Aspen Dental - Grand Prairie, TX

Fantastic experience: Love this office shout out to Ari and Emily they were so helpful. Chadia and Dr. Broadway were stupendous!! Answered all my questions and helped me as much as they could.

Fantastic experience: I went to the Grand Prairie location I wanna start off with the front desk. They have such a great vibe and welcoming spirit. Then in the back the DA’s and Dr make the appointment go extremely smooth. X ray process was fast and easy. Then Dr makes sure to fully explain the process and answers any questions you have. I would definitely recommended this location to more family members and to the public.

Fantastic experience: I've had the best experience with Aspen Dental. They are very professional and caters to your needs. I have my confidence back and a beautiful smile. Great staff at Grand Prairie location. I highly recommend Aspen Dental for your dental needs. They will not disappoint!!!!!

Fantastic experience: The staff was very nice and helpful even after closing they were really working with me to find the decision i want to make.

Fantastic experience: Chadia was awesome! She helped my father with same day treatment and made our visit a successful

Fantastic experience: Chadia is awesome ! She took care of me. Needed the compassion. Worked with me for a plan to get the work done!

Fantastic experience: Very nice dentist. They squeezed me in last minute and did same day procedure. Their financial advisor Chadia Cooper is an absolute sweetheart, she made sure I was comfortable with my payments and found a method that works the best for me. 1000/10 . I highly recommend them

Fantastic experience: Dr. Broadway is personable, capable, and excellent in what he does!

Negative experience: If I could give less than 1 star I would. I am still waiting for a callback from the office manager to schedule an appointment. Refuse to schedule appointment states I would need to speak with office manager it’s been two days no callback and when I reach out they’re busy last time I spoke with the finance guy and he looked at my records and payments and got me right in, I’m private pay and I’ve spent entirely too much money to be treated like this, I thought once they changed staff it would get better but it seems worse unprofessional and rude!!! I understand I have a balance, not a big one compared to what I’ve paid up front. I owe about $400-500 remaining on balance over $30,000 paid and dentures have broken multiple times. Yes the product they advertise the most a beautiful smile only last so long it’s been 2 years and they’ve broken numerous times!!! First was within a month of completion. So it’s been about 3 weeks since last repair and and yes I made a payment then so the fact that they have broken again most places would schedule you and let you know what you owe and keep it moving, because you know if you don’t pay when you get there you won’t make it to the back but not this place.

Fantastic experience: My overall experience was good for my first time visiting. Chadia Cooper was helpful as well greatly appreciate it.

Fantastic experience: Amazing office very professional and friendly. All staff was the highlight of my day making everything a really smooth process

Negative experience: The wait time is unacceptable! If I have an appointment time for 9:30 A.M and seen an hour later, what's the point of an appointment!??

Fantastic experience: Aspen dental is the best dental office I've ever been to. The staff was so friendly and listened to my concerns about being nervous and scared of dental work. Princess was the best, and I can't remember the dentist name but he was great too. As soon as I get my finances together I'll definitely be back to get my dental work done. Thanks again for everything!!

Fantastic experience: Princess Smith is amazing. She on top of her job. Very gentle an she explains her procedure as she works. Love the professionalism.

Fantastic experience: Great Experience with the Dentist and Chadia Cooper in finance. Highly Recommend.

Fantastic experience: Great customer service here, Chadia was great. Easy communication. Good prices.

Fantastic experience: She was extremely helpful and Informative and She was also very pleasant and fun to talk to. She listend to my concerns and eased my worries

Fantastic experience: They treated me well and took care of my problem the same day

Fantastic experience: Everyone did a good job taking care of me while I was there. Trips to the dentist aren't much fun but the staff was professional and friendly and made the process better.

Fantastic experience: Katie the lab tech does amazing work!!! Loved the fit and feel of the dentures. The entire staff is friendly and always makes me feel comfortable.

Fantastic experience: The staff was very thorough and helpful with treatment planning.

Fantastic experience: This place is amazing and the staff was super friendly and helpful.

Fantastic experience: Dr. Broadway and Ariana and the res of the staff were very helpful. Very efficient. I expected a "big box" experience but it was very personal.

Fantastic experience: The first thing that I want to say is…Everyone in that office was very attractive…Thank you guys for being patient and understanding with me. I’m ready for my beautiful smile. Thank you Aspen Dental!

Fantastic experience: Chadia was great and so was everyone else, thank you..

Fantastic experience: I am one of those people who have a serious fear of going to the dentist because of bad experiences, but I knew that I needed work done on my teeth because my dental problems were effecting my health so, I decided to try one more time. I saw a commercial about Aspen Dental and when I got the nerves, I went on line and made an appointment. I was very nervous going in for my first appointment and was amazed at how comfortable they made me feel, from the time I walked in the door until the time I walked out. I went in for my extractions yesterday and Dr. Broadway and the rest of the staff were awesome. He had to extract all of my teeth and to my surprise, I felt no pain during the whole process which took no time at all. The fear and nervousness disappeared and, I walked out with my temporary dentures. Sometimes it takes bad experiences in order to feel a good one; Aspen changed my fear of going to the dentist and I would recommend them to anyone. Thanks go out to the staff and doctor for a job well done and for giving me back my smile. Oh, I also have to say that the patients were also very friendly and talkative. All I can say is check them out and I promise you that they will take away any fear or negative thoughts you may have towards dentists. WAY TO GO Aspen!!!!!

Fantastic experience: Dr is very gentle and explains everything in great detail. The office staff is AMAZING and makes you feel very safe and comfortable. Jordan the office asst mgr is very caring and supportive. The office in GP is nice and clean and I this is my new home

Fantastic experience: Ariana is Phenomenal … She’s Very Patient, Compassionate & Overall Caring each time I require an Adjustment or Experience Discomfort …. Ariana has Always been Kind And Concerned About My Dental Wellbeing… Thank You for a Remarkable Experience…. . I must Include Dr. Ali, Dr. Broadway and Kristen , Princess on that Tier & last but not least, Jalliyah is an Awesome Ofc. Manager! GRAND PRAIRIE Location Glistens like my Birthstone…. DIAMONDS! Tamara B.

Fantastic experience: I’m giving Kristen a 5 because she knows what she’s doing! I ask for her b/c she shows she cares and understands what it’s like to be in pain and not having the right fit for your dentures. She is friendly and professional! I’m not always in a good mood when I go in but I leave with a smile! Go Kristen!!!

Fantastic experience: Jordan was great as was the staff. Excited to be here.

Fantastic experience: My hygienist, Princess was very thorough on explaining everything to me, giving me my options, she was careful with my procedures and made sure I didn't feel any pain. Thanks Princess

Negative experience: I decided to go Aspen since it is close to my house and new office for 2026. Initial experience with Emily then Princess was great. From there it went down fast. Waited for dentist Broadway to come. Once he arrived, he showed me all Xray, images and started telling me all these works I need in my mouth. I listened. I share a concern about grinding teeth and needing mouth guard or help with that. After he shared all these works, I need done, he left and wanted me to wait in a room for office manager to come. Waited 30 minutes. At that point I realized this is about making money, recommending all kind of services, not listening and making it easy and accommodating to patient. Finally, sat with the lady at the front desk, she said we have several financing options. With all work you need over $7K. I agreed on deep cleaning and laser cleaning paid over $1400 then. Another thing was wrong on first visit, left side of my mouth had cleaning. I was told we will do right side next appointment with rest of the treatment. In my entire adult life, I never had teeth cleaned one side only one appointment then had to go back. I scheduled second appointment for last Thursday. After 30min wait, a lady opened door and called my name. I followed her to a room. She never introduced herself or said she is the other hygienist. I sat down she started getting her equipment and tray ready. Then she said she is about to start. I said, "are you going to work in my mouth?" she said yes ma'am. I said what happened to Princess. Princess heard me and came in. I know she could tell I was disappointed. Princess explained that Sonia is the other hygienist and if it's ok, she ll do it. Otherwise, she can do it. At that point I am already in chair and ready with Sonia. Sonia did I think what Princess was supposed to finish. Again, front desk staff is nice and Princess is great. But Dr. Broadway and money hungry approach will not let me go back. After I am done with my cleaning. My initial visit, with left side of my mouth cleaned only took 3 hours which was too long.

Negative experience: When I got to Aspirin dental I was told I didn't have an appointment and I had to wait. I waited for 30 minutes and was told another patient was before me. I rescheduled the appointment. I was very disappointed I drove 16 miles for my appointment.

Fantastic experience: Hygiene Princess Smith took great care of me and was so gentle and nice ,please don't change my Hygienist

Negative experience: Stay away from this place. I took my 82-year-old grandfather in for a simple tooth extraction—one tooth, that’s it. Instead of just doing their job, they kept trying to upsell him on extra stuff he didn’t ask for. They had him sitting in the back for hours, doing nothing, while he repeatedly told them he was only there for the extraction. And the response? “That’s part of the job.” No, it’s not. If I’m paying you, you work for me—so do what I’m asking you to do, nothing more. This felt shady from start to finish, like they were trying to run up a bill or pull some kind of insurance game. Don’t be fooled by those 4 star reviews. This experience was frustrating, disrespectful, and honestly just sad. ‍♂️

Fantastic experience: Once I first walked in I felt so welcome they treat you like family big shout out to Dr.Broadway Kristan Princess Emily Chudia Kaylen and Ari they are the best I would recommend them to all my friends and family they the best first time I ever felt welcome and safe

Fantastic experience: I had a wonderful experience today with Ariana and Emily also the Dentist Broadway here is Awesome they all made me feel better about my choice for coming here. If anyone of them leave I will not be coming back, because they are the main reason why I like it here.

Fantastic experience: The team was so nice Emily and Dr•Broadway made me feel really calm ! Princess was awesome Thank you Aspen dental

Fantastic experience: Amazing location and amazing staff. Special thanks to the front desk KAYLEN for making my appointments possible and smooth. Special thanks to Princess for the cleaning and advising me on how to better keep my hygiene. Special thanks to Kristen and Dr.Broadway especially for my procedures. Special thanks to Deena for helping out with the cleaning as well. This location is amazing and great. All the staff make good conversations as well.

Fantastic experience: Kaylen is so amazing! She's beautiful inside and out! Work ethic is so amazing always pleasing to talk to when I first walk in!

Fantastic experience: Chadia did such an amazing time fitting me into the schedule and really helped me find what works for me. What an amazing team!

Fantastic experience: Aspen Dental's staff are all very nice amd professional. They are very experienced and treat major most dental problems you may have.

Fantastic experience: Staff was great at getting teeth made getting quickly. Jordan was great to help me with cost.

Fantastic experience: They were very friendly and professional. The Dental office is very clean.

Fantastic experience: Very friendly and professional. Didn’t have an appointment..wait time minimal got me right in and completed the work timely. Great value would highly recommend!

Fantastic experience: Helped me get done everything I needed even broke it down into steps. Very nice staff. I had a very comfortable visit.

Fantastic experience: Jahleeya (Office Manager) provided me with top quality service and respect. She is A #1…. Give that girl a raise!!! ( $ )

Negative experience: Never got my teeth cleaned. Used car salesman tactics. Asked 3x if I was ever getting my teeth cleaned and got 3 different answers...1)maybe 2)tomorrow 3)no, not today. HORRIBLE

Fantastic experience: Great place! Princess was amazing!! I felt like I was getting pampered the whole time. She is amazing I love her

Fantastic experience: My experience was good . My hygienist was great, very informative about the treatments for my gums and which toothpaste and toothbrush that fits best for me. Highly recommend.

Fantastic experience: It’s was so heart warming the nurses the hygeinest Dr.Ali, Julia was so helpful and amazing Ariana the desk lady the whole staff will definitely have me telling everyone about aspen dental I was so emotional because when you get treated right it leaves such enormous impact thank you guys so much wonderful staff.

Fantastic experience: Everyone was real nice and worked on me with care. Understood I was under a time crunch and to get my two crowns done in one week.

Fantastic experience: Love it here the atmosphere is lovely. Can’t wait to see my implants

Negative experience: I ended up making an appointment here due to the ice storm and my own dentist being unavailable. They came up as a dental office that addressed dental emergencies. I was headed out of the country, and had to catch a flight in four hours and my permanent crown had fallen out. I was simply requesting it to be temporarily put back in until I could make it to my own dentist. After multiple x-rays, pictures, the hygienist and dentist came with their suggestions. I was very clear from the beginning that I had my own dentist. After listening to them and their attempt to upsell, I was then told they would be unable to address the issue I came in for since they were unsure if I would be coming back to them or following up. I understand X-rays to assess the situation, but it seemed more like a thorough assessment(which I did not request) with unnecessary procedures since I was clear that I had my own dentist that I see every six months and this was just for an emergency, as opposed to a problem focused assessment that I assumed would occur during an emergency appointment. Either way, seems as if they could have told me sooner that they would be unable to help me. Their staff was nice, but their website and service is very misleading.

Fantastic experience: I extend my sincere gratitude to Jalliyah for her exceptional efforts in handling the emergency procedure required for my daughter. She demonstrated unwavering persistence in exploring various options to accommodate our financial constraints, even in light of the substantial costs remaining after insurance coverage. Jalliyah exhibited a remarkable degree of compassion, a quality not consistently encountered in discussions concerning medical expenses. Her dedication enabled us to secure the emergency procedure for the following morning and establish a treatment plan that aligned with my family's financial parameters.

Fantastic experience: The dentist was extremely patient and kind. I have avoided the dentist for too long and require partial dentures. She’s given me an opportunity to have healthy teeth and a healthy smile. The staff was very patient and kind.

Fantastic experience: Look, let me just share with you guys about my experience with Aspen Dental. I had 4 tooth taken out all at the same time. I’m not going to lie, I was a little hesitant n nervous but Dr. Ali n her Assistant Ariana made sure I was properly numb up n made sure I felt no pain. Dr. Ali talk me through out the procedures, step by step. After it was done, I didn’t feel no pain at all! Dr. Ali n Ariana did an amazing job. I would definitely recommend this place for dental. All the staff was friendly.

Fantastic experience: Very professional from the lobby to the chair. They will work with your budget to make your dream plan come true.

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ The whole office is amazing!!! I recently had an exceptional experience at Aspen. From the moment I walked in, the staff was welcoming and friendly, making me feel at ease. Dr. Ali took the time to explain every procedure clearly and answered all my questions with patience. Shout out to office manager Jalliyah was amazing with helping with payment plans. Their attention to detail and commitment to patient comfort. What really stood out to me was the level of care and professionalism exhibited by the entire team. I highly recommend ASPEN to anyone looking for a top-notch dental experience .

Fantastic experience: Honestly the best service I’ve ever had regarding any Dental work being done, the staff is patient kind and most importantly customer service forward and relatable, Jalliyah specifically made my visit amazing with her extensive explaining on the dental plan and the financial aspect of everything 10/10 recommend thank you Aspen Dental

Fantastic experience: I have to send a special shout out to the Aspen GP team. You are quite awesome! Your patient and professionalism is greatly appreciated ❤️Merry Christmas

Fantastic experience: I had my first visit today at Aspen Dental after years, I was nervous and self conscious but everyone that attended me made me feel comfortable and was so friendly. They made sure I was able to get the treatment that I am in need of and made sure I understood the next steps to take. I will for sure continue to come here again for my yearly check ins!

Fantastic experience: I’ve been coming here about a year now and the staff is very friendly. Jordan has been real helpful in explaining payment options and very flexible with scheduling. The Dentist has also been on point with treatment! I can’t wait to finish treatment and start my Whitening

Fantastic experience: THIS GRAND PRAIRIE LOCATION CAN NOT BE BEAT FROM THE STAFF TI THE DOCTOR AND FINIANCE ALL EXTREME AMAZING TEAM MY WHOLE EXPERIENCE WAS VERY KNOWLEDGEABLE AND CUSTOMER SERVICE WAS GREAT SONDRA NEVIL

Fantastic experience: I love going to Aspen Dental in Grand Prairie!! They have been so nice to me and helping me to get my smile back. I definitely coming back!!

Positive experience: I really like the customer service I have received here. The workers always strive to help out anyway they can. I’ve gotten all of my dental treatments completed here and whenever I’ve had any concerns, they addressed them right away.

Fantastic experience: I have the worst fear of dentists (I'M 50) spanning from childhood but everyone was understanding from Jalliyah to the hygienist to the Dentist they ALL made me feel like you can do this we are here from you I THINK I'VE FOUND MY NEW DENTAL HOME

Fantastic experience: This office was amazing! Jalliyah the office manager was awesome she has so much personality so kind! Jordan is awesome! The doctor A is awesome everyone! Thank you so much

Fantastic experience: Grand Prairie office has improved 100%, so much better. Office manager Jalliyah is knowledgeable, professional and smart. I have been their patient for the last year and customer service has improved under her leadership. Very pleased

Fantastic experience: Ariana she is so patient with me and I thank her for that

Fantastic experience: Friendly staff, good service, Been here for 6 months since I had my upper denture Merry Christmas and Happy New Year

Fantastic experience: Omg love this dentist. They were so patient with my mom she got 6 teeth pulled at once and they made sure she was okay the whole way since she was scared. Let not mention the finances. I will be coming back for my self too. Thanks to the whole office from reception to assistance they are super kind.

Negative experience: today I had a 12 o’clock appointment I got there five minutes after there was no one at the front desk to check me in. after waiting almost 45 minutes someone comes to me and says can I come back later because the doctors have went to lunch. I’m like I drove 40 minutes to get here for my appointment I can’t come back I can reschedule. am I making a big deal out of it?

Fantastic experience: Wow, wow, I was impressed with the entire team at Aspen Dental in Grand Prairie of the 161, the level of professionalism and courtesy they displayed, 5 stars and more to each and every staff, I don't remember their names but everyone I came in contact with showed love and care for you, they didn't treat you like a customer but like family. I was so impressed that as soon as I went back to work I recommended them, not to Aspen Dental in general but that specific location because I want them to experience the same experience I had not that the others aren't as good but I'll never know that because I don't think I'll get the chance to visit any other and for those reasons I keep going back and back and back. Jalliyah the office manager was fantastic. Jordan is awesome and front desk kaylen great service. Princess hygienist was phenomenal.

Negative experience: They wanted me to pay almost 10,000$ just to clean my teeth and only cleaning my teeth I went to another place and it was cheaper and they did better so they need to low prices.

Fantastic experience: I love this Dental office, every time is a great smile at the door and my son has improved a lot his teeth. We drive from Red Oak because we don’t want to change or doctors. Everyone is super sweet and professional. I will recommend it 100%

Fantastic experience: There’s never been a better place for me to get my dental work done at than Aspen dental in Grand Prairie on south highway 161. Kaylen and Jaliyah were super friendly and very communicative. Love the whole staff here they make me feel like family and do a great job with the dental work.

Fantastic experience: Amazing experience, they are hands down the best team to work with. Jordan, Dr. Demars, Jalliyah, and Princess were amazing to work with and very helpful. If you need anything done with your teeth come to Aspen Dental

Fantastic experience: Jalliyah is so nice and professional, all staff are helpful, I missed my appt, they called me to reschedule, staff are so proactive.

Fantastic experience: I enjoy my first visit Princess was so kind at first I thought my treatment would be painful it was relaxing and painless thank you Princess you were professional.

Fantastic experience: My visit. Was great. The Doctor was very kind. You tried to help me as much as you possibly could. And the staff was very good and kind and unhelpful. So I'm glad I went and but I have to have surgery. And she gave me a referral to that and then I go back to her after it's done. So I'm very happy with them.\n Everybody should try them.

Fantastic experience: I came into the office after searching for what felt Iike an eternity but much to my surprise and despite some hurdles they found a way to help make my Christmas season feel bright! The staff was amazing and delivered top tier service! I highly recommend this location and it's warm and inviting atmosphere.

Fantastic experience: I do not like going to the dentist however Aspen Dental Grand Prairie made me feel at ease and comfortable. Kristin was so patient with me during my X-rays . Princess the Hygienist was so kind and sweet explaining my X-rays and plan of care. Dr. Broadway was very chilled and knowledgeable explaining the dental issues I had. Last but definitely not least the Finance Queen Jalliyah was the absolute best she found a plan that worked for me and made me feel like we’ve known each other forever. This was one of the best experiences I’ve had with a dental practice in a long time

Fantastic experience: Kaylen was Great customer service had a great experience visiting the office

Fantastic experience: My visit was great. The staff members: Jordan, Dr. A, and Kaylen were awesome! Amazing customer service. Thank you.

Fantastic experience: This office was very friendly and such a nice atmosphere when I say I felt very comfortable the hospitality from all the staff was amazing a will recommend anyone to come see them for their dental needs!!!

Fantastic experience: I absolutely love this office! Jaliyah and Jordan are amazing! The staff here are very knowledgeable and caring! They addressed all of my questions and concerns I highly recommend this location!

Fantastic experience: I had the greatest experience in my life. The staff was very nice and made me feel at ease.

Fantastic experience: Staff is Amazing. Great Customer Service. Jaliyah is so professional and friendly. Very welcoming atmosphere. Recommend 10/10

Fantastic experience: Jaliyah was amazing! She was so friendly, patient, and helpful throughout my visit. She explained everything clearly and made the whole experience stress-free. Really appreciate her kindness and professionalism!

Fantastic experience: This location is amazing!! The Operations Manager was fantastic. She is so knowledgeable and kind. The office staff is so professional and the Dr. cares about her patients. HIGHLY RECOMMEND!!

Fantastic experience: Had a wonderful and pleasant experience at Aspen Dental. The office is clean and they make you feel very comfortable. Kaylen, Jordan and Dr. A were all very professional, caring, knowledgeable and made my visit way better than any other dentist office I’ve visited. I’ll def be back and refer friends & family! Thank you all!! -KaeJ

Fantastic experience: The Best experience I could ever ask for, Jalliyah made the financial process very simple and my extractions was a success. To everyone on the Aspen dental team thank you, you all played an important part in my appointment.

Fantastic experience: Appreciate everything!!! I love everyone here and they love me Jordan & Kaylen is the best thing that ever happened to the company. He definitely does not mind rescheduling and calling me all the time my appointments.

Fantastic experience: This was my best experience at the dentist ever! From front desk to chair, and back again, I was comforted and given detailed explanations from each person that worked with me today. This team is not only knowledgeable, but extremely soothing and most of all patient. I was reassured consistently and I appreciate all their different payment options. It’s almost like they care about you and actually want to help you! I know that’s hard to come by in today’s society, especially in healthcare. So if you’re looking for a new dental team, please look no further, they’re all right here at Aspen, Grand Prairie!

Negative experience: Do not waste your time or money here. My insurance covered $16,000 worth of dental work and I’ve financed about $6,000 of dental work myself. That included two periodontal cleanings, 2 extractions, and 6 root canals (all at the front). I don’t know why they didn’t do a bridge or denture then. 3 of the root canals have failed and I’ve swallowed those teeth. I keep getting temporary crowns for those spots until I can pay to have something else done. One Dr there wanted to do posts for those 3 crowns then wanted to do a bridge. The next Dr that came in wanted to do the posts. The current Dr wants to do an implant for each tooth. They do not listen to me when I tell them no I’m not doing that, I need dentures. I’ve spent to much time and money to really be in a worse position than the previous time I’ve gone in. And each time with the temporary crowns, yes I know they’re temporary, but they look terrible. They usually give me the Steve Harvey which you can see on the video I post, today with two of the temporary crowns they did they gave my the Dr Seuss book shelf.

Fantastic experience: Jalliyah was absolutely amazing. She walked by and caught me standing in the waiting area pacing the floor, so anxious and overwhelmed. She immediately showed concern and instantly I felt comfort she showed she genuinely cared. She actively listened to my concerns and made me feel so much better with each response.You know the dentist office can be a scary place, but not here at Aspen. Jalliyah assisted with financing and a treatment plan and now I get to keep my beautiful smile.

Fantastic experience: Kaylen at the front desk is so kind and always helpful! Princess is my dental hygienist and she gives great tips and makes the experience great every time! Jordan the office breaks down everything and is always helpful. Jalliyah the office manager is so nice and has been so helpful!

Fantastic experience: They will really work with you to save your mouth! Aspen Dental is the superhero’s of mouths! I can’t make this up! Dr. A, Jaliyah, Princess and Ms. Sanaz are PHENOMENAL women who will work with you financially as well! Come to Aspen Dental! Real wholesome people that shows and gives grace. ❤️

Negative experience: Office staff does not answer phone or call back. I tried scheduling an appointment to get my teeth cleaning, over the past 2 weeks, I left voicemails but no call backs. After trying so long I finally get someone to answer just to be told they could not schedule my teeth cleaning this week. I have my wedding this week and wanted a clean set of teeth, had they answered my call sooner I could have been scheduled to get the cleaning done on time. I used to love this place, Dr. Uliani was the best, his staff at the time was great, they all knew me and would greet me by name when I walked in.