informed. I got the information and called Rooker and they agreed that the filling should not have come out less than a year after it was done so we should not have been charged and the cost was removed. That was the only time I did not pay the bill right away because it was inaccurately billed. I tried to tell Heather this but she was extremely rude and said she had other people at the office that she needed to help and I proceeded to let her know that after almost 10 years of going there and five people in my family and thousands of dollars that they make from my family yearly we would not set foot back into that building due to her poor attitude and lack of customer service. After looking at reviews she is named as a common issue for multiple people. My advice for the dentist is to fire her right away but I'm sure that she has it built in a contract clause from the last dentist which explains why she is still there. I am trying to get through to the office to get my $30 something back from my last visit and she is saying I owe .10 cents. It's not about the $30 as they clearly need it more than I do, however it is about the principle of the matter. My advice is although the dentist is great run as fast as you can due to billing "issues", horrid customer "service" and a sour face at the front. As for my family of five, we are happily set up with another dentist office in Redmond and could not be happier.

Negative experience: Dr. Rooker is absolutely wonderful he takes his time and listens to the patient-he gets five stars. My problem was I got covid and had to cancel and then the dentist was booked out for 6 months, making 10 months in between my cleaning. When I called to try to schedule another appointment, Heather said that I was not able to schedule another appointment with Rooker Dentistry because I had broken loyalty to schedule a new appointment with a different dentist in order to get my teeth cleaned. This practice does not seem right as a front desk receptionist should not be able to dictate my oral hygiene and dentist.

Fantastic experience: Getting teeth pulled sucks but I was confident and comfortable with staff, I can get an appointment right away he saved me 350$ working on my mouth. He takes his time to do it right. Never want another dentist.

Fantastic experience: This office is WONDERFUL! The staff is great and the Dentist is just the sweetest and kind! Definitely recommend!!!

Fantastic experience: If I could give a hundred stars I would!! My first visit was today, referred by a friend. I have a broken molar, I called and they got me in next day! I got there early and barely got to sit before they called me back, amazingly friendly from the front door to the dental chair. Needed a specialist and they got me referred, and I got an appointment in less than a week thanks to Dr. Rooker calling ahead for me. I have been terrible all my adult life keeping up on my annual exam, typically go a few years but the way I was treated like a VIP from start to finish was amazing and I will never miss my annual check up again!!

Fantastic experience: Everyone was friendly. Visit was on time and quick. Can't see the smiling faces but you can feel it.

Fantastic experience: I was impressed with Dr. Rooker after my first visit. He took time to explain the whole process and seemed to pay attention to the details. He and his staff made sure that I was comfortable during the process.

Fantastic experience: Very friendly and professional staff. Dr. Rooker is a great guy. I would highly recommend if you are looking for a welcoming and personal feel.

Fantastic experience: First visit today. This was a wonderful experience. The hygienist was friendly and efficient and Dr. Rooker was cordial and competent. I especially liked the massage chair!

Fantastic experience: Best Place I’ve been to in town! Friendly, well-knowledgeable team with all the latest equipments (including a chair that massages you).

Fantastic experience: They were ready and willing to get an appointment for my toothache. The testing of identifying the correct tooth culprit was extensive. I was given alternatives and will return and provide information to decide on an option.

Fantastic experience: Can’t say enough good things about the staff here. Usually avoid the dentist at all costs….. I don’t mind this one. Would highly recommend!

Fantastic experience: Very polite, helpful, and many more greatful team control. Easy to call and respond back. Good job all around.

Fantastic experience: Dr. Rooker is very professional and kind as are his staff. The dental hygienist did a great job of cleaning my teeth as well as a lot of teaching about the best care of my teeth. I was very comfortable throughout the visit!

Fantastic experience: I have always had a major fear of needles and of any dental work. That all changed when I started going to Rooker Family Dentistry. The whole staff is amazing! I don’t know how they do it but I can barely feel any injections they give me, the work is always painless, and the results are always great. I can’t say enough good stuff about this practice and everyone there.

Fantastic experience: I love the staff at Rooker Family Dentistry. They are always friendly, helpful, efficient, and professional! Thanks you guys! We are lifers here!

Negative experience: I call to change an appointment for the next month and this unprofessional person left a massage saying they didn’t have any appointments until November, and that she went ahead and cancel my appointments that I already had, which I have been waiting for a very long time. I call back and asked her why she went ahead and cancel without asking if I would like to keep my appointments since there is a long wait, she didn’t even apologize and hang up on me. I called back and someone else answer and I asked to talked to the manager and they said, you just talked to her. I guess the manager hang up on me and cancel my appointments without asking . I would not recommend such a place, if they can’t treat people with respect imagine what mess they would do to your teeth and if you call to complain, they would just hang up on you .

Fantastic experience: I had a great experience with Dr. Rooker and his staff. This has been the best experience I have ever had with a dentist office! Dr. Rooker is so friendly and positive. He will do everything possible to make sure you are comfortable both physically and with your treatment plan. Stephanie did my cleaning and she was Amazing! She was very gentle, i would take my child to her. Seriously. I would definitely recommend them!

Fantastic experience: Rooker Family Dentistry is terrific. I highly recommend Dr. Rooker and his staff! I love the convenience of same-day crowns. They also are great with my kids. They have never canceled on me or rescheduled my appointment last minute, which is why I left my last dentist.

Fantastic experience: I felt very comfortable and everyone was friendly and helpful. Dr. Rookery answered all my questions in a understanding and respectful way for my concerns.

Negative experience: After more than a couple years and several visits for general cleaning, I am changing my high rating to a low rating. Today was the worst dental cleaning experience ever. (I’m in my 60’s so I have had many dental experiences) First my insurance was canceled and I didn’t feel the reception area was very friendly about it. Then my cleaning with Susan was horrific. I won’t go into the details of how uncomfortable and disturbing the procedure was. Dr Rooker has been very friendly and knowledgeable in the past. I elected to not see him today for final exam since my insurance is no longer covered at this practice and I will not return again. #KindnessMatters

Fantastic experience: We are new to the area and needed a new dentist - we couldn’t be happier with Rooker Family Dentistry! Efficient, friendly and thorough.