Aspen Dental - Erie, PA

Fantastic experience: Had my 2 step cleaning and Cindy is amazing! I usually have horrible cleaning experiences and she offered an extra step of numbing my gums the first visit to make the experience more comfortable! She is such a pleasant person and so professional! Highly recommend!

Negative experience: I should have known the second I walked in when everybody was frustrated in the waiting room. The went to then because they accommodated my Saturday appointment which many officers do not. After my filling everything was fine until about a week later when I noticed something loose and half the tooth fell out. I would not recommend this office.

Negative experience: I had a infected painful tooth. Aspen would've taken my insurance. Walking by the windows to go inside. And on the windows it says " emergency walk ins welcome". So I go inside and explained my problem. The lady at the front desk asked if I had appt. Told her NO I was an emergency walk in. Well then I get the famous eye roll. And Then the lady said the oral surgeons were gone for the day. Mind you its 2 230 in afternoon. While all this was going on. She was Drawing on a Styrofoam cup. That was more important i suppose. Well then I turned around and walk out. Worst custer service ever. How dare i disturb her Drawing on a cup. ‍♂️‍♂️.

Negative experience: Got cancelled my appointment at the last minute two times. So disappointed.

Negative experience: I had a crown from my dentist in pittsburgh fall ou, I was leaving town early the next morning. When I called to set an appointment they asked if I would want to bring friend that may need a dentist!? They wanted to do a full mouth x ray and set me up for a dental routine. I explained i have a dentist and just need it glued in. They said they had to at least pray the one lack of tooth, stated "it would be against my ethics and pa. Law because you may have decay or an infection. So of course they told me I had decay and an infection and would only be able to use temporary cement. I didn't think there was decay or infection. But that was all I wanted until I seen my dentist. I felt more pressure there than a used car Lot. Went to my dentist today, what a shock, no decay or an infection. I also looked up pa. Law and it is not required to do an x-ray. Stay away far, far away!

Fantastic experience: Dr jess and Jamaria were a great team explained everything very well and I had a tooth pulled with no pain. Highly recommend these two pretty ladies keep it up girls!

Fantastic experience: I absolutely love love loved Dr. Jessica!!!!! She explained every step and detail. She also was fun and friendly making the dental experience easy and relaxing!! Her assistant Faith was also amazing, fun and very attentive!!!! I never want anyone else working on my teeth but these two!!! Amazing experience.

Fantastic experience: They are very nice and don't push you into stuff you can't afford when it comes to deductibles very knowledgeable dentist and very understanding

Fantastic experience: The staff is friendly and the doctor gave me an honest evaluation of my options for treatment.

Fantastic experience: Cindy was great always a pleasure when I come in

Negative experience: I keep trying to call but can’t get somebody to answer the phone. Tried calling for 2 HOURS, with no response. 90% of the staff had no idea what’s going on. On surgery day there they bring 150 people in & just rip your teeth out and move on.. WOULD. NOT. RECCOMEND.

Fantastic experience: Cindy spoke to me my entire cleaning , constantly asked if I was okay as well , highly recommend her for hygiene care ! <3

Fantastic experience: It was great seeing Kaitlin and dr. Meier! They extracted my tooth and they were amazing!!

Fantastic experience: Very good experience. Very kind and knowledgeable staff. They took care of my needs all in the same day. I would definitely recommend them!

Fantastic experience: This was my first time coming here I was terrified. The customer service is outstanding the experience was wonderful. DR.Meier Dr.Kaitlin and Mrs Cindy are truely the best..it was clean..painful and fast. Im glad I chose this dentist and I will recommend them to everyone

Fantastic experience: I had a wonderful experience! No wait time. Addressed my issues, same day cleaning .Cindy was amazing sweet and friendly. Marti the assistant was very knowledgeable and patient answered all my questions. Dr Valpoeise was very knowledgeable and friendly. Katarina the office manger was beyond help with my financial issues. Would refer all my friend.

Negative experience: Were should I begin, The woman who came into the room I was in, rushed in as if she was late for an appointment, never introduced herself, never said a word went into my mouth, start rambling off numbers, and then tells the person who x-rayed my mouth that I needed this deep cleaning treatment never explained never explained to me just told her to give me a Brochure then ran out the room never said one word to me never said anything very poor customer service. She should go to a class on talking to people. Here is your review.

Fantastic experience: I came in for the first time in 3 years and they made sure to helped me with all the things I needed done. They were all friendly and got me in for a cleaning same day which was done by cindy. Cindy did a great job she was gentle and made sure I was comfortable the whole time, would love to have her again !

Fantastic experience: Dr. Jessica is fantastic. Did a double root canal on me. I got in at 2 p.m and was out by 4:30. Love her. I hope she stays!!!!

Fantastic experience: Everyone was very professional if I asked a question they were informative. I can hardly wait to get it done.

Fantastic experience: Was able to get started as a new patient quickly, staff is friendly and professional.

Negative experience: Had an appointment for a checkup. Was told I had the wrong time and was a half hour early. Waited an hour and a half to see the dentist for 3 minutes. Was told I had 3 cavities and needed 2 crowns after spending a couple grand there last year and having a hygienist appointment a couple months ago. Then they wanted to stick in a room to wait some more for them to tell me how many more thousands they were gonna charge me. I left and likely won't be back.

Fantastic experience: The 2 young ladies, the Doctor and assistant that took care of me during where very patience, kind, and gentle. Made it alot easier through the procedure. Thank you.

Negative experience: It was horrible. I have never been treated so unprofessionaly in my life. I had two teeth removed. She didn't numb me correctly and I felt everything. She didn't even give it time to take effect. All she said was stop kicking the furniture when in pain. She left pieces of both teeth in my gums and they are really sharp and I don't even want to go back and tell them. Finally a lady came back stuffed some tissues in my mouth handed me an ice pack and papers and said I can leave.. I would give no stars if I could. Lady at front desk was pleasant

Fantastic experience: Excellent care provided by outstanding people. The staff were very kind and efficient. The suction machine for cleaning broke down, leading them to have to reschedule appointments. This is entirely not their fault, and they were quick to reschedule me.

Fantastic experience: Implant maintenance was done well. Dr. Jessica was very. Both were very informative and seemed genuinely caring.

Negative experience: Front desk staff is extremely rude and unprofessional. Rude from the moment we stepped in. Asked “do you have an eta on when my husband will be seen? We’ve been waiting 45 minutes” “Nope. Don’t know” “Ok well I have an emergency and need to go so if you don’t know then he isn’t staying and we are leaving.” “Ok. Bye. Have a nice day.” Didn’t ask if we wanted to reschedule. Didn’t give any additional info. No updates on our wait. Terrible. Won’t be back and won’t be recommending. Terrible. Terrible. Terrible.

Fantastic experience: I recently had my wisdom teeth removed by the general surgeon this week. Him and his assistant were amazing to me! Talked me through the whole procedure due to being awake by choice, and overall was quick and painless! Definitely eased my anxiousness. Now day 3 with minimal pain. Thank you!

Fantastic experience: The dentist I had was very kind and informative. She did a great job. The staff is always friendly too.

Fantastic experience: Cindy was very helpful and informative. She let me know everything she did and explained how everything worked.

Fantastic experience: Cindy is very very sweet! Very helpful and informal if you have any questions regarding anything!

Fantastic experience: The friendly staff and non-high pressure sales environment made the visit easier on me.

Fantastic experience: Cindy did amazing job! Thank you so much for taking care of my teeth!

Fantastic experience: I called around to multiple dentists before deciding to go with Aspen. Everyone I talked to over the phone was so nice and patient. And likewise in person. We had a consult with Katarina and my husband had a teeth cleaning with Cindy. Both ladies were knowledgeable, courteous and professional. I didn’t catch the front desk ladies name but she too was great. Our whole experience with Aspen Dental so far has been exceptional!

Fantastic experience: I highly recommend this place. They don't judge or preach or anything. I wouldn't go anywhere else

Fantastic experience: The staff and Kaitlin were very kind and Dr Dhillon was instrumental in helping me make an informed decision about my care. The use of a tablet to answer my medical history was very easy and the ease of establishing a payment plan was extremely helpful. The process was streamlined and the amount of time it took was impressive. Thank you for making my visit less stressful!

Fantastic experience: Absolutely fantastic care! Cindy did an amazing job cleaning my teeth abd overall very nice and as gentle as she could be

Fantastic experience: Cindy was amazing she gave me great advice on on which toothpaste would work best for me and Katelyn was extremely kind and patient when doing my x-rays I will definitely come back everyone was extremely helpful and knowledgeable

Fantastic experience: Dr. Dhillon and her assistant Jamaria are the best duo team ever!! They work very well together and make it an awesome over all great experience for nervous patients. Those two truly care and are the best, they honestly show that they work there for the PATIENTS and because they love what they do and not for money. Those two are fantastic

Negative experience: Make sure you ask questions I got up there and was told they would not pull my tooth unless I paid almost $200 up front and they told me I had to pay it by a link because they couldn't have card swipe their I totally wasted my day I'm very upset I will be using somebody else from now on for my dentist needs

Fantastic experience: Friendly greeting and staff. I was seen right at my appointment time, good prices with self pay discounts. I recommend to anyone that has dental needs.

Negative experience: An incompetent clown-show of unprofessionalism. The only thing they are good at is canceling appointments or changing the time of them without asking you first.

Negative experience: Aspen Dental is one of the most misleading operations I’ve ever dealt with. They happily use your insurance for routine cleanings and exams, but the second you need an actual procedure like a tooth extraction, suddenly you’re not dealing with Aspen anymore. Instead, they bring in an outsourced oral surgeon who does NOT accept the same insurance. So you show up thinking you’re covered, and then you’re told you owe $180 out of pocket for a basic extraction because it’s a third-party doctor. This happened to me six months ago. I thought it was a one-off situation. Today I brought a friend in, and the exact same thing happened again. Same setup. Same surprise charge. For a company this large, with nonstop commercials, billboards, and text reminders, it’s unbelievable they don’t have an in-house surgeon who accepts the insurance plans they advertise. The business model feels intentionally structured to funnel you into unexpected out-of-pocket payments. If you’re considering Aspen Dental, ask very specific questions before agreeing to anything: Is the surgeon in-house? Do they accept YOUR insurance? Is this provider actually part of Aspen or a subcontractor? Do not assume you’re covered just because Aspen accepts your insurance for regular visits. That assumption will cost you. I will not be returning, and I would strongly caution others to look elsewhere for transparent care.

Fantastic experience: 5 stars and confident referrals to the entire team of Real people. The people of the entire dentistry network! (BONUS CHECKS FRIDAY! EVERYONDE! ...better memo your CFO to write the checks by Thursday!)...js. lol Every genuine and friendly and caring person there - everyone smiled! I was in impressed at ASPEN DENTAL. Easy parking and comfortable, calm environment awaits you as you are pleasantly welcomed by the intake associate who is friendly and efficient. I was apprehensive, ( being an older lady, who had slacked off a few years of dentist checkups... . it's been since COVID actually and I was worried that my one tooth was wiggling. ) Within minutes, I was beckoned from the waiting area to receive a thorough amount of standard-order tooth x-rays (thankfully) with a very cheerful and skilled image tech who had her plan down to a science. Soon after met the fantastic and well-studied, confident dentist, who talked with me about my concerns and topics with earnest interest as she did her magic. Then, soft hearted, super smart, soft spirit, sweet soul...Dr. Dillen.. sp?). sensing.. .... Beyond the mask and the dental mirror, (that I was emotionally stricken with some feelings of self-failure and disappointment at its inevitable removal. )... saying assuring, facts like: you're not responsible, nothing you could have known, it will be ok.. in this day and age, I felt silly laying there in the chair tears all welled up, it was more than about the tooth, but she used her and connected compassionately as a person. I felt in very safe and genuinely present professional care. Going back next week for a couple loose ends, but I'll definitely be back on a 6 mo. Schedule with them. Does not feel like a assembly line/ mass treatment racket at all and I have no idea where that impression may have come from! Carried my insurance, co-donation was. 19$ worth it. I hope everyone has the same pleasant experience. As my great, grandma would tell me: "Take extremely great care of your teeth every day. Every day all your life, because someday you will really enjoy the steak you ordered when your friends are having soup. ..

Fantastic experience: They were very sweet and professional. I was able to get an emergency appointment and they fixed a problem caused by a previous dentist I had. I am extremely grateful that they were fast and easy to work with.

Fantastic experience: Cindy was lovely, Dr. Lakireddy was very nice and explained everything in detail

Fantastic experience: Katarina and Kaitlin are the very best, I would recommend going to Aspen dental.

Fantastic experience: Haven't been to the dentist in years. Knew it was time to go back. Had a wonderful experience in the Erie office. Cindy is wonderful!

Fantastic experience: Excellent experience. They were able to accommodate me very quickly and effectively. Cindy was great.

Fantastic experience: Staff is friendly and supportive. The dentist is great discussed options and understanding of financial issues.

Fantastic experience: Cindy, my hygienist at Aspen Dental was amazing. Efficient, friendly & through. She really did show that she is concerned about my oral health. A model hygienist!

Fantastic experience: No time on waiting room, at all. Nice, polite, professional staffs and service!!! Thank you

Fantastic experience: Went and got a root canal at aspen dental. Dr. Dhillon and Jamaria are great super quick felt no pain whatsoever and they were more than willing to answer all my questions. Would recommend to anyone great experience!!

Fantastic experience: Best place to go. Highly recommend them. They definitely put my mind at ease about work I'm going to be having done. They staff was all very friendly and helpful

Fantastic experience: The experience that I had when I visit Aspen dental was real great. The staff were friendly and patient overall Best experience .

Fantastic experience: My first visit at Aspen Dental was good. The people are friendly and helpful. They listen to what my needs/wishes are and act accordingly. Thank you for a great experience!

Fantastic experience: I had an amazing experience with everyone here. I had an emergency and called around 9 different stores all over and these people were the only ones who did everything to get me in and taking care of . Because of there care and hard work I had the best Christmas ever . Thank you to the whole team that made me smile again . I will never forget all you beautiful people .

Positive experience: They did resolve my issue in a timely matter and I was satisfied at the outcome. However, there were inconsistencies in their billing, business and communication practices in the office I was visited, inwhich are questionable in my experience.

Negative experience: HIGHLY DO NOT RECOMMEND Another bad experience from 12/23/25. I was scheduled for my last filling at 10:00 AM. The staff moved my appointment to 10:45 without my consent or knowledge. It's 11:43 AM and I'm still waiting to be seen. Worst scheduling system ever, no one wants to be in the dental office this long. What a waste of time on my day off. I left the office around 1:00 pm. It took 3 hours for one filling. I complained to the manager and she told me, "So what? You got the work done. You keep coming back." No I won't. This place does not respect a patient's time, does not care about improving or making it a better experience. They make you pay up front for services so you're mandated to keep going there even though it's bad experience after experience. You will be mistreated here. Unfortunately, I have to edit my view since my experience on 9/8. I had an appointment to have fillings completed on 9/10. I received a call the doctor was no longer able to complete fillings on this day. So my appointment was rescheduled to 9/23 at 4:45 PM, which fit my schedule better. I received another call from Aspen Dental on 9/15. The dentist could no longer see me on 9/23. They canceled someone else's appointment so the dentist could see me at 4:45 pm, and the person with the canceled appointment cannot come in a different time due to work. Well, neither can I? So Aspen, can you quit calling me during my school day to cancel my 4 PM appointments to ask me to leave my students to come in at the last minute? So my appointment got rescheduled for October 7th at 4:00 PM. I told the staff this is the 4th time I've been through rescheduling here, in less than a month and it's getting ridiculous! The person on the phone told me they would make a note that I can only come in after 4:00 PM and that they would quit calling me to reschedule my appointment. Well, the saga was not over. I received a call 9/18 AM telling me the doctor cannot see me on October 7th. Once again, Aspen Dental wanted me to come in a different time, not convenient for me, and we finally settled for a 4 PM appointment on Tuesday, October 14. This is the 5th time my appointment has been canceled by this place. If I acted this way making appointments with students, I would not have a job. I do not understand how these are good, professional business practices to cancel EVERY WEEK on patients like it isn't a big deal. None of us have jobs, lives, and we can just drop everything at the last minute to rush to our favorite place in the world - a dentist office that clearly doesn't value us or our time. 9/8 - Thank you for accommodating my schedule for a cleaning and giving me good dental advice, Cindy. I appreciate it.

Fantastic experience: Dr Dhillon assistant Jamaria she is all that she scan my whole mouth for my new partial no she didn’t put that puddle in my mouth she scan the mouth and let me see it on the screen cause I told her I was use to them putting the puddle in my mouth it was so different just for them to scan the whole mouth Thanks

Negative experience: If I could give this place zero stars I would, you cannot keep an appointment here EVER! They are constantly calling to reschedule them. My son had an appointment and they waited 30 minutes until his appointment to call and cancel it so I lost half day of pay due to leaving work to be able to take him to his appointment. This appointment has been rescheduled by Aspen dental for months and it's just a cleaning!! When I told the receptionist no I don't want to reschedule she hung up on me not very professional! Don't waste your time at Aspen dental on peach st because you will never get to see the inside of the building because they don't keep your appointment!

Fantastic experience: My experience with Aspen Dental has been great. Cindy did a beautiful job on my teeth and gums. I highly recommend Aspen Dental.

Negative experience: Told me I needed $2300 deep pocket cleaning and our insurance would not pat anything. Found a different Dentist, O'Leary Dental in Girard, Pa. They said my problem is nowhere near as bad and our insurance is fine. This place is a huge corporate ripoff hearding people in and out to make as much money as they can. Last year, my husband struggled all day with an unpaid insurance claim only to find Aspen created a fake duplicate account. He had to go into the office and find it himself to get it straightened out. Never called me back when they said they would.

Fantastic experience: Sandy is very nice and patient I am very happy with her care thank you all the people that work there as well are very kind and took the time to answer any questions I asked and the building is very clean definitely recommend this place to others

Positive experience: New patient here but it’s been easier to get appointments at this facility and I was able to sit down and make a dental plan with staff as well.

Fantastic experience: My husband had a great experience with all the staff at Aspen Dental!

Fantastic experience: Cindy is awesome and honest when cleaning my teeth. She has been one of the key people in getting me back on track to having the healthy teeth I have today! I could not recommend her more.

Negative experience: Absolutely horrible horrible experience complete waste of my time. My dad is an oral surgeon for 41 years and so I know everything there is now but both dentistry and oral surgery. All I needed was a dentist today yet they claim an oral Sturge and their oral surgeon, unlike any oral surgeon I’ve ever heard of does not accept any insurance whatsoever. My father accepted any in every insurance, including Medicaid they are pathetic disgusting and I would absolutely tell anyone not to go there.

Negative experience: My personal experience with Aspen Dental began on May 2, 2025 with the procedure being finished on November 21, 2025. Eleven of my appointments had to be rescheduled because they automatically change your appointment time without notifying you, have staff shortages, have to close for a day because of no staff, have no dentist because he walked out in the middle of the day while patients were in exam chairs or gave no reason for the change. Of all the times I did get into an exam chair Dr. Dhillon spent maybe a total of 30-45 minutes actually working on me over the 6 months. She has everyone else doing the work. She might check on their work and she might not. They DO NOT communicate with the patient about what they are doing or plan to do. The dentist is also impatient with her staff and makes remarks about their work to other employees in front of the patient. I'm going back to my previous dentist because he gives you his total attention and actually listens to you. My previous dentist doesn't accept my dental insurance so I will be paying more out of pocket but it will be well worth it for peace if mind and trust in the dentist. My advice is don't walk but RUN from Aspen Dental or at least the one in Erie on Peach street. Aspen Dental is nothing more than a corporate dental practice that wants to get as many people in their exam chairs as possible in one day. There is no personal concern in regards to the patient. It's a get them and get them out ASAP and upcharge as you go

Fantastic experience: Cindy was absolutely amazing! She was kind and compassionate while dealing with my neediness. She understood what it’s like to have a genuine fear of dental work and helped me through it and accomplished our goal so much sooner than my normal! I wish I could give her 10 stars! Thank you so much!

Fantastic experience: I went in with an emergency toothache, and they got me in the following day. They were friendly and quick with a diagnosis, immediately putting me on abx and scheduling me for an extraction the following week, which went very well. It was less expensive than I expected, and I felt listened to and understood regarding all of my concerns. Will definitely go back in the future.

Fantastic experience: I am always anxious when I go to the dentist. The staff, technicians and especially the dentist made this a 5 star experience for me from sign in to treatment! Thank you!

Fantastic experience: Dr Dhillon and Jamaria made me feel so comfortable while doing my dental work. They included me in conversations and I wasn’t uncomfortable at all! I highly recommend going to Aspen Dental!

Fantastic experience: The staff is excellent, courteous, and very helpful. Any questions or issues I had were addressed right away. I would recommend Aspen to anyone needing dental care

Fantastic experience: Dr. Dhillon is absolutely amazing! She’s kind, professional, and takes the time to explain everything clearly. I felt completely comfortable throughout my visit, and she made sure I understood my treatment options without ever feeling rushed. The staff at Aspen Dental were also friendly and efficient, which made the whole experience smooth and stress-free. Highly recommend Dr. Dhillon for anyone looking for a caring and knowledgeable dentist!

Fantastic experience: The staff was very pleasant & knowledgeable. They were much more professional than the a dentist that I first dealt with who automatically wanted to pull all of my teeth.. Without a thorough examination.....opting for the more expensive procedure!!!

Fantastic experience: Dr.Dhillon and her assistants are excellent. They saved my front teeth even they were very destroyed. Took care of me very well. Marti adjusted my bite and I feel good. Thank you for taking care of me.

Negative experience: Please don’t go here. My first appointment, I was begged to give a 5 star review. My second appointment was for a root canal. The dentist put her bare hands in my mouth while prepping the wrong tooth. Medical malpractice, anyone? I was told to speak up if I had pain. I experienced the worst pain in my life. When I spoke up, the doctor told me I was imagining it and that this procedure hurts her more than it does me. She left the procedure unfinished. I have now been with half a tooth for a month because they keep rescheduling me. I am also being billed for services that I was told was covered.

Fantastic experience: I just recently became a new patient at Aspen Dental. The dentist and the staff are excellent!! I am so happy with my new smile.

Fantastic experience: Since the first time I walked into this office I have had a pleasant and wonderful experience. The doctor and staff team as a whole are very fun and wonderful people to be around! I would recommend any/everyone to give them a visit or schedule a appointment

Fantastic experience: Wow can’t say enough about how great the dentists were 8 teeth extracted in an hour very smooth and professional talked me through each move they made.never had dentists so efficient

Fantastic experience: Cindy did a wonderful job cleaning my teeth! She was very through and explained everything she was doing.

Fantastic experience: Accepts a wide amount of insurances and dental hygienists are very nice!

Fantastic experience: I recently switched to this dental office and was immediately impressed by the thoroughness of my initial appointment. This was, without a doubt, the most detailed and educational dental exam I have ever received. The entire team operates with a clear focus on prevention and education. My hygienist, Cindy, was exceptional. She made sure I was comfortable throughout the entire cleaning, patiently answering all of my questions and confirming that the cleaning successfully addressed the specific areas of concern. Finally, the scheduling flexibility is outstanding. I was easily able to schedule follow-up care without long waits, which is a major improvement over my past experiences and ensures consistent health maintenance. This office provides reliability, accessibility, and genuinely patient-focused care.

Negative experience: After 8 separate visits the molar that they “fixed” with a crown lasted not more than a week. Of the three crowns put on one even fell off before leaving the office. Filing a grievance did absolutely nothing when they said they would take care of her that meant no longer taking her calls and ignoring all interaction. Never have I dealt with a business so incompetent essentially stealing thousands of dollars with no intent of making anything right that is at the regional office I mind you. Update as of 11/14/23 no action has been taken on aspen dentals part still awaiting contact for a resolution feel free to email me. Update as of 12/7/23 one voicemail was left to us. We’ve called back multiple times left messages each time no progress to a resolution made

Fantastic experience: Cindy was absolutely amazing she did a teeth cleaning and explained the new product Glo Whiting and I’m so excited! Go see Cindy, she’s awesome and you’re in good hands!

Fantastic experience: My first time there. Very warm and welcome. Although the front desk person didn't get back from lunch until 13:10. A number of people were waiting. Overall, they make you feel comfortable. They understand things. Whatever the reason you're there, they gave seen it. Nothing embarrassing. They seem to accept most insurance except medicare and medicaid. Call for details.

Fantastic experience: Cindy was amazing; she answered all questions as well as kept me in the loop about all the processes she was doing. The perfect dentist for someone who is skeptical or scared about being in the chair. The most friendly and engaging dentist I have visited.

Fantastic experience: Had a great experience. Went in needing a tooth pulled. The staff and Dr were great to work with and had the tooth out in no time at all

Negative experience: I called Thursday evening 9/25/25 and left a voicemail with hopes that I would get a call on Friday 9/26. I had implants put in 11 months ago in TX. One of the post came out Thursday night while eating. I called the office at 8:44am and was asked to hold. After holding for over 5 minutes, I hung up and called another dentist who was able to get me in Monday. I realize I was not a patient but after explaining in a detailed voicemail of moving up here recently and that the post was in my hand, I had hoped that they would call to get me in. It is not 4:10 in the afternoon and still no call. I don't know that I would recommend this office.

Fantastic experience: Got called back right away, got my appointment taken care of. Talked to me about payment arrangements. Was very happy with what I was told and out the door I went. Staff was very friendly and caring.

Fantastic experience: Marti did a awesome job when I first went to Aspen Dental my bottom parcels I have not worn for six months or longer Marti losen them in a few areas and tight them in others but when she got through i walk out of Aspen Dental wearing my bottom parcels Thank You very much Marti

Fantastic experience: Cindy does a very thorough job and explains what she’s doing along the way. Shes always very nice. Highly recommended

Negative experience: I went here because they accepted my newly acquired insurance plan that my regular longtime dentist did not. Had my exam and talked to the financial advisor who let me know that the dental work they stated that needed to be done would all be covered by my insurance except for $564.00 which I paid upfront. After the work was done, (in between many mixups with appointments) I received a bill for over $700 extra for what my insurance supposedly didn’t cover. From talking to friends who have dealt with this company, this seems to be a regular thing with Aspen. I notified both Aspen Dental and my insurance and it looks like I’m stuck with this. I have been paying significant amounts toward this bill every month on time to pay this off. Today I get a letter from Aspen Dental saying they are going to turn this into collection if I don’t pay the balance owed in full immediately. Seriously?? I have excellent credit and will not tolerate turning me into collection for something I’ve been paying on religiously for 3 months. If I had been told upfront that this procedure was going to cost me $1300.00 I would never have gone through with it. I find it hard to believe that this extremely disorganized office gets 5 star reviews. I will never go back and will never recommend this place to anyone.

Fantastic experience: One of the best services I’ve ever had with a dentist. Cindy was amazing. She kept talking to me which made me feel more calm during my procedure.

Fantastic experience: This was my first ever appointment at aspen dental. Dr Dhillon, was so nice and made me feel so comfortable ,she explained everything well. My second time there I had Masti, she was patient and kind also , both took their time and helped me. I recommend this place everyone is so helpful!

Fantastic experience: Got me in fast very nice people the whole visit was great

Fantastic experience: Dr. Dillon and her team were outstanding in providing me with a crown for one of my teeth. The skill and professionalism exhibited within that office was exceptional.

Fantastic experience: My first time at Aspen Dental, everyone was very friendly. I am petrified of Dentists but Dr. Dillon put me at ease and so did the staff, they were saying how great Dr. Dillon was.

Fantastic experience: Staff was very polite and kind. The doctor took the time to explain the procedure options. And they were very accommodated to the situation. I would recommend them to anyone who needs dental care