Monroe Smiles

Fantastic experience: ⭐⭐⭐⭐⭐ I had such a great experience at this dental office! From the moment I arrived, I felt well taken care of. The entire team was incredibly knowledgeable, friendly, and took the time to explain everything throughout my visit. I was especially impressed with how high-tech the office is. They use AI, detailed photos, and Guided Biofilm Therapy to show exactly where you’re missing while brushing, which made the whole experience both educational and motivating. It was amazing to actually see what needed improvement instead of just being told. My cleaning was extremely thorough, yet very comfortable. They even use warm water during the cleaning, which made a huge difference compared to a traditional cleaning. My teeth felt incredibly clean afterward and even looked noticeably whiter. If you’re looking for a modern dental office that combines advanced technology with exceptional patient care, I highly recommend them. This was one of the best dental experiences I’ve ever had!

Fantastic experience: Love the team at Monroe Smiles!

Fantastic experience: Everyone is so nice. I appreciate the care I got.

Fantastic experience: Mindy was prepared & very thorough with my cleaning; explaining each step before it happened. Dr Johnson, Ashley and their team are all superior practitioners, utilizing best practices and the latest technologies while providing compassionate care. I highly recommend Monroe Smiles!

Fantastic experience: Professional, efficient and quality work. I also love the friendly welcoming vibe. Highly recommend

Negative experience: According to staff, an email was sent to all patients that they were no longer in-network for insurance companies. When I was in for teeth cleaning in April, I was shown my out-of-pocket expenses for teeth cleaning as $158. About a month ago, I received another bill for an additional $80 as I was out-of-network for my new insurance. I asked why I wasn’t told that my new carrier was out-of-network when I was shown - and paid - my out-of-pocket share. All I got was the same response of missing an email. I can live with the possibility of missing that email but what I was so surprised at was how unwilling they were to admit that they may have been at least partially responsible. I’ve left Monroe Smiles after 8+ years.

Fantastic experience: If you've been putting off going to the dentist because you're worried about being judged, this is the place to go. They meet you where you are and help you move forward with confidence. I'm so grateful for the exceptional care I received and would highly recommend them to anyone looking for a dental team that genuinely cares about their patients. I can't say enough wonderful things about this dental office. From the moment I walked in, I was treated with genuine kindness, compassion, and empathy. I was nervous because I've struggled with my home dental care, but not once did anyone make me feel embarrassed or judged. Instead of criticizing me, they took the time to listen, educate, and encourage me in a way that made me feel hopeful and motivated to take better care of my smile. The entire team was welcoming, professional, and truly cared about my comfort and well-being.

Fantastic experience: From the minute i walk in to when I leave my appointments, everyone is so friendly, every single time. I’ve never had a negative interaction. I’ve never been caught off guard with billing. Prior to any procedures the staff has always walked me thoroughly through what insurance would cost and what my obligation would be, if any. And, they have the best damn chapstick on the planet! Not sure where they found them but they’ve struck gold with there flavors. I can’t recommend Monroe Smiles enough.

Fantastic experience: They squeezed me in for a last minute appointment today to repair a tooth I chipped, and were so amazing that I've already booked a follow up to have them be my new primary dentist! The receptionist, hygienists and main dentist were all incredibly kind and professional, and the care I received was top tier. I usually have a hard time getting the motivation to book dental cleanings and dread the appointments, but I can say based off my experience today I am looking forward to my next appointment! :) Thank you all again!

Fantastic experience: After a seemingly never-ending struggle to find a dentist I could trust, I was referred to Monroe Smiles. From Stephanie and Maria at the front desk, to Kristi as the hygienist, to Tiffany as the assistant, to Dr. Padilla as my provider, I have always felt like I was in good hands. I would 100% recommend anybody looking for high-quality dental care with compassionate providers and staff to visit Monroe Smiles.

Fantastic experience: Really appreciate the pleasant staff at this dental office. They run a tight ship, always on time and efficient, while still taking the time to give me a thorough cleaning and to discuss my oral health. Love their use of state-of-the art technology and best practices. Highly recommend!

Fantastic experience: I had an outstanding experience at this dental office! Kristi is an exceptional hygienist—she is gentle, thorough, and takes the time to explain everything she’s doing, making the entire cleaning comfortable and stress-free. She has such a warm, friendly personality that you immediately feel at ease. Dr. Padilla is fantastic. She is incredibly knowledgeable, professional, and genuinely cares about her patients. She takes the time to answer questions, explains treatment options clearly, and never makes you feel rushed. It’s obvious she is committed to providing the highest quality care. One thing that really stands out is how this office is always investing in the latest dental technology. They continually add new equipment and techniques that make visits more efficient, more comfortable, and even more thorough. It’s reassuring to know they’re committed to staying at the forefront of modern dentistry. From the moment you walk in, the entire team is welcoming, friendly, and professional. If you’re looking for a dental office that combines cutting-edge technology with compassionate, top-notch care, I can’t recommend Kristi, Dr. Padilla, and the entire staff highly enough!

Fantastic experience: Kristi has been my hygienist for years and I’m always left impressed by the gentle care and attentiveness that she provides. Both Dr. Johnson and Padilla are down-to-earth and a joy to converse with. They are skilled in what they do and genuinely care about their patients - something that I have found to be lacking from other offices I have been to. I won’t go anywhere else. 5 out of 5 - would recommend.

Fantastic experience: I had my first visit to Monroe Smiles this past week, and it was an excellent experience from start to finish. The staff welcomed me warmly, and everyone was friendly, professional, and genuinely caring, which made me feel very comfortable throughout my visit. Mindy, the hygienist, performed my cleaning and Dr. Carlson performed the exam and took the time to thoroughly explain my dental health and provide a personalized plan to improve the health and longevity of my teeth. I appreciated both of their attention to detail and the clear communication. The office is equipped with some of the most modern technology I’ve seen, especially compared to my previous dental office, which made the experience even more impressive. I highly recommend Monroe Smiles to anyone looking for a professional, caring, and state-of-the-art dental practice. ⭐⭐⭐⭐⭐

Fantastic experience: High tech-Awesome office. From the moment you walk in and are greeted, offered something to drink and seated in waiting room, to the moment you’re taken back and treated, You feel the sense of calm and professionalism. Dr Carlson and her staff treat you like family and explain everything happening and going to happen. You see your images and get a detailed explanation of what is going on with your teeth and gums. The hygienist is very thorough and they use a new technique to clean and you can’t even feel it. They offer so many amenities you feel like you are at a spa. Music, earplugs, fuzzy blankets, and personalized chapstick! If you are looking for next generation technology and care in dentistry, this is the place!! Seriously, I can’t wait for my next check up!!

Fantastic experience: We have been going to Monroe Smiles for about 5 years, the staff is always very friendly, and office is clean and comfortable.

Fantastic experience: Absolutely love this team! Their professionalism and care mean so much to us. We fully trust them with our family and boys’ dental needs.

Fantastic experience: I've been a patient at Monroe Smiles for 17 years, and I honestly can't imagine going anywhere else. Everyone in the office is wonderful—from the friendly ladies at the front desk to the hygienists and doctors. They always make me feel welcome, and I know I'm in good hands every time I walk through the door. What really stands out to me is how much they genuinely care about their patients as people, not just as patients. Every time I come in, someone remembers something about my life, asks about my family, or follows up on a conversation we had months ago. They truly listen and make you feel valued and cared for. I had my teeth cleaned today and also got some Botox done while I was there. Monroe Smiles recently started using a new teeth-cleaning technology, and wow—what a difference! It was so comfortable that I hardly felt a thing. After 17 years, what keeps me coming back is the combination of exceptional care, a friendly and talented team, and the feeling that they truly know and care about me as a person. If you're looking for a dental office that treats you like family while providing top-notch dental care, I can't recommend Monroe Smiles enough.

Negative experience: After 10 years seeing Dr Johnson at Monroe Smiles he has declined to treat me anymore. I went in for a cleaning this morning and the hygienist told me it was their policy to take the blood pressure of all patients. I really, really don’t want my dentist taking my BP without a good reason (like if I was undergoing anesthesia). I have elevated BP under the new guidelines and am under my physician’s supervision for that. I was willing to and did show them the most recent BP I had shared with my PCP. This might have been good enough for this cleaning but next time they would take my BP. Then Dr Johnson came in to discuss things further. He was willing to give me a pass on getting my BP taken if I took a form they had to my PCP and have them fill it out. I countered by showing him the last message regarding BP monitoring by my PCP (MyChart on my phone). No, I had to get the form filled out. As I said to Dr Johnson I would have to do some research to see if requiring me to let them take my BP was now a standard practice for dental cleanings or even legal. At this point Dr Johnson informed me that I was no longer welcome at his practice. I attempted to see if there was a way forward with him but he was done with the conversation and I would need to find another dentist. Why do I care if my dentist takes my BP? First is the question of what would they do with it. If it was high presumably they wouldn’t treat me but instead refer me to my PCP. But my BP is already being monitored by my PCP - so what is the point? My second concern is that I have no idea how secure my medical information would be with my dentist. Are dentist subject to Hipaa regulations? Could medical information in the possession of my dentist be sold to insurance companies or data miners? I don’t know - but as a general rule I try to limit where my personal medical information is exposed. A more fundamental issue is whether I have the right to refuse such a test - particularly when the dentist could provide no nexus between the test and the particular care he was providing. I volunteered that I could understand the public health benefits of mass screening for hypertension (Dr Johnson said he sees a LOT of undiagnosed hypertension in his patients). But I also think I should have the right to opt out of a irrelevant test. Dr Johnson has the right to opt out of being my dentist and he exercised that right. Fair enough. I don’t post many reviews but after this morning I decided to give a long form description of what happened. Mostly so others might be prepared and either just submit to the whatever or be forewarned so that they can select a different dentist - if they can find one that doesn’t insist on such surveillance. I don’t know if they exist. Perhaps this has become a requirement that patients can’t opt out of throughout the industry. But the other lesson is that if you do become a patient of Monroe Smiles try to avoid pushing back. In his practice it is his way or the highway. As to my experience with Dr Johnson before this morning it has been largely positive. He complains sometimes that insurance inadequately compensates him. He has pushed uncovered treatments at times (cancer screening, expensive custom mouth guards). The other dentists who work for him in his practice all seem competent - though my exposure to them is limited because they don’t seem to stay long. I like the smart technology he deploys. On my first visit they stuck a camera in my mouth and I was inspired to switch to an electric toothbrush and a WaterPik. The hygienists and other staff are all very professional yet friendly. Dr Johnson himself comes across as somewhat arrogant at times - but perhaps he has earned that with his success. One star because the BP is a deal breaker for me. As I have aged I have become more active in my own healthcare doing research, asking questions, declining tests and medications if the purpose is unclear). Apparently this is not the kind of patient Dr Johnson and Monroe Smiles wants.

Fantastic experience: I always have such a wonderful experience here! The staff is so kind, knowledgeable, and gentle! Constantly ensuring I am comfortable and not in any pain which instantly puts my mind at ease. The atmosphere is calm and inviting. I couldn’t ask for a better dental office! Love the team they have! Thank you guys!

Fantastic experience: I had a really great experience with Dr. Carlson. She’s very thorough and takes the time to explain everything in a way that actually makes sense, which I appreciated. I never felt rushed during my appointment, and she made sure I was comfortable the whole time. The office is clean, well-run, and the staff is friendly too. Overall, she just seems like someone who genuinely cares about her patients and the quality of her work. I’d definitely recommend her to anyone looking for a solid, reliable dentist.

Fantastic experience: Best experience ever! Everyone was so friendly and helpful! I would definitely recommend!

Negative experience: They refuse further service until I purchase their “gum therapy.” I scheduled the Gum Therapy, then they cancel last minute due to schedule conflicts. Went to reschedule for early morning and their schedule is full. So I just schedule my next teeth cleaning and they said they will not preform teeth cleaning until I purchase their gum therapy. Ridiculous to make me buy more treatments before you can clean my teeth.

Fantastic experience: I have terrible dental anxiety and haven’t been to the dentist in years. This place makes the process of going to the dentist a lot better! From the minute you walk in the front desk staff knows your name and welcomes you so kindly! The Dentist and Dental Hygienist/Assistants make sure you feel comfortable every step of the way with no judgement. Highly recommend this place for anyone with dental anxiety.

Fantastic experience: I’ve feared the dentist since I was a child. Every dentist I’ve tried in and around SnoCo has fallen short sadly with impatient dental assistants and/or dentists. I have high anxiety coupled with extreme sensory issues - the smells, tastes, sounds… From the moment I entered, Dr. Johnson’s team was warm and welcoming. Listened to all my worries and addressed everything. I just had some dental work and I can say it was done effectively and efficiently, in and out in under an hour, and they eased all my fears. Him and his team were all genuinely patient with all my quirky sensory stuff and high anxieties! I can finally say at the age of 40 I’m not panicking on the way to and leaving the dentist. If you’re on the fence, go here! If you or your family have sensory issues and/or anxieties, GO HERE!

Fantastic experience: The dental hygienists and front desk receptionists are the absolute sweetest people in the world here! They always make me feel so comfortable and welcome and I have never had a bad experience. Highly reccomend them!

Fantastic experience: Amazing dental experience!!! They got us in last minute on a Friday afternoon for my little guy’s horrible toothache & emergency extraction, after several other dentist’s said they could not. They were super patient, accommodating, and kind to him and I. I will definitely be switching to this clinic. Highly recommend!

Fantastic experience: My first visit was great and I was happy with the service!!

Negative experience: Had the dentist and the office manager talking about my treatment plan around the corner, they were talking very loudly saying that it is cheaper to have a crown put on my teeth than to have it filled with a filling. This was rude and unprofessional, I had told the dentist that I didn't want any more crowns put on my teeth, in fact it is very much more expensive to have a crown put on than to have a filling and the tooth was not in bad shape. I will never go back to this Dentist office.

Fantastic experience: Honestly I felt like I bought a first class ticket to dental care. Walked in to some nice souvenirs and professional dentist that showed care at the highest level! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️10 stars

Negative experience: To be clear, my first appointment here was amazing. I loved the hygienist, she was an absolute gem and did a really detailed cleaning. When the dentist joined us after the cleaning she didn’t even look in my mouth, just started pitching buying all sorts of unnecessary guards and retainers, but honestly I expect this from younger dentist. My second appointment however, was the worst dental visit I’ve ever had. The hygienist this time was horribly under qualified, lacked confidence and made some pretty major prejudice that I felt led her to draw unfair conclusions about my overall health. First, she noticed I’m taking ADHD meds and asked if I’ve experienced dry mouth from these. I said no, but then when she put the pressure cuff on incorrectly (the inside cuff was folded over, so as the cuff release pressure it was struggling to find my heart rate—I felt my pressure resume but it was partly constricted and hurt as the cuff continued to slowly release and struggled to find my pulse) which resulted in a wild reading, she first implied I have heart issues (at 31) and then tried to “comfort” me by saying people with anxiety often experience white coat syndrome and that since I struggle with anxiety that must be why I have such a wild blood pressure right now. Having ADHD does not directly imply I have anxiety, and I definitely don’t have anxiety around doctors visits. I have never had an abnormal blood pressure reading and have had it checked multiple times since this visit—all normal. When we got to the actual cleaning, she did the standard gum pocket measurements. I brush 2-3x a day (being neurodivergent—I can’t stand the feeling of fuzzy teeth) and I water floss less often than I should but I do it semi-regularly. The only difference in habit and routine between this visit and the previous one, was that I got an electric toothbrush—so should see improvement, right? Her measurements were SUBSTANTIALLY higher than my previous exam only 6 months earlier, and at one point she gouged my gums bad and I started bleeding a ton. I didn’t say anything at the time, because it was possible she found an area that had managed to avoid my brushing and I couldn’t see it for myself. I checked the area later with my phone camera and the slash in my gums was several millimeters away from my gum line and was pretty long. She insisted the bleeding and high numbers were due to poor health and refused to proceed with my cleaning, stating instead that I needed to pay several thousand dollars for a laser cleaning. Please tell me how I went from good overall health for 30 years straight, to on the verge of losing my teeth from advance gingivitis in six months? Before I left, they once again tried to sell me all the things, but this time it was way more irritating. It felt like they’re just trying to rack up dental bills with things not covered by insurance.

Fantastic experience: I absolutely, without any reservations, recommend Dr.Padilla, Christie(hygienist), Kim, Maria and the rest of the staff at Monroe Smiles. First, they are professionals and I've had excellent dental work done here, but beyond that, I have never experienced a more caring and kind group of people. It is a pleasure to go to their dental office. If you are new to the area or looking for new dental care, go here. You can thank me later.

Negative experience: Unfortunately with me wasn't a really nice experience. On July 2025 I was living in Monroe and that's why I choose that clinic. And I got it a crown on my last uper molar left side but they told me that the cavity wasn't touched the root yet, but after they put that crown, I'm having really bad discomfort so painfully. And they gave me 2 appointments after that to trying to fixing it with "adjustments" but nothing works. And then they referred me to a specialist in Everett sobolus I have to pay from my own packet almost $300 for the exam only . Plus I don't know how much it will cost me to fix the problem. I'm so dissatisfied with Monroe Smiles for what they did to me. On top of that my work insurance couldn't cover at all the crown and I had to apply for a loan with Sunbit to pay the rest. Please next time be more carefully how you guys work. I'm having headaches every day for that discomfort pain. Be mindful and take action please.

Positive experience: Nicki is rude, and aggressive with her pictures. Pulls hard.. Mean. However; Dr Jones was very thorough, and candor.

Fantastic experience: Been a patient of Monroe Smiles for almost 10 years. They are a well run office, always clean, and the staff is very attentive. My hygienist, Kristi is outstanding and although my insurance tends to give me fits, often dropping a dentist from coverage, then later re-instating them, I've had very good results from Dr. Johnson, Dr. Padilla, and Dr. Shoemaker. They always read my charts before starting, and their care is seamless from staff to staff member.

Fantastic experience: I came in for my first visit and was greeted by the staff. I was very impressed with the whole team from beginning to end. They are top notch! I’m happy to find my new home dentist. I definitely recommend.

Fantastic experience: The staff was great and very delicate with my 9yo. She was a little nervous after a bad experience elsewhere and Monroe Smiles made her comfortable and relaxed. Thank you to their whole team!

Negative experience: I hadn’t been in since August because of bad neck issues. Yesterday 7/21/25 I went in for cleaning and exam. They insisted on taking my blood pressure. I told the gal no you will not. She went and got the owner Dr. Johnson and he told me the same thing but I said I don’t want you to take it. He then told me I was not a good fit for them and refused me treatment. My medical stuff is private and refusing to help a patient is so wrong. I found someone else to go to. Monroe Smiles no thanks, your ethics are disgusting and you obviously do not care about people and their personal decisions

Fantastic experience: I absolutely Love Monroe Smiles. After not being to the dentist for a few years I was really nervous about going back. Everyone at Monroe Smiles made the appointment so easy. Everyone is super friendly. I have made Monroe Smiles my dentist. Thank you so much. You guys are amazing.

Negative experience: The office is actually doing illegal things. I called 2x and requested my childs xrays be sent to another office after having a bad experience at monroe smiles. The first time i called and asked for my records to be sent to the other office they said yes, but lied and never did it. They actually called me back later that day and stated I had a balance on my account and I said okay. Regardless of a patient having a balance on their account they still need to give patients copies of their xrays and any and all records for that patient HELLO HIPAA. I waited several weeks for the records to be sent and still nothing. Called back the 2nd time recently and this time I got a name, Stephanie, said she sent them where I requested, but once again they did not do so. Horrible office doing illegal practices.

Fantastic experience: I can’t say enough great things about my visit with hygienist kristi, Dr. Padilla, and assistant Kim. I’ve had some tough experiences with doctors and dentists in the past, so I came in very nervous. But from the moment I arrived, everyone—especially Kristi—went out of their way to make me feel at ease. She took the time to explain everything that was happening and made sure I was comfortable every step of the way. And let me just say—if her hands hadn’t physically been in my mouth, I wouldn’t have even known the treatment had happened. That’s how gentle and professional she was! Dr. Padilla took her time to answer all my questions in a way I could really understand, which meant a lot to me. Kim made scheduling my next appointment a breeze, even with my hectic work schedule. The entire staff in the office was very friendly, helpful, and went above and beyond to ease any anxiety I had. I never felt rushed, and their care and compassion truly meant the world to me. I’ll definitely be continuing my treatment here. Thank you all for being so unbelievably amazing!

Negative experience: AWFUL business practice of "discharging a patient" with no notification and no refund of a paid subscription. In total, they collected approximately $384 in subscription fees when I was already "discharged". So just free money for them, I guess. They claim to have sent a letter - it is 2025. I have text, email, a phone and you send an easily lost letter? Why? They will happily continue to collect your subscription fee to their dental office while ousting you without notification or explanation to the ousting. Oh, and when you ask for a refund? "Sorry, it's a third party subscription" so passing the buck, lack of taking responsibility, etc. Bad bad bad customer service. Avoid this business at all cost.

Fantastic experience: Called and got in on same day. Very nice staff and Dr. Also very informative and caring of what was going on and taking the right steps to fix the problem.

Fantastic experience: This was my first time going to the dentist in years, after some medical trauma had kept me away. The hygienist i had (Kristi) did an amazing job making me feel comfortable and keeping me informed on all the stuff going on in my mouth. Everyone on the staff was extremely friendly and understanding. I will definitely be back

Fantastic experience: First visit to Monroe Smiles and the warm welcome was amazing! Great folks! Great place! Great experience!

Fantastic experience: Best dentist office experience I’ve ever had. Staff went above and beyond to put me at ease. Never had so many thoughtful accommodations for a dentist appointment. Compassionate, friendly, quality care from start to finish.

Fantastic experience: I am visiting WA from AZ and never dreamed a piece of taffy could cause so much trouble. It pulled a crown off, I bit down and chipped the tooth behind it. The morning after I started calling dentists until I found one that made crowns in office if mine couldn’t be saved. The staff at Monroe Smiles was amazing. I hadn’t eaten breakfast since I had to get to their office so early. Since two teeth had to be repaired my visit was long. They brought me cheese and offered me a protein bar as well as coffee while my crown was being made! EXCELLENT VISIT from front to back! Thank you all so much.

Fantastic experience: Wow great Customer very friendly, wonderful dental care A++ dental xray was so easy not hurtful anymore. Nice to see of your teeth. Beautiful place. Super nice and friendly staffing. Will be back.

Fantastic experience: This place is clearly one of the best Dental Offices in snohomish county. Lexi at the front desk always has a smile and makes sure you are given properly an appointment . Her follow up is Best in Class. Camille is one of best Hygienist I have even had. She communicates very well and is gentle and caring. Ashley runs this office like a well oiled machine! If your looking for a great dentist office, this is it!

Fantastic experience: This was the best dental experience I have ever had. The office itself is very well-decorated and upscale, everyone was incredibly friendly and helpful and they did a very thorough job. Happy to have found my new dentist :)

Negative experience: The staff here were dishonest through exclusion of an important fact when discussing costs!!! My wife recently went in to have some work done and ended up paying somewhere around $130 for xrays and a cleaning... this seemed unusual but I chalked it up to her insurance being different than mine. When she returned for a crown they were quoting her TWICE what she should have been paying. After multiple calls we finally figured out that it was because they had been hiding the fact that they were not an in network provider for her insurance. This revelation only came after ASKING THEM DIRECTLY about this important little fact. We had discussed the high cost of the crown several times over multiple calls that day and they never offered even the slightest hint that they might not be an in network provided until asked directly on the third or fourth call. This could have been made clear when she asked them if they accepted her insurance, and could have been made clear yet again when we initially asked why the crown was so over priced. Eventually my wife went and had a crown AND a filling done for roughly half the price someplace else. When confronting the staff about their omission of this fact more recently when they billed her for what the insurance didn't cover they avoided the question entirely while reiterating the fact that they had "shown her the estimate" several times. Excluding important facts when discussing costs of a service speaks pretty loudly about the morals of the owners and staff. The staff seemed quite nice otherwise and the office was exceptionally clean and professional... It's such a shame their policy seems to be not to volunteer that they aren't an in network provider until you explicitly ask.

Fantastic experience: Awesome, friendly service. Tiffany and Katie made getting a new crown seem seamless and easy.

Fantastic experience: Friendly, very professional, detail oriented. I have an issue I was going to the dentist but they definitely put me at ease and then made it an easy process to put it in one word painless.

Fantastic experience: Update 2024: I’ve been with Monroe Smiles for years now and continue to feel the same way. Best dentist office with incredible staff! Honestly, the best experience I’ve ever had at a dentist office. Super clean, high tech, well designed office with genuine staff. I felt very comfortable, listened to and taken care of. I’m really happy I found this place because I’ve been neglecting my teeth for awhile due to fear of pain. Had no pain during my appointment and was treated very gently and carefully.

Fantastic experience: I have been a patient at Monroe Smiles for around 4 years and I always have a great experience at Monroe Smiles without exception. They have a caring, friendly, knowledgable and efficient staff, from the time I arrive until I leave. All of my appointments are made available at the times best to suit my busy schedule. They make sure that you are at comfort during yoir visit and they followup with you and are alwaysvavailable whenever you have questions. Thank You Monroe Smiles for your services, being very nice, caring and for making all of my dental appointments at the best time for my Keep up the great work.

Fantastic experience: Monroe Smiles is absolutely the best dental practice I've ever been to; they include me in all conversations about me, gentle, top of the line equipment, (made my crown and installed it - in the same appointment!) thorough and right down the street from work!

Fantastic experience: Kristi, Tasha and Dr. Padilla are absolutely amazing, friendly, personable and real! I have never laughed so much in dental appointments as I do with these ladies. I love getting great care for my teeth in this office, the service, from scheduling to appointment to check out is top notch.

Fantastic experience: Monroe Smiles is an incredibly well run and professional dental facility and I have happily been a patient here for years. My dentist, Dr. Padilla, is outstanding in every regard, as are the skilled and friendly technicians that work with her. I couldn't recommend Monroe Smiles any more strongly. The care I've received from Dr. Padilla has been fantastic, and if she ever moved offices I would most certainly follow her. The time and care she takes to explain the procedures she's performing have really given me an increased understanding and insight into my own at home dental care. Also I would be amiss not to mention the fantastic assistants and coordinators that have also helped with my dental care. I'd especially like to mention Kristi and Tiffany for their careful attention to detail and hygeine tips as well as Mya and Stephanie for being great patient care coordinators. If you are looking for a well run dentist office and a caring staff, look no further.

Fantastic experience: I have been too many dentists, and this is by far my favorite one. I take my whole family here. Everyone here is very nice and very gentle with their work. They take the time to explain everything they see and give great advice on how to manage or change your at home dental routine. If you care about your smile and want to have a great friendly conversation along with an excellent and fast dental care. Go here! They are also great for small children who have fear of dental cleanings! 10/10!!!

Fantastic experience: Every time my kids or I go in for a cleaning, we’re always met with encouragement, positive teaching moments, and great customer care and service. My kids aren’t afraid to go to the dentist and I think that says a lot!! Very inclusive and friendly team!

Fantastic experience: If you're at all afraid of the dentist like me, do yourself a favor and make an appointment with Monroe Smiles! 10 out of 10 highly recommend! Still waiting on that customer of the month award though :-)

Positive experience: I love Monroe Smiles! They are so kind and thoughtful and careful! You can count on them to always give you the most professional service!

Fantastic experience: I am so happy to have found Monroe Smiles! Although they have a job to do they still give their customers time and attention to personal concerns. I do wish I would have gone to them sooner. A great office with kind and caring staff!

Fantastic experience: My family recently moved to the area, so this was my first visit to Monroe Smiles. I had a great experience! Everyone – and I mean EVERYONE – was friendly and super nice. They listened to my concerns, answered all my questions, and offered solutions I didn't know existed. I was impressed with their state-of-the-art equipment, too. They even had a TV mounted on the ceiling and used a small camera when they were inspecting my teeth so I could see what my teeth looked like close up. My previous dentist was great, but he didn't have state-of-the-art equipment like Monroe Smiles. If you're looking for a fantastic dental clinic, I highly recommend Monroe Smiles!

Fantastic experience: This is honestly the best dentist Ive been to in a long time. I am a very anxious person when it comes to dental care and all staff members made me feel comfortable and informed me of every step. Everyone is very friendly and inviting, the office is beautiful and very clean. Highly recommend this place.

Fantastic experience: Always friendly, never a surprise about cost or plan of care. Give my kids straight talk about their oral health which I really appreciate.

Fantastic experience: Great customer service, communication, and dental care! Got me in quickly for a problem and helped get me a quick appointment for a needed root canal!

Fantastic experience: Thank you so much to Dr. Padilla and literally every single person who’s had a part in helping me. I have EXTREME anxiety at the dentist. But with the team at Monroe Smiles, I’ve been able to over come a lot. I’m in my late 20s and for the first time in my entire life I was able to get my teeth cleaned without any numbing… or crying! There is still lots to do but I am unbelievably grateful for their very huge part in my journey to complete dental hygiene recovery.

Fantastic experience: I’d like to start this review off by saying I am an abnormally anxious person when it comes to going to the dentist. I have physical reactions to going to any medical office. The people here are nothing short of amazing. They are kind and sensitive to anyone with anxiety. I feel very cared for every time I visit and appreciate them so much. Highly recommend. We all know dental care is expensive, but here, you get what you pay for.

Fantastic experience: I was vacationing when I fell and damaged a tooth. My daughter is a patient at Monroe Smiles, and was able to make me an appointment right away. Dr Johnson suggested how to splint it in place for it and gave me a referral for endoscopic treatment when I get home. He is straightforward and does a good job.

Fantastic experience: I took my three children to Monroe Smiles for cleanings, and all three had wonderful experiences. They liked everyone who helped them, and left saying they "love the dentist". The office staff is extremely helpful and kind and it is a great atmosphere.

Fantastic experience: The best place for my entire family! The staff from front desk, assistants, hygienists to the drs are amazing! I brought my 2 1/2 year old and 1 year old for their 6 month visits and everyone was so kind and gentle! My kids loved it! My husband and I are patients also and the communication and care here are above all! They truly love patients and all that they do here.

Fantastic experience: This place is amazing and I'm so happy I ended up choosing to have dental work done by them! They exceeded my expectations in every way! Thank you, Monroe Smiles! You guys are awesome!

Fantastic experience: What an amazing experience! I say that lightly either. From speaking with staff on phone and continued support via text and email, from meeting all the amazing staff when I arrived. They were very kind to me (I was having a hard time navigating some things) and were clearly very patient with me. I will not go anywhere else. Seriously, give them chance to give you a great and professional experience.

Fantastic experience: Beautiful office! As someone who used to work in the dental field, I was very impressed this practice. Everyone was very kind and welcoming. My hygienist did a great cleaning and was very gentle. Highly recommend!!

Fantastic experience: It isn’t often that people can say they enjoy going to the dentist. I can say that every time I go. Wonderful caring staff and quality care

Fantastic experience: Edit 6/6/23 I Would just like to reiterate how awesome Dr. Johnson and his staff truly are. Obviously, if you read through this, we had kind of a rocky start. But what I will say is that he has gone above and beyond since some issues began. Other offices should take notes because Monroe Smiles have good business figured out. I’ll just say once again I appreciate them beyond words, I have been in tough financial times as of lately and all the help they’ve gave me, they have no idea how much it actually means to me. Dr. Johnson if you read this please know that what you’ve done to help me in a world where no one will has truly touched me. Edit 4/17/23 Went back in to see Dr Johnson after talking to him via phone and he made some adjustments and determined that I need to see a specialist. He agreed to foot the bill since I now had weeks of discomfort. He and his staff are awesome as I’ve said from the beginning, hopefully this we be a new beginning of a future with Monroe Smiles . Edit 4/5/23 My tooth that was hurting that I had to spend $2000 to have fixed is still hurting. I had x-rays done and a doctor look at it the day I was there and he said it just needed a crown. Turns out I most likely need a root canal, and essentially the crown I got was a waste of money. Pretty disappointed, I don’t have insurance as I just started a new job, so this is all coming out of pocket and as we all know times are tough right now. They should’ve told me from the beginning I should go see the other doctor that does root canals not just get me for $2000 for a crown. I’m super disappointed. I was very happy as you could see from the beginning of this review only to still be in pain and miserable over a week later and not gonna be able to get it fixed due to financial issues. I will just live in pain. I definitely won’t recommend this office or be going back unless they’re willing to give me a refund or fix the issue . Best experience I’ve had with a Dentist office ever! I called earlier in the morning with a broken tooth and they had me in within a few hours and another hour and a half later I had a brand new custom built crown on the broken tooth. I couldn’t be more thankful as I was absolutely miserable this morning. The staff is very kind and caring and the dentist was professional, kind and highly knowledgable. The price is fair competitive with any other place around the area. I might add that the office was immaculate, and they use on the most modern equipment.

Fantastic experience: Excellent dentistry. Always love the friendly, positive staff. And they have been wonderful with our toddler!

Fantastic experience: I am so thrilled with how my appointment went this morning. I had a lot of tough fillings and Tiffany and Dr. Padilla worked so hard to keep me comfortable during the procedure. They went out of their way to make it a good experience and I would recommend this place highly.

Fantastic experience: The staff, from front desk to technicians, to dentists; are all so kind and are the reason I keep coming back. It’s also a very inviting atmosphere. Top notch!

Fantastic experience: This place is AMAZING! I have had some horrible dental experiences which has led to extreme dental anxiety! I hadn’t gone for a cleaning in a few years because I was absolutely traumatized from prior experiences. The second I walked in the door everyone was extremely kind and compassionate and understanding! Kristie my hygienist was truly incredible. She truly did everything she could to make me feel calm and comfortable. She reassured me that we’d go at a pace to which I felt the most comfortable. She kept checking in to see how I was doing frequently and continually offered breaks. She asked me at the beginning how much I wanted know. If I wanted to know every single detail or just cut to the chase. She respected my decision and made sure everyone else who walked in aware. She was kind and gentle and gave me an Experience that truly changed my feelings about going to the dentist! This place is truly amazing and I will recommend them time and time again!!

Fantastic experience: I have been going here for 4 or 5 years now. The staff is always so friendly and they aren't judgmental. They provide quality service with a smile.

Fantastic experience: After years of shame about the condition of my teeth, Monroe Smiles was awesome! I was treated with respect and friendliness by everyone and found experiencing all the up to date equipment interesting and amazing. Thank you Monroe Smiles and Dr. Padilla!

Fantastic experience: I had a great time at Monroe Smiles... yes, I'm talking about the dentist! They were funny, relatable, kind and best of all, badass boss ladies takes one to know one. Shout out to Kristi, I'm sorry to leave you after one visit, but you'll always be in my ❤️

Fantastic experience: Great Experience. They were able to see me right away about an issue. Thank you Monroe Smiles for fixing my smile!

Fantastic experience: I love this place. They do such a great job! Everyone is so friendly and they make it fun. It is a very clean and relaxing environment. You forget you’re at the Dentist Office. I can’t recommend them enough!

Fantastic experience: This is a great dental office. It has a very nice lobby, and all of the staff are extremely kind and helpful. Definitely recommend Monroe Smiles.

Fantastic experience: I am 77 yrs old and a new patient. I have had a pleasant experience here since I first walked in. Being greeted by the staff, knowing that their equipment is the best available, discussing in detail what will be done to fix what is causing my teeth and gum problems. Then having my best treatment by caring and compassionate staff with outstanding results. Thank you Kristi and Dr Padilla for taking such good care of me!!

Fantastic experience: I love this dental office. It’s state of the art, the people are very kind & professional, I always get great work done, and I love the text reminders.

Negative experience: SCAM!!!! Dentist refused to fill in two missing fillings that fell out due to eating popcorn. Instead dentist insisted she had to pull out several previous filled fillings. I told her I just wanted the two spots refilled. Dentist said, "No". She insisted on pulling out all previously filled fillings in section where mouth was to be numb. I said "No". She refused to do just the two spots. I left.

Fantastic experience: My absolute favorite dentist and love the leve of care they provide. They are super thorough and have super advanced tech that helps understand the treatment they are suggesting.

Fantastic experience: I’m ashamed to admit it had been years since my previous dentist visit, however, I can’t say enough about how grateful I am to the team at Monroe Smiles! They have gone above and beyond to ease my anxieties, to make me feel comfortable, and to explain to me my treatment plan and the benefits I will see in the long run! They have worked with my families insurance company, and in my opinion, went above and beyond to figure things out for us! I am so pleased and so happy with the team at Monroe Smiles!

Fantastic experience: I was made comfortable and told what they were doing every step of the way. My original plan of treatment included a crown and filling and once they started working they realized a crown was not necessary and they took that off my treatment plan and was able to do fillings instead. I was grateful for this and their honesty and not just doing work for the end dollar. They put me first and what was best for me that day and that appointment.

Fantastic experience: The BEST experience I’ve ever had! The staff is absolutely amazing and accommodating. I was welcomed with a gift and they gave me a fluffy blanket to stay warm. Thank you all so much!! I am so glad I found them!

Fantastic experience: Best place to have your dental work done! Everybody at Dr. Johnson's practice is kind, caring and makes dental work an exponentially more pleasant experience than any other place I have been. They will give you a smile you can be confident about!

Fantastic experience: Welcoming, kind, and friendly staff. Felt listened to, well taken cared of, and in great hands. It was neat being able to see all the x-rays and my teeth on the camera. For the first time I can confidently say, I am excited for my future dental appointments and what they will bring. They truly care about their patients and the well-being of not only our teeth and smiles, but as a whole. It's never too late to start seeing a dentist again, never forget that!

Fantastic experience: Great place and the staff was so nice. Love the state of the art equipment. Hi tech! Looking forward getting my teeth and gums back healthy again. Highly recommend this place.

Fantastic experience: The experience I had with Dr. Padilla and staff was second to none! From the moment I walked in, I knew I had found the best of the best. Helpful, friendly, and knowledgable staff. Dr. Padilla was very helpful in explaining what was going on and making a plan with me. Highly recommend!

Fantastic experience: Jeremy has been my dentist for over 8 years now. When I go to see him and his awesome team I feel like I am part of the family. I've had the most experience with Jamie, Emily, Patricia, Dr. Johnson himself, and the newly added Dr. Padilla -- not only are they great at what they do, but they are warm, friendly, funny, and really care about their patients. I drive well out of my way to come here and will keep doing so as long as I possibly can. I used to not like going to the dentist, but now I really enjoy it -- is that weird?

Fantastic experience: I absolutely hated the dentist...that was until I came here and now I actually enjoy the dentist! I never feel less than family. I've never had to wait, I've never felt like the Doctors said I needed more treatment than needed. Honestly, this is the best dental practice I've ever been to.