James Olsen DDS

3400 Travis Pointe Rd, 48108, Ann Arbor

Dr. Olsen has been practicing in Ann Arbor for over 30 years. His Team provides Cosmetic dentistry, Teeth Whitening, Invisalign, Botox, and Neuromuscular TMJ treatment as well as General Dentistry for the whole family. His commitment to providing compassionate personal dental care is unmatched. He attends over 100 hours of continuing education per year to provide the most updated treatment for his patients.
NEW PATIENTS WELCOME!

Horario de apertura

  • Domingo: (closed)
  • Lunes: 8h-16h
  • Martes: 8h-16h
  • Miércoles: 8h-16h
  • Jueves: 8h-16h
  • Viernes: 8h-16h
  • Sábado: (closed)

Fotos de James Olsen DDS

James Olsen DDS

Servicios y Tratamientos

Blanqueamiento dental

James Olsen DDS: Opiniones

4.9/5 (198 Opiniones)
Cat Cat (Candi) Publicada en Google 3 weeks ago

Experiencia fantástica: Great experience on Invisalign Day. I was taken care of very well and Dr. Olsen was great. He was down to earth with made me feel comfortable. Everything was explained well and the staffed seemed very competent. I chose to get Invisalign and will be seeing more of the people at Dr. Olsen’s practice.

David Guayasamin Publicada en Google 1 month ago

Experiencia fantástica: Great service always specially in cases that require more or specific work. Definitely worth the price

Michael Simons Publicada en Google 1 month ago

Experiencia fantástica: Thank you for taking care of my wife!! She was traumatized 3 years ago due to cancer in her mouth, I never thought she would be ok with dental care again. She came out of your office encouraged and feeling well after 10 months of Invisalign. She recommends Dr Olsens office to anyone that seriously wants to get the absolute best dental care. Brenda Simons says Thanks Dr Crowley, Jazz and team❤️

Annie Nicholson Publicada en Google 1 month ago

Experiencia fantástica: Always incredibly friendly and professional!

Linda Tuttle Publicada en Google 1 month ago

Experiencia fantástica: I am so thankful to Dr. James Olsen and his staff. They have helped keep me smiling with clean teeth and short dental appointments.

James Olsen DDS
James Olsen DDS

Dear Linda, thank you for your kind words. You are like sunshine when you visit and you brighten our office with your smile! - Dr. Jim Olsen

Robin Bursch Publicada en Google 1 month ago

Experiencia fantástica: The hygienist was calm and thorough without causing me any pain. She was very informative and gave me so much helpful information. Best hygenist I’ve ever had.

Maureen Cummings Publicada en Google 2 months ago

Experiencia fantástica: I was very reluctant to start Invisalign, after having all my questions answered, and understanding how Invisalign would improve my alignment I agreed to proceed. I am halfway through my treatment and cannot believe my progress. I am now able to chew food that I had to avoid before starting Invisalign. The entire team has been very supportive and I am very pleased with my Invisalign experience .

James Olsen DDS
James Olsen DDS

Maureen, so glad you got to meet our new Hygiene team. They are awesome and I'm glad you had a great experience.

N Publicada en Google 3 months ago

Experiencia fantástica: Even though Dr. Olsen wasn't able to help my particular situation at this time, he was honest about it and helped point me in a good direction. Thank you.

Jamie Mckenzie Publicada en Google 4 months ago

Experiencia fantástica: I was very impressed with Dr. Olson’s professionalism, as well as the efficiency and courtesy of his staff. From start to finish, I was treated with respect and care, and the overall experience exceeded my expectations. Dr. Olson demonstrates a high level of clinical expertise and professionalism, and I would confidently recommend him as a practicing physician. I would not seek care elsewhere. I rate my experience 10 out of 10.

Amer Khalil Publicada en Google 4 months ago

Experiencia fantástica: Had a good visit here as a new patient. Kaya was a great assistant and very helpful and informative. 5/5

vanbelanger Publicada en Google 5 months ago

Experiencia fantástica: Of my 63 years on this great earth and several crowns. The team at Dr. Olsens office was the best. They did a thorough review of my tooth problem and presented solutions. I choose a crown for the fix. The whole process was pain free and very efficient. No troubles.

Alora Unger-Branson Publicada en Google 7 months ago

Experiencia fantástica: This office meets every expectation and some! As someone who had poor oral hygiene as a child and am now facing the consequences, I feel I can completely trust the doctors and staff in charge of my treatments. Dr. Deb is genuine, efficient (ofc effective), and accommodating to her patients while my assistant Kaylynn, made sure I was comfortable, and safe in their hands at all times. My hygienist Jaz, always knows how to make me smile, and has such gentle hands! I couldn’t ask for any more out of my dental office!!

Jazilyn Murphy Publicada en Google 7 months ago

Experiencia fantástica: Everyone here is so wonderful! I talked to Shelby over the phone and she was so kind. She got me in to be seen so quickly. I was greeted by Becky, who took me back to be seen, and Kaylynn was so thorough when she placed my Invisalign! Dr. Crowley and Alyssa also did a great job at my follow-up, so caring and gentle. Best dentist office ever!

Noah Keller Publicada en Google 7 months ago

Experiencia fantástica: Doctor looked at my jaw, saw I had tmj and explained what the next step were. After he explained instead of wrapping things up and just letting me go, he asked about my medical history and what I was currently doing medically. No other doctor has ever really asked me and then told me how tmj could affect these other issues. I felt good walking out because now he actually knows a little about me.

James Olsen DDS
James Olsen DDS

It was really great to meet you the other day. I look forward to working with you as we continue your TMJ treatment!

Kristal VerLee Publicada en Google 7 months ago

Experiencia fantástica: I had an excellent experience with my hygienist, Kristen. She was knowledgeable, attentive and took the time to explain everything clearly. The cleaning was extremely thorough and gentle. Highly recommend!

Erwin Gruber Publicada en Google 7 months ago

Experiencia fantástica: I have been a patient of Kristen for some time now, and I can confidently say that she is an outstanding Hygienist who truly goes above and beyond for their patients. Every visit is a positive experience — Kristen is not only exceptionally skilled and precise in their work, but also consistently cheerful and welcoming, which creates a comfortable and relaxed atmosphere. Her professionalism, attention to detail, and genuine care for her patients’ well-being set them apart. It’s rare to find someone who combines such technical excellence with such a friendly and positive attitude. I always leave the clinic with a smile, knowing I’m in the best hands. Highly recommended for anyone looking for top-quality dental care delivered with kindness and enthusiasm. Erwin G.

Michael Graulich Publicada en Google 7 months ago

Experiencia fantástica: We have been going to Dr olsen for years. The practice is full of wonderful, generous people who truly care about your teeth, especially Kristen my hygienist. She cares more about my gums than I do.

Melissa Cahill Publicada en Google 7 months ago

Experiencia fantástica: My son recently had jaw pain and Dr. Deb, Dr. Crowley and Kristen were so caring and professional. They went above and beyond to make sure he was comfortable and got the care he needed in a timely matter. We also see Shannon for our cleanings and she is top notch! Highly recommend this office.

James Olsen DDS
James Olsen DDS

Thank you for your kind review! We’re so happy to hear that our team made your son's visit comfortable. We appreciate your trust and look forward to your next appointment.

kerri rayle Publicada en Google 7 months ago

Experiencia fantástica: My son and I had a cleaning the other morning. Kristen was fast, efficient and so friendly. We had an amazing experience. I am so grateful our whole family can go to the same office. We love it here.

Rachelle Flinkman Publicada en Google 7 months ago

Experiencia fantástica: I have pretty severe dental anxiety, Dr. Olsen was very patient and understanding during my first visit. The front desk staff is all very friendly, nice and most importantly not rude! Sarai enthusiastically handles my insurance claims so that I don’t have to constantly be on the phone trying to get it sorted out. I appreciate that there’s no drama in front of patients unlike other places. This last time Alorah and Dr. Deb handed my fillings quickly and basically painless.

Maddy Kreykes Publicada en Google 7 months ago

Experiencia fantástica: Great office!! I got my teeth whitened and it did not hurt at all & was so quick. Great friendly staff & very cute and clean office. Dr.Crowley is the best!

Joseph Elliott Publicada en Google 7 months ago

Experiencia fantástica: Every visit to James Olsen DDS has been excellent thanks to Jazilyn and Dr. Deb. Jazilyn always does an outstanding job - she's detailed, easy to talk to, and makes the whole appointment stress-free. Dr. Deb is wonderful too, always kind and attentive, making sure you get the best care possible. They make such a great team, and I always leave feeling well taken care of. Couldn't recommend them more!

James Olsen DDS
James Olsen DDS

Thank you for your kind review! We’re so happy to hear that Dr. Deb & our team made your visit comfortable. We appreciate your trust and look forward to your next appointment.

Garrett Murphy Publicada en Google 7 months ago

Experiencia fantástica: I had a great experience at James Olsen DDS! My hygienist, Jazilyn, was amazing - super gentle, friendly, and thorough. She really takes pride in her work and makes every cleaning comfortable. Dr. Deb was just as great! She's professional, caring, and explains everything clearly so you always know what's going on. You can tell both Jazilyn and Dr. Deb truly care about their patients and love what they do. Highly recommend them both!

Lauren Jording Publicada en Google 7 months ago

Experiencia fantástica: My daughter needed to have some dental work done and was a bit anxious about it. Dr. Deb, Melissa, Alora, and Kaylynn went above and beyond to make this a good experience for her! The office staff were compassionate, knowledgeable, and patient.

James Olsen DDS
James Olsen DDS

Your review truly brightened our day! We’re thrilled that your daughter had a great experience at James Olsen DDS. We look forward to seeing your family at your next visit.

Wintan Hsu Publicada en Google 7 months ago

Experiencia fantástica: The clinic is super clean and bright, which makes you feel really comfortable the moment you walk in. The equipment is modern, and the dentist checked my teeth very carefully. Dr. Deb is amazing. She explains everything clearly, which makes you feel at ease. Also, the whole process was smooth and efficient, and I never had to wait for too long. I’d highly recommend this dental clinic to anyone looking for a caring and professional dentist.

Daryl Stites Publicada en Google 7 months ago

Experiencia fantástica: Dr. Crowley, Krisity, Sarai & Melissa all did a great job! I highly recommend this office the staff are all great!

Nicole Chen Publicada en Google 7 months ago

Experiencia fantástica: The whole process here is really professional. I hate dentist in general but Dr. Deb makes it not that much harder. They make things clear, always tell you what’s next and make patients feel comfortable. Thank you Dr. Deb!

James Olsen DDS
James Olsen DDS

We’re thrilled to hear that your recent experience with Dr. Deb went smoothly. It’s great to know you felt comfortable! Thank you for your support.

Briana Schneider Publicada en Google 7 months ago

Experiencia fantástica: I’m so impressed with Dr. Olsens office environment, advanced technology, and staff! My hygienist, Kristen, detected my periodontal disease in the early stages when my previous office missed it. Thanks to them, I can avoid more serious complications moving forward!

Matt Belz Publicada en Google 7 months ago

Experiencia fantástica: I had a great experience with this practice and highly recommend Dr. Deb. She listened to all of my concerns and explained everything so I would know what to expect.

Susan Carnahan Publicada en Google 7 months ago

Experiencia fantástica: I had the best experience with Krisity at Dr Olson’s office! My teeth look incredible thanks to her, Dr Olson and Invisalign! It was an easy process and they walked me through every step!

Rebecca Arvo Publicada en Google 7 months ago

Experiencia fantástica: Absolutely love this office! I’m doing Invisalign here and the whole process has been easy, painless, and super organized. Krisity has made this process so easy, she truly cares, and she is always smiling. Clear pricing, great communication, and I’m already seeing results. Five stars!

Stephen Dougherty Publicada en Google 7 months ago

Experiencia fantástica: This practice is amazing. The team is professional, personable, and empathetic. They let you know what to expect, work with you to manage costs, and provide a pain free relaxing experience. Special recognition to Dr. Deb, Shannon, and Krisity. They’re awesome!

James Olsen DDS
James Olsen DDS

Thank you for your positive words about your treatment experience. We’re thrilled that Dr. Deb and the team made you feel welcome and supported throughout your visits.

Rachel Fleischmann Publicada en Google 7 months ago

Experiencia fantástica: All of the staff is knowledgeable and helpful - From scheduled cleanings to Invisalign treatment for my teenager all the clinicians have been helpful, thorough, punctual, and friendly. Melissa and Danielle upfront are so kind and helpful. We appreciate the great care!

James Olsen DDS
James Olsen DDS

Thank you for your kind review! We’re so happy to hear your Invisalign treatment is going well and that Dr. James Olsen and our team made your visit comfortable. We appreciate your trust and look forward to your next appointment.

deven patel Publicada en Google 7 months ago

Experiencia fantástica: My experience at this office was amazing!! Dr. Deb was so gentle with my teeth ☺️

rc4one Publicada en Google 8 months ago

Experiencia negativa: I had a very disappointing experience with this practice. I came in solely for a referral to have a tooth with a failed root canal extracted. Despite explaining that the crown had already fallen off and that the oral surgeon would take their own x-ray, I was told I had to come in for an appointment and undergo another x-ray. At the appointment, the dentist took an x-ray that only captured part of the tooth. When I finally saw the oral surgeon, he questioned why such an incomplete image had been sent and had to take his own full x-rays anyway—at an additional cost of $100 to me. In the end, I paid $228 at this office for no cleaning, no procedure, no real service, and an unnecessary x-ray that wasn’t even taken properly. To make matters worse, I had to chase Dr. Olsen down for a response to my concerns with multiple phone calls and multiple emails before finally receiving a dismissive reply. The lack of respect and basic communication was incredibly frustrating and unprofessional. Not only did Dr. Olsen lose me as a patient, but also other members of my family who were going to this office. Patients deserve transparency, respect, and value for the fees they are charged. Based on my experience, I cannot recommend this office.

James Olsen DDS
James Olsen DDS

Dear RC,
I understand your frustration with needing to get an referral before seeing the specialist who will ultimately perform the procedure. The specialist requires it, not us. I think we’ve all felt that same thing when trying to make an appointment for our medical issues. Unfortunately I was not the doctor you saw at your appointment and I wish you had addressed your concerns directly to them. The fees for the multiple x-ray series you received was $45, even less than the oral surgeon.

We wish you well in finding a dental office you value and we hope you establish regular preventive care with them. This is the best way to avoid inconvenient and expensive emergency dental procedures.

Melissa Torni Publicada en Google 10 months ago

Experiencia fantástica: I couldn’t be happier with my experience at this dental office! The dentist is fantastic, and the staff is incredibly friendly and supportive. I’m 8 weeks out from finishing an Invisalign treatment, and the results are amazing so far - I’ve suffered from TMJ and this treatment has put those symptoms to rest (the aesthetics of an aligned bite and smile are an added bonus for me!). Highly recommend this office to anyone looking for top-notch dental care!

Shannon Conachan Publicada en Google 1 year ago

Experiencia fantástica: I have always been insecure of my “gummy smile” so Dr. Deb used Botox to give me a lip flip and I could not be more happy. I am shocked at the before and after. The results are amazing and I am feeling much more confident in my smile and in pictures. Highly recommend!!

Graulich family Publicada en Google 1 year ago

Experiencia fantástica: We love this dental office! We have been here for many years, and have always had a great experience. Kristen was my hygienist and she is wonderful at her job, very knowledgeable, and fun to talk to! She is great with my kids also. Dr. Crowley was so welcoming, professional and down to earth! She explained so many new things about my teeth I had never known.

S G Publicada en Google 1 year ago

Experiencia fantástica: Update: The doctor personally called and clarified the miscommunication. I appreciated the effort to reach out and explain. The retainers feel great. Original review: I was quoted $250 per set retainer over the phone, but after driving an hour to get there, I was told the price was $600 without any prior notice. It felt like a classic bait-and-switch. The experience was frustrating and disappointing at the time.

Heather Raye Publicada en Google 1 year ago

Experiencia negativa: At first, I thought Dr. Olsen was everything his website said he was. I had gone to him specifically for TMD to help alleviate my trigeminal neuralgia pain. He explained the importance of an oral splint and offered Botox injections for additional pain relief. Once I adjusted to the splint and the Botox took effect I was in less constant pain than I had been in years! He told me I would need braces and set me up with a discount purchase plan which has to be done within weeks to get the discount. I was not covered for the splint or Botox, and had to pay out of pocket, so it left a big hit on my credit card. After the month of wearing the splint 24/7 I was supposed to only wear it at night, but I could not take this splint back out and not be in tremendous pain. I revisited him to address this and his answer was to wear it 24/7 another month. By this time, my super savings offer on the braces expired. I questioned how braces would fix the problem of my misaligned jaw, and got an explanation that made some sense in theory, but I wasn't thoroughly convinced that spending thousands of dollars that I didn't readily have was an available option for me. My next month passed and I was met with the same challenge. Removing the splint caused intense pain. I saw Dr. Olsen again and that's when he flipped a switch. His pleasant demeanor vanished and was replaced with an almost wicked narcissism. He told me I needed to see a neurologist and that since I couldn't afford his braces I certainly could not afford the 40-60 K to make crowns to even out my jaw and bite. He shamed me right there in the dentist chair. I got up and headed for the door. He followed and put the happy helpful dentist face back on, and on the way out to the door he even had the audacity to ask me if I wanted to come back and have my teeth cleaned. I answered him that I had more important issues to address. Yes, the oral splint and botox worked to alleviate my pain, but once I could not or did not BUY into what he was selling, I was treated accordingly and his true colors were revealed. I was left with no guidance other than to wear the splint at night to keep me from grinding my teeth.

James Olsen DDS
James Olsen DDS

Thank you for taking the time to share your experience. I’m truly sorry to hear about your frustrations, especially after the progress you made with the oral splint and Botox. Our goal is always to provide compassionate care and clear guidance, and I regret if you felt unsupported or pressured at any point.

I understand that the cost of ongoing treatment can be a significant concern. Please know that if you decide to move forward with phase two orthodontic treatment in the future, we are happy to honor the special pricing that was originally offered. We want you to feel comfortable making decisions about your care at a pace and time that works for you.

If you have any questions or would like to discuss your options further, please reach out to our office directly. Your comfort and trust are very important to us, and we’re here to help in any way we can.
Best regards,
Dr. Jim Olsen

Becky Pitu Publicada en Google 1 year ago

Experiencia fantástica: Shannon did an absolutely amazing job at cleaning my teeth. She was super gentle with the cleaning and very helpful. Dr. Deb did an amazing job at my exam! Super helpful, and very kind. Kaylynn was so sweet to greet me when I arrived at the office. The whole staff is so kind and very supportive!

Sara Mohamed Publicada en Google 1 year ago

Experiencia fantástica: Very clean office. Amazing staff. Understanding and accommodate when needed. Highly recommend!!

Ivanna Iavorska Publicada en Google 1 year ago

Experiencia fantástica: I had a fantastic experience with Invisalign from start to finish. The service was professional and supportive. Right from the first consultation, I felt like I was in good hands of Dr. Olsen. The dental team explained everything clearly and set realistic expectations, which helped me feel confident in the process. Throughout the treatment, the staff was always attentive and quick to respond to any concerns. Appointments were easy to schedule, and I appreciated how smoothly everything was managed. The aligners were comfortable and discreet, and it was easy to stick to the routine. The results were even better than I expected. My teeth are now straight and my bite feels much more natural. Friends and family noticed the change, and I feel more confident when I smile. I’m really happy I chose Invisaligh. It was a convenient, effective, and rewarding journey. Becky and Shannon were really well experienced and friendly during the process. I am so grateful for this wonderful experince to Dr. Olsen and his team!

Carrie Jo Rosati Publicada en Google 1 year ago

Experiencia fantástica: Dr Olsen Took time to clearly explain Invisalign and how it would transform my teeth. I feel hopeful in eventually, having a nicer smile. Kristin did my teeth cleaning. She was noticeably Thorough getting all of the tartar off of my hard to reach spots. And extremely gentle. This dentist office is a farther drive than my previous dentist, but I’m willing to take the time to do it to continue to have quality service from Dr. Olsen and team.

aaron liepman Publicada en Google 1 year ago

Experiencia fantástica: My family and I have been patients at Dr. Olsen's office for 15+ years, and the folks in the office always treat us with skill, care, warmth and respect. In addition to routine cleanings, Dr. Olsen has helped me with Invisalign and the MicrO2 system, which helped me stop snoring. Thanks for taking care of us all (including my mom!), Dr. Olsen! :)

Craig Faiman Publicada en Google 1 year ago

Experiencia fantástica: Kristen did a great job this morning on my cleaning and X-rays. She helped me out with questions and concerns after my exam as well.

JG Publicada en Google 1 year ago

Experiencia fantástica: TMJD patient: I've been under care at Dr Olsen's office for 2 years and I am continually impressed by everyone in the office. I'll post a more detailed review when treatment is complete, but I can confidently say if you are looking for TMJD care this is the place. I've been through multiple dentists close to me who advertised specializing in TMJD and didn't come anywhere near meeting this level of competence and care. I happily make a 5-hour round trip to come here. Kristen is my hygienist and she seems to be more aware of what I need for comfort than even I do. She pays close attention and gives cues to make sure that my jaw is taxed as a little as possible during my appointment. She even does the cleaning with the lights off to accommodate my light sensitivity. Dr. Olsen is a great dentist and wonderful human being. Chrissidy, the ladies at the front desk. I'm very grateful for all of them!

John Crawford Publicada en Google 1 year ago

Experiencia fantástica: Many thanks to Doctor Deb and Micah. While prepping for a new crown they caught a crack in my tooth that was the real cause of the pain . They immediately stopped the prep and canceled the crown. Doctor Deb arranged the extraction of the broken tooth! Immediate relief! Kirsten ( the best) followed up and rescheduled my cleaning. I then received a follow up text asking how recovery was going. Dr. Olsen has put together a fine team throughout . Thank you all. John Crawford

James Olsen DDS
James Olsen DDS

Thanks John, you’re always such a positive and nice person. We look forward to having you here!

Julie Jackson Publicada en Google 1 year ago

Experiencia fantástica: First of all, the staff at the front desk are some of the nicest people ever! Then I had the privilege of meeting Dr.Olsen! Wow! He is so knowledgeable and such a kind person. He has given me hope to help me with 40 years of tmj.

Douglas Helderop Publicada en Google 1 year ago

Experiencia fantástica: Dr Jim Olsen and his team are welcoming and courteous. Kristen, one of the hygienist, gave me an exceptional cleaning. The facility is state of the art and they offer additional services like Invisalign and Botox and TMJ. Today, Dr Deb showed me how TMJ can cause gum recession and gave solutions on how to prevent it. A shout out to my friends who recommended I see Dr Olsen.

Michelle Farmer Publicada en Google 1 year ago

Experiencia fantástica: I love this orthodontist office. The invisalign is helpful for my bite. Also my gaps and overbite are going away fast!

Robbie Morford Publicada en Google 1 year ago

Experiencia fantástica: Probably one of the best dental visits I’ve ever had… Just had a cleaning, but they were very helpful in transferring my information from my last dentist. Kristen made me feel super comfortable and went above and beyond to help me out and Dr. Olson even took a few minutes to come in and get to know me. I’ll be recommending to all my friends and family that they switch to going here for all their dental needs, and I’ll be going back for my next cavity and crown.

Mackenzie Koetje Publicada en Google 1 year ago

Experiencia fantástica: Dr. Olsen is fantastic! I have always had a wonderful experience when visiting the office!! I can’t wait to continue this journey to a healthier smile with Dr. Olsen!! Update to my review from 2 years ago! I still continue to go here for my dentistry! The staff here at James Olsen DDS are phenomenal to say the least. I have never had a bad experience with any of the staff. Dr. Olsen has added two dentists to his staff, Dr. Deb, and Dr. Crowley and they have both taken care of me very well and are super knowledgeable. Thank you guys for making it possible for me to have the smile I desire! You rock!!

James Olsen DDS
James Olsen DDS

Thanks Mackenzie, we really appreciate that you chose us to take care of your smile!

Margaret Schreiber Publicada en Google 1 year ago

Experiencia fantástica: I have really appreciated Dr Olsen and the work he did to help with my teeth grinding issues. He is an honest doctor and I can’t say enough nice things about him. Would recommend him.

James Olsen DDS
James Olsen DDS

Margaret, that's very kind of you and I appreciate you taking the time to let us know we were able to take care of your needs. Thank you~

Nancy Duerst Publicada en Google 1 year ago

Experiencia fantástica: Our family has relied on Dr. Olsen and his team for over 15 years. Just recently, Dr. Crowley and KayLynn provided exceptional care and patiently discussed my options regarding insurance coverage and timing through the holiday season.

Joe Heath Publicada en Google 1 year ago

Experiencia fantástica: It's been an absolute pleasure changing to Danielle and the rest of the staff at Dr. Olsen's office. They are compassionate, thorough and understanding. It is by far the best dental office I have ever been to.

H S Publicada en Google 1 year ago

Experiencia fantástica: It takes one bad mistake to get a less than 5 star review but it takes continued, dedicated and excellent services to be worthy of a 5 star review. I take reviews very seriously, because reviews help people to make the right decision, and in healthcare, getting the right info is paramount. I have been going to Dr. Olsen for about 2 years now. I was drawn by his affordable Invisalign program. My teeth were stubborn but Dr. Olsen and his team went an extra mile, extra time, extra material and extra cost without any complaints. My teeth are not perfect but I’m confident smiling away the very tiny imperfection that looks natural:) The whole team at Dr. Olsen’s office is warm and welcoming. They know how to calm you down on your busy and stressful day with their selfless smile. No wonder Dr. Olsen splurged last winter and took them all to Cancun for a week of stress-free vacation! They deserved it and I just love hearing when bosses reached in to their pockets to show appreciation to their employees. Dr. Olsen’s office gives me a sense of family, as if my teenagers belong there also, so I moved them from another dentist to his care. Everything went great but what really impressed me, (well, I was disappointed at first) was when Dr. Olsen found 8 cavities in my responsible daughter who claimed she brushed and flossed everyday. 8 cavities! No, that’s impossible!! They produced copies of X-rays and I sought for a second opinion. Guess what, the next dentist, just about 2 weeks later found an extra cavity. lol, I was furious but I’m glad the dentists did their job and I got to take care of my daughter’s health like I should! If you have read this far, you know that I’m not spending my time making this thing up. Dr. Olsen is an excellent dentist who serves his patients and his team members with kindness and to the best of his ability! Do not hesitate to trust him for yours and your family dental care!

Matthew Loy Publicada en Google 1 year ago

Experiencia fantástica: Professionalism at its best. Dr. Olsen and his staff (Shannon was my hygienist today - and she was great!) are always friendly and treat their patients like family. Clean, modern office, up-to-date tech and a warm atmosphere. I highly recommend Dr. Olsen to anyone needing a new dentist.

James Olsen DDS
James Olsen DDS

Thank you Matthew, we appreciate you!

Susan Harwood Publicada en Google 1 year ago

Experiencia fantástica: Dr. Olson is an incredibly skilled and wonderful dentist. I am getting older in my years and have built up quite an anxiety over going to the dentist. That, in addition to growing up with well water (no fluoride), poor dental care as a child, and "dark" colored teeth as a result of Tetracycline, caused me a lifetime of embarrassment and very low self-esteem. I avoided ever smiling or having my picture taken without my mouth closed. I would cover my mouth when I spoke or laughed to avoid showing my teeth. Just going to the dentist and having someone look up -close to what I tried to hide from the world was humiliating. Dr. Olson has changed all that for me. He has been so kind, thoughtful, soft spoken, and gentle. I have been going to his office for almost two years and every single appointment has been absolutely pain free and anxiety free. He and his staff have renewed my faith and relieved all my fears of dentistry. He patiently and thoroughly explained all of my options for fixing my teeth. He quoted me a price and patiently waited for a year and a half for me to save the money for the procedure. Never any pressure and most importantly for me, despite being a year and a half later, he honored his quote without hesitation. I also suspect he was MORE than fair out of the kindness of his heart and his genuine concern for my peace of mind. Dr. Olson's staff are extremely competent, thorough, and friendly as well. His assistant is incredibly personable and highly qualified. She is extremely knowledgeable and has a wonderful way of making you feel at ease. His office staff are always polite and helpful. Last week we completed a procedure of new crowns. Through every appointment and step of the way I experienced no pain! The temporary plate, which I had for 3 weeks was amazingly comfortable and actually very pretty and very white!!! I felt like a new person. Now that I have the new permanent teeth, I am absolutely ecstatic! I love my new teeth and I'm so proud of my new smile. Dr. Olson is extremely talented and skilled in what he can accomplish. I cannot possibly say enough to express how thankful I am to him. I can very confidently recommend him to anyone! Also! A huge bonus in going to Dr. Olson's office is having the privilege of enjoying his beautiful photography which plays on a screen in front of you throughout your time in the dental chair. His pictures of scenery from around the world are both beautiful and calming. Thank you for everything Dr. Olson!

James Olsen DDS
James Olsen DDS

Thank you Susan, it’s a honor to receive this trust from you. I’m so happy we could provide this life changing service for you!

Ron Sayre Publicada en Google 1 year ago

Experiencia fantástica: I saw Kristen for a cleaning this morning. She does great work and I appreciate her professional and friendly approach to patient care. She and the other staff present a positive ‘vibe.’ I told her I’ve been coming to Dr. Olsen’s office for more than 30 years and will always recommend this office to others looking for a great dental practice! Thank you, Kristen!

Donna Bobak Publicada en Google 1 year ago

Experiencia fantástica: Dr. Deb and Dr. Olsen are amazing. They are a great dental team! The entire office and staff are friendly, professional, efficient, and extremely knowledgeable. This has been such a great switch for my family and their dental needs.

Kristie Homer Publicada en Google 1 year ago

Experiencia fantástica: Dr. Olsen’s office is wonderful! The staff are super friendly and the office is super clean. You can tell the hygienists and assistants care about their work and making sure the patients are comfortable especially Krisity, she is always really warm and friendly!

Laura Schneider Publicada en Google 1 year ago

Experiencia fantástica: I love the chill vibes at this office. Everyone is so at ease and seems to enjoy working there. More importantly, the cleaning was awesome and the x-rays didn’t take too long and weren’t too uncomfortable. I love my new dentist office since relocating to Michigan. Highly recommend having Kristen do your cleaning!

Laura Dobbs Publicada en Google 1 year ago

Experiencia fantástica: Dr. Olsen and his entire team are fantastic! Krisity’s dedication to providing an excellent customer experience shines. Dr Olsen provides industry leading dental procedures. The facility is clean and inviting. I’ve recommended many friends and family members. You won’t be disappointed!

James Olsen DDS
James Olsen DDS

Hi Laura, thanks for the nice review rating!

Randy Cheung Publicada en Google 1 year ago

Experiencia fantástica: Went for my Invisalign, made them my primary dentist because of wonderfully talented staff and friendly service. Dr. Deb is great!!

Ben Culver Publicada en Google 1 year ago

Experiencia fantástica: Dr. Olsen and his office are exceptional! Sarai-Jean and the front office staff are friendly and efficient. The hygienists are kind and thorough. Dr. Olsen himself is warm, wise, gentle, and efficient at his craft. Every visit I've had has been great - from regular cleanings, a few procedures, to Invisalign. I trust them and regularly recommend this office to anyone who asks.

briana arnold Publicada en Google 1 year ago

Experiencia fantástica: Dr. Deb did such a great job! I highly recommend her. The team is overall super friendly and helpful.

Pamela Schneider Publicada en Google 1 year ago

Experiencia fantástica: I had a wonderful cleaning experience with Kristen. She was very thorough and it was the best cleaning I have ever had! I had to have my first crowns done and was a little bit nervous, but Dr. Deb was very gentle and did an amazing job. I loved going to Dr. Olsen’s practice. He and his staff are all so welcoming and friendly.

Dhillon Patel Publicada en Google 1 year ago

Experiencia fantástica: I’ve had an outstanding experience with Dr. Natasha Deb. She handled my Invisalign treatment and routine cleanings, and I couldn’t be more pleased with the results. Dr. Deb is incredibly knowledgeable and skilled, always taking the time to explain every step of the process. Her attention to detail and genuine care for her patients truly set her apart. The service was top-notch from start to finish, and I felt well cared for at every appointment. I highly recommend Dr. Deb to anyone looking for a skilled and compassionate dentist. Thank you for the excellent care!

Elena Martin Publicada en Google 1 year ago

Experiencia fantástica: Came to Dr. Olsen for Invisalign and Shelby was amazing helping me schedule over the phone and find a day that would work best for me with no hesitation. Sarai-Jean was so polite and informative when relaying my insurance information as I got to my appointment! Invisalign was so seamless and everyone was so sweet and helpful. Thank you.

Tyrone Martin Publicada en Google 1 year ago

Experiencia fantástica: Sarai-Jean at the front helped me so carelessly, informing me of my insurance coverage. Shelby was polite and courteous when scheduling me over the phone! Such a warm welcome, professional staff, and amazing care!

Payton Kee Publicada en Google 1 year ago

Experiencia fantástica: I switch offices from my family office due to work and sarai-jean at the front was very polite and made it very easy to understand my copays for cleaning appointments!

Ariel Lund Publicada en Google 1 year ago

Experiencia fantástica: As someone who is anxious about getting dental care, having a comfortable environment is essential to making me feel at ease. Sarai at the front desk is super welcoming to patients as they come in. She answers questions with enthusiasm, showing her passion in providing superb customer service. Without her wealth of knowledge about insurance and Dr. Olson’s professionalism, I would not have chosen this office for the services I need. Now I am on the path to the smile I’ve always wanted. Thank you, Sarai!

Matt Blair Publicada en Google 1 year ago

Experiencia fantástica: Great experience all around. I was able to get an appointment late on a Friday to fix a broken crown. Incredible job by Deb and K! Thanks again!

Arielle Gerard Publicada en Google 1 year ago

Experiencia fantástica: I have received Invisalign and the service was fantastic. They have recently started doing Botox as well, and Dr. Deb did an amazing job. I plan to continue going for all of my procedures.

Natalie White Publicada en Google 1 year ago

Experiencia fantástica: Danielle is super nice and welcoming to patients as they come in. She makes you feel comfortable and enthusiastic about your dental work. She is a great asset to their team!

Tori Tomlinson Publicada en Google 1 year ago

Experiencia fantástica: Danielle helped me schedule a same day appointment when my filling cracked down the middle. Gloria was very sweet and professional as she helped update my information which took no time at all. I cannot for the life of me remember the tech nor my doctors names but they were both very lovely. If you don’t remember me - I’m the girl who’s temporary crown wouldn’t stay on my nubbin and it took you guys like ten times each trying to put it on. The location and way my teefies sit made it difficult. Now I have my permanent in, I have no problems whatsoever. It’s very comfy and cozy on my nubbin.

Laurie Sebestyen Publicada en Google 1 year ago

Experiencia fantástica: I have been a patient of Dr. Olsen for years and highly recommend him. His staff (especially Krisity) is exceptional and so welcoming. If you have any anxiety about dental work, this is the place to go! They are wonderful!

Jennifer Ludke Publicada en Google 1 year ago

Experiencia fantástica: Shannon is a great addition to the Dr Olsen team. Personable, gentle & understanding…what more would you want from a hygienist?!?!

Matthew Kimball Publicada en Google 1 year ago

Experiencia fantástica: 5/5 stars! Very clean and organized office. Super friendly staff and got a great cleaning from Shannon. She was gentle, friendly, and great to talk to.

erin conachan Publicada en Google 1 year ago

Experiencia fantástica: I had a fantastic experience with my dental hygienist Shannon! She was not only incredibly skilled but also friendly and approachable, making the entire visit comfortable. She took the time to explain everything and answered all my questions with patience. I left feeling confident about my oral health and appreciated her caring approach. Highly recommend!

Laila Lancaster Publicada en Google 1 year ago

Experiencia fantástica: I am very grateful to have found Dr. Olsen and his team. I had a lot of issues with TMJ, so much so that I had a hard time finishing a meal without my jaw being tired and in pain. It was a process, but they adjusted my teeth and corrected my bite. I've been pain-free ever since and can eat normally now. I can't thank them enough!

Carrie Miller Publicada en Google 1 year ago

Experiencia fantástica: Dr. Olsen and his staff were incredibly supportive and kind during my Invisalign treatment. When I had concerns they never hesitated to listen and provide customized solutions to what my teeth required. The results were amazing and quick! Less than 9 months to a completely new smile, which I was not able to achieve with similar products like Smile Direct in the past. I would highly recommend Dr. Olsen's office for Invisalign treatment for anyone who is interested!!

Carrie Barnett Publicada en Google 1 year ago

Experiencia fantástica: Dr. Olson is amazing. He helped me today with a complex TMJ problem plauging me for years in my first visit and has me looking forward with a plan that no one else has been able to put all the pieces together. He knew all right the questions to ask, is an excellent listener and very kind man. Thank you so much, Dr. Olson and staff.

James Olsen DDS
James Olsen DDS

Thank you so much for your kind words, Carrie. We really appreciate you taking the time to share your experience with us.

Cheers,

James Olsen DDS

Eve Silberman Publicada en Google 1 year ago

Experiencia fantástica: I have been a patient of Dr. Olsen for three years. He is skillful and articulate and his assistants are knowledgeable and polite. It's impressive how organized the office is, as he is among a diminishing number of independent dentists. I recommend him!

Maria Calimente Publicada en Google 1 year ago

Experiencia fantástica: I have been seeing dr Olsen for over 2 years, for TMJ and also dental care. On each visit at his office I felt that I had the best treatment possible. He is always explaining what your choices are and does not rush you into any treatment that you are not confortable with. He is very calm and patient. He also is very gentle when working on your teeth. I can tell that because I went to a lot of dentists in my life... and I can see the differences. The assistants are very nice and knowledgeable. Also I got a lot of help from them with my claims to the dental insurance. I never had a bad experience going to Dr Olsen office. I am very happy that I chose Dr Olsen, and I will definitely recommend him to anybody looking for Dental care or TMJ issues.

James Olsen DDS
James Olsen DDS

Maria, thank you for taking the time to share your experience with us. We work hard to bring our best efforts everyday - for our patients, and each other. We appreciate you notice that our office provides excellent service because we have an amazing dental TEAM. We look forward to helping you any time that you need us. We’re here for you!
Kind regards,
Dr. Jim Olsen

Birgitte Lozano Publicada en Google 2 years ago

Experiencia fantástica: Dr. Olsen is extremely thoughtful and caring in coordinating all my periodontal/dental needs. I trust his judgement and his work completely. The hygienist was exceptional as well.

James Olsen DDS
James Olsen DDS

Thank you Birgitte for your confidence in my and my team!
Best regards,
Dr. Jim Olsen

Sheryl Schultz Publicada en Google 2 years ago

Experiencia fantástica: We’ve been patients here for nearly 30 years & Dr Olsen and his staff are always great!

James Olsen DDS
James Olsen DDS

Thank you for taking the time to leave us a review.

Cheers,

James Olsen DDS

Gordon Lim Publicada en Google 2 years ago

Experiencia positiva: TLDR: Legit Invisalign Deal, Short wait times, Can work on communication *1. Invisalign Deal* The $3,459 all-inclusive deal is legit. You'll see that exact number on your bill. I was told that my treatment would take about 4 months. This is provided that I eat with my trays in which supposedly makes your teeth move faster such that you can switch trays every 4 days instead of 7. Everyone around me thought that eating with my trays in was crazy but I've read other sources where other patients ate with them in so I'm guessing there's 2 schools of thought to it. Regardless, I'm happy to complete the treatment as soon as possible. Prior to Olsen's clinic, I also had an Invisalign concusltion at Great Expressions and I was quoted for $4,995 (44% more) for a 12-month treatment. So, seems like Olsen's was not only the cheaper but also more time-efficient choice. *2. Short wait times* I believe the clinic when they say that they don't double book because when I've show up on time there's almost been no wait. This is in constrast to Great Expressions where I could show up on time and still take half an hour to get started. As such, Olsen's clinic also has a $50 fee for last-minute cancels which I think is reasonable although I would never want to pay it. I've been late up to 15 minutes before due to traffic and they weren't mean about it or tried to make me pay an additional free so I'm glad there is some grace to it. *3.Can work on communication* The reason for a 4-star review is that the clinic could use some work on their communication. *3.1 Set of 4 Vivera retainers deal* For starters, along with their $3,459 Invisalign package, they offer a separate deal on Vivera retainers (which you are required to use every night after your treatment). The deal as told to me was "You can get the one for free with your package or 4 for $410." I was shocked that at the end of my Invisalign treatment I was only getting 4 instead of the 1 free plus 4 I paid for. Thinking back I can see how that confusion happened but I feel like that confusion could have been saved if they instead worded it as "You get 1 for free but you can get 3 additional for $410." I give them the benefit of doubt that they weren't playing with words to make it sound like a better deal than it is. *3.2 Invisalign Brief* There was little to no briefing regarding what to expect during your treatment. There were several things which I had to search online to get answers for that I would have preferred if the clinic had briefed me on. For example, the first 3 days hurt A LOT. If you eating with the trays in, it takes a couple of weeks to get used to it. If you are going to an all-inclusive resort, you can only wear your trays at night for those days and just keep wearing the same trays longer (really specific but over several months I can imagine people will want to take pauses more often than not for whatever reason). Some of your trays won't fit because of how they are removed from the mould; you need to twist them to get them to fit. After your treatment, you still need to wear the retainers *full-time* i.e throughout the day for 6 weeks. None of this was briefed to me. I have already feedbacked this directly to the clinic so hopefully they will implement some sort of FAQ sheet or something. *3.3 Insurance coverage* This section may only appy to me. I had a chip on my tooth that I wanted to get filled. I was shown a quote for $262 and was told that my Insurance would cover 90% of it (I would ony pay $26.20). Turns out no. It was 90% but not the entire amount was "allowed" for whatever reason and I ended up paying $119.80 (4.6 times what I thought I was going to pay). Perhaps the error was on my Insurance's side of things but you can take this story for what it is.

James Olsen DDS
James Olsen DDS

Gordon, thank you for your thoughtful review of our Invisalign deal and the services you received. I especially appreciate that your review has informed us of possible gaps in our services, and in doing that you give us the opportunity to improve. I'll take your suggestion to heart and we will create an FAQ take-home sheet to better prepare patients with the information they need as they go through the Invisalign treatment at home. Thank you again for taking the time on this review.
Best regards,
Dr. Jim Olsen

Cheers,

James Olsen DDS

Sandy Redmond Publicada en Google 2 years ago

Experiencia fantástica: Always excellent ! Love the staff and always professional atmosphere ! Dr Olsen always has expert knowledge to any problems and carefully guides you thru your service ❤️ THANK YOU beyond words on working with me on my implant ❤️

James Olsen DDS
James Olsen DDS

Thank you so much for your kind words, Sandy. We really appreciate you taking the time to share your experience with us.

Cheers,

James Olsen DDS

Maha Komar Publicada en Google 2 years ago

Experiencia fantástica: I went to Dr. Olsen for invisalign treatment. It has been nothing but a true pleasure working with him and his entire staff. Dr. Olsen also holds a degree in dental cosmetology along with many other qualifications. He is kind, respectful, fun and caring. Appointments are always on time and such a joy! He offered best pricing and the quality of service and their office is top notch. He and his staff are very professional and I would not hesitate to refer any of my friends or family to his office for their services. 5/5 is a very accurate rating for them.

James Olsen DDS
James Olsen DDS

Thank you so much for your kind words, Maha. We really appreciate you taking the time to share your experience with us.

Cheers,

James Olsen DDS

Kathryn Rosemary Publicada en Google 2 years ago

Experiencia fantástica: When you walk into Dr. Olson’s office you get a warm welcome from the entire staff. It is always nice to talk to Gloria and catch up with each other like we have been friends forever.

James Olsen DDS
James Olsen DDS

Thank you so much for your kind words, Kathryn. We really appreciate you taking the time to share your experience with us.

Cheers,

James Olsen DDS

Chelsea Shaw Publicada en Google 2 years ago

Experiencia fantástica: I had a great experience during my bi-annual exam/cleaning w/ hygienist, Holly. She was friendly and thorough. She answered my questions and was genuine. The young lady at the front desk was great as always.

James Olsen DDS
James Olsen DDS

Thank you so much for your kind words, Chelsea. We really appreciate you taking the time to share your experience with us.

Cheers,

James Olsen DDS

Cindy Miller Publicada en Google 2 years ago

Experiencia fantástica: I don’t enjoy going to the Dentist, however Dr Olsen and staff made my visit very pleasant. Dr Olsen explained clearly and listened closely to my comments regarding my condition. Dental assistant Hanna was very nice the receptionist as well as all other staff

James Olsen DDS
James Olsen DDS

Thank you so much for your kind words, Cindy. We really appreciate you taking the time to share your experience with us.

Cheers,

James Olsen DDS

ARON KEYER Publicada en Google 2 years ago

Experiencia fantástica: Dr. Olsen listened attentively and compassionately. He explained everything very thoroughly. I felt confident that he would and his office would be able to help me.

James Olsen DDS
James Olsen DDS

Thank you so much for your kind words, Aron. We really appreciate you taking the time to share your experience with us.

Cheers,

James Olsen DDS

Ray palombit Publicada en Google 2 years ago

Experiencia fantástica: Dr. Olsen and staff are amazing. I always feel comfortable there. They are kind, and so good at what they do. I’ve always left pleased with cleanings, cosmetics, and even some emergencies. Thank you Dr. Olsen and staff, I really appreciate you.

Tyrah Deller Publicada en Google 2 years ago

Experiencia fantástica: I have seen Dr Olsen for bite correction with Invisalign and my general dental cleaning and work for a few years now after not having gone to a dentist in many many years. I have been extremely happy with it all. The office is professional, comfortable, and the staff are all friendly. Dr Olsen is kind and compassionate and is always patient to explain all the dental care. My most recent care with Dr Olsen, the new dentist ( forgive me I cannot recall her name), and his assistant was all just excellent. I have faith that his office uses the best supplies and treatment options. He is not the closest dentist to our home, but very worth the drive for me.

James Olsen DDS
James Olsen DDS

Thank you so much for your kind words, Tyrah. We really appreciate you taking the time to share your experience with us.

Cheers,

James Olsen DDS

Pete Belanger Publicada en Google 2 years ago

Experiencia fantástica: I had a dental emergency and saw Dr. Olsen the same day, he was very attentive and professional. I would highly recommend him for all your dental needs.

Angelica Terinte Publicada en Google 2 years ago

Experiencia fantástica: Great team! I love the fact that they take the time to connect and understand the potential patient. They are open to communication and I feel like they really care about what you want as a client.

James Olsen DDS
James Olsen DDS

Thank you so much for your kind words, Angelica. We really appreciate you taking the time to share your experience with us.

Cheers,

James Olsen DDS

Jennifer Walker Publicada en Google 2 years ago

Experiencia fantástica: I have had a relationship with this practice for 20+ years, and the same exceptional service is provided at every visit. By every single person, every single time. Dr. Olsen and his team are friendly, efficient, thorough and fully engaged in quality patient care. I cannot recommend this practice enough!

James Olsen DDS
James Olsen DDS

Thank you so much for your kind words, Jennifer. We really appreciate you taking the time to share your experience with us.

Cheers,

James Olsen DDS

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