Lake Mary Family Dentistry

Fantastic experience: the whole staff is so sweet and helpful leslie and jeff are so nice i cant wait to start my healthy teeth journey here

Fantastic experience: First visit to Lake Mary Family Dentistry, and I'm really impressed and happy. Leslie, the dental assistant who took my xrays, was so warm and personable. It was my first visit to the dentist in three years, and I was a little apprehensive for the appointment. But it was all good. Jeff, the hygenist, was AMAZING! He thoroughly explained everything to me and was very thoughtful in making sure I was okay and comfortable throughout my cleaning. Dr. Pinney was kind and friendly. He made a recommendation for the future, and I really liked him. I have nothing but praise for this office and highly recommend them.

Fantastic experience: Great experience! Very professional! Leslie was very courteous and explained everything perfectly!

Fantastic experience: Myrna is always professional and takes great care to make sure that I am comfortable during cleaning! Lake Mary Family Dentistry…Grant & Co., always worth referring to my friends.

Fantastic experience: Wife, son and myself all have used Dr Penny for 5+ years. Very satisfied. Great staff.

Fantastic experience: The staff was very thorough and made sure I understood my entire visit. Dr. Pinney was great and took his time to explain and make sure I was comfortable.

Fantastic experience: Leslie and Jeff were absolutely wonderful!!!!

Fantastic experience: I recently moved from out of state and am very particular and on the care I receive when it comes to dentistry. Lake Mary Family dentistry exceeded my standards. Kiara and Jeff were awesome. They were both very kind, and explained everything very thoroughly. Dr. Pinney was very high energy and had excellent bedside manner.

Fantastic experience: I had my new patient appointment and cleaning at this office today. Excellent experience. Keira, Mirna and Dr. Pinney were all fantastic. I was very nervous about going to a new dentist office and they made the experience stress free. Everyone in the office is very welcoming and kind. Highly recommended!

Fantastic experience: Great experience from beginning to end. They are very thorough and knowledgeable. Scheduling with Nellie was easy. Leslie and Jeff did an amazing job with my teeth and explaining the whole process. Dr. Piney had all the resources and technology to make sure my teeth are the best they can be with his treatment plan. 100% recommend this office.

Fantastic experience: Had my initial appointment today with Leslie and she was great! Looking forward to continuing my care with Lake Mary Family Dentistry.

Fantastic experience: Super nice and friendly all around. Leslie and everyone involved were very patient and informative.

Fantastic experience: Wonderful new patient experience! Leslie , and Jeffrey were both so understanding of my concerns. They explained everything they would do before it was done. The Dr was also very helpful in explaining his plan. Would definitely recommend!

Fantastic experience: Leslie was amazing! She made me feel so comfortable. Thank you!

Fantastic experience: The whole staff is amazing. Jeff and Leslie were so helpful throughout the whole process and explain everything in such great detail. Everyone makes sure you feel as comfortable as possible.

Fantastic experience: Jeff gave me by far the best dental care experience I have had my entire adult life. Happy I found this gem of a dental office.

Fantastic experience: Great experience going to a place that typically sends my anxiety through the roof.

Fantastic experience: Mynra and Leslie are true professionals. They take care of you like you’re their own family. They really listen. Dr. Pinney was like a big brother who took into consideration that I just beat cancer. Very cautious and thorough. He was honest without upselling anything. I was impressed by how quickly the ladies up front were able to get me in and at all of the newest technology this office uses. My experience was extremely pleasant. Highly recommend Lake Mary Family Dentistry.

Fantastic experience: As a new patient, I had a great experience at the dentist! Everything was smooth and welcoming from the moment I walked in. Leslie was the best! She did all of my X-rays and was so kind and helpful, answering all of my questions and making me feel completely at ease. I truly appreciated her patience and professionalism. Highly recommend!

Fantastic experience: Very kind and friendly staff. Leslie was such a pleasure!

Fantastic experience: Amazing service! Michaela was extremely helpful and sympathetic to my situation! A wonderful and thoughtful team! Dr Pinney and his staff are a credit to the community!

Fantastic experience: Great Dentist, great experience!! Kiara was absolutely exceptional with all of the prep work and getting the appointment handled professionally and with great results! Jeff explained the treatment details very thoroughly. Dr. Pinney explained the path moving forward and clearly stated what treatment is needed for fixing my teeth issues. Overall, a wonderful great experience! I highly recommend this dentist, especially if you have several dental problems like myself. Keep up the great work!!

Fantastic experience: Jeff was my hygienist and he always does an awesome job. He takes his time and explains everything to me as he works. I appreciate how gentle he is in my trouble areas and makes sure I am always comfortable during my appointment. It is nice to have a dental office and staff devote so much time and attention to me as a person and the total health overall.

Fantastic experience: Excellent experience and Jeff was supper careful and professional. I really appreciate his care.

Fantastic experience: First time here, and glad for this to be my new dentist. Leslie made me feel very comfortable and explained everything that was going to happen which helped my dental anxiety.

Fantastic experience: Leslie, Myrna & Dr. Pinney! The front staff ladies! Everyone is a dream! You truly feel like family here and their communication is UNMATCHED! The kindest people on earth

Fantastic experience: Leslie and Jeff were extremely thorough throughout the entire process. They made me feel safe and heard throughout the entire process, looking forward to coming back!

Fantastic experience: Entire team was a pleasure to work with. Leslie was so gentle with my X-rays. I have found my New Dentist office.

Fantastic experience: Absolutely amazing experience. Everyone on staff made my family and I feel welcome as we interacted. Jeff, Kiara and Dr. Pinney were so detailed in their exam and their explanation on what was needed for our specific dental health and even provided us with the details we needed to continue to stay on top of our dental health. Looks like we have found our family dental practice since moving to Central Florida.

Fantastic experience: Leslie and Jeff were great. They were super informative and gentle. I felt like I was informed and given facts on what the options are. Very thorough and helpful appointment

Fantastic experience: My first time here at the office for an exam and I was happy I came. Both Kiara and Jeff were helpful and friendly and explained the results and answered any questions I had. Scheduled future work with them too. If you need some teeth work done I'd check them out.

Fantastic experience: What a fantastic dental office! My hygienist, Myrna, was super!! She is extremely friendly and made me feel very comfortable. She is knowledable of her profession and explained everything she did or was going to do. She assured my comfort, asking several times if I was OK. Dr. Pinney was easy to talk to and did not make me feel uneasy. The overall staff is friendly, helpful and curtious.

Fantastic experience: "Update 10/25 - the best staff ever! I even visit without an appt. Just to see them!" I have never been to the dentist at 7:00 a.m. and I have never been to the dentist twice in one day! This dentist office was amazing from every person I encountered. I had to find a dentist who did extractions. I really didn't have an issue with my previous dentist, except they did not do extractions. When I called to make the appointment, Natalie was so nice, and she immediately told me that some extractions they do have to refer you to someone else. Natalie also told me that if something wasn't covered with the X-rays, they have a new patient appointment special and would figure it out either way. I made the appointment despite maybe still having to go to an oral surgeon for my extractions, but I'm so glad I did. From the moment I walked in, Charlie and I hit it right off. She was excited because I had the paperwork already. I knew I was in the right place because I could be myself. We had fun from the moment I walked in. Jynette did all the x-rays. Let me take pictures of the pictures. She was so friendly and we had a good time too. I can't believe I'm saying I had a good time at the dentist's, but I did twice. Then Sam came in to check the teeth for gum disease things like that. She was incredible, too! When I came back at 3:00 for the thorough cleaning, Sam explained everything so well and was funny. We even played "Under Pressure" on my phone while she was applying the pressure, LOL. When Dr. Pinney came in he was just as fun and very knowledgeable. Dr. Pinney was also very personable. He did not go over all the other work I needed besides having the teeth pulled. He knew that was the most important thing to take care of right away. He even posed for a picture. He also explained why it would be better to do the extractions with the oral surgeon. I would definitely recommend this dentist office. Everyone on the staff was incredible. Just a short update, Nellie, at the front desk went above and beyond to find the best solution for my FSA overpayment. She personally called them and received answers. Mikaela was also very helpful. I have to say this is the nicest dentist office I've ever been to!

Fantastic experience: Myrna takes the time to educate you, creates a plan to accomplish the goal and does it all with a smile behind the mask! Appreciate her and the whole team :)

Fantastic experience: Everyone here is awesome, including Myrna, Mikayla, and Dr. Pinney!! They go above and beyond and make going to the dentist enjoyable… thanks everyone!!

Fantastic experience: Leslie and Myrna were great! They made me feel at ease and were very down to earth. Dr Pinney also made me feel comfortable. I am confident that he is taking great care of me. Highly recommend.

Fantastic experience: I’ve been going to Dr. Pinney for several years now. Going to the dentist makes my nervous and Dr. Pinney and Leslie go out of their way to help me throughout the visit. Leslie is personable and her years of experience puts me at ease. Dr. Pinney and Leslie are the Dynamic Duo! Thank you for helping me for all these years!

Fantastic experience: Overall, great experience! Kiara, Mryna, and Dr. Pinney were all very helpful, thorough, and considerate. Highly recommend!

Fantastic experience: My experiences with LMFD have been outstanding. Dr. Pinney and his staff are beyond helpful and very personable. I've been going to them for several years, and the hour drive each way is completely worth it. I highly recommend, and Jeff is amazing! They make visiting the dentist an enjoyable experience

Fantastic experience: A portion of my tooth fell out and they were able to get me in asap as a new patient. Leslie is an absolute doll and I look forward to having them as my new dentist! The staff is absolutely amazing and very friendly! 5 stars for sure! :)

Fantastic experience: I went to Coast Dental and used the Payment Plan option to pay for dentures. The dentures could not be better they look great for great and they do get better everyday. Dr Monica and her staff are absolutely wonderful people and I could not be more pleased. Thank you all!

Fantastic experience: I just had a 5 star experience from start to finish with Lake Mary Family Dentistry. Nellie was very helpful to schedule my appointment and check me in. Dr Pinney, Kiara and Myrna were top notch for my care. I was apprehensive and they both took great care of me, my treatment was timely, rather painless, they were all professional and kind. I highly recommend the practice!

Fantastic experience: Dr. Pinney’s office is great and the staff are wonderful! From start to finish, they make you feel very comfortable. Fantastic customer service! I personally was assessed by Jeff and Leslie and they were very friendly! First impressions are everything! Thank you for the wonderful visit!

Fantastic experience: The entire team at Lake Mary Family Dentistry was an absolute pleasure to work with! Everyone was so kind, welcoming, and incredibly patient, even when I arrived a bit late. Leslie was one of the first people to assist me, and she made a fantastic first impression with her professionalism and warm demeanor. My wife is also a patient at this office and consistently raves about her experiences here. We both truly appreciate the exceptional care and dedication shown by the whole team. Highly recommended!

Fantastic experience: I truly had an excellent experience. Leslie was absolutely amazing!!! Caring and very knowledgeable about what was going on with my teeth. I cannot say enough good things about this dentist

Fantastic experience: I just moved to Florida and I’ve been looking for a dentist and I prefer private practices and I came across Lake Mary Family Dentistry and they were amazing. Scheduling was easy and I walked in and everyone was so welcoming and nice. Kiara was the first person I met with here and she was amazing. Showed me everything and explained everything before I met with Dr. Pinney. She is super nice and I felt so comfortable in her care. Front desk is amazing and so welcoming and Dr. Pinney is such a great dentist and he is really upbeat and funny! I’ve had some traumatic experiences at other dentists but Lake Mary Family Dentistry is amazing and made me feel comfortable the whole time.

Fantastic experience: Kiara and merna did a great job very friendly and made me feel really comfortable!

Fantastic experience: Called the emergency line this weekend, the lady who answered the phone was very nice and walked me through some things I could do at home to relieve the pain until they can get me in on Monday. I am new to the area and will definitely be bringing my family here. Their quick response and compassion is much appreciated.

Negative experience: Our family of five had been loyal patients here for years, but we will never return — solely because of the new front desk receptionist. She is consistently rude, condescending, and refuses to admit mistakes without thinking that proofs are in emails and texts. She once scolded me like a child for cancelling first time ever on the same day due to a hospital emergency, and recently changed my confirmed 10:00 a.m. appointment to 11:00 without informing me — then insisted I was wrong, showed zero accountability. She is so stupid didn’t think that i have proofs in email and text about my appointment time being at 10am. Doctor Penny, your work is excellent, I told you how she behaved last year, and now her consistent attitude is harming your practice. this hire is driving away loyal patients. We’re done.

Fantastic experience: kind treatment with comprehensive plans! leslie and jeff were excellent and made me feel comfortable and well taken care of.

Fantastic experience: This was my first visit here since I moved from Jersey. Staff was very welcoming and friendly. Kiara and Jeff were very clear at explaining all the procedures that were done on my teeth. Dr. Grant was also very welcoming. This is definitely the practice I've been looking for since my move to FL.

Fantastic experience: The people are very kind at this Dentist office! At my first visit I felt very welcomed I got my X Ray the first visit thx to Kiara she made the process go by smooth. Then came the second visit I came for a cleaning and it wasn't as bad as I thought. It felt like time went so fast and before you know it my teeth was cleaned up from all that build up. Thank you so much for the hygienist that cleaned my teeth today! Please forgive me if I didn't get your name but thank you!

Fantastic experience: Kiara and Myrna were both so helpful, polite , kind and very fast and efficient. Would definitely recommend!!

Fantastic experience: Who gives their dentist 5 stars?? Me! I hate the dentist chair but Dr. Pinney & staff makes the best of the worst situation! A special thanks to Kiara who probably has a broken hand from my squeezes!

Fantastic experience: Kiara and Jeff were amazing! Very kind and friendly and were very efficient in the process.

Fantastic experience: Lake Mary Dentistry, hands down the best dentist in the area. Staff is super friendly, I really enjoyed working with Leslie. Very personable and such a great conversationalist. In additional very educational. No matter what the issue is they’re straight forward with expectations and concern. They read off insurance and financial information in the beginning without any guess work. Love the professionalism and care that is always provided here.

Fantastic experience: Leslie and Jeff were super friendly and made my visit comfortable and quick. Definitely recommend!

Fantastic experience: So happy I found my permanent dental office! Mikaela made scheduling and dealing with insurance so easy. Kiara was super sweet and quick, and Myrna was very informative while checking my gum health. Dr. Pinney was great — thorough, kind, and professional. Everyone made me feel comfortable and cared for. Highly recommend!

Fantastic experience: Leslie and Kiara took fabulous care of myself and my family this morning and we are so happy to become new patients here!

Fantastic experience: Came as a new patient- extremely thorough examination including X-rays, up-close pictures of every tooth, and gum assessment. I don’t know that I’ve ever had such a detailed evaluation. I can tell that they care quite a bit about the health of your teeth. Leslie did all of the diagnostic assessment before my cleaning, she was very quick and efficient. I think I have found my new permanent dentist. The 7am appointment times are also so appreciated given my work schedule!

Fantastic experience: Excellent care. Jeff was a thorough hygienist (pain free), and Leslie’s care and expertise put me at ease through the whole experience.

Fantastic experience: I referred to this place by a good friend and I’m happy she referred us. The entire staff was so warm and welcoming. Ms. Leslie (dental assistant) was so kind, helpful, and informative. I really appreciate her. Jeff (dental hygienist) soooo kind and informative. Dr. Penne is the great! I like how he broke everything down for me to understand. I learn a lot today. Last but not least the two young ladies at the front desk have great personalities, and great customer service. Everyone is so friendly and helpful. I really appreciate that.

Negative experience: Total joke of a place. Showed up on time, in pain, with all their outdated handwritten paperwork. They canceled my appointment without ever contacting me, then lied and claimed they “tried.” Staff was rude and clueless. Was also told they took my insurance. Guess what ..they don’t. Complete waste of time. Stay far away from Lake Mary Family Dentistry.

Fantastic experience: We love Lake Mary Family Dentistry. The ladies are all so sweet and helpful. Kiara and Myrna took great care of my son. Myrna was very gentle and very thorough during his deep cleaning.

Fantastic experience: After my longtime dentist retired, I was a bit nervous about finding a new office—but I couldn’t be happier with the experience at Lake Mary Family Dentistry. From the moment I walked in, everything was handled with such efficiency and professionalism. The entire staff was warm, welcoming, and made me feel completely at ease. I want to give a special shout-out to Leslie—she was absolutely awesome! Friendly, knowledgeable, and incredibly kind, she really went above and beyond to make the visit a great one. So glad to have found this place!

Fantastic experience: One of the best dentists I’ve ever been to! Very friendly from the moment you walk in. The front staff are exceptionally polite and positive. Dental staff are patient and helpful and will take their time to explain anything that comes up. A special mention to Jeff and Kiara, the staff responsible for my initial evaluation and cleaning.

Fantastic experience: Kiara and the rest of the staff were absolutely wonderful! I was referred to by another client and I will definitely be referring this office to anyone else who will listen.

Fantastic experience: First time visit was phenomenal! Leslie was very informative and the Doctor Pinney was very proactive when it came to coming up with a plan to get my teeth in better shape!

Fantastic experience: Leslie was thorough, making sure that everything was done correctly in order to ensure my comfort and ease of next appointment.

Fantastic experience: Great first visit today. Leslie was amazing and explained everything to me and really made me feel comfortable during my visit.

Fantastic experience: Mrs. Leslie and Mr. Jeff were extremely helpful and explaining everything I needed to know to get my teeth back on track. I appreciate all the feedback I received to all the questions I gave. Thank you again

Fantastic experience: Very easy to make my first appointment and get set up as a new patient! Everyone was so friendly and helpful. Thank you Kiara for the great experience.

Fantastic experience: I am new to Lake Mary and very happy to have chosen Lake Mary Family Dentistry. Great staff and very thorough processes make me feel like I will be well taken care off. Special thank you to Leslie for making me feel comfortable. Great dentistry experience!

Fantastic experience: Dr. Pinney and Kiara were awesome today! Dr. Pinney gave me a plan for the health of my teeth when I first became his patient. There was no pressure. Today I had a temporary crown placed and as I said, Dr. Penny and Kiara were great! The entire office staff is amazing as well!

Fantastic experience: Leslie was fantastic in Helping keep me calm! The technicians here are great in listening and accommodating dental anxiety! Will be returning

Fantastic experience: I had the pleasure of working with Myrna today. In 40+ years of coming to the dentist I have never been more pleased with my hygienist. She was extremely knowledgeable, caring, and educational. I’m actually looking forward to Coming back to the dentist.

Fantastic experience: Dr. Grant Pinney And his amazing staff treated me like family, it was warm and welcoming. My treatment was handled with care and kindness. This is definitely my new dental office. PS Kiara is a great DA she was great!

Fantastic experience: Leslie and Jeff were great. They took really great care of me and I felt very comfortable and well taken care of.

Fantastic experience: This is the right dentist office hands down! The staff is AMAZING. From the front office ladies to the back! Kiara is a dental assistant, and she is absolutely skillful, patient, and helps the process go smoothly! Dr. Pinney is the best! I would recommend this office to anyone looking for quality dental care all around!

Fantastic experience: Everyone was kind. Leslie was awesome. She kept me informed throughout the entire procedure.

Fantastic experience: I’ve had terrible anxiety for years going to the dentist, which is what kept me away for so long. However, I am so glad I found the team at Lake Mary Family Dentistry! Leslie put me right at ease as did the rest of the team. What a great experience!

Fantastic experience: The office staff are professional and very helpful. It is a busy practice but Leslie and Jeffrey took the time to speak with me and to explain each step of the process with my visit. Nellie at the front desk is the first point of contact and really ensured that my visit would be a positive experience. After meeting with Jeffery, and Leslie, I have to say without hesitation that I would highly recommend this practice to anyone looking to change providers or needing a provider. I am thankful to have found this office.

Fantastic experience: I always dread going to the dentist, but this was a very pleasant experience! Everyone was very nice and thorough. I was even called back at my actual appointment time (which never happened at my last office). Leslie was the sweetest. She made sure I understood everything about my exam, kept me comfortable, and answered all my questions. Highly recommend!

Fantastic experience: I loved my experience with this office ! Mikayla was a great first impression of the office shes so welcoming and joyful ! Leslie was also such a great and cheerful lady.

Fantastic experience: Lake Mary Family Dentistry is my go to for all my dentistry needs. They have an amazing staff and they really know what they’re doing. They make you feel so comfortable! Leslie is amazing! Super knowledgeable and always letting you know what they’re doing to you. I recommend bringing everyone here. They have helped me and my teeth so much!

Fantastic experience: I was thoroughly impressed with every step of the initial diagnostic process with Lake Mary Family Dentistry. The scheduling was very prompt and straightforward and they were able to schedule my husband and I on the same day within the immediate two weeks as new patients. Everyone is so kind and knowledgeable, every step of my care was explained clearly and I appreciate receiving pricing estimates for any recommended procedures ahead of time that were customized to my insurance. Great staff in a convenient location with considerate timing!

Fantastic experience: I’m a new pt to this office and so far, love their service and staff! They explained every step of the visit and their reminders about the appt!!!! Laurie was excellent! Bringing my entire family here! ‘Highly recommending them! Francia C

Fantastic experience: Great service, super thorough! Jeff and Leslie made sure to keep me informed of all that was going on and they and Dr Pinney took the time to explain my issues/options. Highly recommend!

Fantastic experience: Highly recommended! We have been coming for many years. From the moment we walk in and are warmly and quickly greeted by the front desk to the time we leave. Everyone is very friendly and great at what they do! I would love to recognize especially Dr Penny, Leslie and Jeff for their amazing work today!

Fantastic experience: Wonderful experience. The team is very caring and experienced. Recommend for anyone needing dental care. Leslie is amazing!

Fantastic experience: Janet was very realistic with me about my dental care and I appreciate her honesty. It was a good day today even tho I cried because i thought I’d loose the tooth!

Fantastic experience: Expect to be impressed with great customer service! Michaela on the phone and at the front desk, is professional, warm and welcoming. Jynette is the dental tech and she knows how to put you at ease with her beautiful personality, knowledge and professionalism. Jeffrey, the dental hygienist, stepped in too and discussed my gum health and care. I lucked out and booked an appointment with him for the next day for a cleaning. This is the A-Team of dental office support and Dr. Pinney knows it. There’s great energy here and they really care for your well being. It was easy to set an appointment and they are very communicative. So far, it’s five stars for this team!

Fantastic experience: Office staff was extremely kind, helpful and explained things very well. Appointments were easy to make and getting ahold of staff was no problem at all. The doctor was friendly and made sure to look over everything. Super happy with the office. Will be going back with my whole family.

Fantastic experience: I highly recommend them. From the moment we walked in everyone was extremely kind. The office manager that got us checked in was also very kind. I spent the most time with Leslie and she took great care of me. Dr. Pinney was extremely friendly and spends enough time with you to go over your treatment plan.

Fantastic experience: They were funny. Kind people and they kept talking with me through the treatment. Made me feel right at home. Cracked jokes. 10/10 would recommend . Mikaela and Leslie were very nice and know how to keep a conversation going.

Negative experience: After many years, I’m disappointed to rate this office so poorly. Senior employees have left and new staff not properly trained. Office management speaks so loudly, the entire office Will surely hear about your medical conditions, and your path forward. Dr. Grant has not responded to my concerns directly, and I often feel pushed to receive dental care that I’m not currently in need of. This may happen, that may happen, and we need to remove this just in case is not good enough for me. He undermines the customers feedback, and for all these reasons, I will not be seeking his services in the future, and I cannot recommend.

Fantastic experience: Leslie was very helpful. From the start Leslie made sure that I was comfortable and informed as much as possible. Before the block injection on my bottom left jaw she advised me to give clear way so the Doctor could inject without any obstruction for a painless injection. Afterwards Ms. Leslie aided me with my discomfort and took care of me until she was sure that I was sure I was okay. Not only was she exceptional but the whole team from when I entered the office they were very ready to support me and had no issue with any questions. They all maintained a professional attitude while showing care to me the patient. Thank you very much for the fun experience team!

Fantastic experience: Very positive, PATIENT and professional dental office!! Leslie is absolutely the BEST dental technician I have ever encountered. Having many years of experience, she really knows what she's doing. The front office staff is beyond amazing...kind, patient and takes the time to explain everything.

Fantastic experience: Great dentist office. Front desk always lays out what treatments are going to be done when arriving. Jynette Is friendly and makes you feel calm and welcome. Dr. Pinney is good at letting you know what the best steps are toward healthy oral hygiene.

Fantastic experience: Jynette was absolutely fantastic! She took the time to explain everything to me and was incredibly nice and personable. Definitely recommended coming here as everyone is so kind.