Diamond Hill Dental
Diamond Hill Dental, ubicada en Cumberland, RI, es una práctica dental integral dedicada a brindar una atención oral excepcional para pacientes de todas las edades. Bajo la dirección de la dra. Saba Abernethy, una profesional con una distinguida trayectoria en la atención a veteranos, la clínica combina experiencia clínica con un enfoque profundamente compasivo y centrado en el paciente. La dra. Abernethy se toma el tiempo necesario para comprender las necesidades únicas de cada persona, asegurando que cada plan de tratamiento sea personalizado, honesto y enfocado en la salud y belleza a largo plazo.
Ofrecemos una amplia gama de servicios dentales bajo un mismo techo, diseñados para satisfacer las necesidades de cualquier sonrisa. Nuestra prevención incluye revisiones completas, limpiezas profesionales y detección de cáncer oral. Para quienes han perdido dientes, proporcionamos soluciones avanzadas de implantes dentales, incluidos All-On-4 e implantes para dentaduras, así como puentes y dentaduras tradicionales. Nuestros servicios restauradores cubren el tratamiento de caries con obturaciones de color dental, coronas y terapia de conducto. También priorizamos la salud de las encías con terapia periodontal especializada y odontología láser.
Mejore su confianza con nuestras opciones de odontología estética, como Invisalign, carillas de porcelana, blanqueamiento dental y odontología estética (bonding). También estamos comprometidos con la odontología libre de mercurio, ofreciendo la eliminación segura de obturaciones de amalgama (protocolo SMART). Nuestro equipo amigable y experimentado crea un ambiente cálido y hogareño donde se sentirá cómodo desde el primer momento. Con horarios flexibles, incluidas noches y sábados, aceptamos la mayoría de los planes de seguro dental y ofrecemos opciones de financiamiento para hacer que la atención de calidad sea accesible para todos.
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-17h
- Martes: 8h-17h
- Miércoles: 9h-18h
- Jueves: 8h-17h
- Viernes: (closed)
- Sábado: (closed)
Nuestro comentario desde Best Dentists Club sobre Diamond Hill Dental:
Atención Integral con un Enfoque Compasivo
Diamond Hill Dental, ubicada en Cumberland, Rhode Island, ofrece una amplia gama de servicios de odontología general y restauradora bajo la dirección de la Dra. Saba Abernethy. La clínica está diseñada para proporcionar un ambiente familiar donde pacientes de todas las edades reciben atención personalizada. La práctica se centra en cuidados preventivos, odontología restauradora y mejoras estéticas, asegurando que cada plan de tratamiento se adapte a los objetivos de salud oral a largo plazo de cada individuo.
Los pacientes destacan frecuentemente el ambiente cálido y acogedor de la oficina. Muchas reseñas describen al personal como amable, cariñoso y verdaderamente preocupado por el bienestar del paciente, con muchos notando que se sienten parte de una familia. Este trato cercano ayuda a muchos visitantes, especialmente aquellos con ansiedad dental, a sentirse cómodos desde el primer momento.
Especialización en Implantes y Odontología Estética
La clínica es conocida por sus capacidades avanzadas en implantología y odontología estética. Los servicios incluyen implantes All-On-4, dentaduras tradicionales y puentes para la reposición de piezas dentales. Para quienes buscan mejorar la apariencia de su sonrisa, Diamond Hill Dental ofrece Invisalign, carillas de porcelana, blanqueamiento dental y odontología estética adhesiva. El equipo también prioriza la terapia periodontal y el uso de odontología láser para la salud de las encías.
Varios pacientes han elogiado la calidad del trabajo restaurador, señalando que las coronas e implantes se ajustaron con precisión y un aspecto natural. La habilidad del equipo para crear resultados funcionales y estéticos es un punto de alabanza frecuente en las valoraciones.
Confort y Tecnología para Pacientes Sensibles
Una característica destacada para muchos visitantes es la capacidad de la clínica para ofrecer cuidado dental cómodo y sin dolor. Las reseñas mencionan a menudo que los procedimientos, desde limpiezas hasta tratamientos más complejos, se completaron con una molestia mínima. El personal está atento al confort, realizando comprobaciones de bienestar durante las citas y explicando cada paso claramente.
La oficina utiliza tecnología moderna, incluidas radiografías digitales y fotografía intraoral, para ayudar en el diagnóstico y la educación del paciente. Este enfoque transparente ayuda a los pacientes a entender su estado de salud oral y las opciones de tratamiento, fomentando la confianza en sus cuidados.
Accesibilidad y Horarios Flexibles
Diamond Hill Dental se esfuerza por hacer accesible la calidad de atención ofreciendo opciones de programación flexibles, incluyendo citas nocturnas y los sábados. La práctica acepta la mayoría de los planes de seguro dental y ofrece opciones de financiamiento para ayudar a gestionar los costos de tratamiento. Los pacientes aprecian la conveniencia de estas políticas, que les permiten recibir la atención necesaria sin un estrés financiero significativo. Al equipo también se le valora por ser servicial al verificar beneficios de seguro y resolver dudas sobre coberturas.
Servicios y Tratamientos
Diamond Hill Dental: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,7 de 5 sobre 260 opiniones
Experiencia negativa: After having a disagreement about services that I thought we had agreed on the office proceeded to tell me that I had not paid into the family plan and Dr Abernathy said that she looked at it and was in agreement. After going into my own personal records I got the evidence to prove that they were apparently gaslighting me at least that's what it felt like. She then proceeded to give me false information through her office manager in regard to x-ray information. Either two outright lies or just incompetence, don't feel like they are a business that you can trust.
Experiencia negativa: Dr. Abernethy is talented dentist and her staff are always polite, competent, and professional. But unfortunately, there were too many negatives in her practice for me to continue as a patient. Charges for certain services, especially crowns, are high. Even with the discounts available through their In-House Membership Plan I found the prices unacceptably high. When I had a crown done at the end of last year, I was asked for half-payment at the first visit. This was certainly not a problem. However, before the second visit, I was asked through text messages to pay the entire balance prior to completion of the work. In my experience, it is not customary to make final payment until the work is complete, and I am simply not willing to do so. But then, without warning, I was notified by text message that my appointment had been canceled. I immediately called the office and was told that the appointment would be reinstated and it would be okay to pay upon completion of the work. To say that this practice is unacceptable would be a gross understatement, as far as I am concerned. Charging extra for the use of a credit card should be fully disclosed in advance, and, considering the relatively high prices of their services, I find this policy to be a significant negative. Finally, I am disturbed by Dr. Abernethy's belief that amalgam ("silver") fillings are dangerous. I do not believe this is at all supported by good science, and I personally want the option of amalgam fillings in situations where they may be the best solution for long-term durability.
Thank you for sharing your feedback. We appreciate your kind words about Dr. Abernethy and our team. We strive to provide professional, high-quality dental care while maintaining clear communication and a positive experience for every patient.
We are sorry to hear that aspects of your experience did not meet your expectations. We understand that treatment costs, payment policies, and financial transparency are important considerations, and we aim to communicate these clearly so patients can make informed decisions about their care.
We also want to clarify that all treatments we recommend, including SMART-certified mercury-safe amalgam removal, are entirely optional. Our role is to provide information and guidance so you can make choices aligned with your personal values and health goals. While many people live long lives without natural teeth, each person defines their own vision of wellness and quality of life.
To learn more about SMART mercury-safe removal, please visit: https://iaomt.org/resources/safe-removal-amalgam-fillings/
To learn about current news about Mercury fillings in US, please visit:
Sixth Conference of Parties to the Minamata Convention on Mercury
https://minamataconvention.org/en/topics/dental-amalgam
Experiencia fantástica: Everyone that works here are amazing and do friendly. When I come in I feel like I’m part of a family. Keep up the good work
Experiencia fantástica: My name is Dawn Lorello. I went to have 2 cavities taken care of. Dr Abernathy is wonderful. I felt no pain and she was so fast. I love going here. A few weeks back I had my teeth cleaned. Hygienist was wonderful also. And Cheryl the receptionist is friendly and nice. Great Place
Experiencia fantástica: I was so fortunate to get into this fantastic practice! Dr. Abernathy is a skilled and consummate professional. Doesn't hurt that she's absolutely hilarious and instantly makes you feel at ease. Her staff is top-notch and wonderful at what they do. First dentist that doesn't make me hate going to the dentist...
Experiencia fantástica: Excellent experience from check in to check out. The plan of care was thoroughly explained so I knew what to expect. My comfort was clearly a top priority. There were multiple wellness checks throughout the procedure and zero pain except for the numbing process, still not overly painful. There was a thorough debrief after the procedure and I was shown images of the successful outcome. Dr. Abernathy was wonderful, as were her competent and caring dental assistants. I highly recommend Dr. Abernathy for dental services. She took the anxiety out of the dental experience. The office was clean and modern. Highly professional customer service as well.
Experiencia negativa: Trust the bad reviews. Came in for a cleaning and exam. I have full insurance. Ask them to verify insurance coverage for X-rays and I am told it is covered. Get a bill for about $350 for X-rays and part of the exam. I challenge the bill and am told they will call me back. 3 months later I get a text saying I owe the $350. I call again and I am told that the X-rays were not covered and I owe the money. Of course there is some checkbox or line in the paperwork up front that says you will pay for unknown expenses. They feel they have zero duty to verify for you if there will be out of pocket cost since you will just have to pay it since you agreed. In 40+ years of dental visits never have I had this issue. Top it off the person who saw me couldn’t identify what teeth she was looking at. She had to identify all my fillings and she came up with 2. Sadly have at least 10 over the years. Doctor has to take over and redo the entire initial part of the exam.
Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with your experience.
Before treatment, all patients are asked to review and sign our financial policy, which explains that while we are happy to submit claims to insurance as a courtesy, insurance benefits and coverage are determined by each individual insurance plan. Patients are ultimately responsible for understanding their selected insurance dental benefits and any portion not covered by insurance. We encourage all patients to contact their insurance carrier directly before their appointment if they have questions about their coverage, as only the insurance company can confirm their specific benefits.
We understand that unexpected out-of-pocket costs can be frustrating. Our team makes every effort to provide accurate information based on the information available to us, but insurance companies make the final determination regarding coverage and payment.
Delivering thorough, high-quality care is important to us, and we wish you the very best in your future dental care.
Experiencia fantástica: Our family goes to diamond hill dental— great group! I highly recommend
Experiencia negativa: If I could give 0 stars I would. Stay away from this office and Dr Abernethy. All she cares about is money. I was made to pay thousands of dollars up front for a crown - something my new and wonderful dentist had never heard of - and then asked for more money when it finally came time to do the crown. Apparently they used the pool of money for other work without ever telling or asking me. I did not complete the crown work with Dr Abernethy. I left and found a new dentist and then had to fight for months to get the remaining balance refunded. There were a million & one reasons why they felt they were entitled to keep the money even though they didn't do the work. Fast forward almost a year and I received a bill for $1300. For what??? I have not been a patient for a very long time. There are many wonderful dentists out there. This however is NOT one of them.
Thank you for taking the time to share your feedback. We are sorry to hear about your experience and understand how frustrating billing and treatment concerns can be.
Our practice strives to be transparent about treatment plans, payment policies, and insurance or account balances. Prepayments for certain procedures, including crowns, are required based on individual treatment plans and insurance estimates, and those funds may be applied to completed services as care progresses. That said, we regret that our communication did not meet your expectations.
We appreciate all feedback, as it helps us identify areas for improvement, and we wish you the best in your continued dental care.
Experiencia fantástica: I had a great experience at Diamond Hill Dental this past fall. I had multiple old metal fillings removed and replaced, and the entire process was efficient and well-organized. The staff was very attentive to my comfort throughout the procedure, which I really appreciated. Everything turned out great—my teeth feel good and look good. I also got a new retainer, and that process was smooth as well. Overall, it was a really positive experience from start to finish, and I would definitely recommend this dentist to others.
Experiencia fantástica: Been coming here for years. Friendly and efficient office.
Experiencia fantástica: I had an excellent experience at Diamond Hill! From the moment I walked in, the staff were welcoming and made me feel at ease. Dr. Abernethy is incredibly knowledgeable, and took the time to explain everything clearly. Whether it's a routine cleaning or more involved dental work, I always feel confident that I'm in good hands. Highly recommend to anyone looking for quality dental care!
Experiencia fantástica: From the very first phone call, this dental office stood out. The team was so helpful and kept me informed every step of the way, which I truly appreciated. As someone with a serious phobia of dentists, I was incredibly anxious about my appointment. However, Dr. Abernethy was absolutely fantastic. They had a calming and patient demeanor that immediately put me at ease. Even after my appointment, the office followed up to check on me. This level of care and attention is exceptional. If you're looking for a dental office that prioritizes patient comfort and communication, especially if you're nervous about dental work, I wholeheartedly recommend Dr. Abernethy and the Diamond Hill Dental team!
Experiencia fantástica: Really nice and comfortable and the doctor is very nice keep saying sorry and thank you. But i should say a big thank you
Thank you so much for your kind words! We're so glad you felt comfortable and well cared for during your visit. It means a lot to hear that our doctor made a positive impression—we truly believe that kindness and respect go a long way in healthcare. And thank you for choosing us!
We look forward to seeing you again and supporting your smile for years to come.
Experiencia negativa: I came to Diamond Hill Dental on 4/10 for a routine cleaning and X-rays of my teeth. During this cleaning Dr. Abernathy diagnosed me with a chipped amalgam filling of tooth 14, and a cavity on tooth 18. When the office showed me their proposed treatment plan before my insurance kicked in, the total came out to $1419. Out of this amount I found out that the office wanted to charge me $484 to remove the amalgam from tooth 14 and tooth 18 using a method they follow called "SMART", even though I only had one amalgam filling in tooth 14. I was also informed this "SMART" method was not covered by any insurance and would have to be out of pocket. Upon doing research, I discovered that this "SMART" method to remove amalgam fillings is a method acknowledged by the American Dental Association but not required. Instead, this method is recommended by a group of doctors in Florida with claims that this method is safer despite limited research and peer review. This method is adopted by certain dental offices so that they can charge absurd amounts of money to make a profit. I felt hesitant continuing treatment here, so I decided to get a second opinion with another dental office. This is where I learned that not only did Dr. Abernathy misdiagnose the cavity on tooth 18, but their "SMART" method and fees are something some dental offices practice in hopes of charging patients additional fees for profit. After a quick examination, not only did they not find a cavity on tooth 18, but the new dental office also proposed a treatment plan to fix the broken filling on tooth 14 for a total cost of $329 before insurance in comparison to Diamond Hill Dental's $550 fee. Not only does Diamond Hill Dental and Dr. Abernathy use deceptive and misleading ways to upcharge their patients for dental work, but they also misdiagnose you with cavities despite not having any in hopes of also charging both you and your insurance. If you read some of the reviews from this office, other patients have also complained about this dental office regarding their expensive fees and even had clients stating "Dr. Abernethy is the car salesperson of dentistry. She scared me into thinking I needed 9+ fillings during my first visit", "They also tried to overcharge me for standard fillings by neglecting to admit to insurance payments already made to them. Fees for a single filling were $550 (D2394). Best to try another practice elsewhere..." If you need any dental work done, I would stay far away from Diamond Hill Dental and Dr. Abernathy. I will also be filing a complaint with the Rhode Island Dental Association in reference to her misdiagnoses. It is extremely disappointing that Dr. Abernathy's practices are more aligned with her own profits rather than helping her own patients.
Regular preventative care is essential to maintaining long-term oral health. When patients skip routine visits, dental issues can go unnoticed and gradually worsen over time. That’s why we utilize intraoral digital photography, radiographs, and advanced AI tools—not only for diagnosis but to support meaningful patient education and informed decision-making.
We also want to clarify that all treatments we recommend, including SMART-certified mercury-safe amalgam removal, are entirely optional. Our role is to provide information and guidance so you can make choices aligned with your personal values and health goals. While many people live long lives without natural teeth, each person defines their own vision of wellness and quality of life.
To learn more about SMART mercury-safe removal, please visit: https://iaomt.org/resources/safe-removal-amalgam-fillings/
We wish you all the best in finding your lifelong dental care home.
Experiencia fantástica: I recently went to Diamond Hill Dental and I must say the office was impeccable. Also the staff were absolutely excellent. I had no wait time the office nice clean. Also the dental assistant did a wonderful job on my teeth & the dentist explained everything in detail for my treatment. I would recommend Diamond Hill Dental to all my friends and family.
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at Diamond Hill Dental—from our clean, welcoming office to the care provided by our dental assistant and doctor. We believe in clear communication and personalized care, and it’s great to know that came through during your visit.
We truly appreciate your recommendation and look forward to welcoming your friends and family as well!
Experiencia negativa: While they were polite on the phone, their website claims they provide emergency services, but they couldn't get me in for 2 days. From their website ”Same-day appointments available for emergency patients.Team of 3 highly trained & experienced dentists.” I was told there was "no doctor there today." Very disappointed. Wanted to go to someone local, not one of the franchises like Aspen.
Thank you for your feedback. We’re truly sorry to hear that we weren’t able to meet your expectations during a time of need.
While we do strive to offer same-day emergency appointments whenever possible, there are rare occasions—such as provider illness or unexpected scheduling limitations—when immediate availability may be affected. We understand how frustrating that can be, especially when you're in pain and seeking timely care.
We appreciate your interest in supporting a local practice, and we’re sorry we weren’t able to assist you sooner. If you’re ever in need again, we’d welcome the opportunity to provide the care and attention we’re known for under better circumstances.
Experiencia negativa: Very disappointed. Have gone to this dentist for 5+ years. Haven’t received a check for what I was owed in almost 6 months.
Thank you for your previous 5-star review. However, this change in google review cannot be discussed publicly due to HIPAA. Please contact our office for further information if we can be helpful.
Experiencia fantástica: Excellent and professional team! I always feel so taken care of at each visit~
Thank you for your 5-star review!
Experiencia negativa: Very much disappointed, Communication gap and ended up getting a bill that I can't pay.
We've checked our records and do not have any patients with name Hp Pavilion. It seems this is the third one-star google review left by this account for a dental office. Dr. Scott Fertik and Milestones Pediatric Dentistry are also the recipient of your ire on google. Wishing you the best for finding your forever dental home.
Experiencia fantástica: The best dental office I've ever been involved with in my life. Staff and Doctors are outstanding, kind, friendly and concerned with your experience being comfortable.
Thank you for your 5-star review!
Experiencia fantástica: Excellent experience as always!
Thank you for your 5-star review!
Experiencia negativa: They are NOT in business to serve customers. Literally walked in saying I have an emergency and need a dentist to prescribe me antibiotics for the swelling, but was turned away. If I could have just walked into a CVS and ask for the antibiotics, I would have not needed to see a dentist. Ps- I was referred to them by someone for their excellent service. Excellent service in turning away customers who are in need of help. Congratulations, you lost a customer and I’ll make sure everyone I know knows to stay away!
Dear Camila Kratz,
Thank you for reaching out. We do not have a record of anyone by your name visiting our office. As a general policy, we are unable to prescribe medications to individuals who are not established patients, as it would be against the recommendations of the Drug Enforcement Administration (DEA) and the American Dental Association. While we strive to accommodate walk-in appointments, our schedule is typically booked with patients who have reserved appointments months in advance. If you have any questions, please don't hesitate to call us at 401-333-2700.
Experiencia fantástica: The kindest most knowledgeable staff. I have severe dental anxiety and will not go anywhere else!
Thank you for your 5-star review! Give us a call if you need anything!
Experiencia negativa: I tried to be a new patient but no luck! First I called the receptionist and she said the 'new patient intake person' would call me back shortly. After 1 week I called again and stated, politely, "no one had called yet". The receptionist said the person was backed up, but would call back that day. That was 4 days ago. Now I'm looking for someone else. VERY disappointed!!
Dear Hank Walker,
We've reviewed our records and call logs, but we don't have any record of someone named Hank Walker contacting our office for an appointment. Please feel free to reach out at 401-333-2700 if we can assist you further.
Experiencia fantástica: Lisa A is awesome
Thank you for your 5-star review!
Experiencia fantástica: Outstanding care. Excellent concern for patient well-being.
Experiencia fantástica: Dr saba is the best
Experiencia fantástica: Dr. Abernethy and the staff are great and professional. I love the team!
Experiencia fantástica: good time, better dentist
Experiencia fantástica: Love them here! They are absolutely amazing! Been coming here for years and def recommend!!
Thank you for your 5-star review! We enjoy being your dental team! We look forward to your next visit!
Experiencia fantástica: Where do I even begin? Dr. A is one of the most down to earth dentists I have ever met. I have been afraid of the dentist for a very long time and Dr. A has made me completely feel different about going to the dentist. Between her warm and welcome atmosphere at Diamond Hill Dental, to the knowledgable and helpful staff. I would recommend Diamond Hill Dental to anyone looking for a dentist, this is the place to be!
Thank you for your 5-star review and your feedback! We enjoy being your dental team! Let us know if you need anything and we look forward to your next visit!
Experiencia fantástica: Great experience!
Thank you for your 5-star review! We look forward to your next visit!
Experiencia fantástica: Dr. Abernathy is great! Everyone is so friendly and they use the latest technology for X-rays.
Thank you for your 5-star review! We appreciate your feedback and look forward to your next visit!
Experiencia fantástica: Dr. Abernethy is the best, and the staff here are always so friendly and helpful! I recommend coming here for your dentist appointments!
Thank you for your 5-star review! We look forward to your next visit. Call us if you need anything!
Experiencia fantástica: Great day at the dentist
Thank you for your 5 star review! We look forward to seeing you again!
Experiencia fantástica: Love Diamond Hill Dental! I’ve brought my whole family on board here. Not only is Dr. Abernathy kind, friendly, and gentle, the staff is superb! Particularly Kelsey, who I look forward to speaking to whenever I come in! I highly recommend taking care of your dental needs with Diamond Hill Dental!
Thank you for your 5-star review! Dr. Abernethy and her team enjoy taking care of your smiles and keeping them healthy! We appreciate your feedback and look forward to seeing you again! Let us know if you need anything!
Experiencia negativa: I have been going to this dentist for years. I feel that they have started charging way too much money. I paid out $900 plus insurance for a crown and then received another $453.00 bill. This is just way too much $$$. I will be looking for a new dentist.
Thank you Diane, for allowing us to provide you with quality dentistry for so many years. As you know, we care very much about each one of our patients and while the coverage insurance plans offer can vary, we do our best to work with patients by providing flexible payment options that makes dental care and treatment more affordable. Please know that you will always be welcomed here at Diamond Hill Dental!
Experiencia fantástica: I absolutely hate going to the dentist. I've been reluctant to find a new dentist. However today I was extremely surprised. This was my first time going to Diamond Hill Dental. The office was so quaint. The receptionist was very friendly and helpful. Then I met Katie. She was amazing. She immediately put me at ease. She didn't minimize my anxiety and offered suggestions to help me. She has such a calming effect. The I met I think his name was Dr. Aniconi. He also has a calming effect. He explained everything as he went along and made sure I understood. The staff and the whole process, although I still have anxiety going to the dentist, made me feel very comfortable and will definitely be a patient of theirs for the near future. I want to thank the staff. Great job!
Thank you for your 5-star review! We really value your feedback. We try to keep our Patients smiling brightly and most comfortable. Please give us a call if you need anything!
Experiencia fantástica: Dr Abernethy is a master dentist. I traumatically lost one of my front teeth! Dr Abernethy recommended Dr E Joseph Domingo to do the implant and everything went perfectly. While waiting for it to heal, Dr Abernethy fitted me with a retainer with a tooth! It looked so real! I just finished getting the restoration and the results are perfect. The color and shape of the tooth are perfect; and my bite is great. I am a voice teacher and my students look at my mouth all day and this tooth looks like it's the real McCoy! Thank you Dr Abernethy!
Thank you for your 5-star review and your kind words! We greatly appreciate your feedback! We look forward to seeing you at your your next visit!
Experiencia positiva: I really liked this office, but as of 8/26/2022 they stopped taking blue cross blue shield because they don’t make enough money as an in network provider. I found out via letter, after my insurance was already considered “out of network”. A bit inconvenient, and inconsiderate, to be told after the fact. Guess I’m looking elsewhere.
We are sorry to hear you are disappointed with our decision regarding our relationship with a dental insurance company. Please call us at 401-333-2700 so we can answer any questions you may have.
Experiencia positiva: Expensive - Be prepared to pay top dollar.
John, thank you for your review. We appreciate your feedback. Please feel free to call our office to discuss any questions you may have.
Experiencia fantástica: Awesome people very friendly highly recommended, they helped me so much with daughter ❤️
We’re so happy to hear about your visit, we truly enjoy being your dentist in Cumberland. As always, it was great to hear from you and the family again. Looking forward to seeing you soon. In the meantime, if you need anything, give us a call!
Experiencia fantástica: I do not have anything to complain about this office. The staff are always friendly and I am always satisfied with their teeth cleaning service even with the new staff and dentist that took over the practice.
Thank you for your feedback. Here at Diamond Hill Dental, we strive to make sure every patient has an exceptional experience and we take your feedback seriously.
Experiencia fantástica: Great service and friendly staff.
Experiencia fantástica: Excellent! Answered all my questions and didn’t feel a thing!
Experiencia fantástica: Great experience!
Experiencia fantástica: Great dentist! I had severe dental anxiety before I found this place, very clean very nice very professional!
Experiencia fantástica: These people are the best. Never been more at ease in a dentist's office.
Thank you for the glowing review. We are delighted that your experience was so positive. Our goal is to provide the most comfortable and friendly dental appointment to all our patients in Cumberland.
Experiencia fantástica: Quick, friendly, and painless!
Experiencia fantástica: Dr. Abernathy and Sai are a very professional team. They are friendly, knowledgeable and efficient. Dr. Abernathy does beautiful work and has a fun sense of humor that makes you feel at ease right away. I highly recommend Diamond Hill Dental, Dr. Abernathy and her team of professionals!
What an awesome review! Thank you so much. That experience is truly why we are in dentistry. You're always a pleasure to see. The staff here at Diamond Hill Dental personally want to thank you for the recommendation! We have the best patients!
Experiencia fantástica: They are a great crew, makes you feel very comfortable.
Experiencia fantástica: Excellent service, fast and friendly. At a dentist, what more can you ask for?
Experiencia fantástica: Pleasant, timely, affordable , and entertaining. Great time was had by all! No pain. Brighter teeth. Will come again!
Experiencia fantástica: Painless experience
Experiencia fantástica: Wonderful service and knowledgeable kind staff.
Experiencia fantástica: Love them !
Experiencia fantástica: As always, friendly, efficient, and thorough.
Experiencia fantástica: Dear DHD team, my first visit as a new patient was very pleasing and impressive. The fancy tech, polite and talented dental professionals helped me get my oral hygiene back in form in no time. I was assisted by front desk person Maddy and Hygienist Katty for my very first appointment. Katty did a seamless cleaning procedure and very tidy job. I would go back to Katty any day to get my cleaning done. Dr A came by to discuss my future procedures and did a very thorough briefing on every aspect she wanted to discuss. Will recommend DHD to everyone in RI. Thanks folks.
We’re so happy to hear about your visit last week, we truly enjoy being your dentist in Cumberland! As always, it was great to hear from you and the family again. Looking forward to seeing you soon. In the meantime, if you need anything, give us a call!
Experiencia fantástica: Dr. Abernathy is awesome. After terrible dental experiences as a kid, she has made every effort to make me feel comfortable and relaxed during my visits. Her staff is super kind, professional & talented Definitely recommend to anyone
Thank you for the updated 5-star review! We tried to create an easy-going, yet professional atmosphere here in Cumberland. We are thankful for patients like you and look forward to your next visit!
Experiencia negativa: Barely I give one star , I was diagnosed and set for an appointment after 3 weeks ,and the week before the appointment they called requesting for 50% of the payment upfront ! really is this a health provider or a merchandise outlet ? when I refused to make the deposit because my diagnose was not final they said ok will keep the appointment . However , on the same day of the appointment they called and cancelled the appointment !!!! 2 days later they sent me a formal letter saying that the trust was broken between us and we have to end our relation !!! Really ? is this a health provider attitude , I am shoked that a Dr.Saba personally talked to me about this and said this is our policy ! what policy!and when did I agree to your policy , is this professional and align with your medical school ethicks and morals . I am gratefull this incidient happened as I dont want to be treated in a place looks at the patients as costumers and money rather than human and feelings.
At Diamond Hill Dental we always encourage feedback whether it is positive or negative, so we can ensure our patients the best atmosphere and treatment available. We will look at ways to improve our communication up front about our policies. We’ve been providing Cumberland residents with quality care for years, and we want to keep going for many more. Again, thank you for your feedback.
Experiencia fantástica: Such friendly and helpful staff.
Experiencia fantástica: Awesome staff, always the best when I come here!
Experiencia fantástica: Awesome people! Very thoughtful, professional and kind.
Experiencia fantástica: Fantastic experience , highly recommend Dr Abernathy and her assistant Sai !
Thank you for the 5-star review! We are thankful for patients like you and look forward to your next visit!
Experiencia fantástica: Good place and great people. Would recommend, my experiences there are greatly appreciated.
Experiencia fantástica: Very friendly staff and the doctor was excellent
Experiencia fantástica: Dr Abernathy and staff are great!!
Thank you so much for your five star review! We look forward to continuing to provide all your dental needs for you and your family.
Experiencia fantástica: The entire staff is welcoming, kind and caring. By far the best dental experience. After many years of being nervous of dental appointments, I have finally found a place that is calming and takes the best care of their patients. Thank you!
We cannot thank you enough for your kind words! We look forward to a long dental relationship! If there is anything you need, please give us a call.
Experiencia fantástica: Dr and staff are very friendly and knowledgeable.
Experiencia fantástica: I was super hesitant to return to a dentist after a very bad previous experience at an old office. The staff scheduled me in (same day as a new client!) when I was having some issues. Every staff person- from the women at the desk to those treating patients- was polite, kind, and completely calmed my nerves about the appointment and procedures. They're super in tune about patient needs and comfort, and explained everything as it was being done, helping me with my anxiety.
Experiencia fantástica: Pleasant staff and experience.
Experiencia fantástica: Best place to go !! People are friendly, kind and professional.
Experiencia negativa: I called this office to find out if they accepted our insurance and the receptionist told me to look it up. Talk about not wanting to do your job SMH
we apologize for the unfortunate experience with us. Our mission is to
provide our patients with top-notch dental care in a compassionate manner and we are very sorry this wasn’t your experience. However, we see that you are not a patient of record. We take all our reviews very seriously and appreciate your feedback. Please contact us at (401)-333-2700 to resolve this issue.
Experiencia fantástica: So today was the first day that I went back to the dentist since the outbreak.Although I was a little apprehensive at first,before I arrvived I was sent a text message on there protocol on what to expect.They have taken all the steps for the patients safety along with there own before your even examined.Once Dr Abernethy entered the room she throughly explained all the equipment that is there to keep everyone safe.Everything else remains the same the professionalism,they treat everyone like your the only patient thats at the office that day.My visit today was a great experience.Thank you Diamond Hill Dental once again.
Charlie,
Thank you for your 5-Star Review and for sharing your experience!
-Your Diamond Hill Dental Team
Experiencia fantástica: Best dentist experience ever! Everyone at the office is so kind and friendly
Experiencia fantástica: Diamond Hill Dental was the best!!!!
Experiencia fantástica: Truly wonderful staff! Dr Abernethy took the time to explain my x-rays while being witty. Kayla my hygienist, was quick but thorough. Even the desk staff was fun! I'm so glad I found Diamond Hill Dental.
Wendy,
Thank you for sharing your experience and giving us a 5- Star Review!
- Your Diamond Hill Dental Team
Experiencia fantástica: Everyone here is fabulous. I’ve been coming here for years (20+), longer than I can remember! Dr. A has brought new light and dental wisdom to the practice. Everyone is so friendly and makes sure to tell you exactly what’s happening and explain all procedures. Bonus points for karaoke sing along hour @5pm
Allie,
Thank you for sharing your experience and giving us a 5-Star Review!
- Your Diamond Hill Dental Team
Experiencia fantástica: Very Professional. Dr. A is both thorough and personal. Staff is always accommodating for a busy schedule and there are adequate reminders so you do not miss your appointment. They make going to the dentist a good experience and not like....pulling teeth....
Experiencia fantástica: Super friendly office and very accommodating. The Dentist is super gentle. The entire office makes an unpleasant task extremely pleasant
Experiencia fantástica: Both myself and my wife have been going to Diamond Hill Dental for the past few years. We are very satisfied with their service. I also referred a friend for some dental work and he also was pleased with the work performed by Diamond Hill Dental. Their customer service is great too. Thank you again, Helder.
We take pride in giving outstanding service to every patient here at Diamond Hill Dental and Associates. We are happy to hear that your visit was no exception, thank you for leaving the wonderful review! We look forward to seeing you next time!
Experiencia fantástica: Very welcoming, Thank You all for making me feel comfortable, can't wait to see you all next month.
Experiencia fantástica: Very personable and relaxing. Great service!
Experiencia fantástica: Very knowledgable and ready to explain any part of the procedure you are in for. Not to mention everyone is courteous and kind
Experiencia fantástica: Excellent service!
Experiencia fantástica: I highly recommend Diamond Hill Dental...fantastic experience...started as soon as I entered the office and was greeted by Shawn...extremely friendly and personable. Then a cleaning from Kayla...truly kind and caring...asking if I was comfortable and if I was doing okay...so I recommend Diamond Hill Dental to anyone looking for either a new dentist or looking for exemplary treatment
Experiencia fantástica: Great, first experience at Diamond Hill Dental. Everyone I met was very polite and made me feel welcomed. I dont write many, if any, reviews, but I highly recommend Diamond Hill Dental. You'll want to get cavities, so you can see them more than twice a year!
Experiencia negativa: Dr. Abernethy is the car salesperson of dentistry. She scared me into thinking I needed 9+ fillings during my first visit after Dr. Rogol sold his practice to her. Skeptical and unconvinced, because I hadn't had a cavity in years and no warnings during any of my prior 6 month visits, I got a second opinion. Without prompting the second dentist as to why I was visiting, he placed 2 teeth on watch, and told me both my teeth and gums were in excellent condition. We laughed about the situation with Dr. Abernethy. He asked if she was young. With my answer being "yes," he figured she just had to pay off debt. She knows what she's doing—both on the dentistry AND business side. Just be smart about your visits with her, especially if your track record has been clean to date.
Steven, It’s a while since we last saw you in our dental practice. We want all of our patients to have a great experience and we prioritize quality preventative care. It’s possible there was some miscommunication. We’d appreciate the chance to turn this review into 5 stars! – Dr. Abernethy
Experiencia negativa: Horrible service. I have the text messages showing their hygienists being unable to make the appt on Monday’s june 17th so they needed to reschedule. Those messages are time stamped at 10:17am. I was told the appt needed to be rescheduled and no option. I called the same day the following week and was told I was being a same day cancelation of $50 for having to cancel. When stating the same thing happened the week prior I was told that is different circumstances and not a policy violation. When being upset about the situation and saying there is no chance I am paying that fee since the same thing happened to me I was told by Rosa that I needed to watch how I spoke to her and that she could send my x rays anywhere else. I am cancelling all six patients, horrendous service. I have the time stamped messages and would post if i could
Hello Jim – we believe there may have been some miscommunication and want to solve this situation. Look out for an email from us.
Experiencia fantástica: People who care and want to help!
Experiencia fantástica: Highly recommend. The staff are courteous, friendly & professional and just generally pleasant to interact with. The dentist and dental assistants are always efficient yet thorough, and get me in and out and on with my day with no frustration. They have an immaculate office and exam rooms and always make you feel comfortable.
Dear Grace,
Thank you for your 5-Star rating and for sharing your experience! We pride ourselves in having a clean office and ensuring our patients have a pleasant experience is our top priority. Hearing feedback like this from you helps to keep the team motivated to do so! We look forward to seeing you again soon.
-Your Diamond Hill Dental Family
Experiencia fantástica: The staff is very friendly!
Experiencia fantástica: The team here are wonderful!!! Rosa and Shawn are so friendly, I actually don’t mind the fact that I’m at the dentist. Cleanings and procedures are quick but done well. Highly recommend Diamond Hull Dental!
Experiencia fantástica: I absolutely recommend Diamond Hill Dental, all my dental work was done professionally. I had been in excruciating pain and the doctor figured out the problem and treated it right away. I am so pleased with the doctors and and all the staff, they are amazing. My sister highly recommended them and I am doing the same.
Claudia,
Thank you for you 5-Star rating and for sharing your experience! We appreciate you choosing Diamond Hill Dental for your dental care needs, please never hesitate to reach out to us.
-Your Diamond Hill Dental Family
Experiencia fantástica: Super friendly staff all around. Who ever knew that you could have a dentist that you actually wanted to see :) also got my teeth whitened after I had my cleaning and saw great results! Overall wonderful experience.
Thank you Brooke for your 5-Star rating, teeth whitening is just one of the many wonderful services we offer, we always strive to stay educated in all the latest technologies so that we can provide our patients with the best resources for dental care. Also, thank you for taking the time to share your experience with us, we appreciate you!
-Your Diamond Hill Dental Family
Experiencia fantástica: Amazing experience from start to finish… Got me in right away when I had a problem with one of my teeth. From check-in to booking my next appointment, and everything in between, everyone was amazing to deal with and, although I have a hard time saying going to the dentist is “fun”, this is as enjoyable as it gets. I am thrilled to be a new patient and would recommend them to anyone.
Hi Sean and Gillian Dalton ,Thank you for the glowing review . We are happy to have you as a patient
and we are delighted that your experience was so positive. Our goal is to provide the
most comfortable and friendly dental appointment to all our patients in Cumberland.
Experiencia fantástica: Excellent staff and great service. 10/10 would recommend.
Experiencia fantástica: Very helpful & professional staff. My crown looks perfect! The gentleman at the front desk was also nice enough to set me up with a payment plan. Highly recommend.
Thank you for taking the time to mention our Cerec Dental Crowns and leaving this great feedback. It is for people like you that we do what we do! If you have friends looking for same day crowns, please send them our way - we will take great care of them!
Experiencia fantástica: A great place with great people. I had a chipped tooth and called and left a message on Saturday, they got back to me Monday morning and I had an appointment scheduled for that afternoon. They fixed my tooth, fixed some old work I had had done on another tooth, and did a cleaning; they stayed longer to make sure I got all of the services I needed done in one apppintment. FANTASTIC! Recommend to anyone and will be coming back in 6 months!
We take pride in giving outstanding service to every patient here at Diamond Hill Dental and Associates. We are happy to hear that your visit was no exception, thank you for leaving the wonderful review! We look forward to seeing you next time!
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