Greenberg Dental & Orthodontics

Negative experience: Dr ward is absolutely horrible don’t go here unless you want to be disrespected and mistreated

Negative experience: Dr Ward was horrible. Not enough anesthesia and when I cried out in pain he told me to shut up. Performed a root canal before getting authorized by my insurance. Now he's expecting me to pay it

Fantastic experience: Great Service Excellent Staff, Dr. Ward, First Class Dentist. Did Wonderful Job, On My Dentures, And All Dental Work.

Negative experience: I had a very unprofessional experience with this office doctor. I confirmed my appointment three separate times to make sure everything was set, including what my payment would be. However, no one discussed any changes in cost until after I was already numbed and in the chair for a major procedure. At that point, they told me the procedure would cost triple - what I was originally told. Trying to advocate for myself with my whole mouth numbed was absolutely ridiculous. This situation made me feel blindsided and uncomfortable, as those kinds of discussions should happen before treatment begins. Communication and transparency are extremely important, and unfortunately, that was lacking in my experience here.

Fantastic experience: The Doctor Ward is very profesional and the staff very good No complaint about this office

Fantastic experience: Best damn dentist I've been to yet, couldn't even feel the needle!

Negative experience: Horrible appointment setting approach. No email and no phone call.

Negative experience: If I could give 0 stars, I would. This place absolutely sucks! Greenberg already has a bad rep for being sucky, but this place just pushes it over that edge. The staff is unfriendly, the receptionists never answer the phone, the doctor is always late, and the work is bare minimum. I guess what they say is right, you get what you pay for because this place is cheap and they act like it! So glad I decided to go elsewhere for my dental work and stopped wasting my time at this junkyard! Please save your money and time and go ANYWHERE else but here!!!

Negative experience: Daughter’s crown procedure was done at the Oviedo location about three years ago. The crown came out of her mouth at an orthodontist appt. They no longer see patients over 18 there, so we were told to use the Sanford location after many phone calls and no answering. They use a phone service to schedule if there is a heavy call volume. Daughter came in with crown and was told they would have to make an entirely new crown because the dentist could not seal it. We would have to pay out of pocket because her insurance only covers 1 crown every 5 years and it wasn’t the crown they put in but the shifting of her teeth after braces, that they also PUT IN that were the “problem”. I’m not sure when a crown was not a permanent procedure but according to them it isn’t. Daughter also still has braces so no guarantee that the next crown they put in wouldn’t be “damaged” again. I was in the dental field and never put the blame on my subpar procedures or fittings on a patients (15 years old at the time) on teeth moving. Go anywhere else. Especially for crown procedures and braces because those are thousands of dollars

Fantastic experience: Dr Ward and the staff are the best! The care they take to cater to their patients is amazing. They do what is necessary, and don't try to up-sell unnecessary services.

Positive experience: All the female staff were very helpful and sweet. Kids were comfortable

Fantastic experience: Came in 15 min early and they got us in immediately. Great customer service, great care! We were out of the office by the time our appointment was actually set for! Thank you Dr. Ward and staff!

Positive experience: Never a long wait. Appreciate the text reminder of my appointment. Today I went for a cleaning but it wasn't done as dentist recommended deep cleaning. Next appointment not for 2 months for this procedure.

Negative experience: Made a emergency appointment for my son and came 30 minutes early no one was in waiting room we sat there and waited while 5 separate people came checked in and was seen. The last two people came apologizing for being late (30 mins past our appointment time) and was led to the back. No apologies or anything. Poor customer service I called off for this appointment, considerations at all. Don’t go here they can care less

Fantastic experience: I was treated efficient and with respect for my needs and given information on further treatment as needed.I actually read the reviews from others and was apprehensive but as for my visit those reviews were found with out merit.My experience was very satisfying and will continue using for my dental care.

Fantastic experience: I would like to thank Greenberg Dental for all that they bring to dental work, for one the reception are some of the considerate front clerk ever.the Dentist and his or her Assistent are awesome and thats why i choose Greenberg

Fantastic experience: My daughter went in for a cleaning, and a check up. The doctor was nice, and the hygienist was super kind and good with my daughter who is 5. The whole appointment was fast. We were in and out. The best type when you have a kid.

Negative experience: After constant dental care all of a sudden bait and switch trying to make me have a periodonal cleaning, I don't like the attitude and the dentist Is worked on The Crown and I'm still in pain. I'm going to the dental association about this. This is the location in sanford on first avenue doctor ward

Fantastic experience: They set u up a schedule on the spot. And they have a great sense of humor. And they do a great job there.

Fantastic experience: Outstanding dental service the hygienist is really good at what he does the staff very courteous and professional.

Fantastic experience: The staff is super friendly and informative. They make you feel comfortable and are welcoming to everyone.

Fantastic experience: In and out within a reasonable time

Fantastic experience: Professional and courageous. And wait times were minimal

Fantastic experience: Good service. All the girls are very nice.

Fantastic experience: Very professional and pleasant.

Negative experience: Brand new to area. Met with the staff at Greenberg and had a wonderful experience. The ladies up front were super helpful. Staff and hygienist for great. Going to schedule some dental work with Dr. Michael Ward. I'm looking forward to a beautiful white smile Robert Price change very much would not Return......

Negative experience: Do not go to this 819 greenburg dental office suit 9. They worked over an infection where I have to go and get it redone and the financial company is giving me a hard time to credit. They even worked a root canal and just put a cap over it. Horrible work. I added a deposit and the financial company didn’t even know about it and was a hassle to get that information transferred. Make sure u keep all documents and emails because they will try to do you wrong. Money hungry!!! They try to charge me for stuff I didn’t even need. The the oral hygienist cleaned my teeth very thoroughly and was helpful with advice. Dr ward just wants your money and does rookie work knowing u have to go back for double treatment. Double treatment double payment. DO NOT BE FOOLED.

Fantastic experience: Customer service was outstanding. Staff was very friendly and patient.

Fantastic experience: Excellent dental service. Dentist, hygienist and staff are the best. I recommend this Sanford Office.

Fantastic experience: The receptionists are friendly and helpful. The dental hygenists are personable and efficient. The dentist is quick.

Fantastic experience: Clean place, fast and excellent service with the doctor and hygienist!

Fantastic experience: Very nice staff. Didn’t wait long. Calling service could be better, always ran into the voicemail.

Fantastic experience: Very professional, understanding office. Love this office.

Fantastic experience: Love that we don't have to wait long for our appointment. Staff is very friendly and informative.

Fantastic experience: Greenberg Dental, has the most friendliness staff, they made me feel comfortable, and confident in their ability to serve me, when I left there office I walked out with a beautiful, bright and amazing smile. I would recommend Greenberg Dental to anyone who need a great smile.

Positive experience: Seems to be interested in your obligation to spend money , rather than treatment to get you better..,, Not for me,I want a dentist that cares about his patients first….

Fantastic experience: I love this Dental Office , I feel it is perfectly staffed for my son and I to get to visit together. The 2 ladies at the front Desk are very helpful and sweet, down to earth and knowledgeable. The nurse whom helps the Doctor is very sweet , sociable and private as well as careful. Dr. Ward has a warm kind spirit. I am thankful for his humbleness and work. The hygienist was the best I have ever now.... very detail work , careful and funny. Explains very well and seems genuinely caring about my oral health. Each one of you make this the best Dentist For my Family. Thank you.

Negative experience: Don’t get fooled by the resent friendly review… almost sure they have their staff writing those. As for the other ones all trues. You are never greeted when walking in the office. The dental assistants are nice sure but you don’t need nice people you need a nice dental work and this place is not it. If you have a recent cleaning go for a second opinion as for cavities won’t be you wake up one of these days with a whole in a tooth. As they did to my wife and my son.

Negative experience: VERY VERY disappointed. Liars. The Dr. won’t even look at your eyes, nor talk to you. My son and I went for a cleaning everything went well and according to them neither of us had any cavities. Only couple of months after turns out my son shows me a whole in one of his teeth. Its ironic to say they would not bring that small cavity in our last visit that could’ve been easy fixed and waited for the situation to be bigger and my son ended up having his tooth removed at a bigger expense. Same story happened with me. At the end of the day had to paid for both dental work but didn’t give my money to them.

Fantastic experience: Everyone was helpful and considerate. Good experience.

Fantastic experience: Most of my visits to the dentist is filled with apprehension and fear. The minute I stepped in the office my fears disappeared. The staff was professional, patient , friendly and I was immediately at ease. Throughout my visit, I felt comfortable. Most of all everything that was done was pain free for me and I’m so happy with the results. I look forward to completing my plan here. A big thank you to the entire staff. A very Happy Patient.

Fantastic experience: It was normal they did a great good job

Positive experience: Hygienist is new and needs to work on not hosing patients with so much water.

Fantastic experience: I’ve been to a few dentist office over the year. However this dentist and the workers always provide me with excellent service.

Fantastic experience: The staff and Dr are very helpful and friendly. The office is well maintained. They appear to be well organized and perform the work with precision and professionalism.

Fantastic experience: Always get the best of care with Dr Ward and his staff. They are professional, courteous and friendly. Would recommend them to anyone needing dental care.

Fantastic experience: This Greenberg Dental tops ALL of any I have been to! The staff and the Dentist here are superb..I am hooked here now. I will drive the hour and 20 minutes to come here!

Fantastic experience: Every nice staff and pleasant very helpful and dentist very nice sweet and helpful

Fantastic experience: Amazing team and very friendly.

Fantastic experience: Dr. Ward is a hard-working, proficient, and well spoken individual who genuinely cares about his patients. I needed four root canals and felt like I was in good hands not only by the doctor himself but also with his staff. His prices are reasonable and the facility kept up. His hygienist is gentle handed and his dental assistant Nesha is a sweetheart! My teenage daughter had services at this facility as well. All in all we had a great experience.

Fantastic experience: Went in for the first time to have a holed-in tooth removed; it was well needed, as it caused me very unpleasant pain. The staff was very friendly, patient, helpful, and professional, and the procedure (from my point of view) was easier, less painful (felt almost nothing, really), and took less time than I thought. I'm beyond satisfied and would highly recommend and revisit this dentistry, if ever necessary! Thank you so much, Greenberg Dental & Orthodontics!

Negative experience: Over priced to the point of gouging and offered no real way to try to afford work

Fantastic experience: Fast and thorough service. Very friendly staff.

Fantastic experience: Excellent service I just love this dental office, excellent staff and dentist.

Positive experience: Always have to wait 15 to 20 minutes after appointment time to be seen

Fantastic experience: Fast, professional and kind hearted staff Dr Ward gets it done

Fantastic experience: Dr. Ward and his staff are amazing

Fantastic experience: Fast and very friendly service, I will definitely be back for cleanings in the future.

Fantastic experience: This is a fantastic dental practice. I have been going here for years and everyone there treats me as if I am family. Great workmanship and knowledgeable dental professionals.

Fantastic experience: I was very pleased with the service and care I received at Greenberg Dental and Orthodontist. Dr Ward and dental technician Belinda was so professional and caring, he made sure my gums were well sedated before doing the root canal. Thank you I will definitely continue my care at this facility.

Negative experience: I think it’s highly unprofessional and inconsiderate that you call the day of my children’s appointment at 8:49am to advise they can’t get their full appointment and that I will have to bring them back to complete the appointment with no backup plan or not even the option to go to another location as I did have to take off from work to make this appointment

Negative experience: Brought my son in for one broken tooth they ended up replacing 3 without my consent & said they had a issue which broke a tooth !! No x-rays ,nothing just by looking !! If you want your mouth gutted this is the place ,4months later I need the false teeth totally replaced cause they never treated the infection they cause when broke his tooth

Fantastic experience: Very friendly office staff Dr Michael Ward is very nice! Last year had 1 root canel and 3 crowns. Yesterday I had 2 root canels and 4 crowns done. They were patient.and very kind

Fantastic experience: Friendly staff. Very helpful. My daughter has a lot of anxiety about seeing a dentist and they knew how to make sure she was comfortable.

Fantastic experience: They were wonderful here, kind, and quick!!!!

Fantastic experience: I went in for a consultation. The staff was very friendly and helpful. They didn't judge and told me exactly what I needed done which was less than I expected. I'm looking forward to getting the work done and feel very confident that they will do a great job

Fantastic experience: I took my 6 year old here and they were amazing, very friendly and treated him well! ☺️

Negative experience: I was overcharged because the staff wasn't aware of the new limits on my dental coverage.

Fantastic experience: My 2 children had their first visit at the Sanford location today and it went great. The front desk staff were friendly and polite and the dental assistant was excellent with my kids doing the x-rays especially with my 10year old daughter she was very patient and friendly when my daughter was having difficulty doing the x-rays.

Negative experience: Worst place to get dental work done. If you want unnecessary dental work done then this is the place you go. Had a baby chip in my tooth that wasn’t visible and they replaced my whole tooth and it didn’t match the size of any of my other teeth (it was the biggest tooth i had in my mouth). A couple years later in order to get braces i had to get that tooth removed because it was way too big. Asked while in the dentist office if they could shave it down to match my other tooth size and they refused. I do not recommend this place to anyone who is looking for dental work. Very disappointing!

Positive experience: I'm a new patient and I made an appointment for 11:00 and wasn't seen until 12:20 and several patients that came in after me got in before me! Excuse was that the doctor just return from vacation. They also take walk-ins so then why did I have an appointment at 11:00? On a good note the technician Meisha was very friendly and kind.

Negative experience: What a nightmare, I went in thinking I was getting crowns ⁶on my four front teeth. Turns out no one reassessed me and they based their treatment off a one year old treatment plan. Turns out it was outdated and they overlooked the fact that I had partials already and said they were going to give me partials. After the new crowns. This is medical fraud in the first degree now I'm in pain and they did the wrong teeth. HELP PLEASE

Fantastic experience: They are all so sweet and efficient. Highly recommend!

Positive experience: Technician was patient and took more time than dentist. I still don’t know either of there names. Given that dentist are not the first medical professionals one wants to go to and I use to work for one of the best, making a patient comfortable is a plus.

Fantastic experience: I have been a patient with Greenberg Dental for over 30 years. Dr. Ward and his staff are the reason I am a returning patient. Dr. and staff are personable, professional and caring.

Negative experience: Honestly, the most unprofessional dentist I've been to. The staff was very judgy and rude. The overall experience was horrible. The place clearly needs to be thoroughly cleaned. And their staff definitely needs some training on customer service. I would not recommend to anyone else.

Positive experience: Courteous , friendly, and professional staff.

Fantastic experience: Dr. Ward and the staff always make what might be an unpleasant experience painless and positive. Not sure why you'd every want to go somewhere else.

Positive experience: Not great! They ignored a tooth with a cavity and now I am going have to have a root canal or possibly loose the tooth. But they sure took my money and did cosmetic work!!!

Negative experience: They just care about ins and not about kids dental care, a kid can be months waiting for teeth being fix.

Fantastic experience: I needed emergency treatment and was able to be treated the same day.

Negative experience: The absolute worst experience and we never even made it to see anyone. My husband walked out with my children and we will not be going back. They waited in the waiting room until around 2 pm for 3 appointments for our children, the first started at 1. While waiting there were other (Adult) patients in the room talking about killing animals and using derogatory words for special needs people while my special needs daughter sat there. Nothing was ever said to them. I am honestly appalled by the whole experience.

Fantastic experience: Love the fast service. My hygienist is nice and does a fantastic job.

Fantastic experience: The office is conveniently located downtown sanford. The staff are very friendly. The check in is quick- max wait 10min from appt time scheduled. The hygienists are very professional, smiling and very gentle. It’s a good place to go for your Dental work and order cleaning.

Fantastic experience: They’re awesome! The dr is honest. They break work up into segments so it’s manageable and affordable and it makes it less traumatic for kids.

Positive experience: The dentist was super brief, no real interaction. He wasn't polite either. Maybe it was a bad day. But the staff was stellar! Very nice, polite, friendly.

Fantastic experience: Everyone at the office was so nice. The dental assistant was so helpful and informative. Dr. Ward was so nice. He took his time explaining what type of dental repairs that I would need.

Fantastic experience: Punctual, professional and I like that's it's just blocks from my home.

Negative experience: Been calling and leaving online submissions for a month. Finally got a human and they use the answering service. They do or do not get the messages but not their problem. They don't care

Fantastic experience: The girls at the desk are as friendly and proficient as they can be with nonstop ringing phones and people coming in and out constantly; it's a very busy place for only two girls to be running it, but they do it very well and with a smile. The dentist is extremely personable and professional, and his nurses are warm and engaging angels who put you at ease upon your arrival and are extremely helpful. I've been to the Deland and the Deltona offices, from when I had my real teeth to when I had my real expensive teeth, and this is my first time coming to the Sanford office. It doesn't seem to matter where you go, Greensburg Dental is the best choice to make for all of your dental needs.

Fantastic experience: Always a pleasure at the Sanford Greenberg Dental office a friendly professional environment where the appointments are easy to get in a timely manner. Every experience has been a good one and if you need emergency service they always welcome you.

Negative experience: Something very odd has happened, I have not been able to reach the office directly. Several weeks ago I had gone in the Sanford office with a broken tooth ,it was broke in half, I was in very bad pain. The Dr. looked at it and told me the tooth had to be extracted and a root canal had to be done, will I waited the procedure was approved... He told me to schedule an appointment, I did so and the girl scheduled me about 3 weeks later .. and I was sent home... when I got home I called and asked what to do for the pain , he prescribed 6 pain pills to cover the next 3 weeks, a joke in all rights . About 3 days before the appointment some woman called and told me the Dr. had an eme6come up and he wouldn't be in the office that Dat, to reschedule...theat know is about 45 -60 days later... finally a real person answered about 10 days ago , I explained and she apologized and said they have been having scheduling problems. The nice lady told me somebody would definitely get back to me... Yesterday Sept 11th a Sunday, I received a text saying I have a scheduled appointment for Monday at 2 pm, I didn't see the text until 11:30 am....I tried to call the office 3 times, no answer by a real person, left message !!! Wed I have a hospital procedure by a gastrologist... where I will be put under ... and can't have any other procedures performed within 7 days,,,, The dentist office had scheduled me without talking to me ,,,,,, I am so very upset with the lack of professionalism and there over booking needy patients rolling some much money , that the dollar matters over the paitient.... This is a moral issue ....

Negative experience: Terrible experience here. I let him work on my 6 year old. All the work he did got infected and he just sent me to another office where they ended up pulling her teeth. Now she will have spacers in her mouth for the next 5 to 7 years. Zero stars. Money hungry, careless person

Fantastic experience: Appointnent was on time, staff was professional and friendly.

Positive experience: The staff was nice. Dentist didn't say a word. Took a look at my son's X-rays and left. Could not fix my son's tooth.

Negative experience: Worst dentistry practice I’ve ever seen.

Negative experience: Do NOT go here! I used to work in dentistry and have been in both good and bad offices, and I know a bad one when I see one! I’m new to the area and lesson learned! Took my 4 kids here for cleaning, X-rays, and exams. When the dentist came in to do his exam he did not use gloves, did not use a mirror, or an explorer to check the teeth. No barriers on anything. No bedside manner! He used a Q-TIP! Gross!! Was told my daughter needs cleanings every 3 months due to her being in braces! Every other visit would be out of pocket. That’s a lie, 6 month cleanings are just fine for ortho patients. They also did not floss my kids teeth, or prophy them. Just used the ultrasonic scaler quickly and slapped a bunch of flourish on! Front desk is rude. You can’t schedule your follow up cleaning. Seriously, go elsewhere!! I’m so disgusted and will be diligently looking for a good private practice! I’m not sure how there are any good reviews! They have to be family members or bought

Fantastic experience: Dr.Ward took great care of us all while making sure any questions or concerns were answered. The hygienist also took the time to explain during the cleanings what was going on for my wife and I during our visit to help us with teeth cleaning going forward. Overall I trust and like this dentist office as they take great pride in their work and made going to the dentist super easy and relaxing.

Positive experience: They ONLY get a 3 because the dental assistant was friendly and explained everything. They never called to confirm the appointment. Wasn't greeted when we first walked in. The doctor never looked me in my face or explained anything, he was literally in the room for less than five minutes & NEVER CAME BACK! Never washed his hands or used gloves. My daughter was talking to him and he never responded to her. Just rude and money hungry. Said my daughter needed all this work done (which found out later it wasn't needed, she's ONLY 5). I would NEVER take my daughter back but the one in DELTONA is awesome

Negative experience: I had an appointment for my daughter- no body called to confirm it. The day of the appointment I called the location to make sure all was still good but I just kept getting a voicemail. I went to the location to find a note on the door the branch had been closed since Wed and it was now Friday. When I spoke to them the following week all they could said was " sorry, they were suppose to call you" and offer me a new appointment.