Prime Dental Care

77 Tamarack Cir, 08558, Princeton

Welcome to Prime Dental Care, where your oral health and smile are our top priorities. Our team of dentists in Princeton, New Jersey, is dedicated to providing high-quality dental care in a friendly and welcoming environment. From general dentistry to advanced cosmetic treatments, we offer a wide range of services tailored to meet the needs of patients of all ages.

At Prime Dental Care, we understand the importance of a healthy and confident smile. We specialize in various treatments, including cosmetic dentistry, dental implants, and orthodontics among others. Our dentists utilize cutting-edge technology to ensure precise and effective procedures, such as CEREC for same-day crowns and digital scanning.

Additionally, we care about our patients' comfort, which is why we offer sedation options to ensure a relaxing experience. If you're looking for a trusted dentist in the Princeton community, don't hesitate to contact us to schedule your appointment and start your journey towards a healthier, brighter smile.

Opening hours

  • sunday: (closed)
  • monday: 9h-18h
  • tuesday: (closed)
  • wednesday: 9h-16h
  • thursday: 9h-17h
  • friday: (closed)
  • saturday: 9h-13h

Photos of Prime Dental Care

Prime Dental Care

Services and Treatments

Dental Implants
Dental Emergencies
Pediatric Dentists
Teeth Whitening

Prime Dental Care: Reviews

4.7/5 (299 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,7 out of 5 from 299 reviews

Kelly Wetter Published on Google

Fantastic experience: It’s always a great experience bringing my mom here. She’s elderly and everyone treats her with kindness and respect.

Prime Dental Care
Prime Dental Care

Thank you for your 5-star review!

Steve G Published on Google

Fantastic experience: Just awesome - I have an acute fear of dentists dating back to my childhood and they made today pain-stress free/full explanations/sympathetic to my fears/etc - really really good and strongly recommend Dr Ma, Melissa, Sara, Dana and the entire team. And I just went back for my follow up and the entire team did a great job once again - I can’t stress this enough - GO HERE - they are wicked nice/patient/kind and do great dental work !! Thx again team…..

Prime Dental Care
Prime Dental Care

Thank you so much for your kind words, Steve! We are glad we could provide you with thorough explanations in a stress and pain free environment as we went over your treatment plan and options. We all look forward to seeing you at your next appointment! :)

Carlton Hemmings Published on Google

Fantastic experience: My visit to Prime Dental Care today was a pleasure, everyone was courteous as usual. I was very satisfied with the service of Dr. Ma and staff.

Prime Dental Care
Prime Dental Care

Thank you so much for your 5 star review! We are glad your visit was pleasant and we look forward to seeing you at your next appointment!

Peter Weisner Published on Google

Fantastic experience: I had TMJ pain. I went here for an evaluation and consult. Everything about the office and my experience was high quality. The owner of this dental practice is Dr. Ma and she provided all of the evaluation and services on my visit. She has very high dental credentials. The x-rays showed my TMJ joint and the problem. I was given a complete explanation of the problem and the treatments to correct it. I learned a lot about my TMJ problem. The cost was reasonable for x-rays and the consult visit. My dental insurance covered part of this cost. If a person wants to know their out-of-pocket expense before going to this office, I expect they can ask about it. Before this visit I did not know anything about the TMJ joint. Now I understand it and I have options for treatment and I know the cost ahead.

Hector Rodriguez Published on Google

Fantastic experience: Everyone made me feel very welcome. Comfortable, and the level of service was elite. I highly recommend this dentist office

Prime Dental Care
Prime Dental Care

Thank you so much for your kind review! We are happy to be your dental home and look forward to seeing you at your next visit :)

Jason Ellison Published on Google

Fantastic experience: Air polish plus a cleaning with Kate was amazing as usual. Thank you.

Prime Dental Care
Prime Dental Care

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. Thank you Jason!

T. K. Published on Google

Fantastic experience: Patient, caring and very professional. They go out of their way to make you a comfortable as possible. And the staff is top notch

Prime Dental Care
Prime Dental Care

Thank you so much for your review! We are glad we were able to make you comfortable during your visit and appreciate your vote of confidence in our practice. We look forward to seeing you again in the future!

KL Published on Google

Fantastic experience: I can’t recommend Dr. Ma highly enough. She handled my Invisalign treatment with exceptional skill, care, and attention to detail from start to finish. The entire process was incredibly smooth and well-managed—every step was clearly explained, and I always felt confident that I was in expert hands. Dr. Ma is not only highly knowledgeable but also meticulous and patient. She took the time to make sure everything was progressing perfectly, made thoughtful adjustments when needed, and never rushed appointments. My treatment felt truly customized rather than cookie-cutter. The results exceeded my expectations, and the experience itself was stress-free and seamless. If you’re considering Invisalign or orthodontic work and want a doctor who is thorough, precise, and genuinely skilled, Dr. Ma is outstanding. I would trust her again without hesitation.

Prime Dental Care
Prime Dental Care

Thank you very much for your review! We are so happy to help you achieve the smile you always wanted! Thanks a lot for your trust through the whole journey! ❤️

Peter Arvay Published on Google

Fantastic experience: Great staff, timely and very knowledgeable. They really care about their patients.

Prime Dental Care
Prime Dental Care

Thank you for the five star review! We really appreciate it!

Kay Katana Published on Google

Fantastic experience: Dr. Ma Took me in on New Years Eve. On an emergency. Diagnosed The Problem and set up a date for the Procedure. in the mean time gave me Anti-biotics to Calm the Tooth Down. Great Practice. I went for a Consultation a Few Years ago. Should Have Chosen this Practice as my Primary Dental Care. i chose someone else and wasted my money. So Now I will Stay with Prime Dental. I think it will Work out Fine. Especially since I don't Have Insurance and they offer an "in House" Plan of Their Own.

Prime Dental Care
Prime Dental Care

Thank you very much for your trust!

yve Published on Google

Fantastic experience: After moving to the neighborhood, I had been looking for a dentist I could see long-term. I visited few dental offices, but none of them felt ideal. Each had its own pros and cons, yet none provided truly comprehensive care that I was looking for—until I found Dr. Ma at Prime Dental Care. For the first time, I learned many essential things, such as the detailed coverage of my dental insurance, how periodontal issues should be treated and maintained, which treatments are the current priorities, what future treatments may be needed, and why each step is necessary. Dr. Ma explained clearly how my dental insurance could help, and she also helped me develop a well-organized plan for long-term treatment and prevention. In particular, I had a small gap between my teeth that had existed since my teenage years, and Dr. Ma was able to perfectly close it while doing my dental filling. I am truly impressed by her professionalism and attention to detail. I highly recommend Prime Dental Care.

Prime Dental Care
Prime Dental Care

Thank you very much for your kind words! We are happy to help you smile more brightly!

Natalya Miller Published on Google

Fantastic experience: Excellent care and service by all the staff and dentist!!

Prime Dental Care
Prime Dental Care

Thank you very much for your kind review! ❤️

Anita Zeng Published on Google

Fantastic experience: Very nice place and attentive patient care!

Prime Dental Care
Prime Dental Care

Thank you very much for your review! ❤️

MC B Published on Google

Fantastic experience: Dr. Ma is a great dentist and told me no worries about my Invisalign tray for this week. I’m grateful there were no issues.

Prime Dental Care
Prime Dental Care

Thank you so much for your 5 star review! We're so glad we could take care of your cavities and remove the stains on your teeth with no pain! We are happy to be your dental home and look forward to seeing you again!

Leo Rodriguez Published on Google

Fantastic experience: Great experience at this place always. Everyone is very nice and knowledgeable

Prime Dental Care
Prime Dental Care

Thank you for your trust as always!

Justin Zhu Published on Google

Fantastic experience: Dr. Ma handled my dental implants with care and precision! Excellent experience overall.

Prime Dental Care
Prime Dental Care

Thank you! We are glad to get your smile restored to the best possible result!

Ruth Walsh Published on Google

Fantastic experience: What a beautiful office and wonderful staff. Dr. Ma, her assistant Sue (my support person), hygienist Kate and Melissa at the front desk are all not only extremely professional and efficient but also warm and kind. Who would think that going to the dentist could be a pleasant experience! I appreciate the entire staff at Prime Dental Care.

Prime Dental Care
Prime Dental Care

Thank you very much for your kind words! ❤️

Mamta Neb Published on Google

Fantastic experience: Exceptional care and hospitality! I've been coming to Prime dental for over 9 years, and every experience has been outstanding. The team takes incredible care to ensure comfort and minimize sensitivity, all while delivering top-notch service. Their attention to detail and gentle approach make even the most complex procedures feel seamless. I'm grateful for the trust and confidence I've built with them over the years. Highly recommend!!

Prime Dental Care
Prime Dental Care

Thank you for the amazing review! We look forward to continuing to take care of you for the years to come. :)

Jean Claude Michel Published on Google

Fantastic experience: Prime Dental!! I’ve been a patient at Dr. Ma’s dental office for over 11 years, and I truly can’t say enough good things about the level of care and professionalism I’ve consistently received. Dr. Ma is not only an incredibly skilled and knowledgeable dentist but also one who genuinely cares about his patients’ well-being. Whether it’s a routine cleaning or a more complex procedure, he always takes the time to explain everything clearly and ensures I’m comfortable every step of the way. The staff is equally amazing—friendly, attentive, and always willing to go the extra mile. I want to give a special shout-out to Calandra at the front desk. She is truly the heart of the office—welcoming, organized, and always so kind. From scheduling to handling insurance questions, she makes the entire process seamless and stress-free. After more than a decade as a patient, I can confidently say that Dr. Ma and his team set the gold standard for dental care. If you’re looking for a dental office that combines top-notch expertise with genuine compassion, this is the place.

Prime Dental Care
Prime Dental Care

Thank you very much for your detailed review! We are honored to be your dental home for the past decade!

Brian Francis Published on Google

Fantastic experience: Dr. Ma and her team always brings a joyful dental experience. She's very gentle and thorough with my entire family.

Prime Dental Care
Prime Dental Care

Thank you very much for your trust!

Gene Maddalena Published on Google

Fantastic experience: Great office!! Highly recommended. Took great care of me , and were very gentle and explained everything

Prime Dental Care
Prime Dental Care

Thank you very much for your kind review! ❤️

Zeeko Published on Google

Fantastic experience: Calandra is a great person to talk to at this dentist. She is very kind and funny. 100% recommend.

Prime Dental Care
Prime Dental Care

Thanks a lot!

Jay Tiwari Published on Google

Fantastic experience: I regularly visit this place for routine checkup and cleaning and my experience is always wonderful. Kate is one of the best hygienists I’ve had. Very friendly and easy to communicate with. She is very thorough with the cleaning process. Will recommend this place to anyone.

Prime Dental Care
Prime Dental Care

Thank you so much for your kind recommendation! We are happy to be your dental home and look forward to seeing you at your future appointments

Kasey Robinson Published on Google

Fantastic experience: The ladies up front were very nice and helpful during my time there. And the doctor she was excellent with me and very patient. She also told gave me some good advice on how to stay on top of small dental issues I might have

Prime Dental Care
Prime Dental Care

Thank you so much for your kind statements about our staff! We are happy you chose us to be your dental home and we look forward to taking care of you in the future as well

Chad Francis Published on Google

Fantastic experience: I had an amazing experience at Prime Dental! From the moment I walked in, Calandra, the receptionist, made me feel welcomed with her warm and friendly demeanor. She was efficient, helpful, and truly set the tone for a great visit. Dr. Doris, the dentist, was just as wonderful. She has such a gentle touch and a friendly personality, making my appointment comfortable and stress-free. It's rare to find a team so dedicated to providing top-notch care with such kindness. I highly recommend Prime Dental to anyone looking for excellent service and a caring, professional team!!!

Prime Dental Care
Prime Dental Care

Thank you so much for your kind words! We're so happy that Calandra and Doris made your visit comfortable and stress-free, and we look forward to seeing you again in the future!

Max L Published on Google

Fantastic experience: Great dentist. Very impressive amount of training certificates. Full trust in the highest degree of professional dental care

Prime Dental Care
Prime Dental Care

Thank you! Dr. Ma has always been a firm believer in staying up-to-date with the latest techniques and technology so that she can provide the best care for our patients. We are glad to have earned your trust and look forward to seeing you again in the future!

Michael Ruzhansky Published on Google

Fantastic experience: Posting a quick follow up review. I am finally embarking on an ortho journey for myself. The process should take about 8-9 months. These procedures have certainly changed even in a few years since my children were ortho patients. Much more technology driven and consequently more precise and less invasive.

Prime Dental Care
Prime Dental Care

Thank you for your continued trust with your family's dental health. We look forward to serving you for years to come :)

john jands Published on Google

Fantastic experience: Amazing team! Very professional! Special thanks to Calandra!

Prime Dental Care
Prime Dental Care

Thank you so much for your 5 star review! We're happy to be your dental home and look forward to seeing you again

Alex Coronado Published on Google

Fantastic experience: Great place wonderful people, definitely recommend

Prime Dental Care
Prime Dental Care

Thank you much!

GJD Published on Google

Fantastic experience: A professional, skilled, top notch practice using state of the art technology in a relaxing zen-like environment. Cannot recommend them more highly. Dr. Lee and Dr. Ma are perfectionists. Every person I met in the office was courteous, friendly and professional. They really took the time necessary to do everything right – and as a new patient made me feel comfortable. Great dental experience! A special shout out to receptionist Calandra and her welcoming bright smile always nice to see!

Prime Dental Care
Prime Dental Care

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

Jonathan Kasler Published on Google

Fantastic experience: They are always professional and punctual. Been coming here for years and have nothing but good things to say.

Prime Dental Care
Prime Dental Care

Thank you so much for your kind words! We are happy to be your dental family and look forward to seeing you at your next visit

Alexander Babych Published on Google

Fantastic experience: We are very happy to find this dental office. Prime dental has outstanding staff and doctors, Calendar and Kate were amazing. The office has modern equipment. My 12 year old son had a great experience. Highly recommend.

Prime Dental Care
Prime Dental Care

Thank you for sharing your positive experience! We're so glad to hear that you and your son felt comfortable with our team. Calandra, Kate, and the entire staff are dedicated to providing excellent care, and it's great to know you were impressed with our modern equipment as well. We appreciate your recommendation and look forward to serving you again in the future!

Irina Grushin Published on Google

Fantastic experience: Friendly front desk, Calandra is sooo sweet and helpful to schedule appts, dental hygienist Kate does great job with kids and adults, our doctor is awesome orthodontist, both of my kids got braces and have wonderful results. Highly recommend this place

Prime Dental Care
Prime Dental Care

Thank you so much for your kind words! We are happy to be your dental home and look forward to seeing you and your family again soon :)

Wayne Li Published on Google

Fantastic experience: Sara did a nice cleaning work and explained everything in detail. The two young ladies at the front desk, Kate and Calandra, are very friendly taking a good care of my paperwork and scheduling .

Prime Dental Care
Prime Dental Care

Thank you very much for your kind review! We appreciate it!

Ann Li Published on Google

Positive experience: The cleaning service is fine. But I am not happy with their high-pressure sales tactic. I walked out with almost $1000 additional charge for doing a few fillings. Worse yet, the price they charged was higher than what the doctor quoted! They also tried to convince me to do wisdom tooth extraction and deep cleaning, even though I don’t have any concerns. I think these are “nice to have” preventive procedures. But they/the doctor make you feel bad if you don’t do them. Now, I truly feel bad for falling for it!

Craig Battle Published on Google

Fantastic experience: I always have a great experience at Prime Dental. There is highly professional service and I am always taken care of by my special favorite, Calandra.

Prime Dental Care
Prime Dental Care

Thank you so much for your kind words! We're thrilled to hear that you always have a great experience at our office and it wonderful to know that Calandra has made such a positive impact on your visits. We look forward to continuing to provide you with excellent care!

David Foglesong Published on Google

Fantastic experience: Dr. Ma is the best! The day after I chipped a tooth, she resolved the whole problem in one sitting, including a painless root canal and a perfect crown placement. That allowed me to keep my plans to take my son to the west coast to be with family for the holidays. She is a caring and dedicated professional, and a really nice person.

Prime Dental Care
Prime Dental Care

Thank you so much for your kind words! It was wonderful meeting you and we are glad that you are now able to keep your plans with your family this holiday season.

Gautam Gujral Published on Google

Fantastic experience: A very good dental practice that uses the most up to date equipment and techniques. Caring people who work there and Dr.Ma is the best - in terms of analysis, dexterity and medical knowledge. So lucky to be close to this dental practice.

Prime Dental Care
Prime Dental Care

Thank you for your recognition and your 5-star review! We appreciate it!

George Feng Published on Google

Fantastic experience: The best practice in Princeton area. Very professional and kind staff.Highly recommended. AAA++++++++++.Thank you so much!

Prime Dental Care
Prime Dental Care

Thank you so much for you kind words! We are happy to be your dental home!

Xiaolu Ye Published on Google

Fantastic experience: Had a wonderful experience with my latest visit to the office. I had my regular routine cleaning done by Kate. She is one of the best hygienists I’ve had. Very friendly and easy to communicate with. She is very thorough with the cleaning process. Her hand is so gentle that I didn’t feel much uncomfortableness at all. I also had fillings done by Dr. Li. He was very professional. Clearly explained the reason why I need to do the filling. The process was very smooth and painless. I couldn’t tell the filling from the real tooth at all.

Prime Dental Care
Prime Dental Care

Thank you!! We can’t wait to see you again soon!

Jade Atkins Published on Google

Negative experience: The front desk receptionists don’t offer to give you an itemized receipt for what you’re paying for, I had to ask for one. When I reviewed the invoice, I noticed that I was charged $141 for previous broken appointments. At the time my credit card was taken from me, I feel that I should have been informed of this, but I wasn’t. If I had been, I would have explained that the last time I needed to reschedule (which was 24 hours in advance), no one alerted me that I was going to be charged a fee. I feel scammed. Which I didn’t expect from a place in a nicer area, of which I’ve been a long time client.

Prime Dental Care
Prime Dental Care

Thank you for giving us feedback! We appreciate you being a long time client. Please give a call so we can see how to help you on this! ❤️

Mila Kazlouski Published on Google

Fantastic experience: Being going to Dr. Ma’s office for years. Dr. Ma is a highly professional dentist. She's amazing at what she does, and I'd highly recommend her to anyone with complicated dental issues. Kate, my hygienist, is also fantastic. She works efficiently without rushing like she has some kind of magic touch, super gentle and takes her time to make sure everything is perfect. All the team is always friendly and helpful! I always recommend this place to my friends who is looking for a new dentist or orthodontist for their families.

Prime Dental Care
Prime Dental Care

Thank you so much for your kind words!

Neeta Patel Published on Google

Positive experience: My hygienist, Kate, is wonderful. She explains as she cleans my teeth. She is friendly and approachable. Thank you Kate!

Prime Dental Care
Prime Dental Care

We are glad that you like our beloved hygienist Kate too! Thank you for your review.

Bing Lu Published on Google

Fantastic experience: Equipments are great, doctor Ma and staffs are professional. Got my root canal treatment and crown done in one visit.

Prime Dental Care
Prime Dental Care

We are very happy to get to know you and help you achieve your dental health! Thank you for the five star review!

Richmond Ugorji Published on Google

Fantastic experience: I went in on Monday the 9th of September, 2024 for a broken tooth and a deep cleaning. I can unequivocally say it was my best experience at a dentists office. Anela was a consummate professional and a delight to work with. She was like an artist with those tools, and ever so gentle. Dr. Ma is always gentle and very patient. She always explains things thoroughly. All in all it was a very satisfying visit to the dentist. A little pricey, but with their in-house insurance and Care Credit it's bearable, and you can't beat the services and the welcoming ambience of the office. 5 stars all day.

Prime Dental Care
Prime Dental Care

Thank you very much for your five star review! We are honored to be your dental home!

Corbett Shwom Published on Google

Fantastic experience: I had a wonderful experience at this dental practice. From the moment you walk in, Calandra provides a warm and comforting welcome, making scheduling and insurance a breeze to understand. Kate, the dental hygienist, is incredibly knowledgeable and skilled, turning a typically stressful dentist visit into a positive experience. Both Calandra and Kate communicate clearly and ensure you feel taken care of every step of the way. I highly recommend trusting all your dental needs to this practice!

Prime Dental Care
Prime Dental Care

Thank you for your kind words! We appreciate it very much! ❤️

X W Published on Google

Fantastic experience: Dr Ma is our family dentist for over a decade . She is very nice and highly skilled. The nurses and staff members are great. Ms Calandra is the best.

Prime Dental Care
Prime Dental Care

Thank you very much for your five star review! We are honored to be your family dental home!

Monty L Published on Google

Fantastic experience: Amazing staff and service! Highly recommend to anybody looking for dental care. Thank you Prime Dental!

Prime Dental Care
Prime Dental Care

Thank you for your review! We appreciate it much! ❤️

Hui Li Published on Google

Fantastic experience: This office is a great office, Angela is a very nice hygienist.

Prime Dental Care
Prime Dental Care

Thank you so much for your kind review!

Gabriel Cocos Published on Google

Fantastic experience: Everyone was nice, Angela cleaned my teeth

Prime Dental Care
Prime Dental Care

Thank you for your five star review! We are honored to be your dental home!

Madelaine Shpak Published on Google

Fantastic experience: Anela was the best for my dental cleaning and I am not an easy patient! I already booked my next cleaning with her! Very gentle touch!

Prime Dental Care
Prime Dental Care

Thank you very much for your kind review! We are happy that Anela took care of your needs in her gentle hands! ❤️

Adam Leicht Published on Google

Fantastic experience: Calandra was very friendly at the front desk and quick in getting me scheduled. The staff handling my procedures were thorough and friendly. Will be back!

Prime Dental Care
Prime Dental Care

Thank you for your five star review! We really appreciate it!

Bushra Shahab Published on Google

Fantastic experience: Felt welcomed and really acknowledged. Loved the presence of Calandra in the office, she is so helpful and kind. Her care is very evident & refreshing even after a treatment. Want to thank Kate, she is so perfectionist & always has a guidelines ready for us. Thank you Kate & Calandra for making my day great.

Prime Dental Care
Prime Dental Care

Thank you very much for your kind review! We really appreciate it!

Graham Published on Google

Fantastic experience: Great place! Dr. Ma And also Lauren at the front desk were extremely friendly and helpful during my visit. Dr. Ma took her time explaining the care i need moving forward and different options for wisdom teeth surgery. Lauren sat with me for a long time to explain the insurance process and went out of her way to explore different options for paying for care/surgery that i need.

Prime Dental Care
Prime Dental Care

Thank you for your review! It is our pleasure to get to know you and help you achieve your health!

Anthony Catena Published on Google

Fantastic experience: Couldn’t have had a more pleasant experience. Very warm and welcoming staff and terrific doctors. Would recommend this practice to anyone.

Prime Dental Care
Prime Dental Care

Thank you very much for your five star review! We are honored to be your dental home!

Tony Published on Google

Fantastic experience: I had an amazing experience at Prime Dental Care. Dr. Li, Calandra, and Kailea are super friendly and fun to hang out with. Would definitely recommend this place to anyone looking for dental care.

Prime Dental Care
Prime Dental Care

Thank you very much for your five star review! We appreciate your kind words! ❤️

sabrina manzo Published on Google

Fantastic experience: Great customer service provided by calandra!!! She booked my appointment right away and everything was perfect coming back for a root canal

Prime Dental Care
Prime Dental Care

Thank you for giving us a five star review! We are very happy to help you in timely fashion! ❤️

Jaydin Diaz Published on Google

Fantastic experience: Kailea, Calandra, Lauren great people to be around

Prime Dental Care
Prime Dental Care

Thank you for giving us a five star review!

Marie Zamanis Published on Google

Fantastic experience: The staff and doctors are extremely nice and attentive. A special shoutout to Calandra at the front desk! She is incredibly welcoming, energetic, and super helpful when it comes to scheduling appointments. Her friendly demeanor made the entire process smooth and enjoyable. I also want to mention my hygienist, Kate. She is exceptionally nice and gentle, making my visits comfortable and stress-free. Highly recommend this place! ---

Prime Dental Care
Prime Dental Care

Thank you for giving us a five star review! We really appreciate it!

Nannan C Published on Google

Negative experience: A year ago, I wanted to get orthodontic treatment and consulted with three clinics. I confirmed that all the consultations were free of charge. Ultimately, I didn't choose this clinic because I felt the dentist was unprofessional. There was no professional evaluation, and they kept urging me to start the treatment while offering a price higher than the market rate. A year later, the clinic called me, saying that the insurance company didn't pay them and that I needed to cover the consultation fee of 150. But your consultations were supposed to be free. Why are you asking me for money? The other two clinics didn't charge anything either. This clinic keeps sending me emails and calling me, disrupting my life. Be cautious with this clinic. Based on the descriptions and name, they couldn't find me. It shows how many similar scams they have. Just received your email yesterday.

Prime Dental Care
Prime Dental Care

Hi Nannan: Thanks for uploading a photo. i think the letter is self explanatory. The insurance check was sent to you. We can easily help you resolve this if you call us. Wish you all the best!

Tai Chen Published on Google

Fantastic experience: I have been a patient for years. Best dentist group I have had!

Prime Dental Care
Prime Dental Care

Thank you very much for your trust!

Susan Chamberlain Published on Google

Fantastic experience: They did a wonderful job, cleaning my teeth, and explained where the trouble spots were. The hygienist was very knowledgeable, and the support staff at the front desk were extremely helpful and kind. When I had one of my fillings replaced today, the massage chair and soothing music made the experience less stressful than usual. No pain at all. I would highly recommend this practice!

Prime Dental Care
Prime Dental Care

We are very happy to get to know you and meet your needs! Glad to be your dental home from now on to keep you healthy!

Brian P Published on Google

Fantastic experience: Have been a patient here for some time. Consistently receive excellent care. Dr. Ma and her staff are amongst the best I’ve ever experienced in dental care and I feel fortunate to have found such an exceptional practice.

Prime Dental Care
Prime Dental Care

Thank you for your sweet review! We are honored to be your dental home!

Miso Potstickers Published on Google

Fantastic experience: I have a major girl crush on Dr. Ma. She fixed my TMJ issue and all my dental problems have been fixed without a problem so far. On top of that, I judge the competency of a medical professional by how well they answer questions and Dr. Ma always satisfactorily answers to my unarticulated questions

Prime Dental Care
Prime Dental Care

Thank you for your feedback! We are so happy to help you solve the TMJ issue! Any time you have any questions at all, Dr. Ma and our team will try our best to address your concerns! We are honored to be your dental provider team! BTW, Dr Ma is flattered with the girl crush!

Mustafa Reza Published on Google

Negative experience: Very unethical practice . My tooth got cracked after the deep cleaning services. The doctor was winging it and on top of it , they sent me a surprised bill . Don’t go to that practice unless you have a written signed bill from the practice . Otherwise , they will send you a surprise bill. The doctor wasn’t all that , I went there for an evaluation and second opinion and she seems confused.

Prime Dental Care
Prime Dental Care

Thank you for giving us feedback. We encourage regular cleaning and check up to be on top of your dental health. For billing issues, please give our office a call to discuss. We provide full treatment plan with cost breakdowns based on insurance benefit details. These are usually discussed in length with options of payment plans before treatment is scheduled. Occasionally insurance company may decide to send check directly to customers which will induce more bills.

hui zhai Published on Google

Negative experience: I know Mr. Ben, he is a humble and kind man of integrity. I have known for quite some time that he had dental discomfort and facial allergies. I hope the doctor can help Mr. Ben to relieve his trouble and pain as soon as possible! Cherish the reputation of the clinic

Prime Dental Care
Prime Dental Care

Thank you for reviewing us, but you are not our customer. If your friend has dental problems and needs help, please ask him to call our office directly. We will definitely try to help him out.

Andy zhao Published on Google

Fantastic experience: Excellent doctor Ma and her teams. My son got the best treatment from them. I greatly appreciate it.

Prime Dental Care
Prime Dental Care

Thank you for your trust and good word! It is our pleasure to be your family dentist!

Gloria Soto Published on Google

Fantastic experience: PRIME DENTAL CARE The dental hygienist did a thorough job cleaning my teeth and provided helpful tips for maintaining good oral hygiene. The dental staff was professional and efficient. Thanks

Prime Dental Care
Prime Dental Care

Thank you so much for taking the time to acknowledge our amazing team! We look forward to continue taking care of your dental health.

Robin Published on Google

Fantastic experience: Dr Ma and everyone in the office are by far the most up-to-date, professional, and kind dental professionals I have ever encountered. I have had some serious issues with my teeth and I don't know what I would have done without Dr Ma and crew! They are the best. Love that they have a 3-D printer and make all the crowns on site - one visit! Amazing.

Prime Dental Care
Prime Dental Care

So glad to hear! Thank you!

hith govindan Published on Google

Fantastic experience: My son who is autistic was cared very well. Great experience for him.

Prime Dental Care
Prime Dental Care

Thank you so much for sharing your experience, we can't wait to see him again soon!

Jay Joshi Published on Google

Fantastic experience: Starting from reception to the assistant to the doctors they are so amazing. I have major dental anxiety and they were above and beyond sweet and nice to me. I have come back after a root canal and I can go for a run I feel that good and comfortable with them. They rock! They are awesome- I highly recommend this place ♥️

Prime Dental Care
Prime Dental Care

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

Alternative Email Published on Google

Fantastic experience: I have a lot of work done and they have a very professional and competent team!

Prime Dental Care
Prime Dental Care

Hi! Thank you for your review! We are so happy your experiance here met your expectations and more:)

Herman Sanchez Published on Google

Fantastic experience: First visit to a dentist in a long time. Everyone was very friendly and seemed super knowledgeable. Bent over backwards to make sure I understood everything. Thanks!

Prime Dental Care
Prime Dental Care

We are grateful that you took the time out to leave us a 5 star review. Thank you!

Leticia Williams Published on Google

Fantastic experience: Best Dental experience ever. These folks are clear concise and to the point when it comes to Dental Care. I came in their office with such pain. They did not let me leave until I and my Dental issue were resolved. The Dentist, Dental Hygenist and the staff were incredible. I have never received such good care. You know on a Saturday you cannot find emergent care. I had a situation that could not wait. They took care of me. Thank, you for your attentiveness and making me feel comfortable. I highly recommend this office for your Dental experience.

Prime Dental Care
Prime Dental Care

Thank you very much for your comments! We are glad to be able to help you in your emergency situation! Prevention is the best treatment. Please consider us as your dental home from now on so we can work together to keep you healthy and smile confidently!

Frank Hoffmann Published on Google

Fantastic experience: Dr Ma has been my dentist for years now. This is the friendliest and most competent dentist practice I’ve experienced. The staff is very friendly, appointments happen on time and everybody shows that they care a great deal for making their patients feel at ease - even nervous and scared people like me.

Prime Dental Care
Prime Dental Care

Thank you for your kind words! We are so happy to be your dental family and look forward to taking care of you for many years to come!

jerome walker Published on Google

Fantastic experience: My experience at prime Dental with my hygienist has been a very nice experience out maybe 12 dentist over my lifetime it has been the best thank you I appreciate the friendly and professional service.

Prime Dental Care
Prime Dental Care

Thank you for sharing your experience with us! We look forward to continuing to care for your dental health! :)

Ruzhansky R Published on Google

Fantastic experience: So lucky to find this dental practice which I have now been attending for more than ten years. I have always found them to be excellent with both dentistry and dental hygiene. The Practice is extremely well run and I rate them very highly indeed. I would not go anywhere else. Dr. Ma and her team are amazing. Our entire family goes to Dr. Ma and we all love her. I would greatly recommend Dr. Ma and Dr. Lee as true professionals and caring doctors, who use the latest technologies in Dentistry. Irene Ruzhansky..

Prime Dental Care
Prime Dental Care

Thank you for your 5-star review! We are so happy to provide quality dentistry to your family and our community for all these years! :)

Ritu Bhardwaj Published on Google

Fantastic experience: It had been a gratifying experience with Dr. Ma. Her attention to detail, understanding and explaining underlying cause of the problem, skills at performing the procedure, prioritizing, and coming up with a plan, answering all the queries, giving treatment options, and taking the time and effort has been amazing and their treatment has been extremely effective in restoring our family's dental health. They are on top in adapting latest technologies, techniques, trends, and each visit has been very comfortable and effective. Their practice keeps on investing in latest equipment so one can, in one sitting get a root canal and permanent crown done, absolutely without any pain or discomfort. It has been over 8 years since I first came here, and I rate them way above any other dental practice that I have ever visited before.

Prime Dental Care
Prime Dental Care

We appreciate you sharing your experience! We look forward to continuing to care for your dental needs.

Frank DeGennaro Published on Google

Fantastic experience: By far the best experience I’ve had with a dentist. Everyone there has gone above and beyond to make me feel comfortable (They listened when I said I have a terrible history with dentists.) Everything has been completely pain free and they take the time to explain everything as they do it.

Stacy Suarez Published on Google

Fantastic experience: Excellent experience! The best cleaning I’ve ever had in my life. The staff is great, clean atmosphere, didn’t have to wait. Highly recommend!!

Prime Dental Care
Prime Dental Care

Thank you for sharing your experience!

L Y Published on Google

Fantastic experience: Kate is the best hygienist we have had. We used nearly 10 different dentists, and Kate is the most thorough and informative hygienist. She is very good with kids too that our four-year-old looks forward to dentist appt because of her.

Prime Dental Care
Prime Dental Care

Thank you for the feedback!

Anonymous User Published on Google

Negative experience: I feel obligated to write this review and share the negative experience we had with this clinic for two family members of mine. The first experience is for my daughter. Before the treatment, the feedback we received from all other doctors was to pull out four teeth due to the crowded space on her jaw. Dr. Ma from this clinic was the only one promised she could do without teeth extraction. One theory she had to support this was, based on the X-ray, my daughter would never have wisdom teeth so would not cause further pressure to the current teeth (this turned out to be a lie as I explain later). As worried parents who wanted the kid to go through as little pain as possible, we happily chose this clinic even though we paid more than the quote we got from any other clinics. Two years later, my daughter finished her treatment. Yes, the teeth were aligned, but the problem was they were all angled outwards because of the lack of space. After an ideal orthodontics treatment, there are two targets: 1) the angle between the upper teeth and a line in the forehead should be 90 degrees; 2) the angle between the lower teeth and a line in the chin should be 90 degrees as well. For my daughter, they were 110 degrees and 103 degrees respectively!! Another issue is that the upper and lower teeth did not bite properly. What does it mean? It means we spend all the two years and the five or six thousand dollars for nothing. We either have to live with it and regret for the rest of our life or spend a few thousand dollars more and go through the process again (with teeth extraction)!! In addition, Dr. Ma's claim that she would not get wisdom teeth was proven to be completely bogus as all the four wisdom teeth were clearly visible from an X-ray we took recently!! We finally decided to switch her to another orthodontist and fix her treatment. The quality of service and level of professionalism from the new doctor is day and night difference from this clinic. Another experience is for my wife. Long story short, it is another complete waste of six thousand dollars and two years with minimum service from the doctor. To summarize, I sincerely suggest people stay away from this clinic and Dr. Ma for the following reasons: 1. Questionable ethics and professionalism 2. Qualification: I seriously doubt the doctor's qualification and capabilities for the issues I mentioned earlier. 3. Expensive: my current doctor charge two thousand dollars less but provides way better services. 4. Availability: office hours are limited and the doctor seems to be constantly on vacation with no backup 5. Long waiting time: it easily takes 40+ minutes in the waiting room even with appointment

Prime Dental Care
Prime Dental Care

We are sorry to hear this. Would you mind if we contacted you to discuss further?

valerie Damato Published on Google

Fantastic experience: I love coming here. The front office staff is amazing. They are all so knowledgeable about, well everything. I joke around w the staff too. You can tell they really enjoy their line of work, they are always happy and smiling when I visit. I will never go to another place while prime dental care is still around! Absolutely the best!

Prime Dental Care
Prime Dental Care

Thank you for the 5-star review!

Kevin Published on Google

Negative experience: For your own sanity and health, DO AVOID THIS PLACE AND "DENTIST" MA! This place does not treat your teeth, they treat your dental insurance. My first visit to this place, they didn't do any treatment using the excuse that "there is not enough time". They asked me to go there again, I was kept waiting outside for over an hour, and you know what, they examined my teeth again and charged even higher for doing nothing. They then asked me to go there a 3rd time. Long story short, I NEVER WENT TO THAT PLACE! I went to a different dentist, my problem was solved at the 1st visit.

Prime Dental Care
Prime Dental Care

We are sorry to hear that you had an unpleasant experience with us. Would you mind if we called you to find out more?

Frank Li Published on Google

Negative experience: My experience with Dr Ma I intend to see a doctor for tooth implant and one that can speak Chinese. I looked through internet and I found Dr Ma. A few reviewers give 5 star rating, and commented very good about her treatments. I contacted her office and asked how that her website showing she is doing all the dental treatments? and asked especially how many dental implants she does. The lady told me that Dr Ma is doing one or two dental implants every week. Then I made the appointment. My nightmare began. One visit I intended for bone graft, she let her assistant to prepare root cannel procedure. I signaled the assistant to halt and told her I do not need root cannel because I will have filling with my family dentist. After telling that through, Dr Ma injected anesthesia. While I was still under anesthesia a lady bring the paper to let me sign. Her billing is a mess, the Flexible expense account company refuse to accept her receipts. A big lesson for me.

Prime Dental Care
Prime Dental Care

We are sorry to hear this. Would you be open to discussing this further?

Jiao Shi Published on Google

Fantastic experience: Katja is one of the best hygienists I have had! She is super nice, she treats patients in systematic way, she explains everything clearly, she tells you what you should or shouldn’t do, and her deep cleaning doesn’t hurt! Love Katja!

Prime Dental Care
Prime Dental Care

Thank you for the 5-star review!

F H Published on Google

Fantastic experience: I used to be terrified by dentists until I found Dr. Ma's practice a couple of years back. In terms of dentistry I've never felt better taken care of. Not only is all the technology to the latest standard which makes treatments like crowns a lot quicker, but also the human side is incredible careful and supportive, putting nervous patients like me at ease. The admin staff is also incredible friendly and efficient and I've never had any problems with my appointments or billing. On the one or two cases where there have been delays I've been notified ahead of time and were able to adjust my schedule.

Prime Dental Care
Prime Dental Care

Thank you for the review!

Pavel Hudau Published on Google

Negative experience: Short: Don't agree to anything, call you insurance to check if what they say is indeed covered. They are out of network. Details: Was client for many years, service was all right and they were in the insurance network. This year was recommended to do a procedure that was promised by Dr. Ma to be covered by the insurance 100%. When asked the from desk I received same answer multiple times. They even printed a treatment plan that was showing zero out of pocket. Soon after a bill for $500+ arrived. Prime Dental Care said "We are sorry, insurance charged and you signed the papers." Of course insurance charged, because they are out of network now. They didn't even bother to check when printing their treatment plan.

Prime Dental Care
Prime Dental Care

Thank you for your feedback. We understand your frustration with insurance underpayment. We work diligently on getting your maximum insurance benefits. Most of the times percentage of coverage gives the estimated copay but insurance won’t cover more than maximum allowed each year. Please give our office a call so we can discuss this in details. Thank you

J Seltsam Published on Google

Fantastic experience: Dr Ma is very gentle & has great attention to detail. She’s very patient & explains everything being done.

Prime Dental Care
Prime Dental Care

Thank you for the 5-star review!

Delpha Georges Published on Google

Fantastic experience: Dr. Ma & Renisha were so wonderful, wouldn’t get dental work anywhere else.

Prime Dental Care
Prime Dental Care

Thank you for the review!

Vera Westcott Published on Google

Fantastic experience: My husband saw Dr. Ma and her assistant Renisha...they made him feel really comfortable. He was really nervous at first but they made him feel right at home!

Prime Dental Care
Prime Dental Care

Thank you for the 5-star review!

Dawn Published on Google

Fantastic experience: Staff is very friendly! Dr.Ma has helped me treat my TMJ and it has improved over a year. I am thankful for her services.

Prime Dental Care
Prime Dental Care

Thank you for the 5-star review!

Kristen Mcgonigal Published on Google

Fantastic experience: Dr. Ma goes above and beyond in her care and professionalism. I am not an easy dental patient. I know I am in extremely knowledgable hands with Dr. Ma. Having surveyed many local dentists for me and my family over several years, I wholeheartedly rate Dr. Ma and her service team to be the best in the area. This office is a perfect example of personable care meeting medical professionalism and service.

Prime Dental Care
Prime Dental Care

We appreciate you taking the time to review us! Thank you for the 5-star review!

Brian Li Published on Google

Fantastic experience: Kate did a great job with my cleaning and managed to take the X-Rays without causing any pain. Dr. Patel was fantastic with explaining what procedures needed to happen and showing why on the X-Rays. He and Renisha also did a great job with getting me in and out of the office quickly with minimal discomfort. Would highly recommend!

Prime Dental Care
Prime Dental Care

Thank you for the 5-star review!

Yue Hu Published on Google

Fantastic experience: Great experience with laser treatment! Dr. Ma is professional and knowledgeable. And she kindly answered all my questions and addressed my concerns.

Prime Dental Care
Prime Dental Care

Great to hear. Thank you for taking the time to review us!

Jorge Eaerle Published on Google

Fantastic experience: The team lead by Dr. Ma is extremely professional, I have had the chance to interact with many of them and they were all very informative, knowledgeable and ready to give me their perspective. Thank you! On top of this, I would like to add that coming to get work done here is a pleasure. Everyone is great to me here and make me always feel welcome. Got to be helped by great professionals but better people. Andddd, they allowed me to listen to KISS! Thank you! Renisha Assist, Kelli at the FD, Kate HyG, Elan Back Assist, Rachel, Dr. Patel and Dahee when she was around. Coco!

Prime Dental Care
Prime Dental Care

We appreciate the 5-star review!

Laura Salam Published on Google

Fantastic experience: Today was my first time at Prime Dental and the staff was very kind upon entry. I also did not have to wait to be seen by the dentist like I would have at other offices and when discussing my plan of treatment, I was given useful advice as well as options. This practice showed me that they value the experience that their patients have more so than gaining revenue. I definitely recommend this practice to those looking for a new dentist!(:

Prime Dental Care
Prime Dental Care

Thank you for taking the time to review us!

Olivia Bealer Published on Google

Fantastic experience: Been here only a year and overall good service and very nice and helpful team. Even since moving I have stayed with this office.

Prime Dental Care
Prime Dental Care

We are so glad you did! Thank you for the 5-star review!

Andrew Robertson Published on Google

Fantastic experience: Fantastic dentist, highly recommended. Friendly, accommodating, and punctual service, coupled with excellent dental care - always gentle and painless.

Prime Dental Care
Prime Dental Care

Thank you!

Marjorie Paloma Published on Google

Fantastic experience: Another great visit with Dr Ma! Renisha and Dr Ma have gentle hands and appreciate the explanations during the dental surgery. Thank you for such great care!

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Reviews are checked before they are published. We do not publish reviews containing insults, accusations of criminal conduct or references to specific individuals. We also do not verify that the author was a customer.

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