E P True Dental

Experiencia fantástica: Shoutout to Dr. Pete within 5 minutes of me of me calling the staff got me taken care of on some front teeth I chipped. They took really good care of me, I would highly recommend EP True Dental.

Experiencia fantástica: SO grateful to Dr. Holst for getting me in for emergency dental work while traveling in Iowa. It turned into the need for a root canal and her staff was also able to secure an appointment with an endodontist. I highly recommend this dental practice!

Experiencia fantástica: Dr.Olberding and his staff are nothing short of EXCELLENT !

Experiencia fantástica: Perspecitve from a new patient: professional, knowledgeable, to date with dental technology. Would recommend to anyone Sara was great. Excellent communicator and skilled. I usually experience some sensitivity/pain when my teeth are getting scrapped in certain areas, but she took her time, didn't catch any gums, and the whole experience was pain-free.

Experiencia fantástica: Great boutique facility with caring professionals. They actually take the time to examine your dental changes from your previous visit(s), and keep a watchful eye on potential problems. It’s not like your childhood dentists where you felt like you’re clutching your chair. They create a pleasant experience.

Experiencia negativa: Was a client for 8 years until quite recently. Familiar front desk staff disappeared, my regular hygienist disappeared, they stopped offering mild nitrous during cleanings, and then in early November, my relationship with the practice ended abruptly when they referred me to a periodontist. The hygienist even hinted in our walk back to the exam room that they might not be able to perform the regular cleaning that day -- a weird statement that suggested they were off-loading certain patients (but not before they did a panoramic X-ray that cost $213). It wasn't an insurance issue, as I was private-pay the entire time (and the panoramic showed no issues). In my opinion, there's a strange vibe here -- a practice that's being sold and has lost focus about why they exist.

Experiencia fantástica: This dentist is the BEST! My 87yr old mom had broke her denture. We had been to several places, but s wasn’t comfortable with the others. A friend referred us, I called and had an appointment the next day! The dentist went out of his way to get her dentures fixed by the weekend! Thank you !!

Experiencia negativa: I used to love going here. Last two times I went, Dr Olberding wasn’t even there. They put a note in my file to make sure on my next visit, I would actually see the dentist. Had a different dental assistant that day who was less than friendly. That was my last time there.

Experiencia negativa: I was a patience for 4+years. Unfortunately, I was very disappointed with the front desk staff. At the moment I desired to reschedule my appointment they was very rude and even hung up the phone on me. Dr.Peter Olberding and he staff behind the Desk are a great. I think Dr.Peter Olberding, should Monitor and analyze the way the staff are treating his patiences. In conclusion, I cannot recommend this Dental Clinic due to the disrespectful and unprofessional behavior exhibited by the front desk staff ( I will reserve the name, this is not personal )

Experiencia negativa: I have been going here for almost 10 years but lately have been getting treated with a lot of disrespect. I got Invisalign to fix two teeth, which was 14 trays. I told Dr. I was not happy with the results (teeth didn’t move) and the total cost was $3,000 (discounted since I had two teeth to move) I went in today for a cleaning and talked to Shawna, who was being very rude about the whole situation in front of other people in the lobby. (I've read other reviews and it sounds like multiple other people stopped going here because of her) She told me I never put a down payment down (whice I did, I had no choice to get trays ordered) When Dr. Olberding came in he was very short with me, when in the past he seemed to care, not today. I told Shawna due to the disrespect and rudeness I won’t be back and she said “Super!” Not the way they should be treating patients who are having issues. For someone who is at the face of the company and deals with all patients, you would think they would want someone friendly, polite, and understanding. I will not be back.

Experiencia fantástica: Dr. Olberding and his staff have always been very professional and thorough. I would recommend EP True Dental to anyone looking for a dental office that truly cares about their patients.

Experiencia fantástica: Always five-star care here. They make going to the dentist enjoyable.

Experiencia fantástica: Quick and easy

Experiencia fantástica: Great experience with Dr Olberding and his team. He helped me with an implant and crown. Fits perfectly and color of the tooth is spot on. Cleanings, cavities - everything done in pleasant professional manner with sincere concern for my comfort and dental health. Takes time to answer my questions and address any concerns. Would highly recommend.

Experiencia fantástica: Dr. Olberding and his staff are very friendly, welcoming and go out of their way to ensure your comfort.

Experiencia fantástica: My family has gone to EPTrue Dental for a long time. We have never had a bad experience. Rhonda is my dental hygienist and is such a delight and does an outstanding job! Dr Pete is so nice and makes you feel at ease. Always explains well if there are any issues. Front desk staff are super friendly! I would highly recommend!

Experiencia fantástica: Best family friendly dentist in the Des Moines area! Very responsive to patients! Our 9 year old daughter actually likes to visit Doctor Pete!

Experiencia fantástica: Great dental check up as always. Great group!

Experiencia fantástica: I’ve been a patient of EP True Dental since the 1990s, when Dr. Pete Olberding bought the practice from Dr. Eugene McCormick. Dr. Olberding has handled my fillings and crowns, with enthusiasm and good humor. Hygienists are pleasant and caring, as are the front office workers. I’d recommend to anyone in need of dental work.

Experiencia positiva: I like the dog friendly environment and the interior lighting design was very relaxing - it took the receptionist a little while to confirm and update my file however it was only just a moment and they called me back Not sure where I stand on mask policy but it is enforced still at this facility as I’m sure all clinics still are - just a little ironic that folks site mask wearing leading to dental issues long term - not that this outfit is unlike any other dental facility just not convinced that employees required to work a full shift almost always wearing their mask is always the best - I comply as always upon request but personally believe mask wearing should be by choice While noting that in my mind is when the gal took me back - we finished the health updates - she promptly explained the x-ray procedures and began those scans directly after - she was as nice as she could be - she finished up and then detailed exactly what the Dr would do during my evaluation Very shortly the Dr entered - immediately shook my hand and after a bit of stand up I learned is golf handicap (11) btw - everything put me at ease during our conversation - I explained my previous condition with periodontal issues and he was straight forward with my options short term and long term I think after he quickly checked with gear on and after seeing x-rays he and I knew that we would be seeing each other again - but when I go back now to get the filling I feel I will be much more comfortable and able to relax Just one of my phobias but dentists visits normally give me the heebee geebees and I feel more optimistic this time (at least until I hear the drill start up) :)

Experiencia fantástica: We have been going to E P True Dental for years all professional & friendly. Office is always clean with state of the art equipment.

Experiencia fantástica: The best dental professionals in the Des Moines area.

Experiencia fantástica: A great experience as always!

Experiencia fantástica: It was so wonderful from the door you are welcomed nicely. I think everybody I met in that place was very good. They are all God fearing people who knows what they are doing. Always when I come there I feel fulfilled. God bless you always.

Experiencia fantástica: Best staff ever. Dr Pete and crew are the best.

Experiencia fantástica: Nice, relaxed atmosphere with a great staff. They really understand the patient.

Experiencia fantástica: We are so glad we found this office. Every employee has been pleasant to work with. Dr Oldberding is always honest and doesn’t try to get you to have work done that you don’t need.

Experiencia fantástica: Excellent Dentist!!!

Experiencia fantástica: I love EP True Dental.

Experiencia fantástica: Always professional in services and advice in helping with dental care

Experiencia fantástica: Such a amazing stuff, Been going here for couple years and would highly recommend to friends and family..

Experiencia fantástica: Great dentist and staff.

Experiencia fantástica: Perfect as always.

Experiencia fantástica: Mary is an awesome provider , very professional and at the same time very personable!! My whole family comes here . We love the entire clinic staff and our doctor / Dr Oberding . Super friendly and rock star staff. Most definitely they are the best dental team ever !! I would recommend Mary / my hygienist and this clinic to all my friends and family ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I will give them 10 stars not only 5 as they have earned it .

Experiencia fantástica: Friendly staff, extremely clean facility. Almost no wait and a great teeth cleaning.

Experiencia fantástica: Always satisfied with the care and cleaning. I've been a client for 26 years. I actually look forward to my visits.

Experiencia fantástica: Dr Olberding and staff have been my 'go to' dentist for over twenty years. My experience with everyone has always timely, professional and courteous. Thank you for treating and educating me on how to keep my teeth healthy and one of many reasons to smile.

Experiencia fantástica: We love our dentist office! It feels comfortable to or a patient there, as they treat us like family.

Experiencia fantástica: Best dental office! Dr. O and his staff are the greatest group of people. They are kind, personable and great at what they do. Cannot say enough good things about this place. Highly recommend.

Experiencia fantástica: Great staff, very professional. They do a great job with listening to my questions and create a family friendly environment.

Experiencia fantástica: Been a patient since 2007 and would never consider any other Dental office.

Experiencia fantástica: Great job as usual! No complaints!

Experiencia fantástica: Every 6 months after our check-ups with Dr. Olberding and his hygienists we count our blessings for the excellent dental care we receive from them. From the moment we walk in the door my sister and I feel welcomed as valued persons not just numbers. Our needs, questions and concerns are handled with compassion and respect. We are so grateful for the skilled professional care, the honesty and the sincere friendship of Dr. Olberding and his team. We highly recommend EP True Dental !

Experiencia fantástica: Everyone is amazing here!

Experiencia fantástica: Been going ever since I was a kid. Still great

Experiencia fantástica: Shawna starts you off with a big smile, warm greeting and a quick enough wit to keep you ready for the day. Rhonda is the best hygienist in the world. She always has a happy face on under her mask and is ready to make you comfortable. Dr. Pete is personable, engaging, and genuinely interested in how YOU are, not just your teeth. I can't say enough nice things about Dr. Pete and his amazing staff.

Experiencia fantástica: Good personable staff and timely service.

Experiencia fantástica: Always a great experience at EP True Dental! Would recommend them if you are looking for a dentist in the area. (UPDATE: Still a great experience, even 6 months later!)

Experiencia positiva: Ronda was amazing as always, my family really appreciates her hard work on our behalf!

Experiencia fantástica: I had a fantastic experience at E.P. True Dental. The staff is always courteous and professional and I would recommend visiting or updating your dentist office to E.P. True Dental.

Experiencia fantástica: Friendly staff and excellent service!

Experiencia fantástica: Always a great experience

Experiencia fantástica: I’ve been going here for 15 years and always had a good experience. Dr. Olberding is great about always giving me all my options and the pros and cons of each treatment, and then letting me make the decision after I have all the facts. I never feel pushed into any procedure. The entire staff is friendly and helpful. Special call out for Rhonda who’s been working with me every 6 months for years now. She’s great! I’ve also referred several family and friends who are now customers for life as well. Couldn’t be happier with the team at E.P. True Dental.

Experiencia fantástica: As always, a top professional experience!

Experiencia fantástica: Everyone is extremely friendly

Experiencia fantástica: I've always had great service at EP True. The staff is very friendly and professional. It's the only place where I can say I had a pleasant trip to the dentist.

Experiencia fantástica: I've always had good experiences with E P True Dental and recommend Dr. Olberding and his staff highly.

Experiencia fantástica: Always so friendly and professional! Dr. Pete has a great team!

Experiencia fantástica: Always friendly, punctual, caring, and compassionate service.

Experiencia fantástica: Visits to EP True Dental are efficient, and the staff is competent and friendly.

Experiencia fantástica: They take very good care of you!

Experiencia fantástica: Everyone in E P True Dental is professional and friendly. We were so lucky to find them! Dr. Olberding is a real talent. He and his staff have been taking care of our teeth for almost 15 years. We can say that the health of our teeth is in good hands.

Experiencia fantástica: Super friendly and rock star staff. Probably the best dental consulting and work I have experienced. Very gentle when working in your mouth with great results.

Experiencia fantástica: Always a great experience! I’ve been a patient for 18 years and wouldn’t dream of going anywhere else.

Experiencia fantástica: Very good ☺️☺️. Everyone is wonderful

Experiencia fantástica: I have been going to them since they were on Laurel south of Mercy and they have always been professional, courteous and friendly. I like that they explain what their doing and what they may need to do. Great staff! They make a dental visit enjoyable.

Experiencia fantástica: I have received the best service and attention for my Invisiline treatment. I’m so happy with my results and thankful for a smile that is straight. Dr. Oberding is the kind of dentist who cares about his patients and is committed to doing his very best.

Experiencia fantástica: Prompt, courteous, great quality of service!

Experiencia fantástica: First visit for me and everything and everyone there made it a great experience.Friendly and very professional staff.

Experiencia fantástica: My family and I have been going to EP True Dental for years. From the moment you walk in the door you're greeted with smiles and happy positive professionals. They care about what they do and it shows. They are the best!

Experiencia fantástica: Friendly, accommodating staff. Painless, quick, excellent dentistry.

Experiencia fantástica: Absolutely love this place!!! The staff is very professional, friendly and courteous. Dr. Olberding is a very honest person and he truly cares about his patients.

Experiencia fantástica: First time patient here and I loved it. I got a really comprehensive screening and an action plan to work on at home. Hygienist Ashley was crazy sweet and funny and the dentist was super friendly and seemed to genuinely care about my health. I found a new dental home!

Experiencia fantástica: Our family has been going to E P True Dental for years. And we aren’t leaving them. The staff is so kind, understanding and very enjoyable to work with. Dr. Pete is the absolute BEST!!! His personality is so genuine and he truly cares about his patients. I rate this Dental office top notch, I give them 10 Golden stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!

Experiencia fantástica: I love the environment, it’s feel like home The professionals are outstanding.

Experiencia fantástica: Having been a patient of Dr Oberding for many years there is nothing I would change about the excellent treatment I receive each time I’m there. The staff is so helpful and Rhonda is wonderful.

Experiencia fantástica: I've been a patient for >20 years. Love this great group of people; excellent care is provided. Happily recommend them to others.

Experiencia fantástica: Everyone was friendly! Both the hygienist and Dentist explained things to me in great detail, which I really appreciated!!

Experiencia fantástica: LOVE getting my teeth cleaned!!! Megan did such a great job and Dr. Olberding is always so happy!! 5 stars !!!

Experiencia fantástica: Professional and casual. I have always had the good fortune of staff working with my crazy schedule….a true family dental practice!

Experiencia positiva: Friendly Staff

Experiencia fantástica: The entire staff is friendly, knowledgeable, and patient! Dr. Olberding and Rhonda are always so great. They truly do care about my dental health and needs. If you’re looking for a dentist, look no further.

Experiencia fantástica: I've been going here for 12 years and have always had great care from everyone, front desk, hygienists, and Dr. Pete

Experiencia fantástica: Everyone is super friendly!

Experiencia fantástica: I had a great experience! My hygienist was amazing! The dentist is provably my least favorite place in the world and she eased my fears completely!

Experiencia fantástica: Was not a fan of going to the dentist prior to discovering E P True Dental. Doctor is awesome and the staff is great. I never miss an appointment now.

Experiencia fantástica: My son recommended E. P. True Dental and I’m glad he did. Everyone is so friendly. It’s a very relaxed and “at home” environment. I definitely would recommend them!

Experiencia fantástica: everyone is always very friendly and helpful. Anything that needs done is explained thoroughly. Would highly recommend this dental office!

Experiencia fantástica: Dr. Olberding and his staff are so caring and knowledgeable. I highly recommend EPTRUE dental if you are looking for a great dentist.

Experiencia fantástica: Dr Olberding and his team are terrific. Timely and thorough. I always get a clear explanation of what's going on from routine cleaning to crowns. I'm always comfortable dealing with this top notch team.

Experiencia fantástica: I have gone to EP True Dental for at least 20 years. Shawna, Dr. Olberding, and Ronda are all so caring and so professional. I have always had nothing but outstanding care. Highly recommended.

Experiencia fantástica: Mary is and has always been wonderful! The office staff is extremely efficient and helpful.

Experiencia fantástica: Fabulous experience, great place, even with Covid restrictions!

Experiencia fantástica: Thank you, Mary, for making me feel comfortable and for the most thorough cleaning I've ever had. I was impressed with the friendly associates/dentist and professional manner of all the staff. Dr. Pete Olberding, thank you for sharing your philosophy of dentistry. I'm glad to have found my new family dentist.

Experiencia fantástica: Amazing staff and always quick and courteous!

Experiencia fantástica: If you’re looking for a great dentist, Dr. Olberding at EP True Dental is the BEST dentist I’ve ever been a patient! When I first moved to town nine years ago, and needed a crown placed, I had no idea where to go! I took a chance on EP True Dental because the office staff was so caring and knowledgeable and really put me at ease. I’ve been a regular patient ever since! Dr. Olberding is the greatest and that same professionalism and caring attitude filters right down through the other staff, be it a dental assistant, dental hygienist, or the office and insurance staff…..they are all friendly and willing to help!

Experiencia fantástica: Good people! I've been going here for over 10 years and have been real happy with them. Everybody I've come and contact with in the office does a real good job and has been very courteous every time I visited.

Experiencia fantástica: Dr Olberding has been my dentist for approximately 30 years. He and his hygienists have always provided superior and almost totally pain free dental care.

Experiencia fantástica: Super friendly, great experience!

Experiencia fantástica: Excellent care as always!!!