Aspen Dental - Greensboro, NC

Experiencia fantástica: Did an excellent job, fast and effective with no issues!

Experiencia negativa: The receptionist was very unprofessional, she chased a patient out of the office to cuss and argue over a simple misunderstanding. Highly unprofessional and it was her fault for not taking all the information down. I suggest another location but not this one in Greensboro.

Experiencia positiva: Hygienist was very thorough in cleaning my teeth. She also explained everything She was doing.

Experiencia fantástica: I appreciated the quick response to appointment request. The staff - Aldon, Receptionist, Front Office Mgmt and of course the Dr… exceeded expectations. Thank you!

Experiencia fantástica: They did a great job. Highly recommended.

Experiencia fantástica: Dr. Lazaro is an excellent doctor. Painless extraction and very caring. All of the staff was professional and very kind. They all tended to my concerns with respect and care. I would highly recommend!

Experiencia fantástica: Everyone there was really nice and helpful.

Experiencia fantástica: I have had my tooth pulled by them in the past. They were very professional and nice to work with.

Experiencia fantástica: Aspen Dental was a great place to go. The staff were very friendly and professional. I loved how they worked with me in the financial department to set up affordable payments.

Experiencia fantástica: I have NEVER been treated so well. I am a 76 year old woman and I am getting ready to have extensive work done and my anxiety is off the charts. Sammi called me before my consultation to put my fears at rest and at my consultation, she provided me with all the information the procedure would entail. She went over all the details on the financing and assured me that I did not have to be anxious about the procedure because she would be there to help me with all my anxiety. My anxiety is better and I’m sure I will be put at ease during and after. Dr L put me absolutely at ease explaining every step of the process and gave me 100% attention and never rushed. I am sure Sammi and Dr L will continue to take good care of me. Thank you, Sammi for keeping me from jumping ship and swimming far far away. And I can’t swim.

Experiencia fantástica: Thank you to Aldon and Dr.L for making my procedure comfortable!

Experiencia fantástica: Dr. Lazaro and Aldon were both amazing! Took time to thoroughly explain my X-rays and the best approach to maintain good dental health. Highly recommend!

Experiencia fantástica: Great care and concern by Dr. Lazaro and dental assistant Kyra. I'm very pleased with this Aspen office.

Experiencia fantástica: Kyra, Kailey, Ms Sammie were the best ever. From beginning to end, I had nothing but royal treatment. They were prompt in appointments . The dentist made me feel honored and so proud. The maker of the teeth (JJ) did a superb job. Thanks Aspen battleground, you are the best.

Experiencia fantástica: Great experience with Aspen Dental! The dentist was very kind and knowledgeable. Dr L took the time to explain my options. The entire staff was welcoming and helped eaze my anxiety. Special thanks to Aldon for going above and beyond to get me seen today. Truly appreciated and highly recommended.

Experiencia fantástica: Nice staff and informative. Good location

Experiencia fantástica: Excellent service! Dr. Andrew Rizkalla and Bayleigh were wonderful! Made the oral surgery a breeze!

Experiencia fantástica: The staff was absolutely amazing!! Special shout out to Sami!!! She took the time out to really put a smile on my face!!! Sami keep being who you are you know how to make people feel great even when they feel like there is no hope for a beautiful smile!!!!! Also thanks to Aldon for keeping that smile alive!!!! And thanks to the Doctor for his friendly and caring attitude!!!!

Experiencia fantástica: Dr. L was thorough, professional, and took the time to explain everything clearly, which made the visit feel comfortable and reassuring. The dental assistants—Aldon, Krya, and Kailey—were all amazing. They were gentle, attentive, and made sure I was comfortable throughout the cleaning. Their professionalism and friendly attitudes truly stood out and made the appointment go smoothly. Sami, the office manager, was also wonderful. She was welcoming, organized, and made the check-in and check-out process seamless.

Experiencia fantástica: I recently had a visit at Aspen Dental in Greensboro and had an amazing team of girls that assisted me from the time I walked in to the time I left. Thank you so much to Aldon Kyra and Kailey the dental assistants and Sami. I greatly appreciate you ladies. I’ll see you in 6 months ❤️

Experiencia fantástica: Nikyra, Kailey, Aldon & Dr. Lazaro were all the best!! I was running late this morning after dropping off the kids at daycare and they held the appointment for me! Very rare to find that these days. My cleaning was quick & efficient and the doctor was very gentle. Will definitely be coming back!

Experiencia fantástica: It was nice looking forward to going back

Experiencia fantástica: I always have a good experience when coming to this clinic but I would like to give a very special shout out to Kyra, Aldon, Kailey and Dr.Lazaro! They were so kind and helpful and the reason I will be going back! Thank you guys!

Experiencia fantástica: Thank you to the staff for making my mom’s appointment great! She had been fearing visiting the dentist but she was relieved after her first visit. Aldon and Kyra explained everything really well and Dr. Lazaro made her so comfortable !

Experiencia fantástica: My name is Angela Taylor-Hughes and I had my first visit with Aspen Dental yesterday. It was a great experience. The staff was exceptional. Courteous, professional and knowledgeable. The doctor was precise and inspired confidence in my treatment and his recommendations. I look forward to returning there for my care.

Experiencia positiva: The assistant and staff were good and was glad to be fitted in. Respect to all.

Experiencia negativa: Due to a known infection, the local anesthetic given did not provide any relief. My procedure was incredibly painful. An antibiotic should have been dispensed prior to my procedure. Also the managerial dentist left the office during my procedure and was not available when the associate doing my procedure needed help. Overall a most unpleasant experience.

Experiencia positiva: Good quality work and friendly atmosphere!!!

Experiencia fantástica: Wonderful staff and same day denture repair. The ease of booking an appointment and the customer service from start to finish was outstanding.

Experiencia negativa: My first visit was fine cleaning x-rays not a big deal the next visit. I was there for 45 minutes. Nobody came out to say hi. Nobody said it’ll be a little while the doctors running late nothing. Reschedule the visit for the next week was called on the day of the appointment to come in early because they had a cancellation came in early. Adjusted my day only To be told, can’t do anything gotta get rid of the abscess first, and you need to go to another office to have work done for a root canal. So far, I’m not impressed with Aspen Dental.

Experiencia fantástica: Staff, hygienist and doctor were so friendly, knowledgeable, and extremely helpful. I felt very comfortable and informed every step of the way.

Experiencia negativa: The doctor that was working on my mom,she broke both my mother teeth off in her mouth.my momma going to get her money back from them.she said she never want to go to them again.am haw to find my mom a oral surgery

Experiencia fantástica: Best experience! Kailey, the dental assistant, perfect and very informative. Office Manager, Sami, very friendly and gets the job done! I was completely comfortable, and more motivated on my teeth journey. I can’t forgot the dentist and the hygienist as well! 10/10

Experiencia negativa: Constant text x3 to confirmation of appt responded each time and spoke to rep at the number given in the text who keep saying I was confirmed. Finally called the office to see why I keep getting the text and they informed me due to not calling the office, even though that number was not listed to call, my appt was cancelled. Had to call another dentist firm to get an appointment with them 2 days away to fix a chipped back molar. Very poor customer service and very rude staff answering the local phone.

Experiencia fantástica: I want to say a huge thank you to Sami, Sydney, and JJ for their positive attitudes and responsiveness while I was going through a dental emergency on Christmas Eve, no less. I called first thing in the morning and Sami reassured me that they would be able to help me so I didn’t have to suffer through the holidays. They were able to get me in quickly and JJ was able to perform a true Christmas miracle (in my eyes) and make an immediate repair. I am so grateful for the team, their quick action, the kindness and reassurance they showed me when I was overwhelmed and worried. I highly recommend giving the a chance and letting Aspen Dental and the amazing team at the Battleground location see to your dental needs!

Experiencia negativa: I made app on 10:00 and came in 9:50. It’s 10:40 now and I’m still waiting

Experiencia negativa: This bz and/or location has the tendency to change and/or cancel your prior-made and confirmed appointments without your knowledge nor contacting you about it. You don’t find out until you actually arrive there with the appointment you had in mind. This has happened to me at least twice! … Twice! It has proven to be very frustrating; valuable time has been wasted and lost. You do receive decent dental care here when the appointment is actually honored, but it now feels like it’s going to be such a chance gamble if I’m going to actually receive any care each time I come in with the last designated time in mind for the appointment. I’ve told them calmly but clearly that if this happens again, I will be going to another dental provider. I have to take valuable time off work in order to come to the dentist. 6+ months later: I have cut ties with Aspen Dental, and now so much happier with **Triad Dentistry** . THOSE people are Amazing! They keep your appointments and those people feel like friends/family. They give excellent care. I love seeing them. To Aspen Dental: Quit pulling the shady bz practices and the un-professionalism. I simply cannot recommend you.

Experiencia fantástica: Very nice and very informative. Was dedicated to get me the help I need.

Experiencia fantástica: I was literally having a nervous breakdown and they all stepped in and help some type formal fashion thank you all never know when you're needed

Experiencia fantástica: For my first time coming it was very quick and simple

Experiencia fantástica: Experience was great very friendly and caring staff

Experiencia fantástica: I had anxiety going into the appointment however, the knowledgeable and friendly staff put me at ease immediately. It was a great experience and I’d highly recommend this office.

Experiencia fantástica: Wow!! Aspen Dental is Awesome. My experience and the very first time that I have been a patient at Aspen Dental in Greensboro NC, my experience was simply wonderful! I can't believe that it is possible to have this kind of an experience in a dentist office. I recommend Aspen Dental % to everyone. The reason why Aspen Dental is just simply Awesome: The receptionist is soft spoken, polite and professional. The nurse taking the ex -rays was skilled and showed care and concerned. The doctor was right on time. The doctor I believe is the number one reason Aspen Dental has such an Awesome staff. And last and moreover; Sam does the financial side and schedule the procedures. Sam, oh yes Sam, yes yes there is Sam. Sam move things to the right and make it happen.. thank you God I want this to work for me at Aspen Dental.

Experiencia negativa: I was unnecessarily kept in a room attempting to find a new way to charge me money when all I was doing was bringing in my dentures for a replacement which is under warranty

Experiencia fantástica: Everyone was friendly & kind! Explained procedures and payment options where i could afford to pay!

Experiencia fantástica: It was a fantastic first-time visit. Very knowledgeable and compassionate about sharing accurate information regarding my dental health and well-being.

Experiencia fantástica: Everyone was nice. I was Cold Dental Technician gave me a Warm Blanket. My Throat was Dry , My Mouth was Dry. She brought me Water.to Drink Twice. Dentist was Nice, Financial Lady was Nice her Office was Toasty Warm. God Blessed me all Day Today Office was Clean, Great Actmosphere.

Experiencia fantástica: Had a great first visit today. Everyone is so friendly and nice. Will recommend to friends and family

Experiencia fantástica: My dental tech was extremely nice and professional

Experiencia fantástica: I have a great experience and would recommend Aspen Dental to any one.

Experiencia fantástica: Everyone was very professional. All questions were answered. Dr. Lazaro was absolutely amazing along with the other staff. They were friendly and understanding. I recommend them 10/10.

Experiencia fantástica: I'm nervous with dentists but everyone made me feel safe and cared for.

Experiencia negativa: I was very pleased to find Aspen willing to accept me as a new patient in an emergency situation. With a broken tooth, I was in pain. I was immediately worked into the schedule where I found that I was not being seen for my immediate concern. I was xrayed, and scheduled for service. But, I first had to pay over $2000 for the services to be rendered. My first appointment, nothing more than a cleaning. Second appointment, a filling, which I had to go back because the filling was set too high and I couldn't close my bite. My third appointment, was to fix the original,emergency, issue. Which, I again had to go back because of exposed nerves on the ultra thin glazing of filler over the tooth. With another two weeks of pain from my second appointment, I was scheduled for an extraction of a tooth that originally had zero issues. So, over $2000 in and I am left in excruciating pain and a missing molar. But the staff was super nice. The image is of a finished product filling.

Experiencia fantástica: My experience at Aspen dental was very successful. The staff was professional and very informative. The atmosphere was warm and comfortable. Everything about my process was explained to me great detail along with upcoming appointments and payment. The three people who assisted me such as the dentist, dental hygienist and the young lady in the billing department was very helpful and patient. I enjoyed going to this dental facility and would recommend it to others.

Experiencia fantástica: Professional and welcoming. Everything about the treatment was explained in detail. Cost was discussed before making future appointments. No pressure. I feel confident I will be getting quality care and reasonably priced. Would highly recommend this office.

Experiencia fantástica: Very nice place. They were very kind, understanding and friendly there! I’m glad I went.

Experiencia fantástica: Enjoyed my overall experience,great team. All the employees are great.I thank Aldon for everything making sure every visit is great

Experiencia positiva: Had to come get a new appliance. When 1st visit was done told to come back next day for new appliance. It went well. Now two days later left side gum swollen and hurts to eat and wear appliance. Want to see Dr. Katy. She was the first Dentist I saw when going to Aspen Dental. I feel more comfortable with her.

Experiencia fantástica: Wife brought in mother in law. Good service. Very patient.

Experiencia fantástica: The staff is absolutely the best!! They meet & exceed my expectations! I would refer them to anyone I know.

Experiencia negativa: First time visiting this place and the Service was terrible no hospitality from the team whatsoever. After they finished checking my mom teeth they told us to wait in the lounge and they said it would be 5-20 minutes. Now it’s been 30 Minutes we are still waiting. I asked one of the employees can she check how much longer she said let me check but she never came back to follow up and just walked past the lounge. I do not recommend this place.

Experiencia fantástica: This was my 1st visit. I was impressed, and to think I spent so much on 2 other dental places, and I was not satisfied, makes me angry. I spent quite a lot of money. Next week this time I will have teeth. They will be seeing me again. I want my smile back. I recommend them highly.

Experiencia fantástica: Put of dental work due to fears. Went in today and had the most comforting & awesome experience. Everyone was kind, patient and explained everything.

Experiencia fantástica: Sweet caring people ! They work with you and care I truly love this place my first encounter here was so comforting

Experiencia fantástica: Today Aldon did an amazing job helping me with my procedure. She made comfortable and made sure all my concerns were addressed. Thank you Aldon till next time.

Experiencia fantástica: Everyone was so amazing and NOT judging, awesome ppl. Kyra, Karla , and Dr Lazaro thank you for being kind and caring it made this easier for me to deal with!!!!!

Experiencia fantástica: The experience was soooo ! Much more than I expected. It was a wonderful experience; and imagine I can associate the word “wonderful” with “dentist “. Everyone was so pleasant and caring from start to finish. It felt like somewhere I want to be and would definitely return. Catering to and for the needs of the customer . Excellent Job!!! Guys!! I will definitely recommend your services to everyone I come into contact with. Bridgette

Experiencia negativa: I was visiting Greensboro for a church convocation. I live in Boston and I have Delta Dental insurance. I searched for a dentist that accepted my insurance and found Aspen. I called to make an appointment at the Greensboro office. because the crown on one of my front teeth fell out. I had the crown and simply needed it reattached. I arrived 7 minutes late. for my appointment I noticed outside of the office a sign that said they accept emergencies. I filled out the forms and waited for about 45 minutes before I approached the desk to ask when I would be seen. I was told it would be about 5 more minutes. When I was taken to the back, I was told I needed to have xrays taken because I was a new patient. I had never been to this office and didn't expect to return since I lived about 600 mikes away. I just had full mouth xrays at my dentist in Boston less than a month before and I knew my insurance would not pay for it. I was told the cost would be waived so i allowed the xrays. I was then moved to another room where I was asked questions that I had already answered on the form I filled out. I was then told the hygienist would come in. I waited for about 15 minutes, then I asked if I could skip the hygienist and see the dentist to get my tooth attached. I was told that my insurance would be checked to see if they could do that and that it might be more expensive than gong through all of the steps. I waited for another 20 minutes, then told them I was leaving. I thought I would be seen as an emergency patient not a patient who would be returning. I don't think "emergency" should be advertised if every patient is treated like they will be back.

Experiencia fantástica: My experience has been a good one. Everyone has been very pleasant on every visit. They made sure I was pleased with my final results. Also, explained everything in detail and made me feel comfortable to contact them if I have any problems in the future.

Experiencia negativa: Made appointment in November after my Periodontist had placed implants for tooth replacement (Abutments and crowns). Received quote for services, and was initially denied dental insurance coverage. Due to change in insurance plan terms, which would partially cover services after Jan 1st, delayed services for approx 2 months. Received new (higher) quote in January, but was told by practice owner that the original quote would be honored. Original quote had dentist in-network, and at a lower cost. After services received in early February, took almost 6 months for insurance to process, as it kept getting denied due to dentist not being properly registered as a provider. Once it was finally processed in July, provider is now out-of-network, causing increased charges. Original quote was NOT honored, and practice refused to make more than a token adjustment to the higher, now out-of-network billed amount. Note that I provided regular follow ups with practice regarding insurance status, starting less than 1 week following treatment. While the actual dental services provided were good, I cannot recommend this office due their billing practices and lack of honoring their promises.

Experiencia fantástica: I really don’t like dentist’s, but Aspen dental in Greensboro make you feel so comfortable that nervous and scared feelings go away. I love their cheery attitudes. I can’t wait to meet Dr. Katy. I started my treatment plan and I can’t wait. They really made a great first impression.

Experiencia fantástica: Nikyra was absolutely great!!!Karia answered in detail what I was looking for in detail Dr Lazaro was very hands on came In spoke to me and I had a very pleasant experience.The staff as a whole get 5 stars. And I will look forward to getting all my dental needs done at this branch Thank u so much and I look forward to seeing u all.

Experiencia fantástica: I brought my dad in after having struggled from a stroke and the staff was so accommodating to my dad and took great care of him. I’m so very appreciative for their kindness and promptness

Experiencia fantástica: Best dental experience that I have ever had in my life, sorry no pics yet will post later at the end ....expert staff allow them & top of the line technicians & the most knowledgeable in all fields of dentistry!

Experiencia negativa: I have new dentures that need a little work on them. They made me an appointment for Friday now they tell me I do not have an appointment. Called was hung up on twice I still do not have A way to get an Adjustment dentures hurt cannot ware them

Experiencia fantástica: My experience was great, my first visit and I'm sure I want to put my teeth in their care. Very nice staff, and the people I interacted with were very gentle . Definitely going back to have work done

Experiencia fantástica: I can honestly give the highest review! I have never felt so welcomed and treated so kindly at ANY dentist office before EVER ❤️ Insurance is so expensive today, and yet I am able to get what I need, every single person is AMAZING! You couldnt meet any greater beautiful kind people

Experiencia fantástica: Once I arrived for my appointment I was with several different people who were doing there jobs at Aspen. Every person I spoke with was very thorough and professional. I appreciated each person being kind and helpful.

Experiencia fantástica: This was my 1st appt with Aspen Dental. Everyone was very professional & informative. The process was fast & they explained your plan of care with you while also including you as being part of the team. I definitely recommend all your dental needs with Aspen Dental.

Experiencia fantástica: You will be successful in finding a great dentist, Dr. Heald, and her team of assistants, if you visit Aspen Dental on Battleground Ave. in Greensboro, NC. I walked away with beautiful, perfectly matched and placed, porcelain veneer crowns on my front teeth, and I am still smiling! The hygienist even added me to her cancelation list. This practice deserves my 5 STAR rating!

Experiencia fantástica: The best customer service I’ve had in years. these guys literally worked overtime to extract my tooth due to the pain I was in, I arrived an hour before closing and the doc worked me in, I’m forever grateful. Highly recommended!!

Experiencia fantástica: I was in excruciating pain and I didn’t know many people since I moved in to the area recently but I needed a dentist who would be able to see me right away on a Saturday as a new patient and a walk in. When I walked in the receptionist could tell I was nervous and anxious… with in minutes of explaining my pain and situation, she made me relax and feel at ease. The scheduler Sammy really made me feel like I was not just another patient but an actual person. What a wonderful change of pace.

Experiencia fantástica: Everybody was so nice. This was my first time going to the Aspen Dental. I was a little nervous but they made me feel right at home. I took the time to explain everything that needed to be done. I would recommend Aspen Dental on Battleground in Greensboro North Carolina

Experiencia fantástica: From the moment I walked in to the moment I walked out I was overwhelmed with kindness.patience compassion and professionalism. On a scale of 1 to 10, this visit was a +25. Pauline was so personable...I've had my teeth cleaned for years...never have I had such a thorough and relatively painless procedure. I definitely recommend this location in Greensboro!

Experiencia fantástica: My experience with the front staff , hygienist, as well as the Dentist was remarkable, I have a fear of Dentist but they made a 68 yr old feel very comfortable, thank you Aspen Dental for your Kindness!

Experiencia fantástica: The dentist explained things very well to me and it really helped me worry less. The staff was great too.

Experiencia negativa: This place makes crappy dentures. I had 4 breaks under the warranty and now out of the warranty they have broken a fifth time. Absolutely ridiculous. It's not like I am eating anything hard. This last time I was eating a burger. Don't waste your money or time on them!!! Jackie

Experiencia fantástica: I have never had such a thorough explanation of my teeth. Very informative and reassuring staff. All the equipment is state of the art. The rooms are tastfully done so that you are relaxed. Thank you, Aspen!

Experiencia fantástica: Had my first appointment there for tooth pain. They saw me quick and were efficient, they really take the time to explain not just treatment but payment options as well!!

Experiencia fantástica: Aspen Dental provides an exceptional level of service with unmatched professionalism. I can confidently say I've never experienced better dental care. Thank you, Aspen Dental!

Experiencia fantástica: Having tooth pain and was no longer able to go to my dentist due to change in dental insurance. This company takes my new insurance and I was able to get an appointment quickly. They were efficient with taking full set of x-rays and diagnosed the problem. They explained the situation and reviewed the cost with payment plan. Glad I chose Aspen Dental.

Experiencia fantástica: Very very nice & professional staff. It was my first time going there but it felt like I've been going there for years. I would highly recommend Aspen Dental to anyone looking for dental care.

Experiencia negativa: Seems like all they care about is your money! And very expensive if you don’t have insurance they don’t even provide a payment plan to help out those without insurance! Also, they were supposed to prescribe me some medicine for an infection that I have in my teeth, cause I need a root canal and after going to the pharmacy twice in two different locations on two different days, they never sent the prescription to the pharmacy so I wasted my time Trying to look for a prescription that was never prescribed to me.

Experiencia fantástica: This was my first time at Aspen, and I was blown away by how informative the staff were throughout my entire visit. I learned new information and feel confident in beginning my treatment journey. They addressed all my concerns and ensured I didn't leave with any uncertainty; I highly recommend them as your primary dental care provider.

Experiencia fantástica: Overall, my first visit with Aspen Dental in Greensboro went well! They took the time to explain all my options and the hygienist did a great job of explaining what she was doing during my cleaning, as well as being gentle. The dental assistant who took my x-rays was also great; she was very personable and friendly! I would highly recommend Aspen Dental to my friends and family!!

Experiencia fantástica: They made me feel incredibly welcome and optimistic about the plan moving forward. Happy to have found a great team! Would reccomend!

Experiencia negativa: we had a deal and then the deal suddenly changed and I was blatantly lied to and nothing was filed with my insurance company because when I got home from receiving the blatant lie bait and switch bullshit, I called and I checked nothing was filed. There is nothing I can say positive about Aspen dental not one single thing zero.

Experiencia fantástica: Wow!! The entire staff is AMAZING!! From the front office to the dental assistants/hygienists, everyone is phenomenal!! And Dr Katy is just SUPERB!!! They truly care about you and your care plan. They include you in everything, make you feel comfortable and relaxed and make sure you're doing ok during and after your procedure. And they are extremely thorough, with EVERYTHING!! If I could give them 100 stars it still wouldn't be enough!

Experiencia fantástica: Aspen Dental Greensboro office staff, while very busy were STILL able to impress this oldster!! First, I called them one day and they were able to see me the next! Past experience with other offices have taken a month or more to get an appointment. They consulted me and gave me great information on their options to help get my teeth in better shape. The services they provide in that one office is soooo much better than having to go to different offices for extractions, implants etc. I could go on and on, but the point is, anyone in the Piedmont Triad in need of dental work should consider Aspen Dental Greensboro.

Experiencia fantástica: Aspen dental is by far the most friendly, and professional dental practice I have ever been. From the time you check in to the dental assistant to the dentist and lab technician. I would highly recommend Aspen dental to anyone searching for a highly qualified dental office. Thanks again!!