Dentists of Midlothian and Orthodontics
As a Smile Generation Trusted office, we welcome you to Dentists of Midlothian and Orthodontics with state-of-the-art infection control procedures in place, our #1 goal is to keep you and your family safe. We provide comprehensive specialty services with advanced, proven technology and offer customized financial solutions for you. We are proud to be your complete Midlothian dental provider with services including Same-Day Dental Crowns, Boost Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts, Digital X-Rays, and more.
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-18:30
- Martes: 8h-17:30
- Miércoles: 9h-18:30
- Jueves: 8h-17:30
- Viernes: 7h-16h
- Sábado: 8h-13h
Fotos de Dentists of Midlothian and Orthodontics
Servicios y Tratamientos
Dentists of Midlothian and Orthodontics: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,5 de 5 sobre 475 opiniones
Experiencia fantástica: Had a great visit! Dr. Rema and her hygienist Melanie were awesome!!
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Experiencia fantástica: Absolutely amazing team. Being a patient with braces I see every one fairly frequently. From the friendliness of the receptionistas Carly, Steph, Glenda, and Shelby. To the amazingly personable hygienists Tiffany and Melanie. To my amazing orthodontist. I don’t like doing things by myself, but ALL of these ladies make me feel like I’m not alone being in a place most people hate to be in. So warm, so welcoming, very supportive, and have no problem answering a last minute call!
Experiencia fantástica: Kriss is the best she’s been cleaning my teeth for a couple years now!
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Experiencia fantástica: Dr. Taylor and Bree gave a great experience. Wonderful duo!
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Experiencia fantástica: Had a wonderful experience with the whole staff. Everyone was very friendly and professional, felt like as though it was a little family. Melanie and Dr Rema were quick and efficient but also incredibly kind and attentive. Would highly recommend and look forward to going back.
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Experiencia fantástica: Melanie, did great job at assisting me today and making sure I am comfortable.
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Experiencia fantástica: Melanie was amazing today! She was professional, kind, and incredibly patient. She helped calm my nerves and made me feel comfortable throughout my appointment. She was also very educational and took the time to explain everything clearly. I truly appreciate her wonderful bedside manner and would highly recommend Melanie!
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Experiencia fantástica: My daughter was so nervous about her extractions and Dr. Rema and Jackie made her feel so comfortable and at ease. They worked together quickly and calmly
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Experiencia fantástica: Melanie was so friendly! She made me feel at home. Wonderful service. She’s awesome at what she does. Thank you for being so sweet!
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Experiencia fantástica: Dr. Roxana Chavez took really good care of me as did the whole team. Amaya was very efficient, attentive and friendly. I highly recommend all of the team members I've interacted with here.
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Experiencia fantástica: I can’t say enough good things about Kriss, our dental hygienist here! She’s cared for my entire family for years, and even after moving to Forney, I still make the drive just to see her — that’s how much I trust her. Genuinely one of the kindest, most charismatic people you’ll meet, and she cares deeply about her patients. She makes every single family member feel special, remembering even the smallest details about our lives & making us feel at ease in the chair. I’ve had cleanings elsewhere, and nothing compares — she’s thorough and gentle, with the least discomfort I’ve ever experienced, she will never get rid of us! The whole office has that personal, hometown feel while still being completely professional. Highly recommend if you want a dental team that actually cares about you as a person, not just a patient!
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Experiencia fantástica: I had a great experience, getting my teeth cleaned by Melanie. She took good care of me and gave me the Knowledge I needed to keep up with my hygiene. Dr. Rema was very professional And very caring. She wants the best care for you and will provide what you need. If you want great care and you want your teeth to look great and feel great. Go to the dentist of Midlothian..
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Experiencia fantástica: Great experience! Melanie was nice and very caring.
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Experiencia fantástica: Very friendly staff. Melanie was very helpful with recommendations when and if there’s ever a need.
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Experiencia fantástica: Great as usual. Melanie is great. She’s friendly and quick with her work. Highly recommended.
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Experiencia negativa: This is a sick, depraved company who engages in unthethical overdiagnosing in order to increase revenue. Both my wife and I went to this clinic about a week apart and had the exact same experience. We were both told the same thing: suddenly we needed to pay hundreds of dollars (including charging our insurance thousands of dollars) for a “deep cleaning” and that a standard cleaning would not be allowed. We are both of the opinion that durning the “exam” the dental hygienists would intentionally poke both of our gums extremely hard to produce bleeding. I was told that I had “infected” teeth and that I was “hemmoraging” after their “assessment.” I had a trace amount of blood after being poked extreamly hard and do not infact have an infection. My wife was told similar stuff and was subjected to additional scare techniques including being told by a worker that they had a relative who died from untreated gum disease (ie the implication was that it could happen to her if she did not proceed with the procedure). Both my wife are young, practice great oral hygiene, and have never smoked. We have never been told by any dental clinic that we have had any issues. In fact, one year prior, both of us were seen at this clinic and had received a “clean” dental assessment from a different dentist who works there. It is one thing to try to “upsell” your product, but other to refuse standard services covered by insurance. In summary, even if your teeth are fine this “dentist office” will use high pressure scare techniques to over diagnosis and push for costly procedures and refuse to provide even basic services like a routine cleaning. To me this is unethical and will likely be reported to the state. Do yourself a favor and stay away from this clinic. Update** Went to a real dentist and was told everything was fine.
Thank you for taking the time to share your feedback. We would appreciate any opportunity to discuss it with you. Please contact our office at 972-528-4802 at your earliest convenience.
Experiencia fantástica: Kriss is always wonderful! She's personable, nice and very lively even for my 7am appointments! She treats you as though she's known you for years. She makes you comfortable and talks you through all aspects of the procedure. All the staff is great as well--Glenda, Dr. Rhema and those I may not know personally! I love Dentists of Midlothian
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Experiencia fantástica: I had such a positive experience at this dental office. From the moment I walked in, they made me feel completely at ease. The staff were kind, understanding, and never once made me feel judged. I also appreciated how supportive they were when I mentioned my financial situation—they offered solutions without any pressure. If you’re looking for a place where you’ll be treated with genuine care and respect, I highly recommend them. Five stars!
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Experiencia fantástica: Tiffany did an amazing job with my cleaning today. She’s thorough, gentle, and very educational!
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Experiencia negativa: Absolutely terrible experience. This appointment for a root canal was scheduled a week in advance. It’s not like this was a walk-in emergency that unexpectedly showed up on the schedule. The patient arrived, had the root canal completed, and was then sent back out to the lobby for over TWO HOURS because they didn’t have a room available. How does a dental office perform a procedure and then have nowhere to put the patient afterward? Who is managing the schedule? After waiting approximately two and a half hours, they were finally taken back only to be told there wasn’t a room available to place the crown either. Eventually the crown was placed, but the entire process was completely disorganized and unacceptable. To make matters worse, after paying thousands of dollars for a root canal and crown, we were told that if there’s still pain in 15 days, the tooth may need to be extracted anyway. So the solution is to pay for an expensive root canal, then potentially pay again for an extraction? That’s outrageous. The lack of organization, communication, and respect for patients’ time is unbelievable. I would never recommend this office to anyone.
Thank you for your feedback. Please call us at 469-916-2972 to discuss how we can work toward improving our service in the future. We look forward to hearing from you soon.
Experiencia fantástica: Listen, you’re not going to find another place with an AMAZING staff that is more caring, professional, kind, compassionate, fun, loving, understanding, and accommodating. They did not ask me to write this as I wanted to do this on my own to show a snippet of my gratitude. I came to them in severe pain and at a lost of what to do or where to go. Y’all, they took care of me like I was family. We have a care plan in place for me to follow. The experience has been nothing less than outstanding.
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Experiencia fantástica: Melanie is truly a top-tier dental hygienist and made my visit an outstanding experience. She is professional, thorough, and takes the time to explain everything while making sure you’re comfortable throughout the appointment. Her attention to detail and gentle approach made my cleaning enjoyable. You can tell she truly cares about her patients. If you’re looking for exceptional care at Dentist of Midlothian, I highly recommend asking for Melanie.
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Experiencia fantástica: Updated Review – Dentists of Midlothian & Orthodontics Although my first visit to this office was not a very good experience, I wanted to take a moment to update my review after giving them another opportunity to make things right. After my initial visit, I called and spoke with the office manager regarding several concerns I had. She was extremely understanding, took the time to genuinely listen to my perspective, and worked with me to come up with a plan to address the issues. I want to specifically commend her for going above and beyond, she showed real care, empathy, and professionalism throughout the entire conversation. During my second visit, I had a much better experience overall. The staff was more attentive, the dentist took the time to thoroughly explain her diagnosis and answer my questions, and the dental hygienist did an amazing job making me feel comfortable during my cleaning. I truly appreciate the effort this office made to turn my experience around. Many places might have simply acknowledged my concerns and moved on, but this team showed that they genuinely care about their patients and about maintaining their trust. Because of that, I am willing to continue coming here and would recommend giving them a chance, especially since they demonstrated a strong commitment to customer care and improvement.
Thank you for taking the time to share your feedback. We would appreciate any opportunity to discuss it with you. Please contact our office at 469-916-2972 at your earliest convenience.
Experiencia fantástica: The procedure was a pain in the tooter but my oh my the staff here are wonderful. Felt warm and welcomed. Didn't have insurance and I was in pain. They took real good care of me. Dr Taylor, Karley, Bre and Amayah were absolutely phenomenal. They did everything in their power to get this dental work done. From the financing to the ease of nerves. One more lady in the front was amazing as well... I forgot her name but she scheduled me so I hope she gets commended as well. Fine job by all and importantly, thank you from the bottom of my heart. The best.
Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Midlothian and Orthodontics.
Experiencia fantástica: Great experience! Kriss, RDH, always makes me feel comfortable and at ease during my visits. Dr. Taylor and Kriss take excellent care of me, and their friendly, professional approach makes going to the dentist something I actually enjoy. I’ve recommended them to family and friends and highly recommend them to anyone looking for outstanding dental care.
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Experiencia fantástica: Kriss, Amaya and Dr. Chavez were all amazing!
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Experiencia fantástica: Every one was wonderful and very informative throughout my visit.
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Experiencia fantástica: Kris’s, RDH is awesome! So friendly, never hurt me, and did a fantastic job cleaning my teeth. Warm and kind.
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Experiencia fantástica: If I could give more stars I would. The patience, kindness, and results I received are beyond words. Dr. Rema, Jacolby, and Patrick are amazing!!!!
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Experiencia fantástica: Dr Taylor, Melanie and Patrick were very professional and both gentle with their hands while delivering information regarding my gums. Ms Tanya very professional and went above and beyond to see any adjustments can be made for a payment plan(payment plans, credit card low payment) so flexible. All staff were very educated in their area of dental hygiene and procedures that are required. All are pleasant and friendly. Felt so welcome and I didn’t mind the wait. Their customer service and medical team etiquette IS SUPER STAR AMAZING!
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Experiencia fantástica: I had Melanie as my hygienist. I got in quickly and was out faster than expected. She explained the improvement seen in the recommendations from last time. She outlined what I was to expect today and offered a couple of simple ideas to maintain even better oral hygiene health. Very pleased.
Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Midlothian and Orthodontics.
Experiencia fantástica: Dr. Rema is truly wonderful, and the hygienists Kris and Kala are absolutely amazing! They are kind, professional, gentle, and always make me feel comfortable during my visits. You can tell they genuinely care about their patients. I also want to mention that the front desk experience has greatly improved, and I really appreciate the positive changes. Overall, the office has become a welcoming and pleasant environment, and I’m thankful for the care and professionalism from the team. Highly recommend!
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Experiencia fantástica: Mrs.Woke was awesome yesterday so glad she apart of the team. Glad to have her as my son's orthodontist.
Experiencia fantástica: Dr Taylor is very kind and gentle handed. The staff are very sweet as well from the front to the back. Would recommend to my family and friends
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Experiencia fantástica: I’ve always had a wonderful experience coming this dentist office. I enjoy all the staff members. They are efficient, knowledgeable and make it as enjoyable as they can. Thank you for what you all do!
Experiencia fantástica: The Ladies at Midlothian dentist were amazing. Mrs Glenda set the tone as she is always so bubbly and friendly . Bree ,RDA was very warm , pleasant and caring. Then Dr Taylor was very professional and empathetic . Lastly Tiffany, RDH was very professional, knowledgeable and thorough with my deep cleaning. Moving forward I will be requesting all 3 ladies aka The Dream Team! Smile it’s contagious ☺️
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Experiencia negativa: I would not recommend this dentist. They canceled my appointments twice with only about 15 minutes’ notice, which made scheduling very frustrating. While the staff is friendly, there seems to be constant turnover, so you rarely see the same people twice. I continued giving them chances because I understand that things can go wrong—but the final straw was their diagnosis. Four members of my family were all told we needed deep cleanings, despite maintaining regular 6-month visits and good oral hygiene. I trusted their recommendation and ended up paying over $700 for a deep cleaning. However, the rest of my family sought second opinions and were told that no deep cleaning was necessary. This experience felt very misleading and like a money grab.
Thank you for taking the time to leave us feedback. We strive to do everything we can to make sure that we meet our patients' needs. If you're willing, please contact us at 469-916-2972 to discuss how we can do better moving forward.
Experiencia negativa: If I could give zero stars, I would. Our family had a completely different experience with this office after Jaymi Stivason left. What was once a place we trusted has, in our experience, become focused on recommending costly treatments that don’t seem necessary. Dr. Shehayber told one of my children she had four cavities and needed a deep gum cleaning. This was the third time someone in my family had been given a similar diagnosis, despite us having a long history of excellent dental hygiene and routine care. The first time, I trusted the recommendation and paid around $500. I even referred friends, who were told similar things and also spent significant amounts. When it happened again with my child, it raised serious concerns. I declined a $600 deep cleaning recommendation, and shortly after, the office offered to do it “complimentary.” That alone made me question the validity of the treatment plan. Even more concerning, my child had the procedure done without numbing and experienced no pain, while I had previously been told it would be very painful and required multiple injections. To be sure, we sought a second opinion from another dentist we trust. We were told there were zero cavities and that her gum health was excellent. At that point, I knew we would not be returning. I stayed quiet for over a year, hoping it was an isolated issue, but after repeated experiences affecting my family and others, I feel it’s important to share. Please consider getting a second opinion before agreeing to costly treatments or seeing the dentists here.
Thank you for taking the time to share your feedback. We would appreciate any opportunity to discuss this with you further. If you have a moment, please contact us at 469-916-2972.
Experiencia fantástica: Everyone is so nice! From check in to out. They accommodate for my tmj, bring me blankets when I’m cold. An actual pleasant experience at the dentist! Dr Chavez, Mia, & Melanie
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Experiencia negativa: Worst and most expensive care I've never had with a dentist. I went in for the first visit for a general cleaning. Due to my past medical history they did e rays using mouth insert. Dr. Chavez said she could not do a cleaning unless it was coded as a deep clean due to the minimal bone degradation due to radiation. I know this is false since I have had three dentists clean my teeth since my cancer. No exam or any other service! They charged my insurance for multiple things that were not performed. I felt degraded as a person and ripped of financially. I went to my old dentist and happy to drive the extra distance.
Thank you for leaving us feedback. Providing our patients with outstanding service is something we take very seriously, and we want to do everything we can to make sure that we meet our patients' needs. If you wouldn't mind, we would welcome a call from you at 469-916-2972 to discuss your comments further.
Experiencia negativa: Dr. Quinton Slaughter completely damaged my inferior alveolar nerve. Regarding this matter, both the staff and the doctor have repeatedly made false statements. I am extremely concerned about the lack of honesty and professionalism in my care.
Experiencia fantástica: I called Monday, 4/15 to schedule my routine dental cleaning and was in need of finding a dental office that accepted my insurance. Not only did they fully accept my insurance, but Carly was able to fit me in an appointment the next day. She was very helpful. Bree & Dr. Taylor were extremely professional and thorough with the exam. They walked me through every step of the visit and explained all results in great detail. I have never been to a dentist that has been so engaging and caring for a client. They truly care about their client's overall health. I highly suggest booking an appointment at this dental office!
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Experiencia fantástica: I was helped my Dr. Rema Abdeljalil and Jakolby at my visit. They were both very kind and attentive during the appointment and made sure everything was good before I left their office! I would definitely go back!
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Experiencia fantástica: Dr Rema is absolutely amazing and kind! Kriss is a great hygienist and Jacolby didnt disappoint either. Everyone from the front desk to the back room is friendly, professional, and thorough!!! Been here several times and highly recommend!!!!!
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Experiencia fantástica: I really fell in love with Dr. Rema, JaKolby and Stephanie at Dentist of Midlothian, their service and kindness is the best!!!
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Experiencia negativa: I am disappointed with my experience at Dentists of Midlothian and Orthodontics. My first concern was being told I needed a “deep cleaning” costing about $525 before receiving standard care. This felt imposed, even though my insurance is in-network. There was no clear explanation or alternative option presented. My wife had a similar experience and was also charged for the same procedure. Before her appointment, she received a call stating she did not have insurance, even though she is on my plan. I had already provided all required information. The office said they would call back but never did. I then contacted my insurance provider and attempted a three-way call with the front desk to confirm coverage. The front desk repeatedly answered and hung up without explanation. After calling back directly, the issue was finally resolved. No apology was given for the inconvenience or lack of follow-up. I also brought my toddlers for routine visits. I was nearly charged additional fees, even though no actual cleaning was performed. This should have been a standard visit for young children. Scheduling has also been difficult. I missed a prior appointment due to military duty. When I tried to reschedule, I was only offered weekday options (Thursday & Friday). I requested a Saturday appointment, similar to my wife’s visit, but was told Saturdays are not available for certain types of visits. This restriction does not reflect flexibility or consideration for working families. Key issues: • High-cost deep cleaning presented as required without clear justification • Poor communication and lack of follow-up from the front desk • Unprofessional handling of insurance verification • Attempted additional charges for basic pediatric visits • Limited and inflexible scheduling options I recommend reviewing how treatments like deep cleanings are presented to patients and improving front desk training, especially around communication and insurance verification. I will be seeking dental care elsewhere for my family.
Experiencia fantástica: Bree & and Dr. Rema are attentive and so helpful. I was having problems with my nighttime guard. Bree adjusted it for me in a few minutes. I love my dentist office!
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Experiencia fantástica: Dr. Chavez is the best she did my cleaning and she is very sweet. She has a very good hand I didnt feel any pain during the cleaning. This is my go to Dentist now I won't be searching around anymore. Thank you Dr. Chavez and her welcoming assistants; Amayah and Patrick!
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Experiencia fantástica: The staff were very friendly and got me in and out quickly. The assistants Amayah and Patrick were friendly helped with my scans. Dr. Chavez did an extraordinary job with my cleaning and took no longer than 30 minutes.
Experiencia fantástica: Amazing dental office! Professional, clean, and super friendly staff. Dr Taylor and Bre were super nice and did an amazing job for me and my family. Mrs Glenda at the front desk was super welcoming and friendly as well and had a smooth check in to insure everything was ready to go. Highly recommend!
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Experiencia fantástica: My first visit to Dentists of Midlothian was truly a pleasant experience. From the moment I walked in, the three young ladies at the front were welcoming and kind. My first stop was with Amaya, who was incredibly sweet and walked me through the entire process step by step, which I really appreciated. Then my hygienist, Megan, did an amazing job with my deep cleaning—she was gentle, thorough, and made me feel comfortable the whole time. I shared that I previously had a bad experience at another dental office, and they reassured me that it wouldn’t happen again… and it didn’t! Lastly, Dr. Taylor explained everything from top to bottom and gave me helpful advice on how to improve and maintain healthy teeth. I’m so glad I listened to the referral—this team truly made a difference!
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Experiencia fantástica: Amazing experience here! Dr. Rema is so knowledgeable and explained everything to me clearly. The entire team was very kind
Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Midlothian and Orthodontics.
Experiencia negativa: If I could give zero stars, I would! Never again will I set foot into this clinic! I have been a patient since 2021, and now since the entire staff changed, service definitely shows worse! If I had the space to type out in details of our last visit, I totally would. Just know that this is NOT the place you want your family at.
We value your feedback and strive to provide an excellent experience at Dentists of Midlothian and Orthodontics. Please call us at 469-916-2972 to discuss ways we can work toward improving our service moving forward. We hope to hear from you.
Experiencia fantástica: 100% recommended,specially thanks to DR Rema ,she was so kind and helpful and knowledgeable
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Experiencia negativa: All one star reviews mirror my experience. The dentists have to be commission based because the high pressure upsell was ridiculous. Totally unethical and without a doubt is often malpractice. I also found clear ins fraud. This place billed my ins for things they never did. I ended up paying almost 4k out of pocket with HSA while they wait to see what my ins pays?? Huh? The office manager actually confessed they also bill medical ins too for everything in case they will cover? Uh I know they are not going to refund me when ins pays a claim! This place is breaking the law. They are very nice at first but it is part of their sales pitch. The dentist I was unfortunate enough to be stuck with twice was very rude and intentionally hurt me injecting a local right into a cavity below my gum line! It was so painful I yelled! I told her to continue though but SHE stopped (was 5 mins to close) saying I needed IV sedation to extract the tooth because I was not handling it well awake. Yep and they can then charge several thousand more. She began the extraction loosening and partially crushing the tooth and refused to finish. I was in so much pain when the local wore off I ended up having to utilize emergency medical. I was in excruciating pain from 4 hours after the appointment until I was seen by the first emergency dental practice with an opening. Almost three days later! I sure could not afford their IV sedation prices not that I would have returned after that dentist purposely jabbed me. I specifically asked the emergency dentist if there was therapeutic value to injecting a local where she did. The Dr was shocked and stressed not. They thought it may have been an accident? Nope I was very still and the Dr did this slowly. I think she wanted me to yell so she could tell the office manager how badly I was tolerating and she would not have to stay late. I am sure she would have gotten a percentage for the IV sedation too. I will be reporting this place to my ins co, and contacting the HSA company. They are doing this too much not to be shut down eventually. I hope I can help that happen.
Thank you for your feedback. Please call us at 469-916-2972 to discuss how we can work toward improving our service in the future. We look forward to hearing from you soon.
Experiencia negativa: I wish I could give this place zero stars, because one star is far more than they deserve. I came in as a new patient for a simple routine cleaning, something I’ve done every six months for years without issue. What I got instead was a high-pressure sales pitch disguised as a dental consultation. Before they even touched my teeth, they insisted on x-rays and additional exams, then immediately pushed some “recommended” treatments, none of which my previous dentist had ever mentioned. When I politely declined the extras and asked to just proceed with the basic cleaning my insurance fully covers, the entire staff’s attitude shifted. Suddenly they were cold, dismissive, and flat-out unwilling to perform the routine service I came in for. To make matters worse, I left without getting my teeth cleaned, the whole reason I booked the appointment, yet they had no problem billing my insurance for the visit. Do yourself a favor and find a dentist who actually cares about your health rather than your wallet. I will never return and will be warning everyone I know to stay far away.
Thank you for taking the time to leave us feedback. We strive to do everything we can to make sure that we meet our patients' needs. If you're willing, please contact us at 469-916-2972 to discuss how we can do better moving forward.
Experiencia fantástica: I just had my second visit - Kriss and Adan were so good to me and did a fantastic job on my tooth cleaning and flipper fitting. My first visit was also fantastic. Highly recommend!
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Experiencia negativa: I am going to a different dentist. I would not recommend to anyone. I will not contact you to discuss my visit, you chased me into the parking lot and didnt want to "discuss" my visit. You only said yes the overdiognosis was correct so dont ask to have me contact you publicly to pretend publicly that you care.
Thank you for taking the time to share your feedback. We would appreciate any opportunity to discuss this with you further. If you have a moment, please contact us at 469-916-2972.
Experiencia fantástica: Melanie, Dr.Rema and Jakolby were so helpful in getting my dad’s bad tooth taken care of - they went above and beyond to address his questions, lay out costs, clean his teeth and put a plan of action in place. Best of all, everyone was so helpful and nice! We will definitely be returning. Highly recommend.
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Experiencia negativa: Do not go here. They will try to rip you off. Unnecessary tests that they try to make you pay out of the ordinary.
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Experiencia fantástica: Had the pleasure to work with Dr. Chavez, she was attentive and very gentle . I was a bit nervous before , but she really took her time explaining what needed to happen . Thanks Dr. C !
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Experiencia fantástica: Dr. Chavez is the best. She took care of my daughter tooth filling and my daughter didn't feel a thing. Dr. Chavez is highly recommended.
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Experiencia fantástica: a++ service dr. chavez went out of her way to make me feel like i was at home.. over all service was great and people were friendly.. i will definitely recommend dr. chavez to my friends and family...
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Experiencia fantástica: I get all my dental needs here! Very clean establishment and friendly staff! And HUGE thanks to Dr. Chavez!! Shes caring and attentive! She’s the absolute best dentist anyone could ask for!!
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Experiencia fantástica: I can NOT express the care, attention, service and compassion I received today. From the moment I checked in. She noticed how anxious I was, to seeing Dr. Rema to my appointment with Kris’s. I am so incredibly pleased with the level of professionalism and care I was given.
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Experiencia fantástica: I love this clinic! The staff is amazing! Karley, Steph, PJ, Melody, and Dr. Chavez are amazing!
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Experiencia fantástica: Dr. Chavez did a great job on the work my husband needed done. This is the 2nd visit he’s had and a few more to go after this. Their staff is very friendly and warm and treated him with care. Thank you!!
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Experiencia fantástica: Everyone is so kind and helpful. They answered all my questions and made sure my daughter was comfortable with every step. We had such a wonderful experience. I HIGHLY recommend them!!
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Experiencia fantástica: Amazing people & atmosphere! Very kinda all around & respectful! Dr. Taylor, Bre, & Melanie are incredible!
Thank you for the great feedback! You really made our day today.
Experiencia positiva: Clean facility and they get you back quickly. My first visit, a lady comes in and roughly digs around my teeth, pokes my gums and makes me bleed then has the gall to tell me I have gingivitis! I have never bled while brushing and this woman starts selling services. I declined them all. Dentist Rema came in and did my cleaning and I explained that lady would never be allowed to do that again. My second visit, I had a very pleasant dental assistant clean my teeth. Dr Rema then came in and mentioned that it looked like I still had some “deep pockets “ and that maybe doing a deep clean on my 3rd trip. I will refuse. I will continue getting my teeth cleaned here but will refuse all other services.
Thank you very much for sharing these comments.
Experiencia fantástica: Dr. Taylor, Melanie and Bre were absolutely amazing. Very comforting, nurturing, communicative, and graciously went the extra mile to ensure I was getting everything I needed. I highly recommend them! Super clean facility and everyone was very knowledgeable in their area of expertise. Thank you ✨️
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Experiencia fantástica: Jackie and the rest of the staff were phenomenal! Everything was explained to me perfectly and priced fairly with insurance. They were friendly and attentive throughout the whole visit!
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Experiencia fantástica: I had a great experience with Dr. Abdeljalil! She was very attentive and explained everything clearly, which I really appreciated. Everyone at the office was super friendly and caring. I would definitely recommend coming here for any dental work!!
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Experiencia negativa: Save your time and find another dentist. Customer service, communication and professionalism are severely lacking. From screening calls and leaving patients on lengthy holds, to poor X-rays and never following up, the front desk and staff are useless.
We value your feedback and strive to provide an excellent experience at Dentists of Midlothian and Orthodontics. Please call us at 972-528-4802 to discuss ways we can work toward improving our service moving forward. We hope to hear from you.
Experiencia fantástica: Great dental office! Friendly staff and clean environment. Perla was especially amazing, making the experience comfortable and easy. Highly recommend!
Thank you for taking the time to leave us such a great review! We really appreciate the feedback.
Experiencia negativa: First, let me say this ..the staff at this clinic is very friendly and I really liked dr.taylor, her attitude was very pleasant!!!! But , I had one tooth that was lose and I was in pain, of course it turned out it had to go..now the estimate came.up to 750$ !!!!( I have insurance) I was told they have to do a bone crafting and basically refused ( company police) to just pull that tooth without the crafting...I cant afford this, so I left !!! Still in pain i went to my old dentist ( which is not in network with my insurance) and he pulled it for 300$ which I will most likely get some back from my insurance..so, dentists of midlothian you lost a patient 63years old, with bone loss ! You could have made some.money in the long run..but to refuse to help a patient in pain is a no for me !!
Thank you for your feedback. Please call us at 972-528-4802 to discuss how we can work toward improving our service in the future. We look forward to hearing from you soon.
Experiencia negativa: The staff and doctors are very nice. The office is nice and clean. I felt like they were trying to just get me to pay for procedures that I did not really need. They wanted me to get a "Deep Cleaning", that day and again every 3 months. Sounds good untill you find out that the deep clean is $525 with in-network insurance. I went there to get a crown and they recommended that I get an additional crown costing $900+ each. It is possible that my insurance is not good enough and maybe these things would cost less with better insurance but I am not convinced that I needed all this. I will look for another dentist.
Thank you for taking the time to leave us feedback. We strive to do everything we can to make sure that we meet our patients' needs. If you're willing, please contact us at 972-528-4802 to discuss how we can do better moving forward.
Experiencia fantástica: Caring bunch of folks. My visit was easy, relaxing and was kept informed of what was happening all along the way. Thank you Ms. Christy.
Thank you for the great feedback! You really made our day today.
Experiencia positiva: I left after waiting in the exam room for twenty minutes. They were supposed to do a basic cleaning but never came back.
Thank you for leaving this detailed feedback about Dentists of Midlothian and Orthodontics. We take it very seriously.
Experiencia fantástica: This is a great office! From the moment you walk in the door, you’re greeted by wonderful front-desk staff, and the doctors in the back provide honest, high-quality care. I will definitely be coming back!
Thanks for the excellent feedback! We really appreciate it.
Experiencia fantástica: Had my wisdom teeth removed with Dr. Thota, it was great! Barely any pain after. He gives his cell number to his patients for any follow up questions and texts the discharge instructions so you always have them on your phone.
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Experiencia negativa: Terrible front office. Appointments are canceled or Moved without notifying the patient. Lots of changes every single appointment something goes wrong at the front of the Office. No complaints about the back office l. My time is precious ao communication is very important to me.
Thank you for leaving us feedback. Providing our patients with outstanding service is something we take very seriously, and we want to do everything we can to make sure that we meet our patients' needs. If you wouldn't mind, we would welcome a call from you at 972-528-4802 to discuss your comments further.
Experiencia fantástica: The entire team at Dentist Of Midlothian are amazing. Dr. Hudson and Kriss, RDH always treat me and my family with the upmost professionalism and courtesy. A short while back, I had an out-of-town visitor who had a dental emergency and the dental staff and team treated her like she was royalty. This is how care should be every day, for everyone, and I appreciate the attention given to me and my family.
Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Midlothian and Orthodontics.
Experiencia fantástica: Five stars for Dr. Hudson, Megan, and Amaya. They made my visit quick, efficient, and pleasant. I thoroughly enjoy being a patient of this practice.
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Experiencia fantástica: A lot of people feel nervous when they head to the dentist. Every person at this office eased my nerves along the way. Tanya, Dr. Hudson, Patrick, and Melanie were each highly competent in their roles, engaging, instantly comfortable to be around, and patient. It’s been a long time since I sought out a new dentist and I’m super happy that I listened to the recommendations and found this office.
Thanks for the excellent feedback! We really appreciate it.
Experiencia negativa: No cavities, no pain, no sensitivity and no bleeding when I brush. I get told I have to get a “deep cleaning”. I get left in the chair for 20 minutes while they verify with my insurance to see if they’ll cover a procedure I never agreed to. She comes back with a price sheet and tells me I’ll have to pay 600 bucks for a deep cleaning when my insurance will pay for 100% of a normal cleaning. They would not just give me a normal cleaning so I left. I swear going to the dentist is like buying a used car these days. Deep cleanings, fluoride, whitening, etc.
Hello, and thank you for taking the time to leave us feedback. We take it very seriously and would really like to discuss it with you. If you would be willing, please contact us at 972-528-4802.
Experiencia negativa: Very disappointed. I will not go back. I just had a visit. My last one was over 6 months ago. I left confused as to why they didn't clean my teeth. I saw the dentist 2 days ago with finally an explanation as to why I will not get a cleaning. They promised to send me estimates and I still haven't gotten it , even after they said they sent it and I confirmed my email. Very difficult to get a breakdown over phone. Earlier in the year, I had a refund and it took me over 2 months and calling every day to get a credit card refund . They explained that they get the refunds from corporate only. I will be looking for another Dentist. I've given them many chances and I'm only writing this review so that other people don't go through the same hassle.
Thank you for your input. If you'd be willing, we would like to discuss how we can improve at Dentists of Midlothian and Orthodontics moving forward. Please call us at 972-528-4802. We hope to hear from you soon.
Experiencia positiva: My orthodontist, Dr. Jacob, is truly the best! He’s knowledgeable, patient, and genuinely cares about his patients’ progress and comfort. The entire team makes every visit smooth .Highly recommend!
Thank you so much for your review! We’re always glad to receive great feedback!
Experiencia fantástica: I’ve been a patient here for a few years and have been happy with the service overall. I really enjoy Melanie my regular hygienist; she is friendly, gentle, and gives helpful dental hygiene advice. The girls at the front desk are also helpful and friendly!
Thank you for taking the time to leave us such a great review! We really appreciate the feedback.
Experiencia fantástica: ****Update…2nd visit, this time for root canal. Dr. Ortiz was WONDERFUL. It is refreshing to see so many excellent doctors and staff members in one office!****Absolutely, by far, the best dental experience I have ever had. From scheduling appt, to front desk, and doctor, all exceeded expectations! And Tanya and Dr. Hung go above and beyond to make things as easy and the environment as stress free as is possible. And Dr. Hung does amazing job of keeping pain to a bare minimum when having to give roof of mouth and cheek injection. I am a lifetime customer, now!
Thanks for the excellent feedback! We really appreciate it.
Experiencia fantástica: I recently got my braces on at this office. They are so extremely professional and make you feel so welcomed. Even the women who helped me with my payment plan. The dental hygienist did a stellar job. Dr.Rema pulled out this baby tooth I had and needed to get removed before my braces. She did it so smoothly. I am so happy I found this team!
Thank you for the great feedback! You really made our day today.
Experiencia fantástica: Kriss is amazing and helps you feel less anxious. Dr. Paul is awesome as well. Tiffany did a laser cleaning and with Dr. Paul’s advice on teeth care I was able to dramatically improve my gum health in just 3 months. Love this place!
Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Midlothian and Orthodontics.
Experiencia fantástica: I had such a great experience during my dental cleaning! My hygienist (Bostic Tiffany) was incredibly kind and attentive throughout the entire appointment. She made sure I felt comfortable at every step and even offered me a blanket when I mentioned I was feeling cold, which I really appreciated. Her gentle and professional approach made the cleaning process smooth and stress-free. Thank you for the excellent care—I felt well taken care of from start to finish!
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Experiencia fantástica: Tiffany was awesome. She talked me through every step. When she felt me tensing up, she calmed me down. It was the best experience at a dentist office i have ever had.
Experiencia fantástica: First time at this location and it was the best visit I’ve had at a dental office in a while. Megan, Patrick and Dr. Hudson took care of me personally, and were very friendly and helpful. They made sure I felt comfortable the entire time- even gave me a blanket. & something about Patrick’s smile can brighten your entire day. Great staff all around. I will be back! <3
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Experiencia fantástica: Shelbyyyy! Ah-Ma-Zing!! She made us feel so welcomed, so comfortable all while being the most relatable and professional person. Not to mention the rest of the staff. From the moment we walked in, we were warmly welcomed! Tanya made sure my niece was seen SAMEDAY ! JT was so great! He made my niece feel comfortable and talked to her through everything he did. And last but not least Dr. Hudson! There are no words I can express for you and how you brought a HUGE smile back to my nieces face. It starts with the head and that why your team is just as awesome as you are!
Thanks for the excellent feedback! We really appreciate it.
Experiencia fantástica: Tiffany is wonderful. She is knowledgeable and compassionate. She put me at ease and made my first visit to the office pleasant.
Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Midlothian and Orthodontics.
Experiencia fantástica: My name is Paige Lacy today I visited Dentist of Midlothian. I saw Dr. Hudson along side his assistant J.T, followed by a break down of payments with Shelby she was very sweet and knowledgeable. After all of those things Megan came in and gave me a great cleaning while informing me with needed guidance about my teeth. I had an outstanding experience and can’t wait to come back next Thursday! Please go to this dentist office every bit of amazing and all the staff were very friendly.
Thank you for sharing your feedback with us. Your opinion plays an integral part in our customer service.
Experiencia fantástica: Dr.Rema is the best. I have never been one to like to go to the dentist but with her I always look forward to going. And the staff there are great as well, always friendly.
Thank you so much for your review! We’re always glad to receive great feedback!
Experiencia fantástica: Today my son received the most extraordinary care from Dr. Paul and his assistant, Bre’Ala, and I am beyond grateful. As a parent, there is nothing more important than seeing your child cared for with respect, patience, and genuine compassion. Dr. Paul treated my son with such professionalism and gentleness, explaining every step in a way that reassured us both. His expertise is undeniable, but what stood out most was his humanity, he truly cares. Bre’Ala was equally remarkable. She brought a warmth and kindness that immediately put my son at ease, and her attentiveness showed just how dedicated she is to the well-being of every patient she serves. Together, Dr. Paul and Bre’Ala created an environment of safety, comfort, and trust. They are not just skilled professionals, they are a team that leads with heart. It is rare to encounter a doctor and assistant who combine such excellence with genuine compassion. Dr. Paul and Bre’Ala are true assets to this practice, and to every patient and family blessed enough to be under their care. Walking out today, I not only felt relief knowing my son’s dental needs were in the best hands, but also deep gratitude for the kindness and care they showed throughout the entire visit. If you are looking for dental care that goes above and beyond, where professionalism meets heart, this is exactly where you want to be.
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