Atlanta Oral & Facial Surgery
Con más de 40 años de historia, Atlanta Oral & Facial Surgery (AOFS) se erige como el grupo de cirugía oral más grande de Estados Unidos, atendiendo a pacientes desde su oficina en Alpharetta y una amplia red de clínicas en la región. Bajo la dirección de especialistas de renombre como los Drs. Paul Keim y Martin Velez, la práctica ha transformado la experiencia del paciente mediante un enfoque holístico que combina la tecnología más avanzada con una empatía profunda. Su objetivo principal es disipar la ansiedad y generar confianza a través de una comunicación transparente y un servicio de excelencia.
AOFS ofrece una gama exhaustiva de servicios quirúrgicos y no quirúrgicos adaptados a cada necesidad. Sus especialidades incluyen exodoncias de muelas del juicio, extracciones dentales pediátricas y el tratamiento de infecciones o dientes impactados. La clínica es líder en soluciones restauradoras, destacándose en procedimientos de implantes dentales, incluyendo dientes en un día, técnica All-on-4, implantes cigomáticos y restauraciones de arco completo. Servicios complementarios como injertos óseos y elevación del seno maxilar garantizan la integridad estructural a largo plazo.
Además de la odontología restauradora, AOFS brinda reconstrucción facial para traumatismos y condiciones congénitas, cirugía correctiva de mandíbula y tratamientos estéticos no invasivos. También abordan problemas de funcionalidad como el síndrome temporomandibular (TMJ) y la apnea del sueño. Con un equipo de cirujanos certificados y un compromiso con la innovación clínica, Atlanta Oral & Facial Surgery asegura que los pacientes reciban un tratamiento de clase mundial, seguro y eficaz en un entorno moderno y confortable.
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-17h
- Martes: 8h-17h
- Miércoles: 8h-17h
- Jueves: 8h-17h
- Viernes: 8h-14h
- Sábado: (closed)
Fotos de Atlanta Oral & Facial Surgery
Nuestro comentario desde Best Dentists Club sobre Atlanta Oral & Facial Surgery:
Un legado de confianza y cirugía oral avanzada
Con más de cuarenta años de historia, Atlanta Oral & Facial Surgery se ha consolidado como un grupo de referencia en cuidado oral y maxilofacial en Estados Unidos. Bajo la dirección de especialistas de renombre como los Drs. Paul Keim y Martin Velez, la práctica combina tecnología de vanguardia con un enfoque profundamente empático. Su modelo holístico está diseñado para generar confianza y disipar la ansiedad del paciente, asegurando que cada visita se sienta segura y de apoyo desde el primer momento.
Tratamientos especializados integrales
La clínica ofrece una amplia gama de servicios quirúrgicos y restauradores adaptados a cada necesidad. Los pacientes destacan frecuentemente la pericia del equipo en procedimientos complejos, como:
- Extracciones de muelas del juicio y extracciones dentales pediátricas
- Implantología dental, incluyendo técnicas All-on-4 e implantes cigomáticos
- Procedimientos restauradores como injertos óseos y elevación del seno maxilar
- Reconstrucción facial y cirugía correctiva de mandíbula
- Tratamiento de trastornos ATM y apnea del sueño
Atención excepcional al paciente y confort
Uno de los aspectos más resaltados de esta práctica es la calidez y profesionalidad del personal. Ya sea atendiendo emergencias o cirugías programadas, el equipo es elogiado por su trato delicado y su comunicación clara. Los pacientes con ansiedad dental a menudo reportan sentirse tranquilos gracias a la actitud profesional y reconfortante de los doctores Keim y Velez, así como de sus asistentes. Numerosas opiniones mencionan a miembros específicos del personal por su amabilidad y atención al detalle. El compromiso con el bienestar del paciente se extiende a gestos atentos, como llamadas de seguimiento postoperatorias e incluso el envío de flores a los pacientes durante su recuperación.
Instalaciones modernas y servicio transparente
Operando desde una moderna oficina en Alpharetta y una amplia red regional, la práctica garantiza un entorno limpio y acogedor equipado con herramientas de diagnóstico avanzadas, como imágenes 3D. El equipo se distingue por proporcionar explicaciones detalladas de las opciones de tratamiento y costos, ayudando a los pacientes a tomar decisiones informadas. Aunque algunos pacientes han notado retos con la respuesta del área de facturación, el consenso general es que la excelencia clínica, la habilidad técnica y la atención compasiva proporcionadas por los cirujanos y el personal de enfermería convierten a Atlanta Oral & Facial Surgery en una opción altamente recomendada para las necesidades de salud oral.
Servicios y Tratamientos
Atlanta Oral & Facial Surgery: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,8 de 5 sobre 419 opiniones
Experiencia negativa: Apologize for this negative grading, but after being quoted $700 on the phone for extracting 4 wisdom teeth, we ended up being robbed $2,500. They ask me to call their billing department and I did. However the billing department does not reply the phone as it is only a answering service to leave voicemail. They never returned my 3 voice mails. They claim that the wisdom teeth on my child are all 4 twisted and charged $814 per tooth, while the PPO insurance inly recognizes $403 per tooth for the zip code market. They use the technique of giving three different estimates: 1) on initial phone call which happened to be $700 total out of pocket after PPO insurance, 2) Different quote after first consultation at $1200 and 3) the day of the service amounting to $5,309 before insurance and $2,305 after insurance. They use a whole sophisticated set of forms and quotes to disorient the responsible party. So I consider they robbed me $2,500, but make sure I get the $103 yes one hundred and three dollar check refund. Seems they attempt to apeace the frustrated responsible party by giving little refund cash. Alpharetta, be aware of this business type and this is my first negative review as I mostly take the time to congratulate great services with 5 stars in the area. This Atlanta Oral and Facial surgery is the exception. I will keep this review and will only take it out if they refund me my $2,500 that they took from the credit card from my child. Please someone stop this type of abuse here in Alpharetta !!! Called back, but as no surprise due to lack of professionalism, after voicemail no one called me back. They still robbed $2,500 from my daughters credit card. Thx,
Hello Tony
Thank you for taking the time to provide us feedback. Please know we take all feedback seriously and use it as a chance to learn how to better serve our patients.
We would like to better understand your review so that we may address any of your concerns personally.
If you would, please give me a call at (770) 875-5522 or email me at [email protected] we would love the opportunity to discuss this situation.
Yours sincerely,
Andrea Bishop
Administrative Operation Manager
Experiencia fantástica: Dr Velez working with Carol-perfect combination
Thank you for your kind feedback. We’re pleased to hear that our team made such a positive impression. We appreciate your support and will be sure to share your compliments with the staff. Thank you for taking the time to leave a review!
Experiencia fantástica: Very good experience, had a smooth surgery with no problems
Thank you, Justice! A smooth procedure with no problems is exactly what we aim for. We appreciate you sharing this.
Experiencia fantástica: One of the Best Dental Experiences I’ve Ever Had! This was truly one of the best doctor’s visits I’ve ever had. I had a complicated case that required a tooth extraction due to an old infection, bone grafting, sinus surgery with additional membrane protection, and implant placement. Amazingly, everything was completed very efficiently in about an hour during just one visit! Before the procedure, I had a thorough consultation where Dr. Velez explained the best treatment option and professionally answered all of my questions. I also had a CT scan and received an insurance estimate the same day, with absolutely no pressure to proceed. Dr. Velez truly has golden hands! Ms. Carol and the entire staff are highly professional, caring, and attentive. I experienced no pain at all during the procedure, and even afterward, my recovery was remarkably easy. I didn’t even notice when the anesthesia wore off—just some normal swelling. I received very clear verbal and written instructions, as well as all necessary prescriptions, which made the recovery process very straightforward. And then—just three months later—I was ready for my new tooth! (The crown is currently in progress.) I honestly can’t believe how quickly and smoothly everything went. I am incredibly thankful to Dr. Velez, Ms. Carol, and the entire team for their professionalism, skill, and care. They made what could have been a very stressful and complicated experience feel easy and comfortable. I highly recommend them!
Experiencia fantástica: 5 stars all around. Today was my second procedure with Dr. Keim, and the team here is simply top-notch. Highly professional, friendly, and truly focused on patient care. Thank you to Dr. Keim and the wonderful staff for making everything so smooth!
Thank you for your 5-star review! We appreciate your kind words about our team. Providing a professional, friendly, and supportive experience is always our goal. Thank you for your trust and support!
Experiencia fantástica: Everyone in the office was so kind and efficient. I look forward to getting my other procedures done here. Madi was so nice!
Thank you for your wonderful feedback! We're grateful for your recognition of our team and commitment to excellent service. We appreciate your support and look forward to continuing to provide a great experience.
Experiencia fantástica: Dr. Keim was such an amazing surgeon!
Thank you for your kind review!
Experiencia fantástica: **⭐⭐⭐⭐⭐** I cannot say enough good things about Atlanta Oral and Facial Surgery! Dr. Velez and the entire staff have been absolutely phenomenal throughout my treatment. From the very beginning, they made sure I felt comfortable and at ease with every step of the process. Dr. Velez took the time to thoroughly explain what to expect, walking me through possible outcomes so I always felt informed and prepared. What really stood out was the ongoing care and communication throughout my healing — the team consistently checked in and kept me updated on my progress every step of the way. To add a special touch as to what I endured, I received a beautiful banquet of flowers after my procedure. Warmed my heart! Dr. Velez has now performed three of my dental implants, and every single one has been a phenomenal experience. The skill, precision, and genuine care shown make it clear why this practice is trusted for oral surgery. Highly recommend Dr. Velez and his entire team.
Thank you for your thoughtful feedback and recommendation! We're grateful for your recognition of our team and commitment to exceptional service. We appreciate your support and kind words.
Experiencia fantástica: Dr. Kiem and his assistants made my wisdom teeth journey so easy! I was extremely anxious having never been put under anesthesia but him and the team did amazing. My impacted teeth were removed with minimal trauma, I had barely any pain or swelling despite having bony impacted teeth. I have had a previous single wisdom tooth removed and this experience with all three was significantly less painful and complicated. I highly recommend any surgeon from this location.
Thank you for your kind review. We appreciate your feedback and are grateful you took the time to share your experience with our team.
Experiencia fantástica: Yes, I think so. Dr's honest opinion helps us lot to decide our treatment plan. Dr. Explain all the options. He also explain + and _ points. Thank you.
We are glad you had a positive experience. Thank you for the feedback!
Experiencia fantástica: We are thoroughly satisfied with the level of care and service that our son received from Dr. Dillard and the staff! He had to have all four of his wisdom teeth surgically removed. Dr. Dillard and the other staff members were professional, knowledgeable & personable. His healing went smoothly without any problems. We highly recommend them!
Thank you for your kind words and recommendation! We are grateful for the opportunity to care for our patients and appreciate you sharing your positive experience with our team.
Experiencia fantástica: Dr. Dillard and his assistants were amazing! I had all four of my wisdom teeth removed, and the entire process went so smoothly. Everyone was kind, professional, and made me feel comfortable from start to finish. I highly recommend Dr. Dillard and his team. Thank you for making what I was so nervous about such a great experience!
Thank you for your kind review! We're so glad you had a positive experience with our team. We appreciate your recommendation and are happy we could help make your visit comfortable and stress-free.
Experiencia fantástica: Today was my initial evaluation with Dr. Keim and his team at Atlanta Oral & Facial Surgery. The experience was exceptional from start to finish, beginning with the helpful and friendly front desk staff, continuing with the knowledgeable and wonderful nurse, Haley, and concluding with an absolutely fantastic consultation with Dr. Keim. He took his time, listened intently, and clearly explained all of my procedural options without making me feel rushed.
Thank you for taking the time to share, Rossi! Dr. Keim and the entire team appreciate your kind comments and are glad your visit felt thorough and comfortable.
Experiencia fantástica: Dr. Martin Velez identified and explained to me the cause of my problem. He told me what to expect going forward. I appreciated his expertise. Everyone was most kind.
Thank you for your kind feedback, Jane! Dr. Velez and our team truly appreciate your thoughtful words. We’re glad you had a clear and positive experience.
Experiencia fantástica: Great experience from office staff, assistants, and Dr. Velez. Clear communications and a pleasant atmosphere. Highly recommended.
Thank you for your kind review, David. We’re pleased to hear that you had a positive experience with Dr. Velez and our team. Providing clear communication, excellent care, and a welcoming environment is always our goal. We appreciate your recommendation and thank you for trusting us with your care.
Experiencia fantástica: This facility and team are absolutely AMAZING! I was referred here to have my wisdom teeth removed, and from start to finish, the entire experience exceeded my expectations. The front desk staff are incredible—friendly, welcoming, professional, and always willing to help. Scheduling was extremely easy, and they were very accommodating with my schedule, which I greatly appreciated. Dr. Keim was outstanding. He took the time to thoroughly explain the wisdom tooth extraction process, answered all of my questions, and made me feel comfortable and confident every step of the way. His professionalism and bedside manner were exceptional. What impressed me most was the care I received after the procedure. During the healing process, I experienced some pain and concerns, and the team got me in the very same day. They took the time to evaluate everything, reassure me that I was healing properly, and made sure I felt supported throughout my recovery. It’s rare to find a practice that combines outstanding clinical care with such genuine compassion and customer service. I truly can’t speak highly enough of this team. If you’re looking for a place that will treat you with kindness, professionalism, and exceptional care, this is it. Thank you to Dr. Keim and the entire staff for making what could have been a stressful experience such a positive one!
Thank you for taking the time to share such a thoughtful review, Andrew. We are honored by your kind words and thrilled to hear that your experience with Dr. Keim and our team exceeded your expectations. Providing exceptional care, clear communication, and support throughout every stage of treatment and recovery is our top priority. We’re especially grateful to hear that you felt well cared for and supported when questions arose during your recovery. Thank you for your trust, recommendation, and for choosing our practice. We truly appreciate your feedback and wish you all the best.
Experiencia fantástica: My son came here to have his wisdom teeth removed. The office is very clean and modern, the staff is friendly and knowledgeable and the dentist is excellent. I would highly recommend.
Thank you for your kind recommendation, Justin! We’re honored by your feedback and are pleased to hear that you found our office welcoming, professional, and knowledgeable. Providing excellent care and a positive experience for our patients and their families is always our goal. We appreciate you taking the time to share your experience.
Experiencia fantástica: Dr Keim was so wonderful and everyone on staff was so awesome. This was a great experience for my child and myself. After wisdom teeth removal surgery we were concerned about healing correctly and they put us at ease with an appointment -no charge. Cannot recommend this staff enough
Heather, thank you for your thoughtful review! We’re pleased to hear that you and your family had a positive experience with our team. Providing compassionate care and peace of mind is important to us, and we appreciate your recommendation and trust in our practice.
Experiencia fantástica: Had a visit with the team and Dr. in Alpharetta today and I've got to say, I interacted with 5 different staff members during my visit and each one of them was more friendly than the last. This team is FANTASTIC!!! My appointment in their very clean facility went well today and their current cutting edge technology really helped me understand my urgent dental issues and my treatment plan. Insurance and payment were explained to me very well and I know all of my options going forward. I would highly recommend this location if you want exceptional service!
Mark, thank you for your wonderful feedback! We’re delighted to hear that our team made such a positive impression and that you felt informed and supported throughout your visit. We appreciate your kind words and thank you for choosing our practice.
Experiencia fantástica: Each of my appointments have been a very positive experience. All of the staff have been exceptionally professional.
David, thank you for your kind review! We’re glad to hear that your experiences with our team have been consistently positive. We appreciate your trust and look forward to continuing to provide excellent care.
Experiencia fantástica: The staff is so warm and caring. I saw Dr. Keim who told me what was going on in words I could understand.
Michael, thank you for your kind feedback! We’re so glad to hear you felt cared for by our team and that Dr. Keim took the time to explain everything clearly and in a way that was easy to understand. Thank you for trusting us with your care!
Experiencia fantástica: I had severe tooth pain from wisdom tooth decay. Doctor Dillard and his team diagnosed teeth with xrays and clearly explained root cause of my pain also treatment for it. Dr. Dillard understood Iam going thru severe pain and arranged for immediate treatment. Thank you Dr. Dillard and his team for treating me.
Bhargavi, thank you for your thoughtful review! We’re so glad Dr. Dillard and our team were able to provide prompt care and help you feel informed throughout your experience. We appreciate your kind words and thank you for trusting our team with your care!
Experiencia fantástica: went here for my wisdom tooth surgery very efficient and courteous staff, surgery instructions were very clear and communicated to me multiple times which was very helpful
Thank you for sharing your experience! We’re so glad to hear our team provided efficient care and clear communication throughout your visit. We appreciate your kind words and wish you a smooth recovery!
Experiencia fantástica: Comfortable experience with my daughter’s wisdom tooth extraction. Dr. Keim was very thorough and took his time to explain everything. Front desk was kind and helpful also.
Thank you for your kind words, Kishwar. We’re so glad to hear you and your daughter had a comfortable experience with our team. We appreciate you recognizing Dr. Keim and our front office staff for their care and support throughout the process!
Experiencia fantástica: The people were very friendly and kind, and the service was very good.
Thank you, Emaan! We truly appreciate your kind review and are so happy to hear you had a positive experience with our team. Thank you for trusting us with your care!
Experiencia fantástica: Yes, the treatment and overall service were excellent. I don’t remember everyone’s name, but I do remember Grace—she was amazing. Also, the young lady who helped coordinate the original consultation was very helpful as well. Thank you all for making the process smooth and comfortable.
Thank you so much for your thoughtful review, Tyscape. We’re thrilled to hear you had an excellent experience with our team. We truly appreciate your kind words about Grace and the staff member who helped coordinate your consultation. Thank you for trusting us with your care!
Experiencia fantástica: Dr. Keim and his remarkable staff have provided my family and myself terrific service for over 10 years and I would highly recommend them to anyone in need of oral surgery.
Thank you, Tom, for your kind words and for trusting Dr. Keim and our team with your family’s care over the years. We truly appreciate your continued confidence and recommendation. It means so much to know you’ve had such positive experiences with our practice, and we look forward to continuing to provide excellent care for years to come!
Experiencia fantástica: First time here today at this place. I love the way the office runs and looks so the staff here are so nice and wonderful.
Thai, we're delighted to hear you had a great experience with office and our staff. Thank you for sharing your experience!
Experiencia fantástica: Everyone was very professional, caring and explained everything great experience
Thank you, Qia for your kind review!
Experiencia fantástica: Dr. Dillard and his team are amazing. Front desk was very friendly and quick to move and schedule the surgery.
Thank you, Srikar! We’re so glad to hear Dr. Dillard and our team provided a great experience and helped make everything smooth and efficient. We appreciate your kind feedback!
Experiencia fantástica: Went in for an evaluation with Dr. Dillard and received very solid advice and evaluation. Excellent front desk service as well.
Thank you, Alicia! We’re so glad you had a great evaluation with Dr. Dillard and that our front desk team provided excellent service. We appreciate your kind feedback!
Experiencia fantástica: I felt a bit anxious about the appointment in the beginning. All staff and the dentist were extremely kind and very knowledgeable to the questions I had. By the time I left quite calm and assured with the treatment plan they suggested. I highly recommend them if you are in need of oral surgery.
Thank you, Margie for sharing your experience. We’re glad our team was able to help you feel at ease and provide clear, reassuring guidance. Your recommendation means a lot to us!
Experiencia fantástica: I had an amazing experience with the group I had one of my tooth extracted for implant the overall experience was amazing staff is courteous, very professional set up I was taken care of until I healed Dr Keim was wonderful
Thank you for your kind words! We’re so glad to hear you had a positive experience with our team. We appreciate you trusting us with your care and will be sure to share your feedback with Dr. Keim and the staff!
Experiencia fantástica: My wisdom teeth consultation was great and very thorough!
Amina, thank you so much for your positive feedback. We appreciate your review!
Experiencia fantástica: I recently went in for a consultation and had such a positive experience. Dr. Kiem has an incredible ability to make you feel comfortable while also being extremely knowledgeable. He strikes a rare balance of being both personable and professional, which I truly appreciated. His dental assistant (I apologize for not catching her name) was equally amazing. She was gentle, honest, and professional, and made me feel completely at ease throughout the visit. Maddy at the front desk was warm, pleasant, and very helpful, making the entire experience feel seamless from start to finish. I felt genuinely cared for here and would absolutely recommend this office.
Thank you so much, Talia for sharing your experience! We’re thrilled to hear that your visit was comfortable, professional, and welcoming from start to finish. Our team works hard to make every patient feel cared for, and it’s wonderful to know that came through during your consultation. We truly appreciate your recommendation!
Experiencia fantástica: The service was great, it was quick and convenient. They took me in right when I came in!
Thank you for your kind feedback! We’re so glad you had a quick and convenient experience. We appreciate you choosing our team!
Experiencia fantástica: Highly recommend! From check in to check out everyone has been so friendly & nice.
Thank you for your recommendation! We’re happy to hear our team made your visit a positive one from start to finish. We truly appreciate your support!
Experiencia fantástica: Doctor helped me to be at ease with procedure. The staff were all very kind and willing to help. Very professional and clean office!
Thank you for your kind words! We’re so glad our team helped you feel at ease and provided a professional, welcoming experience.
Experiencia fantástica: Office staff was AMAZING! Very kind upon walking in. Dr.Keim was also very informative and helpful!
Thank you for your feedback! We’re happy to hear our team made a great first impression and provided helpful, informative care.
Experiencia fantástica: Dr Keim and his staff are very professional yet personable too. They are obviously very competent but the exude compassion. I wouldn’t hesitate to recommend them to anyone!
John, thank you! We truly appreciate your thoughtful review! It means a lot to hear our team’s professionalism and compassion stood out.
Experiencia fantástica: Doctor and staff were so friendly I will be happy to return. Never said that about going to a dentist
Joseph, we're excited to hear you found the doctor and staff friendly! Thank you for your kind words and review.
Experiencia fantástica: My experience with Atlanta Oral & Facial Surgery went extremely smooth from start to finish. The team there were very professional and informative and comforting. I highly recommend them!
Bob, thank you for taking the time to share your experience with Atlanta Oral & Facial Surgery. We’re so glad to hear everything went smoothly from start to finish and that our team made you feel informed and comfortable. We truly appreciate your recommendation!
Experiencia fantástica: Dr Dillard and staff did an excellent job of an emergency extraction for me. The practice is very professional and provided information regarding extraction expectations after the procedure which made it easy to continue their expert care.
Tresa, thank you for your kind review! Dr. Dillard and our team are happy to hear you felt well cared for during your procedure. We’re glad the post-procedure information was helpful and appreciate you trusting us with your care.
Experiencia fantástica: I completed wisdom extractions, not even realized they were out no pain at all. After 2 weeks I was back to my regular eating routine.
Ernie, we're so glad to hear your procedure was painless. Thank you for your kind words.
Experiencia positiva: I gave it 3 starts. The staff was super friendly and Dr. Dillard was very nice. I came in for a consultation. After checking in the receptionist let me know that I will need to get X-rays bc my dentist only sent over X-rays of single teeth(which by the way I don’t believe that) I was not informed that I would he charged $193 for the x ray. This is info that should get shared with patients before being seen. I go to check out and get the info about the procedure and then told I have to pay the $193. I will be contacting my dentist to see what x rays they sent over bc I really feel they tell you that they don’t have them to get you to do their x ray and and collect the money. I’m not sure if I will move forward with the process bc reading the other reviews about billing issues and my experience I feel I’ll be taken advantage of bc I’ll be paying mostly out of pocket
Hello Kanton,
Thank you for taking the time to provide us feedback. Please know we take all feedback seriously and use it as a chance to learn how to better serve our patients.
We would like to better understand your review so that we may address any of your concerns personally.
If you would, please give me a call at (770) 875-5522 or email me at [email protected] we would love the opportunity to discuss this situation.
Yours sincerely,
Andrea Bishop
Administrative Operation Manager
Experiencia fantástica: Dr. Valdez and his staff are first class. Very professional and caring. I highly recommend!
Jack, thank you for your very kind words about Dr. Velez and our staff. We appreciate your kind review!
Experiencia fantástica: Staff were very nice , dr. Martin was great as well can’t wait to get my wisdom teeth removed lol.
Thank you for your kind review! We're glad to hear Dr. Velez and our staff made your visit a great one. We look forward to seeing you for your procedure!
Experiencia fantástica: I took my daughter there. They are very friendly and all four wisdom teeth extractions were so quick. They are good!
Kim, thank you so much for the kind review! We’re happy to hear your daughter had a great experience and that her procedure went smoothly. We truly appreciate your trust in our team!
Experiencia fantástica: From Grace, Dhour(sp?), Intern Kai(sp?), Jennifer, to Dr. Dillard, I was treated with comforting words, politeness, and positive reassurance. The procedure was quicker and gentler than what I anticipated. Kudos AOFS Team! On day 4, I'm just waiting for all swelling to go away. :) Thank you!
Marcia, thank you so much for taking the time to share your experience! We’re glad our team was able to make you feel comfortable and that your procedure went smoothly. Wishing you a speedy recovery!
Experiencia fantástica: I took my brother here for sedated extraction of his wisdom teeth and the nurses were very kind and explanatory throughout the process. And it’s great that they take CARE credit! 10/10
Lune, thank you for your kind review! We're happy our team could make your brother's procedure smooth and comfortable. We truly appreciate you choosing us!
Experiencia fantástica: Dr. Velez and Carol were both great! The office staff was very friendly and welcoming! I would definitely recommend this office.
Julie, we're happy to hear you had a great experience with Dr. Velez and Carol. We truly appreciate your kind words and recommendation!
Experiencia fantástica: We had a wonderful experience at Atlanta Oral and Facial Surgery for wisdom tooth removal. The entire process was smooth from start to finish—the staff was caring, professional, and made sure the kids felt comfortable throughout. Communication was excellent, and we felt well-informed every step of the way. Highly recommend for anyone needing oral surgery!
Arun, thank you for such a thoughtful review! We're glad our team helped make the process smooth and comfortable for your family. We truly appreciate your recommendation and kind feedback!
Experiencia fantástica: Very cheerful and happy place I enjoyed my experience there. Clean and up to date place. Would recommend.
Matthew, we're so glad you enjoyed your experience and appreciate our clean, welcoming office. We truly appreciate your recommendation! Thank you for your kind review.
Experiencia fantástica: Great experience today with Dr Keim and his staff. Genuine care for my comfort during and following my procedure. I really appreciated the time every person I saw took to make me feel at ease in their office.
Alicia, thank you for your kind review! We're so glad Dr. Keim and our team helped make your experience comfortable and positive. We truly appreciate you taking the time to share your experience.
Experiencia fantástica: I have had two extractions performed by Dr. KEIM. He is very professional and reassuring My extractions were performed quickly and relatively painless I required no further pain medication. His staff is very pleasant, helpful, and competent.
Sue, thank you for your kind words! We're glad Dr. Keim and our team could provide a comfortable, positive experience.
Experiencia fantástica: Was referred to this practice by my Dentist. They are fantastic. The entire staff is so friendly and considerate, and the minor surgery they performed was flawless! Highly recommend!!!
Thank you for your kind review! We're so glad you had a great experience with our team and your procedure went smoothly. We truly appreciate the recommendation!
Experiencia fantástica: Really impressive with everyone and specially with Dr. Lewis Dillard. Fantastic experience with my son wisdom teeth surgery
Maria, thank you for your kind words! We're so glad Dr. Dillard and our team could provide a great experience during your sons procedure. We truly appreciate your feedback!
Experiencia fantástica: The doctors and entire staff were incredibly helpful and kind, despite my physical pain and discomfort due to injuries they made sure to do everything they could to make me feel comfortable and safe. I feel very confident that I am in good hands here!
Isabella, thank you so much for your kind review. We're so glad our doctors and team were able to support you and help keep you comfortable during your visit. Knowing you felt safe and well cared for truly means a lot to us. Wishing you continued healing and all the best!
Experiencia fantástica: Dreading to step foot in this place for wisdom teeth extraction, I was VERY VERY happy with each step of this process. The staff and Dr Keim listen, watch you cry and encourage you and then, it's over. Thank you all for turning my dread to peace and doing a great job with my teeth! I didn't even need to have one ounce of stress.
Carissa, thank you for your thoughtful review. We're so happy to hear Dr. Keim and our team made you feel supported and at ease throughout your visit. Helping patients feel calm and cared for is always our goal.
Experiencia fantástica: Came to support my friend who recently got her wisdom teeth out and was so quick to get us in while giving her the attention and care she needs!
Olivia, we understand how important it is to feel supported during recovery. We're glad our team was able to get your friend in quickly and provide the attention has needed. We truly appreciate you sharing your experience!
Experiencia fantástica: Great experience and amazing staff! I got my wisdom teeth taken out here, and they did a great job making sure I was fully taken care of and supported throughout a healthy recovery. I felt comfortable and very informed the entire time.
Katie, thank you for your kind review! we're so glad to hear you had a great experience and felt well cared for throughout your procedure. We truly appreciate you trusting our team.
Experiencia fantástica: It was a smooth experience, they removed two of my wisdom teeth yesterday and I dont feel any pain pr anything. I even go to work today since I have 0 side effects or pain.
Oguzhan, we're happy to hear your experience was smooth and that your recovery has been going so well. Thank you for sharing your feedback and trusting us with your care!
Experiencia fantástica: Very friendly but mostly I felt at eased l also like the friendly atmosphere and the nurses as well l felt very comfortable and lm happy to see that lm in good hands with no worries
Nadine, thank you for your kind words! We're so glad our team helped you feel comfortable and well cared for. We appreciate you choosing us!
Experiencia fantástica: I got my wisdom teeth surgery done at this location and would absolutely recommend. Grace, at the front desk, was so incredibly kind and comforting. I called a couple days before my surgery to ask some questions and I was met with so much compassion and comfort. The surgery was super easy and fast and the healing process was super quick and simple. Dr. Dillard was so professional and played some bangers in the surgery room while I was waiting to go under. Thank you guys for such a great experience! (And Grace definitely deserves a raise.)
Carly, we're thrilled to hear you had such a positive experience with your procedure. We'll be sure to share your feedback with Grace and Dr. Dillard-they'll appreciate it. Providing compassionate care and a smooth experience is always our goal. Thank you for your thoughtful review and recommendation!
Experiencia fantástica: I will give 5 star to doctor and his team. Negative stars for the front desk lady at Old Milton park office. I wanted to understand billing charges and she (not American lady) from back seat came to answer with so much rudeness. Probably they might be getting this questions daily but she can’t be rude. She should have explained me in a nice polite tone. And she never even answered my question. On one side my teeth was hurting, was nervous for surgery , and the $$$ out of pocket was insane 2k. This lady might be too good in her work but she can’t be talking with patients in a bad tone. Because of her I wanted to give negative points but that will impact doctor and his team image. Whereas the front / admin ladies were much calm and patience with me when I went for consultation at Roswell office.
Palak, thank you for taking the time to share your feedback with us. We truly appreciate your 5-star recognition of Dr. Velez and our clinical team, and we’re glad to hear you had a positive experience with them. Please know we take all feedback seriously and use it as a chance to learn how to better serve our patients.
We would like to better understand your review so that we may address any of your concerns personally.
If you would, please give me a call at (770) 875-5522 or email me at [email protected] we would love the opportunity to discuss this situation.
Yours sincerely,
Andrea Bishop
Administrative Operation Manager
Experiencia fantástica: This was a great experience with Dr Velez and his staff. They were professional and caring. I would recommend them to my family and friends who may need implants. My experience was zero pain.
Michael, thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Dr. Velez and our team. Providing professional, compassionate care is always our top priority, and we’re glad to know you felt comfortable and pain-free throughout your visit. We truly appreciate your trust and your recommendation to family and friends.
Experiencia fantástica: Dr Velez and his entire staff were wonderful to work with! I was completely dreading to have my tooth extracted and they couldn’t of been more knowledgeable, kind and thoughtful.
Tracie, thank you so much for sharing your experience! We're glad Dr. Velez and our team were able to make your visit comfortable and reassuring. We truly appreciate your trust in us!
Experiencia fantástica: We had a great experience with Dr. Velez in the Alpharetta office for wisdom teeth removal. Explained everything to us and the after care was excellent. Both kids had no issues and were back to normal activities quickly.
Jennifer, thank you for your kind review! We're glad both of your kids had a smooth experience with Dr. Velez and our Alpharetta team.
Experiencia fantástica: Dr.Kein and staff are so kind and professional. No matter which location Dunwoody or Alpharetta. They make sure I was good and comfortable during my surgery.
Cintya, thank you so much for your kind words. We're grateful you've had a positive experiences with our team across locations. We truly appreciate you taking the time to share this!
Experiencia fantástica: What a great experience. They greet you with the energy of kindness, patience and a smile! What a wonderful group of people who serve you with care and understanding!
Deborah, thank you so much for your kind words. We're so glad you had a great experience with our team. It means a lot to us that you felt welcomed and cared for!
Experiencia fantástica: The Alpharetta location was very professional, personable, friendly and highly competent! Took my 84 yr old mother-in-law in for a tooth extraction and they made her feel very at ease! Highly recommend Dr Keillor and the staff!
Thank you for the kind words, Woody! We're so glad your mother-in-law felt comfortable and well cared for by our doctor and staff.
Experiencia negativa: Be very careful with this practice. While the doctor and medical staff are fantastic, their billing team is nefarious. They incorrectly filed a claim to my insurance company. My insurance company and I have been trying to get them to resubmit the claim correctly; however, we can’t get anyone on the billing team to correct it and the billing team will not return any calls from me, calls from my insurance company, nor calls from their own front desk staff. This has been going on for months. I would not take the risk of going there and having your claim denied due to the billing team’s ineptitude. Also FYI, their billing team is in another state (Texas), and I’m guessing you probably can’t visit any of the Atlanta Oral & Facial Surgery locations without having your claims go through the same Texas-based billing team.
Hello Rogue,
Thank you for taking the time to provide us with feedback. Please know we take all feedback seriously and use it as a chance to learn how to better serve our patients.
We would like to better understand your review so that we may address any of your concerns personally.
If you would, please give me a call at (470) 221-0196 or email me at [email protected] we would love the opportunity to discuss this situation.
Yours sincerely,
Andrea Bishop
Administrative Operation Manager
Experiencia fantástica: The office staff is friendly and helpful! We wanted to come back for a follow up and then nurse we saw was very accommodating. The doctors are great as well. We had a terrific experience. The is our 2nd procedure with this office.
Erin, thank you so much for sharing your experience! We're glad to hear that our team made you feel welcomed and that the doctors were accommodating during your visits. We truly appreciate your trust and look forward to continuing to care for you in the future.
Experiencia fantástica: Dr Dillard is great! I had to get a tooth extracted today and he made the process very quick and easy . He ensured that I understood what was happening and explained what he was doing before he did it! Great service !
Frankie, thank you for your kind words! We're so glad Dr. Dillard was able to perform your procedure smoothly and comfortably. Ensuring our patients feel informed and at ease every step of the way is always our top priority. we truly appreciate you sharing your positive experience!
Experiencia fantástica: I was concerned with the prospect of a tooth extraction that I felt was not necessary. A referral brought me to the Alpharetta office. The reception was fluid, courteous and very organized. "Hight Tech" preliminaries were conducted inclusive of a detailed description of the entire process by the physician's assistant. Dr. Dillard was the attending physician presenting a very warm professional, personal detailed explanation of my situation, as well as a prospective necessity. As unpopular that dentist visits are, this visit was quite the contrary.
Thank you so much for sharing your thoughtful experience. We’re glad our team and Dr. Dillard were able to provide you with clear explanations and a comfortable visit. We always strive to make dental care as stress-free and reassuring as possible. We truly appreciate your trust in us!
Experiencia fantástica: Office personnel is extremely friendly and helpful. The best dental experience in years. Would definitely recommend to anyone requiring oral surgery. Thanks Dr. Dillard!
Robia, thank you so much for your kind words! We're thrilled to hear Dr. Dillard and our team provided you with such a positive experience. We truly appreciate your recommendation!
Experiencia fantástica: Had one of wisdom teeth extracted, it had chipped Starting with registration and making appointments to procedure, nurses providing details and the surgeon, it was so well done Dr Dillard knows what he is doing and made my surgery as painless as possible Five stars!
Vidya, thank you for sharing your experience! We're so glad Dr. Dillard and our team made your surgery smooth and comfortable.
Experiencia fantástica: Dr. Dillard was very professional and very knowledgeable. Most importantly, he was honest with me, letting me know that a biopsy was not necessary. (Another oral surgeon, who did not accept my insurance, told me a biopsy was necessary.) Whenever I have an issue, I will always return to Atlanta Oral & Facial Surgery, and I would never hesitate to recommend them to family and friends.
Hollie, thank you for sharing your experience with Dr. Dillard. We’re so glad to hear that his professionalism, honesty, and knowledge made you feel comfortable and confident in your care. We truly value the trust you place in us and we’re honored by your recommendation to family and friends.
Experiencia fantástica: As the spouse of the patient going in for surgery it was extremely comforting knowing how thorough and comforting they were prior to surgery with all the details, upon arrival warmly greeted and nice coffee for those waiting for their patients.
Thank you for your kind words. We’re glad to hear you and your spouse felt well cared for and comfortable throughout the process. Our team strives to make both patients and their loved ones feel supported, and we truly appreciate your feedback.
Experiencia fantástica: All staff were attentive, thorough and professional. My experience was seamless. The procedure was made very clear and was carried out perfectly. I’d highly recommend.
Thank you so much for sharing your experience with us! We're glad to hear our team was able to make everything clear and seamless for you. Your recommendation means a lot, and we truly appreciate your kind words.
Experiencia fantástica: Dr. Velez and his team are so incredibly kind and understanding. They’ve always been able to fit me into their schedule and answer and and all questions I might have! I have always heard that people fear getting their wisdom teeth out but my experience was nothing but amazing!
Thank you so much for your kinds words, Kori! We are so glad to hear that Dr. Velez and our team were able to make you feel comfortable and supported throughout your visit. It's wonderful to know your experience was a positive one-we truly appreciate you sharing it!
Experiencia fantástica: hey all imma stay is this is the place to go especially if your new to this and nervous young adults. the front desk ladies were great! made me feel very welcome the office is very clean. Ms carol and Dr Martin Veliz took there timeeeeeeee with me because yall i was so scared but they didn’t get annoyed or irritated by my crying if anything they took there time and was very patient. i had to go under iv sleep due to my wisdom teeth growing in sideways but wen i woke up pain was a 2/10 and they also give u an after care bag i’ll refer that location to anybody. thank yall again!
Kiara, thank you so much for sharing your experience! We are glad our team and Dr. Velez helped make you feel comfortable and cared for every step of the way.
Experiencia fantástica: First appointment with Dr. Dillard was excellent. He wanted to make sure that I did not have any questions before I left. I was very impressed with his knowledge and his pleasant attitude. Very happy I found Dr. Dillard.
Sue, we are happy to hear your first visit with Dr. Dillard was such a positive one. Thank you for your kind words and for trusting us with your care!
Experiencia fantástica: Dr. Dillard and his team were amazing. I have severe white coat syndrome and they were all so wonderful!
Joyce, we are so glad Dr. Dillard and the team made you feel comfortable. Thank you for trusting us- it means so much!
Experiencia fantástica: I may never get over the fact that they sent me flowers after my surgery. That is genuinely, one of the most thoughtful gestures ever. 10/10 experience.
Peggy, we are so glad the flowers brought a smile to your recovery! Thank you for your kind words and for trusting us.
Experiencia fantástica: Very professional and incredibly sweet and helpful staff! My son had your wisdom teeth removed and everyone was very attentive.
Rhonda, we are delighted to hear our staff was kind, helpful, and attentive to you and your son. Thank you for your kind words and review!
Experiencia fantástica: I can’t thank Dr. Dillard and his staff ENOUGH for their professionalism, bedside manner and support. I was referred to them after an unsuccessful attempt to get a tooth pulled by another dentist who knew I was nervous and anxious and had an active infection. That dentist then referred me to Dr. Dillard. I was skeptical at first because I just didn’t trust the referring dentist after the trauma she put me through. But Dr. Dillard listened to me, took pity on me and assured me that I was in the right hands. They even took my X-rays from another dentist office so that I wouldn’t have to pay more out of pocket to have them retaken. I highly recommend EVERYONE to get their oral surgery done by Dr. Dillard. The staff is awesome as well, from the front desk to the back office staff. They even called me the next day to check on me post surgery unlike that other dentist office. I was so relieved that everything went so smoothly. God bless them all
Ja’Nelle, thank you so much for your heartfelt review. We are truly honored that Dr. Dillard and our team could help you feel safe and supported after such a tough experience. We’re so glad everything went smoothly and appreciate your trust in us!
Experiencia fantástica: I had a great experience getting my wisdoms tooth pulled here! The office is very clean and welcoming. Dr. Dillard and his staff were all so nice—they explained everything step by step as they worked, which really helped ease my nerves. Because I was nervous going in There was music playing in the background during my procedure, and I especially appreciated both the background music and that Dr Lewis hummed along—it gave me reassurance that I was in good hands. The whole procedure went smoothly and was over quicker than I expected. Dr Dillard was gentle giving me the numbing shot as well as pulling my two wisdom tooth’s . I highly recommend this office. And I appreciate the clear after care instructions that was given to me after my appointment.
Niki, thank you so much for your thoughtful review! We are glad to hear Dr. Dillard and our team helped ease your nerves and made the experience a smooth one. We’re happy the background music and Dr. Lewis’s humming added comfort during your visit! We truly appreciate your recommendation and look forward to caring for you again in the future.
Experiencia fantástica: Fantastic staff from reception all the way to the oral surgeon. My son was very nervous and they talked him through the procedure and how painless and quick it would be. I would absolutely recommend this location to anyone that needs a service they provide.
Thank you, Charlie! We are so happy to hear your son felt reassured and comfortable throughout his procedure. Our team works hard to create a calming experience, and we are grateful for your kind words and recommendation.
Experiencia fantástica: Staff is extremely polite and goo attitude. Clinic was very clean and comfortable surrounding, had the best experience !
Thank you for the wonderful review! We are so glad to hear you felt comfortable and well taken care of during your visit. Creating a clean, welcoming environment with a positive team is always our goal. We truly appreciate your kind words!
Experiencia fantástica: I usually hate going to the dentist, but all the employees were so kind and attentive making my experience so much better and my smile brighter.
Thank you, Brenna! We are thrilled our team could help make your visit a positive one. Your kind words mean a lot, and we’re so glad we could brighten your smile!
Experiencia fantástica: Nice staff answered all my questions made the process smooth on day two of wisdom teeth removal no concerns just following their recommendations seems to be working well.
Jailyn, we are so glad to hear your experience was smooth and that you felt supported during recovery! Thank you for trusting us with your care and your wonderful review!
Experiencia fantástica: So, having to have a tooth pulled usually does not present as an enjoyable experience. But Atlanta Oral & Facial Surgery’s Dr. Dilliard and staff made my experience less nerve-wracking. They were so nice, and Dr. Dilliard even called me personally the next day to check on me. They even sent me flowers after my procedure! FLOWERS! That was just the cherry on top. Thank you to Dr. Dilliard and staff for everything! I am a very happy patient!
Thank you, Becky! We are so glad Dr. Dillard and our team helped make your experience as comfortable and supportive as possible. It means a lot to hear you felt cared for every step of the way — and we’re happy the flowers brought a smile! Wishing you a smooth recovery.
Experiencia fantástica: Dr Dillard is very professional and knowledgeable. Doctor’s assistant Dor is very friendly. Would recommend.
Thank you, Lawanda! We appreciate your kind words about Dr. Dillard and Dour. We are proud to have such a knowledgeable and compassionate team, and we’re so glad your experience reflected that. Thanks for the recommendation!
Experiencia fantástica: We have used Atlanta Oral & Facial most recently this week and also for my daughter 6 years ago, both times we received an amazing experience from start to finish. When my dentist recommended I see an oral surgeon, I knew exactly where I was going. Dr. Keim provided the most informative, professional experience during this time. Thank you
Jim, thank you for your continued trust in our team over the years. We’re so glad to hear Dr. Keim provided such a positive and professional experience once again!
Experiencia fantástica: I had my wisdom teeth removed two weeks ago at Atlanta Oral and Facial Surgery, and I couldn’t be more pleased with the experience. The procedure was incredibly smooth, and my recovery has been quick and easy with minimal discomfort. Dr. Dillard and his team were outstanding, professional, caring, and genuinely fun to be around. They made me feel comfortable and well taken care of every step of the way. I highly recommend this practice to anyone needing oral surgery. You’re truly in great hands here!
Thank you so much, Ervic! We are thrilled to hear your experience with Dr. Dillard and our team was smooth, comfortable, and positive from start to finish. We truly appreciate your kind words and recommendation!
Experiencia fantástica: I got my surgery done just 4 hours ago and I have to say this was 100000x more pleasant that I expected! Everyone there was kind, loving, patient, and made me feel extremely comfortable. For anyone else out there getting their wisdom teeth removed if you want to feel no to little anxiety, extremely comfortable, and experience extreme kindness during the procedure this is the place to go!
Thank you, Logan! We are so glad we could exceed your expectations and help you feel comfortable and at ease during your visit. Your thoughtful feedback means a lot to our team!
Experiencia fantástica: Very friendly & efficient. Made my mother, who is scared of dentists, feel very comfortable. The bed side manner of both Kiara & Dr. Dillard, was excellent! Highly recommend!!!
Tina, we are so glad we could help your mother feel comfortable. We truly appreciate your kind words about Dr. Dillard and Kiara! Thank you for your kind words.
Experiencia fantástica: Dr. Kiem was great. My son had his wisdom teeth removed and he was super helpful, explained everything before and after the surgery and called one day after the surgery to check in.
Yatindra, thank you for the great review! We are happy to hear your son had a smooth experience with Dr. Keim and felt supported throughout the process.
Experiencia fantástica: Everyone from the desk to the Dr himself was exemplary. The made things clear, answered my questions with respect, and I was fortunate enough to have my tooth extracted in the same visit as my consultation. They’re a great team.
James, we are so glad your experience was smooth and efficient. We appreciate your kind words and are happy our team could assist you all in one visit.
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