Gentle Dental Puyallup

Experiencia fantástica: Really enjoy coming here. Dr. Lawhorne is awesome. And if you are in a financial bind they have monthly payment plans. ❤️

Experiencia fantástica: Love this office! They were so patient and kind when my toddler was having a hard time with his tantrums. Very appreciative to all of the staff at this location!

Experiencia positiva: Dr. Lawhorne has been great over the last 4/5 years and he has always made me feel heard and comfortable. Unfortunately the front desk has been very difficult to schedule with, and one specific person is always very rude when it comes to scheduling or needing help. My husband and I are switching dental offices specifically because of the front office staff at this location. I am bummed to be giving up a good dentist, but it is not worth the fight anymore.

Experiencia fantástica: Dr. Drew Lawhorn is very personable and Helpful with suggestions for excellent teeth care. I recently had a couple of old crowns replaced and as unpleasant as that sounds, it went very very smoothly. Very happy with the service and the staff is also very kind.

Experiencia fantástica: Very nice expierence and on time. Yaaaa! Colleen Horkey

Experiencia fantástica: Everyone works so well together and I love that you care about me as a person and remember the stories we’ve talked about. Dentists get a bad wrap so keep up the good work.

Experiencia negativa: I scheduled a dental cleaning several days in advance and arrived 10 minutes early. Check-in was smooth, and the dental assistant who took my X-rays was very friendly. She seemed new and struggled a little with the equipment, but she was kind, patient, and did her best. What surprised me was how long everything took before my actual cleaning. I had 22 X-rays taken, followed by about 10 minutes spent creating a 3D scan of my mouth. The technology was interesting, but both procedures were awkward and uncomfortable. By this point, about an hour had already passed before the dentist finally came in for my exam. The "exam" lasted only a couple of minutes and mostly consisted of repeatedly poking around every single spot along my gums to measure them. There wasn't much explanation of what she was doing or what the measurements meant. I was simply told I had no cavities, but I had some buildup—which was exactly why I had scheduled a cleaning. To my surprise, I was then told we'd need to schedule a cleaning for another day. However, I had specifically made an appointment for a cleaning and had taken time off work for it. Only after I asked id they would be doing any cleaning at all today did they say they could "set up for the cleaning" if I had time. Of course I had time—that was the entire reason I was there. The actual cleaning didn't begin until about an hour and 40 minutes after my scheduled appointment time. I also agreed to additional services, including the laser sanitation treatment, and ended up paying an extra $185 out of pocket because I wanted to leave knowing I'd done everything I could for my teeth. Unfortunately, the cleaning itself was one of the most uncomfortable medical experiences I've had. I expected some soreness and discomfort, especially since it had been years since my last professional cleaning, but this was far beyond what I expected. It felt incredibly rough. I could constantly feel the instruments slipping off my teeth and jabbing into my gums. The dentist barely explained what she was doing, seemed to rush through the entire cleaning, and was carrying on conversations with people walking by while actively working inside my mouth. The whole experience felt hurried, and I never felt like my comfort or care was a priority. I just kept trying to bear through it because I assumed it would be over soon. When the cleaning was finished, I immediately noticed my mouth felt full of blood and bits of stuff I couldn't explain just by feeling with my tongue. As I sat up, I felt what seemed like a large piece behind one of my front teeth. I reached in and removed what appeared to be a sizable blood clot. My mouth was full of blood, yet no rinse was offered or even suggested before I was sent on my way. I went into the restroom before checking out because I needed to wash the blood off my hands and see what was going on. My gums weren't just lightly bleeding—they were actively oozing blood around multiple teeth and throbbing. I left with my mouth tasting like blood instead of feeling clean. They asked me to schedule another cleaning in eight weeks before I left. I declined because, honestly, I just wanted to get out of there and go home. I've never had anxiety about going to the dentist before this visit. I went in expecting to leave with clean teeth and a fresh mouth. Instead, I left with a mouth full of blood, throbbing gums, and an experience that has genuinely made me not want to return to the dentist.

Experiencia fantástica: Everyone is very friendly and welcoming.

Experiencia fantástica: I am an absolute when it comes to dentists. I finally had to go due to broken tooth and an infection. They were so gentle and understanding. They were able to fully sedate me for extraction. The Dentist and Oral surgeon were kind, gentle and really put my anxiety in check. I am actually looking forward to going back for the rest of the work I need done. They listen and work with you when you can't afford the work. Working within my budget while never making me feel embarrassed! The Puyallup canyon rd location and the Bonney Lake location! Highly recommend!

Experiencia fantástica: Right off the bat, I could tell this was a great team. Everyone was friendly, knowledgeable, and worked really well together. I care for individuals with special needs, so I came in with quite a few questions about billing, insurance, and how treatment plans would work since everyone’s coverage and needs are different. They were very transparent, took the time to explain everything, and helped me understand our options without ever making me feel rushed. One thing I really noticed was how well the team coordinated with each other. Everyone seemed to know exactly what they were doing, and they were always thinking a few steps ahead. The assistants did a great job getting everything ready and starting what they could before the doctor came in, which let the doctor focus on the work that only he could do. It made the whole visit feel smooth and efficient. I was especially impressed with how they worked with one of my residents who communicates using ASL. Even though they don’t speak ASL, they adapted really well by using simple gestures and visual cues so he understood what they needed him to do. They also had a simple device ready to help keep his mouth open comfortably during the procedure, and everything went so smoothly. You could tell they were prepared and willing to adapt to each patient’s needs instead of expecting the patient to adapt to them. Overall, I left feeling really confident in this office. It’s not just that they’re good at what they do. You can tell they genuinely care, communicate well with each other, and go the extra mile to make patients feel comfortable. I would definitely recommend them.

Experiencia fantástica: Shaya and the other lady did a wonderful job very patient and respectful and nice to be around...dont forget Madden for the wii!

Experiencia positiva: I'm happy on my visit today.

Experiencia fantástica: Great team at Puyallup Gentle Dental (176th location) - called & brought me in early for a same day crown. Dr. Felix and Devin - Prepped, digitally scanned the molar & temped in under an hour. Normally no temp on a same day crown - but had a lunch date set up based upon the time set for my originally scheduled appointment & Devin made this happen. They even showed me the machine that mills my crown in action! Pic one is the machine just starting with a blank ceramic block loaded & the scanned crown prep data uploaded. Pic two is a close up of the crown (white block) being bathed in cooling fluid while being milled. Trial fit and cemented the same day crown in 15 minutes after my lunch date. Total time in the chair was just about 60 minutes. This is my second same day crown at the Puyallup Gentle Dental by Dr Felix and I could not recommend her team highly enough.

Experiencia fantástica: I don't write many reviews but for someone who has been terrified of the dentist all her life, I had a wonderful experience here. I was never embarrassed, shamed, in severe pain or anything that you would typically experience or expect at other dental practices if you have not been blessed with great teeth. I am extremely grateful to have found a dentist who I feel comfortable with and cares to make their patients comfortable and happy. Lawhorne and his Hygienist were both amazing. Looking forward to taking on this adventure here!

Experiencia fantástica: I went in with a chipped tooth and the doctor was able to fix it same day. The cost was very reasonable. The workmanship was extremely good!! I am very happy with the results.

Experiencia fantástica: I like this place very much. Very nice dental assistants and DDS.

Experiencia negativa: Went here to pull a tooth the hygienist didn’t know how to use the nitrous machine, but I still got charged for it even though it felt like nothing, they tried to get me to do a deep cleaning below the gums even though my dentist that retired said I never needed it done, my new dentist says I don’t need it done either, so they are ripping people off with things they don’t need done

Experiencia fantástica: Dr Lawhorne and his team are truly amazing. I came in after years of not going to the dentist, there was no judgement or pressure. Dr Lawhorne has made this a painless process, I will never go to a different dentist.

Experiencia negativa: My visit was for a biopsy on my lip. Jonathan Volland was my oral surgeon. I am nervous around needles and scalpels. Jonathan seemed in a hurry. He didn’t seem to care that I was very nervous. I felt dizzy almost passing out while blood was squirting all over my face. During the surgery He was saying things like that was overkill and oh well. Not very reassuring. Wont be returning to this establishment.

Experiencia fantástica: You guys were awsome. Thank you.

Experiencia fantástica: The staff was very friendly and professional, and the procedure was very pain-free

Experiencia fantástica: Was just seen here in May 2026 and I have to say that they made me feel comfortable. Their service was “Top Notch”. from the beginning, to the very end, they were kind, helpful, informative and supportive. Then before I knew it, my procedure was done and I was heading home. Outstanding

Experiencia fantástica: Awesome place, very friendly staff. She didn’t even get upset when I accidentally bit her finger

Experiencia fantástica: This was the easiest tooth extraction I have had yet. I am so happy I found gentle dental. They were patient with me. Communication was excellent. They answered all my questions and they educated me as well.

Experiencia fantástica: Great service all the way around from start to finish.

Experiencia fantástica: Wonderful staff. Great customer service. We were in/out in no time.

Experiencia fantástica: As always a professional staff leads to another positive experience. I will recommend this dental office to my staff!

Experiencia fantástica: They were fast and the service was excellent. My first time there and I am so glad to start going to them

Experiencia fantástica: They were very pleasant. I was real nervous about getting teeth pulled. I felt the needles but they didn’t hurt. The whole experience was great. Thank you for great service

Experiencia fantástica: Staff was very friendly and they explained everything so I could understand.

Experiencia fantástica: Always a pleasure coming here! I met a wonderful surgeon and Dr Felix is amazing! ❤️

Experiencia fantástica: Staff is always friendly and welcoming.

Experiencia fantástica: Dr. Volland and his staff were all caring and aware of my dental needs. They explained all the procedures and the plan of action for my dental health. Thank you all at Gentle Dental.

Experiencia fantástica: Just had an appointment for a dental emergency on a Saturday! They made the whole process easy, the staff are very knowledgeable and friendly and explain everything clearly. They fit me in quickly and treated the issue and now I am out of pain and so relieved. The Doc and the Dental Tech are both fantastic. Also transparent with processes, insurance and everything else that matters.

Experiencia fantástica: Excellent professional dental deep cleaning by Dr. Felix, and very attentive dental assistants. Front desk very helpful specially Ms Raman. Thanks!

Experiencia fantástica: My experience today was enjoyable, everything was explained of what to expect and the staff was excellent. Dr Lopez made sure that I was aware of all their services and ensured I was satisfied with my visit.

Experiencia fantástica: Awesome service, Dr. Drew is a consummate professional. A tooth extraction is never fun, but he made it quick and painless as possible. Thanks again! The office staff is very helpful and accommodating. 5 stars all the way around!

Experiencia fantástica: Dr. Felix and staff were amazing.

Experiencia fantástica: Kudos to all the staff most specially to my dentist, Dr Andrew Lawhorne. Appreciate your help.

Experiencia fantástica: My son has been diagnosed on the spectrum and for years its been hard to find a dental facility that will be patient and understanding with him. That is until I found this one. They are very good with him, in fact, my son is now very comfortable with his dentist and initiates discussions with his dentist. It’s a drive to get there but well worth it!

Experiencia fantástica: First time there and very happy with Dr Felix and entire staff. Everyone so friendly and Dr Felix was great and gentle.

Experiencia fantástica: Great experience, staff was polite and efficient.

Experiencia fantástica: Excellent first visit! The front desk receptionist was very kind. She greeted me with a smile and already had my insurance information, so check- in was a breeze. The Hygienist was so nice. She talked me thru the numerous Xrays I needed before I was to see the Dentist. I was so impressed with all of the advanced equipment, and what usually takes at least 1 hour for my Xrays only seemed to be no more than 15 minutes. Thanks to the Hygienist and her expertise, I really felt like I was in good hands. By the way...I found the perfect pair of jeans, after I left . All due to your recommdations...thank you! Lastly I met the dentist, Dr. Lawhorne. He explained the results of my Xrays and made sure I understood his treatment plans for me. Usually, I only get to sit and talk with the dentist for about 5 minutes before their off to next patient. However with Dr Lawhorne the visit did not feel rushed. I really felt like an individual and not a number. Overall, I had a outstanding visit. The facility was clean with a welcoming vibe. I highly recommend!! Thank you.

Experiencia fantástica: Great patient interaction, the staff are awesome.

Experiencia positiva: I had a ok experience, I have shallow gums and the shots to numb for the main shots is very painful. That's how it's been at every dentist I've gone to, that's part of the reason I don't like going to a dentist.

Experiencia fantástica: It was very pleasant and everyone was friendly

Experiencia fantástica: Gentle dental has lived up to their name. They are gentle, kind, attentive, and flexible. They never make me feel like they are doing anything that's unnecessary. Scheduling is easy and I love that they have appointments on Saturdays. To anyone who has been avoiding the dentist, I would encourage you to come here!

Experiencia fantástica: Always a pleasant experience despite the nature of the visit. The staff is very patient, kind, and gental. I definitely give them 5 stars and will recommend them to all, including my friends that are dental chickens.

Experiencia fantástica: Everything was excellent, from a receptionist to the doctor. Everyone was friendly, professional ,and helpful. They gave me full attention and reduced my anxiety by explaining each step of the procedure. Thank you!

Experiencia fantástica: Have been going here for over a decade, even when I moved out of the county and there’s a reason for that. Consistent, friendly service both up front and in the back. The assistants, even with normal turnover, are always easy to get along with and provide friendly and most importantly, top shelf service and care. I don’t get fluoride and have never felt pressured to receive care I didn’t want. I would recommend Gentle Dental on 176th to another who needs a dentist, wants a new dentist or who doesn’t like going to the dentist, like me.

Experiencia fantástica: All the staff was friendly, very knowledgeable about their job & caring.

Experiencia fantástica: They were able to schedule me same-day for an emergency check, even though I'm actually a patient at another location. Very friendly and professional!

Experiencia fantástica: Best dentist ive ever been to, super kind, caring, positive and gentle. These guys are the real deal!

Experiencia fantástica: What a great team to work with. They make going to the dentist comfortable. Thank you !

Experiencia fantástica: Thoughtful when working with young kids, our son is 3.5. Staff was patient and communicated well with our little one throughout his exam and cleaning.

Experiencia fantástica: I hadn’t been to the dentist in years. I originally found Gentle Dental for my kids, and they’ve always taken great care of them. I wanted to get my own teeth cleaned for a long time but could never find a place I felt comfortable with—until I had a toothache and needed an urgent appointment. I finally scheduled a visit for myself, and I’m so glad I did. The team made me feel confident and well taken care of from the start. After letting my teeth go for over 12 years, I’m genuinely impressed with the results. They’ve helped me get my smile back, and I couldn’t be happier with the care Gentle Dental has provided for me and my family.

Experiencia negativa: I’ve been visiting Gentle Dental for the last 8 or so years. Last visit, my hygienist looked like she just rolled out of bed and started work. I thought - ok, everyone is allowed to have a bad day. Others working there were loud and unprofessional. The front desk staff have become less than friendly and largely unhelpful. The exam rooms are also beginning to look a bit old and dingy. Fast forward six months. My daughter had an appointment scheduled on a Saturday. Appointment was confirmed via text. We show up on time and they were closed. We called and left a message. Received a call back the following Monday. No apology. Just excuses and lies saying “we tried to call you a couple weeks ago to change your appointment”, which they never did. We’ll be taking our business elsewhere. I suggest others do the same!

Experiencia positiva: I was very surprised how much work the assistant had completed on my son's caps on her own. I just always thought the head doctor would do the internal work when caps are being put on. The receptionist is really nice and very helpful.

Experiencia fantástica: Dr. Drew is the reason I keep coming here. His staff and himself care immensely m about their patients. I’ve gone 2 years without coming here, yet he remembers the last conversation we had. That’s shows that he is devoted to who we are as humans too. Fun staff all around and always in a cheerful mood.

Experiencia fantástica: Walked in with a concern and they took me in quickly and provided the care I needed. Will continue to work with this provider

Experiencia fantástica: After a couple of bad dental experiences in another state, I went nearly ten years without seeing a dentist. The longer I avoided it, the more nervous and embarrassed I felt about going back. I was convinced my teeth were going to be terrible and that I’d be judged for neglecting my dental health for so long. When I started having lower jaw pain, I finally pushed myself to make an appointment. Even the morning of, I seriously considered canceling — but I’m so glad I didn’t. From the moment I walked in, the dental staff and dental assistant were incredibly kind. Once I went back to my room the assistant talked me through every step while taking X-rays, which immediately helped calm my nerves. When the dentist came in, he introduced himself and the first thing he did was address my embarrassment and my concerns about the jaw pain, and I can’t explain how much I appreciated getting that anxiety out of the way right from the start. He went through all of my X-rays with me and explained everything gently and thoroughly. He created a clear plan to get my dental health back on track — and even got started that same day. He was so personable, and despite my anxiety being through the roof, he talked me through everything and made the room feel genuinely comfortable the entire visit. I never felt judged or pressured, just supported. I walked out feeling relieved, cared for, and with zero anxiety about my next appointment. That is 100% because of how comfortable he made the entire experience. I can’t recommend this office enough.

Experiencia negativa: I entered the Fredrickson location to inquire about a possible crown. Three staff members at the front desk, one chowing down on lunch. Not Professional. Coming from my Dentist in Eatonville, you never see that type of customer service - not a good look. Once again, the closer one gets to more populated areas, the customer service deteriorates. Ill stick with my Professional Dentist and staff.

Experiencia fantástica: Very happy with the service in which Gentle Dental applied to my concerns during my follow-up visit after extraction. Outstanding !!!

Experiencia fantástica: The dentist, Dr Volland, was very good, we recommend him to anyone who needs oral surgery.

Experiencia fantástica: You guys are great! You work well together. You explained everything to me so I was not in the dark during the procedure. I look forward to seeing you for the follow up appointment.

Experiencia fantástica: I was Completely comfortable. They ARE very gentle here!!! See my toothy smile

Experiencia fantástica: Staff is kind from checking in, through procedure, to checking out. They are upfront with procedures and outcomes, without you feeling pressured.

Experiencia fantástica: Staff are very inviting and helpful. Took time to ensure patient understood every aspect of treatment.

Experiencia fantástica: DR Lawhorne has been my dentist for years and him and his team are the best!

Experiencia fantástica: One of the best dental experiences I’ve ever had! Quick, polite, and professional I highly recommend

Experiencia fantástica: Daughter was hesitant to go and was very nervous,. The dentist assistant was very friendly and so patient. She explained everything they were going to do step by step and answered every question my daughter asked of her. Dentist was also very friendly and made sure my daughter was comfortable before and during the procedure. Made it a calming experience for her and she’s glad she went.

Experiencia positiva: All I f the staff was friendly and professional. I only got X rays done but I felt comfortable the whole time I was there. I usually have anxiety going to even minor dental appointments but for once I felt no sense of anxiety. I will be returning to gentle dental for my future appointments.

Experiencia fantástica: I was recommended by a friend to try this dentist. The doctor and staff were all so nice and knowledgeable. I had to get some serious work done and they were so much more affordable than the other dentist that I was going to.

Experiencia fantástica: Today Dr. Felix gave me an option for curodont (new product that helps tooth lesions) as well as a new product that helps heal my 5mm pocket (only 1 tooth, thank goodness) i appreciate a doctor who helps me understand my dental health and options available to me! Thank you Puyallup Gentle Dental!

Experiencia fantástica: The dentists and technicians at Gentle Dental are amazing. They are always able to get you in for something that needs immediate attention. I broke my tooth on Friday afternoon. When I stopped by the clinic on Saturday morning to make an appointment, they got me in right then and put in a temporary crown.

Experiencia fantástica: I don't like going to the doctor or dentist. But, the staff and doctors are fantastic! Explained everything upfront. Very caring!

Experiencia fantástica: I don't know how much good you can say about Dr. Drew. I so much appreciate that he cares more about you than just your dental care. But, your mental health as well. Also, never once have I felt that I am just another number to him.

Experiencia fantástica: My wife and I both love this place. Highly recommend them for any dental work. The dentist and staff are amazing.

Experiencia fantástica: Great office where everyone is cheery and welcoming. I didn't like going to the dentist until I found Dr. Drew and his staff at Gentle Dental

Experiencia fantástica: Dr Lawhorne has helped my tooth pain more than any dentist I’ve ever had in my 60+ years! He is friendly and gentle and kind, as are all of his staff. I highly recommend him!

Experiencia fantástica: Great Experience, the staff was very curious and knowledgeable and respectful. I was sent over to Gentle Dental from the VA at American Lake. The Oral Surgeon was Fantastic and really KNOWLEDGEABLE. Thanks for treating this Veteran with the utmost CARE for the Dental procedure that’s coming in the FUTURE!!! Thanks Again Gentle Dental Staff and the Dental SURGEON I was teamed up with!!!

Experiencia fantástica: I've been going to Gental Dental for a few years now and Dr Felix has always been so nice. The other girls in the office are very nice, also.

Experiencia negativa: Had more work done, temporary crowns. After leaving I’m spitting stuff out on the sidewalk and the work feels like sandpaper in my mouth. No worries I fixed it myself and spit that leftover stuff on the sidewalk. Please clean up and polish better. Only partially diagnosed, had more issues than this office originally discovered so had referral to other office, further testing confirmed all the issues. Had to go back for a 3rd day to get the work done.

Experiencia fantástica: Dr Felix is Awesome, so was her assistant. Front desk broke down details regarding insurance and co-pays, I appreciate that. Getting a deep cleaning was scary for me, they were so understanding and helpful. The assistant even held my hand . What a wonderful staff. They really are helpful with people who have dental anxiety. Thanks so much!!!

Experiencia fantástica: Staff and Dr Drew are all wonderful and very helpful. I’m a big chicken about the dentist and had let my teeth get pretty bad. I had avoided dentists because of embarrassment. Dr Drew has been compassionate and understanding while getting me back on track with a dental work plan to have my teeth back in great shape soon.

Experiencia fantástica: Dr. Felix has always been knowledgeable, honest and good at what she does. We have moved a couple times out of state but when we return we always go back to Gentle Dental and Dr. Felix

Experiencia fantástica: Dr. Felix is an outstanding dentist! She’s warm, gentle, and genuinely cares about her patients. I always feel well taken care of and completely at ease during every visit.

Experiencia fantástica: My experience today during my dental appointment was great! The ladies I dealt with were very friendly, helpful, and showed that they care about their customers. I would highly recommend them to my family, friends, and relatives.

Experiencia negativa: Called in to get a copy of my x-Ray sent to my email and was told by the person who answered the phone they had just clocked out for the day and that it could be sent tomorrow. Very unprofessional. Haven’t been back here since my initial new patient exam. Customer service is lacking.

Experiencia fantástica: A Smile Restored, Trust Regained After avoiding dental care (repairs needed) and watching small issues become major problems, I found hope at Gentle Dental Family. Their understanding approach to my anxiety made all the difference - they were patient, explained everything clearly, and constantly ensured my comfort. What once filled me with dread has transformed into appointments I actually look forward to. Their gentle, judgment-free care hasn't just fixed my teeth but restored my confidence in dental professionals. I now trust my oral health completely in their capable hands and feel optimistic about maintaining a healthy smile for years to come.

Experiencia fantástica: Unfortunately I didn't give Dr Felix much to work with, but she did as good as job as I would expect! Nice work with the anesthetics! Healing is going better than expected! Thank you! See you next month!

Experiencia positiva: I preface this review with Dr. Felix is amazing! She is kind, gentle, and she listens. As much as I would like to say that the rest of the staff are the same.... I can't. The front desk staff come off as polite and professional, however, they seem disorganized and lack communication. I have gone to this office a total of 3 times. I have been on time for all three. I was NEVER brought into my appointment on time. By the time I made it into "the chair" it has been at least 20 mins past my appointed time. I get having delays and such...front desk you could simply inform your patient that there is a delay. Lack of communication pisses patients off, especially those of us that are taking time off work. Next, the dental technicians are nice, the one that did my x-rays was learning I think, and this is fine. x-rays almost always hurt or are uncomfortable. The 2nd visit I had was a for a filling, this visit was fine. The 3rd visit will be my last, my visit (also almost 30 min behind schedule and no communication from the staff) was for a cleaning. The technician, Nora (I think), seemed nice, she helped me understand a better way to floss, this said, not only did she trash my mouth with the flossing, but she also left stands of floss stuck in between my teeth. I couldn't chew for the rest of the day. and eating dinner was just as painful. I did a warm salt rinse when I got home, and everything felt better the following day. As much as I would like to believe that GENTLE Dental is gentle--most of them aren't. I will be looking for a new dentist. Sorry Dr. Felix, but I have had enough dental trauma for one lifetime, and I don't need anymore.

Experiencia fantástica: I came in after getting my dentures from another dentist office over 2 years ago and have had pain since. In just my first visit I'm pain free and my dentures are fitting better. Can't say enough good things from the front office to the back everyone is great

Experiencia fantástica: Great experience! Great staff, Doctors are amazing and professional. You can tell they are respected they are all so happy!

Experiencia negativa: Heed my Warning! Stay away from Gentle Dental! What I thought would be a simple, routine check-up and cleaning was anything but. I'll voice my concerns with the front desk staff in a min. Let's start with the exam itself. The x-rays took about 20 min, using a hard, bulky, reusable bit with a plastic sleeve. Every other dentist I've ever gone to uses the small, flexible, disposable bite film things, which take about 5 min tops. Not here. The bite thing was heavy, large, and uncomfortable. The number of x-rays themself seemed very excessive. I'm talking 25+ images (did they x-ray each tooth individually?!) So, yeah, I guess I'm that much closer to brain cancer after this visit. super. That was just the x-rays. There are then 20 min of this 3D tooth scanner, which is a large reusable wand about the size of a TV remote sliding along your teeth and gums to take more images. Were the massive amount of x-rays not sufficient?! I had no idea this 3D scan was even part of the appt. This device, with no plastic cover which begs me to wonder how clean it even was, was also bulky and while not outright painful, it was highly uncomfortable. As this goes on a while, I finally ask if it's possible to just do the cleaning without this 3D scan. I then find out, they don't even do a cleaning on the first visit. This is all just an exam to see what type of cleaning I'll need. Again, every other dentist I've gone to has accomplished x-rays and cleaning in one short, relatively painless visit. Nope, not here! I did finally have a few min with the dentist, who examined my teeth and determined no cavities, just a regular cleaning for my next visit is all that would be needed. That's great. except I refuse to go back to this place, ever! Protect your brain and your nerves and stay far away! I wish I had! and for the front office, just know they will ask for your insurance information at the time of visit, even though you specifically called the day prior and provided them the information over the phone. It won't be visible in their system, and they'll act like you never called. Definite communication breakdown, as I had no idea the cleaning would require a whole different appt. until I was nearly done with this hour long ordeal. Take your insurance and yourself someplace better!!!!! This visit cost me $35 and the cleaning would cost me $30 more. I'm pretty sure I can find places that do both cleaning and exam in one easy appt for about that price, even without insurance! Anyway, I hope this saves someone's time and helps prevent discomfort and possibly brain cancer!

Experiencia fantástica: Dr. Drew, Shaya and Jasmine are the best. I really appreciate their professionalism. Because of them, I look forward to each dental appointment.

Experiencia fantástica: Went in to get a tooth pulled because my regular dentist wouldn't do it and I was so impressed by everyone there, especially the dentist that I switched to Gentle Dental for all my dental needs.

Experiencia fantástica: Impressive team. All were knowledgeable about what was going on and answered all questions. I was very overdue for care and was expecting the worst. But Andrew made me feel comfortable and have me a straight forward game plan with promising results.

Experiencia fantástica: They got me in within a few hours after I called for an old loose crown. Dr Felix did a quick exam to determine all that was required was a re-cement. I was in & out in under 1 hour.

Experiencia fantástica: Update for 2/3/2025. I had a periodontal surgical procedure done with Dr Munimadugu. . This is an example of the additional consults and services available at this location. She is the best; from explaining the procedure, updates during the procedure and most importantly, monitoring pain control, all outstanding! The technician assisting her was also extremely professional and proficient . For me, I have a so much confidence for maintaining my dental health with this team. Highflying recommend.