Apex Dental

Experiencia fantástica: Had an emergency dental situation with travel planned for the next day and Dr. Jordan and his team jumped through hoops to get me in and fixed up.... Super accommodating, pleasant, professional!! Can't say enough about the experience.

Experiencia fantástica: Hands Down #1 Best Dentist office I have ever been to. Highly Recommended! My wife found Apex Dentistry when searching for someone that would do sedation dentistry. She had such a great experience she told me I should switch. I put it off for a year and have massive regrets for doing so. Apex treats you the way a customer focused business should. They value your time. If you have a 0800 appointment you are in the chair at 0800. Not just the first chair waiting for someone to arrive. You are there, with your tech, that is ready to work. As soon as you are ready for the dentist they arrive, take care of business and move on. I have never felt so much like the center of attention as a patient as I do when I go to Apex. These guys are using state of the art equipment and it is IN THE EXAM ROOM. So there is no bouncing you around the office waiting for this or that. You are in, out, and done so you can get on with your life. Oh added BONUS, when it is time for your appointment you get a text and an email to confirm. No annoying phone calls with a bot on the other end of the line. In fact, on my last two appointments I was able to make adjustments ALL via text that got my care completed 5 Days and 2 hours earlier than anticipated. #CustomerForLife #FeelsLikeFamily #BestDentistInMadisonAL

Experiencia negativa: My experience today was very disappointing. I went to my appointment in severe pain. The dentist who treated me was very kind and even numbed the area so I would have at least a couple of hours of relief, which I truly appreciated. However, when I left, I was only told to take Tylenol, something I had already been taking at home along with ibuprofen, and it was not controlling my pain. I was told that a prescription for antibiotics would be sent to my pharmacy, but I was not prescribed anything for the pain. Several hours have now passed, and the antibiotic prescription still has not been sent. I called the office to follow up, and they assured me they would send it right away, but once again, it never happened. When a patient is in pain and needs treatment, this kind of delay is extremely frustrating and can negatively affect their recovery. I hope they improve their communication and follow-through with prescriptions so that other patients do not have to go through the same experience.

Experiencia fantástica: As a person, who fears the dentist!! Dr. Michael Jordan. And his entire staff, have made me feel at ease, they walk me though everything! And Dr. Jordan, has patience of a saint, when i am shaking like a wet dog he reassures me I’m going to be just fine. If you are looking for a new dentist. You most def won’t be disappointed.

Experiencia fantástica: Initillay I went to Apex based on the reviews. I was looking for a dentist that not only could manage my needs but I didn't have go far to access. I was nervous each time because it was the dentist but the staff made me feel welcome at each visit. My initial visit was due to tooth pain. I was quickly worked in, given a diagnosis and treatment plan. My second visit was for a cleaning. I had not had one in a while but Danielle did an excellent job and took her time to get me back on track often asking me if I was ok. My third and fourth visits were for a bridge. I can't tell you how happy I was to see that Lexi was working with me in the process for both visits, that the receptionist made me aware of the cost up front, and that every single person who worked there when called to assist had a positive attitude. Even at my last visit I was made aware of the out of pocket cost to expect for my next cleaning due to insurance coverage. I want to thank everyone that I've encountered during my time at Apex, Dr. English, Dr. Sumrall, Lexi, Danielle, and everyone else who's name goes unknown. The knowledge and care provided is excellent.

Experiencia fantástica: I recently moved to Alabama and therefore had to find new doctors and a dentist. I tried a couple dentist since I've been here but I have finally found a keeper. I was very pleased with Cora, who cleaned my teeth and did an excellent job. Dr English took care of a chipped front tooth I had by just sanding it down, no need to replace the whole crown. That worked for me.!!! I look forward to many more visits with this dental office. (:

Experiencia negativa: People beware they do not care about how you feel, they are just a money hungry business. Mr. English does not care about his people just money. I had some cheap insurance and now I got better insurance to get the help I need!!! I didn’t really know about! I had to go some where else’s to get help crying in pain, finally got help but they only Extractions and dentures nothing Else. So I went back today to try to schedule an appointment to get my cleaning done so I can get the Procedure done at another place and now there saying they can’t help me because I am going somewhere Else to get something done. THEY DONT CARE ABOUT YOU JUST YOUR MONEY!!!wont even guide you in the right direction!!! No wonder people hate the dentist!!!!

Experiencia fantástica: Love Apex! Everyone is super nice and accommodating for people who do not like the dentist. Lexi is super sweet and professional. Very affordable and clean with fast appointment scheduling.

Experiencia fantástica: Violet was amazing very informative on all the information needed for procedures as well as payment plans ! This is my new place of dentistry :)

Experiencia fantástica: Great staff and experienced professionals. Been going there for 3 yrs now and no comparison to my previous dentist in Madison! Highly recommend.

Experiencia fantástica: This place was wonderful, Dr. English is an amazing man. He did what I needed no extra fluff. No b.s. Just did what had to be done. I had a kind of last minute/emergency extraction. The man was great! I joked and told the assistant "if he gets this done today he is getting a hug" After a few minutes he stood up and said "where is my hug" i couldn't believe it. Im not even a hugging person but I bear hugged this man

Experiencia fantástica: Very upbeat and positive environment. They truly care about their clients here as well . I’m glad I found this place!!!

Experiencia fantástica: The staff was friendly. They were TFA totally Freekin Awesome!!!!!!!!!

Experiencia fantástica: The Apex Dental office in Madison is well professionally run. Both clinical and the administrative staff are very service oriented and the services provided are consistently top notch. The office is very clean, parking is ample, and the communication prior and post appointments is very efficient.

Experiencia fantástica: The girl Lexi that attended me was very professional and very nice Luis N Garcia

Experiencia fantástica: Warm welcome,good reception,friendly staff,excellent service with respect for the patients

Experiencia fantástica: Amazing dental practice. Brittney is the best. If she ever changes dentist offices, I will follow where she goes. Best dental assistant ever!!!

Experiencia fantástica: Very efficient, they get you in and out making sure to take care of all your needs.

Experiencia negativa: When the consultation was scheduled, nothing was said about taking x rays. I showed up to the appointment and that’s when they tried to walk me into the room to get x rays without informing me what was going on. I did not want x rays, having already had them done at my current dentist, and requested that Apex contact my dentist to use those. The staff were very unpleasant and belittling toward me when I said I did not want x rays. Apex was not able to contact my dentist. After they showed their disgust toward me, several months later Apex sent me a bill for a “canceled appointment” that I had showed up to. I ended up going with an orthodontist who clearly explained what was expected, used my dentist’s x rays, and treated me with common courtesy. If you care about making your own informed choice do not use Apex.

Experiencia fantástica: Dr. Randolph was wonderful. I love the way everyone treats you at Apex Dental!

Experiencia fantástica: Great staff, friendly front desk and Dr. English is awesome.

Experiencia fantástica: Apex Dental is the best for all your dental needs! I highly recommend them! Very knowledgeable staff too! Apex Dental is the cleanest office you will ever visit!

Experiencia fantástica: Apex Dental is the best Dental office I’ve ever been to. The staff is very caring and friendly. They are also extremely considerate to your needs. Highly reckoned this office! I can’t help but smile!

Experiencia fantástica: I appreciate the care I received from each staff member, hygienist, and dental specialist involved in my care. This is a good team, keep up the good work. Thankyou, thankyou thankyou Rev. Kendall J. Calvin Sr M.Th. , BBA Supply Chain Management , CEO Calvin Ministries Inc.

Experiencia fantástica: Excellent and efficient dental work. Friendly and professional staff. Great all around experience!!!

Experiencia fantástica: I recommend. The staff is amazing and caring.

Experiencia fantástica: Very great people I'm terrified of the dentist and Dr.English and his staff made me very comfortable he most definitely has compassion for others and wants everyone to leave happy and I did he will help you over come your fear of a dentist if you have a fear

Experiencia fantástica: I have been going to Apex dental since they opened their doors. They are wonderful. Totally recommend.

Experiencia fantástica: Very patient and kind! Explained the treatment plan recommended to me very thoroughly. Would recommend to anyone needing a new dentist!

Experiencia fantástica: I love going to the Dentist!! The teams at both of the Apex offices are amazing!! The facility is always so clean and they are very inviting!! Love, love them!!❤️

Experiencia fantástica: I recently had my regular cleaning with APEX Dental. I have always had a great experience. But my last visit was almost unbelievable. I am almost 50 years old and I can't remember a time where I came out of a dentist where i had zero pain or discomfort. Pam did my cleaning. I came out with zero discomfort or pain. She was amazing. She explaind things that no one has ever explained to me. I called Dr. English and bragged on Pam immediately! He has added another top notch employee. Best Dental experience PERIOD!

Experiencia fantástica: Apex dental on County Line Rd. Dr. Patrick English and his staff are professional, friendly and take the patients concerns into all considerations, they’re informative answering all your questions..They will make sure any anxiety and/or pain during procedures are met with great care. I Highly Recommend this Dental Practice.

Experiencia fantástica: Great Experience! Explained the process and what was coming next. Very attentive and caring In her actions.

Experiencia fantástica: Pam is a Dental Hygienist at Apex Dental! She has a soft touch and is very thorough! Thank you Pam!

Experiencia fantástica: absolutely love this dental office! i’m always treated kindly and with patience, especially as someone with anxiety. shout out to Michelle for taking care of me!!!

Experiencia fantástica: Efficient, professional, kind and gentle service. I emphasize kind and gentle since this is what I'm looking for in a dentist. I highly recommend Apex Dental.

Experiencia fantástica: Apex always gives me a great experience when I go for routine teeth cleaning and x-rays. Dr. English and Dr. Randolph are both very good at what they do. The dental hygienists also do a great job.

Experiencia fantástica: Yaya was great, she helped me with everything I needed and made sure my smile was perfect

Experiencia fantástica: The cleaning and overall experience was great and the staff was professional and very helpful.

Experiencia fantástica: Dr. English and his team at Apex Dental have the highest Caliber of Professionalism. But at the same time, they are peoples' persons/like family. They are caring and understanding. The name Apex Dental sums it up, meaning apex dental services. That is what I have gotten/received from Apex Dental from day one. I have been a patient at Apex Dental for over ten (10) years. It is an at ease /relaxing atmosphere no matter what services/procedures I am receiving, fillings, cleaning, root canal, deep cleaning, bridge, extraction, implant or any other procedure/service and all are in-house. I be so at ease/relaxed in the dental chair; it's like I am at home in my favorite recliner listening to jazz/blues, but what I am really listening to is the person or team that's providing the service/procedure it's like a symphony. I have never had to return to Apex Dental because the service/procedure wasn't done right or up to standard. Like Dr. English, his team is knowledgeable, understanding and caring. They know how to communicate exactly what the procedure Intel, they won't leave you wondering. When I arrive for my appointment, I am seen at my appointment time, I don't have to sit and wait. If my dental insurance does not fully cover the cost of my service /procedure, they let me know exactly what my out-of-pocket cost is, no surprises. When I walk out of Apex Dental office, I can't help but to smile, because I know that health teeth and gums are part of my overall health (physical and mentally). I know I came to the right place and the right people. All at their Apex on all dental services /procedures. I recommend Apex Dental (Dr. English and his team) to anyone that want dental care at its apex, professional done, friendly atmosphere, understanding, and caring.

Experiencia fantástica: Apex Dental’s professional and friendly staff make your dental experience a pleasure. The Dentist and Staff with the latest in technology make your dental needs very well taken care of. HIGHLY RECOMMEND

Experiencia fantástica: Apex Dental dentist and staff are extremely friendly, efficient, and are very caring people. Highly recommended!!

Experiencia fantástica: Heard so many great things about Apex from friends and family and after having my first visit with Dr. English and Dr. Randolph I will be switching to this office!

Experiencia fantástica: I have been seeing Dr. English for as long as I can remember and he is the best! Such a friendly atmosphere and I will never be switching!

Experiencia fantástica: We arrived for our 7:30 am appointment and waited for the doors to open. Lauren opened up at 7:25 and by 7:30 she was cleaning my teeth! I really think she is the best tech I've ever experienced at Apex Dental. Her technique put me at ease and the fear of pain I always have sitting in a dental chair subsided. Kudos to Dr. English and is staff!

Experiencia fantástica: Switched to Apex a year ago and couldn't be happier. Lauren has cleaned my teeth twice and has been great!

Experiencia fantástica: I've always had a great experience here. They saw me the same day I had an emergency, and I was a broke college student and they worked a payment plan with me. Dr. English and the hygienists and assistants are always so nice to me as someone who absolutely hates going to the dentist. Thank you!

Experiencia negativa: They owe us over $1500 in refunds for services unnecessary and not performed, as they were deceptive about exavtly which two teeth needed work. Once discovered, a refund was requested and refused. That was months ago. If you have thousands of dollars to throw away on unnecessary work, you may like this place. We do not, however. Teeth are NOT any problems — weren’t bothering before or now. Dealing with this office is the real pain, especially dealing woth the aftermath of a car accident for which we went to them seeking help, and they certainly took advantage of our circumstances.

Experiencia fantástica: Dr. English is very demure, very mindful…He does not disregard patients who experience dental anxiety. He will always ask if you need a break or if you’re okay. He is very quick and efficient. You wont feel like promising your 1st born to afford dental care.

Experiencia fantástica: They provide a great and friendly atomsphere. I do not enjoy a visit to the dentist's office, but there they provide a very casual and comfortable environment. Would definitely recommend to anyone looking for a better experience. Edit: After about 5-6 years my wife and still love Dr English. His whole staff always makes us feel comfortable. We would never want to have to go somewhere else.

Experiencia fantástica: Dr. English is a great dentist! I recommend him to anyone! Affordable prices and extreme focus on patient care while ensuring you are comfortable the entire process

Experiencia fantástica: Great experience. Dr Randolph took excellent care of my dental needs.

Experiencia fantástica: I've been going to Dr English for about 8 years now. I trust him implicitly with my teeth where I have several dental issues from years of health problems and don't trust just anyone working in my mouth. His work is excellent, and his staff have always been quite pleasant and professional. If you're looking for a dentist you can trust, don't look any further!

Experiencia fantástica: So far my experience with Dr Randolph and hygienist Lauren has been fantastic. Returning tomorrow for additional dental work and expect the same. Well pleased I chose them.

Experiencia fantástica: My cleaning was great! Everyone kind and courteous. They took my impressions and did not gag me. Very well trained and smooth sailing.

Experiencia fantástica: Had two crowns put on and everything went very smooth. There was no pain and all the personnel were great. Dr English very easy to talk to. Went back for cleaning today and it was a great experience. Will send friends and relatives. I know I do not see them but a couple of times or so a year but it always feels like family when I go. Everyone is so nice and kind. Great atmosphere.

Experiencia fantástica: Awesome staff, great dentist. Would recommend.

Experiencia fantástica: Friendly staff,very professional. No long wait times and they make u feel comfortable. My experience here has been great.

Experiencia fantástica: Love Dr English and his staff. He and they make an effort to get to know and remember you and your family. Takes the time to care.

Experiencia fantástica: All of the staff were stellar. I had benefits and options explained to me in detail and was encouraged and supported throughout the entire visit. Best dentist I’ve ever been to.

Experiencia fantástica: Nicest staff in the world. From the front desk to Dr. English everyone put me at ease and treated me with respect. If you have anxiety about going to the dentist this is the place to go. I promise they will put you at ease. Very professional and respectful staff. Highly recommend.

Experiencia fantástica: Going to the dentist isn’t on my fun list of things to do. So, when we moved to Madison, I continued to drive an hour to my childhood dentist until I found Apex. I needed a dentist with people skills that would create a comfortable environment as well as consider my needs and feelings. That’s why I feel like the dentist at Apex aren’t just acceptable but are excellent.

Experiencia fantástica: I have been going to this dentist for a couple of years now. I have been nothing but impressed every time I go here. By far the best dentist office I’ve ever been to whether for a routine cleaning or for a crown or bridge. They’ve always treated me so well and always go above and beyond.

Experiencia fantástica: I have always had dental anxiety. Dr. English and his staff made me feel so comfortable. They are the best! ❤️❤️

Experiencia fantástica: Dr. English is friendly and professional. His staff is outstanding at their job and courteous.

Experiencia fantástica: Excellent customer service!! My tooth refused to come out, but Dr English got it out eventually and with no pain!

Experiencia fantástica: The staff is efficient and friendly. I didn’t have to wait at all for my exam and cleaning. The technician who cleaned my teeth did a very thorough cleaning and polishing.

Experiencia negativa: Had an appointment scheduled Friday afternoon for an abstracted wisdom tooth, in a lot of pain, they called me Monday morning to let me know that due to all paperwork not being filled out they rescheduled my appointment. My Monday appointment was not until that afternoon. Gave little to no time to get it filled out and the receptionist was very unfriendly in telling me I was basically out of luck.

Experiencia fantástica: I meet Dr English first in 2019 when I moved here staff is always pleasant and friendly with a smile so glad they took my insurance

Experiencia fantástica: Apex Dental is a great place for your teeth health, all the staff are very nice and do a wonderful job. I would recommend anyone who is looking for a dentist to check them out!!!!!!

Experiencia fantástica: Dr. English is amazing and his staff is top notch! You walk in and they know your name. They will make adjustments for those that don't especially like going to the dentist, (like me).

Experiencia fantástica: Very pleased with the experiences I’ve had at this dentist so far. I came in for an emergency and they were able to get me taken care of in a very timely manner. Everyone in the office is friendly and the dentist himself also has a great personality. I am looking forward to being a long time patient at this office and would recommend it to anyone.

Experiencia fantástica: I needed an emergency extraction and Missy and Dr. E got me in at the very last minute. The whole office was incredibly kind and went out of their way to accommodate me. I can’t thank them enough for the care I received today! Highly recommend.

Experiencia fantástica: Great experience with a professional and knowledgeable staff. Dr English is excellent! Highly recommend!

Experiencia fantástica: After my first visit with Dr. English I now have a very positive outlook on my dental care. His bedside manner cannot be beat. The hygienist was knowledgeable and kind. She kept me updated on everything that was about to happen. From the moment I walked in, the experience was positive.

Experiencia fantástica: Today, I had my routine teeth cleaning but my visit was more than routine. My last teeth cleaning wasn’t performed by my regular dental hygienist and when I asked to have stains removed from my teeth at that visit, I left with stained teeth. That was NOT my experience today. Today, I saw Michelle and my stains were removed! Michelle also gave me advice on something I use to season my food with that could be the reason for me having recently having staining issues with my teeth. THANK YOU Michelle, for sharing and for being the perfectionist you are, because my stains are history. Thanks for other practical information you shared with me today to help me keep my teeth healthy! Dr. English, thanks for educating me on the importance of having panoramic x-rays every three years. I learned a lot from this visit today. An ounce of prevention is truly worth more than a pound of cure. Thanks for providing excellent care and patient education today!

Experiencia fantástica: Incredible service from setting up the appointments for me and my daughters, to the warm and friendly greeting as we walked in the door, then to the services we recieved. I HIGHLY recommend this dental office to everyone.

Experiencia fantástica: Really enjoyed my first visit to Apex Dental. Dentist and staff were very kind and attentive which made my visit a very pleasant one. Looking forward to a long relationship with Apex Dental and staff.

Experiencia fantástica: So I have Been looking for a new dentist with my insurance and I really Lucked up with this one! The staff was super friendly. They educated me on things going on with my teeth and also gave me a corrective cleaning. I got More done in a hour than other dentist have done in 2 years!

Experiencia fantástica: Dr English and the entire Apex staff were kind, personal, welcoming and professional. My hygienist was respectful of me expressing my very sensitive mouth, after the cleaning Dr English sat with me to determine not only what I needed but also what I felt like I needed. I felt like a real person not a number THANK YOU Apex for showing there are still Dentist and staff that truly care about their patients.

Experiencia fantástica: I went to apex dental as an emergency abcessed tooth. I loved the calm professional atmosphere. They put my priorities first. So accommodating!! Definitely a place to return to.

Experiencia fantástica: I needed an emergency appointment a few years ago and Apex got me in right away when my current dentist could not. I definitely switched to Apex after that experience. My daughter needed an appointment yesterday and Apex got her in the next day at the new location. Highly recommend both Dr. English and Dr. Dutton!

Experiencia fantástica: I went to Apex Dental as a new patient. The staff is very friendly and helpful. I was very happy to complete the New Patient Form on line. It was easy and efficient to do this on my own time instead of at the office. My dental hygienist was Michelle and she did a great job! She was thorough, efficient and painless cleaning my teeth. My teeth were cleaned and polished in about an hour. I highly recommend Apex Dental. I will definitely be back for all of my dental needs.

Experiencia fantástica: This has been one of the best dental experiences I’ve ever had, and I’m saying this after TWO fillings! Receptionist=fantastic. Hygienists=so sweet. Dr. Dutton= wonderful. I am a very nervous patient for dentists and I honestly can’t speak highly enough for them. And they’re extremely open about their costs, which, by the way, are so reasonable. It was my first dentist appointment in 8 years and I’m so glad I chose Apex!

Experiencia fantástica: Exceptional experience I had a dental emergency and . Very informed and informative staff. Folks treat ya like friends rather than numbers. I have never had a better dental visit in my entire life. Dr. Dutton is excellent. Super friendly and he explained everything in detail. My partner and I will definitely be moving to Apex with the kids.

Experiencia fantástica: Dr. English is great! Olivia & all of the hygienists & office staff are very friendly, professional & always do great work!

Experiencia fantástica: Wonderful experience this morning!! Everyone was so nice! No waiting. Very professional and clean. I'll be back in 6 months!

Experiencia fantástica: I have severe dental anxiety. Dr Dutton and his staff have made me so comfortable having anything done inside my mouth. The care, professionalism, candor, and tenderness is exactly what I needed for reentry to my dental care. They also made my kids super comfortable as well. Highly recommend using them for your dental work and maintenance.

Experiencia fantástica: Dr. English is the BEST dentist I have ever had, first impressions are very important and for him to shake my hand and not be afraid because we in the middle of a pandemic was a safe moment and he asked how I was doing, and when I asked him how he was… he said BLESSED!! I knew then that I was in good hands! My only issue was hearing the sounds of teeth cracking but that’s nothing to do with him! I will bring my entire family to this office, everyone was very nice from the second I entered the office until I left!

Experiencia fantástica: Thanks Apex for seeing me so quickly..in pain and swollen. Procedure being done tomorrow...my whole family will now be seeing Apex Dental. Everyone at Apex was knowledgeable and caring. Please see for yourself..go to Apex!

Experiencia fantástica: I had two teeth extracted. Didn’t feel a thing. That makes for a great day! Bonus, everyone was very nice.

Experiencia fantástica: Best dental service ever from Melisa cleaning my teeth to Doctor English making sure my dentures are fitting properly

Experiencia fantástica: I was able to get in for a cleaning and checkup with no delay. Had to have a tooth crowned, that took another appointment, and 2 hours. Permanent crown will be ready in 2 weeks. Fast, professional staff. Good value for the money.

Experiencia fantástica: Friendly professional staff. Never a long wait. I was very pleased with their work.

Experiencia fantástica: Dr English and his entire staff are the absolute best medical providers of any sort in all of northern Alabama.

Experiencia fantástica: Best dentist I ever went to. All the staff was awesome.

Experiencia fantástica: Top notch, top drawer from staff to facilities. Extremely satisfied with services. 10 stars.

Experiencia fantástica: I had my first visit this morning. Only had to wait about 5 minutes before the hygienist came to get me. She was very nice. Front desk staff were friendly. Dr. English took the time to answer my questions. Overall very pleasant visit.

Experiencia fantástica: Well all dentists are not the same. The office is very pleasant and despite 2 days of deep cleaning I give a good review bc the young lady was the best hygienist Ive ever had. My teeth were clean and the pain was minimal considering I went 5 years afraid bc of past experience with other dentists. This is the first time I can say Im glad I went to the dentist. I really felt like she cared and I definitely appreciate her not hurting me while going deep lol

Experiencia fantástica: Very professional and customer service was great. First impression made all the difference and happy I chose APEX..