Pine Lawn Dental Group
Dental Office
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-16h
- Martes: 8h-16h
- Miércoles: 8h-16h
- Jueves: 8:15-16h
- Viernes: 8h-16h
- Sábado: (closed)
Fotos de Pine Lawn Dental Group
Nuestro comentario desde Best Dentists Club sobre Pine Lawn Dental Group:
Pine Lawn Dental Group es una clínica dental altamente recomendada, conocida por su personal amable y profesional. Muchos pacientes han expresado su satisfacción con la atmósfera acogedora, describiendo sus visitas como cómodas y agradables. El equipo, incluidos los higienistas dentales y los dentistas, es atento, conocedor y está dedicado a proporcionar atención de alta calidad. Los pacientes aprecian especialmente el servicio excepcional brindado por Kalyn y el Dr. Travis, quienes se destacan por su capacidad para comunicarse bien y garantizar la comodidad de los pacientes.
Los pacientes han compartido experiencias que destacan los procesos eficientes en marcha, lo que hace que las citas sean rápidas y sin complicaciones. La limpieza de la oficina y su equipo moderno contribuyen a una experiencia placentera. Muchas reseñas enfatizan la meticulosidad y la suavidad de los tratamientos de higiene dental, que dejan a los pacientes sintiéndose satisfechos y cuidados.
Además de la odontología general, Pine Lawn Dental ofrece una variedad de servicios, incluidos tratamientos de blanqueamiento, atención dental de emergencia y chequeos de rutina, adaptados a las diversas necesidades de su comunidad. En general, la combinación de excelente servicio al cliente, un ambiente acogedor y profesionales capacitados hace de Pine Lawn Dental Group una opción preferida para el cuidado dental.
Pine Lawn Dental Group: Opiniones
Experiencia negativa: 0 starz ! I would never go back i love been going to the dentist since i was a kid im now 31 and very disappointed! They are so unprofessional!
We are truly sorry to hear that you left our office feeling this way. Our goal is always to provide a professional, welcoming environment, and it’s clear we missed the mark for you.
We take all concerns regarding professionalism seriously and would appreciate the opportunity to learn more about what happened. Please contact our office manager at (314) 382-2000 so we can address this with you directly.
Experiencia negativa: Came in with appointment for 2 extractions. At 1hr 40 mins after scheduled appointment I am still waiting for dentist. Ridiculous!
We sincerely apologize for the delay and understand how frustrating it is to wait. While we strive to see every visitor at their scheduled time, our practice is committed to never rushing a procedure or compromising the level of care and attention each individual requires. Occasionally, complex clinical needs can impact our schedule, but providing thorough, high-quality care is a standard we will not lower. We would appreciate the chance to discuss this with you directly at (314) 382-2002.
Experiencia positiva: The place Itself looks like a pretty clean environment. However, the staff is a bit rude and or ignorant because when I get at my appointment earlier like 15 minutes Which was 1 pm People coming in the door after me getting called back but it takes them forever to call me back I didn't get out of there until like 2:43pm when my appointment was at 1pm. I just know to be looking for another dentist here soon. I can't do business with rude people. It's sad that you can't do business with your own kind SMH I just laugh at these people's just to think about how karma works
Experiencia fantástica: My experience at this dental clinic was incredibly satisfying. From the moment I made the phone call to schedule my appointment, I felt welcomed and informed. The team was incredibly knowledgeable and helpful, making the process smooth and efficient. The dentist was also personable and understanding, ensuring that I felt comfortable throughout the appointment. They offer a range of services, including whitening and same-day treatment. I highly recommend this clinic to anyone in need of dental care. The overall experience was fulfilling, and I would definitely return for future appointments. One tip I have is to sign the forms prior to your appointment to expedite the registration process.
"Thank you so much for the detailed feedback and the kind recommendation! We are thrilled to hear that you found our team knowledgeable and our office environment welcoming. We strive to make every visit as smooth and efficient as possible, and we appreciate you highlighting our digital forms as a great way to save time.
Experiencia fantástica: Da’Shaun and Kalyn were very professional and were quick with their job. I would recomend them to anyone!
Thank you so much for your recommendation!
Experiencia positiva: Dr. Mario was great and his assistant. Fast and easy better then the places around our town. Very helpful.
Thank you for the review! We are so glad to hear that you had a positive and efficient experience. Providing helpful, high-quality care to our community is our top priority, and we appreciate you taking the time to share your feedback!
Experiencia fantástica: I love Dr.Travis.He is the best dentist because he cares about his patients and listens to their dental problems.He will fix the problem and have you look amazing.i love the staff,dental hygienist,dental assistants,they are kind,amazing.Kareem is awesome she dental bonded my front tooth.i got my million dollar smile back
Thank you so much for the wonderful feedback! We are thrilled to hear that you feel well-cared for and heard. Providing a kind, supportive environment and helping our patients feel confident in their smiles are our top goals.
Experiencia fantástica: Kaitlyn did a amazing job cleaning my teeth today and made me feel extremely comfortable. Thanks & Keep being yourself.
Thank you so much for such kind feedback! Creating a comfortable environment is one of our priorities, so we are happy to hear that it is recognized!
Experiencia fantástica: Affordable services, efficient processes, and polite staff!
Thank you for your kind feedback! Providing courteous, high-quality care is very important to our team, and we truly appreciate you taking the time to share your experience.
Experiencia negativa: I sat there for 2pm apt and didn’t get seen till 4pm. Dentist didn’t do anything besides look for 5 mins and take pictures . Why would yall make somebody sit for 2hrs with a scheduled apt just to look for 5 mins ? I wouldn’t recommend this place if it was the last dentist available !
We’re truly sorry for the long wait and understand how upsetting and frustrating that must have been. Your time is valuable, and we regret that your experience did not reflect the level of care and respect we strive to provide. We appreciate you sharing this with us and would welcome the opportunity to speak with you directly to better understand what happened and how we can make this right. Please feel free to contact our office at your convenience.
Experiencia negativa: Waited over an hour and was never even taken back to be seen. I arrived 10 minutes early and had all paperwork. Every time I asked for an update I couldn't hear the answer because the music was so loud and the receptionist was rude.
Thank you for your feedback. We regret that your experience did not meet our expectations for timely service and professional communication. Extended wait times and any difficulty receiving clear updates are concerns we take seriously. Your comments have been noted and will be addressed internally. Should you wish to discuss this matter further, we invite you to contact our office directly.
Experiencia fantástica: My experience at pine lawn dental was exceptional Kalyn was great and made me feel comfortable
Thank you for your wonderful feedback! We truly appreciate you taking the time to share your kind words and look forward to continuing to provide excellent care.
Experiencia negativa: I recently visited Pinelawn Dental clinic based on a strong recommendation from a close friend. We scheduled an appointment a week in advance, which I found not reasonable for an emergency situation. Upon arrival, I was impressed by the front desk staff, who were exceptionally friendly and accommodating. The overall atmosphere was pleasant, and the care provided by the staff was commendable. However, my husband experienced significant discomfort during his procedure, which involved the extraction of two teeth. The dentist encountered difficulties, and despite receiving local anesthesia, my husband felt considerable pain throughout the process. He described being acutely aware of every sensation associated with the procedure. After the extraction, my husband continued to experience pain. We were prescribed antibiotics and 800 mg Motrin for pain management, which was sent to our pharmacy. However, after waiting for an hour at the pharmacy, we discovered that the prescription had not been processed. Upon contacting the dental office, we learned that prescriptions are only sent out twice a day. This was particularly frustrating, as my husband was in severe pain and required immediate relief. Overall, while I appreciated the professionalism and kindness of the staff, the delay in prescription processing was disappointing and impacted our experience. This is the primary reason I rated the clinic a three out of five.
Thank you for taking the time to share your feedback. We truly appreciate your kind words about our front desk team and the overall atmosphere of our office. Providing a welcoming and supportive environment for our patients is very important to us.
We are sorry to hear about the discomfort and frustration described regarding the visit and the delay in prescription processing. We understand how distressing pain can be, especially following a dental procedure, and we regret that this aspect of your experience did not meet expectations.
For privacy reasons, we are unable to discuss specific treatment details in a public forum, but we take all feedback seriously and continuously review our procedures to improve patient comfort and communication. Your comments have been noted and will be shared with our team to help us improve our processes moving forward.
We would welcome the opportunity to discuss your concerns further and address them directly. Please feel free to contact our office at your convenience so we can better understand your experience and work toward a resolution. Thank you again for your feedback and for choosing Pine Lawn Dental.
Experiencia fantástica: I came in for a deep cleaning and my hygienist Victoria was awesome and very professional and courtesy and knowledgeable she has the best hands in the dental business.
Thank you so much for taking the time to share your kind feedback.
Experiencia fantástica: Kalyn was very professional and sweet. Would recommend to anyone who needs a cleaning she’s the best :) very gentle !
Thank you! We're thrilled to hear your positive feedback about Kalyn. Your recommendation means a lot, and we're glad you had such a great experience!
Experiencia fantástica: I've had preventive maintenance done on my teeth regularly here for about 4 years. I'm highly satisfied with the service I received from the office and dental hygienist Kalyn, she cleaned my teeth with skill and care. Great job and thank you.
We’re glad to hear you’ve been consistently satisfied with your visits and that our team continues to provide skilled, attentive service. We truly appreciate your feedback. Thank you.
Experiencia fantástica: Kalyn did a solid job cleaning my teeth and my face was cleaned after. I’ve never had my face cleaned before and that was really nice
Thank you for taking the time to share your feedback! Our team strives to make each appointment as comfortable and thorough as possible. We truly appreciate your kind words!
Experiencia fantástica: I was having issues with getting my prior authorization approved. I called Pine Lawn so much and whenever I spoke with Maddie she was exceptional. Definition of above and beyond. Notated my chart and even when I called back she could repeat to me what she put in my chart. Even gave me a call back the day before Thanksgiving to let me know what step we were at now. I really appreciate her because she calmed me when I was upset just by listening and using her words in a polite and empathetic tone.
Thank you for sharing your experience with us. We strive to go above and beyond for everyone we serve, and your kind words mean a great deal to us.
Experiencia fantástica: Had amazing experience kalyn and the crew Treated me like family friendly, amazing custom customer service They were professional fast And everybody knew what they were doing, I would like to get a heartfelt Thanks to the pine lawn family I really appreciate it
Thank you so much for sharing your experience! Providing friendly, professional service is always our goal, and your appreciation means a great deal to us. Thank you again for your kind words.
Experiencia fantástica: Front desk was very helpful, Best dental work ever Thanks PDL.
Thank you for your kind words! We appreciate you taking the time to share your feedback.
Experiencia fantástica: First time back to the dentist in a while and things went better than expected ! I appreciate Dr. Mario for getting me in and treated. Kalyn was phenomenal, from placing my filling to getting me scheduled for a cleaning so I can come back regularly! she definitely made me want to prioritize my oral health by educating me on things I never knew. definitely will be back !
Thank you for taking the time to share your experience. We’re so glad to hear your visit went well, and we truly appreciate your kind words about our team. At our practice, we aim to create a comfortable and informative experience for everyone who comes through our doors, so this feedback truly means a lot to us!
Experiencia fantástica: I received an explanation of benefits from my Insurance company showing an outstanding balance to be paid by me to Pine Lawn Dental so I called the billing department and spoke with an exceptional young lady, Keyona! She not only tentatively listened to my problem but exuded patience throughout the conversation. I told her I was going to call the insurance company to get a reason for them not paying the bill BUT she immediately stated that she would be more than happy to handle that. I was pleasantly surprised to know some people still do their job but this young lady actually went beyond! She called me back and filled me in on her conversation with my insurance company and assured me that the balance would be handled. She also told me my reps name at the company and more importantly took some financial stress off of me! Pine Lawn Dental is a great addition to this community and I appreciate how they treat me and provide knowledge and services to help me keep my smile bright and right! Highly recommended!!!! Kudos Keyona and PLD staff and dentist
Thank you so much for taking the time to share this wonderful feedback. We always strive to make every interaction as stress-free as possible, and it’s great to know your experience reflected that. We truly appreciate your kind words about our team and our office. Thank you for recommending us!
Experiencia fantástica: I had an amazing teeth cleaning appointment with Kalyn! She was incredibly thorough, gentle, and made the whole experience comfortable from start to finish. Kalyn explained everything clearly and checked in often to make sure I was doing okay. My teeth have never felt cleaner, and her professionalism and friendly personality made the visit truly outstanding.
Thank you so much for your kind words! Our team works hard to provide comfortable, thorough care, and it’s wonderful to know that came through during your experience.
Experiencia fantástica: I love the joy and happiness they have to help u get the smile u want everyone has smile on they face and sweet calming voices
Thank you so much for sharing your kind words! We’re delighted to hear that our team’s positivity and welcoming atmosphere helped make your visit a great experience. Creating a comfortable, supportive environment is very important to us. We truly appreciate your feedback and look forward to seeing you again!
Experiencia fantástica: Very sweet and kind staff. I felt very welcomed and they were very patient!
Thank you so much for your thoughtful review! Our team strives to create a kind, patient, and comfortable experience for everyone. We truly appreciate you taking the time to share your feedback!
Experiencia fantástica: Kaitlyn, the Hygienist, She was awesome. She was talkative, she was very tentative, the best Hygienist I've ever met. She was very concerned, she went above and beyond. She measure all my need were met. Any questions I hadIf she didn't know the answer, she went to ask the Dentist.
Thank you so much for your kind words! Our team strives to provide attentive and thorough care, and it’s wonderful to know those efforts came through. We truly appreciate you taking the time to share your experience.
Experiencia fantástica: Kalyn was amazing ! she cleaned my teeth so good ! she is HIGHLY RECOMMENDED
Thank you so much for your recommendation!
Experiencia fantástica: Kalyn is the best person I have met since I have been coming here kind nice and very knowledgeable about the business I always appreciate coming here when Kalyn takes care of me
Thank you for sharing such wonderful feedback. Our team strives to provide knowledgeable and caring service, and we truly appreciate you taking the time to share your experience.
Experiencia fantástica: The Dental hygienest was very polite made me feel comfortable explain every detail and I was so happy with she did a great job. Thank you again.
Thank you for your kind review. We appreciate your feedback and are happy your visit was a positive experience.
Experiencia fantástica: One of the best dentist offices in Stl
Thank you for your kind words! We’re thrilled to hear that you consider us one of the best. We appreciate your support!
Experiencia fantástica: Kalyn did an amazing job from start to finish. Made my visit more than comfortable; she was nice, cordial, and confident in her dental knowledge. Looking forward to future visits !
Thank you for taking the time to share your experience. We appreciate your feedback!
Experiencia fantástica: When i tell you l had given the run around, with different dental offices taking my money with exray, an no results, baby l made an appointment for an emergency extraction, and got an appointment a few days later, my mouth was hurting soooo bad, l thought my appointment was for 10:30, get there to find out it was at 11:30, l was like OMG!!!, long story short, Ms. Sharon (the office manager, got me right in, she was so sweet, polite, and VERY professional. All the staff were great, Kim on exrays, the Dr. Shades an his assistant, forgot her name, but was very very professional. I did t even feel him pull my tooth, l was like your done, he said all done. I just was so pleased over all. Thank you'll so very much. I will return for my new teeth.
Thank you for taking the time to share your experience! Our team takes pride in delivering attentive, professional care, and it’s great to know that your visit was a positive experience.
Experiencia fantástica: I came yesterday as a walkin. alease was very professional helping me do an online appointment with my phone. I love how vibe and how welcoming she was. Thank you again Alease!!!!!
Thank you so much for your kind feedback! We’re happy to hear you had a positive experience and appreciated the welcoming atmosphere. We’ll be sure to share your comments with our staff—they’ll be delighted to hear them!
Experiencia fantástica: Kalyn was very professional! She got me in and out in a timely manner with my teeth feeling clean!
Thank you for your wonderful feedback!
Experiencia fantástica: Good experience, would. Recommend, fast service
Thank you for your recommendation!
Experiencia fantástica: This place is amazing especially when you first walk in wit the lady at the front desk I think her name is Tiffany she greet you wit a great smile and make you feel home and my visit is as wonderful
Thank you so much for your kind words! We appreciate you taking the time to share your feedback!
Experiencia fantástica: Kalyn has a very nice attitude and is so kind would love for her services again!!!!!
Thank you so much for your kind words! We’re delighted to hear that you had such a great experience.
Experiencia fantástica: The staff at PLD are always great when I visit. The office is always clean and the atmosphere is professional. The dentists are attentive and great at what they do. I recently had a tooth extracted and Dr. Travis calmly handled my anxiousness and patiently answered all of my questions. Kalyn is exceptional and is very knowledgeable. She does great cleanings. Make sure to plan your next cleaning with her.
Thank you so much for your kind words! Our goal is to provide a comfortable and professional environment for all our patients, and it’s wonderful to know you felt well cared for during your visit.
Experiencia fantástica: I had a great experience at PLD! The entire team was welcoming, professional, and made me feel comfortable from start to finish. Kalyn was especially kind and attentive — she took the time to explain everything and made sure I felt at ease. The office is clean, modern, and runs smoothly. Highly recommend this place for anyone looking for great dental care!
Thank you for taking the time to share your experience! Our team works hard to create a welcoming and professional environment for everyone, and your kind words mean a lot to us. We appreciate your recommendation!
Experiencia fantástica: Deep cleaning my teeth experience was very Good! No pain.
Thank you for sharing your kind words! We’re glad to hear your visit was comfortable and positive. Our team always strives to make every experience as gentle and pleasant as possible.
Experiencia fantástica: Good Morning I’m had an awesome experience today I’m so nervous with my dental care but Dr London and Jaylynn made me fill amazing to move forward Thank Y’all So Much
Thank you for sharing your kind words! We’re so happy to hear you felt comfortable and cared for during your visit.
Experiencia fantástica: Absolutely great dental Experience as always from intake with Tiffany, and Dental Hygiene Assistant Dashaun excellent patient client interaction and Dr London is absolutely phenomenal and finally the most Energetic, Friendly, Always entertaining Kalyn that make my office visit a pleasure. Thank you PLD Team :)
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience. We truly appreciate your support!
Experiencia fantástica: EVERYONE IN THIS BUILDING WAS PROFESSIONAL INCOUTER WITH ME. I WILL BE BACK IN TWO WEEKS.
Thank you for your wonderful feedback! We’re so glad to hear you had a positive experience.
Experiencia fantástica: GREAT STAFF KALYN REALLY SHOWED PROFESSIONALISM WITH ME IT WAS GREAT TIME SHE WAS THE BEST
Thank you so much for your kind words!
Experiencia negativa: If I could give zero stars, I would. Pine Lawn Dental has been one of the most unprofessional and disappointing experiences I’ve ever had. Appointments are booked months out, and after waiting all that time, you’re told to come back next year for the same services you originally called about. The front staff is unorganized, dismissive, and lacks professionalism. It’s sad to see a dental office located in a vulnerable community taking advantage of patients instead of helping them. The way appointments are handled and how billing is done raises serious concerns — it feels like insurance misuse, and the community deserves better. We deserve dental care that values people, not profits.
Thank you for your feedback. We're truly sorry to hear about your experience and take concerns about service, scheduling, and billing very seriously. At Pine Lawn Dental, we are committed to treating every patient with respect and providing quality care to our community.
While we cannot comment on any individual’s experience due to patient privacy laws, please know that we are actively reviewing our processes to ensure they align with the highest standards of professionalism and integrity. If you would be willing to contact our office directly, we’d appreciate the opportunity to better understand your concerns and work toward a resolution.
Your voice matters, and we are committed to continually improving the care and service we provide.
Experiencia negativa: Clean. Usually moves fast but the receptionist you see when you first walk in “kera or Kierra “ is VERY unprofessional!! She barely can sit down at the front desk without CONSTANTLY getting up to show other employees things unwork related on her phone! Food comes through the door and she is the first person to get up and go get a plate rather it’s people at the desk waiting or not!!! PLEASE hire a professional new receptionist ‼️‼️
Thank you for your feedback. We’re glad to hear you’ve had positive experiences with the cleanliness and efficiency of our office. However, we’re sorry to learn that your interaction at the front desk did not reflect the level of professionalism we expect from our team.
Please know that your concerns are being taken seriously and will be shared with the appropriate management for internal review. We are always working to improve our patient experience, and feedback like yours helps us do just that.
If you’d like to discuss this further, we welcome you to contact our office directly. We appreciate you taking the time to share your thoughts and for giving us the opportunity to improve
Experiencia fantástica: Beautiful service, clean comfortable environment, well equipped, staff on point, real (high class) facility .quiet, and respectful business, I recommend PINE LAWN DENTAL,PERIOD
Thank you so much for your recommendation!
Experiencia negativa: Had an appointment booked 3 months in advanced, just to leave work early and find out I cannot be seen due to an insurance issue that they did not care to communicate with when I booked the appointment so I have to find somewhere else to go, after I rushed off work ! They also didn't show any compassion about my time like it’s not worth anything! I wouldn’t even recommend you use this dentist office even if you stayed right across the stress or even in the neighborhood from it !!
We sincerely apologize for the inconvenience and frustration you experienced. We understand how valuable your time is and regret that a miscommunication regarding insurance impacted your scheduled appointment—especially after making arrangements to leave work early.
This is not the experience we want any of our patients to have, and your feedback will be reviewed with our team to help ensure situations like this are handled more proactively and with better communication in the future.
We truly appreciate you bringing this to our attention and welcome you to contact us directly if you’d like to discuss the matter further.
Experiencia negativa: They are bad about approving your medication..they'll be having you wait all day to get your medication after a tooth extraction and or root canal..you'll be in pain once that medication wear off and they'll have you waiting all day for them approve your prescription..not cool at all
Experiencia fantástica: I just love this team of players here… everyone knows their place in the dental office I’ve been coming to this dental clinic since 1982 do to insurance had to go other places, but I am back !
Experiencia negativa: This place not recommended i had a tooth in the back that needed a cavity filling , the dentist guy cleaned it out then just left out of the room ,then he had some heavy set woman that has thick dreadlocks with glasses she has a horrible attitude, the dentist had her fill my filling she was very rude to me saying turn your head this way huffing and puffing saying things under her breath,it was a horrible experience i asked her about implants she said its depending on if you have bone density with a attitude , and then i forgot to mention she shaved my tooth down very low the back tooth that helps me chew .
Experiencia negativa: Don't go there. Almost a year to get an uper denture and i haven'tgot it right yet. I'm here today for the third attempt to do it right. Waiting too be seen average an hour or more it is big disappointment place.
Experiencia fantástica: Long wait times but they do excellent work. Its definitely worth the wait!
Experiencia fantástica: Very happy with the professional care we recieved here today
Experiencia fantástica: I had a great visit . I didn't know what to expect tbh but from the security to the other staff , everyone was respectful and polite . It was just good atmosphere
Experiencia fantástica: “I always go to this dentist, and they are really nice! The staff is friendly, the service is professional, and I always leave feeling well taken care of. Highly recommend!”
Experiencia fantástica: Great work! This dental office is the best. Got my mouth together!!! I would recommend them . If I could give them a 10 rating I would..... Quality service
Experiencia fantástica: They got me together today!! I’m so happy my partial fit perfect! I can keep them in my mouth and eat with them finally!
Experiencia negativa: Mixed emotions about this place. I’m pregnant and Got my tooth pulled a month ago and felt the entire process. Was crying in pain but of course they didn’t care and just kept going. I went back for fillings and they didn’t smooth them out right so now I have some sharp edges brushing my tongue. Not to mention the entire side of my face was numb for 4 hours. I don’t understand why they didn’t numb me that much for the tooth pulling lol. Smh I dont know if I should go back for them to fix the fillings or see a different dentist.
Experiencia fantástica: Everyone here treated me very kind and pleasant, they had me in and out in no time. Very professional staff here.
Experiencia fantástica: Everyone is nice. My dentures are perfect. I was referred to an oral surgeon and saw them 9 days after my visit I would recommend Pine Lawn to anyone They do walk ins too and take MO Healthnet Come here for all services I would rate them 10 stars if i could
Experiencia negativa: DON'T GO HERE!!!! I took my friend here for a simple dental teeth cleaning but some black guy comes out harassing me, acting as if he owns the place, asking me to move my vehicle because I'm parked in a handicap spot. I sd sir I have a handicap placement card. I also told him that my friend had a stroke and therefore cannot barely walk and i have the handicap plaque but its in my other vehicle...He sd I don't care move. He left went back inside and came out again and asked me to move. Then he has my friend to stop his appointment just to come out to ask me to move...knowing he can barley walk. I would NOT EVER REFER A DOG HERE FOR TREATMENT! They know that they are the only ones in the area to service low income patients and therefore, they take Complete Advantage of it! They need to be OUT OF BUSINESS PERMANENTLY! I'm contacting Medicare and medicaid about there suspicious medical billing practices since they want to Harrass People!
Experiencia fantástica: I have to make it my first review. I decided to take my review to 5 stars for the good work that the dentist help me through
Experiencia negativa: Rude, ignorant and disrespectful! This is a horrible dental office, the majority of the people working are disrespectful and unhelpful to elderly people. One young lady in particular had a horrible disposition! Before touching a patient, ask for permission or say what you are about to do. Then perform hand hygiene. It’s rude to attempt to touch someone and then react in a negative manner when they do not want to be touched. Education regarding customer service should be addressed ASAP.
Experiencia fantástica: Had a tooth that was broken down to the gum and dr.Travis made it quick and easy getting it out it took him about 5mins to get the job done. That was the best tooth extraction experience I ever had
Experiencia negativa: Someone told me to get up very early and go here for tooth pain. I did just that. I was the first person the security guard gave a number to. He acted like he owned the place. He was very aggressive and hostile but none the less I got my Number and waited. When I was seen they did an X-ray and told me to wait for the dentist. I was then quoted $2,000 for a root canal and crown. They told me my insurance only covered 200 something dollars. They told me they’d at least write a script for Motrin and amoxicillin. When I went to the pharmacy they only had the Motrin. I wasted my entire morning by getting up at 6am to be seen here only to be turned away if I didn’t pay 2k! Which I didn’t have 2k for the dentist. This place doesn’t help the community like they say. This place is all About the money. Don’t waste your time here. Go some where else that will actually help you!
Experiencia fantástica: I come in as an Emergency with root canal pain and also prior issues like borello orthotics leaving chipped, glue on my teeth from my braces and refusing to clean them off due to canceling my contract. The dentist lifted a weight off my shoulder and helped me regain what I felt was lost in my smile by removing it after almost 3 years. Thanking God.
Experiencia negativa: I called the location when they opened just to get told no walk ins until 2 days. They pulled a wisdom tooth and now I have pains in my head.
Experiencia fantástica: Well, I am blessed with an amazing team.Doctor Jacob yokeley and his faithful assistants.They are great quite considerate medical team
Experiencia negativa: This place literally sucks. For every appointment that was made between me,my bf, and my brother took 3/4 hours AFTER the appointment to be seen. This is an all day event. If ur appointment is at 9:30 u wont be seen till 11:30/12 wont leave till maybe 1. It’s constantly slow they dont care they will have 50 people jn the room appointments ranging from 8/9/10-1pm and still move slow. Terrible place honestly they need to learn when its a APPOINTMENT the patient should be seen at the appointment time. This is every day and time. You have been warned.
Experiencia positiva: The only reason I'm giving 3stars, is bcuz Dr. Yokely although nice I don't think he's disconnected when it comes to Black Ppl!! Went there & I needed all my teeth pulled. I was asked did I want everything done the same day. Yes ! Dr. Y. Could've started pulling instead he waited until my Temps came in, I honestly didn't know I had 17 teeth to be pulled but I did. I asked for 15/20 Hydrocodone & Antibiotics. I was given Tylenol 3 & No Antibiotics!! It's well known that I'm allergic to Tylenol 3s. Went back bcuz the teeth didn't fit the gums made me look like a gorilla, that's how thick the gums are. I still h
Experiencia negativa: Been waiting for 3 Hours to be seen. Ruined my entire day at a four hour pointless appointment. If you want you're time wasted come here. Trash dentist's!! If you have insurance or even if you don't I wouldn't come here. Look for a better dentist than this one!! If I could give zero stars I would.
Experiencia fantástica: Highly recommended. Everyone I dealt with was so sweet and heartfelt as a medical office should be. They enjoy what they are doing and if they’re not, you can’t tell. I needed some work urgently done and they got it done. Even got me a prior authorization and I was so happy and blessed to be informed of the new price I’d have to pay. It’s also a lot of black girl magic going on!!!
Experiencia fantástica: Fast and efficient had a appointment at 4:00 pm was finished with everything by 4:55 also booked my next appointment while I was there being serviced. Best service Ive had in the city. Everything from X-rays and having my filling replaced took less than a hour. From front desk to the dentist everyone was professional,courteous , & efficient
Experiencia negativa: Why have an appointment they make you over an hour and 15 minutes with one...then they dance around the issue at hand sucking money and more money out of people..... they're a rip off!
Experiencia negativa: Dropped someone off for an 8.30am appointment. We arrived at 8:15am. The security guard comes out to the car with a clipboard to take name and appointment time. The guard then says we open at 8:30am but we have a staff meeting going on right now and will open whenever that ends. WHAT?! To management: You should never allow back office business to interfere with serving your customers. You should look into paying the staff to come in an hour prior to opening so that you can hold your meetings. thank you!
Experiencia fantástica: I absolutely love this office. Katherine cleaned my teeth today and she’s amazing. Dr. Travis and his staff are awesome!
Experiencia negativa: The girl that answers the phone is extremely snotty and very unhelpful. Couldn’t even schedule my appointment. I wish there were more knowledgeable and compassionate people working the front desk.
Experiencia fantástica: I decided to give Pine Lawn Dental a five star rating, because when I had went there on 7/10/24 for the first time within living here in Missouri, for five year's now an I had last saw a dentist is when I was living in Michigan. Well all of the receptionist, and dental hygienist as well as Dr. Travis were all very pleasant, and they were very great when it had came to them attending to my needs, especially with me having very severe anxiety problems when it comes to seeing a dentist. And providing me, with the best care ever when I originally went there to see about getting a broken tooth, extracted in which instead of Dr. Travis extracting it he had asked me, if I have been having any pain or anything with my tooth, and I had told him no! So that is when he told me, that he was going to give me, a filling as well as numb it, and have a cap put over it. Also in which I thought that it was going to be a silver or gold cap, but I was actually surprised by the new technology that they have since the cap is actually the same color as all of my other teeth being white. I also, would like to say that I have definitely found a new dentist that I will be continuing to go there for a while, and I would definitely recommend anyone to go to Pine Lawn Dental since they are the best!
Experiencia fantástica: I had the best experience at Pine Lawn Dental! The staff are all so courteous and professional, the facility is beautiful and Dr. London is very attentive and made me feel at ease! I cannot recommend this practice enough.
Experiencia fantástica: A little on the wait but it was worth. Great staff and works for me. I am returning for my next appointment. Thank you
Experiencia fantástica: My experience was Amazing no more fear if coming to the Dentist Everyone Was So Very Nice and Made Me Feel Very Welcome I Really Appreciate That Thank You I will tell my Family and Friends About PineLawn Dental Staff Be Bless
Experiencia fantástica: Listen, 5 stars doesn’t do my visit justice. Every single person I encountered from reception, to X-rays, to the hygienist, the dr and several others was an absolute DELIGHT. They were patient and nice and talked me through my situation and helped me figure out all the options available to me. I literally cried at the counter from all the kindness, because I had left 3 others places before coming here and they were horrible experiences. I expected and planned to be in the waiting room all day, but it only took a couple hours. I won’t ever spend my money anywhere else.
Experiencia fantástica: Shame on Google for not providing a 10-star rating option! Pine Lawn Dental deserves better: not only have they perfected dental care, they’ve improved my smile and life—they’ve warmly welcomed me into their “No Cavity Club” (a milestone achievement for a candyholic such as myself), and was even more excited than I was to reward me with a prize! I adore the staff at this place: from the friendly front desk workers to the driven dental hygienists to the passionate doctors. Never would I EVER have imagined that I would be a patient who enjoys their dentist visits. But now, thanks to Pine Lawn Dental, I look forward to my next appointment! Counting down until then⏳ Thanks to all the wonderful tooth fairies at my new dentist office. The 6 month plus waitlist was worth it✨
Experiencia negativa: This "dental office" has absolutely not only ruined most of not all at this point every single tooth in my mouth, aside from the 7 that were pulled at one time. My teeth were grinded down to the denton exposing nerves and awful pain. I would not recommend ANYONE to step foot in their doors unless you want a mouth full of dentures. Horrible.
Experiencia fantástica: Great visit on Tuesday! Thank you so much for my new crown! Your service was quick and efficient! Thank you for taking special care with my procedure.
Experiencia fantástica: I had a walk in appointment and it was such a great experience ! Tiffany was also a wonderful help. And I would most definitely be back.
Experiencia fantástica: I went in Friday for a chipped tooth with Dr Landon and it was the best experience. I walked in and was greeted by Tiffany in which I explained what happened and she was awesome along with the rest of the staff. I ended up have to get a root canal and crown in which a great treatment plan was introduced in order to be affordable to pay for my insurance out of pocket expense. They were able to do my root canal and crown in the same day. Never knew it was possible so that’s was an A++. Technology is so new these days. Overall experience was the best and I’m definitely happy with my new smile! Thanks Pine Lawn Dental I will definitely recommend you all to a lot of friends and coworkers.
Experiencia negativa: TERRRIIIBBBLLLLLEEEEE CALLED UP THERE MADE AN Appointment AND THEY SENT EVERYONE AWAY TALKING ABOUT WALK INS I TOLD THE LADY I HAVE A APPOINTMENT AND SHE STILL SAID I DONT SEE YOU ASKED HER A CLOSER ONE AND SHE GOT A BIG ATTITUDE SAD ITS DONT GET A DEGREE IN ANYTHING IF YOU DONT LIKE YOUR JOB
Experiencia fantástica: Ms Tiffany I think that’s her name I’m in love she needs a raise if she was single I would ask her to marry me she is very nice and professional I’m n love also I got a deep gum cleaning by THE BEST lady ever she’s the best
Experiencia negativa: The dental hygienist was awful she didn't clean my teeth the way a hygienist is supposed to. She scraped the calculus from my gum line, she didn't get all of the plaque off of my teeth, she didn't give me the pink chewable to recognize where the plaque is located, and she didn't thoroughly floss my gum line. Don't allow the heavy set white woman hygienist to assist you, she doesn't know what she is doing. I don't know how she passed dental school.
Experiencia fantástica: I’ve been a patient at Pine Lawn Dental for over a decade and have always received excellent dental care. Dr. Travis, his associates, staff, and the facility are first class all the way! I highly recommend Pine Lawn Dental!
Experiencia fantástica: Very pleasant experience! Great to find such a good dentist with excellent support staff. Happy with my new patient experience; looking forward to my next appointment. From the booking… to the clean environment upon entry… the dental work done… to the receptionist in the front with scheduling my next visit was all pleasant Care is professional (not trying to up sell me additional services nor pressure to have multiple procedures done in one setting
Experiencia negativa: This dental office is unprofessional they told me on the phone my appointment was at 2 and scheduled me at 4 in the the system I asked them did I need to come back at 4 ,I asked them twice these people had me waiting in that place for 2 hours I have never been so angry in a dentist office til I came here I don’t know why this place has 4 stars and the dentist didn’t even sign my prescription so I to wait for them to send it again to Walgreens I had to keep calling just for them to do that
Experiencia negativa: I called in they told me when to get there. I showed up. 2 days in a row and still couldn't get in. I'm disabled and in a lot of pain. Still couldn't not get help. Do not waste your time be going here. Fine somewhere to get real help.
Experiencia fantástica: I must say that this place will make you enjoy coming to see the dentist. Everyone and I mean everyone is very pleasant and friendly. The atmosphere is awesome, they have nice music playing. And the Dentist Dr London and his assistant Cam were totally awesome. The office is clean and well organized. They get all 5 stars from me. I started coming here when I was a kid when my mom brought us. And I did try other places but never again. One stop shop for whatever your dental needs are. So if you are looking for a great dentist Pinelawn Dental is the place.
Experiencia fantástica: Let Me Start Off By Saying What I Heard About This Place Was Totally Wrong!!!!! OMG!! This Dental Office Is The Best I've Ever Experienced And I Give It A , Atmosphere Is Charged With Postive Vibes And The Entire Staff Is Pleasant.I Recommend This Dentist Off To The Whole State Of Mo.Pain Ain't So Bad When You Visit [ Pine Lawn Dental Group].....
Experiencia positiva: It’s very clean. I took one star away because one of the receptionist attitude isn’t the best and keep singing 90’s jams and I just wish they would shut up because this is a dentist office not American Idol. Would be entertaining if I didn’t have a migraine.
Experiencia fantástica: I love this dentist now. This was my first time going and they was amazing. Everyone was nice and patient. They made sure i understood everything i was doing. They even had a payment plan that was super affordable. I didn't have to wait very long and the work was awesome. This will be my new dentist home.
Experiencia fantástica: I love this place. Everyone is VERY welcoming. Dr. London is AMAZING. He gave me an amazing smile that I will FOREVER be grateful for . 10/10. I recommend!
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