Alpha Dental Franklin
Alpha Dental Franklin is a full-service dental clinic located in Franklin, MA, committed to providing exceptional and accessible dental care for your family. Our highly skilled dentists and dental hygienists offer a wide range of services, from family dental care and pediatric dentistry to cosmetic treatments and emergency services.
We understand that every patient is unique, so we customize our treatment plans to meet individual needs. Our services include basic dental cleanings, teeth whitening, crowns, implants, and full mouth restorations, ensuring that every smile receives the care it deserves.
We take pride in maintaining a welcoming and accessible environment where our patients are supported by a team that speaks English, Spanish, and Arabic, ensuring clear communication. Additionally, we utilize advanced technologies like 3D imaging for precise diagnostics and more effective treatments.
Whether you need routine care or a complete smile transformation, at Alpha Dental Franklin, your health and comfort are our top priorities. Contact us today to schedule an appointment and discover how we can help you achieve the smile you've always wanted.
Opening hours
- sunday: (closed)
- monday: 7:30-17h
- tuesday: 7:30-18:30
- wednesday: 9h-18h
- thursday: 8h-17h
- friday: 7:30-13h
- saturday: (closed)
Photos of Alpha Dental Franklin
Services and Treatments
Alpha Dental Franklin: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 313 reviews
Fantastic experience: I cannot say enough good things about my experience with Alpha Dental. I came in needing quite a bit of dental work, and from the beginning I was nervous—especially when it came to having my front teeth done. Your smile is such a personal thing, and I wanted the end result to look natural and still look like me. I recently had four crowns placed on my upper front teeth, and I am absolutely thrilled with the results. During the process I was nervous about what the permanent crowns would look like, but my dentist kept reassuring me that the final result would be completely different from the temporary crowns and that I was going to love them. He was right! The difference is incredible. My new teeth are beautiful, natural-looking, and exactly the kind of improvement I was hoping for. They didn’t give me an unnaturally perfect or overly white smile—they gave me a better version of my smile, which was extremely important to me. Just as importantly, I felt cared for throughout the entire process. Everything was explained to me, my concerns were taken seriously, and I never felt like I was being rushed through something that was a very big deal to me. I’ve included my before, temporary, and final photos because I think the results speak for themselves. For the first time in a long time, I genuinely love seeing my smile in pictures. Thank you to everyone at Alpha Dental who was part of this process. I couldn’t be happier with my new smile and would absolutely recommend them to anyone who is nervous about dental work or considering cosmetic/restorative work on their front teeth. Five stars without hesitation. ❤️
Thank you Angela. We realize our patients are busy and knowing that you took the time to voice your opinion and give us such high accolades validates every effort we make to go the extra mile. Your review is valuable to us as we shape our patient strategy and useful to other community members trying to decide if we are a good fit for their needs. Our objective is that every patient that walks through our doors can have a similar experience. We are glad to know your experience was positive in every possible way!
Fantastic experience: The hygienist did a great job cleaning my teeth. She also found a loose crown which I need to have replaced. I have been going to this dentist for several years and trust them to do a great job.
Thank you Joe. Our goal is to be the leaders in the industry and have everyone walk out of our office with the sense that we are part of their family.
Fantastic experience: The staff were professional and did accommodate my needs. I am a happy client
Thank you Nelson. Your words of appreciation make a world of difference and set the tone for our employee's morale.
Fantastic experience: I just had my 6 month cleaning.My hygienist was wonderful, so caring and willing to listen to my concerns.
Thank you for taking the time to leave us a review.
Fantastic experience: Wonderful Staff across the entire Company. People who care what they do, and how they provide great care to others.
Thank you for taking the time to leave us positive feedback.
Fantastic experience: The dental surgeon, Dr Bhanu Lamba has excellent skill for dental implant and is very dedicated and polite person. The staff is very cooperative, polite and very professional. I recommend this center for dental procedure. I appreciate and thankful to them.
Thank you SURESH. Our brand promise is all about delivering seamless experiences that exceed patient expectations!
Fantastic experience: I came in today and got another service over performed by not only the customer service at front desk but also the professionalism from the assistants and doctors as I did my previous visit no pain great smile and my kid felt like she was at Disney world greatest appointments ever keep being great you guys
Thank you Shawn. We will do everything in our power to make certain every single visit is equally delightful. We look forward to your next visit and will once again work hard to earn your endorsement.
Fantastic experience: The staff was very friendly & told me everything they are planning to do & even discussed the financial aspect
Thank you Sue. We will pass along your comments to our team. It is feedback just like this that keep us going.
Positive experience: A bit rough with the cleaning compared to all the cleanings I’ve ever had here before. I’ve never had my gums be torn and bleeding so much. Xrays went super easily thought!
Thank you Tori. Your words of encouragement and your assessment of our care, services, and products make us deeply proud of what we are doing.
Fantastic experience: I generally have anxiety before going to a dentist and try to avoid making appointments as long as possible. Today I went to see Dr. Salem because I needed a crown. The process was quick and painless. His dental assistant ashley was wonderful. She explained everything in detail as she was going through the process with me which made the whole thing more comfortable. This visit today has truly reduced my anxiety level about going to see the dentist in the future
Thank you shelly. Our goal is to be the leaders in the industry and have everyone walk out of our shop with the sense that we are part of their family.
Fantastic experience: Very organized dental practice. Alpha Dental has been our dentist office for over 10 years. Excellent hygienists and dentists.
Thank you Pat. By sharing it with us not only do you encourage our team; you give us the necessary information to constantly strive to try our best.
Fantastic experience: Great place to go for dental care! Definitely trust the Dentist here, he knows what he’s talking about. Thank you! So sad to be leaving the area but very happy I can still see Dr Salem still at Alpha Weymouth!
Thank you merry. We look forward to your next visit and will once again work hard to earn your endorsement.
Fantastic experience: Doctor Munal Salem and his team, at Alpha Dental in Franklin MA are always the best, thank you for all you do to help your patients feeling better. Dear Dr. Salem, Thank you for your patience, professionalism, and commitment to excellent care. You are an amazing dentist! Thank you all. John Kuttab
Thank you john. We are hard at work to make our business the business of choice for those who appreciate superior quality and a passion for excellence.
Fantastic experience: I have been going here for years and can’t praise them enough. The staff is excellent and I have never had any kind of pain with the procedures that I have had. Keep it up team.
Thank you Nichole. It is good to know that our team exceeded your expectations and made your experience memorable.
Fantastic experience: Dr.Salem and his team are Amazing. I strongly suggest using Alpha Dental!! They’re all so friendly and make a visit to the “Dentist” a pleasure!!
Thank you Todd. We may not be as large as other businesses but we are committed to our patients as our priority #1!
Fantastic experience: I had a great experience with my recent visit for a crown replacement. The office is very clean, staff is friendly and professional. Three weeks ago I had to cancel my appt due to my dog needing to be euthanized and the virtual assistant even showed empathy when I shared my reason for cancellation. I was shocked when VA said we are sorry for your loss. It has been a wonderful experience joining this practice.
Thank you Madelyn. Everyone here is working hard to create experiences and deliver first-class care and service that inspire you to continue visiting us. Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.
Fantastic experience: I always enjoy the personable contacts at your place especially before the Christmas like yesterday!!! Thank you beautiful souls!!!
Thank you Mingming. We may not be as large as other businesses but we are committed to our patients as our priority #1!
Fantastic experience: Had a tooth break and they gave me an appointment the next day for a Crown. Doctor and her aid were excellent in putting the crown on.
Thank you Bob. Your review is valuable to us as we shape our patient strategy and useful to other community members trying to decide if we are a good fit for their needs.
Fantastic experience: Whether it is regular dental cleaning or necessary dental work the staff us effecient and friendly, yet professional. I highly recommend Alpha Dental and Doctor Alami.
Thank you Patricia. It is good to know that our team exceeded your expectations and made your experience memorable.
Fantastic experience: Fantastic service!! Will recommend to my friends and neighbors
Thank you Jay. We may not be as large as other businesses but we are committed to our patients as our priority #1!
Fantastic experience: Very friendly and professional! Really enjoyed the ladies that worked with me today. We chatted for a while while I was waiting to be numbed for my procedure.
Thank you Laurie. We know that you have options and we are tremendously happy you picked us.
Fantastic experience: Always a pleasant experience, Staff is awesome. If you have to go to the dentist the entire team is Great! See you in 6 months...
Thank you Steve. Businesses are mainly about people connecting to people and knowing that our team is always on the ball makes us proud.
Fantastic experience: Had an exceptional experience having my teeth cleaned at Alpha Dental today in Franklin . Christen was engaging , gentle , thorough and very knowledgeable. The staff were all friendly and Dr Salem was his usual kind knowledgeable self . I would highly recommend Alpha Dental.
Thank you Eileen. Your review is valuable to us as we shape our patient strategy and useful to other community members trying to decide if we are a good fit for their needs.
Positive experience: Staff is always pleasant. my appointment was on time and they did a thorough job
Thank you Doreen. We appreciate your review.
Positive experience: My hygienist this visit was tactful and kind. The front staff were pleasant and helpful!
Thank you Diane. We appreciate your review.
Fantastic experience: Maggie did a great job today on my six month check up, with x-rays, cleaning, polishing and all that stuff. Doctor Alami is always excellent. Had a great visit today!
Thank you Ed. Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud.
Fantastic experience: I’ve been going to Alpha Dental for many years. The hygienists are excellent. The past few visits I’ve had Caitlyn and she was terrific. Six months ago Dr. Minal Salem replaced 2 crowns and the procedure went flawlessly. His assistants were great. I don’t have Dental Insurance, however, Alpha Dental accepts Care500 Dental Plan and I enrolled. The hygienist gave me the information pamphlet with the website to enroll. Excellent savings! The Office Manager, Ezra, is fantastic! Not only is she efficient with billing, she’s an integral part of the dental practice. She has a calming presence and was “my security blanket” for my crown replacement! Thank you Ezra! Thank you to all the staff and Dr Minal Salem at Alpha Dental.
Thank you Mary. Words do not suffice to express how grateful we are for your review. From the start, we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. Your review is valuable to us as we shape our patient strategy and useful to other community members trying to decide if we are a good fit for their needs.
Fantastic experience: Quick and easy. Front desk staff is very helpful. Dr. Salem is great, makes patients feel comfortable and cared for.
Thank you for taking the time to leave us positive feedback.
Fantastic experience: Very Professional and very nice people. From reception to hygienists to Doctors, all very nice people. Highly recommend!!
Thank you Bob. You can count on us to pour our hearts out and try our best to make your experience one worth bragging about.
Fantastic experience: My experience at Alpha Dental was very good! Samantha cleaned my teeth and did a great job!!
Thank you for taking the time to leave us positive feedback.
Fantastic experience: Excellent. Been going here for 10+ years. Just ghis week, Callie was my hygienist and was great!
Thank you tim. Your review makes a difference to us and it is incredibly helpful as a way to introduce others to what we do here. Patients just like you make doing what we do a true pleasure. Everyone looks forward to serving you in your future visits.
Fantastic experience: Happy to have found an amazing dentist office. My visit today brought me to Kayleigh who was simply wonderful. Pleasant and happy to be around. I would happily come just to see her happy smile each time I had to make my 6 month visit.
Thank you Preston. We will do everything in our power to make certain every single visit is equally delightful.
Fantastic experience: Thank you, Alpha Dental for a quick appointment and your professionalism. shout out to Melissa (The hygienist)for one of the best cleanings I’ve ever had
Thank you Jennifer. It is good to know that our team exceeded your expectations and made your experience memorable.
Fantastic experience: I had a wonderful Dental Hygenise and a very good job!! I would recommend her and Alpha Dental, as the best Dentist around!!
Thank you Candace. We are so glad you found us to be a strong option among many excellent businesses in town.
Fantastic experience: They were very careful with the cleaning given my suppressed immune system. Very professionally done!
Thank you Old. We will do everything in our power to make certain every single visit is equally delightful.
Fantastic experience: My hygienist was Melissa & she was very helpful in her explanation & recommendation of the benefits using a very soft toothbrush. She was careful and efficient in the cleaning. In a followup, Dr. Salem checked my teeth & found a crack that no one had seen before, on the back side of a tooth.
Thank you J. Your review is valuable to us as we shape our patient strategy and useful to other community members trying to decide if we are a good fit for their needs.
Fantastic experience: Well once again I had a cleaning and it was just perfect. Painless, made to feel comfortable and as friendly as can be too. Been going to Alpha Dental for years and it will be an ongoing relationship!
Thank you howard. Everyone here takes pride in what we do. Through feedback like yours full of affirmations and encouragement, we renew our commitment to always trying our best.
Fantastic experience: I have been a patient of Alpha Dental for over twenty years. I am always treated well with the utmost professionalism and care. I was there yesterday for a cleaning. As always, it was a good experience.
Thank you Wes. We look forward to your next visit and will once again work hard to earn your endorsement. Everyone here is working hard to create experiences and deliver first-class care that inspire you to continue visiting us.
Fantastic experience: Excellent service and dental care. All staff extremely friendly and professional. My hygienist Kelly was truly outstanding!
Thank you Tom. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service.
Fantastic experience: I've been going to this Alpha Dental for many, many years, and most times it's been a good experience. This time, however, was the one of the BEST! Kaileigh, RDH, was on time, very professional and personable, and gave my teeth a very thorough cleaning without administering any pain long the way...good job!
Thank you Paul. Online feedback is precious to us and we are thankful you took the time to let us know about your experiences with us. We remain committed to being the best in the industry, that we may gain your business time after time.
Fantastic experience: Alpha Dental always takes great care of me and my family. I recently had my teeth cleaned by Maggie S. and I fell asleep during the cleaning ⭐⭐⭐⭐ and that says a great deal on how good they are. Thank you
Thank you Peter. We will pass along your comments to our team. It is feedback like this that keep us going.
Fantastic experience: Hygienist was very plesent, knowledgeable, while also making the appointment comfortable!
Thank you Cidalia. We are hard at work to make our business the business of choice for those who appreciate superior quality and a passion for excellence.
Fantastic experience: Wonderful experience! They make you feel so comfortable and the dentist did a beautiful job on removing my son’s wisdom teeth. Couldn’t have gone any more perfect.Thank you Alpha Dental
Thank you Catie. It is thanks to patients like you taking the time to tell us what we are doing right that we can constantly strive for excellence.
Fantastic experience: Have been with Alpha for several years. The hygienist yesterday gave me some good tips when asked. Always prompt and friendly
Thank you Andrea. Our goal is to make you a part of our family and make you feel welcome every single time.
Fantastic experience: They were very helpful and courteous and answered all my questions
Thank you Thomas. We know that you have options and are very honored that you selected us and proud to have served you.
Fantastic experience: Had Maggie for 6 month cleaning and X-Rays. She was gentle, but thorough and proficient in cleaning and offered many suggestions regarding gum sensitivity and teeth whitening. Would love to have her do my next dental cleaning.
Thank you Patricia. We are constantly hard at work doing everything we can to deliver high-quality experiences to every one of our patients.
Fantastic experience: I had an exceptional experience with Michelle, the hygienist, at Alpha Dental today. She was gentle, thorough, and meticulous in her work. Dr. Alami was awesome as always. The entire office staff was welcoming and professional, and the facility was impeccably clean. I highly recommend Alpha Dental for anyone seeking top-notch dental care.
Thank you madani. Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us!
Fantastic experience: Always pleasant and accommodating I’ve had a hard time finding a dentist office where they are great at what they do and also compassionate
Thank you Diane. Our objective is that every patient that walks through our doors can have a similar experience. We are glad to know your experience was positive in every possible way.
Fantastic experience: This was the initial of two procedures to be done on my teeth. It was not bad but did hurt a little.
Thank you for taking the time to leave us positive feedback.
Fantastic experience: Always a pleasant experience! Hygienist was kind, caring and competent as was the dentist. Left with sparkling clean teeth. Very satisfied!
Negative experience: I have had a terrible experience with a recent dental procedure at Alpha Dental in Franklin. Follow up and aftercare were extremely poor, office is disorganized and all staff lack empathy. I was sent prescriptions that did not reach the pharmacy. When I realized and attempted to call after 5pm and rectify the prescription, the office did not have after hours coverage which is a danger to all patients of the practice. I would not recommend the practice to anyone and am actively seeking a new practice for myself and my family.
Negative experience: Called for walk in appointment for urgent matter. I was asked if I had been there before. I asked does it matter was told yes, sorry no openings
Fantastic experience: Dr. Salem is the best using his experience, knowledge and compassion makes a wonderful experience and quick resolution
Thank you Angelo. We are beaming with pride knowing that we hit the mark and delivered on everything that we promised.
Negative experience: Worst experience, need to go to a better dental practice. Totally unsatisfied with results.
Ray, we appreciate you sharing your feedback. Your experience is important to us, and we take all concerns seriously. If you'd like to discuss your visit further, please feel free to reach out directly. Thank you for bringing this to our attention.
Fantastic experience: I just switched dentists as I switched my Insurer. Alpha Dental is who I selected and am to glad I did. The initial exam was great - the dentist was thorough and pointed out a few issues that needed attention. Next was a cleaning and I will say I was most impressed - the hygenist was meticulous and did a fabulous job. Thanks.
Thank you Shiv. Our staff is constantly hard at work finding ways to exceed patients’ expectations and provide seamless care and service.
Fantastic experience: Had what I would call a dental emergency and walked into the office at 5pm...the team there took care of me no questions asked. Thank you Alpha Dental!
Thank you Joseph. We look forward to your next visit. It was truly a pleasure to serve you.
Fantastic experience: Very friendly and competent staff. Highly recommend them.
Thank you Frederick. Your opinion is valuable to us and helps us shape everything that we do.
Fantastic experience: Great dental care. Professional team. Highly recommended.
Thank you Youssef. It is great to know that we were able to provide you with the highest levels of care and service.
Fantastic experience: Always friendly staff and they take care of all my dental needs even if it is an emergency.
Thank you William. It is great to know that our team exceeded your expectations and made your experience memorable.
Fantastic experience: I had my first visit to Alpha Dental and d totally impressed with their services. Melissa, my hygienist was excellent and very friendly. Dr. Lamba did a thorough examine and provided me with an excellent assessment. Upon checking out, Ezra was friendly and confirmed my future appointments. Overall, I am glad I chose Alpha Dental.
Thank you Larry. Our goal is to make you a part of our family and make you feel welcome every single time. Our brand promise is all about delivering seamless care and experiences that exceed patient expectations!
Fantastic experience: We love it at Alpha Dental. Everyone is very nice! Dr Abdul is great with my son and his love of cars too!
Thank you Wendy. You can count on every one of us doing our best!
Fantastic experience: I had a new to me hygienist and she made me feel very at ease. I also had a new (to me) dentist who I look forward to seeing again!
Thank you Jan. We want to earn your business every time and to this end, we are constantly looking for better ways to serve you.
Fantastic experience: I really appreciate Dr. Salem, the hygienists, and the reception staff. They are always responsive to what we need and are friendly. I highly recommend this Alpha Dental team.
Thank you Kristine. Your thoughtful and descriptive review reaffirms that we are heading in the right direction and it helps other community members know what we are all about.
Fantastic experience: Great job, as always. Is it possible to enjoy a visit to the dentist? Yup. Thank you.
Thank you Jim. We look forward to serving you in a future visit and hope that you allow us to introduce you to our latest offerings.
Fantastic experience: My first visit was wonderful! I really do not like going to the dentist and it’s been 3 years since I last went. Everyone was friendly. I was seen right on time. The doctor was supportive, friendly, efficient, knowledgeable and kind. I will definitely continue my visits!
Thank you Cath. Know that we are here to serve you and will always try our best. We look forward to serving you for many years to come.
Fantastic experience: Samantha is a wonderful hygienist. Dr Salems practice always top notch!
Thank you Craig. We may not be as large as other businesses but we are committed to our patients as our number one priority!
Fantastic experience: Great experience at Alpha Dental. Super friendly staff, clean office, and the dentist explained everything clearly and made me feel comfortable the whole time. Quick, easy, and stress-free visit. Highly recommend!
Thank you Daniel. Your review is valuable to us as we shape our patient strategy and useful to other community members trying to decide if we are a good fit for their needs.
Fantastic experience: today I experienced the best and painless dental cleaning provided by Caitlyn Shepard! She should be an instructor!! I also had the same wonderful dental experience by my dentist, Dr Alami. And not to forget the wonderful Staff. Highly recommend! Upon a second visit, Dr Alami and his assistants were indeed fantastic! I would be remiss if I did not include mentioning the front office staff as well. From the efficiency performed by Ann , to the smiling faces of Ezra and Julianna, they all make you feel welcomed and taken care of. They are the best!!
Thank you Frank. We are delighted to read how our staff delivered above and beyond your expectations. We are proud to know that we were all you expected and more!
Positive experience: Was disappointed when they rescheduled my appointment from August to December, they didn't tell me Michelle retired. When I went today they didn't have me on the schedule for today. Fortunately Maggie was available who was very good. Also they had me booked on a day Dr Salem doesn't work in Franklin. After a follow-up discussion with staff, this appears to be a “one off” occurrence and looking forward to continued excellence service.
Thank you ernest. It is because of feedback like yours that we can confirm that we are heading in the right direction.
Fantastic experience: My cleaning lady was amazing. I'm turning the volume up to 11 on this place. As relaxing as a cleaning could be.
Thank you Anthony. We are so happy to hear that we exceeded your expectations in more ways than we could have ever imagined.
Fantastic experience: I recently visited the Franklin office. I had exceptional care from a very professional and caring staff! Everyone was very calm and reassuring and an explanation was given before each procedure. Dr Lamba was the best ever,and his assistant Cynthia also wonderful! Would highly recommend!
Thank you Martha. Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us!
Fantastic experience: I’m a very anxious patient and ( I may have cried lol) but everyone was very patient and kind and I left with a much more positive feeling, ready to come back
Thank you Amy. We look forward to serving you in a future visit and hope that you allow us to introduce you to our latest offerings.
Fantastic experience: DR. SALEM with his great staff, particularly Ashley who always put me at ease, with her patience and very professional attitude. I recommend this office to anyone looking for a dentist who pays attention to every detail. DR. SALEM has given me back a beautifull smile, and the ability, to chew my food without worrying. The implants also lifted my facial muscles, making a big difference to my looks. Thank you to Dr. SALEM and his wonderfull staff .
Thank you Candy. By sharing it with us not only do you encourage our team; you give us the necessary information to constantly strive to try our best. We could not ask for a better compliment.
Fantastic experience: Every step of the way they have been amazing. Hands down the best staff and Dr. Salem is fabulous . I’m so happy I found Alpha Dental.
Thank you Alicia. Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud.
Negative experience: Was my dentist for 25+ years but was refused service for “smelling like a cigarette” I do NOT smoke cigarettes but I AM a medical cannabis user and smoked to help my anxiety before getting a filling fixed. Will not be back
Coryn, thank you for sharing your feedback. Our goal is always to provide a safe and comfortable environment for both patients and staff, and there are times when appointments may need to be rescheduled if certain conditions could affect treatment or the clinical setting.
We understand how frustrating that can feel, especially when you’ve been with the practice for many years, and we’re sorry the experience left you disappointed. If you would like to discuss the situation further, we encourage you to contact the office and ask to speak with a member of our management team so we can better understand your concerns.
Fantastic experience: I have been a patient of Dr. Munal Salem of the Alpha Dental Service since the practice opened when I moved to Franklin in 2000. I have seen this group flourish with a highly skilled staff, latest of equipment and a friendly, well decorated atmosphere!
Thank you Hilary. We could not ask for a better compliment. Knowing that your experience was exactly what you needed reminds us of the importance of considering our patient's preferences first.
Fantastic experience: They are excellent! We have been with Dr. SALEM FOR 15 OR 20 YEARS. The staff is excellent as well. They worked on 4 teeth yesterday and all i needed was 2 tylenol. I highly recommend him and the Franklin office. Rose Garza
Thank you Roseann. Our objective is that every patient that walks through our doors can have a similar experience. We are glad to know your experience was positive in every possible way.
Fantastic experience: My hygienist did a great job! Very gentle and thorough. Great demeanor too!
Thank you Christine. We are glad to know your experience was positive in every possible way.
Fantastic experience: Such a great dental office—friendly, caring, and professional. The dentists and hygienists always do an excellent job!
Thank you Alison. We recognize that at the core of a business is about people. With that in mind, we are passionate about what we do.
Fantastic experience: My cap came off and they fit me in the next day. The receptionist was incredibly kind. My car battery had died and she found someone in the building who had jumper cables and brought her car around to jump my car. Such a nice person.
Thank you for taking the time to leave us positive feedback.
Fantastic experience: Who can say that they like to go to the dentist? Well, the staff at Alpha Dental in Franklin really do their best to make it a great experience! Kind, thoughtful and caring describes them all! Thanks!
Thank you Warren. We could not ask for a better compliment. Knowing that your experience was exactly what you needed reminds us of the importance of considering our patient's preferences first.
Fantastic experience: I’ve always had a great experience here! The staff is super friendly, welcoming, and helpful. I don’t usually enjoy going to the dentist, but ever since I started coming to this office, it’s no longer something I dread. They really make the whole experience comfortable and stress-free.
Thank you Sam. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence in patient service. We look forward to your next visit and will once again work hard to earn your endorsement.
Fantastic experience: The BEST practice I've ever been to! All of the staff are wonderful. Dr. Alami.is amazing, Julie too. I fear dental work by the way@
Thank you Denise. Our goal is to be the best in the market and earn the loyalty and love of every patient through our hard work.
Fantastic experience: I have been going to Alpha Dental for many years. Cleanings, root canals and just recently a partial. My experience has always been great. Staff, hygienists and dentist are always so helpful, friendly and professional. Great office.
Thank you Karen. Everyone here is working hard to create experiences and deliver first-class care that inspire you to continue visiting us.
Fantastic experience: I was having sensitivity in one of my back teeth. I was traveling in 2 days. The folks at alpha dental were able to give me an appointment so i did not have to change my travel plans. I appreciated the ability to take me in quickly.
Thank you Bill. Your words of encouragement make us feel proud of what we do. From the start, we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. We could not ask for a better compliment.
Fantastic experience: I’ve been with them for along time. They are professional, kind, and an all around great place. Just had a crown,I was putting it off…didn’t want to go ,but the dentist is smart and kind and his assistant was just as wonderful . The whole experience was really great. So happy I have them.
Thank you D. We are hard at work to make our business the business of choice for those who appreciate superior quality and a passion for excellence.
Negative experience: Changed from a previous 5 star review about 6 months ago… This past week; Had the worst visit so far…went for a regular cleaning. Turns out the person I was expecting no longer works there. They gave me someone who was “helping out for the day”. He poked my gums more than he actually cleaned them then when noticed he was running out of time he rushed the cleaning. I walked in with no pain at all and left with the worst pain I’ve had in a long time. He kept saying my gum pocket records were inaccurate and was trying to measure them with a metal instrument. Felt like he was making the pockets deeper, my gums were so swollen when I left that I was in pain for 2 days. I had to take otc meds just to sleep. Awful service. Also, I was early for my appointment and still waited.was really disappointed especially since the last time I had a cleaning it went great. This time the person performing the “cleaning” didn’t even care that he was causing me pain. My facial expressions and audible painful sounds didn’t stop him from pushing harder. Honestly really considering a different dental office.
Thank you lailahitani. We are honored to have had the opportunity to serve you.
Fantastic experience: Very pleasant people and the dentist was great got in very quickly. I highly recommend them.
Thank you Sharon. We are constantly hard at work doing everything we can to deliver high-quality care and experiences to every one of our patients.
Fantastic experience: Dr Alami was excellent He was very professional in explaining the whole implant process but moreover very pleasant Also just finished another reclamation tooth project that should be successful
Thank you mike. We may not be as large as other businesses but we are committed to our patients because you are our number 1 priority!
Positive experience: My daughter had her wisdom teeth removed. The front desk staff was friendly and kind. The surgical staff was both competent and caring, except for one thing. My daughter was under anesthesia and was given very little time to recover from it. They got her out of the chair about 10-15 minutes after the procedure was finished and my daughter was still quite out of it. The facility should have some kind of recovery area so that people who take awhile to come out of anesthesia have a place to do so.
Thank you Rachel. We appreciate your review.
Fantastic experience: I’ve been a long time customer. Got wisdom teeth extracted yesterday and they did awesome. Super polite staff and painless checkups. Everyone should have an Alpha Dental
Thank you Philip. It is thanks to patients like you taking the time to tell us what we are doing right that we can constantly strive for excellence.
Fantastic experience: Had a very smooth wisdom teeth procedure completed today. The staff was great and I’ll let you know about the recovery process.
Thank you Andrew. Know that are thankful for the trust you have placed in us. We hope you make us part of your traditions and we have the privilege to serve you for many years to come.
Fantastic experience: When walking in you're promptly greeted and with a smile. Dr. Salem is a professional and very easy to talk to. I had a root canal that wasn't even unpleasant. He's good. Ashley was with me the whole way and made the overall experience very nice. I hate going to the dentist. The overall experience was very nice, 10/10 would recommend. Daniel
Thank you D. We believe the only way for us to deliver first-class care and experiences is by knowing what our patients love best and that can only be achieved through feedback like yours.
Negative experience: Patient Beware – My Experience with Alpha Dental in Franklin Two years ago, I visited Alpha Dental in Franklin for a routine cleaning, as they were listed as a provider under my insurance. The dental hygienist was friendly, did a thorough cleaning, and mentioned everything looked good. I asked if there were any concerns with my teeth, and she assured me there were none. However, she said the on-call dentist would also take a look, which I expected. Now, for context — I’m 56 years old and have never had a cavity in my life, aside from two tiny fillings I got as a child. The young dentist came in, reviewed my X-rays, glanced at the back of my mouth, and immediately said I had a cavity that needed to be treated. It caught me off guard — he didn’t examine my entire mouth, just went straight to one spot like he knew exactly where to look. This raised a red flag for me. I decided to seek a second opinion, which I paid for out of pocket. That dentist found nothing concerning. Fast forward two years, and I’m still seeing my current dentist with zero signs of a cavity or any related issue. Recently, I received a small bill from Alpha Dental. I had no issue paying it, but I decided to call the office to express my concerns. Unfortunately, the person I spoke to was defensive and told me, “Cavities are subjective — one dentist might see one, another might not.” That response was both baffling and concerning. How can something so specific be that open to interpretation, especially when two years later, there’s still no sign of any cavity? The bottom line: I no longer trust Alpha Dental. In my opinion, they were either careless or attempting to upsell unnecessary treatment. I won’t be going back, and I cannot recommend them to others. Be cautious and always get a second opinion if something doesn’t feel right.
Fantastic experience: I have been taking my daughter here over the past few months. It has been great. Easy to get an appointment, really great staff. They are really good with young kids. DR Alami has been great with her. We also had DR Salem and she was great too. The staff were patient and worked with me when I forgot a referral. Great place to go.
Thank you Anthony.Your comments about our team fill us with pride and equip us to provide clear and specific examples of what excellence looks like.
Negative experience: I have been a long-time patient of Alpha Dental in Franklin, Massachusetts. I have been very disappointed after my last few visits. It seems that they've had a personnel change. They sacrifice patient care for profit. In my opinion, they are turning into the Walmart of dentistry.
Fantastic experience: Hello .... Well not to many people like to go to the dentist ? But you know you have to go if you want your teeth to stay in your mouth until your very old and grey... Every time I visit Alpha Dental. I'm always greeted by someone who is very pleasurable and concerned about your needs. The wait to get to the chair is never very long. You might have to fill out a questionnaire to keep Alpha up to date on your health. It's never a problem to take care of this. When you are called in to go to the chair ? You are made as comfortable as possible and explained thoroughly if you have any questions . All of the people are professionals . They do a very complete and comfortable as possible cleaning of your teeth . I would of given the place a 5 star if it wasn't for the uncomfortable x ray plastic plate film that hurts the roof of my mouth when I bite down to hold still for the picture. Maybe if they made the plate a little smaller ? Well anyways... I'm always very satisfied when I'm done... I just wish the cost of crowns were not so very expensive even with having insurance help pay half ... Especially when you have been told by the very kind and thoughtful dentist that you will need four in the future....lol
Thank you Mike. Reviews like this fuel our hearts and make us try better every single day! Your review serves as a confirmation to all of us that our efforts are making a difference in the daily lives of our patients. We select, train, and coach our team around the idea that patients deserve memorable and positive experiences.
Fantastic experience: They were great accommodating my wife and I for a cleaning at the same time
Thank you cal. Everyone here is working hard to create experiences and deliver first-class care that inspire you to continue visiting us.
Fantastic experience: Pleasant staff and thorough exam. They take many insurances and easy to book appointments. Highly recommend this dental office.
Thank you Susan. We are glad to know your experience was positive in every possible way. We will do everything in our power to make certain every single visit is equally delightful.
Fantastic experience: I'm an older guy, 63, and have many experiences with Dental Hygenists (RDH), and I have to give Michelle at the Franklin office a solid 5 stars! She has an amazing, gentle but thorough technique, and never causes me pain or discomfort. My mouth feels amazing and like new. She even tolerates my continued lack of flossing, however always gives her subtle hint that my "admission of non-flossing" is the first step to improving! Michelle, you're awesome.
Thank you Bruce. We train and coach around a culture of empowerment, kindness, and quality, and want everyone in our team to feel equipped to serve you as if you are family. Reading your review was of great encouragement. Your thoughtful and descriptive review reaffirms that we are heading in the right direction. It also helps other community members know what we are all about.
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