Dental Associates

Experiencia negativa: They cancel appointments without telling me

Experiencia fantástica: Excellent staff. They are able to get me in same day for a cleaning. This might be highly unlikely but I have never had that at a dentist before. Doctor's exam was thorough. The dental hygienist was excellent

Experiencia fantástica: Have had the same hygienist since I started at Dental Associates. Hats off to Carrie

Experiencia negativa: This use to be a great place to go! Constantly cancelling appointments now! On the search for somewhere else to go!

Experiencia negativa: I have never been so disappointed with the communication of a business as I have with this place. We are new to the clinic because of our insurance. Back in January I made all appointments for my family the new patient exams along with the cleanings. I had no issues with myself, Morgan was my hygienist and was amazing. My husband had Tasha and liked her as his hygienist as well. So now fast forward to my daughter and son’s appointments. Back in March they were scheduled for their exams but the clinic cancelled due to the snowstorm, they cancelled via text message and said that they would contact me to reschedule, never heard from them at all until yesterday when my daughter was due for her cleaning they cancelled her appt an hour before she was to show via text message saying they couldn’t clean her teeth because she didn’t have her exam first. I was irate!!! I called them after receiving that text message and totally blew up. Number one, never did I receive that call to reschedule the exam, I thought oh maybe they will do it all that day of cleanings because of them having to cancel my kids appointments. Nope, was I wrong when I received the text an hour before my daughters cleaning that they cancelled that one as well because she didn’t have her exam. So now appointments that I had made the beginning of the year for my two kids are now pushed out until June and their first cleaning opening isn’t until October which the cleanings I didn’t book for them just the exams for now because I’m going to have to give up mine and my other sons sept cleanings just so my other two kids can get theirs done as they are a year over due on cleanings now. If our insurance covered elsewhere I would change but now I’m stuck no matter what and it frustrates me. It’s all because of communication that makes me want to leave, never did I have any issues with the hygienists. They were amazing!

Experiencia negativa: Had a 'dental exam' that was 2 minutes long. There wasn't even a dental pick in my mouth once! $48 for 2 minutes is pretty expensive. When I questioned this, they said that the hygienist does the probing (at my last cleaning) and they don't charge for perio charting. Which they shouldn't if they don't even do it. So basically a hygienist does your exam and then you pay $50 for a dentist to agree or not?? And they may or may not give you 'free' perio charting. If you want an exam and a dentist to do it, go elsewhere!!

Experiencia fantástica: Went for my most recent cleaning on March 17th. I mentioned a concern of having a sore area near a certain tooth. The culprit was a popcorn kernel! I was so glad it wasn’t something more serious and the pain was gone.

Experiencia negativa: I have been dealing with a completely unacceptable billing issue since November 2025 with no attempt from Dental Associates to resolve the issue. I was sent a $475 bill in November 2025 with no explanation for an X-ray that was done in April 2025 that my insurance had already paid for plus I paid the out of pocket amount at the time of service. I have called repeatedly to resolve this and have been told a billing manager will contact me. Not once has anyone from Dental Associates attempted to contact me, and I didn’t receive a bill for three months and have now received 4 in the last week. I have called 5 times today unable to reach anyone because “all lines are busy” so I guess I will have to physically drive to the location to resolve a billing issue from a treatment that was fully paid for almost a year ago. This level of unprofessionalism is frankly appalling at such a large company and completely unacceptable. Myself and my family will never seek care at any Dental Associates location again. To add insult to injury, the X-ray was not at all needed, it was insisted on by a dentist there but was a non-issue evident when the oral surgeon looked at my past 10 years of X-rays. This extremely frustrating situation was entirely created by Dental Associates with no attempt to resolve.

Experiencia negativa: Didn't tell me anything about what to do with my tooth they just removed. Literally went from removing it to planning the next appointment for cavity. Didn't mention anything about the healing. Or any other pertinent information to what they literally just did. Did not talk about what was going in place of the tooth at all. Gave me a piece of gauze in a bag and I was on my merry way I guess. Too corporate casual for me. If you know what you need done before going, this is the place. If you dont know/want to know your proper care plan, this is not the place. More concerned with in and out the door than if they're doing what's best for you. I had a big bump under my tooth that was all my nerves under my tooth swollen bc I had a bad tooth that got capped. I assumed removing tooth would help make it go away. No, when they were numbing my jaw they jabbed a needle in those swollen nerves making my jaw even bigger, not to mention the swelling from the tooth being removed. I had this bump under my tooth visible in my jawline for at least 8 months. I was expecting antibiotics at least to help reduce inflammation. Im not a dentist so im not sure what to do or how to go about that and doesn't ever seem like they care what's going on as I've been dealing with this for a year and a half since I got it capped through them. They have never mentioned it once. Now there's no tooth and they gave me no further direction.

Experiencia fantástica: My hygienist Carrie is amazing, I love seeing a friendly face and getting to catch up with her during my cleaning! The front desk is always friendly when they greet me.

Experiencia positiva: Had a crown replaced today, Dr Daryl and associates were a pleasure. Appointments were easy to make and on time.

Experiencia fantástica: Best dental cleaning ever. Nicole is very experienced and thoughtful. Painless.

Experiencia negativa: What a joke of a clinic to work with. They send you to collections without verifying if you have active dental coverage. I was thinking you ask for the dental card to verify coverage before hand! I wouldn't recommend this clinic to anyone! Don't go there if you are a person of color!

Experiencia fantástica: Front staff could use training on helping with insurance billing issues, back staff and Dentist are wonderful

Experiencia fantástica: I have been going to Dental Associates in the village of Howard for several years now, always satisfied great service and friendly faces.

Experiencia positiva: Doctor Meyer is amazing! She is always very kind, considerate and i really really appreciate how she tells you what she’s doing and seems to really care about your comfort. My only complaint is a couple of the younger assistants have not been very gentle and don’t seem to take into consideration that the patient is a person, and I can feel it every time with how they wack around or pull the tool. They just don’t seem to care about the patient like Dr. Meyer, and only view this as a job. However my visit before my last the assistant was very sweet and went out of her way to show kindness. That’s all patients want when they walk through the door, the feel seen and treated kindly. Especially when appointments can be nerve wracking or being back news. update: it feel like the staff has definitely improved. I don’t remember my new Dentist name but he was so kind and very concerned about my teeth improving, not just when I should come back. My hygienist was also fantastic, she kept asking me questions to help me get to the root of the problem and even tried to help me find a tooth paste i might not be allergic to.

Experiencia negativa: I would never recommend this dental office. I had a crown that lasted not even three years and they would not do anything to compensate me for a new one. My new dentist said it was so thin on one side that that is why it broke. Now I can’t get the new one covered by my insurance because they only cover a crown every five years because they should not break. I would never go back here nor would I recommend it to anybody. They were going to pull a tooth that wasn’t even the problem. It was a crack in the crown that they should’ve been able to see. Thankfully, my crown before I Let them pull my other tooth that was not even the issue.

Experiencia fantástica: I visited Dental Associates after not being to the dentist for an extended period of time. They were amazing and developed a plan to get things back on track with my oral health and I couldn’t be happier. Thank you again Dental Associates.

Experiencia fantástica: Everyone at this facility has been very professional. Appointment times are prompt which is greatly appreciated. Morgan, the hygienist who cleaned my teeth is friendly and very proficient, she made it enjoyable.

Experiencia negativa: I have a couple chipped wisdomteeth, since they are in plan network, I figure I will try them out since I have bad experience with Familia Dental work before. First treatment was nice, seems to go will but the repair only lasted couple months. Then I revisit and they said they can't repair it but to pull it out otherwise it would cost $7k to $10k to fix that one teeth. Not only fixing my problem teeth, they told me I need whole bunch other work needed on other teeth. They didn't fix my problem teeth but want to do whole bunch work that I didn't go in for. They didn't file clain to my insurance but keep sending me the bill. I keep waiting for this to clear so I can go somewhere else for second opinion on my repair. If anyone know of dentist that does quality long lasting repair please let me know. Dental Associate is just as bad as Familia Dental. What is wrong with Cigna in plan network Dentists? Thanks in advance.

Experiencia fantástica: After my cleaning, I was impressed with the professionalism and the great job my hygienist did. She was very thorough.

Experiencia fantástica: Great service with a caring team!

Experiencia fantástica: Best cleaning I’ve ever had!!!

Experiencia fantástica: I'm blessed to have Dr. Holdredge and Shawne in my corner. He has a way to calm me down. They stayed late to remove my wisdom teeth. It surely shows his compassion for the patient.

Experiencia fantástica: I get in before my schedule time and my hygiene was very friendly and answered any questions I had.

Experiencia fantástica: I have the best experience. Like a spa for teeth

Experiencia fantástica: Very friendly great service

Experiencia positiva: Great staff! Only 4 stars because sometimes there are hard to get into if you have an emergency. I’ve had to with a month to get in.

Experiencia fantástica: Great service, friendly staff and clean environment keeps me coming back.

Experiencia fantástica: The team at Dental associates is always so polite and let you know what’s happening as you’re going are very patient and understanding if you have a problem doing any of the procedures. They are very pleasant to converse with they make you feel like they’ve known you. For a long time, not a stranger there no matter if you come twice a year 10 times a year you’re treated with respect and kindness.

Experiencia fantástica: I have never been a fan of the dentist until I went here because they are always kind and patient with me!

Experiencia fantástica: Dental hygienist is polite, empathetic, professional. Remembered a few things about my preferences. Recommended her to many

Experiencia fantástica: Always a pleasure to see these ladies.

Experiencia negativa: First they told us we were in network then we ended up being out of network. My insurance has paid the bills but yet they keep billing us and they refuse to call their billing company to verify payment and want me to do it? Horrible experience. Won't be going back. And they are booked out a year on dental cleanings? I cancelled my appointment with them due to to that.

Experiencia fantástica: Ann is the best.

Experiencia fantástica: Ann is an amazing dental hygienist!

Experiencia fantástica: Wonderful staff from check in to final check out.

Experiencia fantástica: Dental Associates is, without a doubt, superior in their capacity and performance maintaining your dental health. Beyond the normal niceties of a meet and greet, they provide the highest level of equipment and personnel in the industry. Their offices are clean and modern. They are timeless in their focus to provide patients with professional attention to your needs as if you were family. Under the leadership of Dr. Ellen Meyer, their organization has grown to the level of high demand. When patients are called in the waiting room for their treatments they run to their greeter in anticipation of the care and interpersonal attention they are about to receive. Lastly, and most importantly, you can always be confident and secure in the knowledge the dental attention you are receiving is tailored to you and your needs coupled with your preferences with superior professionalism and leadership.

Experiencia fantástica: Excellent care and outstanding dental service. Unbelievable!

Experiencia fantástica: The service is good, but it’s hard to get in

Experiencia positiva: No open cleaning appointments for 9 months

Experiencia fantástica: The staff is always friendly and accommodating! They are quick to answer questions and help you to feel comfortable!

Experiencia fantástica: Susan was great! She graciously took me as a patient after Green Bay canceled my appointment and told me when I got there after a 30 minute drive. Rescheduled with Susan!

Experiencia fantástica: Great people and wonderful care for patients!

Experiencia fantástica: Nice caring staff. They take the time to listen to your concerns.

Experiencia fantástica: Dr Meyer and team are the best in Green Bay , highly recommended.

Experiencia fantástica: Staff is kind, considerate, professional. They all seem to love their jobs and are really helpful to each other. They make you feel very relaxed without any drugs and I am a nervous person at the dentist.

Experiencia fantástica: I was very happy to get an appointment in a timely manner. Staff very friendly and helpful

Experiencia positiva: Fantastic Dentist and Hygienist. Costs for dental insurance not in alignment with how quickly insurance "runs out" and things need to be paid in cash.

Experiencia fantástica: Flexible, Friendly, supportive and motivated to keeping my dental needs met.

Experiencia negativa: I’m looking for a new dentist and heard positive things about the ones at this location. I like to get the “feel” of the place before I make appointments or transfer my care to a new place. When I walked in I heard the young women at the desk talking about drinking alcohol, “boot and rallying”, and then driving home when things were “kind of blurry”. I walked right back out. I’m not a teetotaler by any means, nor naive about the decisions people make, but to hear this being talked about loudly with patients waiting… really put me off. Just plain unprofessional.

Experiencia negativa: I have horrific anxiety about the dentist, I get so stressed out to the point where I think I'll faint. Upon walking in to set up an appointment, I saw a blonde haired woman cutting her leg hair with a scissors. I had heard great things about the dentists here, but seeing something so unprofessional really pushed me over the edge. I ultimately decided to leave without talking to anyone.

Experiencia fantástica: Morgan is very nice. Very little waiting

Experiencia negativa: This place is wacked. Takes weeks to months to get an appointment only to have the filling fall out. PRO TIP: Call right back and get a different person. Your available appointment times will magically change by weeks or more. Had to schedule a consultation first before they will even schedule an appoint for a filling. Pretty simple. I need a new filling people. They have ZERO openings for emergency repairs. I don't know where the disconnect is but we have had repeated issues at all levels of service. WIll not be renewing once our insurance comes up.

Experiencia fantástica: Good job

Experiencia negativa: Terrible had to have redone what they did

Experiencia fantástica: Amazing job Everytime. Great people

Experiencia fantástica: The Dental Hygienist that worked with me was so kind and very thoughtful. She was very Friendly and made me feel at ease during my appointment.

Experiencia fantástica: Anne is always friendly and does a great job!

Experiencia fantástica: The office was very clean and presentable receptionists at the front were very kind and pleasant. Ann cleaned my teeth was absolutely amazing. Excellent personality and absolutely great at her job.

Experiencia fantástica: I have been with the dental associates for well over five years if not more for both me and my son. Our experiences have been quite different, and that I love the relationship. My son has built over the years with his hygienist; so as a parent she has been, great about communication working with us if we have any questions with regards to our sons, oral care and it’s just been amazing to take notice to that as he has gotten older and built a relationship with her . I have appreciated the care and relationship built over time with my hygienist and that from the moment you get there the welcome has been amazing. The receptionist are great about letting you know what’s going on and the whole staff and office themselves are really great about communicating things. And I believe that’s where any gray customer service experience starts is the way people communicate with one another about the service and everything else.

Experiencia fantástica: Very courteous and professional

Experiencia fantástica: Great friendly staff. Always on schedule with no extended wait.

Experiencia fantástica: A dental appointment is not my favorite things to do but, my experience there is always enjoyable. My hygienist is very sweet and keeps me calm. Thank you

Experiencia fantástica: Dental cleaning and the job was well done

Experiencia fantástica: Great care, polite, energetic staff.

Experiencia fantástica: Been going wince a kid. I now take my kids there. Howard facility is very nice and clean!

Experiencia fantástica: Excellent experience. Friendly/competent staff, clean environment and on time appointment.

Experiencia fantástica: Highly satisfied with Dental Associates. Have been going for many years and Dr. Ellen Meyer has been a wonderful Dr. for me and Ann has and still is very a very good employee whom I trust with the care of my teeth. Great folks.

Experiencia fantástica: Very friendly and courteous staff. Morgan did a great job.

Experiencia fantástica: Very good experience. Dental hygienist was very good and personable

Experiencia fantástica: Associates are always so friendly and efficient. My wait is always short and the dentist and technicians are knowledgeable and professional.

Experiencia fantástica: Very pleasant and friendly staff.

Experiencia fantástica: friendly , very professional

Experiencia negativa: The CSR at Dental Associate Howard were very unprofessional. They need trainings on how to answer inquiries and not be condescending. My Dentist and cleaning lady is superb tho.

Experiencia positiva: Scheduling can be a bit tricky, I assume due to staffing. My dental hygienist Morgan was the best though. She handled me with the kid gloves I needed because I'm terrified of all things dental related. She made me feel very at ease and reassured me when I needed it. She talked through everything with me and definitely made me feel much more comfortable coming to my next visit.

Experiencia fantástica: Super friendly atmosphere and helpful staff. Would highly recommend Dr Landree’s team.

Experiencia positiva: I have had some of the best experiences with dental associates in Howard. I have some teeth that need to be pulled and was referred to the Green Bay office. Trying to get an appointment is almost impossible as I never get a call back when they say they will. It’s been weeks since seeing my dentist and first trying to set an appointment. Waiting for a call back today. If not I’ll have to look elsewhere because the pain is almost unbearable.

Experiencia fantástica: Absolutely.. I highly recommend my Hygienist Ann at the Howard location....

Experiencia fantástica: Get staff & in an excellent location. Absolutely pain free!

Experiencia fantástica: Customer service very good and helpful, and very happy with dental hygienist , very friendly and thorough.

Experiencia fantástica: Very pleased

Experiencia negativa: Don’t EVER go here!! The worst experience I have ever had and I have given it more than 2 tries.

Experiencia fantástica: The best experience with a dentist I’ve ever had.

Experiencia fantástica: Great, friendly staff. My cleaning from Carrie was very thorough. You can tell when they care to do a great job.

Experiencia fantástica: It's been awhile since I've been to the dentist and had issues that were caused by my wisdom tooth. I came into my extraction consult appointment a month ago overall just really nervous and unsure. In general I don't like doctor offices/dentists after some past trauma experiences- and life goes by and things happen where you can't always get in for appointments. Alan who is a technician/assistant there made sure I was comfortable and put me at ease. He has a great energy and answered my questions and just helped me relax. He is wonderful, understanding, and an asset to the team. Thank you Alan you are a wonderful tech and person. Dr. Anderson was phenomenal too during the consult and extractions. My extractions were done in 10-15 minutes with prep time with the extraction part just a minute.I took the numbing shot and nitro and was awake during it all and had no pain. Him and his assistant during the extraction was so great today. I'm bad with names but the lady assistant during extraction today was wonderful. Going to the dentist may seem normal or routine for some, but for me it wasn't and I was cared for as a person with respect and understanding. Thanks all I am relieved from worry and pain.- Bethany

Experiencia fantástica: Everyone here is so wonderful, from the time you walk in to the time you leave. Wendy was so welcoming and helpful at check-in. my hygienist, Ann, is amazing at what she does and so friendly making you feel comfortable while you’re in the chair. Dr. Meyer is knowledgeable and great at explaining everything she is seeing and doing. I’m happy to have this team of dental professionals keeping my smile happy and healthy.

Experiencia fantástica: Very polite, friendly, and make you feel welcome. More than willing to explain any and all questions for you. I can't say a single negative thing.

Experiencia negativa: It seemed like they allowed a student hygienist to work on me and she did a messy job. When I drove home I still had chunks of toothpaste behind my front teeth and in my molars (just had a cleaning). To top it off, they performed an xray and charged me for it without first checking to see if it was 1) necessary 2) something my insurance would cover. It was a simple preventive exam so not even necessary. I even offered to have my xrays and records sent over from my previous dentist before my appointment but they said they take care of that. Apparently taking care of it means just doing what they want and then charging me. Completely unprofessional.

Experiencia fantástica: On time, friendly, good service over all

Experiencia fantástica: Caitlyn was very nice and very thorough.

Experiencia fantástica: Caitlin the hygienist was super friendly and nice!! Dr. Landree was also super nice. Both ladies made me super comfortable. Even scheduled my husband's appointments with both ladies. Thanks for such a GREAT experience.

Experiencia fantástica: The person who clean my teeth and all the other people that I came in contact with were very friendly and in a good mood. They helped me with some walking from my scooter to dental chair so I was very pleased with the service.

Experiencia fantástica: Very nice dental hygienist, seems to go the extra mile to polish off stains. Pleasant efficient front desk.

Experiencia fantástica: Fast and thorough. Very pleasant hygienist.

Experiencia fantástica: Very professional. friendly, and warm staff.

Experiencia fantástica: Nice environment and very friendly staff.

Experiencia fantástica: Existing customer. Easy and fast check in process. Masks are unfortunately mandatory. Hygienist was amazing. Great experience.

Experiencia fantástica: Beautiful & clean dental office with professional and patient staff.

Experiencia negativa: Billed me twice