Smiley Dental & Orthodontics
Información sobre Smiley Dental & Orthodontics
76010, Arlington
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-18h
- Martes: 9h-18h
- Miércoles: 9h-18h
- Jueves: 9h-18h
- Viernes: 9h-18h
- Sábado: 9h-12h
1900 East Pioneer Parkway Office in Arlington is Conveniently Located For Families To Receive the Affordable Care They Need.
Our Arlington clinic is here to take care of all your family’s dental needs. We’re committed to giving you the best patient experience at an affordable price. Schedule an appointment with our professional team today and see what all of our patients have been smiling about!
Everyone deserves to have a smile that makes them feel good. But not everyone is lucky enough to be born with the teeth of a movie star. That’s why Smiley is here to make sure that high quality dental care and orthodontics in Arlington, Texas are available to all the members of our community.
Since 2003, Smiley Dental and Orthodontics has been your number one neighborhood dentist in the Arlington area. We believe that the highest quality dental care should be available at an affordable price. Whether you need surgery or just need your teeth cleaned, we’ll work with you to create an individualized cost-effective treatment, no matter your financial situation. That’s why we’re the first choice for all types of dental care in the Metro area.
New patients are always welcome. And with day time and evening hours, we’ll find a time that works best for you. So request an online appointment or call us today to schedule your first visit, and find out why Smiley is the number one choice for your dental and orthodontics needs!
Our professional team is here to help with all your dental needs. From preventative cleanings to emergency surgery, no matter what you’re looking for, we’re here to help.
Whether you need urgent dental care or routine checkups, out team of dentists, hygienists, and support staff are ready to lend a helping hand. For the best possible dental care in Dallas, Fort Worth, San Antonio, Wichita Falls, Austin, Corpus Christi, Greenville, and Texarkana, check out your neighborhood dental care clinic. Thanks to our affordable pricing and great patient care experience, we’re the first choice for braces and all types of dental care.
We understand that straight teeth are an important part of a healthy, attractive smile. We are pleased to provide comprehensive orthodontics services at our offices.Learn More
We are happy to offer a wide range of affordable, high-quality dental services to meet your needs for a smile that is both healthy and beautiful for years to come.Learn More
We are happy to offer a wide range of affordable, high-quality dental services to meet your needs for a smile that is both healthy and beautiful for years to come.Learn More
Nuestro comentario desde Best Dentists Club sobre Smiley Dental & Orthodontics:
Smiley Dental & Orthodontics se destaca por ofrecer un servicio excepcional que ha dejado una impresión positiva en sus pacientes. Muchos usuarios han elogiado la amabilidad y profesionalismo del personal, destacando que todos hacen un esfuerzo por asegurar que cada visita sea cómoda y sin estrés. Algunos puntos destacados incluyen:
- Atención al Cliente: Los pacientes mencionan lo acogedor que se sienten gracias a la amabilidad del personal, incluido el equipo de recepción, donde Jenny ha sido especialmente reconocida por su ayuda y traducción para quienes no hablan inglés.
- Experiencia Infantil: La clínica es muy apreciada por su habilidad para tratar a los niños. Los asistentes dentales y doctores suelen hacer que los más pequeños se sientan cómodos y frecuentemente explican los procedimientos para que comprendan lo que está ocurriendo.
- Procedimientos Eficientes: La mayoría de los pacientes aprecian la rapidez y eficacia con la que se llevan a cabo los tratamientos, notando que se les atiende en un tiempo razonable, lo que es fundamental para familias con horarios ocupados.
- Ambiente Limpio y Acogedor: La limpieza del lugar es un tema recurrente en las reseñas, lo cual brinda tranquilidad a los pacientes sobre las normas de higiene seguidas.
- Alta Calidad de Atención: Los pacientes sienten que los dentistas son profesionales muy atentos y pacientes, lo que genera confianza durante sus tratamientos.
En general, Smiley Dental & Orthodontics parece ser una opción confiable para aquellos que buscan un servicio dental de calidad en un ambiente amigable y profesional.
Servicios y Tratamientos
Smiley Dental & Orthodontics: Opiniones
Experiencia fantástica: I arrived early to fill out paperwork. Appointment was at 3:00, I was in the waiting room at 3:15. OK so I'm really HAPPY, the young lady did my x ray and like minutes later doctor is checking my mouth out. Should I say relaxed and calm that was me. Best service I have ever had. And going back to get a tooth pulled on Friday hay now.
Hi Patricia, We appreciate you sharing your experience with us. We hope your future visits are as pleasant as this one. -Smiley Dental Management Team
Experiencia fantástica: I been going there for years now, I love it all the staff is super nice patient and kind, they explain everything to me. They also are really good with kids I take my 3 babies there. Love smiley dental !!
Experiencia fantástica: My son had his fist X-rays and the guy dental assistant was Amazing he had a lot of patience with my son and made his experience very pleasant ⭐️⭐️⭐️⭐️⭐️
Experiencia fantástica: Omg great service from the walk in front desk staff to the extractions and dental team . When I tell you I didn’t feel a single thing . Talk about found my new spot to keep these teeth in order yesssss hunny . Thank you so much for this release off my mouth and the amazing service . Jefferson dental ARLINGTON team for the win !
Experiencia negativa: I took my brothers for a cleaning and realized there is a reason the wait time in the front is so short. They barely cleaned his teeth!!! It was concerning how speedy it was like 5 minutes even though they told me he has really inflamed gums and lots of staining. No other dentists I have been to before clean teeth that quickly. Also the way they were telling me the cost of everything was very pushy and odd. I don’t trust their way of operating and will not be returning.
Experiencia fantástica: Everyone was friendly and made me feel comfortable. I usually feel nervous but they made me feel calm.
Experiencia fantástica: Professional sttaff, they’re help us with every question and solution of my daughter’s treatment
Experiencia positiva: Only gave 4 stars because I felt my child’s appointment was a little rushed. Dentist was not the friendliest but she could have just been in a rush as the office was busy! I will try again to see how it goes for my toddler! But it was clean with a nice fish tank!
Experiencia fantástica: They all kept it so professional, shout-out to them
Experiencia positiva: The staff is good and so is the service, the waiting however has made me consider other options, waiting for an hour for the dentist is too much wasted time.
Experiencia fantástica: the people at the front were very nice and polite especially the girl with braces and blonde hair at the front she was very nice and helped me with any trouble i had. the doctors in the back did a very well job on my teeth they were very gentle and careful. definitely recommend coming here 10/10
Experiencia fantástica: I’m very satisfied with everyone , such nice staff members they were very patient and helpful with everything !
Experiencia fantástica: Everyone is super nice great docters
Experiencia fantástica: I always have a relaxing experience at Smileys. Everyone including the doctors make you feel at ease, before and after each visit.
Experiencia positiva: My kids are regular patients of this clinic. They always got the 5 pm schedule so they don’t miss their class. Staffs are good and accomodating.
Experiencia fantástica: Awesome customer service and support. However the insurance I've used before since 2016 was denied and had to pay full price even though it was current, due to outside contractors dentist(out of network)! Because of this I will have to go elsewhere for my dental needs in the future!
Experiencia fantástica: “This was the best dental appointment I’ve had in a long time. The dentist Dr. Moon was patient, precise, and provided detailed information about my treatment. The staff was kind, truly professional, and I’m very grateful to be a patient here. Thank you for filling my cavities and doing my cleaning — I’m very satisfied!”
Experiencia fantástica: I appreciate the little things. They always speak when people walk in. They are professional and the entire place is very clean. I'm that weirdo that looks at vents and base boards...I appreciate the high standards and am grateful I found a place my entire family can visit.
Experiencia fantástica: My daughter had her visit today and everyone was so professional and nice. The doctor made sure we understood everything that was done today.
Experiencia positiva: Lady at the front desk bothered my dentist mid procedure telling her someone changed their mind about having a procedure done. She sounded like it was life or death but the doctor said it could wait. It was just really uncomfortable how insistent the receptionist was on her leaving me. Overall great experience.
Experiencia fantástica: I love Smile Dental always all is best
Experiencia fantástica: It went very smooth. I was in and in a timely manner.
Hi Judy, Were happy to hear about your experience. Were glad that your visit was free from confusion. Thank you again. -Smiley Dental Management Team
Experiencia fantástica: My visit was great and they got me in right away the office was clean and everyone was so nice & professional. Staff really made sure I understood everything step by step. Dr made sure I was comfortable and help me stay relaxed. I will be back
Experiencia fantástica: The crew was nice & very professional & very helpful
Experiencia fantástica: I've had my bad tooth for 4yrs.. I was so nervous, had many complications in the past, getting this tooth pulled but it started to hurt,, even with cancer & high B/P problems. Dr P. Khadka was so gentle with me & explained everything in detail... the team was nice & professional. I'll be back to get a filling.. thanks Smiley Dentistry whewwww job well done
Experiencia negativa: I scheduled a cleaning that was covered by my insurance. When I went in they wanted to do tons of X-rays. I told them I didn’t want to do all of that because I didn’t plan to get work done, just my cleaning. They said I had to. So they did them. Them 5 more. Then when the dentist came in I reiterated that I wasn’t there to get work done, just to get the cleaning covered by insurance. They then refused to clean my teeth because I wouldn’t agree to $5000 worth of unnecessary work.
Experiencia fantástica: Was running late, but Smile Dental got me in right away when I got there. they took the x-rays and I didn’t have to wait long for the doctor. Everything worked out fine no cavities. very pleased with the appointment
Experiencia negativa: I regretted going to this place. They overpriced and customer service is terrible. I will never step foot in there again.
Experiencia fantástica: Dr Curtis is very kind and welcoming, he gives good advice and very thorough with examination, very patient. He has been by DR for years .
Experiencia negativa: I made an appointment a week or so ago regarding a new permanent retainer. As the retainer I had, had broken. I advised of this during scheduling. I went in today and waited for an hour. Only to be told, that the doctor advised that I should go back to where I initially received my retainer. The doctor had never come to examine me. Nobody inquired about the location I received my previous permanent retainer. Was it placed out of state or even out of the country? The service I received today was poor and wasteful of my time. As someone new to this area and looking for a new dentist and orthodontist. The way I was treated at this location was lackluster. I expected better service.
Experiencia fantástica: I loved the appointment. They explained everything and answered all the questions I had. To top it off they made sure my son was comfortable and not scared and explained everything to him, as well made sure he was doing well.
Experiencia negativa: I would not recommend this place to anyone please save you’re self time and money when I first came here my teeth weren’t bad at all just wanted to close a few gaps they told me you need less than a year here I am at year 2 someone new works on you’re teeth every time it’s never the same person they have people that are new and they come and train on you’re teeth having no idea what there doing I have been coming here for 2 years all they do is change you’re color and tell you to leave
Experiencia fantástica: I bring my family of 5 here for their dental visit. Everyone is so nice and good here. Today we had Dr Julia who took care of my families cavities. Phi is the hygienist, she always does an excellent job with all of our cleanings. Sandy, Jessica, Mariela, Maria, Lynette, Kelvin took care of us very well with xrays, pictures, etc. I would recommend this place!!
Hi Ablerto, Thank you for taking the time to give us a review. Were happy to hear that your visit was comfortable and welcoming. We at Smiley Dental are striving to make every patient feel at home on their visit. Thank you again -Smiley Dental Management Team
Experiencia fantástica: I was very pleased to return to Smiley and see that the service is of very good quality. Thank you very much.
Experiencia fantástica: Best dentist I been too in decades, the service was right on. everyone was happy and not rushed. It was the best careful cleaning in my life. I need more work done and the prices on getting it done are very fair. I highly recommend going. I visited the Arlington location on Pioneer yesterday
Experiencia positiva: I was seen on time, my dentist was great and always does a thorough job. However, there were people who saw me before my dentist came for my cleaning and one of them suggested invisalign/a retainer. I’ve never had braces and my teeth have always been straight. Lol. So that was strange.
Experiencia fantástica: My daughter was seen at this office and she loved it. I liked how they engaged with her and how thorough they were with her care. I decided to go become a patient as well. They were so gentle with caring for my teeth that I almost fell asleep. I know right… weird but that just goes to say that I was so comfortable and trusting of the people surrounding me. The atmosphere was great and I would definitely recommend this place to anyone of any age.
Experiencia fantástica: This is a great dentist I strongly recommend Alejandra on ortho and fillings very good worker always so nice and respectful to everyone she’s been doing a perfect job on my teeth ever since I’ve been coming here
Experiencia fantástica: This was my first time taking my 15 year old here and we really like it. First off, they have aureus appointments and that's huge for us with his very busy school schedule. The staff was wonderful taking their time with him, explaining everything to us and showing that they care.
Experiencia fantástica: Amazing dental office, very quick and efficient!! They waste no time getting you in and out while making sure your teeth are in pristine health!! All 3 of my kids have their exams and cleanings done within 1 ½hours from start to finish, love it here!!! We have been coming here almost 2 years I think and I will never go anywhere else!!!
Experiencia negativa: i had an appointment and i was supposed to be seen at 3 pm put in ppto at my job and on the way there then i get a call at 2:47 saying oh the dentist that was supposed to see you left after lunch so you’ll have to reschedule… i call back to get a dentist name who left she says oh it says u cancelled your appointment which i didnt then says you didnt have a specific dentist and that we just had a power outage yesterday. Not to mention i was in pain and all the dentists go to lunch at the same time…….
Experiencia fantástica: I brought my daughter to have all her dental work got done here. Nice staff very professional. My daughter got her braces put and after going through all the process and time went by the end result paid off. Thankyou for giving her a beautiful smile.
Experiencia fantástica: I was there with my son just for examination and we did not actually try their work. But they were very good to deal with, especially Dr. Aan, and there is a big parking lot, which is enough to the cars
Experiencia fantástica: The hygienist was super patient with me and made sure I was thoroughly educated and comfortable with my procedure being that I was a little nervous about what I needed to get done
Experiencia fantástica: Staff from the registration desk to the treatment room were very friendly during my appt earlier this morning. I am always nervous going to a dentist like most others that shares their thoughts but Dr. Hai was very friendly as well and very professional. I was feeling comfortable with no pain when my teeth were cleaned and 7 of my teeth were filled . I surely won’t hesitate to recommend your dental services to my family and friends.
Experiencia negativa: Was told that insurance would cover me for multiple procedures and then I get called a year later for things I did that apparently the insurance didn’t cover… do not go here, terrible communication and will lie straight to your face about what’s covered and what’s not. (Also claimed my insurance was terminated, hence why my procedure wasn’t covered… my insurance was terminated 6 months after the procedure! They just filed it late)
Experiencia fantástica: Dr. Hayden Han is awesome! Highly skilled and highly professional. Staff are nice too! Will surely come back and recommend this place to family and friends.
Experiencia fantástica: Omg! This place is Amazing! I am new to Texas and I needed a Dentist anyways but I got an infection in my veneer and needed a root canal, Lets start from the beginning I was in pain for 2 days and called a couple places to see if they took my insurance. The did but couldn't get me in, I called Smiley Dental told them how much pain I was in and she squeezed me in today at 3pm. I walked in and the building is much more spacious and pretty on the inside, They greeted me and was very friendly saying they had already verified my insurance and not to worry about anything the doctor will be with me. I was led back and met with MaryCruz, she was such a doll! she made me feel so comfortable and even got me ice because my mouth hurt so bad. She took X Rays and then I met with Yairy and she was so nice too she helped me with a payment plan and she gave me options on what I can do, I was really surprised how easy it was to get the help I needed. She explained everything to me and let me choose the plan best for me. Then I had Dr. Bui she was so soft I know that's crazy to say a Dr was soft but she was very soft spoken and calming, I started to shake alot and they were so nice to put a heavy blanket over me to comfort me and Laryssa helped me she rubbed my arm while I was getting the injections, I was super nervous and while I heard the drill I actually heard the Dr humming and singing soflty while she worked and it was very comforting. Other workers came to ask her questions and she was so kind to them and never got mad or rude, it was a really good feeling everyone there really worked well together. The Dr numbed me up and I didnt really even feel it, she was really good! And I was checking out Merari she was very helpful in booking me another appointment and making sure all of my questions were asked. Thank you guys alot, genuinely you guys are what makes Dental Practices in the community essential. I was def taken care of and now I am planning on fixing all of my teeth here. Thank You guys for everything!! My visit was so perfect it could have been a commercial on how you are supposed to treat your patients! Thank you again, I am telling everyone how amazing you guys were!
Experiencia fantástica: Jenny was amazing she scheduled me asap for a bandage color change because my graduation was coming up soon and my next appointment was going to be after. Best clinic and thank you so much to Jenny
Experiencia fantástica: I was pleasantly surprised by the excellent service, particularly from Jenny Nguyen, the front desk receptionist, on my first visit. She was a huge help to me in rescheduling my appointment and other things. It would be highly recommended that you chat with Jenny here. She is so kind and considerate! 10 out of 10
Experiencia fantástica: I like this Dental place in Arlington. My friend Jenny recommended this place for me and the receptionists and the dental helpers for X-rays + assistance was very polite and friendly staff. Jenny is the best one there helping the patients and the doctors together. Very kind of her to let me have an appointment soon enough even though it’s been a busy schedule. They all are good working dental staff and I appreciated my dental checkup with Dr. Bui here , I am happy to see what cavities I needed to get fixed and how to fix my gums issue . They even give u a treatment plan once the doctor determined what needed to be done and see what you want to do.
Experiencia fantástica: Dr. Prisca is an amazing person. She made my numbing process easier for me than usual. You can tell she is a very compassionate person
Experiencia fantástica: I highly recommend smiley dental, Dr. Hayden did such an amazing job I was feeling nervous and the staff was genuinely so nice and informative the assistant Mary Cruz and yairy were so helpful and they explained everything so well. If you’re reading this it’s your sign to make smiley dental your forever dentist. Their team is so awesome and I will definitely recommend this place to everyone I know.
Experiencia fantástica: Upmost greatest communication, professional dentist , fast service, prices upfront before proceeding, same day appt available, kind a gentle dentist knowledgeable a Cares. Thank y’all for helping me get to feeling better, best prices around as far as I’m concerned we are VERY HAPPY WITH OUR NEW DENTIST.
Experiencia fantástica: This place has the best ortho service, quick and easy. The dentists are all very nice, and a girl named Merari in reception always makes you seem welcome! 10/10.
Experiencia negativa: They always over book so prepare to wait 45 min to an hour after your appointment to be seen with 15 other people.. My teeth still have a bit of plaque built up i come here every 6 months for the past 4 years every year they say it takes a couple cleanings to get it all off its been several. The receptionist are always rude. I've had a cavity filled wrong by a dentist and had to get it re-done correctly by another. Update 7/25/23: my appointment was at 3 it is now 3:40 they asked me to come in 30 minutes early for what? To respect their time when they don't yours? Update 1/30/24 the cavity I got refilled cause another did it wrong. They cracked my filling on the tooth next to it they filled it in shallow so I have had pain I've told them several times and they don't show care I've mentioned some receding on my gum line and was told it looked fine by 2 different dentist but the hygienist has told me on 3 different visits that it's receding to be careful this place is a joke I should've left sooner but when you built up the time you'd think they'd take better care of you... they only care about money not relationships with the patient
Experiencia negativa: I have a bad experience almost every time I come here, it’s always something new. I supposedly stopped paying for my braces about a year ago, and just today they told me I had a balance due of like $300! They had a lot of opportunity to tell me about my balance due and they didn’t. I even confirm with them 3 times, one over the phone and the others in person and they all told me I had paid everything. This last time I was here they didn’t even want to take me inn for my appointment because according to them it was already too late and “I had a lot of questions” about all of this, even though nothing was my fault, and even though I came within the grace period. There’s a lot of miscommunication in this office and the girls always seem like they don’t know what their doing. I’ve never had any issues with the dentist/orthodontist, it’s always the reception I have issues with.
Experiencia negativa: We been coming for to this location for at least a year, they your appointment is for 3:00 and you don’t get seen until 4 pm. Same old excuses we are short staffed! You will wait every visit and don’t get me started on there accounting…waste of time and money
Experiencia fantástica: Dr. Hayden, Dr.Prsica, & Mary cruz worked together and efficiently to get my wisdom teeth removed. They were very kind, patient, and worked together to achieve the procedure. The front staff is always welcoming & very helpful regarding further appointments & information needed.
Experiencia negativa: Left a piece of equipment inside my gum after the crowning and filling procedure (as shown in this picture below). Extremely unprofessional by not informing me about it or double checking it. The piece of equipment was giving me a lot of pain. I had no idea it was in there until I went to a different dental office, to figure out what have been giving me pain. Do not recommend this place.
Experiencia fantástica: Just wanted to thank the staff for their smiles and kindness to my children and I. My smallest two have had bad experiences at another place, but the male dental assistant they have there was excellent with my middle child, she was not scared at all and allowed him to take pictures and clean which at the other place the moment we arrived she was in tears. Keep up the amazing customer care to all and thank you again for being so good to my babies. The dentists themselves are professional and kind.
Experiencia negativa: Receptionists are pathetic not all of them but definitely a few of them. This on particular one… I signed in a waited for hours even after I called and told them I would be 15 mins late and I asked them should I reschedule or come on in they checked with someone and told me to come on in it’s fine they could still see me so I got there signed in and waited for ever to be seen even people that came in after me was seen and out of there before I even got called to the back also I asked one girl if they had internet/WiFi she told me yes but I got to ask for the password so I waited n waited she never asked anyone n then tells me to sit and wait on her to ask but she never asked or said anything else to me she had that nasty little attitude like people were getting on her nerves so I didn’t say nun else to her about it I finally got to the back the nurses and doctors were very nice and polite I asked one if they had WiFi n she say yes and instantly gave me the password correctly…. That was my first time there I will not be back do not like the front desk service I received…… I’ve been to two smiley dentals one in garland n the other in Dallas both are great for cleaning and ortho….
Experiencia fantástica: Very happy with the results of my fillings! The doctor took lots CB of time to match up my color. The staff was very nice and knowledgeable.
Experiencia fantástica: Always have a really good and easy inviting experience, especially when I get taken care of by Ale she makes the visits so much more fun and exciting that make me wanna go back. Will always be going back if she is there.
Experiencia fantástica: Took 3 of my kids here today. The Dental Assistants were so professional and friendly (Alejandra, Angela, Anna, Patrica). The drs were amazing (Dr. Hayden, Dr. Prisca) and patient with one of my daugthers who was a bit nervous, they made my kids feel comfortable and explained everything thoroughly. Eunice was also very very helpful, love how welcoming the entire staff was. Best dental office ever!! I really enjoyed our visit and Love coming here becuase I trust them. ❤
Experiencia positiva: Been coming here for 13 years because of the convenience that it's close to home, but the wait is outrageous. They want you here 30mins before your scheduled appointment, but yet you have to wait for ever, it was 54mins after our scheduled time that they finally called us from the waiting room to the back. Maybe it's time to find a new dentist.
Experiencia fantástica: had a great experience with dr liz, she explained my treatment and showed me x rays and pictures of my teeth, got fillings done and was a smooth and quick process. will recommend dr liz to my family and friends .
Experiencia fantástica: Dr Hayden is a great doctor! I took my husband to get his wisdom teeth extraction and he did such a great job in a timely matter! Explained the treatment so well! I recommended anyone to go to Dr Hayden
Experiencia fantástica: I am so happy to come to this office staff, Doctor and managers were so helpful I highly recommend this office there were very helpful and gave me options to get my treatment done. Every six months when I come in the office is clean and very friendly staff and they have some that speaks Vietnamese and she is very polite, respectful. She is always smiling and she goes above and behold.
Experiencia negativa: I had an appointment here a couple days ago, and I encountered the manager named Eunice. Her demeanor was just atrocious and her tone of voice was very rude. Please do better, from the looks of it, this company only wants your money. If you do come here as a last resort, ask to speak to anyone else besides Eunice.
We don't have any record of you being a patient in any of our clinics. We do believe you have an association with one of our former disgruntled employees. If you have an issue with a staff member, please reach out to our corporate office. Thank you.
Experiencia fantástica: Wonderful place! I take my kids here and are always treated well and Jenny always takes care of them and gives them toys to play with. Makes it easier during their cleaning schedules. They always look forward to seeing Jenny every check up because she is so friendly and welcoming.
Experiencia fantástica: I've been coming to Smiley Dental for the past few years, and with my Mom before I was able to sign off papers by myself. My Mom doesn't understand English well, but luckily Smiley Dental had a Vietnamese translator at the front desk who explained everything for her. Jenny did a great job at making my Mom and I feel at ease and tended to our every need. The staff are great and do everything they can to make you feel comfortable. Their equipment is very nice too, highly recommend!
Experiencia fantástica: My family and I have been serviced by the Arlington location for years with Dr. Liz. She's always so patient oriented and ensures we understand what treatments we are getting. Her patient attendants Kelvin and Issac were wonderful and attentive. Alandria(front desk) closed our visit out with a great smile and high energy. Thank you staff.
Experiencia fantástica: Excellent customer service. Very humorous and also very experienced with their work. They always have a translator on-hand making it much easier to work with them. Devanie and Jenny were also great with their work, easily cooperating and assisting us.
Experiencia negativa: I came 30 min before my appointment wich was at 11 ...I had to wait 1 hour and 15 min .I asked the front office twice what's going on they went inside and came back with no answer !!! Nobody apologized!!! I was looking at people who arrived after me and were helped! I have never experienced such thing !
Experiencia fantástica: My son just had his 6 month cleaning and he actually got nervous because it was his first cavity but Isaac answered all his questions prior to getting it filled lol. He was able to explain things to him where he would understand. He was very patient with us today.
Experiencia fantástica: I had an appointment on 5/20/2023 and I just want to say I had a good experience starting since I walked in I was greeted and checked in well by Merari. The whole appointment went smoothly no wait and attended me with care.
Experiencia fantástica: Very friendly and very helpful, my mom had the sweetest assistant mary, who was very informative and help translate everything to my mom since I wasn’t able to make it to the appointment with her and Lupita was great at explaining all the prices of the treatment my mom needed!
Experiencia negativa: My sister has been going here for her braces for several months. Today she had a very unpleasant experience with the dental assistant. He grabbed all of the supplies including wires for her braces without gloves. He was also very rough when changing her rubber bands, he pulled her cheeks more than necessary causing her pain and soreness. When the manager was informed she said that we all make mistakes. Not wearing gloves is very unhygienic, I hope something is done to prevent this from happening again. Do not recommend!
Hi Rubi, I'm sorry if the assistant didn't have gloves on. We have a very strict policy on hygiene. So even if they weren't wearing gloves, there is a strict protocol. Thank you for letting us know you were dissatisfied. Patient satisfaction is our number one goal. - Smiley Dental Management Team
Experiencia positiva: Love how they made sure my son was doing good even though he wasn’t doing good to the numbing and made him feel comfortable just one thing about them is when the set appointment for u ur not seen at that time maybe an hour later which is not kool why make appointment if it’s gonna be an hour later
Amanda, We're sorry your wait was longer than expected. Please let us know next time and we will be sure and fit you in during our less hectic times. We know your time is valuable as well. Thank you for letting us know.
Experiencia fantástica: I have been coming here for years, at first for General Dental care and went ahead and got my Orthodontics for braces done here as well. My mom is Vietnamese and has a language barrier, Jenny has always been kind and friendly and she is always more than happy to help translate for my mom. Jenny is patient and takes the time to explain treatments and procedures for my mom. She is always helpful and is responsive wether she is in the back or at the front office. The service is always fast and friendly, everyone on the Smiley Dental team takes their time to explain through processes and they make sure each treatment has been executed properly and with good care. Jenny has always been me and my mom’s favorite, she’s always graceful when handling me and my mom. Jenny is my top recommendation for anyone who is Vietnamese and has anxiety when it comes to communication at the dental office.
Experiencia fantástica: First time I was here Stephanie helped me out and also this Vietnamese lady named Jenny she was so nice and sweet ! Reminded. Me like my mom very nice place tho !
Experiencia fantástica: I’ve been here for years. All the staff are very friendly and understanding especially Jenny. She’s the Vietnamese lady that work mostly in the front reception. Anytime I call in to make an appointment or change the schedule she’s always there to help and since my mom doesn’t understand English she helps translate my mom on what I and her need to do.
Experiencia fantástica: The receptionist of this dental are very nice and respectful. They remember your name and great you especially Jenny she’s really sweet and nice. She always asks how am I doing and if everything is great I would recommend it here and speak to Jenny she’s is lovely and caring.
Experiencia fantástica: Appreciate the staff specially yairy girl in the front very nice and understanding. Yaritza has also been very helpful throughout my whole process. Dr Hayden very cool dude overall would recommend this place
Experiencia fantástica: alejandra was amazing! really helped me from being so tensed up and she was very gentle. gave me info i needed to know as well !! always been to that dentist and was one of the best appointments i went !
Experiencia fantástica: My father recently took my little brother to this place because he had immense pain caused from his teeth. At first, my father was skeptical because of previous bad experiences and interactions with dentists from other places, but he could not stop complementing this place after his initial visit. The staff, especially Jenny, Ethan, Kelvin, Nicole, and Dr.Liz, was incredible and went beyond what was asked of them. They were friendly, understanding, patient, and thorough in their work. In fact, my father had a flat tire and they even helped him change his flat tire as he is old. They worked with diligence and made sure to provide the services with utmost respect for the patient's needs. Overall, this place is great!
Experiencia fantástica: First time here and all I can say I wish I knew about this place before. I love their honesty and how nice they were. It was packed and even then they did not take that long. Everyone is so nice and professional. I highly recommend it. Dr. Hayden was super honest with everything I needed and explained everything with details. Super professional. Nicole explained prices and answered all my questions. Very nice and sweet lady. The lady that did my x-rays was sweet too. Did not get her name but dhe was very professional. Will definitely come back here! Don't over think it. Give it a try, you won't regret it.
Experiencia fantástica: This was my first time here and my experience was really good. I came in for X-Rays and received a cleaning. The service was great and Nicole was very helpful with all the pricing.
Experiencia fantástica: Needed an emergency appointment for my mother’s toothache a few weeks ago and no places could get her in. Looked for many places online and found Smiley Dental. They were booked for days in advance but Jenny found an appointment for my mom as early as she could. She also recommended me a treatment plan and to speak with Nicole and the managers about pricing. They were nice and quick to help me and my mother and thank you Jenny especially for getting my mother an appointment and being understanding and being nice with my mother. I will be coming back in the future. This dental office has been all great so far!
Experiencia fantástica: I took a family member to this location and had a very good experience. The place is clean, friendly environment and the person that helped us with get paperwork going was very sweet. Her name is Jenny Nguyen and she also speaks a little Spanish. Very nice person. Very much recommend this place!
Experiencia fantástica: It was our first time here and the service was great, especially the Vietnamese receptionist at the front, Jenny Nguyen. She really helped my uncle with translating everything because he doesn’t speak English very well and also she was able to help fit him in the schedule when it was all booked. I would definitely recommend it here and speaking to Jenny. She’s so sweet and caring! 10/10
Experiencia fantástica: Special shout out to " KEKE " for giving my children a good time ... Also , want to thank Alondra & the entire office for being so kind to our family . Thank you I'll be seeing you in 6 months!!
Experiencia fantástica: They were very friendly and welcoming. It was my first time coming here and I got everything I needed. Nicole, an employee there, helped my dad and I to the best of her abilities. Thank you very much.
Experiencia fantástica: We recently went to smiley for my daughters appointment, we had the pleasure of meeting Alejandra the dental assistant, she was super sweet with my daughter she walked her thru every single thing she was gonna do from pictures to X-rays! Made her feel very comfortable! We will definitely be coming back again ! Great place !
Experiencia fantástica: The best place to take your kids!! The receptionist are so nice too, every time I go Viviana I think is her name is so sweet and very respectful.
Experiencia fantástica: The Best Dentist and highly recommend!! The service was really great, communication was off the charts excellent, also everything was done in a timely manner, looking forward to the next appointment, may i add that when we walked in, it smelled really good and sanitized!
Experiencia fantástica: The staff is really nice, professional and thorough! Also they are also really quick. My daughter always gets seen at her schedule appointment time and we’re out within the hour.
Experiencia fantástica: Went to smiley for an appointment I had, front desk had the biggest smile and greeted me once I stepped in, they were so sweet and explained my prices once I went to the back rdas were great at explaining my treatment! Will definitely recommend to my family and friends
Experiencia fantástica: Came here with my elderly mother needing a dental treatment and some things I noticed the most was how nice and helpful the girls in the front desk were! They gladly helped me and my mother with everything. The doctor and assistants were really good as well. I loved my experience here and I will be back!
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