Perla Dental - Grand Prairie
Information about Perla Dental - Grand Prairie
75051, Grand Prairie
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: (closed)
- friday: 9h-18h
- saturday: 9h-15h
Perla Dental is a leading dental group located in the heart of the Dallas/Fort Worth metroplex, dedicated to providing exceptional oral health services for patients of all ages. With a commitment to excellence, we offer a comprehensive range of services including general dentistry, orthodontics, and oral surgery, all under one roof. Our mission is to deliver personalized, high-quality care that meets the unique needs of each patient, ensuring that every visit is a positive experience.
At Perla Dental, we believe that exceptional dental care goes beyond just treating teeth; it involves building lasting relationships with our patients.
Our comment from Best Dentists Club about Perla Dental - Grand Prairie:
Perla Dental in Grand Prairie is renowned for its exceptional patient care and welcoming atmosphere. Customers frequently mention the feeling of being treated like family, highlighting the friendly demeanor and professionalism of the staff. Here are some of the standout features of this dental office:
- Welcoming Environment: Many patients feel at home from the moment they enter, thanks to the kind and friendly staff.
- Efficient Service: The team is known for their quick and effective service, ensuring patients don't spend too long waiting.
- Informative Care: Staff members take the time to explain procedures thoroughly, which helps patients feel more comfortable and informed.
- Family-oriented: Perla Dental is especially recognized for its kid-friendly environment, making dental visits a positive experience for children.
- Excellent Dentists: Patients praise doctors like Dr. Kurella for their expertise and attentiveness during treatment.
Overall, patients consistently express satisfaction with their visits and willingness to return, making Perla Dental a top choice for dental care in Grand Prairie.
Perla Dental - Grand Prairie: Reviews
Fantastic experience: I've been coming here for so long that they treat me like family I love Nancy she is so helpful
Fantastic experience: Love it here been coming since I was little!
Positive experience: They were nice and fast, do the job.
Fantastic experience: Very nice workers and they explain everything that is going on very happy with the service
Fantastic experience: Loved my visit yahaira is the best,
Fantastic experience: If you're looking for a dental office that is professional, kind, and thorough, I highly recommend Perla Dental. I'm so glad I found them!
Fantastic experience: Got me in quick, staff is very friendly, and the price is reasonable! I will be coming back!
Fantastic experience: Sarai y Yahaira are the BEST
Fantastic experience: Best dental office love yahaira and Sarai they are the best
Fantastic experience: First time coming and i love it yahaira is the best baddie☺️
Fantastic experience: Very nice staff, love how they give tokens to the kids and let them pick out toys after their appointments!! Will definitely keep this as my child’s dental office!
Fantastic experience: Wonderful place makes you feel at home from the time you enter the door..Up front with cost from the start is what i liked the most leaving no chance for unexpected surprises at the the.. Doctor was very knowledgeable and has great bed side manners.. I recommend to location in Grand Prairie TX
Fantastic experience: The best dental clinics. Nice and professional staff . I recommend 100 percent
Thank you so much, Tailyn! We truly appreciate your kind words and recommendation. Our team takes pride in providing professional, friendly care, and we’re so glad your experience reflected that. We look forward to welcoming you back!
Fantastic experience: Very great service and nice and new teeth
Fantastic experience: Very nice and quick w/ service
Fantastic experience: great service and very patient
Fantastic experience: Best Staff!! Nancy, Yahaira and Jasmine were so helpful and welcoming when we came in. DR. Veera and Sarai were also awesome, so helpful with everything!!
Fantastic experience: Excellent service and the people are very friendly and do a great job.
Fantastic experience: First time coming & i loved it will definitely be coming back
Fantastic experience: I always have a great experience here. From beginning to end. Always very polite and friendly.
Negative experience: Bad experience and staff not knowledgeable. First called to see if they provided the service that I needed, which was referred by another dentist. Staff didn't know what teeth bonding was and ended up asking the dentist if they did the service. Dentist said yes, so I scheduled the appt. Once I got there, I specifically asked again if they covered teeth bonding and staff at the desk didn't know what i was talking about. I requested to speak with the dentist before having xrays done, so I (nor insurance) would have to pay for xrays and the place not even provide the service needed. Then the most disappointing things happen, the dentist wouldn't even come talk to me personally and relayed the message through staff that I would need to get xrays done before they would even see me. Now this is very concerning because 1, so I have to pay (xrays) to even see you, to ask questions on your services that obviously your staff don't even know anything about. That is terrible Customer service and seems like you are only out for money. 2, staff stated that they do fillings and if it's anything like a filling, then they do it. Teeth bonding and fillings are similar, but they are different procedures. I would think the actual dentist at the least could have come to speak with me and give their explanation. Why would I even want to give my money to someone unprofessional in this type situation. BEWARE and make sure this place provides you with the correct information and a member of the staff does not try to add their 2 cent. And if you have to pay before even seeing the physician, do like I did and walk the you know what, out!! I'm sure someone at their office will respond to this, but under no circumstance can you explain this Customer service and the dentist not even speaking with me to acknowledge my questions while in your office. Unacceptable.
Riko, thank you for taking the time to share your experience. We’re genuinely sorry that your visit did not meet your expectations.
We want to clarify a few important points so there is no confusion for future patients. Any dental procedure—including cosmetic bonding—requires a proper clinical examination and diagnostic X-rays before a dentist can ethically and legally provide recommendations or treatment. This is not about cost; it is a standard of care requirement to ensure patient safety, accuracy of diagnosis, and appropriate treatment planning.
While dental bonding and fillings can be similar in materials, the indication for either cannot be determined without an exam. For that reason, our dentists do not provide clinical consultations or treatment recommendations without first reviewing diagnostic information. This policy is consistent across reputable dental practices.
Regarding communication, we regret that this was not explained clearly or confidently at the front desk, and we will use this feedback as a coaching opportunity to ensure our team is better equipped to explain services and protocols moving forward.
We respect your decision to decline X-rays and leave the office, and we wish you the best in finding a provider that meets your expectations. Our intent is never to pressure patients, but to practice dentistry safely, ethically, and in accordance with professional standards.
If you would like to discuss this further or have questions about our services, we would be happy to speak with you directly. Thanks, Justin
Positive experience: They did a good job with the kids
Thank you so much, Danielle! We’re happy to hear you had a great experience and that our team took good care of your kids. We truly appreciate your trust in us! We appreciate your feedback, what could we have done better to earn 5 stars?
Fantastic experience: Thank you Nancy and Sarai for today appointment it was great
Thank you so much, Bernardino! We’re glad to hear you had a great appointment. We’ll be sure to share your kind words with Nancy and Sarai—they’ll truly appreciate it!
Fantastic experience: Been here for years, I love Nancy and Sarai
Fantastic experience: Thorough cleaning, with goggles against the spray; lead shielding for both dental X-ray and panorex; kind and friendly staff out front and in back; short wait time. Update 1/2/2026: all the above is still true, BUT the online check-in app is terrible: taking 2 pictures of my insurance card, then uploading them, clears every laboriously-completed field in the preceding page. After 4 tries, and 25 wasted minutes, I gave up and completed a manual check-in. Why I had to re-enter so much information anyway, when nothing whatsoever has changed since my last appointment 6 months ago, was not explained.
Thank you for sharing your experience!
Fantastic experience: The best office that I have ever been the girls are so nice and welcoming as soon as I come in and the girls in the back are so helpful. Nancy was great of explaining me what I need it because of her I got all my work done like she said "new year new me" she is so funny I will definitely come back.
Thank you so much for the amazing 5-star review, Elijah! We’re thrilled to hear that you had such a great experience and felt welcomed by both our front and back office teams. Nancy will be so happy to hear your kind words—she loves helping patients understand their care and keeping things fun, too! “New year, new you” is a great way to start, and we’re honored to be part of that journey. We truly appreciate your trust and look forward to seeing you again soon!
Fantastic experience: Everyone is helpful, kind, and profesional. First time here and will definility be back
Thank you so much for the 5-star review, Carlos! We’re thrilled to hear you had such a positive first visit and that our team made you feel welcomed and well cared for. We truly appreciate your kind words and look forward to seeing you again soon!
Fantastic experience: Perla is the BEST at educating patients with their dental hygiene. Dr. Veera and Tristan took great care of me during my dental appointment. Did not had an appointment and they were able to check my insurance and completed my dental treatment.
Thank you so much for the amazing 5-star review! We’re thrilled to hear that you felt well educated about your dental hygiene and that Dr. Veera and Tristan took great care of you during your visit. We’re also glad we could accommodate you without an appointment and help get your insurance verified so your treatment could be completed the same day. We truly appreciate your kind words and look forward to seeing you again soon!
Fantastic experience: Great service , everyone very friendly
Thank you so much for the 5-star review, Edith! We’re happy to hear you received great service and found our team friendly. We truly appreciate your kind words and look forward to seeing you again soon!
Fantastic experience: Perla is fantastic at explaining my dental procedures. Will definitely refer my family and friends
Thank you so much for the 5-star review, Marsha! We’re glad to hear that our team took the time to clearly explain your dental procedures. We truly appreciate your trust and your willingness to refer family and friends—it means a lot to us. We look forward to seeing you again soon!
Fantastic experience: They did a very good job with my cleaning and they took me in pretty quickly considering I didn't have an appointment and just walked it.
Thank you for the 5-star review, Eduardo! We’re glad we were able to get you in quickly and that you had a great experience with your cleaning. Our team is always happy to help whenever we can. We appreciate you choosing us and look forward to seeing you again!
Fantastic experience: Ladies in the front were very helpfull,dr Mirella and asistente were great with my trearment. Highly recomendado
Thank you so much for the 5-star review, José! We’re happy to hear that our front desk team was helpful and that Dr and her assistant took great care of you during your treatment. We truly appreciate your recommendation and look forward to seeing you again!
Fantastic experience: Great and effective service.. took my 5 babies and I was super pleased with the staff.. book now don’t hesitate
Thank you so much for the wonderful 5-star review, Racquel! We’re thrilled to hear that you and your family had a great experience and that our team took good care of your kids. We truly appreciate your trust and your recommendation — it means a lot to us. We look forward to welcoming you and your “babies” back again soon!
Fantastic experience: Dr. Aurelia, Sarai and Tristan are a great dental TEAM. They did my dental fillings and I will be coming back for my dental cleaning.
Thank you so much for the 5-star review! We’re thrilled to hear that Dr. Aurelia, Sarai, and Tristan took great care of you and made your experience a positive one. We’re glad your fillings went well and look forward to welcoming you back for your dental cleaning!
Fantastic experience: Everyone is helping, kind and professional. Dr. Kurella and Dr. Veera took great care of my 4 kids
Thank you so much for the 5-star review! We’re thrilled to hear that our team was kind, helpful, and professional, and that Dr. Kurella and Dr. Veera took great care of your children. Providing compassionate, family-focused care is very important to us. We truly appreciate your trust and look forward to seeing your family again soon!
Fantastic experience: Dr. Karelia and Sarai took amazing care of me during my dental cleaning and fillings. Perla is excellent explaining my dental procedures and they also have payment plans available
Thank you so much for the 5-star review, Vicente! We’re happy to hear that Dr. Karelia and Sarai took such great care of you during your cleaning and fillings. We’re also glad our team was able to clearly explain your treatment and help with payment plan options. We truly appreciate your trust and look forward to seeing you again soon!
Fantastic experience: All the ladies are so nice
Thank you so much for the 5-star review, Ann! We’re glad to hear our team made such a positive impression. We truly appreciate your kind words and look forward to seeing you again soon!
Fantastic experience: Everyone was so kind it helped me to relax and not be nervous
Thank you so much for the 5-star review, Kathleen! We’re so glad to hear our team helped you feel relaxed and at ease during your visit. Making our patients feel comfortable and cared for is very important to us. We truly appreciate your kind words and look forward to seeing you again soon!
Fantastic experience: Dr. Kurella and Tristan took great care of my during the dental appointment. Jasmine and Perla in the front have amazing customer service.
Fantastic experience: Give them a call if you’re looking for a dental office that really cares about your dental hygiene. Perla is a great educator
Hi Candy,
Thank you so much for your thoughtful review! We’re delighted to hear that you felt truly cared for during your visit. Perla is an excellent educator and a valued member of our team — we’ll be sure to share your kind words with her.
We appreciate you choosing our office and look forward to taking care of you again!
Fantastic experience: Perla is the absolute best educating patients
Fantastic experience: My first time coming in and I loved it Nancy is the best and Happy Bday girl
Fantastic experience: Perla dental in grand Prairie is a great dental office with people that really care about dental health care and educating patients
Fantastic experience: I'm a new patient here and I loved my first visit. Will definitely be coming back .Staff was amazing!
Fantastic experience: They always do amazing work. They are super helpful and have payment plans options
Fantastic experience: Jasmine, Perla, Sarai and Yahaira are super friendly, nice and professional. Great dental office in Grand Prairie
Fantastic experience: Great personal. Dr. Kurella is amazing and very knowledgeable. Hands downs to all the excellent TEAM
Fantastic experience: Nancy, Sarai, Yahaira, Jasmine, Tristan and Perla.z are so nice!!
Fantastic experience: They were very nice even though I was a walk in and treated me. The location was very clean and the staff in the front and back were very sweet. The doctor was nice and patient with me and listened to me while i was under his care. So was the Dr's Assistant. Also they have a payment plan.
Fantastic experience: Great dental office in grand Prairie. Dr. Kurella, Tristan, Sarai and Yahaira in the back take amazing care of patients. Perla and Jasmine have outstanding customer service.
Fantastic experience: Amazing dental office and everyone is helping, friendly and professional
Fantastic experience: The doctor and staff ate true professional.
Fantastic experience: Definitely recommend Perla dental, front desk girls are very polite. And work as a team. Got me in and out pretty quick. Thank you for yalls services!
Fantastic experience: Started out as a long shot. Not sure if I was able to get in as fast as I wished my tooth was aching and I needed help, so I called. They were able to get me in ASAP within the first hour of my office visit.They already had me in the chair committed. They drilled and filled all my cavities unfortunately one tooth was unable to salvage needed to be extracted but it was not a problem Dr Kuvella and Nancy Pop that tooth out I was never as excited to get that pain in the a*' tooth out now. I'm booked for wisdom tooth extraction what a great experience. Never walked out of the dentist office with a smile this day. I did or shout out to the rest of the crew Sarai, Yahaira, Tristian, Jasmine
Fantastic experience: First tim3 coming to Perla dental in Grand Prairie and im grateful I call them. Everyone is helpful, kind and trustworthy. Dr. Kurella is awesome
Fantastic experience: Doctor Kurella does great dental work and everyone is friendly, kind and helpful
Fantastic experience: First time coming, loved my visit best perla dental of down!!
Fantastic experience: Amazing customer service and always very polite, friendly and professional. Dr Kurella is an excellent dentist. My kids love him
Thanks for sharing!
Fantastic experience: First time coming loved my visit yahaira is the best loved staff #1 dfw metroplex
Fantastic experience: Been coming here for years love every visit & staff.!
Fantastic experience: this place is great, the people here are awesome.
Fantastic experience: love coming to this dental office. everyone is polite, friendly and helpful
Fantastic experience: First visit, loved it here would definitely come back !
Fantastic experience: New patient & loved my first visit will definitely be coming back!
Fantastic experience: Had a molar that was bothering me and they got me in last minute on Saturday for an extraction, really good staff and doctor
Fantastic experience: I can honestly say this is an amazing dental office when we enter everyone greet us with smile on there face the doctor's and the dental assistant are a one of a kind ask well i would definitely recommend my friends with kids are without to this dentist office i just want to say thank u all and continue the amazing work
Fantastic experience: Dr. Kurella and Dr. Veera are great dentists at Perla dental in Grand Prairie. Affordable prices and the office is nice and clean. All the front desk and dental assistants have amazing customer service
Fantastic experience: Nancy and Dr. Kurella are the best i love my new dentures
Fantastic experience: Friendly, and professional,and forms that were sent to me were easy to understand, and the price was reasonable.
Fantastic experience: Very helpful, ladies in the front and back were awesome and patient.
Fantastic experience: Nancy is so nice I love coming here.
Fantastic experience: Always very nice and very fast in a good way. I have three kiddos and we get in an we get out. Very nice and respectful staffing.
Fantastic experience: This is easily the best dental office I’ve ever been to. I’d gone without dental care for nearly a decade if not more, because I’m prone to cavities and was always quoted $10k+ to fix everything… so I just never fixed anything. I came here out of desperation because of the worst toothache of my life, and I’m so happy I did. My teeth are completely fixed for less than half of what every other office quoted me. It’s one of the biggest reliefs I’ve felt in years—I can finally drink ice water without pain :) The dentist and staff are all so kind. Everything from booking appointments, to the care from the dentist himself, is top notch. I have literally nothing but amazing things to say.
Thank you so much for sharing your experience! We’re thrilled to hear that you’re finally able to smile and enjoy ice-cold water again without pain. Your story means a lot to our team—it’s exactly why we do what we do. We’ll be sure to share your kind words with the doctor and staff. We’re so glad you found relief and value in your care, and we truly appreciate you trusting us with your dental health!
Fantastic experience: Amazing service wonderful ladies that work there took such great care of my kiddos and made them feel safe comfortable and made the experience very fun and exciting for them
Thank you so much for your wonderful review! We’re thrilled to hear that you and your kiddos had such a positive experience. Our team works hard to create a safe, comfortable, and fun environment for every family, and your kind words mean the world to us. We can’t wait to see you all again soon!
Fantastic experience: First time coming and I loved my experience. Front Desk was very helpful and kind
Thank you so much for your kind words! We're delighted to hear that you loved your first experience with us. Our front desk team will be happy to know they made a positive impression. We look forward to continuing to provide you with excellent care at Perla Dental!
Fantastic experience: Best Perla dental in the DFW been coming here for years and love the staff!
Thank you so much for your kind words and continued trust in Perla Dental! We are thrilled to hear that you love our staff and have been happy with your visits over the years. Your support means the world to us, and we look forward to keeping your smile healthy and bright for many more years to come!
Fantastic experience: Dr. K is awesome and the whole staff are very friendly! Will definitely come back for any needs.
Thank you so much for your kind words! We're thrilled to hear that Dr. K and the whole team made you feel welcome and cared for. We look forward to seeing you again for any future needs. Your trust means a lot to us!
Fantastic experience: Had a great experience with my dental cleaning appointment
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with your dental cleaning. Our team at Scotts Dental Group is dedicated to providing exceptional care in a comfortable environment, and your feedback means a lot to us. We look forward to seeing you again for your next visit!
Fantastic experience: One of the best dental offices I have been to. The staff and doctor are all wonderful, always nice and courteous. They were even able to help with my son one time when I was going to have to cancel an appt due to not having a sitter for him. They always have appointments available which is very convenient for a busy mom of two. They have a small play area for the kids which they love. I highly recommend setting up an appointment with Perla Dental, thank you all for taking such great care of me and my teeth!
Thank you so much for your kind words and thoughtful review! We're thrilled to hear that our team could accommodate your busy schedule and provide care for your son when needed. It's wonderful to know that the play area and our availability make visits easier and more enjoyable for you and your family. We truly appreciate your recommendation and look forward to continuing to take great care of you and your smile at Perla Dental! If you ever need anything, just let us know. ❤️
Fantastic experience: Nice clean office great customer service
Thanks, Melissa!
Fantastic experience: My daughter was really nervous about coming to the dentist and everyone was awesome and helped her calm down. They are the best!
Thank you so much for your kind words! We’re so glad to hear that your daughter felt comfortable and cared for during her visit. Our team always strives to create a calm, positive experience for patients of all ages, and it means a lot to know she felt at ease. We truly appreciate your trust in Perla Dental!
Fantastic experience: Nancy have been helping me since the beginning to the end... I love it
Thank you so much for your kind words! We're thrilled to hear that Nancy was able to assist you throughout the process. We truly appreciate your feedback and are so glad you had a positive experience. If you need anything else, don’t hesitate to reach out!
Fantastic experience: They were very professional and on time. They also explained everything to me in detail about what was being done.
Thank you for your kind review! We’re so glad to hear our team was professional, punctual, and thorough in explaining your treatment. Clear communication is very important to us, and we’re happy you felt well-informed throughout your visit.
Fantastic experience: Dr. Kurella does great dental work. First time coming to this dental office and they didn't disappoint me.
Thank you for your kind words about Dr. Kurella! We’re so glad your first visit with us was a great experience and that we could meet your expectations. We look forward to welcoming you back for your future dental care!
Fantastic experience: Came in today wait was a bit long but once you’re back it doesn’t take long. Ladies are nice office smells great. I hope the work in the long run is as great as my experience. Did schedule to come back 6 Months .
Thank you so much for sharing your experience with us! We’re glad to hear that you enjoyed your visit, felt welcomed by our team, and appreciated the atmosphere of our office. We truly value your patience with the wait and are excited to see you again in six months. If you ever have any questions or concerns in the meantime, don’t hesitate to reach out—we’re here for you!
Fantastic experience: My experience with perla dental in Grand Prairie is always the best! I been going since i was little with my siblings and my cousins. They are so nice and professional. They work quickly and always explain each step, which makes it really interesting. I always learn something new whenever I arrive for my appointment.
Thank you so much for your wonderful review! We’re honored that you and your family have trusted Perla Dental in Grand Prairie for so many years. Our team always strives to provide care that is kind, professional, and informative, so it’s rewarding to hear your visits have been both comfortable and educational. We look forward to continuing to care for you and your loved ones for many more years!
Fantastic experience: it was a good service i love it and everyone was nice
Thanks for the review!
Fantastic experience: Nancy have been helping me since the beginning and got all my work done love it.
Thank you so much for your kind words! We’re thrilled to hear that Nancy has been able to support you from the very beginning and help get all your work done. We truly value your trust in us and look forward to continuing to serve you!
Fantastic experience: They're great!! They always let me come in for some fresh air when I'm walking home
Thanks for the review!
Fantastic experience: Been coming here for years and I love it! Great staff Yahaira is the best in the universe
Thank you so much for your wonderful review! We truly appreciate your loyalty over the years and are thrilled to hear how much you love your visits. Yahaira will be overjoyed to know she’s made such a positive impact—she really is amazing! We look forward to seeing you again soon.
Fantastic experience: I have been coming for years love the staff, all the girls are great and the Dr kurella good job Nancy is the best come and see her she will help you with treatment
Thank you so much for your kind words and for trusting us with your care over the years! We’re so glad to hear that you feel supported by our staff and Dr. Kurella. We’ll be sure to share your wonderful feedback with Nancy—she’ll be thrilled to know she’s made such a positive difference in your experience. We truly appreciate your recommendation and look forward to continuing to care for you!
Fantastic experience: Nancy Helped me so much explaining the treatment plan!! :D
Thank you so much for your kind words! We're thrilled to hear that Nancy was able to clearly explain your treatment plan and make the process easier to understand. We'll be sure to share your feedback with her—it will make her day! We're always here if you have any other questions.
Fantastic experience: Excellent service and the staff is nice and friendly 100% recommend
"Thank you so much for your kind words and recommendation! We’re thrilled to hear you had an excellent experience and enjoyed the friendliness of our staff. Your support means a lot to us, and we look forward to welcoming you back again soon!"
Fantastic experience: Great experience here! The service was excellent and the staff are awesome
Thank you so much for your kind words! We’re thrilled to hear you had such a great experience and that our team made a positive impression. We truly appreciate your feedback and look forward to seeing you again soon!
Fantastic experience: Clean office, friendly staff, they go above and beyond here to provide excellent service! My husband was so happy with his cleaning! Plus, my daughter had a blast in their indoor playground!
Thank you so much for your wonderful review! We’re thrilled to hear your husband enjoyed his cleaning and that your daughter had a great time in our indoor playground—that’s exactly what we love to provide: excellent care for the whole family in a comfortable environment. We look forward to welcoming you all back at your next visit!
Fantastic experience: Great dental office in GP. Everyone is kind, friendly and professional. Love coming here and now my kids as well
Thank you so much for your kind words! We’re thrilled to hear that you and your kids enjoy coming to our office. Our team loves providing care in a welcoming and comfortable environment, and it means a lot to know that you feel well taken care of. We look forward to seeing you and your family at your next visit!
Negative experience: The bad build Hispanic girl at the front desk (Nancy) was very rude her body language and sarcastic grin said alot about her stank attitude. Seems as though she didn't want to be at work she half ass explained to me the treatment that I was in need of. And they wonder why it took me 5 years to come back I'm never coming back so please do not call my phone number asking about setting up an appointment. The bad thing is I have brought my kids to Perla dental since they were babies that's 30 something years ago. The young lady that did my x-ray was very nice and patient with me thanks.
We truly appreciate you taking the time to share your experience, and we sincerely apologize for the way you felt treated during your recent visit. What you described is not the level of professionalism, courtesy, or care we strive to provide to our patients—especially someone who has trusted us with your family’s dental care for so many years.
We are especially concerned about your feedback regarding our front desk service and how it impacted your visit. We take these matters seriously and will be addressing your concerns directly with our team to ensure this does not happen again. We’re also glad to hear that the team member who performed your X-ray treated you well, and we will be sure to pass along your kind words to her.
Your trust means a great deal to us, and while we respect your decision, we hope that in the future we might have the chance to restore your confidence in our office.
Fantastic experience: Had a good experience with the nurses and doctors if you live in the Grand Prairie area I highly recommend. They were also very clear with how much the price would be.
Thank you so much for your kind words and recommendation! We’re happy to hear you had a positive experience with our nurses and doctors, and that our team provided clear communication about pricing. Your feedback means a lot to us, and we look forward to continuing to serve the Grand Prairie community with compassionate and transparent care.
Fantastic experience: Great customer service. Got my teeth cleaned and fillings the same day of my exam and x-rays. Dr. Kurella and Sarai did amazing and Perla explained my dental treatment. Office is clean and everyone is very welcoming
Thank you so much for your kind words! We're thrilled to hear that Dr. Kurella, Sarai, and Perla provided such a positive experience and that you appreciated the same-day service. Keeping our office clean and welcoming is very important to us, and we're glad it made you feel comfortable. We look forward to continuing to care for your smile!
Fantastic experience: Great dental office in Grand Prairie. Everyone from the front, the dental assistants and Dr. Kurella provide amazing customer service. Give them a call if you're looking for dental office tgive them a call
Thank you so much for your wonderful review! We truly appreciate your kind words about our team and Dr. Kurella. We're grateful for your recommendation and are always here to provide excellent care to you and anyone you send our way. Looking forward to seeing you at your next visit!
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