Universal Dental of Orland Park

Fantastic experience: Excellent service! The doctor and the entire team are very friendly. The office is very clean, and they explain everything calmly. Without a doubt, the best place to take care of your smile.

Fantastic experience: My son missed his appointment and the appointment representative was very nice and accommodating and found another cancellation and was able to get my son in for an appointment. That was superb service and very helpful! Thank you

Fantastic experience: Thanks for all doctors in orland park clinic ( Mohammad, Musab ) specially my doctor Anas he’s very professional and knows what he’s doing. Thanks for his assistant Aseel she’s very professional and does a great job .

Negative experience: I rarely leave reviews, but this clinic completely wasted my time and treated me with a level of disrespect that no patient should ever experience. This was not my first visit. The clinic was already aware that I did not want a bone graft. During a previous appointment, I explained my position clearly, and I was told to come back for another appointment. Before scheduling that appointment, I called again and specifically asked whether this would be an issue. I was told, “No problem, come in.” So I took time out of my day, drove to the clinic, and showed up for the appointment, only to be told the exact same thing again. Why schedule me in the first place if nothing was going to change? What made the situation even worse was Dr. Anas’s attitude. When I tried to ask a simple question and understand why he insisted on a bone graft that I had already said I did not want, he refused to explain and repeatedly said he was too busy. At one point, he told the trainee to deal with me because he “didn’t have time.” If you’re too busy to speak with a patient for two minutes, then why give that patient an appointment? I wasn’t asking for anything unreasonable. I simply wanted an explanation and to be treated with basic respect. No doctor can force a patient to agree to a procedure they do not want. If the clinic had no intention of proceeding without a bone graft, they should have been honest from the beginning instead of making me come back and waste my time. Dr. Anas was rude, dismissive, and unprofessional. The communication was terrible, the attitude was unacceptable, and the entire experience left a very negative impression. I will never return to this clinic and would not recommend it to anyone.

Negative experience: Very disappointing experience. Although this clinic accepts my insurance, I was told I had to pay additional fees on top of my insurance coverage for a tooth extraction. The explanation I was given for these extra charges did not seem reasonable or justified. I felt that I was being asked to pay more than necessary despite having insurance coverage. I expected a fairer and more patient-focused approach.

Negative experience: Stay away from this dental office. This was one of the worst customer experiences I have ever had. The office failed to be upfront about costs, and every conversation felt like it was leading to another charge. Instead of focusing on patient care, the entire experience felt focused on getting as much money as possible. I walked in expecting professional service and honest communication. I left feeling frustrated, disappointed, and completely unable to trust what I was being told. If you choose this office, demand every fee in writing before agreeing to anything because you may not get the full picture otherwise. There are too many dental offices out there to deal with this kind of experience. I will never return and would strongly encourage others to look elsewhere.

Fantastic experience: Actually everything was so nice and clean and they explained everything perfectly to my son and he showed him how he should care for his braces . Thank you

Fantastic experience: Dr.Omar did an amazing job with my teeth. I’m so happy with the results.

Fantastic experience: The staff was so nice and friendly. The assistant was very knowledgeable and gave my grandson great advice on his braces. I would recommend them to anyone. Thanks so much!

Negative experience: Today it was my first time coming to their office and it ended up with a very bad experience the lady at the front desk had a very bad attitude and she told me that I have to pay $75 and it’s not guaranteed that I’ll get the service that I need done.

Fantastic experience: I got my braces done here and got them off in just a year as promised. The dentists here are all really nice and gentle with your teeth. They're also great with kids. Everything gets done pretty quickly as well, they're not slow but they also don't rush.

Fantastic experience: Very friendly staff and doctor , would definitely recommend .

Fantastic experience: I came in for ortho to do my braces and their staff was really nice especially nooreen whenever I was her patient she was quick and efficient and always kept the conversation fresh and not awkward

Fantastic experience: Everything was great it’s my first time here. The staff were really nice. Thanks you Dr. Anas

Fantastic experience: I’ve been going here since i was about 8 and now i’m 19 and i still come here. They’re so nice and good, they also pulled my wisdom tooth out and i had no problems and my bone healed really good

Fantastic experience: This place is friendly and they finish all your dental work in no time, specially Dr.Anas really respectful dr and does the work to perfection.

Fantastic experience: I loved my visit today. Whole staff were professional. Special thanks to Dr Anas and Moe who were very thorough and comprehensive in explaining the procedure. 5 stars!!

Fantastic experience: Dr Anas was very kind and nice. Highly recommended. I will bring family and friends.

Negative experience: So the first time I came with my daughter she was to get some cavity’s filled all because she reacted to the air being blown on her tooth that has the cavity they said it’s to sensitive to fill offers a root canal I tell them I don’t have that money and if they could just fill it or pull it the first dentist said he can’t it’s not possible to fill and he can’t pull it not due to any medical reasons just because he wouldn’t feel right pulling her tooth didn’t even do the other fillings so made an appointment for another day with another dentist to pull her tooth well this dentist said he can do a p cap or something like that which of course if I can save her tooth I will this dr was way better then the last one with different options but I’d have to pay out of pocket for it Kuz her insurance don’t cover it so I paid due to it being way less for this procedure then the root canal so I paid just to find out it is coverd by her insurance they just don’t accept payments from the insurance for that specific procedure I’ve never heard of that before it’s either it’s cover by insurance or not idk this whole situation I have never ever been threw something like this before I’m just going to stick to city drs I’ve never had issues like this before il travel the 45 mins back to the city if it’s like this out this way

Fantastic experience: I come in for my Invisalign. I have had a very good experience with Noreen and Ahmad. They are extremely helpful and knowledgeable while also being patient with me. Other than the front desk, they are all very kind!

Fantastic experience: Amazing service. Dr Ramaha and the entire staff were very helpful in explaining benefits and the procedures my dad will need. I was also able to secure a next day appointment.

Fantastic experience: Ive been coming here for 5 years Noreen does my braces everytime, shes professional and sweet i leave happy and satisfied every appointment she is the G.O.A.T

Fantastic experience: I get my braces done here and I always see walaa and she’s very nice and welcoming and always explains the process so that makes me feel comfortable.Doctor Omar is a great doctor since he is very nice and funny.

Fantastic experience: I get my braces done here! Walaa and Noreen are very great to me and always helpful!!

Fantastic experience: I've been coming to Universal Dental for over a year. For Orthodontist work. I had a very severe case of unaligned teeth. Specifically my bottom row. I cannot express how grateful I am to all the staff there. For always making me feel comfortable, and at home. I ask for Noreen everytime. She is always so informative in the process. Always keeping me up to what step she's doing next and why. Very caring and always making sure I am not under any pain or stress throughout everything. I would highly recommend for anybody prices are affordle. And the service and staff are great!

Fantastic experience: Very good and clean work, The dentist was very nice and respectful, great service!

Fantastic experience: Service is good; im typically in and out. I've had braces since May of 2024. And I see progress already—the best price for braces in the south suburbs. Finally completed Noreen is truly wonderful! She's always providing excellent care, and I genuinely appreciate her dedication. I remember walking into their office in May 2024 with concerns about my teeth shifting—that was quite troubling for me. After 18 months of wearing braces, they're finally off, and I couldn't be happier with the results. A big thank you to Dr. Omar and Noreen for their outstanding service and care!

Positive experience: This Place has made me smile wide with the kindness and good work that Noreen has done and also Dr.Omar :)

Fantastic experience: I came in today to get my braces adjusted and Noreen was the absolute best she is very quick and efficient and she did an amazing job on my braces

Fantastic experience: Amy in customer service helped me with my son’s dental questions for his crown ! She was phenomenal if anything this office needs more of her! Where do you find people like that? She was very informative and very professional! I will be referring all my family to the Dental office because of her customer service, thank you!

Fantastic experience: I had a great experience getting my teeth cleaned with hygienist Omar Q. He was very professional, gentle, and thorough throughout the entire appointment. He explained everything clearly, made sure I was comfortable, and took his time to do an excellent cleaning. I truly appreciated his attention to detail and friendly demeanor. Highly recommend Omar Q for anyone looking for a positive dental cleaning experience.

Fantastic experience: I really like this place the dentists are very good at what they do. They fixed everything I asked for and more Appreciate it

Negative experience: Scammmmmmmmmmmmmmmmmmm Even tho I was insured they lied n said they was gon add some bones after they took off my wisdom n they charged me 400 n didn’t do nun really just to make more than what the insurance paid them I feel played never going back again

Negative experience: I got a impacted wisdom tooth removed here and If u don't wanna have months of pain a bone graft u didint need in the first place and on top of that I told them I was allergic to codine pior to the appointment and they still prescribed it to me anyway they do not put you to sleep here I kept telling him I felt pain and he kept saying it's just pressure like no it hurts my bf chould hear me screaming from the waiting room after that i had to come back three times he told me it was infected when it wasn't infected and I had to go to a different dentist at a different office and pay tons of money for him to open it back up and fix it for me

Fantastic experience: The dentists and staff booked my appointment immediately understanding the situation. I had an infected emergency extraction that went as smooth as possible. The tooth was removed without any pain during the procedure. They made sure my entire affected area was numb before extracting the tooth. Highly recommended for anyone that needs immediate care. Both dentists on staff were helpful and responsive.

Negative experience: This was the worst experience I have ever had at the dentist! The orthodontist kept me waiting for hours and when he finally came he was extremely unknowledgeable on teeth (which is all he’s there to check) When he would explain what he thought was the issue it came off as confusing and incompetent. Definitely take your business elsewhere the doctor was not a kind person!

Negative experience: Horrible dental office to go to. They don't keep schedule appointments. Office sets appointments then when you get there it's cancel. Very unprofessional and unorganized office.

Negative experience: They have problems with staffing. They ask a lot unnecessary personal questions. I feel awfully uncomfortable every time I walk in. I wish they would fix my tooth at no expense because they’re the ones that did the damage in the first place. I’m starting to think something is wrong with all of them. They deserve to be reported and shut down. Creepy isn’t cute.

Negative experience: Literally the worst service ever, the longest wait times 1+ plus, the staff lies to you all the time, they are the most unorganized clinic I’ve ever seen. I made an appointment for my daughter 3 times waited over an hour twice and then changed my appointment with no notification.

Fantastic experience: Dr. Saed was amazing ! He pulled my tooth and made it seem like a casual experience. I was worried but left without feeling a thing. The team was great too. Definitely would recommend for your dental needs ! Thank you guys.

Fantastic experience: Second review: Second round review. I just today had a root canal done by Dr. Syed. He convinced me because the root was so deep... which he called "Beautiful". Only a mad scientist / clinician / obsessed architect of the tooth would consider molar roots as beautiful. I am so glad he convinced me! He and his very kind dental assistant worked me through the process. First let me say, It was absolutely painless. Even the numbing shots were almost not noticeable. The first one was done and I thought he just started and stopped to reposition it or something but nope it was done as fast as it started. The inside was was less than a bee sting but faster. And after that I felt absolutely nothing. So I am used to Dr. Syed's perfectionist ways, but he was in rare form today. He took multiple x-rays just to determine a millimeter of space between the whatever and the whatchamacallit. My point is that this is perfection. It is actually art. Now here is the kicker. You get a root canal and you get a post. Right then you need a crown. But these guys make me an artificial tooth. They built up .material around the post. And apparently had like a tooth mold or something. And just built it up and using a blue "cure" light to harden it. I totally have a functional tooth on there until I can get a formal crown placed. Bonus! And here is the greatest thing... I left his office and went straight to work. I worked all day and just finished at 11:53 and ate dinner pain free and just realized that it was a normal chewing experience on what was a few hours ago a painful broken tooth! I just had my first implant with Dr. Saad. Wow it was not as bad as I thought! I felt almost no pain during the proceedure, and it was less discomfort than getting a tooth pulled and less than a root canal. It took an hour and Dr. Saad was a perfectionist that was measuring things in single millimeters. His staff and the other Dr were just kind and reassuring. The place is high tech and absolutely spotless. I have been there before, having an old cracked tooth removed. Doc said it was possible to root canal the tooth which I had done before and I am so glad I chose the implant instead. A little more money but root canals are only good for 15 years if you are lucky. This implant will be trouble free my whole life. Plus my regular old PPO insurance paid for most of it and their Care credit is 6 months free financing. If you are waiting because of worries - Don't. Just get there and get it done. Dr. Saad will manage your pain and make the process easy.

Negative experience: I had to wait more than 45 minutes past my appointment time at this dentist. This made scheduling around work very difficult and felt disrespectful to my time

Fantastic experience: First impression is known to be the best impression and reception is the face of the business. Janine is always warm welcoming and polite. Big smile and very professional making my visit comfortable and worth universal for my dental needs.

Fantastic experience: Where do I start… i started this journey 2 years ago and it has been nothing short of AMAZING! I don’t even want to take them off because I love this team so much! Appointments -always on time. Cleanliness-always on point. Bedsides manners -AMAZING! I am happy to have gone through this journey with Universal dental. Thank you Dr. Omar for being exceptional and always hilarious. And Dr. Alzaghari for the assist and bad jokes

Negative experience: “I had to wait more than 45 minutes past my appointment time at this dentist. This made scheduling around work very difficult and felt disrespectful to my time.”

Fantastic experience: Fantastic. Everyone that works at Universal Dental Of Orland Park Are Kind & Caring. Excellent With My Teenage son & Tween son. Both my son's are extremely picky about the teeth. This is the only one that we go to. I myself also go here. Fast, friendly, kind, helpful in every way. We are thankful for thier extremely important patience with special needs Teens & Tweens. They take time to explain & show exactly what must be done. Highly recommend Universal Dental to all. Very clean inside & a lovely atmosphere. Very welcoming. Prices are extremely excellent. Top notch Dentists, Orthodontist, Staff.

Fantastic experience: Hajar and Noreem are really good at what they do and not to mention super cute. If it was up to me they get 10 stars ❤️ Also Dr. Omar is amazing and my teeth look amazing thanks to them!! ❤️❤️❤️

Fantastic experience: I liked the results of my teeth from my braces. With the help of the dental assistants and the orthodontist I was able to get my teeth straightened.

Fantastic experience: Dr. Omar Quesh Help me with my teeth problems. he was so gentle and professional and knows what to do. He treated me without any pain or any struggle in no time.

Fantastic experience: Nice staff so caring and sweet towards both adults and children and the dentists are great at what they do :)

Fantastic experience: They have a very friendly staff, waiting period was pretty reasonable. Dr. Ramaha was wonderful, he took the time to explain my X-rays and the treatment process and I didn’t feel rushed at all.

Negative experience: Awful. Dirty. Only makes Ortho appointments once a month on One day per week, Fridays. Prepare to wait 30 minutes to an Hour for an appointment, but if you're more than 10 minutes late they won't see you. Absolutely Awful business practice. They will surprise you with a bill when they could have mentioned it when confirming the appointment. I was warned by Orland Park residents not to come here, but I didn't listen because the location was close. Just look at the parking lot to see the quality of care you will residence.

Fantastic experience: I enjoy the atmosphere of this establishment. Friendly service, thorough and professional. Best dentist in the area (my opinion vs. prior dental location experiences). Thank you!!

Fantastic experience: First time there I was a little nervous but they were very friendly from the time I walked to the end of my visit and the man I had cleaning my teeth was awesome although I had 2 sensitive teeth while getting a cleaning kinda made me nervous and scared but he stopped gave me a sec to collect myself each time but awesome experience also the wait wasn’t long at all

Fantastic experience: I appreciate everyone who are involved in fixing my teeth. I have stage 4 head and neck cancer as I told the doctor. I just got turned down for SSDI and I have to take SSI, I don't have a choice. I want to thank everyone and I hope we can still work on any other discounts. I won't receive my first SSI check until 2nd week of August. So any other discounts would be a wonderful and deeply appreciated.

Fantastic experience: Great service, the dentist truly cares about his patients and actually lets you know what’s going on with your teeth and gums, not just diagnose and tell you what’s you have to pay for. Very knowledgeable and friendly people up there. If you have Aetna, go with these guys!

Fantastic experience: I went into the office with a dental emergency. Everyone was so kind and helpful. I had four dentists and two hygienists attending to me, making sure I was okay. The abundance of care was definitely appreciated.

Fantastic experience: My experience at this place was amazing! Dr. Saed is so patient caring, compassionate, super funny too. I would recommend this place 100%. Jessica was also unbelievably passionate about her work. I was made comfortable and was treated with respect and decency. I felt like I was with family and friends. Please come here to get your needs for your mouth. Also they except Medicaid which is hard to find, a place with such gratitude for the people they treat. I was greeted with many smiles and left with one too! By the way I'm a very anxious person and super scared of any dentists, this place has changed my feelings about that. Go here to feel safe and secure, about yourself and the treatment you are receiving. Thank You

Fantastic experience: I truly feel like the providers I have encountered at this location have my best interests in mind. They have made coming to the dentist an enjoyable experience, and my teeth are so clean!

Fantastic experience: It’s always pleasant when you walk in !! The dentist is always super nice and over seeing everything the dental assistants doing. They talk you through everything and explain all of the procedures. They work with you with payments and the wait time is never too long !! Thanks for an outstanding experience.

Fantastic experience: The whole group is on time, professional and friendly. I’ve never had better!!! I always dread getting dental work done. This has changed over the past few years as I have turned to Universal. They all know exactly what they’re doing and truly take the time to listen to your needs and they do the work that needs to be done. I will always recommend Universal Dental!

Fantastic experience: The staff at Universal Dental of Orland Park were exceptionally nice! From the friendly reception to the gentle caring dentists, everyone made my visit comfortable and pleasant. Highly recommend!

Fantastic experience: My 3rd time visiting and I had a great experience. Office was very clean, staff was professional. Abdelkader performed my cleaning and it was very comfortable and he answered all of my questions and was very pleasant.

Fantastic experience: My insurance doesn’t give me too many options and I was nervous going to a new dentist. Universal got me in for an emergency the same day and I was able to get an appointment the next day for a route canal. Dr. Saed is phenomenal! So thorough, friendly, and a master in his field. The rest of the staff was wonderful as well. I’m so grateful for the fantastic experience.

Fantastic experience: My experience was excellent. Attention to me was welcoming, prompt and professional. It was such a calming visit to a dentist. I will gladly recommend Universal Dental of Orland Park to my contacts in need of dental care.

Fantastic experience: My dentist experience has been a rewarding experience. Dr. Saeed is a sincere Professional who allows the seriousness of his procedures on his patient (i.e.me) to include a comfortable, trustworthy and Informed ambiance. He presents clearly his care and exercises the communication between he, his team and more importantly, his patient that is necessary.

Fantastic experience: Excellent service, very kind staff. Dr. Omar is amazing, he shows you and explains everything very patiently and clearly. Thank you so much for

Fantastic experience: The staff and dentist were amazing, I felt like I was the only patient there. They explained in detail what I needed to have done. They all were kind and answered my questions. They were gentle when doing the cleaning and checking out my teeth. I was treated so good and I would recommend them to everyone. Thank you so very much

Fantastic experience: Best dentist I've ever been too, how they walk thru every option u have to get u to the smile u want to feel confident again

Fantastic experience: The doctor Saed went above and beyond my expectations explaining everything to me and has one of the best personalities a doctor could ever have I could tell he has a heart of gold and his staff was just as pleasant and professional as he was and not to forget Nour Salem whom which I assume she was the office manager made my appointment with and has a beautiful soul as well made me feel very welcome there. Overall experience would I do it again a big YES they were all awesome!!!

Fantastic experience: Very satisfied Dr RAMAHA very competent and available for your dental needs. Dr Ramaha always available after your appointment. Always confident in his competant expertise i will add i was apprehensive about the large size of needle and DR RAMAHA eased my tension by making a easy 1 2 4 all done. Thank you Universal

Fantastic experience: Great staff, friendly, caring and supportive. They took my daughter in same day for emergency care. After visiting another oral surgeon who had the worst bedside manner and rude receptionist, we decided to try Universal through a co-worker referral and we couldn’t be happier! Please visit them for dentist and oral surgery, you won’t be sorry!

Positive experience: He was very rough on cleaning my teeth. But I felt really great afterward. I had to wait like an hour and they moved me from one room to another which was a little weird. Made me feel like no doctors wanted to actually work on me. Did I smell or something? They got the job done though.

Fantastic experience: Dr . Ahmed and his team provided comprehensive care during my recent visit. I felt confident in their expertise. Maria Boyd

Fantastic experience: Today I was taken care of by Noreen and walaa, they were very nice and Noreen was very gentle with the cleaning. She was talking me through everything and made sure I stayed comfortable the whole time. Dr saed did my checkup. Really nice and professional.

Negative experience: Went for there for the first time Dec 2024. Will never attend again the Cleaning lasted less than 10 minutes. I could’ve cleaned my teeth better at home.

Negative experience: My experience with Universal Dental of Orland Park has been nothing short of a nightmare. They billed me $300 for a night guard I NEVER received and even threatened to send me to collections over it. On top of that, they billed my insurance for imaging that I never had done! This is completely unacceptable and borderline fraudulent behavior. Since August, I was calling their office to resolve these issues, and every single time, I was told someone will call me back—but no ever did. It’s clear that they have no interest in taking responsibility for their mistakes or treating their patients with basic respect. The BBB (Better Business Bureau) should seriously look into this place. Their billing practices are shady at best, and they operate with an astonishing lack of professionalism. Save yourself the headache and find a reputable dental office—because this one is anything but!

Negative experience: Customer service was good BUT my what they called Deep Cleaning was NOT! I'm 62 with good teeth and have had multiple cleanings. No scraping of build up per tooth & I couldn't believe that the dentist did not floss my teeth doing the cleaning! The complete cleaning took less than 10 mins. I will not be returning!

Negative experience: Waiting time is more than an hour, they usually cancel appointments without any reason they claim that the doctor has an urgent matter and they never call back to reschedule!!!! One more important thing the first doctor saw me he told me that i have cavities in 2 of my tooth and he said its urgent to do one and the other one we have to watch for some time!!! But when I visited them in that bad day where I waited for more than an hour to see the doctor, another doctor saw me and told me after he checked the x-ray that i have no cavities and my tooth are in good condition. The onwner of the clinic has a very bad attitude and he become nervous if you tell him that I have been waiting for long time.... This clinic is not trusty and not recommended at all, Ill never be back.

Fantastic experience: I love this dentist, clean, professional, considerable, and really makes me feel comfortable. Dr. Saed is really the best. You will be in great hands.

Fantastic experience: I had an emergency appointment i was so relieved that my dentist was able to help me thank you so much for getting me out of pain! Highly recommend!

Fantastic experience: Dr Saed Abugoush is unmatched! He went above and beyond my expectations as a dentist. He has amazing chair side manner with a delicate hand and so much patience. I highly recommend him and his for their kindness, professionalism, and skill.

Fantastic experience: We would like to express our gratitude to the clinic team. Very attentive and professional attitude towards patients. cleanliness and order in the office. Doctors work very carefully with children. Thank you!

Fantastic experience: Amazing staff! So great with my kids. They made them feel comfortable and safe. I also get dental work done here and I’ve only had pleasant and great experiences with them.

Positive experience: Awesome job to my dental hygienist who was patient, gentle yet thorough (I do not know how to spell his name). Their restroom could use some TLC, and remodeling, thou.

Fantastic experience: Dr Omar was very professional as he deep cleaned my teeth , best cleaning I’ve had in a long time, took his time after he did a local anesthetic and did a thorough job

Fantastic experience: Unfortunately I have required more then 1 appointment. The positive is Universal has always been extremely professional and courtesy is top of the line. The entire staff is great, the office girls are more then understanding and ALWAYS seem willing to accommodate your needs. I would strongly recommend the Orland Park 159th location. Fortunately I have not had to go to other locations but if they are anything like the 159 office they will be amazing as well. Great office Great staff Great people. A+ For sure. Thank you for your time. Sean Flynn

Fantastic experience: Service was excellent. People were very friendly. The office and rooms were clean. Your comfort during treatment was important to them.

Fantastic experience: Love this place, everytime im there i have a great experience and end up with a great outcome in dental care. The Dr's and assistants are a wonderful team very caring and thoughtful. I definitely recommend Universal Dental of Oland Park

Fantastic experience: I had a very Positive Experience ! This was the best Cleaning I have had in YEARS ! Very happy with the Service I received. The Dentist I saw did a Wonderful Job ! Thank you !

Fantastic experience: Dr Saed Abugoush and his assistant Noreen did great quick painless work on 3 fillings I needed done. Very friendly and able to make patients feel comfortable. Thanks! Will keep coming back!

Fantastic experience: Took my adult special needs son in for an initial visit today. Although the dentist determined that my son's needs would be better served elsewhere, I can't say enough good things about how well my son was treated. Both the dentist and the tech were so very kind to him and that means the world to a mom, and to him!

Negative experience: My appointment was originally scheduled for 3/12/24 at 10 a.m. the dentist office receptionist called me the day before to ask if I could come later in the day at 3 p.m. instead because the Doctor is overbooked and it will be a long wait. I stated fine I will come at 3 p.m. So I get to my appointment on time I checked in and was waiting for about 5 minutes when Dr. Saed came upfront and explained to the ladies upfront he is behind and he will not be able to see me plus she was late. I literally was in disbelief. The four young ladies upfront apologized and stated if I could reschedule. I was furious at this point because the lack of communication from the scheduling and the Doctor is unprofessional. I stated I wasn't late for my appointment one of the young ladies called me yesterday afternoon to see if I could come in later because the Doctor is over booked. One of the young ladies looked confused with that being said there is lack of communication and overbooking of patients and a inconvenience to patients that have been coming to this facility for years. At this point I will never go back to this location again I literally waited weeks to get my dental work done. Now I have to wait another 6 weeks..... UNPROFESSIONAL!!!!

Fantastic experience: I’ve been going here for years and they never fail me nor my daughter. They talk to you as they work letting you know what they’re doing and what you need to do to maintain a healthy smile. I highly recommend.

Fantastic experience: The kindest front desk workers and dental assistants that i’ve ever come across, Dr Saeed is the best dentist I have ever been to. Would trust him with my teeth blindly and I will never go anywhere else!

Fantastic experience: Very professional staff. The dentist did amazing work. He kept me informed and I was pleased with my results. Dr Abdul was wonderful and I will definitely will refer him to my family and friends.

Fantastic experience: Dr Ramaha is AMAZING!! Brilliant and empathetic. I had major ortho work. He explains and handles you with care. The team, Raghad, and Ahmad are so helpful and kind. Excellent clinicians. This is a place that I recommend for all dental care.

Fantastic experience: The team at Universal Dental is phenomenal, friendly, patient and knowledgeable and most importantly, kind. I wholeheartedly recommend there services to anyone for dental health. I wouldn’t dream of going anywhere else. Thanks.

Fantastic experience: An awesome dental office. Staff is always polite, warm, and friendly. All the Dentist are outstanding. Very professional, informative, and great customer service!

Negative experience: Awful! They fitted my son for a retainer without asking if i wanted to pay upcharge for clear retainer. Now he has to be molded again and wait another 2 weeks for retainer to come in. Awful