Shady Grove Pediatric Dentistry: Dr Bana Ball

15245 Shady Grove Rd Ste 260, 20850, Rockville

Our mission at Shady Grove Pediatric Dentistry is to provide gentle and compassionate dental care for children and to instill a positive attitude towards oral health from an early age. Our goal is to form genuine partnerships with parents and guardians, and to always have open and honest communication. We use minimally invasive treatment methods for fillings, crowns, and tooth extractions, and we treat cavities with silver diamine fluoride (SDF). Dr. Ball also offers the HealthyStart system to promote healthy growth and sleep in her patients! Contact us today to see the difference personalized pediatric dentistry makes.

Horario de apertura

  • Domingo: (closed)
  • Lunes: 8:30-16:30
  • Martes: 8h-16:30
  • Miércoles: 8h-16:30
  • Jueves: 8h-16:30
  • Viernes: 8h-14:30
  • Sábado: (closed)

Fotos de Shady Grove Pediatric Dentistry: Dr Bana Ball

Shady Grove Pediatric Dentistry: Dr Bana Ball

Nuestro comentario desde Best Dentists Club sobre Shady Grove Pediatric Dentistry: Dr Bana Ball:

Un Santuario de Compasión para la Odontopediatría

Shady Grove Pediatric Dentistry, bajo la dirección de la Dra. Bana Ball, se ha consolidado como un referente para las familias que buscan una atención dental infantil suave y centrada en el niño. La misión de la clínica va más allá de los tratamientos básicos; se enfoca en instaurar una actitud positiva hacia la salud oral desde temprana edad. Pacientes y padres destacan constantemente la capacidad del centro para transformar las visitas al dentista, que a menudo generan ansiedad, en experiencias agradables y seguras, donde los niños se sienten comprendidos y cuidados.

Filosofía Mínimamente Invasiva y Cuidados Avanzados

La Dra. Ball es ampliamente elogiada por su compromiso con métodos de tratamiento mínimamente invasivos, priorizando el bienestar a largo plazo de sus jóvenes pacientes. La clínica emplea técnicas avanzadas como el fluoruro de diamino de plata (SDF) para el manejo de caries y ofrece el sistema HealthyStart para promover un crecimiento facial saludable y un buen sueño. Este enfoque conservador permite al equipo abordar los problemas dentales de manera efectiva evitando procedimientos más intrusivos cuando es posible, un factor que muchos padres citan como una razón clave para confiar en la práctica.

  • Atención Preventiva y Restauradora: Manejo experto de empastes, coronas y extracciones utilizando técnicas suaves y mínimamente invasivas.
  • Crecimiento y Desarrollo: Utilización del sistema HealthyStart para apoyar patrones de sueño saludables y la alineación dental.
  • Servicios de Urgencia: Atención rápida y compasiva para problemas dentales urgentes, incluyendo traumatismos y caries repentinas.

Creando Alegría y Superando la Ansiedad

Lo que realmente distingue a Shady Grove Pediatric Dentistry es el excepcional vínculo que el equipo construye con los niños. Las reseñas mencionan frecuentemente la paciencia, amabilidad y la habilidad única de la Dra. Ball para calmar a los niños más ansiosos o testarudos. La oficina está diseñada para ser atractiva y divertida, con puertas a tamaño infantil, televisores montados sobre las sillas y un carrito de premios que deleita a los pacientes jóvenes. Muchos padres señalan que sus hijos no solo toleran bien las visitas, sino que las esperan con ilusión, con algunos incluso preguntando si pueden volver entre citas programadas.

El personal, incluyendo higienistas y el equipo de recepción, se describe constantemente como cálido, profesional y profundamente atento. Se toman el tiempo para explicar cada paso en un lenguaje adecuado a la edad, responden las preguntas de los padres de manera exhaustiva y aseguran que cada familia se sienta como una socia valiosa en el viaje de salud de su hijo. Esta atención personalizada se extiende a la adaptación de niños con necesidades especiales o sensibilidades sensoriales, haciendo que la práctica sea inclusiva y de apoyo para todas las familias.

Servicios y Tratamientos

Dentistas pediátricos

Shady Grove Pediatric Dentistry: Dr Bana Ball: Opiniones

4.9/5 (199 Opiniones)

Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.

Miora R. Publicada en Google 2 months ago

Experiencia fantástica: We have had such a wonderful experience with Dr. Ball and her whole team, we are so grateful to have found them. Our child absolutely loves going to Dr. Ball’s office. Her approach to get our child comfortable at the beginning definitely worked amazingly As parents, we feel so at ease bringing our child to Dr. Ball. Thanks for everything you do and especially for taking the time to know each of your patients on a personal level, it makes a world of difference!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We are so glad to hear about your wonderful experience! We enjoy getting to know our patients and parents so we can understand how to best serve them. Thank you for trusting us with your child's care and taking the time to provide this feedback.

Emre Baser Publicada en Google 4 months ago

Experiencia fantástica: We couldn’t be happier with the care our 7-year-old receives here! This has been his first and only dentist, and they have set such a positive foundation for his dental health. The team is incredibly patient, kind, and always goes above and beyond to make sure he feels comfortable and safe. It’s a huge relief as a parent to see your child walk into the dentist with a smile. Highly recommend them to any family looking for a wonderful pediatric team!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We really appreciate your taking the time to share this wonderful feedback. Thank you for trusting our team with your child's dental care.

Jeffrey Bears Publicada en Google 7 months ago

Experiencia fantástica: Dr. Ball and her staff are amazing with my three kids!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for taking the time to share this feedback, Jeffrey. We love what we do!

Rezwan Karim Publicada en Google 7 months ago

Experiencia fantástica: Dr. Ball and Hygienist Kayla are amazing!!!! Our 4 year old had a bad experience at another Pediatric Dentist office, we took him to Dr. Ball and he did great!!! He was calm and willing and didn't shed a tear!!! If you have a you child who gets anxiety about going to the Dentist I would give Dr. Ball a try!!!!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you very much for sharing your experience at our office. We really appreciate it when parents describe when their children, who had a previous negative dental office experience, were able to have a positive one at our office. There are many parents out there who are unaware that not all offices are alike, and that choosing "the right one" can make a world of difference for their kid(s). Thank you so much for spreading the word!

Ann Culbertson Publicada en Google 7 months ago

Experiencia fantástica: I highly recommend this practice! My daughter is just over two, and we recently visited for the second time. I was fully expecting a meltdown, as she can be a bit apprehensive in new environments, but I couldn’t have been more pleased that this wasn’t the case. From the decor and toys to the staff, everything was thoughtfully organized to ensure a smooth experience. Dr. Ball also took the time to answer our questions and address our concerns. We never felt rushed and truly felt comfortable throughout the visit.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for taking the time to share this heartwarming feedback, Ann. Our goal is to maintain a calm and peaceful atmosphere where children can feel comfortable, we can address parental questions and concerns, and we deliver a smooth and positive experience all around. We appreciate your positive review and recommendation so much!

Melissa Haith Publicada en Google 8 months ago

Experiencia fantástica: Everyone at this practice is absolutely wonderful at what they do. Dr. Ball is so kind and such a brilliant doctor, and the kids like going to the dentist!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We are overjoyed to hear the kids enjoy their visits! Thank you for recognizing our team's dedication to excellent care.

Rebecca Camerini Publicada en Google 9 months ago

Experiencia fantástica: Dr. Ball was wonderful with our very sensitive 2 year old. It was quick and thorough and we are thrilled with our decision to bring him here.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We appreciate your taking the time to provide this awesome feedback, Rebecca. Thank you for choosing our office to take care of your little one!

Pierangela Rodríguez De Angelis Publicada en Google 11 months ago

Experiencia fantástica: We’ve been seeing Dr. Ball since my oldest daughter was one year old, and now, five years later, both of my girls (6 and 4) absolutely love going to the dentist. Dr. Ball and her team are incredibly professional, kind, and patient with children. They always make the experience fun and comfortable, which is why my daughters actually look forward to their visits. I highly recommend Dr. Ball 100%!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We are overjoyed to hear your daughters love their visits! Thank you for trusting us with their care for five years.

Anhelina Viktorovna Bilokon Publicada en Google 1 year ago

Experiencia fantástica: Dr. Ball and her team are the dental health care professionals I wish I had as a kid. They really go out of their way to ensure my kid has a positive experience each visit. My daughter has extreme anxiety and they have tried every trick (and they find one that works every time) to get her the confidence to go through a dental procedures. Outstanding place. Don’t hesitate.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for this lovely review! It's so satisfying to see the progress a child can make from one visit to the next, even the ones who start out highly apprehensive and nervous. Our priority is to get kids to feel safe, confident and comfortable, so they can develop positive feelings towards dental visits and oral health. We really appreciate your taking the time to share about your experience.

Mona Javid Publicada en Google 1 year ago

Experiencia fantástica: This was our first visit, and I was truly impressed by the thoughtfulness that went into the experience and the care taken to meet each child's needs. I look forward to continuing to come here as my son grows up.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you very much for taking the time to leave this beautiful review. It warms our hearts when parents see and appreciate the effort we put into making dental visits, especially the first dental visit, a positive experience and pleasant memory for a young child. We appreciate your taking the time to share this feedback, and we, likewise, look forward to continuing to care for your son as he grows up.

David Hardy Publicada en Google 1 year ago

Experiencia fantástica: Parents and caregivers you know how important our kids are to us. Dr. Ball and her team show us how important they are to them too. Their level of care, thoughtfulness, and love shows up the minute you step off the elevator and into their office. Their space is bright and inviting as every human you interact with. I never would have thought that three kids would LOVE to go to the dentist this much but after you meet Dr. Ball and her team, you will quickly see why. I never leave reviews but I couldn't resist in leaving one for such an AMAZING TEAM that takes WORLD CLASS care of you and your kids!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for this glowing review, David! We appreciate the trust you have placed in us to take care of your amazing kiddos, and we have loved watching your children and family grow. Thank you so much for taking the time to share these kind words about your experience with Dr. Ball and her team.

Christine Gruessner Publicada en Google 1 year ago

Experiencia fantástica: Wonderful pediatric dentistry practice. Dr. Ball is fantastic and she and her staff were so kind and gentle with my little one. My kiddo asks to go back to the dentist all the time now!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We are ecstatic to hear about your wonderful experience at Shady Grove Pediatric Dentistry with Dr. Ball and the team. It's great to hear your little one enjoys visiting the dentist now! Thank you for taking the time to share your feedback.

Heather Chalfin Publicada en Google 1 year ago

Experiencia fantástica: Dr. Ball is my hero!!! We came to her with my son as a new patient with an urgent issue and she provided prompt, compassionate, and the highest quality care! Everyone in the office was so kind and put my son at ease :) You will not find a kinder, more intelligent and capable dentist to take care of your family than Dr. Ball- I give my highest recommendation for her and her practice !!!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you very much for taking time to write this heartwarming review. We are so glad that it all worked out and we were able to help your son today. It was a pleasure having you all in our office. We truly appreciate your positive feedback and recommendation!

Jennifer Dartt Publicada en Google 1 year ago

Experiencia fantástica: Dr. Ball and her staff are the dream team in pediatric dentistry. Exceptional experience! If you want a provider who creates an individualized treatment plan that is in the best interest of your child, then you found her. After being told my child would need general surgery for dental care and a tooth extraction without attempting any other treatments, I knew I had to seek out a 2nd opinion and then we found Dr. Ball. We knew before the first appointment that they needed to evaluate my child's willingness to cooperate during procedures for the patient's safety and their safety too. Which is completely understandable and appreciated. Everyone is always so welcoming, the office is extremely clean and we never have to wait. When you walk in you're the only one in the waiting room, which is an incredible experience. Dr. Ball is passionate about providing exceptional care to her patients and she is consistently calm, caring, respectful, and patient. She is very thorough and the exams are never rushed. We trust her and my child adores her too. And the sugar free lollipops and prizes are a huge hit as well!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We're delighted to hear about your exceptional experience at Shady Grove Pediatric Dentistry with Dr. Ball and her team. Thank you for sharing this feedback. It's a great feeling when we are able to provide alternatives to general anesthesia and surgery by offering minimally invasive management methods instead. As long as we are able to have good communication with parent and child, we are able to successfully build a relationship of mutual trust, like, and respect, and that is always the goal.

Matt Robinson Publicada en Google 1 year ago

Experiencia fantástica: Dr. Ball is one of the best health-care professionals I've ever met. She brings a spirit of joy and genuine presence to every encounter -- from educating little ones on dental hygiene to repairing chipped teeth. Her thoughtful and intentional approach is reflected in her entire staff, who are cheery, informative, and energetic in the execution of every job. This can be a hard age for providing services, but Dr. Ball sees the big picture in serving each child and it influences every smile and conversation. She understands that she is building trust. Her counsel on certain interventions is so far-sighted that one recommendation will still be helping one of my three children years from now (and saving us money!). She is truly gifted in what she does!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for this awesome review! Our goal is always to truly connect with each child in an age-appropriate way and evaluate their physical and emotional needs when making recommendations. Dr. Ball has a conservative yet pro-active approach to oral health care, looking for ways to mitigate risks for big problems later on by taking certain preventive actions at the right time. Thank you for the shout out regarding making far-sighted recommendations and the positive impact they can have for children and their parents.

Erin Robinson Publicada en Google 1 year ago

Experiencia fantástica: Update: My three kids have been seeing Dr. Ball for over two years now and we continue to be grateful for her excellent care. We have seen other three other dentists due to family moves, but Dr. Ball is the best! I continue to be so impressed with the special touch that Dr. Ball has with each of my kids. I have one child with an aversion to dental work and x-rays and each member of the staff work to put him at ease. Another child damaged a tooth pretty severely and Dr. Ball managed to put it back together beautifully all while putting my son (and me) at ease with her calm manner and clear explanations of each step of the process. We have had normal check ups, fillings, and major chips worked on and everything has gone perfectly. The office is beautiful, clean, and well cared for and the staff goes above and beyond to make the kids feel special and known. What a lovely place! I wish I had a dental office like this as a kiddo. You won't regret seeing Dr. Ball. It is a great practice! Wonderful staff and great practice! My kids asked when they get to go back. :)

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for sharing this feedback, Erin! We are delighted to hear your kids are having positive experiences in our office and have felt comfortable throughout their time with us. We truly aim to make each child feel special and known. We really appreciate your taking the time to write this lovely review.

Angel Fraley Publicada en Google 1 year ago

Experiencia fantástica: I can't speak highly enough of Shady Grove Pediatric Dentistry and Dr. Ball. The entire experience, from the moment we walked in, was fantastic. Dr. Ball and her staff use child-friendly language and have techniques to ease fear and manage behavior, making dental visits a positive experience for both children and parents. The staff was friendly and efficient, Dr. Ball was not only knowledgeable but also took the time to address all my questions and concerns. I left the office feeling confident in the care my child received. The receptionists are very warm and welcoming, and appointment bookings always go smoothly. If you're looking for a reputable pediatric dental office with a compassionate doctor, look no further than Shady Grove Pediatric Dental.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you very much for this lovely review, Angel. Your trust and vote of confidence are so meaningful! We are delighted to be a part of your child's life and health care.

April and Tom Linder-Pacheco Publicada en Google 1 year ago

Experiencia fantástica: My 4 year old absolutely LOVES going to see Dr. Ball - he even asks to go to the dentist when he doesn't have an appointment! We are always greeted with a friendly smile and never wait long, to my son's dismay because he loves watching movies in the waiting area and playing with all the books and toys!! Dr. Ball and her team are very caring, patient, educational, nonjudgemental, and efficient. I can't wait to start bringing my two month old when it is his turn!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you very much for sharing this feedback! We are so pleased to hear your 4 year old loves seeing Dr. Ball and looks forward to his appointments. Thank you for taking the time to write this review and for trusting us to help care for him.

Sarah Palacpac Publicada en Google 1 year ago

Experiencia fantástica: Dr. Ball is incredibly patient, kind, calming and thorough. Her staff is lovely and engaging and her office is inviting and warm. My daughter just had her first dental appointment and I already scheduled her 6 month follow-up. I am in the dental industry and there is no pediatric dentist in the area I trust more than Dr. Ball. She’s THE BEST! Review from our appointment on 12/19/24: My daughter is not even 2.5 years old and she just had her third dental exam with Dr. Ball. My husband accompanied us to the appointment since he was off work. He was astonished by how calm and receptive our daughter was to Dr. Ball. The “Terrible Twos” are REAL but Dr. Ball has the most calming demeanor with children…she is like MAGIC. Our daughter arrived a bit grumpy but got up on the patient chair and allowed Dr. Ball to scale the plaque off her bottom teeth, polish her teeth with prophy paste and do a fluoride treatment! I cannot recommend Dr. Ball enough (and I do, OFTEN!!) She is truly a remarkable woman and pediatric dentist… humble, kind and someone who children intrinsically trust.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for taking the time to write this lovely review, Sarah. Given how many dental offices and dentists you interact with, the fact that you have chosen Dr. Ball and Shady Grove Pediatric Dentistry for your own child is truly an honor and privilege. We are grateful for your trust and will continue to work hard to make sure your future office visits are just as positive as your first.

Maddie Ruffa Publicada en Google 1 year ago

Experiencia fantástica: Update 12/30/24: Dr. Ball has built an amazing rapport with my now-9 yo daughter over the years. She remembers small details about my daughter's past experiences and her sensory preferences; she has used this knowledge to grow my daughter's tolerance/confidence/capability to do procedures beyond cleaning over time. What a good journey. Meanwhile, my other daughter is UPSET when she is not invited to come to the dentist too! Dr. Ball has really worked to build her up as well. So glad we have her for our kid's dental care !! 2022- Wow! That's what I have to say about Dr. Ball and her team after several visits with my sensitive 6 year old and one visit for our toddler. Dr. Ball and her team have really gone the extra mile to work with my daughter - providing excellent care and treatment even though she has not been an easy patient (lots of sensitivities and minor trauma from previous dental experience at another local provider ). My daughter and I really appreciate how gentle, communicative, and empowering Dr. Ball and team are. We love Krista at the front desk and now we've met Hygienist Kayla, who also did such a lovely job working with my daughter. We are starting to look forward to going to the dentist now and so hopeful to build a better experience for our toddler.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for providing this heartwarming feedback, Maddie. We really pride ourselves on the approach we take in empowering kids to be active participants in their care. We appreciate your taking the time to share your experience!

1429 Publicada en Google 1 year ago

Experiencia negativa: This review is for Bana Ball. I meant to write this review long time ago but never got the chance. I had the worst experience that any mom with a young child who is attending their child’s first dentist appointment would have with this dentist. She could not handle my toddler who was crying hysterically. She was struggling to get my son’s teeth cleaned. She is a pediatric dentist so she should know how to do her job under these circumstances. Toddlers are afraid of dentists especially if it’s their 1st appointment. She became rude and judgmental and after torturing my son she said that all his back teeth, top and bottom have cavities and said that the only treatment would be to put him under general Anesthesia. I asked if there is any other alternative. She said there is none. She was not even sincere. I left the office crying. I called another dentist for a second opinion. And what a difference. This dentist was patient, understanding and very professional. My son did cry as expected but this dentist was super patient and made both me and him comfortable. After examining my son, she said that he has only two cavities. She recommended applying a treatment to prevent the cavity from getting worse. His 2 cavities are under control and my son is their patient since then. He is 4 years old now and he loves his dentist. Dr Ball if you can not do your job when a toddler is too afraid to open his or her mouth, just be honest and say you can not do it and let another dentist handle it. And don’t say there is no other alternative even if you believe it’s not the right treatment because parents make the decision for their child not you.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

I am truly disheartened to read this review. I take all feedback very seriously and as an opportunity to continually improve and meet the needs of my patients and their parents.

It appears that we had very different interpretations of this visit that took place over a year ago, but it sounds like there were a few misunderstandings. I personally do not treat children under general anesthesia; however, this method is an acceptable means for some children to receive dental care due to various circumstances that may make this option the most appropriate for a particular child. My personal preference and philosophy is to favor minimally invasive options whenever possible and reasonable. There are times when I recognize that I am unable to meet the needs of a specific child, and in those instances, I am happy to make an appropriate referral. Interestingly, we often provide second opinions for families who are seeking an alternative to general anesthesia, and many of our happiest and most grateful parents are the ones for whom we were able to provide a minimally invasive path to treatment. Many of our glowing reviews reflect this sentiment.

As both a pediatric dentist for more than 10 years and a mother of 2 young children, I know personally and professionally that not all children are comfortable in new settings. It is for this reason that my staff and I strive to create an atmosphere that is not only clinically thorough but also warm, welcoming, and positive. We embrace a kind, gentle and compassionate approach with every patient — whether it is a patient’s first or 10th visit. Every parent of a young child will undoubtedly also recognize that there are moments when young kids are just going to be in a very difficult mood and have a meltdown, regardless of what is said or done. Maybe they are tired, hungry, or starting to get sick. At any rate, with parental consent and assistance, we (the adults) must “keep calm and carry on”. Sometimes we can only accomplish a visual inspection type of exam because trying to do more would not be prudent. It may be unsafe for the child and/or the parent, doctor, or staff members. We have to prioritize safety and certainly would never do anything that would be considered “torture”.

Please feel free to reach me directly should you wish to discuss this further. I would like to understand what you believe we should have done differently. I am always accessible to the parents of my patients to ensure we can reach a path forward that is best for your family.

Leonard Gordon Publicada en Google 1 year ago

Experiencia fantástica: I am unaccustomed to writing reviews because most of the interactions I have with daily experiences are,..well....normal. I am writing this review because of the life changing effect she has had on particularly my 9 year old granddaughter. I have 3 grandchildren that are treated by Dr. Ball. A wonderful slightly on the spectrum 6 y.o., a 5 year old with missing adult teeth, and a 9 year old with missing adult teeth and underdeveloped mouth. They have been seeing Dr Ball for about 3 years. Her patience and caring manner won over my apprehensive ( and sometimes active) grandchildren. Getting to my 9 y.o story. Dr. Ball is aware of the medical history of each child. My granddaughter had blouting and stomach issues since she was a little girl. Children"s Hospital had done gluten tests ( all negative) and their GI department had monitored her stomach issues with no clear effective treatment or resolution. When my granddaughter's front teeth came in they were discolored. Dr. Ball called the parents, who relayed to me, that there are a few reported cases in the literature that talk about discolored teeth and negative testing for Celiac or gluten. She counseled us that in spite of the testing being negative, it might be beneficial to limit my granddaughter's gluten intake. We immediately began to change her eating habits to gluten free. The results were dramatic and life changing. The pain and belly bloating are gone. Her body has noticeably slimmed while maintaining the same weight. My point is this. Not only does Dr. Ball deliver superb dental care that puts young children at ease, she takes x rays and notes dental anomalies, and refers to superb orthodontist when time is correct, but she cares enough about her patients ( our children) to take the extra time to use her knowledge to make their life better. Thank you, Dr. Ball!!!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for taking the time to write this meaningful review! It's these situations where I'm reminded of why I do what I do, and that going the extra mile can have a significant impact, such as the one you described. I appreciate this feedback so much and am thankful to you for sharing this with other parents.

Kathy Do Publicada en Google 1 year ago

Experiencia fantástica: My kids had being asking to switch dentist, finally found Dr. Ball. My kids love her and the staff. Dr. Ball was very professional, patients and explained everything before she performs any procedures. The staffs were also great, very friendly.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for taking the time to leave a review, Kathy. We are so happy to hear about your family's experience. It brings us so much joy to hear that kids love visiting our office - this is what we strive for!

Kelly Kurkjian Publicada en Google 1 year ago

Experiencia fantástica: Amazing experience for my 3 year old son! Dr Ball and all her associates handle children beautifully. The office is so kid friendly. Our first appointment and my son loved it. Couldn’t be happier.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We are thrilled to hear about your amazing experience at Shady Grove Pediatric Dentistry with Dr. Ball and her team. Thank you for sharing this feedback! Parents looking for a pediatric dentist for their child rely on the reviews of other parents to help them decide what office to choose, so we truly appreciate your taking the time to write this positive review.

Rayven Publicada en Google 1 year ago

Experiencia fantástica: Such an amazing experience with my 2 year old. The office is so clean. They explained everything they were doing with her , let her feel the tools so she would be scared of it, and even had bluey on the ceiling so the kids can see when they lean back in the chair. Shannon was amazing answering questions and keeping my daughter calm. Would 1000% recommend!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for sharing your amazing experience at Shady Grove Pediatric Dentistry. We are thrilled to hear that your 2-year-old had a positive visit with us. We appreciate your recommendation!

Nicole Shantillo Publicada en Google 1 year ago

Experiencia fantástica: Dr. Bana and her staff were wonderful. I took my son to their office for his very first dentist visit. The office was very inviting. Everyone was very friendly and worked together to help my son have an easy and fun first dental appointment.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We're so happy to hear about your positive experience at Shady Grove Pediatric Dentistry with Dr. Bana Ball and her staff. Thank you for sharing your feedback!

Katy Schmid Publicada en Google 1 year ago

Experiencia fantástica: Dr. Ball and Shannon were absolutely fantastic. My very active, occasionally oppositional 4 year old was calm and happy and the entire experience was smooth. They kept her on track and involved in the process. I highly recommend this practice, especially for kiddos that are strong-willed or anxious.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We are thrilled to hear about your positive experience with Dr. Ball and Shannon. We appreciate your taking the time to write this review and thank you for recommending our practice!

Ashley K Publicada en Google 2 years ago

Experiencia fantástica: Wow is an understatement. Dr. Ball and her team are all amazing. As soon as you schedule the first appointment, they are kind knowledgeable and transparent about the process. My one year old had developed some decay on her front teeth from breastfeeding and me not properly brushing her teeth. We're first time parents so it was a mistake and we felt horrible. We went a local dentist and they wanted to put her under and remove her front teeth. Thankfully, the anesthesiologist said no to general anesthesia and we were referred to Dr. Ball. She laid out all the options and got to work. Long story short, she was able to stop the decay and do smart fillings on the teeth to cover up the decoloration and ensure no further decay. My daughter teeth are looking back to normal and thriving. She has no pain. Dr. Ball and her team are the best there is!!!!!!!!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We genuinely appreciate your kind and honest words and are beyond thrilled to read what you have to say about your positive experience with Dr. Ball and our team at Shady Grove Pediatric Dentistry. There are many other parents in your exact shoes who will benefit from knowing there are options besides general anesthesia and removing a baby or toddler's teeth. Your review may prevent other families from experiencing the kind of trauma and distress. Thank you for sharing your story!

Claire Gilmore Publicada en Google 2 years ago

Experiencia fantástica: I cannot recommend Shady Grove Pediatric Dentistry highly enough! After a traumatizing experience for my 4 year old daughter at our family dentist practice, being welcomed into the kind, gentle, and kid-centered environment here was such a breath of fresh air. Each staff member went out of their way to make my daughter feel comfortable and it made a world of difference in her experience here. Instead of fearing the dentist and all procedures involved from x-rays to cleaning, she now has a completely new happy outlook on visiting the dentist, which allows her to do them with Dr. Ball's staff with no problem! I am so incredibly grateful to Dr. Ball and her staff here for making my daughter's first experience such a positive one, and can now look forward to (rather than dreading) future visits with her and our other girls here.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We are thrilled to hear about your daughter's positive experience with Dr. Ball and the team at Shady Grove Pediatric Dentistry. There is no greater pleasure than transforming a fearful young child who had a previous negative experience into a joyful and confident happy camper. We are so glad you found us and appreciate that you took the time to share this feedback.

Tara Goodin Publicada en Google 2 years ago

Experiencia fantástica: Wow! Dr. Ball and her team at Shady Grove Pediatric Dentistry are one of the best pediatric healthcare practices I have ever taken my kids to! The office is pristine, with a waiting room that is so welcoming for kids. We received such 1-1 care from Dr. Ball, who came into the lobby to introduce herself and get to know our kids before jumping right into business. It made them feel very comfortable and welcomed. Dr. Ball’s patient rooms are perfect for young kids, with TVs on the ceiling to keep them calm. She took a great amount of time with each our kids, providing tips to us as parents on how to best care for little teeth. We appreciated her judicious approach to care, not pushing x-rays or anything unnecessary. On the way out, our kids got to pick from a beautiful selection of take-home toys. Overall, a fantastic experience. We are so happy to have found Shady Grove Pediatric Dentistry!!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for taking the time to write this thoughtful review! We are thrilled to hear about your positive experience at Shady Grove Pediatric Dentistry with Dr. Ball and our team. We truly appreciate your feedback and look forward to seeing you again!

Lawrence Scott Publicada en Google 2 years ago

Experiencia fantástica: Dr Bana Ball was great! She took the time to allow our daughter to get comfortable and was able to check out her teeth and make sure everything was in order.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for your wonderful feedback. We are glad to hear that Dr. Ball made your daughter feel comfortable during her visit and look forward to many more positive visits in the future.

SB AT Publicada en Google 2 years ago

Experiencia fantástica: I cannot sing their praises enough! I have an extremely anxious toddler, and we’ve been seeing Dr. Ball since she was a baby. I am truly grateful for and appreciative of the compassion, patience, professionalism and kindness with which my child and my family have been treated. Despite intense crying, fear and clinginess, I never felt like my child was a burden or an inconvenience (unlike in other medical offices, including two pediatricians), and Dr. Ball was able to calm the child enough to complete the evaluation and procedure. The front desk staff is also lovely and well-organized. Many offices carry the “pediatric” label, but very few actually deserve it – making every effort to minimize a child’s suffering, stress and inconvenience, and being truly child-centered is at the heart of it. We look forward to returning, and we hope to have a long and productive relationship with Dr. Ball!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We are delighted to hear about your positive experience at Shady Grove Pediatric Dentistry. One of our core values is building trusting partnerships with our patient families. We believe that pediatric healthcare visits require patience, compassion, and kindness. We thank you so much for sharing your thoughtful feedback, and we look forward to a long and productive relationship as well.

Monica Costa Publicada en Google 2 years ago

Experiencia fantástica: I love this practice!!! Everyone from the staff that greet you when you walk in to the doctor are so friendly and welcoming, helping to ease any anxiety of bringing in a toddler for their first few dental visits. If only they took on adults, I'd switch to them for myself in a heartbeat!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for these kind words, Monica! If we accepted adults, we'd welcome you to join in a heartbeat. We look forward to continued visits and as your toddler grows, the anxiety surrounding dental visits will completely melt away and we'll become good buddies.

Jennifer Chu Publicada en Google 2 years ago

Experiencia fantástica: Super fast and efficient office with the friendliest staff! Dr. Ball has always been super kind and patient with us and is extremely knowledgeable. I was really worried and anxious bringing my then 20 month old for her first checkup but the staff and Dr. Ball all made it go super smoothly! Would definitely recommend.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We're overjoyed to hear about your positive experience at Shady Grove Pediatric Dentistry! Dr. Ball and our staff are dedicated to providing the best care for our young patients. Thank you for recommending us!

Rivka Schwartz Publicada en Google 2 years ago

Experiencia fantástica: My daughter had multiple cavities. She had a difficult time with other dentists. We found Dr. Ball and she has been the perfect dentist for my daughter. She alleviated her fears and took care of her teeth quickly and skillfully. We are so happy that we found this practice!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We are overjoyed to hear that Dr. Ball was able to alleviate your daughter's fears and take care of her. Thank you for taking the time to share this feedback, as this is exactly what makes our office stand out. Children with previous not-so-pleasant dental experiences are able to get a fresh start and develop a positive relationship with their pediatric dentist and the team. Thank you for choosing Shady Grove Pediatric Dentistry!

Stephanie Publicada en Google 2 years ago

Experiencia negativa: Look elsewhere if you're looking for a dentist who is professional and has flexibility with your child's dental care plan. I'm very disappointed with how Dr. Ball handled our request to delay my 5 y.o. x-rays until he's a little older. While we respect her decision to not treat my child, it could've been handled a lot more professionally. She berated my husband in front of our child essentially giving an ultimatum that she won't treat our kid unless we agree to x-rays. My husband and I make a conscious effort to not argue in front of our child and Dr. Ball did the complete opposite. Worse is when we requested to have his school dental form filled out, she gave a negative assessment on our son's dental health (again because of the x-rays), when our child has no cavities, no oral concerns, and has excellent oral hygiene (she knows this as she's been seeing my kid for years). As parents who are already juggling so many things, I'd appreciate a dentist who does not delay our kid's enrollment because of non-existent dental "issues". More importantly, a dentist who supports our personal decisions or professional about it when they don't.

Diana Pei Publicada en Google 2 years ago

Experiencia fantástica: We absolutely adore Dr. Ball and her team! We came to Dr. Ball for a second opinion for our toddler’s teeth. The second we walked into the office we could tell the office is child friendly and orientated. There are books, puzzles, a play kitchen, and a TV playing kid friendly movies/shows. During the exam, Dr. Ball was so patient and kind with our very frightened 2 year old. She worked quickly but was very thorough with her exam as well. We appreciate being able to hear her thought process as she explained her long term care plan for our daughter’s teeth. We’ve been back 3 times this year so far and our daughter asks about Dr. Ball all the time. It was also very easy to communicate with the team to figure out our insurance and to schedule appointments. As a healthcare providers myself, it is easy to tell Dr. Ball’s office and team are dedicated, passionate, and so thoughtful about the care they provide to their patients.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We truly appreciate your kind words and are so pleased you took the time to share your positive experience with Dr. Ball and our team at Shady Grove Pediatric Dentistry. Thank you for entrusting us with your daughter's dental care. Getting a glowing review from a fellow healthcare provider is the highest level of praise we could ask for. We are truly grateful when we get public recognition for our dedication and passion for the well-being of our young patients. Thank you for seeing it and saying it.

Colleen Zanis Publicada en Google 2 years ago

Experiencia fantástica: I can’t say enough good things about this practice! Dr. Ball and her staff are so genuinely kind and compassionate. They truly focus on the child to ensure that they are having a good experience while non judgmentally answering all of my questions. Outside of amazing patient care, the office is hands down the cleanest and nicest health care office I have ever stepped foot in.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for sharing your experience, Colleen! We are absolutely thrilled to hear that you have had such a positive experience with Dr. Ball and the team at Shady Grove Pediatric Dentistry. Our mission is to provide compassionate care for our young patients, and it's wonderful to hear that our efforts are appreciated. Thanks for taking the time to write this review.

Jamie Miller Publicada en Google 2 years ago

Experiencia fantástica: It is always a pleasure to see Dr. Ball! Her calm demeanor and friendly personality make appointments for my 6 year old so much easier! Dr. Ball is very thorough and takes the time to explain what she is doing and discusses all available options! The office staff is very friendly and the waiting room is clean and welcoming!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for taking the time to write this review, Jamie. We are so happy to hear about your positive experience with Dr. Ball and our office staff! Thank you for taking the time to share your feedback.

Jacque Dorsey Publicada en Google 2 years ago

Experiencia fantástica: Dr. Ball and her entire staff are amazing!! As a parent who has a child that fears the dentist because of a previous experience, I can appreciate Dr. Ball being sensitive to her feelings and forming a relationship with my child. Dr. Ball is very kind and was gentle with both of my kids. I’m so glad that I finally found the right dentist to take care of both of my kids!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We appreciate your taking the time to write about your positive experience at Shady Grove Pediatric Dentistry with Dr. Ball and our staff. Building relationships with children is what we are all about. Thank you so much for sharing this feedback!

Ken Hebert Publicada en Google 2 years ago

Experiencia fantástica: Dr. Ball and her team are second to none. It is always a pleasure to take my kids to the dentist because I know that they are going to receive the best care they can receive. When you are looking for a pediatric dentist what you want is someone you can take your children to throughout their childhood, and this is that place.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for this awesome review, Ken! We are thrilled to hear that you had such a positive experience at Shady Grove Pediatric Dentistry with Dr. Ball and our team. Thank you for trusting us with your children's dental care. We do what we do because we love building relationships with kids and being a positive presence throughout their childhood.

Erin Caporellie Publicada en Google 2 years ago

Experiencia fantástica: Dr. Ball is the best! My son had to have two teeth extracted due to a fall he had a few years ago. She was so good and kind with him throughout the procedure. She explained everything she was doing and checked in with him throughout. I am so glad I found her! Even though it’s about a 30 min drive, it’s well worth it.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We're thrilled to hear about your positive experience with Dr. Ball! Being gentle, calm, and kind to get children through difficult procedures that could otherwise be scary is our specialty. We are glad you found us, too! Thank you for making the drive and taking the time to write this review of Shady Grove Pediatric Dentistry.

audra jones Publicada en Google 2 years ago

Experiencia fantástica: Dr. Ball and team are simply amazing. My son was a patient of Dr. Ball previously in Baltimore and when she opened this practice we immediately drove to Shady Grove to see her. Her team is welcoming and talented. Dr. Ball is caring and professional. My 11 y/o son has autism and sensory issues. He not only got a great check up including X-rays! We cannot say enough amazing things about this practice and Dr Ball personally.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you, Audra, for sharing your experience in our office. It is always a great honor when someone travels a considerable distance to continue their child's care with Dr. Ball. We are happy the whole team had the pleasure of meeting you and your son, and we look forward to our future visits together.

Theresa Crockett Publicada en Google 2 years ago

Experiencia fantástica: I was very impressed with this practice! The front desk staff were amazing - friendly, helpful, and flexible. And the dentist was so great with our squirmy 18 month old who hates being examined. She sang to her while she examined her, explained everything to us thoroughly, and did it all with a positive attitude. We could not be happier with the care and service we received and we will definitely be using this practice for our daughter’s dental needs.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for your kind words, Theresa! We're thrilled to hear that you had a positive experience at Shady Grove Pediatric Dentistry. Our team strives to provide exceptional care and service to all of our patients, even the little ones who may be a bit squirmy. We appreciate your vote of confidence and look forward to continuing to meet your daughter's dental needs.

Andie Springirth Publicada en Google 2 years ago

Experiencia fantástica: Our family has had nothing but wonderful experiences at Dr. Ball’s! Dr. Ball and her entire team are all always so kind, patient, and thorough. They make our child feel so comfortable, he is able to happily sit through entire appointments - even fillings! He gets excited to visit Dr. Ball's office and we are so grateful to go here. Thank you all so much for such a positive experience.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you very much for taking the time to provide this feedback, Andie! We are so glad to hear your 3 year old had a fantastic first dentist visit and that he is eager to return. Thank you for your sharing your positive experience, so that other parents can also have a great first dental visit for their little ones.

Evelyn Stephenson Publicada en Google 2 years ago

Experiencia fantástica: Dr. Ball and everyone who works at Shady Grove Pediatric Dentistry are my pediatric dental sheros!!! I have three children-two of them are 5 year old twins. I dreaded the twins first dental appointment. They are exponentially difficult when it comes to tooth care. Their first appointment with Shady Grove Pediatric Dentistry was unbelievably wonderful. As I expect most parents feel after joining this practice, I would love to be Dr. Ball’s patient as well. The exams went perfectly for all three of my children. Everything went so great that the kids cheered when I informed them about their next appointment. When my daughter recently experienced some funky tooth and gum issues they saw her immediately. If it is possible to be ‘in love’ with a dental office then I am in love with this one. Everyone, from the reception to the nurses to Dr. Ball, goes above and beyond caring for the kids and parents alike. I am so grateful for this practice and making my children’s dental experiences great ones. Sadly I can only leave 5 stars as they deserve far more!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for your kind words and positive feedback, Evelyn! We are thrilled to hear that your experience at Shady Grove Pediatric Dentistry was wonderful and that your children had a great dental visit. We strive to provide exceptional care and create a comfortable environment for both kids and parents. Thank you for choosing us as your dental provider, and we look forward to seeing you and your family again soon!

Bon Lessans Publicada en Google 2 years ago

Experiencia fantástica: Dr. Ball and her staff are simply wonderful. The environment they create for their patients is top tier. For example, today my daughter had two (planned) fillings and one extraction. I was extremely nervous about how she was going to take the extraction portion, but Dr. Ball worded everything in the most developmentally-appropriate way and my daughter felt nothing! She was completely surprised that her tooth had come out during the procedure, and let me tell you that thing was stuck. Dr. Ball even texted tonight to check on her. This practice really is the best of the best and you won’t regret sending your kids here.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for sharing this story and thereby allowing other parents to read firsthand what makes our office special. We care immensely about trying to make procedures that could be scary and anxiety-provoking (for kids and parents alike) into surprisingly pleasant events. We work hard to live up to our motto of providing "compassionate care for children" and really appreciate your vote of confidence.

Lena Appleby Publicada en Google 2 years ago

Experiencia fantástica: Our family loves Dr. Ball and her team! My kids beg me to take them to the dentist in between appointments. They tell me they love going to the dentist. When I remind them of their upcoming appointments, they will ask me every day until the day of the appointment - you’d think they are going to Disney World. Dr. Ball takes her time with each of her patients, makes them feel important, and walks parents through each stage of their dental health. Dr. Ball used to practice in Baltimore and we followed her to Rockville! Yes, we happily drive out to Rockville from Baltimore to see her every 6 months.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for taking the time to write this review, Lena! We are thrilled to hear that your family loves coming to Shady Grove Pediatric Dentistry and that your kids enjoy going to the dentist. We are so touched by and grateful for your loyalty and commitment, making the drive from Baltimore to come see us every 6 months. We are honored to partner with you in your children's dental health and look forward to watching them grow.

Elizabeth Schneider Jefferson Publicada en Google 2 years ago

Experiencia fantástica: We loved our first visit to Dr. Ball. They were very understanding when I arrived late. All of the staff were kind and patient with my kids, ages 3 and 6. I've never seen my toddler sit so still! Dr. Ball took the time to explain to me what to look out for. Both kids were smiling on the way out, ready for their next visit in 6 months.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for your positive review, Elizabeth! We're glad to hear that you and your kids had a great experience at Shady Grove Pediatric Dentistry. We strive to provide a welcoming and patient-centered environment for families. We appreciate your feedback and are happy to be your children's dental home.

Nicole Allen Publicada en Google 2 years ago

Experiencia fantástica: We had a great first experience at Shady Grove Pediatric Dentistry! The office is so kid friendly, clean, and inviting. It was a fun experience for my baby! Dr. Ball and her staff are so kind and professional. They helped answer all of my questions and provided a thorough exam of my baby. Looking forward to future visits here.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for your kind review, Nicole! We're thrilled to hear that you and your baby had a great first experience at Shady Grove Pediatric Dentistry. Our team works hard to create a kid-friendly and inviting environment, and we're glad you enjoyed it. Thank you for trusting us to be your baby's dental home.

LINSEY BRAULT Publicada en Google 2 years ago

Experiencia fantástica: Dr.Ball is fantastic. I had a clear plan and knew exactly what we were getting and paying for. Not to mention her and all the staff have a fantastic bedside manner. Thank you Dr.Ball and all the office staff!!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for this great review, Linsey. We know how important it is for parents to understand the treatment plan have transparency when it comes to the costs for care. We are happy you found our office and that we were able to provide a fantastic experience for you.

Gerardo German Publicada en Google 2 years ago

Experiencia fantástica: This is the best pediatric dentistry in the area. Dr Ball and her staff is just great. They really care and treat well the kids. The place is also very beautiful and children oriented.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for the 5 stars, Gerardo! We appreciate the trust and confidence you have in the pediatric dental care we provide.

Steve Wilson Publicada en Google 2 years ago

Experiencia fantástica: Dr. Ball is the best pediatric dentist my wife and I have ever encountered. She consistently recommends the least invasive and least painful dental care options for our kids, even though they also tend to be the least expensive. She puts our children first in every dental care decision she helps us make. We feel incredibly lucky to have found her and her practice!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you, Steve, for your thoughtful words and positive review of Shady Grove Pediatric Dentistry. You really hit the nail on the head with your reflection on your experience at our office. Dr. Ball's approach to pediatric dental care and her treatment recommendations are always made by putting children first and handling decision-making in the same way that she would for her own children. Thank you for recognizing this and taking the time to leave this public feedback. We really appreciate it!

Dani DellaVella Publicada en Google 2 years ago

Experiencia fantástica: My 3yo was really scared. The staff and doctors were amazing. They took their time, made her feel safe/comfortable, gave her choices, and it was such a great experience.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for your kind review, Dani! We're glad to hear that our team was able to make your 3-year-old feel safe and comfortable during her visit. We love nothing more than to transform a child who is scared at first into one that is happy, confident, and eager to return for their next visit.

Ana Ramirez Publicada en Google 2 years ago

Experiencia fantástica: First of all, I would like to say that it has been a long journey looking for a Dentist for my son, we tried a multiple Dentists in the area, bases on reviews, but our son didn't feel comfortable with them maybe our expectations were different, also because my son had bad experiences during his treatments with another dentists. Recently, we found Dr. Bana Ball, and visit exceed our expectations because the she took the time and treated our son and myself with so much care, love and respect and made us feel so comfortable to the point that he is so happy to have appointments at the Dentist, specially after he had all his treatments done by Dr. Ball, he was not afraid anymore. My heart was so happy when he finished his appointment and told me in the car "mom, this is the first time that I have a smile in my face after a dentist appointment". The staff members are wonderful and their professionalism is outstanding. We are so glad to have found Dr. Ball. Our son will be her patient for many years to come!!!!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for these heartwarming words, Ana! We fully understand the importance of children (and their parents) feeling comfortable in the dental office setting, and we are thrilled to hear we exceeded their expectations!

sean sornsin Publicada en Google 3 years ago

Experiencia fantástica: I believe you'll be impressed with Dr. B and her entire team at SGPD! A very kind team of folks who created a wonderful environment for a young patient. Warm and welcoming office, easy to schedule, great reminder system, ability to do paperwork before the visit, a kind and efficient care team, and more. I walked out knowing that I have found the place for long term dental care for my daughter. Clearly they are focused on doing all the little things to make a visit to the dentist for children as good as it can be! Kudos to everyone at the clinic! Highly recommend this for your child's dental care.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for your kind words and recommendation, Sean! We are thrilled to hear that you and your daughter had a positive experience at Shady Grove Pediatric Dentistry. Our team works hard to create a warm and welcoming environment for our young patients, and we're glad that you noticed our efforts. We appreciate your trust in us for your daughter's long-term dental care. If you have any questions or need further assistance, please don't hesitate to reach out to us at (240) 848-7074.

Amanda Manes Publicada en Google 3 years ago

Experiencia fantástica: We could not love Dr. Bana Ball and Shady Grove Pediatric Dentistry more. Dr. Ball came highly recommended by multiple families, and yet she still exceeded expectations. Her office is pristine, modern and welcoming. Staff members are warm and professional. Dr. Ball is so kind, down-to-earth, and a brilliant practitioner, and her approach to dentistry is sensible and yet dynamic. My son had baby teeth pulled (unavoidable), and my daughter had a spacer inserted, and both procedures by Dr. Ball were flawless and so easy - my children couldn't even believe it. They love going to their dentist appointments. Look no further - Dr. Ball is a star.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for taking the time to leave such a wonderful review for Shady Grove Pediatric Dentistry. We are thrilled to hear that your experience with us exceeded your expectations and that you and the kids had such positive experiences during their procedures.

We strive to create a welcoming and comfortable environment for our patients, and it is great to know that our office and staff members were able to provide that for you. We are grateful for your kind words about Dr. Ball's character and approach to dentistry, and we look forward to continuing to provide the high level of care that you've experienced so far.

Best regards,
Shady Grove Pediatric Dentistry

Aimie Pak Publicada en Google 3 years ago

Experiencia fantástica: Dr. Ball and Shady Grove Pediatric Dentistry came highly recommended that I was willing to go out of pocket for my toddlers first teeth cleaning. I had held off because my child did not take well to doctors when he was 2 but when I saw his fears slowly go away at his primary care office, I decided it was time to get him to the dentist and I’m so glad I did. My experience from the minute we entered the practice to us leaving was nothing but positive. The check in process was easy, the cleaning was easy and they even had an extensive gift section at the end for my child to pick! I was so impressed! The staff was so kind and made my child feel right at home. I can’t recommend Dr. Ball enough!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for your positive review of Shady Grove Pediatric Dentistry and Dr. Ball. We are delighted to hear that your experience with us was nothing but positive. We appreciate your recommendation and look forward to serving you and your family in the future.

Joelle Fumai Publicada en Google 3 years ago

Experiencia fantástica: Dr. Ball and the whole team at Shady Grove Pediatric Dentistry are awesome! My son actually enjoys going to the dentist at 3 years old! They have a great waiting area for kids and my son is particularly fond of the prize cart. He recently had to have his front tooth extracted following an accidental fall from his bed. Dr. Ball made both me and my son very comfortable about the procedure and it was performed seamlessly, he didn’t even flinch! Would highly recommend them to anyone looking for a great pediatric dentist!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for this wonderful feedback, Joelle! It's very rewarding to be able to help a young child after a traumatic dental injury and have THAT experience not be traumatic. We always appreciate it when parents take the time to write a review and recommend us. Thank you again!

Jessica Warburton Publicada en Google 3 years ago

Experiencia fantástica: Dr. Ball has created such an amazing practice. She, along with the entire staff, have exceeded all expectations at all of our visits. The waiting room is amazing, not that we ever wait long enough to sit or read :) The little door to walk through, the prize cart, the TVs over the chairs, the chalkboard with kids’ names written in welcome and all the yummy polish and fluoride flavors complement the thoughtful and thorough care provided. My kids (5, 8 and 10) look forward to going to the dentist and constantly ask when their next appointment is. I would like to highlight our visit today. My daughter, 10, had to have two teeth pulled to make room for her permanent teeth to drop down. She was very nervous about the procedure, especially the novocaine. Dr Ball was patient and allowed my daughter time to come to grips with the needle situation (major needle phobia here). She was even and firm enough, yet gentle and supportive, and didn’t let the situation escalate. I would hands down recommend this practice, without reservation.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for taking the time to write this thoughtful review, Jessica! We really appreciate your kind words and hope to continue to exceed expectations. Our staff fridge has a sticker that says "Go the extra mile. It's never crowded." We strive to do just that. Thank you for your support!

Susanne W. Publicada en Google 3 years ago

Experiencia fantástica: Wow- I am so impressed by Dr. Ball and Shady Grove Pediatric Dentistry!  This is such a happy place- great vibe!  Dr. Ball is kind, caring, professional and passionate about what she does.  She is so knowledgeable and routinely goes above and beyond to accommodate her patients. The office is so clean and beautiful, while still being welcoming, engaging and child-centered.  I can't say enough good things!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for taking the time to leave this lovely review, Susanne! We really appreciate it and value our relationship very much. So happy to hear how impressed you were - thank you for sharing this feedback!

troop justice Publicada en Google 3 years ago

Experiencia negativa: Black people, autistic parents-take caution! We were rudely dumped by Dr. Ball because she doesn't do sedation dentistry after 3 years of care. If you look on her website, not ONE black child so it all makes sense. Instead of saying come back to me for xyz, she said through her rep "Nay", find another dentist? I guess she doesn't want "certain" kids in her presence. I said what I said.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

I’m really trying to understand what type of person creates a Google account using an alias to say untrue and vile things just because they didn’t get what they wanted.

I listened to the recorded conversation you had with Nay and heard nothing but an attempt on Nay’s part to be helpful, kind, and courteous. If we cannot offer a particular service in a particular time frame that suits you, your solution is to throw an online tantrum slandering us?

Your account had been placed on “inactive status” in our office after your strange disappearing act a year ago, when you were given a same day appointment after requesting help for a problem, and after arriving, you said you left something in your car, but instead drove off and never returned. Who does that?

From your first visit to our office a year and a half ago to your last just a few months later, your behaviors have been bizarre. Every interaction we have had with you has been memorable for our whole team for a problematic reason. When we called you at your appointment time to check on your whereabouts for an appointment that had just been scheduled the day before, you said you were “just hanging out at home”. We waited into our lunch break to still accommodate you and see your child. No good deed goes unpunished, it sounds like. 3 years of care? You must be dreaming.

What you are alleging regarding our patient population is hurtful and untrue, and you should be ashamed of yourself. You are acting out because you are frustrated. Grow up! We have a very diverse patient pool ethnically, racially, and with regard to neurodiversity.

We are a relationship-based practice focused on preventive care, so we are not a good match for parents who take off mysteriously and are not interested in routine care, but then send a message urgently requesting an appointment at 12:40 in the morning.

The reason you were asked to find another office has nothing to do with your child. It’s you. Writing an online review like the one you wrote is incredibly hurtful because it’s untrue and takes an unfair emotional toll on the sweet and kind people who work in our office and go above and beyond daily. We have an incredible practice with wonderful team members, and we opened during one of the most difficult times in history, 3 months into the COVID pandemic. I’ve learned to be tough when need be. You don’t get to say nasty and false things about us online without a response that states what actually happened.

Drunsic Family Publicada en Google 3 years ago

Experiencia fantástica: Best pediatric dentist in the DMV! It’s where my dentist sends her kids. Need I say more? Customer focused, friendly, supportive and expert staff. Fun, engaging environment. And, my kids teeth have never been whiter. The only dental office I trust with my children. And the kids love it too!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for this great review! We are honored to be your children's new dental home and are glad to have you as part of the Shady Grove Pediatric Dentistry family.

Kelly Anduiza Publicada en Google 3 years ago

Experiencia fantástica: We ended up at Shady Grove Pediatric Dentistry after a bad experience at another dental practice . My child was extremely scared of the dentist at first, but Dr Ball came up with a plan to slowly ease my child back into it. My child is now excited to go to see Dr Ball and her team, and I see a night and day difference from where we started. I’m very thankful for the progress we’ve made, and would highly recommend Shady Grove Pediatric!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We really appreciate this feedback, Kelly! We are so happy we were able to restore your child's faith in dental visits. So many children can benefit from our minimally invasive philosophy, as often times in pediatric dentistry, less is more.

Deniz Koteen Perry Publicada en Google 3 years ago

Experiencia fantástica: I moved my young child (3.5-yr) to Dr.Ball's practice after hearing good things from a family member. We had a great first appointment. Everyone in the practice was attentive and full of information. The whole visit was like a spa day for the little one because they thought of everything to make children comfortable and welcome. On a separate note, the practice is neurodivergent-friendly, which you can see from their intake forms and their experience and knowledge. I was super happy leaving the visit and will be moving my older child to this practice as well.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for this thoughtful review, Deniz. We really appreciate your taking the time to share your positive experience, and we look forward to your return with your older child as well.

Dianez Pilon Publicada en Google 3 years ago

Experiencia fantástica: Another 5 star review to add to the pile. The staff is attentive. The office makes going to b the dentist fun and they did a thurough examination of my 3 yr old sons teeth. They found two spots that could turn into cavities, so I'm grateful they caught them.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for this praise, Dianez. We really appreciate hearing parents' feedback on their child's experience to our office. Seeing your pediatric dentist should be fun :) Glad to have you and your 3 year old in our practice.

Amy T Publicada en Google 3 years ago

Experiencia fantástica: Dr. Ball and all her staff are seriously the best. We drive over an hour to visit her office because she always goes above and beyond to meet our childrens’ needs. She has a minimalist approach and excellent discretion for dental health and is a natural at comforting children (and parents!), working swiftly and thoroughly, and being a genuinely amazing person. Her office is very clean and organized. I never thought my daughter who was absolutely terrified of the dentist would actually look forward to going, but thanks to Dr. Ball and all her amazing staff, it’s a breeze. Thank you Shady Grove for all you do!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Wow, we are so overwhelmed with gratitude for this touching review. It's feedback like this that motivates us to continue striving to provide that minimally invasive compassionate care that is needed in the world of pediatric dentistry. We are so glad that we helped your child overcome her fear of the dentist and will do our best to always keep it that way.

Wandana Nand Publicada en Google 3 years ago

Experiencia fantástica: The moment we set foot in the office we were welcomed by the staff. The waiting area is clean and tidy with plenty of toys to distract the kids. Dr. Ball and her hygienist were friendly and engaging with my boys. It was a very thorough appointment. I highly recommend this office to anyone looking for dental care for their kiddos.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you very much for taking time to leave this lovely review of our office! We are grateful you have entrusted your children's oral care to us and look forward to many more happy visits with your boys.

David Kim Publicada en Google 3 years ago

Experiencia fantástica: We took our not-yet-three-year-old for her first-ever dental visit today, and couldn’t have been more pleased with the overall experience. Dr. Ball and Kayla (who did the cleaning) were so kind and welcoming, and put our daughter right at ease. They also took the time to answer all of our questions, and flagged a few issues that we’d be able to monitor over time. We expected to have a good visit based on the glowing reviews on here, but Dr. Ball and her team managed to surpass even those lofty expectations. Our daughter asked if she could go to see Dr. Ball again tomorrow, which pretty much says it all!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We are so thrilled to hear this wonderful feedback, David! Thank you for taking the time to write a detailed review and include the cute photos. We love these types of first visits. It's such a joy for us to introduce children and their parents to the world of gentle and compassionate pediatric oral health visits. Thanks again for sharing your experience!

Christine Publicada en Google 3 years ago

Experiencia fantástica: Love! I brought my baby for a FIRST dental check and Dr. Ball and her team were great. It’s an all digital office, and very baby, kid, and parent friendly. I believe in trusting my baby’s dental care to a specialist. Just a lot of thought and care all throughout the office, and Dr. Ball is AMAZING! She really took the time to give us good information and I came away with the tools to take care of my baby’s teeth!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for this truly touching review, Christine! We love baby visits and feel so honored you chose us as your little one's dental home. Thank you for taking the time to leave this feedback and the cute photos.

Marina Martinez Publicada en Google 3 years ago

Experiencia fantástica: What a wonderful kids dental office! We were nervous to switch form our previous office due to insurance changing but this place was absolutely amazing. Wonderful, welcoming and friendly staff, clean facility. My 6 year old daughter loved her visit!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for taking the time to write this lovely review, Marina! We are so happy to hear this positive feedback and feel honored to have you join the Shady Grove Pediatric Dentistry family.

Natália Cestari Moreno Publicada en Google 3 years ago

Experiencia fantástica: Dr Bana Ball is really amazing. She knew how to deal with my daughter's fear by creating a calm and trusting environment. She was incredibly sweet and thoughtful to assist my daughter in her two teeth extraction. Her office is beautiful and prepared to receive children. Dr Bana Ball's employees are also super attentive and caring. Our experience was really surprising. I thought tooth extraction would be traumatic but my daughter was reassured by Dr Bana Ball's excellent work. I highly recommend her. She is an incredible professional!!!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for this heartwarming review, Natalia! We get such joy and satisfaction guiding nervous children through procedures that can be scary and traumatic, and make it so that children can stay calm, relaxed, and feel proud of themselves for being brave and accomplishing a difficult task. We really appreciate your taking the time to share your experience!

Zaneta Forson-Dare Publicada en Google 3 years ago

Experiencia fantástica: Fantastic experience with both kids, no tears and no stress. The whole team is amazing. The office is very child friendly and this fostered a sense of happiness from the moment we walked in. The health guidance they give is very helpful, evidence based and informative. I would recommend this office 100 times over. Dr Ball is really wonderful. Best dentist experience ever!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for this heartwarming feedback, Zaneta! It especially means so much coming from a fellow healthcare professional who treats children. We really appreciate your taking time from your busy schedule to leave this online review!

ELLA DERMINASSIAN Publicada en Google 3 years ago

Experiencia fantástica: Bana Ball is AMAZING!!! I’m a dentist myself but I don’t like doing major dental work on my own children. Dr. Ball was the first person I called when one of my children needed invasive dental treatment, and I couldn’t be happier with the outcome. She is happy to have parents in the room and my child LOVES going to see her. In addition to the confidence I have in her dental skills, Dr.Ball’s office is ADORABLE! Thank you for taking such great care of us!!!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for this glowing review, Ella! It is an honor to care for the children of my dental colleagues. Thank you for placing your faith and trust in me and my team.

Lena S. Camara Publicada en Google 3 years ago

Experiencia fantástica: Shady Grove Pediatric has the sweetest and best people, from the receptionnist all the way to the doctor. They also take great care of our princess, and are open to questions and give us great advice on how to care for our little ones teeth. Highly recommend this place for your children

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you very much for this sweet review, Lena! We love helping parents take care of their little one's teeth. Thank you for trusting us with your princess!

Britny Hall Publicada en Google 3 years ago

Experiencia fantástica: Dr. Ball and her team were so kind and professional! I brought my two year old in after she lost her top front tooth during a fall and was nervous how she would react to the exam. She was so comfortable from the moment we walked in and had the best experience. We plan to return and bring our older daughter back for regular care. Highly recommend Shady Grove Pediatric Dentistry!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for this lovely feedback, Britny! We really appreciate your taking the time to share about your experience and are happy to welcome you and your children to the Shady Grove Pediatric Dentistry family.

Alexis Medina Publicada en Google 3 years ago

Experiencia fantástica: I just visited the office recently for the first time with my daughter and I absolutely loved it. Everyone was so welcoming, friendly and patient. The office was super clean, updated and let’s not forget how amazing the dentist was. Im really so happy I found this dental office.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Hi Alexis! Thank you so much for taking time to share about your experience! We really appreciate your kind words and are very happy also that you found us.

Catherine Ma Publicada en Google 4 years ago

Experiencia fantástica: Dr. Ball is very friendly and helpful as well as her staff. I was surprised my 6 year old girl did not cry at all for her first dental visit. Highly recommend!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We truly appreciate the kind words, Catherine, and we thank you for entrusting us with your daughter's care. We are all about happy dental visits!

Nilufar Gylyjova Publicada en Google 4 years ago

Experiencia fantástica: We requested to see us at a short notice and Dr. Ball with her team were very kind to make it work. It was our toddler's first visit to the dentistry and the experience was amazing. The staff was warm and welcoming that immediately reduced the fear and anxiety for both of us. Dr. Ball took the time to make sure that my child is comfortable and cooperative. Overall the dentistry experience, office environment and team was so positive that our child did not want to leave :) . We are so happy we are going to be your customers for the years to come! Thank you for all your care!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you very much for providing this feedback, Nilufar. We try our best to make the toddler dental office experience as positive as we can, and we appreciate you taking the time to leave this review. We look forward to many more pleasant visits in the years to come!

Yuqing Sun Publicada en Google 4 years ago

Experiencia fantástica: Took my daughter to there for her 1-year dental appointment. Very nice place, almost zero waiting time, I like their no paper policy, make everything simple and easy. Everyone was just so kind to my baby, they don’t rush to have things done, instead gave her enough time to relax and try to make her happy. Would definitely recommend this place to my friends. Also I want to say Dr. Bana has a very beautiful voice and she sang a lullaby that calmed my daughter down.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you very much for this lovely review, Yuqing! We are so glad your brought your baby to us to establish a dental home for her at a young age, and thank you for the compliments on the singing!

srirampavankumar tankasala Publicada en Google 4 years ago

Experiencia fantástica: Its been a wonderful experience for my kid. He really want to come back for his next visit and will also bring my daughter for her first dental check up. Dr. Ball and her staff is very friendly and has my son very comfortable.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for this lovely feedback! Your child's enthusiasm today brought us such joy, and we can't wait to have him come back and also meet his sister. Thank you for taking the time to write a review. We really appreciate it.

Afton Alvarado Publicada en Google 4 years ago

Experiencia fantástica: CHILD FRIENDLY! CLEAN! AMAZING STAFF AND DOCTOR! I am so amazed by this office. They knew exactly how to care for my daughter at her visit and I love their method they use for young children when Cleaning teeth. I was educated on many things and given advice that I needed. From the moment you walk into the waiting room, I felt so at ease. I would definitely give this office more than 5 stars if I could. Great Job to everyone at Shady Grove Pediatric Dentistry!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for taking the time to write this awesome review, Afton! We appreciate the affirmation that our approach for little ones is well received and that you felt the visit was informative. We look forward to many more positive visits in the future.

Nicole Lovett Publicada en Google 4 years ago

Experiencia fantástica: Highly recommend! Dr. Ball and the front office staff were all very kind, helpful, and great with kids. We did not feel rushed, and Dr. Ball really took the time to answer all of our questions.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you for leaving this great feedback, Nicole. We feel it's really important to take the time to make sure the kids and parents always get all of their questions answered. We appreciate the review!

Amy Molino Publicada en Google 4 years ago

Experiencia fantástica: Wonderful practice! Clean office with updated equipment. Friendly and knowledgeable staff that always go above and beyond! Also very easy to communicate with the dentist to answer questions that may not need an appointment.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you very much for taking the time to write this review, Amy! We are so glad that you can see and are publicly sharing how we go above and beyond. We really pride ourselves on great communication as well. We feel that this is one of the main things that makes our office stand out, and we are so happy that you recognize and appreciate this. Thanks again for sharing about your experience!

Emily Cooper Publicada en Google 4 years ago

Experiencia fantástica: Wonderful! Everyone is very friendly and welcoming. I loved the way they engaged with my son. He was given so many choices for is care. What flavors? What color sun glasses? What flavor sugar free lollipop? Even a prize at the end! The doctor explained everything to me and took her time. We will definitely be back and recommending to all our friends and family.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for this awesome review, Emily! We strive to make dental visits fun, engaging, and informative - for children and parents alike. We welcome parents to be present the entire time, so they can witness for themselves just how we interact with children to make sure they feel comfortable and create a positive association with oral hygiene and dental visits.

Julia Publicada en Google 4 years ago

Experiencia fantástica: From booking my appointment, up until our exit out of the office, Dr. Ball and her staff were amazing. It was our little one's first dentist appointment - and he loved it so much that he's been raving about going back for his next visit. Thank you again - Krista, Yolanda, and Dr. Ball!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

You are so welcome, Julia, and thank you very much for taking the time to share this feedback. We are so glad to hear your little one is raving about coming back - we look forward to your family's return visit.

Bethaney Escaravage Publicada en Google 4 years ago

Experiencia fantástica: We went to Shady Grove Pediatric Dentistry to get a second opinion on how to handle a cavity. Dr. Ball sat down with us and really listened to what was going on. She took new images and came up with a more customized and innovative treatment plan that was not offered elsewhere (e.g, Silver Diamine Fluoride and SMART filings). Her facilities are wonderful and clean and we are so glad to have found Dr. Ball!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We are so happy and grateful to hear this feedback, Bethaney. Our entire mission revolves around providing minimally invasive and non-invasive treatment methods for cavities, since we are well aware of how unpleasant traditional treatments can be, especially for children. We are very glad you found us as well.

Christine Kim Publicada en Google 4 years ago

Experiencia fantástica: I want to give 10 out of 10! All the staffs are super nice and patient to the kids. My son is 3.5 years old and he doesn't get scared of going to his dentist appointment while he used not to.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you very much for your enthusiastic review, Christine. We are so happy when we are able to help children overcome their fear of dental visits and turn it into an enjoyable experience for them!

Kristy Sangalang Publicada en Google 4 years ago

Experiencia fantástica: There are so many amazing things to say about this practice that I'm not sure where to begin! First, you can stop searching for a pediatric dentist and just call Dr. Ball's office to make your first appointment! You won't regret it. My children first saw Dr. Ball in August of 2021. I chose her practice based on their COVID policies as one of my children is high risk and has a congenital heart defect. My first interaction was with the AMAZING and KIND Krista. I asked her a million questions about their safety protocols and she explained every detail to me to ease my mind. I explained our situation regarding my 11 year old son and his health issues that caused him to be high risk and she eased all my fears. She also made sure that the staff was aware that my son was apprehensive about the appointment due to his fears of contracting COVID. They could not have been nicer or more understanding. At our first appointment, Krista greeted us with smiles, a temperature check, and hand sanitizer! During their cleanings, the hygienist explained everything to the kids and answered all the questions my son had. I was very concerned that my son would have cavities due to not seeing a dentist during the pandemic and as he had issues when he was younger with getting cavities very easily. To my surprise he was cavity free, BUT my youngest (age 6) had several issues. I was nervous because we had not had any issues with her teeth in the past. Dr. Ball calmed my fears and as a mom herself knew this was stressful for me and reassured me that they would provide the best and most gentle care to my daughter. After the visit, I realized that Dr. Ball's office was out of network and even though I LOVED the practice I decided to go to another dentist to see what the cost would be for the treatment for in network. BIGGEST MISTAKE ever. I left that dentist office in tears due to how they treated my daughter and did not follow COVID protocol at all. I called Krista at Dr. Ball's office the following day and told her that no matter what the cost would be we wanted to come back to their practice as we knew Dr. Ball would give our daughter the best gentle and non invasive care possible. They welcomed us back with open arms! Krista then explained every detail of our insurance plan and if there was ever something that was not covered, their office would work with us. My daughter just finished her second procedure this morning and did great. You know the dentist is amazing when the child wants to go to sleep early the night before so it will hurry up and be time to go see Dr. Ball! Another thing you will quickly notice about the staff is that they are a team and they work well together which is felt by the patients and families. Dr. Ball is very passionate about making the dental experience as pleasant, calm, and fun as it can be! As another google review said, the only thing I would change is that if Dr. Ball could also be my dentist! If I could give this practice 10 stars I would :)

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Wow, Kristy, thank you so much for taking the time to write this detailed glowing review! We love you and your family, and we are so happy you chose to return to our office after seeing the difference in the care and customer service we provide. All members of our small team take great pride in how warmly and respectfully we interact with the parents and children who choose us as their pediatric dental home. We appreciate the thoroughness with which you shared your experience and hope to grow with more families just like yours!

Jackie Hebert Publicada en Google 4 years ago

Experiencia fantástica: This past Saturday, my 3 year old son got hit in the mouth with a swing, resulting in the fracturing of two of his upper front teeth. My husband and I reached out to at least 30 pediatric practices to see if they could attend to him considering this was an emergency. Only two dentist got back to us and even after viewing the photos we took of his mouth, told us we had to wait until Monday in order for them to see him. We contacted Dr. Ball's emergency answering machine at around 10p that night. The next day we were so desperate we ended up taking him to the ER. While waiting to see a doctor I received a text from Dr. Ball. At first I was hesitant to return her text assuming she would tell us she wouldn't have availability until Monday but I figured we had nothing to lose since the ER didn't have a pediatric dentist on call. So I reached out and after asking a few questions and looking at the photos of his injury, she said that he would need to get his teeth extracted immediately. Dr. Ball and her assistant offered to come in on a Sunday and perform the procedure. Because we were out of network, Dr. Ball worked with us to come up with a price that was more than reasonable. My son and I arrived at her office a little after 10am and we were in and out in less than an hour. I can't tell you how grateful I am to have found someone so compassionate and truly gifted at what she does. Not only is Dr. Ball an excellent dentist she is an even more exceptional human being. The next day I switched insurance companies so that my son's future visits would be covered under her. My only complaint is that I wish she did adult patients as well.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for sharing your experience throughout this emotional and traumatic event, Jackie! While the circumstances under which we met were far from ideal, we are glad we were able to help a fellow parent in their time of need. Just as we ourselves have relied on the kindness and compassion of others in our own desperate moments, we believe in paying it forward and living by The Golden Rule.

Natasha LR Publicada en Google 4 years ago

Experiencia fantástica: Highly recommend this practice! Dr Ball and her staff are very friendly and attentive. From the moment we walked in until we left we felt welcomed and well cared for. My 4 year old said it was “the best!”

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We are so happy to hear this excellent feedback, Natasha! Thank you very much for sharing about your experience!

Erika Carozza-Caviness Publicada en Google 4 years ago

Experiencia fantástica: We took our two daughters for their appointment and we’re absolutely blown away by the thoughtfulness and care of the entire staff. Our smallest daughter is special needs and we were dreading the visit because she can be extremely uncooperative. They were so sweet and patient— consummate professionals and knowledgeable. The overall experience was terrific. When I was younger I remember hating the dentist office. It was nothing like this place. The doctors were not personable, patient, or caring. The experience left such a deep-seated fear and trauma that I still carry today. I can confidently say if we continue taking our girls to this office, which we will, they will not suffer from the same negative stigmas that so many of our generation have carried with us about dentistry. They will love it. That’s important.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for this truly heartwarming review, Erika! Reading this gave us chills and almost brought us to tears. We are so glad to know how impactful our office can be in the lives of children and their parents. We deeply appreciate this public acknowledgment of our team's efforts to provide the best experience possible. Thank you!

April Linder Publicada en Google 4 years ago

Experiencia fantástica: Dr. Ball and her team are superstars! They made the entire process seamless and easy, starting from scheduling, to online forms, to my 15 month old son’s first dentist visit! Thank you for everything!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thanks so much for taking the time to leave us a great review, April! We really appreciate the positive feedback.

Candice Anderson Publicada en Google 4 years ago

Experiencia fantástica: I brought my 4 years old to Shady Grove Pediatrics Dentistry for her fist dental appointment. I was nervous on how this visit was going to go but it went way better then expected . When we in the receptionist was very welcoming and my daughter was instantly comfortable. When we went to the back Dr Ball and her assistant were so nice and my child let them clean her teeth and floss. She left her appointment very excited about her teeth and is actually excited to brush and floss all the time. She's ready for her next appointment. I was very pleased with the whole visit from start to finish.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We are so happy to read this review, Candice! We are thrilled to hear about the enthusiasm for brushing and flossing that resulted from your daughter's dental visit. Thank you for sharing about your experience, and we look forward to seeing you next time.

Melissa Darr Publicada en Google 4 years ago

Experiencia fantástica: Dr. Ball and her team are awesome! I had heard from a Facebook Mom's Group that she was amazing and she lived up to the hype. The whole experience was wonderful. They are extremely COVID safe, which was reassuring since my little dude is still too young for a vaccine and would be mask less during his checkup. Everyone in the office was warm, kind, and didn't rush us. The whole office also treated him like an actual person with thoughts and feelings of his own, which doesn't seem to happen often with this age (2.5 years). My son absolutely loved his first visit to the dentist! This was the first medical appointment where I'd ever had a Doctor refence things I had put in the forms they had you fill out, I wish Dr. Ball could teach this skill to every Doctor! I also didn't have to re-fill out any forms when I got there which was super nice to not have to juggle all the things while also filling out forms. All in all, an amazing team and we are looking forward to coming back time and again.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Wow, thank you so much for this feedback, Melissa! We are so glad to hear we lived up to the hype and were able to make such a positive first impression. Thank you for also pointing out that asking all our patient families to fill out all forms electronically prior to their arrival makes the visits go so smoothly. We can be fully prepared with the info provided, and you can just walk in ready to be seen, without the hassle of completing forms while keeping an eye on a little one. It's a win-win. We look forward to many more happy visits and watching your little dude grow into a big dude :)

Sheena Green Publicada en Google 4 years ago

Experiencia fantástica: I took my son here for a consultation. The staff is great, professional and friendly. No issues scheduling an appointment. Dr. Ball is great. I was really impressed how so calm and patient she was with my son examining him which in result calmed him as well. This was our first visit, but I could tell they really care about their patients. They make you feel like family. Great practice! Definitely will recommend.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

We really appreciate your kind feedback, Sheena! We truly do care about our patients. Thank you for noticing and thank you for sharing this observation publicly, so others who are looking for a pediatric dental home for their child(ren) may find us as well.

Renee Mayo Publicada en Google 4 years ago

Experiencia fantástica: I discovered Dr. Ball through a Facebook mom’s group. She came highly recommended by members and having just completed my first visit with my son, I understand why. At her practice, Dr. Ball truly puts children front and center. Everything about her office is intentionally designed to make a child’s dental visit a positive and fun experience. From the child size doors to the oversized chalkboard where names of friends (patients) appear, help make children and their families feel welcomed and valued. The office design matches Dr. Ball’s warmth and friendliness. She patiently explained each step of the exam to my son and listened to his concerns which helped put him at ease. She also addressed my concerns, throughly answering all my questions. Overall, Dr. Ball and her team provided a great experience for my family. I’m so happy that we found her.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Wow, Renee, thank you so much for this glowing review! We are absolutely thrilled by this thoughtful and detailed description of what you experienced in our office, and we are also so happy that you found us.

Bonnie Monnier Publicada en Google 4 years ago

Experiencia fantástica: Dr. Ball and all of the staff at Shady Grove Pediatric Dentistry are an absolute dream team! They make sure our child feels comfortable and treat him with kindness and respect. As parents, we are throughly informed on treatments and know all of our questions will be answered thoughtfully. Without a doubt the best dental experience we have ever had.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so much for this amazing review, Bonnie! We really strive to treat all children like we would want our children to be treated, and the same goes for parents. We aim to follow "The Golden Rule" in our interactions with our patients and their caregivers. Thank you again for sharing your experience.

Shannika Brown Publicada en Google 4 years ago

Experiencia fantástica: My family and I loved our first, and not last, visit. This was my daughters first dentist appointment. She was so comfortable, had fun and happy. As soon as you walk in, you’re greeted by a very kind Krista. The decor is wonderful, great job Dr. Ball. The staff is so welcoming and friendly, just as well as the doctor. Yolonda has such a sweet voice and directed my child so well through the process while making it fun. Dr. Ball was lovely, gentle and very informative. Lastly I called back, after my visit, to get school forms signed for my daughter. Krista sent them over promptly and that was a major help. Overall we had a wonderful experience. I highly recommend. Krista, Yolonda, & Dr. Ball, thank you for making this such a great visit. You all do wonderful work.

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you so very much for this awesome review, Shannika! We are thrilled your experience in our office was so positive. We look forward to many more great visits!

Michele Nash Publicada en Google 4 years ago

Experiencia fantástica: I can’t say enough good things about Dr. Ball and her staff! Everyone is so friendly from the minute we walked through the door. The office is beautiful and so clean! It was my daughter’s first dental visit, and it could not have gone better. We were worried because pediatrician visits are such a nightmare! So many tears involved. My daughter is so shy, but Dr. Ball worked her magic, and before we knew it, they were singing Frozen together! She truly takes the time to get to know her patients. Definitely no rushed feeling and social distancing is taken seriously. We will definitely be back, even with our long commute from Baltimore!

Shady Grove Pediatric Dentistry: Dr Bana Ball
Shady Grove Pediatric Dentistry: Dr Bana Ball

Thank you very much for this awesome review, Michele! We strive to provide a really positive and safe environment where young kids can feel at ease and enjoy their dental visit. We love making new little friends, especially ones who sing Disney songs!

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