Aspen Dental - Rochester, MN

Fantastic experience: I have a fear of the dentist due to previous bad experiences. Going in I knew I needed extensive work done and they put me at total ease and worked a lot with me not only to afford what I need done but with putting me at ease. I been crying since I left there yesterday because I am going to be able to smile again with confidence. Thank you Dr. Hassan, Jenni, amd the rest of your team.

Negative experience: Kelly was super nice and helpful and calming. The hygienist and dentist were not as helpful. I went in for emergency tooth pain, but was led to the front desk with thousands of dollars of things they wanted to fix. Yes I knew I had other issues, but the pain in the one tooth was awful. They would not schedule me any appointment until I could pay for a portion of the thousands they wanted to do. I eventually said I need to talk to my husband and left feeling very overwhelmed, annoyed, disappointed, and frustrated. I feel like they only wanted my money. So no thank you on going back to them. Got my second opinion today. Aspen wanted to pull 3 teeth and fit me for a partial denture. No talk of any teeth being pulled at the new dentist today. Do not trust this place!

Fantastic experience: Jenni and Laura were so sweet and both doctors were great and very nice. I was a new patient and they got my first check up done and had time to fix a broken tooth. Highly recommend.

Fantastic experience: Kelly was great! Very helpful during the xrays.

Fantastic experience: I've been to a few dental offices over the years, and this was by far the best new patient experience I have had! Kelly (dental assistant) and Dr. Khodor were exceptionally kind and thorough in both procedures and explanations. 100% recommend!

Fantastic experience: Great experience all around. Kelly the dental assistant was awesome and made the entire visit so much easier. Everyone was so friendly from start to finish.

Fantastic experience: I absolutely loved the lady named Kelly there she has amazing energy and great sense of humor! everyone in the building seemed really nice the atmosphere was amazing thank you!!!

Fantastic experience: One of the best experiences I’ve ever had. Great staff. Would highly recommend

Fantastic experience: Great team here at Aspen Dental Rochester. Dr Hassan, Kelly, Jenni and Farah did an amazing job! Happy I switched providers to here

Fantastic experience: Very great experience with Jenni and Dr Hassan was unsure what to expect so easy talked me right thru the process definitely would give them high five and Farah was my go to girl for how much everything will cost very special people here

Negative experience: They cancelled my appt without telling me. I showed up and waited 20 min before being helped so I went to tell them what’s going on and she said my appt was cancelled. You wasted my time so you lost a customer. you can be nice to my face— but that does not hide the disrespect of your actions

Fantastic experience: Jeni and Dr.Hassan were great! Lots of cool technology

Fantastic experience: I really appreciated the care and services of Jenni during my visit. She was very detailed, informative, and helped with my understanding of some of my questions. I would go back

Fantastic experience: I am not a huge fan of going to the dentist, but the staff at Aspen was very friendly, inviting and took great care of me!

Positive experience: My experience with Aspen has been really good! They explained things clearly from the procedures to the cost. I feel real comfortable there. Shoutout to Jenni who really gave me encouragement and support!

Fantastic experience: First time at Aspen Dental. Dr. Khodor and Jenni were wonderful!

Fantastic experience: Friendly & helpful staff. Answered all my questions without a single “it’s hard to say” or “can’t really tell” like other dentist offices. Took great care of my dad.

Negative experience: Didn't have a good experience. Didn't receive what I ask for. I'm very upset and the Dr. I had my consultation doesn't work there anymore, anyway he probably will lie too afterwards. Nobody care about you. They only looking for money to rip you off in the end. I lost my money with the implant that I ask for and didn't get it. And now they want me to pay more more to received what I already paid for. I just alert ⚠️ people recorded your consultation.

Fantastic experience: My time with aspen dental was awesome... Kelly was 100% in the whole process, I would do it all over again... thank u so much for a new smile and lifestyle..... and kelly needs a raise

Fantastic experience: Jenni went above and beyond to make me feel comfortable and welcome answering all questions and walking me through the process.

Fantastic experience: Jenni and Dr Khodok were professional and caring. Have a treatment plan in place to move forward and looking to feel better soon

Fantastic experience: I had an appointment with Aspen Dental today. I was very nervous and embarrassed to show up because I have some major damage to my teeth. The staff there was very comforting and understanding which put my mind at ease. I would recommend them in a heartbeat.

Fantastic experience: The team is awesome, they’re really nice and welcoming from the moment you walk through the door. I just had a tooth pulled and it was done in the blink of an eye! 10/10 experience!

Fantastic experience: They got me in very quickly and helped me figure out exactly what was wrong and how to fix it! Dr. Hassan and Kelly were incredibly welcoming and kind, which made the whole experience feel comfortable and stress free. I really appreciated how at ease they made me feel in the dentist’s office!

Negative experience: My wife was seen and they recommended a wisdom tooth surgery. They sent us an estimate with the cost of the surgery (>$2000) after insurance. I called the insurance company who stated that this high of a number was incorrect, and recommended that I ask for a pre-determination to be submitted. Unfortunately, I can never get anyone on the phone. When I have managed to do so, they hear my request but do not submit the paperwork. I have left messages and never received a call back despite the automated message that they will “return my call in 1-2 business days.” I have emailed the back office staff. They do not reply. It has been 6 months and my wife is still unable to even be scheduled for her wisdom tooth removal. If you can, I strongly recommend going somewhere else for dental care.

Fantastic experience: What a Christmas gift from Aspen Dental to be open on December 26th! Kelly and Dr. Hassan took care of my daughter’s painful wire issue with kindness and compassion. Very professional! We also received a warm welcome early in the day from the front desk staff. What a relief to find a solution during the holidays! Thank you so much Kelly and Dr Hassan - we are grateful!!!

Fantastic experience: I had a walk in appointment the day after christmas, we aren’t members there but they treated us with kindness and respect. Dr. kelly and Dr. hassan were amazing i recommend them.

Fantastic experience: It was a wonderful experience for a first visit. Everyone was courteous and professional.

Fantastic experience: Excellent care. We came in with multiple issue. Farah was amazing helping us a lot, Kelly accommodated to all our physical needs to take X-rays, and Dr. Khodor was also amazing. Thank you all ❤️

Fantastic experience: My only complaint is the chairs in the waiting area. They are a challenge for this old lady. I've gotten dentures at other places. I am extremely satisfied with Aspen. Professional at every level. Thanks guys.

Fantastic experience: I had an outstanding experience at this dental office! From start to finish, everything was smooth and professional. My X-rays and cleaning were done thoroughly and comfortably thanks to Trung and Kelly. I was especially impressed with Dr. Hassan’s ability to remove my wisdom teeth so smoothly — it was quick, painless, and handled with exceptional skill. I’m genuinely grateful for such a positive visit. Highly recommend!

Fantastic experience: I felt like I was listened to and they gave me all honesty in my dental care.

Fantastic experience: Amazing staff, very friendly. Would highly recommend.

Fantastic experience: Yes Aspen dental is a very friendly and informative dentist office ... right from when I got there they moved me in examing room and told me my option . Polite and kind I recommend Aspen for anyone that is uncomfortable going to a dentist ... thankyou to the staff..... ernest

Fantastic experience: Great experience today at Aspen Dental. Everyone is so very nice and I have high dental anxiety and they were very reassuring that everything will be good and ok. Thank you so much!!

Fantastic experience: Great experience! Everyone was sincere, compassionate and nonjudgmental. They answered any questions I had, understood about my nerve disorder and the mental trauma I’ve been through. Impressive. Thank you Jenni for taking good care of me!

Fantastic experience: Kelly was so great to work with. She was welcoming, easy to talk to, knowledgeable, and provided very clear expectations on what to expect during my first visit. Would recommend!

Positive experience: Despite a frustrating visit due to insurance issues and things not going as planned, Jenni, Samantha, and Dr. Hassan all still exceeded the most phenomenal of “the expectations”. Jenni was incredibly personable, managing to soothe any nerves possible. She made you laugh and smile even while taking the uncomfy scans lol. She was quick and skilled, and it’s easy to see she’s probably a patient favorite (at least ours). Samantha is possibly the most efficient and genuinely pleasant office manager of any kind I’ve ever met. She answered any and all questions with no hesitation or frustration- she even spoke to my mom on the phone when I wasn’t understanding things. She gave space for questions and concerns without judgement and let you voice anything you needed to. Dr. Hassan walked in with a smile from the start. It’s easy to be “uneasy” around the doctor, but he was so friendly that it felt completely natural. Brandon (I believe?) at the front desk even remembered us despite only being there one time before! An honestly refreshing and pleasant greeting that you don’t often see going into a medical establishment. (Only reason it got 4 stars is because my insurance wasn’t cooperating with their system, but the staff gets 5 stars 10/10 every day).

Fantastic experience: It was my first time at Aspen Dental. Stuff was friendly and welcoming. Miss Jenni went above and beyond, extremely professional! Will definitely come back.

Fantastic experience: The staff were very friendly able to get me in same day for exam and next day for tooth extraction. Jenni was so helpful and kind!

Fantastic experience: This was a great place to go to.. They figured out what was wrong and got me scheduled to have extractions, and upper dentures. They answered all my questions. The Staff that assisted me were very friendly. Thank you to Samantha in the finance department. And to Jenny for getting me started. And to the doctor I don't remember his name. But once all my work is done I will do another review.

Fantastic experience: My dog eat my Denture I called apen and they got me in jenni and all staff has been the best thank you all very much

Fantastic experience: I had great experience with the doctor and the staff we treated from all as family

Negative experience: I used Aspen Dental in Rochester, MN. I went in for pain in my jaw and needed an X-ray to show an infection and a prescription for antibiotics. I would be leaving the next day for a week in another state, then flying home to another state. Aspen took X-rays of my whole mouth and then stated they would send them to my dentist. It took over a week and several phone calls from my dentist and myself to get that accomplished before my appointment with my dentist. Very annoying.

Fantastic experience: I had a small emergency. I scheduled an appointment for the next day and everything (my tooth) came out well. I am thankful for great timely service.

Fantastic experience: Amazing work done extraction was done painless and quality work was done on filling too I am really thankful to Dr KHODOR AND her helping associate as well

Fantastic experience: The staff from start to finish were amazing. Jenni, Hayley, Kelly, Samantha and Dr. Hasan were all so thorough and pleasant. I left there w/ follow up appointments the same week as well as a clear cut plan as to what to expect. I commend the staff on their professionalism as well as their communication amongst each other and w/ myself. Thank you for being so patient and understanding. I look forward to my future appointments.

Negative experience: First consultation was great. Then went a year with multiple calls, and multiple voicemails left and never a call back. Finally went back in to schedule an appointment day of appointment came. I checked in then sat for 45 minutes with no communication before I chose to leave. I will NEVER go back!

Fantastic experience: I am completely impressed with the knowledgeable information and help that I’ve received from Jeni at the Aspen Dental office in Rochester, Minnesota. She has gone above and beyond to help me with all my procedures, appointments, etc.

Fantastic experience: Everyone was friendly, compassionate and professional. I have wanted to get dentures for years but was intimidated and disappointed by the cost quoted from another dentist office. Aspen dental's quote was affordable and because they were willing to work with me to find a financing option that I could afford my dreams of a beautiful smile are finally coming true! I am emotional knowing that my dental struggles are almost over!!

Fantastic experience: Absolutely the best clinic they took care of start to finish Jenni did an amazing job and was so helpful! I can’t mention the lady with the curly dark hair at the end of my visit enough she helped me work out a plan get the best financial options scheduled all my appointments that I needed I missed her name but overall this office is amazing!!

Negative experience: Needed exam and any work before surgery. When I scheduled they canceled because there weren't any appointments for the time I was scheduled, but I was able to schedule the next day for the same time. I had my exam and was told they were going to reach out with an estimate by email the next day, but I never received it. Surgery is tomorrow. Terrible service, no follow through except to get repeated emails to review my experience, so they have the correct email, I am not chasing them down.

Fantastic experience: I enjoyed my time! Jenni the dental assistant was a joy to be around and the two people that worked on my teeth, haley and Dr. Hassan, were absolutely phenomenal as well. Already waiting for my next visit!

Fantastic experience: Had a tooth break off upper denture plate. Called them and found they could fix same day. Went in and tooth was replaced within a hour.

Fantastic experience: What a great experience! I finally found people that care and are very helpful!! Thank you Kelly you were so kind and caring Wonderful job Aspen Dental!!

Fantastic experience: Great staff from front to back. So friendly and relaxing. Best painless lidocaine giver there. The experience is unbelievable. I love the process they use to go through your dental needs. Moving out of town but will drive back! Highly recommend Moved back and they are still exemplary!!!

Fantastic experience: They were all very professional and understanding. In all my years I don't think I have ever had a better cleaning.

Negative experience: Horrible experience at Aspen Dental in Rochester. They damaged my tooth while prepping for a crown, and because of their mistake, I ended up needing a root canal — something that could’ve been avoided with proper care. To make things worse, they refused to refund me for part of the treatment I no longer wanted, and they charged me extra, even though we had already agreed on a payment plan. Total bait-and-switch behavior. The waiting time is always over 45 minutes, and when the dentist finally shows up, they barely spend any time with you — just rushing around from one patient to the next like you’re just a number. If you care about your health, your time, and your money, stay far away from Aspen Dental. They are disorganized, careless, and only seem interested in pushing expensive treatments you don’t need.

Fantastic experience: I am a less than ideal patient in a few ways, so I appreciate that I was made to feel comfortable here. Dr Hassan, Trung, and Jenni never made me feel ashamed, and everyone ensured I understood what was being done and why. One small note: this location does not take state insurance.

Positive experience: Overall a good experience at the Rochester Aspen Dental Clinic. All the staff have a very nice personality. I was most impressed by the dental hygienist, Hailey. She did an excellent and efficient cleaning. I’m pleased to continue my care there.

Negative experience: Visited few months ago. They had to verify my insurance coverage for cleaning. Never got back and office staff never picks the call. (Owned by private equity)

Fantastic experience: By far the most enjoyable dentist experience ever. Not only did the staff make me feel comfortable and understood, dental assistant Kelly was an absolute rock start with my 6 yr old autistic son who had to be with me for a 2 hour visit! The entire staff was amazing from the moment we walked in till the minute we left!

Fantastic experience: Jenni and Trum were great to work with. I have not been to the dentist in a long time. They made it a great experience and we're funny

Fantastic experience: My experiences with Aspen Dental have been very positive but one person that really stands out at Aspen Dental in Rochester is Jenni. I have recently undergone extensive dental work and have more to come. Jenni has been patient, kind and understanding through it all. I honestly don’t know if I would have gotten through this so easily had it not been for her. Jenni’s gentle nature and positive and reassuring attitude have made all the difference. Aspen Dental of Rochester is lucky to have her, and so am I! Thank you, Jenni, for being the amazing person that you are!

Fantastic experience: Jenni was wonderful and helped me out with everything that I needed! Highly recommend! Very friendly!

Fantastic experience: Broke a tooth Wednesday night, they got me in Thursday morning!!! Awesome staff, Jenni was great and so personable made me feel way less "nervous" for the potential outcome. If you are looking for dental care, check them out!!

Fantastic experience: Kelly was absolutely fantastic and made my visits for motto aligners comfortable and easy! She was so kind and helpful in explaining all the steps during each visit. We had lots of good laughs during our time and she is a delight to be around!

Fantastic experience: Jenni was amazingly kind respectful and patient with my 92 yo father in law fitting him for his partial.

Positive experience: The dentist was awesome. Put my mind at ease as to which tooth was abcessed. Took the time to listen to my concerns, took another xray to confirm which tooth it was.

Negative experience: They made stuff up about my gums and tried to make me get this random cleaning procedure done in the most expensive way possible (I went and got a second opinion somewhere else). I went for a simple cleaning and x-ray exams and they tried to get me to pay 1900$ (after insurance) for multiple procedures. Corporate people trying to run up their pockets. Do not recommend

Fantastic experience: Since I've been coming to Aspen, everyone has been wonderful! However, Kelly K always takes her time with me, doesn't make me feel like I'm a pest. She's very patient with me and wants to make sure I leave happy. She's fabulous and made this journey easier for me.

Positive experience: While the staff is excellent and the facility is good, I'm very disappointed in scheduling conflicts that seem like they could easily be resolved with better attention. It seems like the staff is expected to schedule folks based doctor staffing and doctors preference, one cancellation because no doc was available, after all, and one asked last minute if I could come in 30 minutes early for an appointment, however, patients experience an extra wait on each day scheduled. Usually I don't say anything. My original review was 5 stars, but now that all the scheduled work so far has been done, I'm reconsidering further treatment and recommendations for family until I've called around. This is ONLY because of scheduling difficulties that seem easy to prevent. Certainly upset by the wait, but today, being told by one person there was an emergency with another person saying it was that plus chair malfunctioning, I am confused. How long does a patient have to wait? I wasn't taken to my appointment today until 42 minutes past it, and then switched to another room, because they weren't actually using it, but trying to keep me there, having said that I was going leave 2 minutes earlier. Overall I was close to 1 hour past my appointment time before I was in a correct room and the doctor came in. Having said that I really like the doctor, and all the other people who tend to patients and the experience. I have a lot of anxiety with dental procedures, and they handle it well!! I believe it is either a problem with the scheduling or something else going wrong. Every single appointment except for one I have sat and waited while I was in the exam room or in lobby prior to, for what seems a tad excessive. I didn't say anything the 1st time, but it's clear that it wasn't a one off day. I adore the staff, especially Dr Shawn.

Negative experience: I called to ask a simple question about sedation. I've been here before so I know their process. On the call: I asked the woman to answer a question: Are there any available options for anesthesia and sedation at the office? I explained that I have been there before and I don't want to set up an appointment just yet until I know that their office can fulfill my requirements. She replied yes but doesn't elaborate saying that they do have specialists but I have to come in for a consultation so they can tell me what is needed. I then again explain to her that I do not wish to set an appointment just for them to tell me what I already know I needed, while charging me in the process for the X-ray. (The x-ray from my last visit was $200 and the price of the checkup wasn't fully covered by other means. I paid them last time for paperwork essentially because I went elsewhere to get the work done.) I know what I need for my dental procedure and I know I don't need an appointment to have that be said to me again while I pay for it. I went to ask if there was someone else I could speak with and was quickly rushed to the billing section because I also wanted to see if I owed them anything. I was going to pay then and there if I owed anything. Nothing resolved. If I didn't know any better, I would have a pointless appointment, no help, and a bill to pay. The office may be great but that call could have been smoother. I called another dentist office and was directed to exactly what I called here for quickly and efficiently.

Fantastic experience: First of all what a beautiful dental office. The moment I walked in I knew it would be a great experience. As a new patient you always feel a little nervous, but the moment I met Kelly! Sudden I felt a sense of relief. She was so kind and wonderful. Thank you for making this experience a great one.

Fantastic experience: Everyone’s very professional kind you can tell everyone, including the main dentist doctor Sean cares about you. Their swift with appointments getting you in to get Your needs met. I suggest Aspen to anyone

Fantastic experience: The entire staff was so nice, charismatic and very welcoming. From start to finish. I use to go elsewhere for my teeth and now I’m sold on coming here from now on. Kelly is awesome, she helped me relax and get through those xray images and she was funny too. Great job team, keep it up.

Fantastic experience: Hands down the best dental office I’ve ever been to! The entire team is welcoming, professional, and genuinely cares about their patients. A special shoutout to Kelly she’s amazing! Kelly made me feel completely at ease, explained everything clearly, and was so kind and attentive throughout my visits. The office is clean, modern, and runs like clockwork. I highly recommend them to anyone looking for top-notch dental care!

Positive experience: Happy with experience with Aspen. Easy to make appointments, courtesy staff, easy access, clean and etc. Recommend.

Negative experience: Subject: Outrageous Experience at Aspen Dental I am writing to express my total and complete outrage following my recent visit to Aspen Dental for a routine cleaning. I went in expecting a standard appointment, but instead, I was presented with a shocking $4,000 bill for services I never anticipated or agreed to. This experience has left me feeling misled and frustrated. A routine cleaning should not come with such an exorbitant price tag, and I feel that the lack of transparency regarding costs is unacceptable. I expected to receive clear information about any potential charges before undergoing treatment, but that was not the case. I urge Aspen Dental to reevaluate their billing practices and ensure that patients are fully informed about costs upfront. No one should have to face such a staggering bill without prior knowledge or consent. I will be sharing my experience with others to raise awareness about this issue.

Negative experience: Do not recommend! went there and was told i have cavities and need to get it done asap. I went to another dentist that did xrays and said i dont have any cavities at all and that Aspen is known for doing that to their patients to charge them more. Not only that, but i received a bill from them 2 years later since i went for a cleaning that went through insurance. Very unprofessional and highly incompetent staff that don't know how to value and care for their patients!

Negative experience: I normally don’t leave reviews but I feel like it’s worth sharing my experience if it helps someone. I do think a majority of the staff are nice I have never had an issue where one wasn’t, most of them are lovely. I also appreciate how fast I can get into appointments for my needs (obviously because it’s a chain but still a pro) However, I feel the cons outweigh the pros for multiple reasons. First, people saying that they will schedule an appointment for a certain time, then finding out it was switched to a different time is true. I have had three separate appointments get randomly switched to a different time and I wouldn’t find out until I get the confirmation email a day or two before. I would make my appointment around my work schedule, then would have to change my whole work day around to be able to make it to the new time. Next, right off the bat they told me I needed a crown (on a tooth with no pain but of course there can still be a cavity) and one of apparently like 8 cavities filled. I trusted them of course and had to go on Carecredit just to be able to pay off the $1600 bill. Since that crown and filling were done on the same day, I have had sensitivity to chewing and temperature to both the crown and the filled cavity and have gone in four separate times to try to fix this. Now, they ground the crown down and put me on antibiotics the first time which helped, but didn’t solve the issue. It kept getting almost ignored because the crown and cavity “looked good”. So they would tell me “I think you just need a root canal”. They tried to schedule it fast for a few days out because my insurance was ending and told me “insurance will cover the whole thing” which I knew wasn’t true because I was almost at my limit for this insurance. It honestly got really frustrating because maybe I do need a root canal sure, but it partly just feels like a money grab like I already took out so much money for this crown for apparently nothing? Just for them to want to do a root canal anyway? I am getting new insurance and am going to be switching dentists to get a second opinion, because I typically don’t really feel heard when I go to this dentist and feel like I have to come across as a “Karen” in order to really get what I need, which sometimes still wouldn’t happen and I’d give up and cry in my car lol.

Negative experience: Went to Aspen Dental in February to have a tooth looked at. While there, they said, by the way, you have a teeth cleaning due covered by insurance 100%” so I scheduled it in March. Got my teeth cleaning done, and they sent me on my merry way. Now I get a bill because insurance says it wasn’t due yet. Called Aspen Dental and they “are sorry” I should take it up with my insurance. Beware of this place and double check when they say you’re covered by insurance.

Fantastic experience: They are very professional, they make you feel like you are at home and you don't have to worry about anything. Yesterday I went to them because no one else could help me. We called everyone every dentist around Austin Minnesota and they were the only ones who wanted to help me I will recommend this clinic the doctor and his assistant are the best and to finish he speaks Spanish….

Negative experience: I went in for a toothache and before I knew it I spent $6 grand on a ‘dental plan’ and left with a toothache and a script for some pain meds. I only went there because they advertise ‘Emergency Dental Care’ on the weekends which is what I needed. They have quite a sales spiel. Not sure about these folks.

Fantastic experience: Saw them today Saturday for dental pain. Full comprehensive worked with my insurance. All staff were great ! I didn’t wait long at all! They were very upfront honest and gave me options of my treatment plan! 5 stars seriously!

Negative experience: horrible experience wouldn’t recommend they change and change and change your appointment even when you reschedule they don’t respect your time at all and they move your appointment just to move someone before you even if you’ve had it scheduled for weeks and months. There are horrible at times and scheduling. they have only one dentist to do anything so if you expecting to get in soon you have to wait months!!

Fantastic experience: Excellent experience! From start to finish!! Every employee I came in contact with was very knowledgeable and helpful. I was very impressed with the state of the art equipment, as well as the pricing.

Negative experience: Reading the most recent reviews I can see Aspen dental hasn’t changed much since my awful experience back in 2016. I went in for a routine cleaning and was convinced by the dentist on site that my upper teeth needed to be pulled due to gum deterioration. I felt bullied into believing that they could make me a beautiful denture in 3 days, well, they lied, and 1500 dollars later they not only ruined my Christmas but my smile. The denture was awful. Long story short, I got my money back but should have sued, later finding from another good dentist looking at my xrays that my teeth never had to be removed. Do not go to this place, please!!!!

Fantastic experience: So Far So Good All Staff (At Rochester, MN) Office Has Been VERY Nice Pickup New Dentures On Wednesday - Hope They Fit

Fantastic experience: Jenni made my first visit an amazing experience. With her confidence and her friendly smile, it made me feel very relaxed and trustworthy of her fellow staff. I would highly recommend Aspen dental to my friends and family

Fantastic experience: Everyone was so kind at Aspen! I had a great experience, would definitely recommend for anyone feeling nervous about the dentist. Jenni kept me company, was very patient, and explained everything very well!

Fantastic experience: I had the greatest experience in any business, I have never seen greater service than what I received. Jenni it starts there this incredible woman I came to my appointment uncomfortable in a dental situation to where I haven’t eaten real food in days and she made sure I was ready for anything bless her soul she needs a raise $$ . The doctor or dentist however u prefer was so informative and I’m getting everything I wanted completed at ease. Thank you aspen dental and thank you Jenni

Fantastic experience: Jenni was absolutely amazing! She was very helpful and respectful. She answered all of our questions and helped with our needs. I’d highly recommend her to anyone :)

Positive experience: Im giving 3 stars merely for their appointment policy. Never in my life, have I been asked to Pay an upfront deposit to make an appointment for dental work:. The staff was great but the 60% upfront deposit left a lot to be desired and because of that policy alone, I will not be returning.

Negative experience: Can’t keep an appointment that has been scheduled multiple times. Predatory loan practices. Terrible bed side manner. Questionable work. I wouldn’t tell my enemy to seek care here.

Positive experience: Generally nice and professional. However, the last time I visited for a routine cleaning, they had me complete an X-ray outside of the parameters covered by my insurance with no clear clinical indication. I received a surprise $91 bill after the visit. While they were responsive when I asked them to please not do this again, the whole situation left me a little hesitant to trust them in the future.

Fantastic experience: I had an amazing dental experience with Jenni! From the moment I walked in, she made me feel comfortable and at ease. Her professionalism and friendly demeanor were top-notch. She explained everything clearly and took the time to answer all my questions. The entire process was smooth and painless. I highly recommend Jenni for anyone looking for a caring and skilled dental professional!

Negative experience: Worst people ever. Can't keep an appointment straight. Poor communication. stay away from these terrible people. No compassion. The receptionists have zero empathy. Just rude. After my experience, I need to find a better place. The dentists are great, too sad that the reception desk is incompetent and rude. Do yourself a favor and avoid these people like the plague. The moment we walked in we were met with unfriendliness so I reciprocate. Zero stars. I am finding a new dentist asap.

Fantastic experience: This was my first visit and I give them 5 stars review. Everybody was very nice and atmosphere was friendly and peaceful. I really don't like dentist visits, but this was different experience. I was so happy I found them and they had time for my appointment. Thank you guys for excellent work. I really appreciate you all!

Positive experience: I have been visiting Aspen Dental for about 2-3 years for routine dental cleanings and check-ups since I bought a home nearby. The clinic looks new and the staff are friendly. However, during my recent visit, I noticed that it has become very difficult to get phone calls answered. I called five times, and most of the time, the call was disconnected after a long wait with a message saying they were unable to answer. This is a local clinic, so I am not sure why it is so hard to get through. Only once did they answer and I was glad they managed to get me in for a same-day appointment. However, the cleaning and check-up were very brief, making me wonder if they were rushing me out or if my teeth are just in excellent condition. The most frustrating part came after the visit. I needed an itemized receipt to file an expense report. They promised to email it to me, but I never received it. After a week, I tried emailing and calling them again, but it is strange that in modern times, it is so hard to contact a local clinic. Maybe they are short on staff. I initially chose this clinic for its convenience, but it has become so inconvenient that I will be switching to a different dental clinic next time. Now, for this receipt, I will have to stop by physically again to get a printed copy I guess.